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© 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

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Page 1: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Nebraska Community Colleges

Statewide WorkshopNovember 4, 2013

Page 2: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Courtney AdkinsAssistant DirectorCenter for Community College Student Engagement

Karla FisherVice President of AcademicsButler Community College

Deryl HatchAssistant ProfessorUniversity of Nebraska

Center for Community College Student EngagementCommunity College Leadership ProgramThe University of Texas at Austin

Introductions

Page 3: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Who is in the room today?

Have you ever seen CCSSE results?

Have you ever logged into the online reporting system?

Have you formed a workgroup, discussed CCSSE and other data, and used that data to inform decisions to change something at your college or on your campus?

Page 4: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Agenda

Student Voices

Student Engagement and Success: What We Know Matters

Looking at Your Center Data

Continue the Conversation Over Lunch

Butler Community College Uses Center Data

Promising Practices to Strengthen Student Success

Page 5: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Student Voices Video

Page 6: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Predictions and Hopes

Item 4a. How often do you believe students in Nebraska reported asking questions during class or contributing to the class discussion?

Percentage who reported often or very often? Other responses are sometimes and never.

How would you like to see your students respond to this item?

Page 7: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Predictions and Hopes

Item 4e: How often do you believe Nebraska students reported coming to class without completing readings or assignments?

Percentage who reported often or very often? Other responses are sometimes and never.

How would you like to see your students respond to this item?

Page 8: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Predictions and Hopes

Item 4e: How often do you believe part-time Nebraska students reported coming to class without completing readings or assignments?

Percentage who reported often or very often? Other responses are sometimes and never.

How would you like to see your part-time students respond to this item?

Page 9: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Defining Student Engagement

Page 10: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is Student Engagement?

…the amount of time and energy students invest in meaningful educational practices

…the institutional practices and student behaviors that are highly correlated with student learning and retention

Page 11: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Overview of the Center and its Surveys

Page 12: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Center for Community College Student Engagement

CCSSE (& CCFSSE)SENSE

Established surveys:

High-Impact PracticesInitiative on Men of ColorCCISInitiative on Student SuccessSSBTN

Other projects:

Assess the quality of their work

Identify and grow successful educational practices

Identify areas in which to improve

Provide context: a data-derived picture of institution

Shift the focus to institutional locus of control

CCSSE and SENSE are tools designed to help colleges:

Page 13: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is the relationship between student engagement and student success?

How do we know this?

Page 14: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Students’ Goals for Attending College

Sources: CCSSE 2013.

Nebraska Students

Certificate:

Associate Degree:

Transfer to 4-year:

57%

84%

66%

Page 15: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Reality check: only 45% will meet their goal within 6 years

Students’ Goals for Attending College

Certificate: 52%

Associate Degree: 83%

Transfer to 4-year: 74%

2013 CCSSE Cohort

U.S. Department of Education, NCES (2001).Beginning Postsecondary Students Longitudinal Study 1996-2001 (BPS:96/01). Analysis by Community College Research Center .

Page 16: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

15%but….

74%

ATD Data Notes (2008)

Page 17: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

One thing we KNOW about community college student engagement…

It’s unlikely to happen by accident.

It has to happen

by design.

Page 18: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Benchmarks and Benchmarking

Page 19: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Benchmarking for Excellence

The most important comparison: where you are now, compared with where you want to be.

Page 20: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Center Benchmarks of Effective Educational Practice

Groups of conceptually-related items

Standardized to a national mean of 50

Address key areas of student engagement

Provide a way for colleges to compare their own performance with other groups of colleges most like them and internally across student groups

Page 21: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

CCSSE Benchmarks

Active and Collaborative LearningStudent EffortAcademic ChallengeStudent Faculty InteractionSupport for Learners

Page 22: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

CCSSE 2013 Benchmark Scores for Nebraska Community Colleges

48.847.7

49.0

50.3 50.4

50

Source: 2013 CCSSE data

Page 23: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Disaggregating Benchmark DataNebraska:Enrollment Status (P/T vs. F/T)

P/T F/T

Active and Collaborative Learning 44.0 54.9

Student Effort 45.0 51.3

Academic Challenge 45.7 53.0

Student-Faculty Interaction 46.4 55.4

Support for Learners 48.5 52.9

56% of Nebraska

community college

students are enrolled part

time

Source: 2013 CCSSE data, 2013 IPEDS data

Page 24: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What about never?

Full-time students might have more opportunity to engage with other students and their instructors, but…how do we explain never?

Part-time Nebraska students who report “never” making a class presentation: 37.8%

(F/T -18.3%)

Part-time students who report “never” working with other students outside of class to prepare class assignments: 52.8%

(F/T -31.6%)

Source: 2013 CCSSE data

Page 25: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Disaggregating Benchmark DataNebraska: Developmental Status

Dev Non-Dev

Active and Collaborative Learning 49.9 47.5

Student Effort 52.2 42.3

Academic Challenge 51.8 45.8

Student-Faculty Interaction 52.7 47.7

Support for Learners 54.6 45.8

Source: 2013 CCSSE data

Page 26: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Disaggregating Benchmark DataNebraska: Credit Hours Earned

0-29 30+

Active and Collaborative Learning 45.3 53.7

Student Effort 44.8 51.6

Academic Challenge 45.6 53.8

Student-Faculty Interaction 47.1 54.8

Support for Learners 50.1 50.7

Source: 2013 CCSSE data

Page 27: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

CCSSE Benchmarks: Nebraska Community Colleges

The Range

Support for Learners

Student-Faculty Interacion

Academic Challenge

Student Effort

Active and Collaborative Learning

0 10 20 30 40 50 60 70

52.4

51.8

50.7

52.2

51.9

47.8

48.7

47.1

41.6

46.3

Highest score across colleges Lowest score across colleges

Source: 2013 CCSSE data

Page 28: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Student Success: What We Know Matters

Page 29: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What We Know Matters

In focus groups with students, what do they typically report as the most important factor in keeping them in school and persisting toward their goals?

Relationships

#1 Connections matter

Page 30: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

24%

41%

24%

11%

Very little

Some

Quite a bit

Very much

9e. Providing the support you need to thrive socially

Looking inside the Benchmarks:Support for Learners

Source: 2013 CCSSE data

Page 31: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

45%

38%

11%

5%

Never Sometimes

Often Very Often

4n. Discussed ideas from your readings or classes with instructors outside of class

Looking inside the Benchmarks:Student-Faculty Interaction

Source: 2013 CCSSE data

Page 32: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

#2 High expectations matter

…clearly communicated

…regularly assessed

…frequently discussed

What We Know Matters

Page 33: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

High Expectations Matter

How often have you worked harder than you thought you could to meet an

instructor’s standards or expectations? Item #4p

Never Sometimes Often/Very Often

9% 39% 51%

Source: 2013 CCSSE data

Page 34: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

High Expectations Matter

Expectations may not be as high as they need to be…

How often have you come to class without completing readings or assignments? Item #4e

Never Sometimes Often/Very Often

36% 53% 10%

Source: 2013 CCSSE data

Page 35: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Looking inside the Benchmarks:Student-Faculty Interaction

18.5%19.7%

7.4% 7.4%

Nebraska 2013 CCSSE Cohort

VERY OFTEN - Receivedprompt feedback frominstructors onperformance

NEVER-Receivedprompt feedback frominstructors onperformance

Source: 2013 CCSSE data

Page 36: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What We Know Matters

#3 High support matters

…easily accessed

…relevant to students

…brought to scale

Page 37: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Students Contend with Competing Priorities

33%

18%28%

21%

Many Work Significant Hours (Item 10b CCSSE)

30+ hours working 21 to 30 hoursUp to 20 hours Not working

25%

4%

27%

45%

Many Care for Depen-dents (Item 10d CCSSE)

30+ hours 21 to 30 hoursup to 20 hours None

Nebraska

Source: 2013 CCSSE data

Page 38: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Looking inside the Benchmarks:Support for Learners

Academic Advising

Career Counseling

90.6%

78.1%

33.1%

50.9%

Nebraska

Rarely/Never used Very/Somewhat Important

Source: 2013 CCSSE data

Page 39: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Plan to take classes at this college again (CCSSE Item 20)

Source: 2013 CCSSE data

13%

5%

64%

18%

I will accomplish my goal(s) this termI have no current plans to returnWithin the next 12 monthsUncertain

High Support MattersNebraska students who…

Page 40: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Page 41: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What We Know Matters

#4 Inescapable engagement

…inside the classroom

…outside the classroom

…when and where students are

Page 42: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Nebraska students who…

Source: 2013 CCSSE data

Never worked with other students on projects during class (CCSSE Item 4f): 11%

Never worked with classmates outside of class to prepare a class assignments (CCSSE Item 4g): 44%

Looking inside the Benchmarks:Active and Collaborative Learning

Page 43: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Discussed grades or assignments with instructors (CCSSE item 4l):

49% often or very often

8% never

Source: 2013 CCSSE data

Nebraska students who…

Looking inside the Benchmarks:Student Faculty Interaction

Page 44: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Looking inside the Benchmarks:Student Effort

Very/Somewhat

Peer or other tutoring 70.0%

Skill labs (writing, math, etc.) 76.8%

Rarely/Never

Peer or other tutoring 49.3%

Skill labs (writing, math, etc.) 36.3%

How important are the following services?

How often do you use the following services?

Source: 2013 CCSSE data

Page 45: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

How can we make engagement

inescapable?

Page 46: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Make it Mandatory

How do students feel about “MANDATORY” ?

a. Frightened

b. Appreciative

c. Disgruntled

d. Rebellious

e. Depressed

Students want our

guidance…

Even though they

complain about it.

Key Question: Does “mandatory” really mean mandatory?

Page 47: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What Matters Most

#5 Culture of evidence…

…understand the facts

…share the facts

…act on the facts

Page 48: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

The Courage to See…

Page 49: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Looking at Your CCSSE Data

Page 50: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What sort of data are we talking about?Benchmarks – standardized scores on high level concepts to get you into the results

Means – place responses on a scale to allow comparison

Frequencies – give you details (counts and percentages) about the actual responses/behaviors

Page 51: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

CCSSE data over time

  Standard Benchmarks not designed to do this. See handout/

presentation

2013 TAIR Conference (Galveston, TX, February 11)Analysis CCSSE Data Over Time on this page: http://

www.ccsse.org/center/resources/presentations.cfm#conference

Item level analysis the best solution.

Page 52: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2011 2013a. Asked questions in class or contributed to class discussions (ACTCOL) 2.8 2.9 0.1

b. Made a class presentation (ACTCOL)1.9 2.0 0.1

f. Worked with other students on projects during class (ACTCOL)2.4 2.6 0.2

g. Worked with classmates outside of class to prepare class assignments (ACTCOL) 1.7 1.9 0.2

h. Tutored or taught other students (paid or voluntary) (ACTCOL)1.3 1.3 0

i. Participated in a community-based project as a part of a regular course (ACTCOL) 1.3 1.3 0

r. Discussed ideas from your readings or classes with others outside of class (students, family members, co-workers, etc.) (ACTCOL) 2.4 2.4 0

Active and Collaborative LearningBenchmark Scores 2011, 44.1 ; 2013, 47.4

Page 53: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

4f: Worked with other students on projects during class:

Often/Very often: 2011- 46.5%

2013- 52.6%

Never: 2011- 14.9%

2013- 11.2%

Page 54: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

A quick look at the CCSSE online reporting system.

Standard Reports

Custom Reports

Why do we weight the data?

Online tutorials for Online Reporting System:http://www.ccsse.org/tools/tutorials.cfm

Page 55: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Digging In Look at your All Students Benchmarks report on the

Standard Reports page. Which benchmark score is good news?

Which benchmark score presents a challenge?

For each, which scores in the means/frequency table(s) tell you more? What is driving the benchmark score higher/lower?

What do you think you would see if you disaggregated these data?

Page 56: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

LUNCH

Page 57: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Butler Community College Uses Center Data

Page 58: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Butler Community College Uses Center Data

RETENTION

Page 59: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

• Residential campus – El Dorado (2,500)• Commuter campus – Andover (4,774)• Virtual campus – online (3,724)• Six additional teaching sites in five county service area

• 45% full-time • 58% female • 32% minority• 62% traditional age (18 to 22)

• Headcount: 9,235• Total credit hours: 85,392

Spring 2013

Page 60: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013
Page 61: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Average Class Size: 17

Remediation • 60% require developmental math • 29% require developmental English

Retention• 60% fall-to-fall retention rate (first-time, full-time)• 36% fall-to-fall retention rate (first-time, part-time)

CompletionGraduation rate: 24%Transfer rate: 27%

Page 62: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Butler’s Retention Journey

• Early Alert Referral System (EARS)• Strategic Planning• Faculty Involvement through UPM

Page 63: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

What is early alert?Timely intervention for students experiencing academic difficulty.

Timely intervention for students experiencing academic difficulty or exhibiting behaviors counter-productive to student success.

…plus a predictive modeling system that allows preemptive intervention for likely students in need.

Page 64: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Birth of EARS• Outreach to students in need existed prior to 2008 but without

college-wide coordination or promotion

• Discussions started in the spring of 2008 on implementing a more coordinated approach to identifying and reaching out to students in need based on best practices

• ESSI Institute, March 2008Early Alert Program identified as way to address needs identified in SENSE data, specifically targeting students missing classes early on

• Explored Early Alert programs at other colleges

• Piloted Early Alert and Referral System (EARS) with Lead Faculty in fall 2008

Page 65: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Early Results

0.08

Page 66: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

EARS Challenges

Large adjunct faculty and part-time student populations Multi-site college with commuter students Time-consuming manual process for faculty and staff Typically, only worst-case students referred

Page 67: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Hired Retention Specialist (Title III grant)Refined referral process:

Behavioral issues – Dean of Students

Disability issues – Disability Services Director

Academic/Attendance – Retention Specialist

Committed to intrusive interventionEstablished CARE Team

EARS Evolution

Page 68: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

CARE Team• Vice President of Student

Services• Dean for Enrollment Management

(or Director of Advising)• Dean of Students• Retention Specialist• Student Involvement Coordinator• Advising Office Representative• Counseling Office Representative• Disability Services Director• Security Office Representative• Academic Dean• Faculty Member

• Meets weekly on two major campuses

• Anyone may bring names forward

• Discusses both people and processes

Page 69: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

EARS Today• Campus-wide announcements promoting EARS and

CARE Team• Incorporated into Faculty Handbook• Presentations at faculty in-services• Retention Specialist in frequent contact with faculty• Accidental Alert email to students resulted in self-reports• Considering replacing our student relationship

management software package (Hobsons' Retain™ CRM)

• Looking to new LMS for universal grade book and daily attendance functionality

Page 70: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Lessons Learned

Communication is keyDedicated staff person is imperativeSpread the load (Specialists, CARE Team)Build stable, scalable processes Measure and continuously improve

Page 71: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

2014-2016 Strategic Plan

Butler Strategic Plan

Page 72: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Strategic Plan Development

Starting with a strong foundation…

Four Strategic Priorities

Vision for each priority set by Board of Trustees

Commitment to the IPRA planning process

Getting really focused!

Page 73: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

IPRA Decision and Planning Levels

Institutional Level (Board)

Executive Level (President, VPs, CIO)

Division Level (Deans, Selected Directors)

Unit Level (Leads, Directors, Managers

Page 74: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Basis for Strategic Analysis

CCSSE & SENSE

Butler PACT assessment data

Economic data (EMSI)

College-wide SWOT

AACC 21st Century Report

Page 75: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Plan Development Process Spring 2012 IDD visioning session Series of six day-long retreats:

Broad-based Strategic Planning Launch Four Exec Council retreats with faculty/staff consultants Strategic Plan packaging retreat

December 2012 retreat – “Pivot Points”

Plan validation – Board, Deans, Faculty, Admin Council, Ops Staff

June 2012 retreat – Tactics

Board approval July 2013 Launch August 2013

Page 76: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Ensure Student SuccessFocus on Student Completion: “Students Finish What They Start”

• Each student has a personalized pathway to goal attainment.• We thoroughly understand our students and their goals and motivations

for community college.• We have clear curricular pathways.• We have a high expectation for student learning and provide a high level

of support.• We nurture student, faculty and staff relationships in support of student

achievement.• We provide a variety of services tailored to meet student needs.• Our organization structures, staffing, policies and procedures intentionally

support student success and access.• We are committed to evaluating ourselves.• We remove and eliminate barriers.

Page 77: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Academics Division

Unit Performance Management

Page 78: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

UPM Cycle within the Academic Year

78

Research

Plan

Implement low-cost/ no-cost

Request resources

Implement funded

improvements

SPRING

SPRING

FALLFALL

FALL

Page 79: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

79

2012Spring PDD: Kick-off 1ST process review Spring Semester: Collect data on 1st process

Complete IPRA budget requests for FY13Fall PDD: Review data and plan for improvements Fall Semester : Implement low-cost/no-cost improvements

2013Spring PDD: Review 1ST process improvement

Kick-off 2ND process review Spring Semester: Collect data on 2ND process

Complete IPRA budget requests for FY14Fall PDD: Review data and plan for improvements Fall Semester : Implement low-cost/no-cost improvements

2014, 2015, 2016…the cycle continues…

Page 80: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Faculty UPM DiscussionJanuary 2012

• Introduced Unit Performance Management• Each unit (program) to focus on curriculum scope and

sequence• Initial planning of intended actions for improvement• Mixed results

Turned process management over to Dr. Phil Speary

Page 81: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Faculty CCSSE DiscussionJanuary 2013

• Faculty led• One hour & half discussions in dept. groupings• Guided discussion by CCSSE items within context of

other data (Faces of Future)• Gave responses to specific CCSSE items• Initial planning of intended actions for improvement

Page 82: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Targeting Areas for IMPROVEMENT

• Student Success Data Team analyzed trends from three sets of CCSSE data

• Focused on two areas needing improvement:

Student Effort & Academic Challenge• Selected specific items which faculty could address• Planned faculty presentation at in-service

Page 83: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

HOW CAN WE AS FACULTY INFLUENCE STUDENT LEARNING BEHAVIORS?

• (15 min.) Butler student response to: About how many hours do you spend in a typical 7-day week preparing for class (studying, reading, writing, rehearsing, doing homework, or other activities related to your coursework)?

• Butler Mean = 1.84 which on the 5 pt. scale translates to approx. 9 hours a week

Page 84: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

We should consider that:• on average our students responding to the

CCSSE survey were enrolled in 12 credit hours• according to the most recent Faces of the Future

demographic survey, 47.5% of our students are employed part-time and 23.6% are employed full-time

Putting in context…

Page 85: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

QUESTIONS TO CONSIDER

• Does an average of 9 hours a week of preparation for class seem adequate for our students?

• What life factors other than hours of employment may be shaping how many hours our students spend in class preparation?

• What can we as an institution of higher learning do to address this situation?

• What can I do as a teacher to help influence this student behavior among the students I teach?

Page 86: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

OTHER STUDENT EFFORT ITEMS

• In the current school year, about how often have you done each of the following?

• Prepared two or more drafts of a paper or assignment before turning it in. Butler Mean 2.5

• Worked on a paper or project that required integrating ideas or information from various sources. Butler Mean 2.78

• Came to class without completing readings or assignments. Butler Mean 1.91

Page 87: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

OTHER ACADEMIC CHALLENGE ITEMS

• During the current school year, how much has your coursework at this college emphasized the following mental activities?

• Analyzing the basic elements of an idea, experience or theory (Butler Mean 2.8)

• Synthesizing and organizing ideas, information, or experiences in new ways (Butler Mean 2.69)

• Making judgments about the value or soundness of information, arguments, or methods (Butler Mean 2.54)

• Applying theories or concepts to practical problems or in new situations (Butler Mean 2.61)

• Using information you have read or heard to perform a new skill (Butler Mean 2.64)

Page 88: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

TWO ACTION QUESTIONS

• In the coming semester what will you do to:

Encourage students to spend more time in preparing for class?

• In the coming semester what will you do to:

Encourage students to engage more often in mental activities that promote higher learning?

Page 89: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Faculty Analysis of Learning Outcomes

For each major learning outcome:• Level of Student Achievement/Mastery expected by end

of course• Observable evidences of that Achievement/ Mastery• Student Effort and specific behaviors necessary for that

Achievement/Mastery• Need for improvement in Current Levels of Academic

Challenge or Student Effort

Page 90: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

Examples of ACTIONS IMPLEMENTED in SPRING 2013

• Accounting: Increase faculty emphasis on time management in supervision of students’ major project

• Marketing: Make the group marketing projects into service learning projects benefiting local organizations

• Animal Science: Implement more proactive faculty intervention with at-risk online students

• Digital Illustration: Implement more detailed formative assessment of student work during creation of projects

• Art Appreciation: Implement common essential reading assignments attached to formative assessments

• Biology: Require student to meet with instructor during office hours at least once during first six weeks of class

Page 91: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

NEXT STEPS in Fall 2013

• Analyzing data from Spring 2013 implementations

• Continuing, modifying or expanding implementations

Page 92: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013
Page 93: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Promising Practices for Student Success

Page 94: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Special-focus items: In addition to the SENSE and CCSSE core survey items, the Center has designed special-focus items that examine areas of student experience and institutional performance that are of particular interest to the field. The Center selects a special-focus topic each year and develops new item sets that enable colleges to explore more deeply certain issues that are key to improved student engagement and success. Thus, the Center is able to address issues of current importance to both colleges and their students, while also keeping the core surveys consistent. Special-focus items for the 2011, 2012, and 2013 surveys address promising practices for promoting student success and completion.

Integrating Survey Results: A Look at Promising Practices Data

Four Surveys, Four Perspectives

Page 95: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

OrientationThe ONE response that best describes my experience with orientation when I first came to this college is... (CCSSE Promising Practices, Item #2)

Source: 2013 CCSSE data

Online, prior to beginning of

classes

On-campus, prior to beginning of

classes

Course during first term

Not aware of orientation

Unable to attend

16%

40%

6%

24%

14%12%

42%

8%

20% 19%

Nebraska 2013 CCSSE respondents

Percentages may not total 100% due to rounding

n=567 n=1425 n=206 n=867 n=517

Page 96: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is happening in Nebraska in terms of Orientation?

Page 97: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

First-Year ExperienceI participated in a structured experience for new students... (Promising Practices, Item #3)

Yes in My First Term No or Not in My First Term

20%

80%

26%

75%

Nebraska 2013 CCSSE Respondents

Source: 2013 CCSSE data

n=714 n=2804

Page 98: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is happening in Nebraska in terms of First-Year Experiences?

Page 99: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Learning CommunityI enrolled in an organized learning community... (Promising Practices, Item #4)

Yes in My First Term No or Not in My First Term

13%

87%

12%

88%

Nebraska 2013 CCSSE Respondents

Source: 2013 CCSSE data

n=446 n=3306

Page 100: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is happening in Nebraska for Learning Communities?

Page 101: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Student Success CourseI enrolled in a student success course (such as a student development, extended orientation, study skills, student life skills, or college success course). (Promising Practices, Item #5)

Yes in My First Term No or Not in My First Term

14%

86%

20%

80%

Nebraska 2013 CCSSE Respondents

Source: 2013 CCSSE data

n=501 n=2999

Page 102: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What is happening in Nebraska for Student Success Courses?

Page 103: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Supplemental InstructionDuring the current academic year at this college, I participated in supplemental instruction/supplemental learning (extra class sessions with the instructor or an experienced student. (Promising Practices, Item #20)

Yes No

14%

86%

20%

80%

Nebraska 2013 CCSSE Respondents

Source: 2013 CCSSE data

n=486 n=3049

Page 104: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Do these promising practices make a difference?

Page 105: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores by Orientation

Active

and

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50.7 49.5 51.6 52.2 52.3

45.3 43.2 45.1 46.1 44.7

Orientation No Orientation

Source: 2013 CCSSE data

Page 106: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores by First-Year Experience

Active

and

Coll

abor

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Lea

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Stude

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53.149.7 51.2

54.4 55.6

47.6 46.5 48.6 48.7 47.8

FYE in First Term No FYE or Not in First Term

Source: 2013 CCSSE data

Page 107: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores by Learning Community

Active

and

Coll

abor

ative

Lea

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Stude

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Acade

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55.7 53.1 51.455.4 56.1

47.7 46.248.9 49.0 48.4

Learning Comm. First TermNo Learning Comm. or Not First Term

Source: 2013 CCSSE data

Page 108: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores by Student Success Course53.7 55.2

51.855.0

57.6

47.8 45.748.7 48.9 48.0

Success Course First Term No Success Course or Not First Term

Source: 2013 CCSSE data

Page 109: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores by Supplemental Instruction

57.7 56.7 55.459.0

55.3

47.1 45.6 47.9 48.5 48.4

Participated Supp. Inst. Never Participated Supp. Inst.Source: 2013 CCSSE data

Page 110: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Do these promising practices make more of a difference for certain students?

Page 111: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores for Enrollment Status and Orientation

Source: 2013 CCSSE data

Active

and

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55.551.5 53.8 56.1 53.553.7

49.9 52.6 51.7 49.0

Orientation Yes Orientation No

Series1

45.9 47.6 49.4 48.351.2

40.9 39.6 41.2 43.2 42.3

Part-Time

Full-Time

Page 112: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Differences in Benchmark Scores for Enrollment Status and Orientation

4.9

8.0 8.2

5.1

8.8

1.8 1.5 1.3

4.5 4.5

Difference for Part-Time Difference for Full-Time

Source: 2013 CCSSE data

Page 113: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores for Enrollment Status and FYE

Series1

46.6 45.048.2 49.5

54.3

43.2 43.9 45.2 45.3 45.8

Source: 2013 CCSSE data

59.054.1 53.9

59.0 56.853.8

50.153.4 53.5

50.6

FYE in First Term No FYE or Not in First Term

Part-Time

Full-Time

Page 114: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Differences in Benchmark Scores for Part-Time and Full-Time Students Participating in First

Year Experience

3.41.1

3.04.2

8.6

5.24.1

0.5

5.5 6.2

Part-Time Difference Full-Time Difference

Source: 2013 CCSSE data

Page 115: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores for Developmental Students and Contact

Series1

52.556.1 55.5 56.5 61.1

46.7 49.4 48.1 49.746.6

Source: 2013 CCSSE data

50.3

43.549.0

54.1 52.7

45.841.4 43.8 44.3

40.0

Contacted When Struggling Not Contacted When Struggling

Developmental

Non-Developmental

Page 116: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Differences in Benchmark Scores for Developmental Students and Contact

5.8 6.6 7.4 6.9

14.5

4.6

2.0

5.2

9.8

12.7

Developmental Difference Non-Developmental Difference

Source: 2013 CCSSE data

Page 117: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores for Gender and Learning Communities

Source: 2013 CCSSE data

Active

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52.749.8 48.1 50.2

53.746.6

41.645.6 46.3 46.4

LC in First Term No LC or Not in First Term

Females

MalesSeries1

57.3 55.9 54.259.8 58.2

48.3 49.2 51.0 50.8 49.7

Page 118: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Differences in Benchmark Scores for Male and Female Students Participating in Learning

Communities

6.18.2

2.63.9

7.39.0

6.6

3.2

9.0 8.5

Difference for Males Difference for Females

Source: 2013 CCSSE data

Page 119: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

2013 Nebraska Benchmark Scores for Generation Status and Success Course

Source: 2013 CCSSE data

56.8 54.8 54.5 56.9 58.9

48.444.2

49.3 49.3 47.6

SSC in First Term No SSC or Not in First Term

Series1

53.157.8

54.8 56.9 61.3

46.6 48.5 48.0 48.5 47.6First Generation

Not First Generation

Page 120: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

Differences in Benchmark Scores for Generation Status and Success Course

6.5

9.36.8

8.4

13.7

8.310.6

5.17.5

11.3

Difference for First Generation Difference for Non First Generation

Source: 2013 CCSSE data

Page 121: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

What Do You Find When You Look at Your P.P. Data?

On the Standard Reports page: http://www.ccsse.org/members/reports/2013/reports.cfm

CCSSE Special-Focus Items - Promising Practices

Promising Practices (Items 6-20)

Page 122: © 2011 Center for Community College Student Engagement Nebraska Community Colleges Statewide Workshop November 4, 2013

© 2011 Center for Community College Student Engagement

STEP ONE:

On the Custom Report Requests page, choose CCSSE Special-Focus Items ORPromising Practices 2013 (Items 6-20) as your instrument

For Option One, choose to make comparisons within your college

For Option Two, choose a breakout group

Repeat with a different breakout group of interest

Find your reports on the Completed Report Requests page

STEP TWO: Which students are participating in more promising practices? Is this surprising?

STEP THREE: How might you go about exploring the effect of promising/high impact practices on your campus?

 

What Else You Might Do With These Data?

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© 2011 Center for Community College Student Engagement

Q and AThanks for joining us!