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Pharmacy

Large-scale factors affecting Rx trends

© 2012 United HealthCare Services, Inc.22 Source: IMS Health, accessed 3/20/2011

Our preferred PBM partner

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How we work together

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Full spectrum of PBM services

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Decades of pharmacy benefits

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OptumRx by the numbers

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Specialization in specific markets

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National service presence

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OptumRx Corporate Headquarters

Customer Service Centers

Mail Service Operations

Client Management

Sales Support

UMR service location

UMR service location

Delighting our customers and clients

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An integrated team

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Client partnership model

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COST SAVINGS

PDL

OPEN

CLOSED

TIERED

COPAY(DIFF)

LOW

HIGH

MID

EDITS

LIGHT

TIGHT

MID

MAIL

CHOICE

NO CHOICE

CLINICAL PROGRAMS

BASIC

COMPLEX

MID PREF

MEMBER STABILITY

PDL

OPEN

CLOSED

TIERED

COPAY(DIFF)

LOW

HIGH

MID

EDITS

LIGHT

TIGHT

MID

MAIL

CHOICE

NO CHOICE

CLINICAL PROGRAMS

BASIC

COMPLEX

MID PREF

Four objectives driving clinical excellence

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Pricing flexibility

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The OptumRx advantage

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Fully Integrated prescription benefits with UMR

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Tools to boost member compliance

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OptumRx – member portal

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