© aastra – 2012 aastra mobile client january 2012 amc 1
TRANSCRIPT
© Aastra – 2012
Aastra Mobile ClientJanuary 2012
AMC
1
© Aastra – 2012
Agenda
MobilityMulti-platforms – Multi-terminalsFMCFeatures
• Telephony
• CTI• Directrory, Presence, Chat• LCR
• Management
ArchitectureDocumentationTrainingServices
© Aastra – 2012
Aastra Mobile Client
Save your costsusing Aastra
Mobile ClientsAMC/AMC+
Anytime, anywhreany device
Move freely between your
devicesMobilize your
workforces
A complete portfolio for us who live in a mobile world
© Aastra – 2012
Mobile solutions
Migration of mobility solutions to IP networks• IP DECT
>Alarming and location-based services>Integration with call manager and network management
FMC: Increased interest from operators and customers for mobile extensions
• Dual-mode Wi-Fi/cellular terminals• Seamless networking on-site/off-site• Mobile extension services
for cellular smartphone usersOne number
4Aastra Strategy & Roadmap
© Aastra – 2012
True Mobility with Natural Interaction
Mobility
Core Services
Video
Voice
Presence
MessagingIM
End Points
Business Collaboration
Choose media based on your situation…
© Aastra – 2012
FMC : Fix Mobile Convergence
April 19, 2023 Roadshow Aastra
© Aastra – 2012
Overwiew - Aastra Mobile Client
Integration of the cell phones in the corporate communication network.
Access to the communication system features (Call Server) from the cell phone
Very useful for all mobile employees(management team, sales teams, services)
Defignition: Fixe-Mobil ConvergenceDefignition: Fixe-Mobil Convergence
© Aastra – 2012
Multi-plateforms
Multi-plateform
Available on• Aastra 800• IntelliGate• MX-ONE
And in 2010 on MD-EvolutionA5000
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Aastra products integration process
Mobility, a key component of the Aastra offer
Aastra 800 : R9.0Aastra IntelliGate : I7.9
MX-One : R4.0MD Evolution : V10.2
Aastra 5000 : R5.1C/R5.2
InnovationLeveraging technological synergies
Meeting specific market needs
AastraSIP call manager
Common Fixed & MobileEnd-user solutions
Common UnifiedApplications
Open IP Communications
Unified Communications
Fixed-MobileConvergence
© Aastra – 2012
AMC – A5000 solution: summary
One Number• Several phones (fix, mobile, cellular) – one number
One Voicemail box• The one of the Entreprise • MWI on the mobile
Access A5000 features from your cell phones• Call through and Call back• Simple/complex calls• Call by name (A5000 LDAP Directory access)• Associated phones (your phones ring simultaneously)
Callback/Least Cost Routing• Telecom bill decrease
LDAP Directory access•Call by name, Caller name display
TWP supervision (CTI)
Mobility
© Aastra – 2012
Telephony Services on AMC
Out of a communication• Voice msging (Listen, configure, MWI )• Forwarding any type • Do not Disturb• Retrieve (after call parked by a fixed phone)
Call• Dial DID #• Dial local #• from call log (outgoing calls, missed calls) • From embedded directory (personal)• From the A5000 LDAP directory (corporate)
> Browse directory, Search, Call> Last name – first name, or First name – last name
Call receipt• CLID (DID or local number), • CNID (name display, resolved from the embedded directory or from A5000 LDAP directory)• Associated phones
During a call• MoH• Inquiry call• Borker call / Transfer• 3 parties conference
DO NOT DISTURB DO NOT DISTURB
© Aastra – 2012
Multi-terminals
Symbian S60 (Nokia, etc.) S60 v3, S60v5, ^3• Excepté SonyEricsson Satio and Vivas
Blackberry (RIM) 5.0, 6.0, 7.0
iPhone (Apple) iOS4, iOS5
Android (HTC, etc.) 2.1 to 2.3• Excepté
Motorola Defy, Samsung Nexus S, Samsung Galaxy SII, Huawei U8100, Sony-Ericsson X10
Windows Mobile 7 (HTC, etc.) roadmap
© Aastra – 2012
GSM
RTC/RNISRéseau GSM
Convergence Fixe Mobile
Intégration des mobiles dans le réseau de communication de l’entreprise
Les mobiles avec AMC accèdent aux fonctions du Call Server Aastra
Nicole appelle David en composant son
numéro interne 4310
12Appel entrant
Sonnerie simultanée sur le poste fixe
et sur le GSM(postes associés)
3
5…Kim, au bureau
Call Server Aastra
David répond sur son mobile, ettransfert l’appel vers…
4
© Aastra – 2012
CTI
CTI Supervision in VTI-XML• TWP • i2052 soft-phone• i2070 PO
When call is perfromed from the CTI applicationthe cell phone rings, the user has to answeron the cell phone(no automatique hands-free mode)
No CSTA or TAPI supervision on associated phones
CommandControl
CommandControl
Telephonypresence
- Free- Ringing
- Busy-DnD
Telephonypresence
- Free- Ringing
- Busy-DnD
© Aastra – 2012
AMC –Microsoft & IBM directory and presence
My Activity
Mobile IM
Calendars synchronisation
Directory searchPresence & chat
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Call Manager
Fixed phone
Softphone
IBMIBM
LDAP,XMPP, SIP Simple
AMC ControllerFMC
+ Directory access
Presence Chat (Instant Messaging)
My Presence
Corporate directory search
AMC 2.0AMC 2.0
© Aastra – 2012
Dual mode : Wi-Fi / GSM
On dual-mode cell phone
If Wi-Fi network is accessible (typically inside the entreprise sites)
Manual or Automatic handover • Wi-Fi in priority (cheaper)• Automatic handover: easier for users
Hand-over in both ways• Configuration may be tuned depending on the Wi-Fi environment
Same feature in GSM or Wi-Fi mode
Other use case: use of AMC in Wi-Fi mode only
GSMWi-F
i
LANLAN
© Aastra – 2012
How it works?
Wi-Fi mode• Internal call• External call
GSM mode• Architecture• Internal call receipt• Internal call sending• Incoming external call• Outgoing external call
© Aastra – 2012
Wi-Fi internal call
Number and name transported in the signaling
© Aastra – 2012
Wi-Fi external call
Number and name transported in the signaling
© Aastra – 2012
PSTN/ISDN
SIP trunk
Aastra 5000R5.1C or R5.2
5720 #
3167 #
Aastra Mobile Client 2.0
Aastra 5000 – AMC solution
AMC Controller 2.0• AMC Gateway• Dual mode (Cellular / Wi-Fi)• Data services (LDAP)
SIP user
5720 3167GSM
Internet
https
LDAP
© Aastra – 2012
Intternal call receipt on the cell phone
Number and name transported on the data link
© Aastra – 2012
Internal call sending from the cell phone
Local number and name resolved by the AMC Controller
© Aastra – 2012
Incoming external call
Number and name transported on the data link
© Aastra – 2012
Outgoing external call
Local number and name resolved by the AMC Controller and translated in DID or IID # by the A5000 (A5000 configuration)
© Aastra – 2012
Cell phone to Cell phone
2 simultaneous SIP trunk calls
SIP tie line interface
SIP extension interface
© Aastra – 2012
AMC Configurable Calling Methods – costs reduction
PBX
Voice
User calls as normalAMC Calls PBX & sends the phone number with DTMF (0,5 sec per digits)
AMC Mobile
Call Through (DTMF)
PBX
Voice
User calls as normalAMC sends the phone number with data https.
AMC Mobile
https Call Back
PBX calls AMC & calling party. AMC answers the call in the background.
1122
11
22
33
Voice
AMC Mobile
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Direct cellular (used for personal calls or Traveling SIM)
© Aastra – 2012
Call back
© 2009 Aastra Technologies Ltd.
HTTPSHTTPS
Johan Ext nr. 67 222
ClaesClaesExt nr. 67 111Ext nr. 67 111
Hej Johan
Hej Claes
© Aastra – 2012© 2009 Aastra Technologies Ltd.
SIM card change info over HTTPSSIM card change info over HTTPS
Johan Ext nr. 67 222
ClaesClaesExt nr. 67 111Ext nr. 67 111
Hej Johan
Hej Claes
WANWAN
Travel SIM
© Aastra – 2012
Force on net
Call to corporate cell phone: With AMC, we dial the local (internal) number of the user
If a user however dial a DID fix (unique) or DID mobile numberby default the call goes through the PSTN network
Force on NET configuration => translates DID in local # => AMCC
Table512 segments on AXSeries512 segments on A5000 Server (8000 since R5.2)
© Aastra – 2012
DTMF out of a communication
Used for features out of a communication Forwarding, Etc.
On the Data link, otherwise a specific GSM call is performed (0 sec.)
© Aastra – 2012
DTMF during a communication
For telephony feeaures accessed during a communicationMoH, inquiry call, transfer, conference, etc.
On the Data link, otherwise on the voice path (RFC2833)
© Aastra – 2012
Aastra Mobile Client (AMC) – V2.0
Licenses• 1 mobile user licence, includes
>AMC client + Directory access licenses, on cell phone>Generic IP license for the A5000
(the cell phone is seen as a third party SIP phone, by the A5000)
• Optional licenses per cell phone: Dual-mode, LCR, SIM Travel• A5000 SIP trunk licenses
>1 per simultaneous communication of the cell phones >4 SIP trunk licenses for free when the controller is ordered through eQuation
19 avril 2023 Roadshow Aastra
PSTNISDN
GSM
SIP trunk
SIP user
SIP Trunk licenses (1 per simult. com)Generic IP licenses (1 per cell phone)
© Aastra – 2012
Data link
Mandatory for• Call by name from LDAP Directory• Presence / Chat• iPhone• MWI• Remote installation or update (OTA - Over The Air)
Useful for• DTMF (otherwise, specific com – 0 sec. - for out of com features)• CallBack (otherwise, specific com – 0 sec. – to the CallBack service of the AMCC)
Type of Data link• Wi-Fi• 3G or GPRS
Type of protocols• Https• Very low volumes (a few bytes)
19 avril 2023 Roadshow Aastra
© Aastra – 2012
AMC Controller (AMCC)
AMC Controller • Mandatory for A5000 R5.1C/R5.2
AMC Controller : packaging
• Soft Only>AMCC + OS Linux image
to be installed on VMWare ESXi 4.0 or ESX 4.0+ 4 SIP trunk A5000 licenses for free, if ordered via eQuation
• Installed on a Dell R210 or R310 or R410 server >With VMWare ESXi 4.0
+ 4 SIP trunk A5000 licenses for free, if ordered via eQuation
© Aastra – 2012
Dimensioning
Number of mobiles• 500 per AXSeries gateway • 4000 per A5000 server• 1000-2000 per AMC Controller on standard
server
eQuation
© Aastra – 2012
Architecture - Resiliency
AMCC High availability (duplication) • Two AMCC servers on the same LAN• Fault detection and automatic handover• Communications are cut during the handover• Not automatic back handover to initial situation
A5000 Server/AXD duplication • transparent for AMCC (Communications are cut during the handover)
AMCC 2.0 not compatible with Dual Homing
© Aastra – 2012
Architecture – A5000 Multi-site
1 AMCC• Connected to several A5000 sites
• Each site where one or more AMC user is declared• The AMCC provisioning includes the identification of the A5000 site where
each AMC user is declared.
A priori, to add more servers for performances reasons
© Aastra – 2012
Aastra Mobile Client (AMC) – V2.0
Deployment• Client Software
>AVI Store>BB Store>Android Store>iPhone Store
• OTA (over the air) deployment (data access)>AMC license>Terminal configuration
• AMC Controller (AMCC)>AMCC software includes linux OS>Over VMWAre ESXi (free)>Soft only, or installed by Aastra on Dell Server
April 19, 2023
© Aastra – 2012
Thank you !
38Aastra Strategy & Roadmap