© 2008 aastra technologies ltd.1 aastralink rp pre sales technical training & basic...

© 2008 Aastra Technologies Ltd.1

AastraLink RP

Pre Sales Technical Training & Basic Installation Overview

Your Connection to the World


Agenda

Pages Topic03 – 15 RP Components16 - 25 SP2 Features26 – 34 Microsoft RP Partners35 – 40 What’s in the box41 – 45 Resources 46 – 59 Hardware Setup 60 – 121 Installing the RP Software

Starting Administrator Using Administrator Adding the Gateway Voice Services Adding Users and Phones Adding Multiple Lines

122 - 135 Upgrading the Phone’s Firmware136 –145 Accessing the Aastra Phone WEB UI

Via the Administrator Software Via the phone’s IP address

Finding the phones IP address Via the Administrator Software Via the phone UI

146 – 175 Using the Aastra WEB UI Programming lines and feature keys Restarting the phone Additional Programmable features

176 – 181 Contacting Technical Support182 – 190 Phone XML API


Components


AastraLink RP 500 Base Unit

» AastraLink RP 500 Base Unit– IP-PBX/Base Unit, heart of AastraLink RP solution

– Hosts Microsoft Response Point™ software

– Manages routing of all internal and external calls

– Provides Call Logs for managing phone usage

– Automatic Phone and Gateway auto-discovery feature Automatically detects IP phones or PSTN gateways connected to the network for

easy hardware setup.

– No additional fees or licenses required to add more phones or gateways to the system. Simply add more as required

» Connections– Single 3.5 mm audio input jack – for Call Park MOH– Single 3.5 mm audio output jack – for External Paging– Single 10/100 Ethernet jack– USB Ports– Power jack

– NOTE: DHCP Server required. Can’t configure static IP Address on unit


AastraLink RP 540 PSTN Gateway

» AastraLink RP 540 Gateway– Interconnects AastraLink RP system with PSTN network

– Provides 4 PSTN (FXO) ports

– Stackable for scalability, up to 5 units with 20 PSTN lines per RP 500

Base Unit.

» Connections– Single 10/100 Ethernet jack

– Power jack

– 4 – RJ11 FXO Ports

– NOTE: DHCP Server required. Can’t configure static IP Address on unit


Aastra 675xi RP phones

PotentialPotentialAdvanced XML capabilities supported in all models

ChoiceChoiceBroad choice of enterprise grade IP phones

MobilityMobilityHigh Quality wireless Handset

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Budget

FlexibilityFlexibilityMore programmable keys, expansion modules support

6751i RP

6753i RP

6757i CT RP


Aastra 6751i RP phone

» Fully featured single-line phone

» 3-way conference

» Call Hold, waiting, transfer, timer

» Callers log, caller ID

» 9 Programmable Speed-dial keys

» Response Point button

» 3 Line LCD display

» High Quality Full-duplex speakerphone

» Two 10/100 BaseT Ethernet switched ports

» IEEE 802.3af Power Over Ethernet (PoE)

support

» AC power adapter (included)

» Integrated XML capabilities


Aastra 6753i RP phone

» Supports up to 6 lines with 2 dedicated line

keys

» 3-way conference, Call hold, waiting,

transfer, timer, Callers log, caller ID

» 6 Programmable Keys with LEDs

» Response Point button

» 3 Line Backlit LCD display

» High Quality Full-duplex speakerphone

» Headset support

» Two 10/100 BaseT Ethernet switched ports

» IEEE 802.3af Power Over Ethernet (PoE)

support

» AC power adapter (included)

» Integrated XML capabilities

» Expansion module support


Aastra 6757i CT RP phone

» Supports up to 9 lines with 3 dedicated line keys

» Wireless Mobility! Up to 4 handsets per base

» 3-way conference, Call hold, waiting, transfer, timer, Callers log, caller ID

» 12 Programmable Soft Keys with LEDs, customizable with up to 30 functions

» Response Point button on Base + Cordless» 144x128 Graphic Backlit LCD display» High Quality Full-duplex speakerphone » Headset support» Two 10/100 BaseT Ethernet switched ports » IEEE 802.3af Power Over Ethernet (PoE)

support» AC power adapter (included) » Integrated XML capabilities» Expansion Module support


Aastra 6757i CT RP phone

» Cordless mobility (CT)– Radio transceiver and antennae integrated in

phone– WDCT 2.4 GHz ISM band compliant & license

free– WDCT link from handset to desktop phone; SIP

from desktop phone outward over IP– 300,000 sq. ft. coverage area

» Cordless handsets support:– Intercom– Headset– Vibrating Alert– Backlit keypad and LCD– 15 programmable function keys

» Supports two simultaneous calls– One on base, one on cordless handset

» Environmental and capacity planning– Typical cubicle set up is limited to 15-20

cubicles, with 6/8 CT phones active at any one time

Up to 4 handsets per base

Only one talk path between CT and Base IP telephone at one time.


» Scalable to 3 expansion modules per phone

» Power direct from phone– No external power adapter required

» Programmable features– Speed dial, DND, Line Key, Callers List, Phone Lock, XML apps

» M670i Expansion module– 36-keys with LED– Paper strip labeling– Compatible with 6753i RP and 6757i CT RP

» M675i Expansion module for the 6757i CT RP– 60-keys with LED (3 pages of 20)– Self-labeling LCD backlit display

Expansion Modules


Expansion Modules for Aastra 675xi RP phones

Models M670i (536M) M675i (560M)

6751i RP

6753i RP

6757i CT RP

M670i M675i

FlexibilityFlexibility Expansion modules support, scalable up to 3 modules per phone


Aastra 675xi RP Phone Summary Chart

Features 6751i RP 6753i RP 6757i CT RP

Number of lines 1 6 9

Multi-user assignment with Individual key allocation

n/a

Programmable functions (hard keys / softkeys)

9 (speedials) 6 (6 / 0) 30 (0 / 12)

Display 3 lines x 16 chars 3 lines x 16 chars 144 x 128 pixels

LCD backlight

Full duplex speakerphone

# of 10/100 Mbps Ethernet ports 2 2 2

PoE support

Headset support

Mobility

XML support

Expansion module M670i (536M)M670i (536M) & M675i (560M)


Microsoft Response Point Software – “Administrator”

Response Point AdministratorResponse Point Administrator» Management Console that enables

administrator to:– Add Users– Add Phones– Add Voice Service– Upgrade Device Firmware– Setup Voicemail, E-mail Integration– Manage Base Unit, Gateway– 2 click backup & restore

» Runs on Windows Vista, XP

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Microsoft Response Point Software – “Assistant”

Response Point AssistantResponse Point Assistant

» Easy to Use

» Enables the user to control the following:

– Call Distribution

– Call Forwarding

– Voicemail

– Greeting

» Call Park/Pickup management

» Presence Indication

» Direct Access to Phone WEB UI

» Integration with Microsoft Office Outlook Contacts and

Windows Contacts

» Call Screen Notifications

» Runs on Windows Vista and XP

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New SP2 Features


What is new in SP2 - Overview

» New and improved PBX features

» New and improved “RP Assistant” features

» Support for additional 3rd party devices

» Improved deployment architecture

» New release of Aastra phone firmware


New PBX Features

» Intercom and Paging

– One way “hands-free” communications between a user and recipient(s).

– Two-way “hands-free” communication between a user and single recipient.

» After Hours Receptionist Settings

– Time and date settings for routing calls to a receptionist or automated

attendant.


PBX Feature Improvements

» Parked Call Return

– Any call that has been “Parked” for more than 3 minutes will return to the

extension that parked it. If unavailable – call is directed to Automated Attendant

or receptionist

» Voicemail escape before greeting

– Caller can press “0” during voicemail greeting to routed to operator or system

(system = simulated blue-button press)


PBX Feature Improvements (cont)

» Call Forwarding prompt - now optional

– The announcement of a call is being forwarded can now be turned on/off on a

per user basis.

» Improved Audio robustness

– SP2 now uses more accurate out-of-band DTMF for touch tones where

appropriate.


RP Assistant Improvements

» Launch Web Page based on incoming call

– Ability to launch a web page with customized URL when receiving an incoming

call.

Parameters that can be passed in URL include, extension being called, time, caller

id, and name associated with caller id

» Dialing of personal contacts can be assigned preferred trunking service

– With SP2, the user can specify which line to use by contact to ensure that a

particular person is always called via a particular service.


Additional Support for 3rd Party devices

» Gateway – T1

– Can now use gateways provided by Quintum, for T1/PRI trunking. (Single Port)

» Gateway - FXS

– Analog phone support is now possible when using FXS equipped Quintum

gateways (4 port FXS)


Improved Deployment Architecture

» VPN & Multi-Subnet Support

– SP2 removes the single subnet network limitation for phones and the

Assistant, making it possible to support remote offices securely through a VPN

(Virtual Private Network).


New release of Aastra phone firmware (2.4.1_RP)

» New Features

– Needed for support of SP2 features

– Needed for support of new 2.4.x firmware XML features and new XML API

» Improvements– Fixed: Intermittently the phone automatically dials the Attendant (0) after an

Intercom call.

– Fixed: New shorter voice recognition tone is intermittently cut off when pressing the RP button.


Availability

When

- SP2 & 2.4.1 are available now.

Where

- Response Point software available at www.microsoft.com/responsepoint

- Aastra phone firmware available a www.aastralinkrp.com

Will be link on Response Point site to Aastra’s firmware


Microsoft RP Partners


Microsoft RP Partners

» Clear One– MAX™ IP Response Point Conference Room Phone

» Quintum– Digital Trunk Gateway– 4 Port FXS Gateway


MAX™ IP Response Point


MAX IP Response Point


Visit Visit www.clearone.com for more details


Visit www.Quintum.com/responsepoint for more details


AastraLink RP – SIP Trunking partnerships

**

**

* * Coming soon an Aastra sponsored “How To Install Guide”.


What’s in the box?



– RP 500 Base Unit

– Install Guide

– Adapter/Power Cord

– Ethernet Cable

– RP Software

– Quick Start Guide

– Wall Mounting Kit



– RP 540 Gateway

– Install Guide

– Power Adapter

– Ethernet Cable

– 4 – RJ11 cables

– Install Guide



Aastra 6751i & 6753i Phones

– Telephone

– Handset/Cord

– Power Adapter

– Ethernet Cable

– Legs

– Installation Guide


– Wall Mounting Template

– Quick Reference Card


Aastra 6757i CT Phone

– Base Telephone

– Handset/Cord

– Power Adapter

– Ethernet Cable

– Legs

– Installation Guide


– Wall Mounting Template

– Quick Reference Card

– CT Phone

– CT Charging Cradle

– CT Power Adapter

– CT Belt Clip


Aastra M670i & M675i Add on Modules

– M670i Expansion Module with attached cord

– Foot stand

– Paper Labels

– Phone mounting and wall mounting screws

– M675i Expansion Module with attached cord

– Foot stand

– Phone mounting and wall mounting screws


Resources


Reference material

» RP Product Data Sheets– General product overview

» RP Installation Guides– Installation guide for RP Components– Basic “set up” methodology

» RP User Guides– How to use the phones on the system

» RP Administration Guide– For setting up the system

» RP XML Development Guide– Instructions and tools for developing Aastra XML applications


Resources… http://www.aastralinkrp.com


More Information

» Aastra website:http://www.aastralinkrp.com

» Wesbell Technologies website:http://www.wesbell.responsepoint.com

» Microsoft Response Point website:http://www.microsoft.com/responsepoint

» Microsoft Partner Program Portalhttps://partner.microsoft.com/US/productssolutions/servers/responsepoint

» Response Point Communities http://www.microsoft.com/communities http://tech.groups.yahoo.com/group/responsepoint/http://responsepoint.spaces.live.com/ http://www.linkedin.com/e/gis/114498/440B2C411422

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Basic Installation Overview

Hardware SetupHardware Setup



» Connecting to Power and the Local Area Network– Plug one end of the Ethernet

cable into the Local Area Network (LAN and the other into the AastraLink RP 500 Ethernet jack

NOTE: DHCP Server required. Can’t configure static IP Address on unit.

– Connect the power cord to the AastraLink RP 500 power jack and plug the other end into an electrical outlet.



» Connecting to Power and the Local Area Network– Connect the power adapter to

the AastraLink RP 540 Gateway port marked and plug the other end into an electrical outlet.

– Connect the Ethernet cable to the Ethernet jack marked “LAN” on the AastraLink RP 540 Gateway, and connect the other end to your local area network (LAN).

NOTE: DHCP Server required. Can’t configure static IP Address on unit.



» Connecting to the Local Phone Lines

» The AastraLink RP 540 Gateway has 4 telephone jacks, allowing you to connect up to 4 local (FXO) phone lines.

– Connect one end of a telephone line cable to a local telephone line jack, and the other into a AastraLink RP 540 Gateway telephone line jack.

– The jacks are labeled “Line1”, “Line2”, “Line3”, and “Line4”.

– Repeat for additional phone lines, connecting up to 4 phone lines in total to the AastraLink RP 540 Gateway.

Line 1Line 1Line 4Line 4


Making the Connection RP Phones: AC Power Adapter


Making the Connection RP Phones: PoE

» All models support 802.3af PoE

compatible devices.


Making the Connection RP Phones: Shared Network


Making the Connection RP Phones: Handset

» Turn the phone over and locate the handset jack marked

» Insert one end of handset cord into the jack until it clicks into place.

» Then route the handset cord through the groove as shown in the illustration.

» Attach the handset to the other end of the handset cord.


Making the Connection RP Phones: Headset

» Headset (Excluding 6751i)

» Turn the phone over and locate the headset jack marked

» Insert the headset cord into the jack until it clicks into place.

» Then route the headset cord through the groove as shown in the illustration.


Making the Connection RP Phones: Desk Installation

» There are two (2) legs with four (4) different viewing angles

» Legs can be reversed» For a higher viewing angle, use

the second and third slots from the top. For a lower viewing angle, use the first and second slots from the top

» Then, simply push the stand towards the phone until it snaps into place


Making the Connection RP Phones: Wall Installation

» The IP phone has two pre-drilled wall mounting holes on the back of the phone

» Anchors and screws included


Making the Connection: RP Expansion Modules

» Connecting the M670i & M675i Expansion Modules to your Phone

– Connect the RJ-45 cable from the EM to the RJ-45 port on the back of your phone

– Install the 2 provided screws

– Note: Install additional modules as applicable. You must attach any additional module to the right side of an existing module.

M675iM670iM670i


Making the Connection RP Phones: 6757iCT Cordless Telephone

» Battery Installation

– The handset is powered by a nickel metal hydride battery pack.

– Remove the cover of the battery compartment from the bottom of the handset

– Place the battery pack in the battery compartment with the connector wires pointing towards the bottom of the handset

– Connect the battery terminal wire to the charging pins within the battery compartment

– Slide the cover of the battery compartment from the bottom of the handset until it locks into place

» Charging Cradle

– Plug the modular cord of the power adapter into the jack on the bottom of the cradle.

– Plug the other end of the power adapter into a non-switched AC outlet.


Hardware Connection Sequence

– 1. Install the RP 500– 2. Install the RP 540 Gateway– 3. Install the Telephones/Add on modules– Once your Aastra phone is powered up correctly, it will display “Waiting Assignment”

on the screen.

» Ensure all components of your AastraLink RP system are connected to the same network and are powered on.

» You are now ready to begin the RP Software installation process.



Installing the RP Software


RP Software

» The RP software consists of 3 parts» RP Administrator

– The Microsoft Response Point Administrator software connects the components of your AastraLink RP Solution, and allows you to configure phones and users individually. RP Administrator should be installed on ONE computer connected to your LAN, for use by the system administrator

» RP Assistant– The Microsoft Response Point Assistant software is installed on each

phone user’s computer. This allows a user to access their own personal phone account to control features like, CFD, Call Park List, Contacts List.

» RP English Text to Speech Engine– The Microsoft Text to Speech software installs the Microsoft “Anna”

voice which will be used by RP to generate speech on the phone user’s computer.


RP Software

» Before Installing the Software– All components of the AastraLink RP system should be

assembled, connected, and powered up so they will be automatically detected when you install the software.

– It is suggested that you add at least one phone to ensure your system is working. Additional phones or gateways may be added at any future time.

– NOTE: All phones, base units, and gateways must be connected to the same local area network.


RP Software

» PC Requirements» Your AastraLink RP system software requires an up-to-

date version of one of the following operating systems:– Microsoft® Windows XP Professional or Home Edition with Service Pack

2 (SP2, 32-bit) with the latest security updates

– Microsoft® Windows Vista (32-bit) with the latest security updates

– Windows Server 2003 R2 SP2, 32-bit

– Small Business Server 2003 R2, 32-bit


RP Software

» Installing the software using the Auto-Install CD– Locate the AastraLink RP Solution CD

which was supplied with the AastraLink RP 500 Base Unit.

– Insert the CD into the CD drive of your computer. The Auto-install Window opens.

– Note: If the Autoinstall window does not open, use the Windows Explorer to view the CD directory. Double-click “Install.exe” to start the installation process.

– Choose the “Install Response Point Applications”


RP Software

» Installing the software using the Auto-Install CD– The Install Shield Wizard

launches with the following screen

– Check the Install Microsoft Response Point Administrator if loading that option

– Click “Next” and follow the prompts to install the software.

– Follow the instructions– NOTE: You must review and

accept the license agreements to install the software.



Starting RP Administrator


Starting Administrator

– Select Start > All Programs > Microsoft Response Point Administrator or use the RP Administrator shortcut on the desktop if installed. The Important Notice screen appears.

– Review the emergency considerations listed and click “OK”. The Select the base unit screen appears.

– Choose your base unit and press the “Connect” button. If more than one is shown, check the MAC address on the bottom sticker on your base unit.



– The first time you connect, a “Confirm the Identity of the Base unit” screen appears.

– Confirm that the correct MAC address for your base unit is displayed, and click “Yes” to continue.

– A security warning screen appears.

– Click “Yes” to accept the security certificate.



– The “Connect to Base Unit” password screen appears.

– Enter the default password “admin” and click “Connect”.

– The change password now dialog appears.

– The base unit is now connected to the Microsoft Response Point Administrator software. You can change the password now, or do so from the main menu at a later time.



– Administrator Main Screen.


Using RP Administrator


RP Administrator

» Adding the Gateway Voice Services– Setting up the Analog lines Service– Setting up the VoIP Service

» Adding Users and Phones» Adding Multiple Lines to Phones



Adding the Gateway Voice Services


Adding the Gateway Voice Services - Analog

– Click on the “Phone System” button

– In the Tasks pane, under “Voice Services”, click “Add Voice Service”



» Add Voice Service» Analog Service

– Choose the “Analog service” radio button to connect analog lines.

– Press the “OK” button



» Analog Service– The “Configure Analog Phone

Service” Wizard appears.

» Confirm That;– The LAN cable is connected

from the RP 540 to the network

– Analog lines are connected to the RP 540.

– The RP 540 is powered on

» Check the box– For “The phone line adapter

is connected and plugged in”

– Press the “Next” button



– Highlight a gateway to add from the list


– Note: If you do not see the RP 540 gateway that you just connected, click “Refresh” in the Tasks pane. If you still do not see the gateway, make sure that it is connected to the LAN, unplug the power source, and plug it back in. After plugging in you may need to wait at least sixty seconds before the gateway is initialized and ready to be configured.



» Select the properties of the analog service lines– Check the “Port is Active”

box if there is a line connected to that line port.

– Enter a Description for each line, such as the local phone number and area code.

– If you want to block outbound calls through a phone line, check the “Block Outbound Calls” box for that line.




» Select the prefix to assign to the analog service – If only analog service is

configured, only the prefix 9 is available. If both analog and VoIP services are configured, you can select which uses the prefix 9 and which uses the prefix 8.




» Name the Gateway – Enter a name for your

gateway. Ensure that the name you choose identifies the this AastraLink RP 540 Gateway from others on the network.

– Press the “Finish” button



– The configuration will now be loaded onto the gateway.

– Once completed a “The Voice Service was configured successfully to the phone system” message will appear.

– Press the “Close” button to complete.


Adding the Gateway Voice Services - VoIP

» Add Voice Service» VoIP Service

– Click the “Add Voice Service” from the “Voice Services” Task menu

– The “Add Voice Service” menu appears.

– Choose the “VoIP service” radio button to setup SIP Trunking.

» Press the “OK” button



» Service Provider Information

– The “Who is your VoIP service provider” menu appears

– Open the “Specify your VoIP service provider” drop down box and choose your provider

– If your provider is not listed you may choose the “Other service provider” option


A note for VoIP set up

» Quality of Service (QOS)! – Most all of the “approved” SIP trunk providers use an interface device to

improve the QOS and performance of Voice Traffic over the broadband connection.

For Example; EdgeMarc device or Packet 8 equivalent.

» If you choice “Other” and go with your own SIP Trunk provider consider that Response Point uses standard protocols and setup. At a minimum, your service provider must support: – SIP signaling – G.711 audio encoding – Session border controller or application level gateway for NAT traversal – Registration using the SIP REGISTER method.

PACKET8 RPA


How to set up Voice Services? Example Packet8 Service

» In this setup example we will use Packet8


Internet

CustomerRouter

PACKET8 RPA

Dealing with Quality of Service…Packet8 Business VoIP Service

Overview:Overview:The Packet 8 The Packet 8 Microsoft Response Point adapter (RPA)Microsoft Response Point adapter (RPA) is a device which is required to enable is a device which is required to enable the use of Packet8 Business VoIP phone service with the Microsoft Response Point phone the use of Packet8 Business VoIP phone service with the Microsoft Response Point phone system. This device should be installed in the same LAN network that houses the Microsoft system. This device should be installed in the same LAN network that houses the Microsoft

Response Point system. (See diagram below).Response Point system. (See diagram below).


Packet8 Business VoIP Service – RPA - Description

– The Packet8 solution uniquely overcomes the NAT traversal problem by providing an inexpensive supplementary hardware device, the Packet8 Microsoft Response Point Adapter (RPA), that works in conjunction with Microsoft Response Point hardware to connect seamlessly to the Packet8 service from behind any NAT/firewall architecture. The Packet8 RPA functions as a SIP Back-to-Back User Agent (B2BUA) on the service provider side, registering and communicating with the Packet8 service. On the client side, the Packet8 RPA acts as a SIP proxy and SIP registrar to the Microsoft Response Point PBX.

– In essence, the Packet8 Microsoft Response Point Adapter acts as a proxy to the Packet8 service, while also performing any NAT traversal functions for both SIP and media traffic on behalf of the customer’s Microsoft Response Point phone system network. These NAT traversal functions include: sending frequent keep-alive packets to keep NAT port bindings open to the Packet8 ITSP; inclusion of appropriate SIP headers and parameters for SIP signaling through a NAT; performing STUN and/or TURN allocation requests for media ports; and modification of the appropriate Session Description Protocol (SDP) address parameters to advertise publicly addressable ports for media.


Packet8 Business VoIP Service

System Requirements

» To install the Packet8 Response Point Adapter (RPA) unit you will need:» A computer with Microsoft Windows XP SP2 or Vista operating system with an

installed Ethernet adapter» Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or Firefox 1.5 and above (for

configuration)» Microsoft Response Point Administrator software installed.» Packet8 Response Point Adapter Configuration Assistant software (Software is

available for download at http://www.packet8.net/support/business_center/downloads.aspx

» A complete Microsoft Response Point system installed. (Base unit and IP phones)

Note: You will need to configure the Packet8 RPA and obtain some account information before you can continue to set up your Response Point system with Packet8 Business VoIP service.



Configuring the Packet8 Response Point Adapter(RPA).» Run the setup executable file named “TrunkAssistant.exe”

» Click “Next”



» You have two options to connect the Response Point Adapter to your network:

» Automatic Search (RECOMMENDED): If you wish to automatically search the network for your RPA, select "Automatically search network for Packet8 Response Point Adapter," and press the "Start Search" button. The software should automatically find your RPA device within a few seconds. Once the search is complete, a list will appear showing the RPA(s) on your network. Select the RPA devices that you wish to connect to from the list provided, and then click the "Connect" button.

» Manual address specification: If you already know the IP address of your RPA, you may select "Manually specify Packet8 Response Point Adapter IP address," and manually enter the IP address of the device. Once the IP address has been entered, press the "Connect" button.



» The default password for the RPA is “admin”. » Note: We strongly recommend that you change this

password. You can change the password by accessing the RPA configuration page. See the section titled “Advanced Configuration of Packet8 Response

Point Adapter(RPA)” for further details in our Packet8 Quick Start Guide.



» Create a user name and password for the RPA that will be used to register with the Packet8 service and click ‘Finish’.

» Please note: This SIP password is NOT the same as the configuration access password. The configuration access password is used to access the configuration/provisioning user interface of the RPA. The SIP username and password are used by the Microsoft Response Point PBX to authenticate with the RPA



» Please keep a record of the following information. You will need to enter this information into the Microsoft Response Point system using the Administrator software. These are the credentials that must be provisioned into the Microsoft Response Point system so that it will be able to authenticate itself with the Packet8 RPA. The Packet8 RPA will only allow a Microsoft Response Point system with the correct credentials to register and make/receive calls to/from the Packet8 service.

» You are now ready to configure your Response Point System with Packet8 Business VOIP serviceYou are now ready to configure your Response Point System with Packet8 Business VOIP service


Adding the Gateway Voice Services – Packet8 Business VoIP Service

» From the pull-down list of VoIP service providers, select "Packet8 Business VoIP”– Press the “Next”

button



» Service Provider Information– Copy and paste the

information provided by the Packet8 Response Point Adapter Assistant software into the appropriate corresponding fields

– Press the “Next” button”



» Assigning DID Numbers– Press the “Add” button– If you ordered multiple

virtual numbers or toll free numbers for your Packet8 service, you can assign these phone numbers to specific extensions here.

– You can get your virtual numbers and toll free numbers online by logging into your account at: http://www.packet8.net



» Assigning DID Numbers– Enter the DID phone

number– Choose the “Yes” radio

button if you want the calls to go directly to the assigned user. (Default)

– Choose “No” if you want the calls to go to the Operator or Auto Attendant.

– If you choose “Yes” pick the user from the drop down list to assign the number to.




» Assigning DID Numbers– The information is displayed.– You may enter more numbers

by pressing the “Add” button– You can make changes to an

entry by highlighting it and pressing the “Edit” button

– You can delete an entry by pressing the “Remove” button

– You can delete all the entries by pressing the “Remove All” button.

– Once you are done press the “Next” button



» Caller ID Information– Enter your Caller ID

Display Name or Number in the provided field (Optional)




» Prefix Number– Choose the “Prefix”

digit “8” or”9” to use for outbound calls.

– If the “Analog” service was setup previously and you choose that prefix the following msg appears

– Press the “Finish” button



» Configuring the VoIP Service– The base unit will then

save the configuration and then try and register to the service

– If successful the “VoIP configuration was saved successfully” message appears.

– Press the “Close” button



» Configuring the VoIP Service– If unsuccessful an error

msg will appear– Press the “Additional

Information” link to display the error msg

– Press the “Yes” button to save the configuration or the “No” button to go back and review or edit the fields.



Adding Users and Phones


Adding Users

– Click on the “Phone System” button

– In the Tasks pane, under Users, click “Add User”


Adding Users

– The “New User” dialog box appears

– Select the “User type” from the drop down box under the “Identification” tab.

– “Person” – An extension number that belongs to a person

– “Group” – An extension number that belongs to a group of people.

– “Job Role” – An extension number that belongs to a job role that can be done by different people.

– “Location” – An extension that belongs to a specific location.


Adding Users

» Directory Listing» Extension Number

– Choose the extension number for this user. The default is 100. The range is between 100 – 799.

– Choose the appropriate directory listing for this user.

– Press the “OK” button when finished.


Adding Users

– Select the “Voicemail” tab.

– Enable/Disable voicemail for this user

– Setup Message retrieval

– Specify the voicemail greeting


Adding Users

– Select the “Call Forwarding” tab.

– If no one answers the call within:

Choose the appropriate amount of rings from the drop down box. The default is “4 rings”

– Do the following:

– Choose where you want to go from the drop down box

Default is go to voicemail



Adding Phones

» When adding a phone it must be connected to the LAN and powered up prior to configuring it.– Click on the “Phone System” button

– In the Tasks pane, under Phones, click “Add Phone”


Adding Phones

– The Configure Phone Wizard appears

– Check the box for “The phone is connected and plugged in”



Adding Phones

– Highlight a phone to add from the list


– Note: If you do not see the phone that you just connected, click “Refresh” in the Tasks pane. If you still do not see the phone, make sure that the phone is connected to the LAN, unplug the phone from the power source, and plug it back in. After plugging in the phone, you may need to wait at least sixty seconds before the phone is initialized and ready to be configured.


Adding Phones

– The “Who will receive calls on this phone?” page appears.

– Choose the Line “X” that you want to assign the user to

– Press the “Assign User” button


Adding Phones

– Select a User from the list or press the “New User” button to create a new user to assign.

– Press the ”OK” button


Adding Phones

– Once the user has been assigned to a line on the phone you can press the “Next” button or assign additional users to other lines

– In this example Ext.100 has been assigned to Line1 on the 6753i phone.


Adding Phones

– The “What do you want to name this phone” page appears

– The name and owner of the phone have been filled in for you. You can change the phone name if you want.

– You can also select the checkbox to have this phone only dial internal and emergency numbers.

– Press the “Finish” button to complete the process.


Adding Phones

– The configuration will now be loaded onto the phone.

– Once completed a “The phone was added successfully to the phone system” message will appear.

– Press the “Close” button to complete.

– The phone display should now show the Name and extension number along with the date/time.



Adding Multiple Lines



» Multiple line phones allow you to assign different users to different lines or add additional appearances of the primary user to different lines. Model 6753i RP and 6757i CT RP phones have both hard lines and programmable keys you can make into additional phone lines. The 6751i doesn’t support multiple lines.– Note: Programmable or soft key lines must be set in Microsoft

Response Point Administrator and on the AastraWebUI. The phone MUST then be restarted for the phone lines to become active.



» 6753i– This phone has 6 total

lines. 2 are hard coded as “Line1 & Line2”.

– Lines 3 - 6 are lines that must also be programmed onto keys through the phone’s WEB UI to be activated.

– With the setup shown this phone will be able to make/receive 2 calls on Ext.100 but could make/receive up to 6 calls on Ext.100 if lines 3 – 6 are added through the WEB UI



» 6757i CT– This phone has 9 total

lines. 3 are hard coded as “Line1, Line2, Line3”.

– Lines 4 - 9 are lines that must also be programmed onto keys through the phone’s WEB UI to be activated.

– With the setup shown this phone will be able to make/receive 3 calls on Ext.101 but could make/receive up to 9 calls on Ext.101 if lines 4 – 9 are added through the WEB UI



» 6757i CT– In this example Lines 1-4

have been programmed with different users.

– With the setup shown this phone will be able to make/receive 1 call on Ext.101, 102, 103, by just adding the users on this screen.

– Once the user for Line 4 is added here it also needs to be added through the WEB UI

– “Unassigned” Lines reflect the programming on Line 1 ONLY

– If the “Unassigned” Lines 5-9 are added to the phone through the WEB UI then this phone would be able to make/receive additional calls on Ext.101



Upgrading the Phone’s Firmware



– The latest firmware for the RP phones can be found at the www.aastralinkrp.com website.

– Under “Software Downloads” you will find the latest current version of firmware

– Save the firmware back to your computer



– Unzip and extract the files keeping the folder structure intact. It should look as follows.



– From the Administrator Main Screen select “Upgrade Device Firmware”



– The “What upgrade package do you want to apply?” box appears

– Select the “Browse” button to locate the new firmware



– Locate the new firmware and select the “ResponsePointUpgrade.RPU” file

– Press the “Open” button



– The new upgrade files for the 3 RP phone models (6751i, 6753i, and 6757iCT are listed

– Choose the “Upgrade all devices to which this package applies” radio button




– The “Warnings and confirmation” box appears

– The device(s) to be upgraded are listed at the top

– The “Warnings” about the upgrade appear at the bottom

– When ready to start the upgrade press the “Upgrade” button



– The “Upgrading device firmware” box appears

– The device(s) begin the upgrade process



– Once completed the status of the upgrade will show “Succeeded” or “Failed” for each device

– Press the “OK” button and then the “Close” button to complete the upgrade



– Now that the phones have new firmware the system will prompt you to do a new backup of the configuration

– You can choose “Yes” to begin a backup or “No” to do so at a later time

– Press the “Yes” button to create a backup.



– The “Create Backup” window appears

– Press the “Browse” button to select a location where you want to save your backup

– The path is listed

– The description is listed Showing the base unit name

and date/time of backup




– An informational message appears

– Press the “Yes” button to begin the backup



– The backup process begins

– When completed a “Backup created successfully” status message appears.

– Press the “Close” button to finish



Accessing the Aastra Phone WEB UI

Using the Aastra Phone WEB UI


Aastra Phone WEB UI

» Accessing the Aastra Phone WEB UI– Via the Administrator Software

– Via the phone’s IP address

» Finding the phones IP address– Via the Administrator Software

– Via the phone UI

» Using the Aastra WEB UI– Programming lines and feature keys

– Restarting the phone

– Additional Programmable features


Accessing the Aastra WEB UI

» In RP Administrator Software

» Press the “Phone System” button– In the Tasks pane,

under Phones, click “Edit Phone”



» The Select the phone you want to edit list opens.– Click the phone that you want

and then press “OK”.



» The Confirm the identity of the phone dialog opens.– Click “Advanced” to open

the Aastra phone Web UI in your web browser.

– A browser window is opened.



» The password window opens.– At the prompt, enter your username and password and click “OK”

Administrator Login:

Default User Name: “admin”

Default Password: “22222”

User Login:

Default User Name: “user”

Default Password: <Blank>


Aastra RP Phone WEB UI Main Screen

» 6757iCT RP Model shown logged in as an Administrator


Finding Your Phone’s IP Address

» Using Administrator– From within the Administrator

software, click the “Phone System button”.

– In the Tasks pane, under Phones, click “Edit Phone”. Then select the phone you want to edit list opens.

– Click the phone that you want to edit, and then click “OK”. “The Confirm the identity of the phone” dialog opens. You will see the IP address of the phone beside Network Address


Finding Your Phone’s IP Address

» Using the Phone UI


Using the Aastra Web UI - WEB Browser

» To open the Aastra Web UI directly in your web browser, do the following.– Open your web browser, enter the phone’s IP address into the

address field and press <Enter>.

Administrator Login: User Login:

Default User Name: “user” Default User Name: “user”

Default Password: <Blank> Default Password: <Blank>



Programming Lines and Feature Keys


Administrator & User WEB UI Menus

» Administrator WEB UI

– Status

– Operation

– Basic Settings

– Advanced Settings

» User WEB UI

– Status

– Operation

– Basic Settings


Programmable feature keys on Aastra RP phones

» Programmable keys can be configured by the end user or system administrator to perform

specific tasks

» Number of keys varies per model

» Current functionalities include:– Line Key: Assigns a line/call appearance to a specific button. Programmable key will behave the same as a hard

line key (Line 1, Line 2…). Press the line key to answer a call, go off hook etc. Key LED provide visual indication of line status (idle, ringing, hold etc).

– Do Not Disturb (DND): Blocks all incoming calls to the phone. Calls are forwarded to voice mail

– Callers List: Provide a list of the last 200 calls received on the phone

– Conference: (6753i only) Allows the user to quickly initiate a 3-way conference

– Transfer: (6753i only) Allows the user to quickly initiate a call transfer. Feature also available via Response Point button

– Phone Lock: Lock the phone from any unauthorized use

– XML: Execute any specific XML application as defined in the web UI.

– Speed dial: allows you to dial a number quickly by pressing a programmable key configured for speed dialing

– Intercom: Allows you to initiate a handsfree intercom call

– Services: Lists the following features Directory, Callers List, and Voicemail

– Directory: Displays up to 200 names and phone numbers on the phone


Programming Line & Feature Keys

» Model 6757i CT– Press the “Softkeys

and XML” button.– This phone has 30

programmable keys 20 Bottom soft keys 10 Top soft keys


Programming Lines on the Phone

» Model 6757i CT– Choose where the line will

appear, choose the “Bottom Keys” tab (keys 1 - 20) or “Top keys” tab (keys 1 - 10).

– Set the “Type” to “Line” and make sure the “Line” number matches the line you assigned in the Administrator software. The choices are Lines 4 – 9

– Enter a name for the line in the label column

– Press the “Save Settings” button


Programming Feature Keys

» Model 6757i CT

» Bottom Keys– Choose The “Bottom Keys” Tab

(Default)

– Choose a key button (1-20) to

program– Under “Type” open the drop down

box and choose a feature– Under “Label” enter an Alpha

numeric name for the key (If applicable)

– Under “Value” enter the appropriate information (if applicable)

– Under “Line” choose which line the feature will use (if applicable)

– Press the “Save settings” button

» NOTE: The following features under “Type” should NOT be used at this time

– BLF– Flash– Sprecode– Park– Pickup



» Model 6757i CT

» Top Keys– Choose The “Top Keys” Tab

(Default)

– Choose a key button (1-10) to

program– Under “Type” open the drop down

box and choose a feature– Under “Label” enter an Alpha

numeric name for the key (If applicable)

– Under “Value” enter the appropriate information (if applicable)


– Press the “Save settings” button





» Model 6757i CT» CT Feature Keys

– Press the “Handset Keys” button.

– This phone has 15 programmable keys



» Model 6757i CT

» CT Feature Keys– Under “Type” open the drop down box

and choose a feature– Under “Label” enter an Alpha numeric

name for the key» NOTE: The following features under

“Type” should NOT be used at this time– Flash– Park– Pickup



Programming Line & Feature Keys

» Model 6753i– Press the

“Programmable Keys” button.

– This phone has 6 programmable keys


Programming Lines on the Phone

» Model 6753i– Choose the key (1-6)

where the line will appear and set the “Type” to “Line”.

– Make sure the Line number column (Line 3 – 6) matches the line you assigned in the Administrator software.

– NOTE: Lines 7,8, and 9 are NOT used




» Model 6753i– Choose a button 1- 6 to

program– Under “Type” open the drop

down box and choose a feature– Under “Value” enter the

appropriate information (if applicable)


– Save the Press the “Save Settings” button




Restarting the Phone

» For both the 6753i & 6757i CT Models– Once the lines have been added to the phone it MUST be restarted.

Phone lines will ONLY work once this has been completed.

– Note: Make sure the line has been assigned in the Administrator software, configured on the Web UI, and the phone has been restarted. Phone lines will only work once all three steps have been completed.


Restarting the Phone

– 1. Press the “Reset” button under the “Operation”.

– 2. Press the “Restart” button on the “Reset” screen.

– 3. Press the “OK” button on the “Are you sure you want to restart the phone” pop up box.

– The phone will now reboot.

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33



Additional Programmable Features


Aastra WEB UI Programmable Options

» Operation– User Password– Phone Lock– Keypad Speed Dial – On all phones when running 2.4.1

firmware. On the 6751i RP ONLY when running 2.1.x– Directory– Reset

» Basic Settings– Preferences

Incoming Intercom Settings Ring Tones

» Advanced Settings– Network

DHCP LAN & PC Port switch settings

– Action URI– Troubleshooting

Syslog settings Task and Stack status


User/Administrator WEB UI Programmable Options – User Password

» Operation

– User Password Enter the current user

password (Default is “Blank” (No password)

If the password was changed and you don’t know what it is then enter the Admin password (default is 22222)

Enter the new User password

Re-enter the new User password

Press the “Save Settings” button


User/Administrator WEB UI Programmable Options – Phone Lock

» Operation

– Phone Lock

– Emergency Dial Plan Enter the numbers the phone

can dial when it is locked

– Lock the phone? Press the “Lock” key to lock

the phone

– Reset User Password Press the “Reset” button.

This will take you to the “User Password” Menu.



User/Administrator WEB UI Programmable Options – Keypad Speed Dial

» Operation

– Keypad Speed Dial This phone can have up to 10 speed dial

entries numbered 1-9. Enter the speed dial number for each digit 1-9.

To dial hold down the keypad digit 1-9 on the phone.

These same speed dial entries can be done at the phone by holding down an un-programmed speed dial key 1-9 and then following the instructions on the display.

Once a key is programmed it can only be edited or removed through the WEB UI



User/Administrator WEB UI Programmable Options - Directory

» Operation

– Directory

– Directory List

– Personal phone book on the phone that displays up to 200 names and phone numbers

Press the “Save As” button to export the phone’s directory to a .CSV file

– Callers List

– Is a stored log of your incoming calls. The phone stores information on up to 200 calls

Press the “Save As” button to export the phone’s Callers List to a .CSV file


User/Administrator WEB UI Programmable Options - Reset

» Operation

– Reset

– Restart Phone Press the “Restart” phone

button to reboot the phone

– Restore to Factory Defaults Press the “Restore” phone

button to reset the phone back to factory specs. It removes all of the settings made to the phone via the WEB & Phone UI

When completed you will be prompted to “Restart” the phone for the changes to take effect.



User/Administrator WEB UI Programmable Options - Preferences

» Basic Settings

– Preferences

Incoming Intercom Settings– The Intercom feature allows you to press the configured Intercom button

on the RP Phone (6753i & 6757iCT ONLY) and then enter the number you want to call to initiate a handsfree intercom call.

– NOTE: A 6751i can only receive an intercom call.

Ring Tones– There are several distinct ring tones that can be selected on the RP

phones. You can enable/disable these ring tones on a global basis or on a per-line basis.



» Basic Settings– Incoming Intercom Settings

Auto-Answer– The auto-answer feature allows you to

enable or disable automatic answering for an Intercom call.

Microphone Mute– You can mute or un-mute the

microphone on the receiving RP phone for intercom calls.

Play Warning Tone– If enabled, the receiving phone plays a

tone to alert the user before answering the intercom call.

Allow Barge In– You can configure whether or not the

IP phone allows an incoming intercom call to interrupt an active call.

– All parameters are “Enabled” by default




» Basic Settings

– Ring Tones - 6753i & 6757iCT RP

Tone Set– Ring tone sets consist of tones

customized for a specific country. Select the country from the drop down menu. US is Default

Global Ring Tone– Globally sets the type of ring tone on

the RP phone. Ring tone can be set to one of six distinct rings. Select the ring from the drop down box

Line “X” Ring Tone– Sets the type of ring tone on the RP

phone on a line by line basis. Ring tone can be set to one of six distinct rings. Select the ring from the drop down box

X = 1-6 on a 6753i RP X = 1-9 on a 6757iCT RP




» Basic Settings

– Ring Tones – 6751i RP Tone Set

– Ring tone sets consist of tones customized for a specific country. Select the country from the drop down menu. US is Default

Global Ring Tone– Globally sets the type of ring

tone on the RP phone. Ring tone can be set to one of six distinct rings. Select the ring from the drop down box



Administrator Only WEB UI Programmable Options - Network

» Advanced Settings

– Network

– DHCP If you want to change to a static

IP address from DHCP Uncheck the DHCP “Enabled”

checkbox Enter the static IP information

– LAN & PC Port switch settings Default setting is “Auto

Negotiation” Open the drop down box and

choose a setting Press the “Save Settings”

button at the bottom Restart the phone for the

changes to take effect


Administrator Only WEB UI Programmable Options – Action URI


– Action URI Supports an advanced

XML interface for end-user customization. Download the "XML Development Guide” for information.

– IP phone XML events that support this feature are:

Startup Successful Registration Incoming Call Outgoing Call Offhook Onhook


Administrator Only WEB UI Programmable Options - Troubleshooting


– Troubleshooting Capturing syslogs Task and Stack status



» Capturing Syslogs

– Set “Log IP” to IP address of the syslog server

– Set “Log Port” to “514”

– Set “Debug Level” for all modules to“65535”

Default Values

“Debug Level” values are all set at “1”



» Show Task and Stack Info– The “Show Task and Stack

Status” screen will show the processes that are running on the phone

– Press the “Show” key


Contacting Technical Support

Your Connection to the World


Support Options

» Technical support is available from two AastraLink RP

distributors;

– Jenne in the US

– Wesbell Technologies in Canada

» Both offers pre & post sales support as well as handle all RMA

issues and have fully trained technical staff to meet all customer

needs.

» User groups: There are a number of user groups where the

Response Point community provides online help and information

sharing.


Distributors – Jenne & WesbellProvides initial troubleshooting and escalates to Aastra Tier 1 support if needs any assistance. .

Distributors – Jenne & WesbellProvides initial troubleshooting and escalates to Aastra Tier 1 support if needs any assistance. .

Aastra Telecom Technical Support Call CenterOpens up a case and helps to identify the issue and resolve any non-design problems.

Aastra Telecom Technical Support Call CenterOpens up a case and helps to identify the issue and resolve any non-design problems.

Aastra Telecom EngineeringIdentify and resolve root cause for software or hardware related issues. Perform quality assurance

verification prior to releasing new software or hardware resolutions.

Aastra Telecom EngineeringIdentify and resolve root cause for software or hardware related issues. Perform quality assurance

verification prior to releasing new software or hardware resolutions.

Aastra Telecom Tier-2 SupportIdentify and resolve problem with focus on root cause and product performance. Escalate to

engineering as required.

Aastra Telecom Tier-2 SupportIdentify and resolve problem with focus on root cause and product performance. Escalate to

engineering as required.

Tier-1

Tier-2

Tier-3

Reseller

Enterprise IP Customer Service Call Flow


Support Eligibility

» Registered Resellers will be guaranteed technical support via qualified engineering staff from both Jenne and Wesbell Technologies

» Registered Resellers also have access to Wesbell RMA processes for any

warranty returns

» Access to support engineers will be via a number of methods: call center, email and online user groups

» End users and non registered resellers will not be guaranteed support access

» There is no charge for support, nor support contracts required at this time


Hardware & Software Support

» Aastra offers 12 months hardware warranty from date of end user sale.– Proof of purchase may be required to validate warranty eligibility

» Warranty returns will be through Jenne or Wesbell Technologies via their RMA process

» Software fixes, firmware upgrades and associated documentation will be accessible from Aastra’s Response Point web pages. There are no charges for maintenance releases at this time


Support Contact Information

» Jenne– Phone

1-800-422-6191, prompt #4

– Email [email protected]

» Wesbell– Phone

1-888-Wesbell, ext. 382 1-905-595-8000, ext. 382


» Aastra– Phone

1-800-574-1611 – In US 1-469-365-3639 – Outside US



Phone XML API

© 2008 Aastra Technologies Ltd.183 © 2008 Aastra Technologies Ltd.183

XML - Extensible Markup Language

» IP phones are a powerful tool that has been under utilized in the past 10 years.

» Now that IP Phones function like PBX/Key System phones it’s time to take advantage of that engine under the hood.

» The Power of an IP Phone is realized using Aastra XML API– The XML API interacts with the telephone via External or Internal

Web applications.– Reseller can develop their own Vertical Applications– Carriers can develop services to sell to their base

© 2008 Aastra Technologies Ltd.184 August 2008 Aastra XML Browser - 2.3.0184

XML API: SIP Phone Client AND Server

HTTP(s) GETEmpty Body

HTTP Server(s)

200 OKXML Document in BodySIP Phone Client

requesting on TCP port 80 (or custom port)

SIP Phone Serverlistening on TCP port 80

200 OKConfirmation HTML in Body

HTTP(s) POSTXML Document in Body

As HTTP is firewall friendly, XML Servers can be local or hosted

XML applications are hosted by a HTTP server


XML Examples

» Media: browser built into every telephone.– Any Web Site with an RSS or XML feed can be tapped.

» Other applications (this is more strategic!!)– Amber alert “instantly” to all phones.– Hot Desking, log in – log out without affecting the PBX or Carrier.– Professional office (Law Firm) Account Billing System– Back End Billing System access via XML Script on the phone.– Corporate Directory at the user finger tips (no PC required)– Low Touch IP phone deployment. Drop ship phones to site!


Corporate Directory “Pushed to every Aastra Telephone”

» Your SIP Phone can now access to any type of directory: LDAP, ODBC, MS Exchange…

» Real time data, centrally managed


Live / Sample XML Applications Provided by Aastra

DISCLAIMER: These sample XML applications are provided for demonstration purposes only. Servers, applications, and data availability and accuracy are not guaranteed. Users of these samples are advised to validate the info provided.

XML LABEL DESCRIPTION XML FIELD VALUE

• World Clock Current time http://65.205.71.13/xml/clock/clock.php• Horoscope Weekly updated http://65.205.71.13/xml/horoscope/horoscope.php• ESPN feed NBA, NFL, NHL http://65.205.71.13/xml/rss/rss.php?feed=espn• Google SMS Searching http://65.205.71.13/xml/google/google.php• CNN feed Top stories http://65.205.71.13/xml/rss/rss.php?feed=cnn• Movies New Releases http://65.205.71.13/xml/rss/rss.php?feed=movies• Today Quote of the day http://65.205.71.13/xml/rss/rss.php?feed=day• Stock Quote using yahoo.com http://65.205.71.13/xml/stock/stock.php• Weather in North America http://65.205.71.13/xml/rss/rss.php?feed=weather• XML Menu Displays XML apps. http://65.205.71.13/xml/menu/menu.php?source=all


Configuration via the phone Web UI


Type=XML Key Label Application URI


XML – Developers Toolkit

» All inclusive toolkit to develop your own XML applications

» Current version of the XML Development Guide is for Aastra RP Phones Firmware version 2.1.1

» Go to www.aastralinkrp.com to download the toolkit– Look under “User

manuals” at the bottom of the page and look for the “AastralinkRP XML Development Guide” document.


Thank You Questions?

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