© 2004 emc corporation. all rights reserved. 111 networker management console product overview july...

© 2004 EMC Corporation. All rights reserved. 111

NetWorker Management Console

Product OverviewJuly 2005


Agenda

Architecture

System Requirements

Installation

Migration

IntermissionIntermission

Console “Tour”

– New Keystone Features

– Console Features

Troubleshooting


Console Development Team

Manager: Michael Sevy

Email alias: nmc-eng

Sukarna Grandhi

Skip Hanson

Chris Hawkins (UI Designer)

Barry Herman

Shern Jauhal

Dharmesh Patel

Lena Protasov

Michael Pyle

Richard Reitmeyer

Susan Stevens (Graphics Artist)

Yan-Qing Wu


Terminology

Control Zone– Console server and its managed nodes

Data Zone– A NW server, its clients and storage nodes

Console Server– Host where Console is installed– Platforms: Windows & Solaris

Console Client– Downloaded Java app via IE or Netscape

Managed Node– NW server managed by Console– Platforms: Windows, Linux, UNIX


Console Window

Console and Admin Windows

NW Admin(nw-serv1)

NW Admin(nw-serv2)

• Events• Enterprise• Libraries• Reports• Setup

. . .

Launches


Architecture – Process Interaction

gstdhttp1loads

2

Web start

3

Console ClientConsole Server

splash.html

Welcome …

NW server

nsrd

nsrmmdbd

nsrexecd

browser

RPC

4app

nsrjobsdRPC


Architecture

TclHTTPdTclHTTPd

NW Client

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NW Server

NW Server

NW Server

LLM (optional)

DB


System Requirements

Console Server– Windows 2000/2003 32-bit– Solaris 7, 8, 9 & 10– Linux

• RedHat Advanced Svr 2.1, Enterprise Svr 3 and 4

• SuSE Enterprise Svr 8 and 9

– NetWorker 7.3 client must be installed on Console server

– JRE 1.4.2 (w/ WebStart) – Optional: LLM 7.0 or later

NetWorker versions supported by Console

– NetWorker 7.0 (and above) on Linux, UNIX and Windows

Console Client– AIX

• Mozilla 1.8• Netscape 4.7.2

– HP/UX• Mozilla 1.6

– Linux• Mozilla 1.4

– Solaris 8 & 9• Netscape 6.2.3

– Solaris 10• Mozilla 1.7

– Windows2003 Enterprise or Datacenter Edition

• IE 6.x

– Windows XP, 2000, or 2003 (32-bit)• IE 5.5 or 6.x• Netscape 4.7.6 or 7.x


Console Client

Is a Web-deployed Java Application

Delivered to the Client by Java Web Start– Ensures latest version is downloaded from Console server– Then behaves as a regular desktop application

Can be Launched from:– The desktop– Java Web Start Application Manager– Web browser, but not needed to run


Installation Information

Package locations– /usr/src/ARCHIVE/nw/7.3 (Unix path)– \\archive\archive\nw\7.3 (Windows path)

Package Names (the standard NW pkgs)– nw_win_x86.exe– nw_solaris_64.tar.gz– nw_linux_x86_64.tar.gz

Default Install locations– C:\Program Files\Legato\Management\GST (Windows)– /opt/LGTOnmc (Solaris)– /opt/lgtonmc (Linux)

Note on Size– The Windows package is a combination of core NetWorker & NetWorker

Management Console and requires several hundred MB of free disk space


Windows Installation of NMC

Select to have NMC installed

LLM is optional



Once the install of NetWorker is complete,

the NetWorker Management Console

install will begin (as shown in the next slide)



Begin installation of NetWorker Management

Console



Note space requirements for NMC installation



The database can be installed in a different location from the server binaries

9000 and 9001 are the default port numbers for clients to connect to the Console server



Like NetWorker, you can keep or overwrite an existing “database”

Upgrade steps involve “uninstalling” (and keeping the database), then reinstalling the new version of software



Remember Console server location. You must list the server name and the port number (i.e . 9000)

You can launch directly after install completes


NMC Product Directories


Setup of NMC Client on Unix

The browser runs a javascript routine to detect the required version of Java Web Start. If not available, the following info is displayed. There is some variation among the different platforms.

• Download the JRE from the Console server

• CD to dir and Run the self-extracting binary

Sometimes the JRE is detected, but there is a problem with the way the browser associates the jnlp app with its handler -- the following instructions are then available.

• Add this line to the .mime.types file type=application/x-java-jnlp-file desc="Java Web Start" exts="jnlp“

• Add this line to the .mailcap fileapplication/x-java-jnlp-file; /usr/local/j2re1.4.2/javaws/javaws %s


Additional Install Considerations

Linux – Use rpm to install the lgtonmc package– Users must run the “config.sh” script once installation is complete.

The script is found in the /opt/lgtonmc/etc dir (by default). This is required because the Linux install is not interactive.

Solaris– Use pkgadd is used to install the LGTOnmc package

nsraddadmin– This must be run on any NetWorker server that does not have a

local Console server– The syntax is: nsraddadmin –u <user>@<host>


Console Migration

Migrating from 2.0.1 to Keystone is not supported. (If customers have this environment, they are to upgrade to 3.0, then install the Keystone version of Console)

Workflow is to “uninstall” Console and leave the database. Install the new version and select the “keep the database” option

No upgrade enabler is required for Console from 3.1 to the Keystone version

Customers who have a licensed version of Console 3.1 do not need to enter the new “advanced” report license


Current Product Features

Centralized Enterprise Hierarchy– Logical map of NetWorker servers

Centralized Managed Events– View & sort NetWorker error messages - by priority, server,

…– Annotations & Notes can be added to events

Centralized Reporting– Consolidated status for all NetWorker savegrps

Centralized Administration– Provides cross-platform consistency


Current Product Features (cont)

Logging NetWorker user activities (aka auditing)

Console client respects locale settings for date and time

International character set support

Interface for managing Legato License Manager and bulk licenses

Console access control: restricting user “views” to NetWorker servers


New Keystone Features/Enhancements in NMC

Expand console platforms– Console Server

• Linux – Console Client

• Linux, AIX, HP-UX

I18N Conversion New Drive Utilization Report OEM Re-branding New “look” (icons & layout) User preferences Improved “column” management Integrate with NetWorker Install Monitor Retrospect servers

Initial configuration wizard for NMC Launch NetWorker saveset configuration wizard

Incremental backups (new “module” for ASA)

Reduce (eliminate) LLM Dependency

Support concurrent tape library operations*

Device Configuration GUI* Manual Cloning* Save set Query of Media DB* Improved monitoring* Launch NetWorker client

applications**new admin feature


Console Client – Splash Screen & Login Dialog


EULA Prompt

New for Keystone

First time a user connects to Console, the EULA is displayed

The acknowledgement is stored in the Console database. It can be reset in a future version of Console to have it displayed again

Legal has stated that as long as someone, somewhere in an enterprise has accepted the EULA, it is binding


Getting Started Page

Administrator can “hide” this help in future


Elements of Console Windows

NavigationPane

Details Pane

Task Bar

Menu Bar

Tool Bar


Elements of Console Windows

Task Bar– Separate tasks user performs. Drives how the rest of screen drawn.

Menu Bar– Changes depending upon task. A “task specific” menu item will

appear. This menu item can be accessed via a right-mouse click.

Tool Bar– Task specific. Some actions will behave differently depending upon

the object selected in the navigation or details pane.

Navigation Pane– Classic “tree view” organization. Not all task areas have a

navigation pane.

Details Pane– Where details, results or messages are displayed. Generally, the

details pane consists of a table.


Navigation between Console and Admin

GroupsArch ReqsDevicesAlertsSessionsLog

Server, group & client resources

Library and Device Config/Ops

Label TapesPoolsVolumesIndexesSaveset Query

ConsoleWindow

NW AdminWindow


Standard Console features


Standard Console features (cont)

“Default” table columns are the ones predefined by Console (however, there is, currently, no way to “reset” back to the default set of columns)

All table columns can be sorted, reordered and resized

User preferences are saved in the Console database (therefore, they “follow” the user, not the machine)

Preferences are different for Console and Admin sessions

Online Help is screen “context” sensitive (new for Keystone)

All help content is single-sourced, i.e. printed docs and online help are the same (new for Keystone)


Setup Task

Task renamed for Keystone. Use to be “Software Administration” in Console 3.1

Allows administrator to manage user accounts

Provides access to the EMC Legato License Manager

System Options

Configuration Wizard


Setup Task: User Management


Setup Task: User Management

Restricting a User’s Views affects:– Managed Events

• Only events from allows servers

– Enterprise• Only see allowed servers

– Libraries• Only see devices controlled by allowed servers

– Reports• Only allowed servers are available


Setup Task: Options


Setup Task: License Management


Enterprise Task

Task renamed for Keystone. Use to be “Enterprise Hierarchy” in Console 3.1

Provides enterprise wide view of all servers being managed by Console

Allows user to “logically” group servers or organize their environment

Users can change the “features” for the server being managed (i.e. choose to collect event or reporting data, or none at all)

Users can launch the “managed” application from this task area (i.e. launch NW Admin)


Enterprise Task


Events Task

Task renamed for Keystone. Use to be “Managed Events” in Console 3.1

Provides enterprise wide view of all events from Console, NetWorker or Retrospect servers

– Monitoring Retrospect servers is new for Keystone

Users can launch the application specific administration tool/interface (i.e. launches NW Admin)


Events Task


Libraries Task

Task renamed for Keystone. Use to be “Device Central” in Console 3.1

Provides a cross-server view of libraries throughout the enterprise

User can administer libraries from a central location

Library information is– Automatically updated after servers have been added or deleted

from the Enterprise task– Polled periodically (according to the polling period defined in the

system options)– Updated on request (when the user executes the refresh operation)


Libraries Task


Reports Task

Creates and displays reports based on data collected from managed hosts

Basic and advanced reports (New for Keystone)

Users who upgrade from 3.1 do not need to enter the advanced report enabler

Reports can be saved for scheduling outside Console, shared with other users, printed, exported into various formats, or displayed as charts (most reports).


Reporting: Unlicensed Reports


Reporting: basics

Enter Parameters


Reporting: basics (cont)

Generate report


Reporting: basics (cont)

Chart Mode

Chart Type


Reporting: New Drive Utilization Report

Default “view” is chart mode, as opposed to table mode

Only supports data from Keystone servers

Drive information collected only pertains to “scheduled” save processes.


Reporting: New Drive Utilization Report (cont.)


Reporting: Custom Reports

Created by saving report config under a user-specified name

What is saved:– Config parameters– Report orientation (landscape or portrait)– View type (table or chart)– Chart type (bar, pie, plot, or stacking bar)– Chart selector values

Custom report displayed in Reporting tree under canned report

Custom report admin:– Update, rename & delete– Sharing private reports– Hide other user’s reports


Reporting: Custom Reports (cont.)


Command Line Reporting

Allows integration of reports into external scheduler

Installs and Runs on Console server

Supports canned and custom reports


Command Line Reporting Syntax

gstclreport [-h] -r reportname -u username [-P password] [-a chartselector]

[-c chartype] [-f filename] [-n fontfamily] [-o orientation] [-v viewtype]

[-x exporttype] [-C argument1] … [-C argumentN]

where:

-h Prints this help message

-r reportname The full path of the report to run like "/Reports/Users/User List"

-u username Logs into GST server with given name

-P password Logs into GST server with given password

-a chartselector The set of Y axis to display in a chart

-c chartype The chart type: [bar | pie | plot | "stacking bar"]

-f filename The name of the export file

-n fontfamily A font family to override the default

-o orientation The orientation [portrait | landscape]

-v viewtype The view type [table | chart]

-x exporttype The type of export [ pdf | postscript | html | csv | print]

-C <argumentN> Any report argument like “Server Name” or “Backup Type”


Command Line Reporting Example

gstclreport -u administrator -P administrator

-r "/Reports/NetWorker Statistics/Save Set Summary"

-v chart -c bar -o landscape

-x pdf -f "D:\Reports\summary2.pdf"

-C "Server Name" "opakapaka, nesca"

-C "Backup Type" FILE

-C "Group Name" Default

-C "Client Name" "yacht, zeus, troppo, pa-server"

-C Level full

-C "Save Set Name" "c:"

-C "Save Time" "01/01/03 12:00:00 AM" "4 days"


Troubleshooting: NMC Server

Review log fileson Windows: C:\Program Files\Legato\Management\GST\logs

on Solaris: /opt/LGTObgst/logs

Start gstd with -Dn, where n = 1 through 6 (a lot of output above 2)

Debug level can be changed from the System Options (Setup task)

Environment variables– GST_MAXLOGSIZE – GST_MAXLOGVERS– GST_DEBUG


Troubleshooting: Server Directories

The DB directory

The logs directory


Troubleshooting: NMC Client

Enable the output of client log messages:

– Open the Java Web Start Application Manager

– Go to File->Preferences->Advanced

– Check "Show Java Console" to display Java Console window when the client is running.

– Check "Log Output" if you would like the info in a file.


Troubleshooting: Client Debug Level

Set the debug level of the client by:

– Pressing CTRL, SHIFT & right mouse button in any details pane (right side of screen)

– In the menu, select required debug level

– Output to Java Console (see previous slide)


Troubleshooting: Opening an Incident

Open incident in DDTS and assign it to nwcon user

Contact development team: [email protected]

When reporting problems, include:– Console server & client platforms, including patches & service packs– Platform & version of NW servers– Console log files, core files, or Dr. Watson files – Java Console output

© 2004 emc corporation. all rights reserved. 111 networker management console product overview july...

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