© 2013 avaya inc. all rights reserved. 1. 2 avaya uc collaboration solution a complete solution for...
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© 2013 Avaya Inc. All rights reserved. 1
© 2013 Avaya Inc. All rights reserved. 2
Avaya UC Collaboration SolutionA complete solution for midsize companies
Mobility Video
Security Networking
© 2013 Avaya Inc. All rights reserved. 3
Midmarket Technology TrendsSupporting a distributed, mobile workforce
Secure BYOD
Virtualization / Infrastructure optimization
87% of business leaders believe collaboration improves productivity
40% of information workers work remotely
Employee-owned devices are standard business equipment
Limited IT staff
Minimize exposure to risk
Avoid complexity in applications, operations
Workforce IT Trends IT Support
© 2013 Avaya Inc. All rights reserved. 4
Midmarket Technology TrendsSupporting a distributed, mobile workforce
87% of business leaders believe collaboration improves productivity
Workforce
© 2013 Avaya Inc. All rights reserved. 5
Reduce facilities cost
Reduce travel cost
Reduce cost
Speed decision making
Reduce time to market
Improve productivity
Midmarket Technology TrendsA collaboration solution improves efficiency and productivity
Build relationships
Leverage social networks
Engage employees
Be more responsive
Improve satisfaction
Serve more customers
© 2013 Avaya Inc. All rights reserved. 6
40% of information workers work remotely
Make remote workers as efficient as office workers
Simple telephony won’t support collaboration
Communications must be secured
Solution must be simple, scalable, complete
Challenges
How the Workforce Works Together
© 2013 Avaya Inc. All rights reserved. 7
BYOD has become standard business practice
Distribute standard business applications
Secure a wide array of devices
Enable role, device, and location-based access
Find a simple solution to a complex problem
Challenges
How the Workforce Works Together
© 2013 Avaya Inc. All rights reserved. 88
Avaya Collaboration - Healthcare
© 2013 Avaya Inc. All rights reserved. 9
How the Workforce Works Together
PRODUCT MANAGER SALESPERSON
Smart phone secured with SBC
Salesperson uses Presence to locate Product Manager,
sends IM
Product Manager initiates voice call
from IM
iPad Authenticated by Identity Engine
Let’s Collaborate
with the vendor about the product
Need to talk to vendor about the product.
VENDOR
Outlook Integration, Free Video Client
All parties meet using Avaya Scopia
video collaborationand quickly resolve
issues
Invitations sent to all for Avaya Scopia
video collaboration session
© 2013 Avaya Inc. All rights reserved. 10
How the Workforce Works Together
Make remote workers as efficient as office workers
Simple telephony won’t support collaboration
Communications must be secured
Challenges
System finds the user
User chooses the device
Video engages users;speeds decision making
Role-based access enabled
Secure access without a VPN
Resolution
© 2013 Avaya Inc. All rights reserved. 11
IM and Presence with Avaya one-X® Mobile Preferred
Avaya Flare ® Experience conferencing using an iPad
Integration with Outlook Directory / Mail
HD video collaboration with Scopia
SIP secured by Avaya Session Border Controller
BYOD secured by Avaya Identity Engine
Resolution with Avaya Collaboration Solution
How the Workforce Works Together
© 2013 Avaya Inc. All rights reserved. 1212
Avaya Scopia Mobile
© 2013 Avaya Inc. All rights reserved. 13
40% of enterprises have virtualized more than half of their servers
Overall, use of virtualization is mixed, with deployment still a work in progress
Virtualization
Midmarket Technology TrendsVirtualization and infrastructure optimization
© 2013 Avaya Inc. All rights reserved. 14
IP Office Supports Virtualized DeploymentUnder VMware vSphere 4.x / 5.x
Leverages VMware investment
Makes collaboration more resilient and easy to manage
Consolidates voice, messaging, and mobility in a single vApp
Turnkey install with pre-configured OVA file
Lowers costs – no hardware to buy; shared licensing
Add resiliency with second physical server or virtual image
© 2013 Avaya Inc. All rights reserved. 15
IP Office 500 v2
Add a server for scale
IP Office Server Edition Primary
Add a second server for scale / resiliency
IP Office Server Edition Secondary
IP Office 500 v2
Avaya IP Office Deployment ModelsVirtualized, server, appliance or hybrid
IP Office can be deployed on an appliance, dedicated server(s), inside a virtual machine,
or any combination of these.
LAN/WAN
Retain appliance as a gateway, for legacy phone support
Virtualize primary server Virtualize secondary server
Prim
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Securing UC is DifferentAvaya Session Border Controller (SBCE)
Firewall
Layer 3 attack
IDS / IPS
Layer 4 attack
O/S attack
Application attack
SIP attacks – DDoS, spoofing
Toll fraud – call walking, stealth attacks
Media anomalies
One software product Scalable SIP/UC security Two licensable feature groups
– Standard Services: secure SIP trunking
– Advanced Services: secure remote worker without VPN, media replication and encryption
Hardware platforms for cost-effective scaling
Avaya SBCE
VoIP, Call State Aware Security
© 2013 Avaya Inc. All rights reserved. 17
Vendor Agnostic Any Network Any User Any Device
Avaya Identity Engines – BYOD SecurityAll Software / Virtual Appliance Solution
Guest Access Self-service Front Desk Audit logs
BYOD Access Device On-boarding Device Fingerprinting non-802.1x access
Wired & Wireless Unified Access Centralized Policy
© 2013 Avaya Inc. All rights reserved. 18
Avaya Identity EnginesCentralized Security and Access Control for your network
Any NetworkEthernet or Wireless
Any UserCustomer, Contractor, Employee
Any DevicePC, Tablet, Smartphone, Appliance
© 2013 Avaya Inc. All rights reserved. 1919
Adding Avaya SwitchingIt’s as simple as 1-2-3
Auto-provisioning – a single command – “Run IP Office” automates set-up, using best practices
Certified 1 min plug and play for IP phones
Mature Enterprise class functionality
Robust software with 100+ deployed enterprise features (PoE, PoE+, QoS, security, 802.1X)
True resilient stacking with ease of support and 2-4x more virtual backplane capacity
Cost-effective / energy-efficient
50% lower TCO than market leader
Up to 50% less energy
© 2013 Avaya Inc. All rights reserved. 20
Avaya UC Collaboration Solution
Broadest endpoint support
Most flexible deployments
Rich UC feature set
Unified Communications
Room, desktop, mobile
Supports 3rd party devices
Simple, affordable
Video
Protects SIP trunks
Secures remote endpoints
Active packet inspection
Security
Automated provisioning
Rich feature set
50% lower TCO
Networking