Олексій Давиденко «Як ПМу працювати з керівником з...
TRANSCRIPT
How to disagree withyour boss
Difficulties of internal communications
By Alexey DavydenkoApr 2017
Kyiv PM Day 2017
Topics
•Disagreement with your boss•Misunderstanding with top management• Ineffective communication with colleagues•Why? What to do?
Why do we have disagreements?
•Do not meet expectations•Demand impossible
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Dunning-Kruger EffectUnskilled and unaware of it: how difficulties in
recognizing one’s own incompetence lead to inflated self-assessments
Kruger, J., & Dunning, D. (1999)
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Why do we have disagreements?
•Do not meet expectations•Demand impossible•No mutual understanding
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Communication Model
Why do we have disagreements?
•Do not meet expectations•Demand impossible•No mutual understanding•Something unconstructive•How often?
Goals and motives of your boss
•How to understand?•Money•Career•Power•Recognition•Challenges
Goals and motives of your boss
•How to understand?•Money•Career•Power•Recognition•Challenges•“Asshole”
Your motivation
•Why are you here?•What do you agree to tolerate?•What are you perspectives?
What to do
•Set up rules of honest feedback•When and where to give feedback• Intent towards mutual purpose•Small wins
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Kotter’s 8 steps of change
What to do
•Set up rules of honest feedback•When and where to give feedback• Intent towards mutual purpose•Small wins•Define clear goals•Help to achieve goals
What to do
•Focus on results•Prepare lessons learns•Maximal transparency•Proactiveness
What notto do
•Be influenced by emotions•Give unreal promisses•Hide inefficiency
“Assholes”
•Who are assholes?• The person do people feel oppressed, humiliated or
otherwise worse about themselves• Person target people who are less powerful than him/her
•Minimize damage•Be in control, small wins•Be calm
Conclusion
•Communication is a key•Synchronise goals, provide transparency•Be proactive•Be in control, be calm•Do not work with “assholes”
ContactsAlexeyDavydenko
Email:[email protected]
How to disagree with your bossKyiv PMDay2017
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