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: Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

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Page 1: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

: Challenges and Opportunities Teaching Users to "Cite it Right"

Cecile Farnum and Dana ThomasRyerson University Library

Page 2: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Agenda

What is RefWorks? ACRL Standards Impact on library instruction Challenges and opportunities RW instruction @ Ryerson and beyond Future Directions Discussion

Page 3: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

ACRL Standards

The information literate student: 1. defines and articulates the need for

information.2. accesses needed information effectively and

efficiently.3. evaluates information and its sources

critically and incorporates selected information into his or her knowledge base and value system.

4. uses information effectively to accomplish a specific purpose.

5. understands many of the ethical, legal and socio-economic issues surrounding information and information technology

Page 4: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Components of Library Instruction

Typically involves the tried and true topics: Boolean logic Catalogue Databases Peer Review Live demo or hands-on Referral to service points

(ACRL Standards 1-3)

Page 5: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

The Forgotten Ones: What about standards 4 and 5?

Often considered to be outside of the library realm: why?

Length of library instruction Expertise? Someone else’s responsibility –

faculty writing centre, initiative of individual student

Page 6: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Academic Integrity (AI): what is it?

A set of values which promote honesty and genuine learning in education

We hear about the ‘don’ts’ of AI: cheating, plagiarism, paper mills, copy and paste culture

Intentional vs. unintentional violations of AI

Page 7: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Current Climate of AI

Prevention vs. punishment model teachable moments Turnitin.com as a teaching-learning tool –

stay tuned! Promotion of AI on campus – posters,

tutorials, websites “It takes a village” approach –

collaboration is key to building a culture of AI

Page 8: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

RefWorks: What is it?

Web-based, bibliographic citation manager

Interfacing between library catalogues and licensed databases

Users can collect and organize bibliographic citations

Create bibliographies Insert in-text citations using Word

Page 9: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

RefWorks touches on (and blurs) the lines between:

Traditional library instruction Library

Writing support – proper citation Writing Centre/Peer tutors

Academic integrity – anti-plagiarism Faculty/Writing Centre/AI Office

Software skills – Word and Write N’ Cite

Technology support

Page 10: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

So…how does this impact LI and librarian roles?

Teaching RefWorks requires knowledge of citation styles

Inclusion of paraphrasing exercises and examples in instruction

Troubleshooting with students on APA style

Faculty request instruction on proper citation style

Librarian / Writing Support?

Page 11: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

RefWorks @ Ryerson and Beyond Drop-in workshops primary mode of

RefWorks library instruction No prerequisite knowledge of citation

styles is required Most frequently offered as a single

session, or as a pair of basic and advanced sessions

Page 12: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

RefWorks Drop-in Session

The quality and accuracy of your bibliography can make or break your essay. The rule of thumb is this: If you’ve used any type of information while researching your paper (for example, books, journal articles, web sites, interviews) you MUST give credit to the author or source of that information in your bibliography. Failure to do so may be considered plagiarism – a violation of the Student Code of Academic Conduct. – that can result in failure in the course, or a Disciplinary Notice on your record. Learn how to manage your research and create excellent bibliographies using RefWorks, a powerful online tool that will help ensure that you’ve cited all your sources the right way.

Page 13: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Challenges

Skills vary among participants Database searching and navigation

skills Technical skills “I’m not very good with

computers” Citation and bibliography experience Familiarity with library resources in

general

Page 14: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Challenges (continued)

Needs and expectations vary among participants Expectation to cover citation as main

emphasis of the session Expectation that RefWorks is 100%

automatic i.e. no editing or citation knowledge required

Advanced users may be bored with portions that are review of databases and citation style rules

Page 15: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Special Challenges for the ‘Net Gen’

Comfort with technology Expectation of immediacy Evaluation of information is difficult

Distinguishing between different types of online resources

Unfamiliar with print equivalents of online resources

Attention span and multi-tasking Unfamiliar with rationale for citation

Postmodern ‘collage’ as norm Technical ease of copying content from digital

Page 16: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Challenges for the Librarian

Time is limited Difficult to know how much context

is required for any given group Difficult to “sell” RefWorks to

students who have never had to follow a citation style

Technical requirements for successful demonstrations

Product is updated

Page 17: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Missed Opportunities in Drop-in Format

“Teachable moments”: Boolean logic, database selection, citation guidance, paraphrasing exercises, evaluating information, anatomy of citations, academic integrity

Advanced features go unnoticed? Session cannot be customized to

suit participant needs

Page 18: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Steps Taken beyond Drop-in

Formation of a RefWorks teaching team ACS102 Learning and Development

Strategies RW links included in

academic integrity website Sessions for:

subject librarians & library staff faculty & research assistants

Instructional videos (Camtasia) online

Page 19: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Inspiration from other institutions

RefWorks, Writing and Word Instruction (see notes for descriptions): University of Guelph, Ontario Canada Claremont McKenna College, Claremont

CA USA Many others offering 90 minute

sessions and 2 part sessions for basic and advanced features.

Page 20: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Opportunities Identified

Partnerships: Writing centre Academic links Faculty

Additional instruction options: Advanced Sessions Citation sessions as prerequisite RefWorks for theses Virtual instruction/webcasts RefWorks options for faculty

Page 21: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Future Directions

Shared online instructional materials integrating citation, RefWorks, paraphrasing etc.

Integration of RefWorks materials within course management software

Blog/wiki format for RefWorks support to facilitate peer-to-peer knowledge sharing about RefWorks

MOST IMPORTANTLY – extend knowledge about RefWorks beyond the library to create multiple pathways into RefWorks

Page 22: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Discussion Questions

How do you approach RefWorks instruction at your institution?

What kind of feedback are you getting?

What’s working? Not working? Are you collaborating with any

groups outside library staff re: RefWorks promotion and support?

Page 23: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

References & Recommended Reading

Auer, N. J., & Krupar, E. M. Mouse click plagiarism: The role of technology in plagiarism and the librarian's role in combating it. Library Trends, 49, 415.

Bronshteyn, K., & Baladad, R. (2006). Perspectives on … librarians as writing instructors: Using paraphrasing exercises to teach beginning information literacy students. The Journal of Academic Librarianship, 32(5), 533-536.

Grimes, D. J., & Boening, C. H. (2001). Worries with the web: A look at student use of web resources. College & Research Libraries, 62(1), 11-23.

Lampert, L. D. (2004). Integrating discipline-based anti-plagiarism instruction into the information literacy curriculum. Reference Services Review, 32(4), 347-355.

Oblinger, D., & Oblinger, J. (2006). Is it age or IT: First steps toward understanding the net generation. CSLA Journal, 29(2), 8-16.

Sheridan, J. (1992). WAC and libraries: A look at the literature. Journal of Academic Librarianship, 18(2), 90-94.

Swartz, P. S., Carlisle, B. A., & Uyeki, E. C. (2007). Libraries and student affairs: Partners for student success. Reference Services Review, 35(1), 109-122.

Wood, G., & Warnken, P. (2004). MANAGING TECHNOLOGY academic original sin: Plagiarism, the internet, and librarians. Journal of Academic Librarianship, 30(3), 237-242.

Check REFSHARE SITE for updated readings and resources

Page 24: : Challenges and Opportunities Teaching Users to "Cite it Right" Cecile Farnum and Dana Thomas Ryerson University Library

Thank you!

Cecile Farnum [email protected] Thomas [email protected]