© 2007 first data corporation. all rights reserved. this document contains unpublished,...
TRANSCRIPT
© 2007 First Data Corporation. All Rights Reserved. This document contains unpublished, confidential and proprietary information of First Data Corporation. You may not disclose, copy or use any part of these materials for any purpose without the express written consent of First Data Corporation. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.
CLIENT LOGO
Welcome to the Money Network ™ Visa® Pay Distribution Program!
Instructions for Enrollment are on the last slide
What is a Money Network™ Visa® Pay card?
• Visa® Pay cards are standard debit cards that work the same way as traditional debit cards that are issued by banks as a feature of a personal bank account.
• Pay cards are distributed by employers to allow employees to receive their pay electronically, even if they do not have a bank account.
• DEPENDABLITY! No waiting for checks to be distributed – net pay is deposited onto the pay card the morning of pay day automatically.
• SAVES TIME! You don’t have to stand in line to cash or deposit your check.
• PRIVACY! Checks are seen by many people – only you have total access to your pay card.
• FREE! Saves check cashing fees.
• CONVENIENCE! You can access your pay wherever you are – you do not have to be at work to pick up your check.
• INNOVATION! Gives you new ways to manage your money.
Benefits for Employees
Image © Microsoft Corporation
How Does The Pay Distribution Program Work?
ATM Transactions
Money Network™ Check
PIN Debit POS with or without cash back
Transfer to Personal Bank Account/Money Transfer
Funds can be accessed through:
Your net pay is deposited into a Money Network™ account each payday.
Funds are deducted instantly from the Money Network account as they are spent.
Employee Training
Cardholder MUST sign the back of the card prior to use.
• PIN – Card will not work until PIN has been set. • Card balance – Call the number on the back of your card to
hear current balance at any time or login to website for balance summary.
• Receive a balance notification via text message or email. (Setup is at www.moneynetwork.com)
• ATM withdrawal• Store purchase• Instructions for special transactions (Money Network™ check &
bank transfers)
How to Set Your PIN
• Once you receive your card, call the customer Once you receive your card, call the customer service number on the back of the card to log service number on the back of the card to log into your account. into your account.
• Select the language.Select the language.
• Follow the automated voice (IVR) prompts for Follow the automated voice (IVR) prompts for setting up your PIN.setting up your PIN.
• You are now ready to start using your card with your PIN. Remember your PIN will be needed for ATM transactions, PIN purchases and for automated assistance.
Image © Microsoft Corporation
How To Check Your VISA® Pay card Account Balance
Call the customer service number on the back of Call the customer service number on the back of your card and select the language.your card and select the language.
TO access your account, enter your card number and TO access your account, enter your card number and PIN.PIN.
Your balance will be provided to you.Your balance will be provided to you. You may also see your balance by logging into your You may also see your balance by logging into your
account on the web at account on the web at www.moneynetwork.com You may receive an automatic text message to your You may receive an automatic text message to your
cell daily or weekly.cell daily or weekly. Remember that a balance inquiry at an ATM may
result in a transaction fee!
How to get your card balance for FREE
Image © Microsoft Corporation
How To Make An ATM Withdrawal
• Access your cash at ATMs nationwide.
• Swipe or insert your Paycard.
• Enter your 4-digit PIN.
• Always select “WITHDRAWAL FROM CHECKING”.
• Enter the dollar amount to be withdrawn.
• Take your cash and receipt, keep your card.
Image © Microsoft Corporation
How To Make a PIN Debit with Cash Back & Signature Purchase PIN Debit Purchases:• Select ATM/Debit at the register PIN POS pad.• Swipe your pay card and enter 4-digit PIN.• For cash back, select “Cash Back” or ask
cashier for cash back.• Verify amount of purchase, plus any cash back.• Confirm transaction.• Take your merchandise, receipt and cash (if
applicable).
Signature POS:• Swipe your pay card• Select Credit at the register PIN POS pad• Confirm transaction.• Take your merchandise, receipt and cash (if
applicable). Image © Microsoft Corporation
Recognizing Money Network™ VISA® Pay card Acceptance
• Store locations typically display the debit network symbols they accept on doors, windows, or at the point-of-sale terminal. If one of the logos to the right is displayed then the merchant accepts the Pay card.
• If no notice appears, ask the cashier if they accept debit cards or VISA® cards
The Money Network™ Check
Instructions to access pay with a Money Network™ Check:
• Login to your account by calling the number on the back of your card.
• Follow voice prompt for account login.
• Select the appropriate option for writing a check.
• Follow voice prompt for writing and completing check.
• Record the 6 digit Issuer Number & the 7 digit Transaction Number that you are given from the automated voice system.
• Complete the Money Network™ Check with the date, recipient’s name and dollar amount.
Money Network™ Check
• Money Network™ Checks can be cashed just like your current payroll check.
• As an added benefit, Money Network™ Checks can be cashed for free at participating retail and check cashing locations.
Money Network™ Pay card Website
To access the Pay card website, go to www.moneynetwork.com
• Click on Money Network Card under the Employees & Cardholders Login
• Login to your account.
• View account summary and monthly statements.
• Transfer funds to personal account.
• Setup balance notifications via email or automatic text messages to cell phone daily or weekly.
Image © Microsoft Corporation
Surcharge Free ATM Locations
Access website: www. allpointnetwork.com
• Enter your zip code or city and state.
• A list of surcharge free ATM’s will be displayed.
or
• Provide zip code to customer service representative at the toll free number on the back of your card; they will provide a list in your area.
Image © Microsoft Corporation
Lost/Stolen Card Replacement
• YOU, the cardholder must call Customer Service to report a lost/stolen card immediately. A new card will be created and mailed.
• The replacement card will be linked to the original card number and will not need to be changed in the payroll system.
• Comforce Staffing of Asheville will not re-issue a new card to you. This is all done through Money Network’s Customer Service Center.
• While waiting for a new card, you can access your funds using a Money Network ™ check. The replacement card will be mailed to your home address.
Pay card Helpful Hints
• Remember to set your 4-digit PIN before using your card the first time or the card won’t work!
• Information regarding your account is available by calling the number on the back of your card.
• Make sure you know your balance before using your card.
Image © Microsoft Corporation
To enroll in the Visa Pay Card Program
orFor more information…
Contact your Staffing Managerat
Comforce Staffing of Asheville420 Executive ParkAsheville, NC 28801
How to Enroll in the Visa Pay Card Program