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Accessible Content That Looks Great Too: Best Practices for Creating User- friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at the Oasis November 18, 2015

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Page 1: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Accessible Content That Looks Great Too:

Best Practices for Creating User-friendly Presentations and Documents

Presented by Kelli Ham, MLIS

Midday at the OasisNovember 18, 2015

Page 2: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Objectives

By the end of webinar, participants will:• Understand online accessibility issues • Know about Section 508 • See best practices and creative solutions in

action • Know how to use built-in tools in Microsoft

Office products to create accessible documents

• Be equipped to create compliant and visually compelling content

Page 3: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Topics & Techniques

• Accessibility checkers (that includes you!)

• Importance of structure

• Techniques in Word and PowerPoint

• Best practices

• Alt text• Text boxes• Reading order• Grouping images• Hiding elements• Shortcuts• & much more!

Page 4: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Just so you know…

• 90 minutes will just scratch the surface

• Lots of differing opinions; the one that matters most is the user

• Multiple methods to get same result

• Resources in handout will take you further

Page 5: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

A Few Acronyms and Terms

• Organizations• WebAIM (Web Accessibility in Mind)• W3C (World Wide Web Consortium)• CIOC (U.S. Chief Information Officer Council)• NCDAE (National Center on Disability and Access

to Education )

• WAI (Web Accessibility Initiative) • WCAG (Web Content Accessibility

Guidelines)• Section 508 (law)

Page 6: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Making Content Accessible (Groan)

• It’s too hard• Takes too much time• Training is expensive or unavailable• Dozens of guidelines to sort through• It’s recommended, but not required

where you work• Accessible means boring and dull!

Page 7: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Why You Must

• Not that hard, once you know how• Lots of free resources and training materials • It’s required for federally-funded & many

other institutions• Proper techniques make content

accessible, usable, and interesting – for everyone!

• It’s the right thing to do

Page 8: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

What is Section 508?

Federally-funded organizations must comply with the law• Section 508 of the Rehabilitation Act (29

U.S.C. 794d), as amended by the Workforce Investment Act of 1998 (P.L.105-220), August 7, 1998.

http://section508.gov/content/learn/laws-and-policies

Page 9: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

In a Nutshell

When seeking information or services from a Federal department or agency, people with disabilities must have access and use of information that is comparable to that of people without disabilities.

Page 10: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Not Just Federal

Many public agencies, including libraries, may have to follow state statutes requiring accessible content.

In the United States:• 20.6 million people have a visual disability (8.8%)• 37.6 million people have a hearing disability (16%)• 35.2 million people have physical functioning difficulty (15%)

Cognitive disabilities and other types of limitations present additional concerns and challenges. Millions of people in the United States have at least one disability that will benefit from these efforts.

http://www.cdc.gov/nchs/fastats/disability.htm

Page 11: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

The Physical Library

Page 12: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

The Library’s Virtual Presence:Is it User Friendly?

Page 13: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

The Reality for Some Users

• Low vision or blindness• Hearing loss or deafness• Mobility issues• Other issues

Page 14: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

A Modern Challenge

• Recent trends in presentation design tools• Image heavy with little to no text or bullets• Animations and special effects

• Very problematic for accessibility• Depends on users’ ability to

SEE, HEAR & NAVIGATE• Screen Readers need built-in structure to

work• Can be problematic for other users too

Page 15: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Accessibility: The Concept

A few examples (there are many more!)• Images – need textual description• Video – need captioning and video description• Audio – need transcript• Text boxes – screen readers ignore completely• Hyperlinks – need to be meaningful• Color – special formatting that conveys meaning

needs an explanation

Page 16: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Accessibility = Usability?

Related concepts, but not exactly the same.

When interacting with electronic or web-based content:• Usability refers to an effective, enjoyable, and

easy-to-do user experience• Accessibility refers to an equivalent user

experience for people with disabilities

Page 17: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Consider the User Experience (Walk a Mile in Their Shoes)

Page 18: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Example – Usability Issue

Page 19: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Accessibility:Technologies + Practices

Technologies

• Screen readers• Video captions• Text-to-voice• Assistive devices• A keyboard

Practices

• Awareness• Good design practices• Administrative policies• Staff training• Commitment

Page 20: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Web Content vs. Other Content

Many elements required in webpages are also required in documents and other files.

Learn the common concepts; apply across all content

Make accessibility a natural part of the workflow

Accessibility doesn’t happen by chance – build it in to all online content

Page 21: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Some Specifics for Microsoft Word and PowerPoint

• Screen readers take advantage of order and rely on built-in structure

• Word: Use styles indicating title, headings, body

• PowerPoint: Use pre-defined layouts

Page 22: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

MS Office Accessibility Checkers

• Microsoft Office 2007 or later• Files must be created (or saved) as .docx

or .pptx to use built-in checker• Inspection Results panel lists problems and

gives suggestions for fixing• Important: the checker can find and flag

some problems; the human needs to do the rest!

Page 23: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Checking WORD Documents

• File > Info > Check for Issues > Accessibility• It looks for things like • headings that indicate structure • Alt text for images and objects• Hyperlinks• In line text and objects

Page 24: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Microsoft Word 2010 Checker

Page 25: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

MS WORD 2013 Checker

Page 26: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Errors, Warnings, and Tips

Page 27: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Required Elements: Alt Text

Page 28: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

The Art of Writing Alt Text

• Include all meaningful text in Description field• Explain meaning, not just literal description• Limit repetition (photo of x, photo of y, photo of

z)• Goal is to provide the equivalent experience• Meaningless objects can be ignored (screen

readers ignore double quotes in description field)

Page 29: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

What Is This?

Page 30: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Meaningful Hyperlinks – Many Options

Page 31: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Changing Text Display and Adding Screen Tips

Page 32: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Text to Display

Page 33: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Screen Tips

Page 34: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Table Formatting

• Note: Be sure to use “insert” function; don’t copy and paste!

Page 35: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Notes About Tables

• Accessible tables need row and column headers, no blank cells, logical order when navigating based on table content (left to right, top to bottom). In documents, use the Insert Table function rather than copying and pasting. Use Tab to check order.

• Or, consider inserting table as an image, with all of the information in the description.

Page 36: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

WebAim Guide for Word

http://webaim.org/techniques/word/

Page 37: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Techniques Unique to PowerPoint

• Start building slides using Outline view• Each slide needs a title (which can be hidden

from view if necessary)• Reading order is important for keyboard use• Avoid using text boxes – screen readers can’t

“see” the content. Use the layout and content boxes instead

Page 38: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Start in Outline View

Page 39: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Always Use Layouts

Page 40: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Resize and Reposition Content Boxes

Page 41: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

One Example

Join us for the Library Book Club! Sign up at: www.library.org/goodbooks

Page 42: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Another Example

Join us for the Library Book

Club!

Sign up at: www.library.org/goodbooks

Page 43: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Upon Inspection

• Errors are mostly missing alt text and missing titles

• Warnings – hyperlinks, duplicate titles

• Reading order – take note!

Page 44: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

• Each element needs to be in order• Using the built-in layouts and “insert”

function insures proper reading order• Copying and pasting triggers the “Check

Reading Order” tip in the Accessibility Checker

What About Reading Order?

Page 45: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Check Reading Order with the Selection and Visibility Pane

Page 46: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Reading Order Oddity:From Bottom Up

Page 47: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Content Visibility:Toggle On and Off

Page 48: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Multiple Images

Page 49: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

WebAIM Guide - PowerPoint

http://webaim.org/techniques/powerpoint/

Page 50: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Shortcuts: One-click Access to Important Tools (2010)

Add shortcuts to Quick Access toolbar: Right click in Quick Access toolbar Choose Customize Quick Access Toolbar In dropdown under “Choose Commands From”

choose “Commands Not in the Ribbon” Add Accessibility Checker, Alt Text and Selection

Pane (PowerPoint)

Page 51: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Shortcuts: Quick Access for Commands in Ribbon

(2013)

Example – Selection Pane Under home, look for Arrange. Open menu below

by clicking on down arrow Find and right-click on Selection Pane for options Choose “Add to Quick Access Toolbar”

Page 52: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Better to Create Than Remediate

• Break your old habits

• Create proper workflow

• Save time and effort

Page 53: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Since You Asked

What about workarounds? Can’t we just provide a text version as an alternative? NO• No one wants to read pages of text. • Images and other objects can convey meaning and be more

interesting for all users• Plan for equivalent experience to extent possible

It will be boring if I just use bullet points and can’t include animations or lots of images! What can I do?• Learn which techniques work for in-person sessions and use

good accessible design practices for electronic versions

Page 54: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Form and Function

We can have our cake and eat it too

• Content that is accessible

• User-friendly design• Better communication• Better experience for

all!

Page 55: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

A Drop in the Bucket

Page 56: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Any requests?

Technique Demos

Page 57: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

• Use insert tool rather than copy & paste• Images and objects need alt text (or

need to be “ignored”)• Hyperlinks need to be meaningful• Create from scratch when you can;

remediate when you must

A Few Best Practices - Recap

Page 58: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Takeways

• Just because it passes the test… • Ask for feedback from your users with

disabilities to identify problem areas• Build accessibility techniques into the

workflow• Find solutions, not workarounds• Improving accessibility improves usability

for all • It’s the right thing to do

Page 59: Accessible Content That Looks Great Too: Best Practices for Creating User-friendly Presentations and Documents Presented by Kelli Ham, MLIS Midday at

Thank You!

Kelli Ham, MLIS

NN/LM Pacific Southwest Region

UCLA Biomedical Library

[email protected]

http://nnlm.gov/psr/

1-800-338-7657

This project has been funded in whole or in part with Federal funds from the Department of Health and Human Services, National Institutes of Health, National Library of Medicine, under Contract No. HHS-N-276-2011-00009-C with the UCLA Louise M. Darling Biomedical Library.