comptia.selftestengine.pk0-003.v2014-12-10.by.otis ·...

Comptia.Selftestengine.PK0-003.v2014-11-25.by.Otis.485q

Number: PK0-003Passing Score: 800Time Limit: 120 minFile Version: 14.5

http://www.gratisexam.com/

Exam Code: PK0-003

Exam Name: Comptia Project+ (2009)

Exam A

QUESTION 1Which of the following are components of a project charter? (Select THREE).

A. Communication requirementsB. Risk assessmentC. Project objectivesD. Problem statementE. Stakeholder identificationF. Work Breakdown Structure (WBS)

Correct Answer: CDESection: (none)Explanation

Explanation/Reference:

QUESTION 2Which of the following would be included in a project scope document? (Select THREE).

A. Project constraintsB. Gantt chartC. Work Breakdown Structure (WBS)D. Project roles and responsibilitiesE. Key Performance Indicators (KPIs)F. Detailed project objectives

Correct Answer: AEFSection: (none)Explanation


QUESTION 3Which of the following are common components of a project transition plan? (Select TWO).


A. Extended supportB. Work performanceC. Ownership identificationD. Risk assessmentE. Budget analysis

Correct Answer: ACSection: (none)Explanation


QUESTION 4The communication plan states the weekly project status updates will be distributed via email. Which of the following components of a communication plan ismissing?

A. FrequencyB. FormatC. Distribution listD. Method of distribution

Correct Answer: CSection: (none)Explanation


QUESTION 5

Which of the following personnel should sign the project charter?

"First Test, First Pass" - www.lead2pass.com 4CompTIA PK0-003 Exam

A. A representative from the project management officeB. The project managerC. The most senior project team memberD. An executive with the power to authorize the project

Correct Answer: DSection: (none)Explanation


QUESTION 6Which of the following would be included in the project charter? (Select TWO).

A. Project descriptionB. Risk management planC. Change management planD. Statement of Work (SOW)E. High level business case

Correct Answer: AESection: (none)Explanation


QUESTION 7An ongoing project that is currently on schedule has had the required completion date moved up by one week; however, the project scope remains the same.Which of the following would be the effect on the project?

A. Cost will decrease and time will increase.B. Cost will decrease and time will decrease.

C. Cost will increase and time will increase.D. Cost will increase and time will decrease.



QUESTION 8Which of the following describes crashing a project schedule?

A. Project activities that would normally be completed in sequence are performed concurrently.B. Additional resources are deployed.C. All float time is removed from the project schedule.D. The project manager reviews the project scope to determine unnecessary requirements.

Correct Answer: BSection: (none)Explanation


QUESTION 9Which of the following activities occur during a project kick-off meeting? (Select TWO).

A. Ensuring the project meets the organization's strategic objectivesB. Signing the project charter and statement of workC. Selecting the project manager and project sponsorD. Reviewing the project goals and objectivesE. Defining the project team roles and responsibilities


Correct Answer: DESection: (none)Explanation


QUESTION 10A project manager is performing activity sequencing with the project team. Each activity is written in a box with arrows linking the boxes according to theirdependencies. Which of the following tools is the project manager utilizing?


A. Arrow Diagramming Method (ADM)B. Precedence Diagramming Method (PDM)C. Critical Path Method (CPM)D. Critical Chain Method (CCM)



QUESTION 11A project manager is recording the probability and impact of an uncertain event. Which of the following would be the BEST document to capture this data?

A. Issues logB. Responsibility assignment matrixC. Risk registerD. Activity log



QUESTION 12During the weekly status meeting, it is determined the project will take two months longer to complete. The customer asks the project manager to modify theoriginal end date to the new project end date. Which of the following documents should be completed FIRST?

A. Project scheduleB. Project management planC. Statement of Work (SOW)D. Change request form



QUESTION 13A project manager is managing a project that is scheduled to take ten months to complete. The project is in its sixth month and $450,000 has been spent. Theproject budget is $990,000. Which of the following will the project manager use to determine the budgeted cost of work scheduled?

A. Estimate to completionB. Planned valueC. Cost performance indexD. Budget at completion



QUESTION 14A project sponsor is adamant that a complex project must be completed within 12 months. Based on lessons learned from previous projects of this type, the projectmanager believes that the


project cannot possibly finish in less than 24 months. Which of the following tools can the project manager use to show the improbability of the proposed timeline?

A. Pareto DiagramB. Decision treeC. Monte Carlo analysisD. Quantitative risk analysis



QUESTION 15Which of the following are main aspects of organizational governance? (Select TWO).

A. Project team developmentB. Implementing approved changesC. Decision oversightD. Conflict resolutionE. Standards compliance

Correct Answer: CESection: (none)Explanation


QUESTION 16Using the work breakdown structure (WBS) and knowledge of team member availability, the project manager is able to:

A. hold the project kick-off meeting.B. create the communication plan.C. create the cost management plan.

D. assign resources to scheduled tasks.



QUESTION 17A project manager needs to assign team members to begin project work. Which of the following items must the project manager have before assignments can bemade? (Select TWO).

A. Quality Management PlanB. Resource AvailabilityC. Work Breakdown Structure (WBS)D. Feasibility AnalysisE. Risk Management Plan

Correct Answer: BCSection: (none)Explanation


QUESTION 18Which of the following is the FINAL step in pre-project setup?

A. Complete the work breakdown structure (WBS).B. Sign the approval document.


C. Create the needed stakeholder forms.D. Validate the project.



QUESTION 19The project charter details which of the following?

A. The transition planB. Scope boundariesC. Key project deliverablesD. Communication plan



QUESTION 20There are three teams assigned to the same project. Two of the project teams are ahead of schedule; however, the product does not meet the needed qualitystandards. The third project team is behind schedule, but their product meets the quality standards. Which of the following should be the NEXT step for the projectmanager?

A. Inform the stakeholders that the project is behind schedule.B. Meet with the teams to clarify the schedule and the quality standards expected.C. Crash the schedule to meet the project timeline.D. Fast track the schedule to complete the project on time without impacting the quality of the product.



QUESTION 21A project manager has to complete an asset inventory project for a large corporation. Several departments have refused to allow access to the equipment tocomplete the project. The project manager should update which of the following?

A. Change control formB. Risk registerC. Work Breakdown Structure (WBS)D. Issues log



QUESTION 22A project has produced 2000 of the same deliverable. The project manager does not have time to inspect every deliverable, but would like some assurance thedeliverables are meeting the specifications. Which of the following techniques should be used?

A. Defect repair reviewB. Process analysisC. Statistical samplingD. Design of experiments




QUESTION 23The project manager will define a scale of probability from "unlikely" to "certain" in which of the following documents?

A. Risk management planB. Scope management planC. Quality management planD. Schedule management plan

Correct Answer: A

Section: (none)Explanation


QUESTION 24The project is behind schedule. A project team member has analyzed the work performance information and has not created the weekly status update becausethey are uncertain when the update should be completed. Which of the following documents should the team member consult?


A. Communication planB. Risk planC. Scope planD. Quality plan

Correct Answer: ASection: (none)Explanation


QUESTION 25All of the following are included in a project closure report EXCEPT:

A. the transition plan for the project.B. final team member's performance reviews.C. the earned value analysis.D. the post-mortem analysis.

Correct Answer: C



QUESTION 26A new project manager is beginning work on a high profile project with a budget of $3.2 million. The project manager has not spoken directly to the IT departmentregarding the necessary hardware for this project. The project manager has determined, based on past experience, that it will not be necessary to purchaseadditional servers for the project. This is an example of which of the following?

A. ConstraintsB. Standards complianceC. Acceptance criteriaD. Assumptions


Explanation/Reference:"First Test, First Pass" - www.lead2pass.com 10CompTIA PK0-003 Exam

QUESTION 27During project execution, the cost management plan would be used to:

A. ensure that resources are compensated fairly.B. schedule resources for each phase of the project.C. identify costs that were not previously identified.D. determine if variances exceed a defined threshold.



QUESTION 28The project has an AC of $5,000. Which of the following would be used to determine the budget needed to complete the project?

A. ETCB. PVC. BACD. EAC



QUESTION 29A project manager has been assigned two team members who do not get along. On past projects they have proven very difficult to work with and are often at oddswith one another. Which of the following conflict resolution techniques would be BEST to address this?

A. ForcingB. AvoidingC. ConfrontingD. Compromising



QUESTION 30After final acceptance, which of the following would the project manager use to assess the strengths and weaknesses of the project?

A. Post-project reviewB. Transition planC. Project kick-off meetingD. Quality analysis



QUESTION 31A project manager is receiving many requests for changes to a project. Which of the following did the project manager fail to complete?


A. Proper project team selectionB. Subject Matter Expert (SME) solicitationC. Milestone schedulingD. Stakeholder analysis



QUESTION 32A project manager added some experienced team members to work on certain project activities in conjunction with inexperienced team members because theproject is behind schedule. Which of the following BEST describes the technique the project manager is using?

A. Schedule optimizationB. Fast trackingC. Resource managementD. Crashing



QUESTION 33A project manager is working with a large team on an important project. Many of the team members work remotely. The project manager requires each teammember to submit weekly status reports at a certain time each week. One team member consistently submits late status reports. Which of the following should theproject manager consider FIRST?

A. Time zones for various work locationsB. Necessity of weekly status reportsC. Format of the status reportD. Past performance reviews of the team member



QUESTION 34To determine the MOST likely estimate for the length of project activities, a project manager would use which of the following?

A. PERTB. Gantt chartC. WBS DictionaryD. SPI



QUESTION 35A project manager has received a written request to make a large change to one of the project deliverables. Which of the following would be the FIRST step takenafter analyzing the impact?

A. Crash the schedule to implement the change.


B. Update the risk register with the appropriate change.C. Present the stakeholders with possible courses of action.D. Update the appropriate project plan to reflect impact.



QUESTION 36As a project nears completion, the project manager finds out that several key members of the project team have been reassigned to other projects. If the scopeand schedule of the project stay the same which of the following will change?


A. CostB. Quality metricsC. Key Performance Indicators (KPIs)D. Work performance



QUESTION 37A project manager sits down to discuss with team members the strengths and weaknesses of a project. This is BEST described as:

A. managing stakeholder expectations.B. post-project review.C. work performance review.D. human resource management.



QUESTION 38Which of the following tools is based on the 80-20 principle?

A. HistogramsB. Pareto chartC. Run chartsD. Ishikawa diagram



QUESTION 39Which of the following should the project charter include?

A. A risk registerB. A project descriptionC. A post-mortem analysisD. An issues log

Correct Answer: BSection: (none)

Explanation


QUESTION 40A project manager has noted that a vendor is providing a poor quality product. The vendor states that its products meet the quality standards outlined in the currentcontract. Which of the following documents outline the contractual requirements?

A. The statement of work (SOW)B. The milestone scheduleC. The request for proposal (RFP)D. The work breakdown structure (WBS)



QUESTION 41A project manager learns that a key staff member is making unauthorized product changes. How will this impact the project?

A. Quality standards will improveB. Scope creep will occurC. Risks will decreaseD. Acceptance testing will decrease



QUESTION 42A key stakeholder changed the specifications and the testing criteria for the product. The finished product was defective and unacceptable to the customer. A post-mortem analysis is performed to:

A. assess responsibility for the failure of the project.B. document the reasons for the failure of the project.C. accept the cost figures from the project.D. release the resources associated with the project.



QUESTION 43Which of the following is the MOST likely reason projects fail to satisfy stakeholder expectations?

A. Lack of technologyB. Lack of planningC. Lack of resourcesD. Lack of quality



QUESTION 44A project manager has noticed low attendance at weekly meetings for a new project. Which of the following can the project manager do to improve meetingattendance?


A. Cancel the meetings because of a lack of attendance.B. Address all issues as they arise during the meeting.C. Start and end the meetings on time.D. End the meetings when all topics have been discussed.



QUESTION 45An effective scope statement should answer which of the following questions?

A. What are the project deliverables?B. Who will be the team members?C. How much work is required?D. How will risks be avoided?



QUESTION 46The greatest amount of conflict occurs in which of the following team development stages?

A. StormingB. PerformingC. NormingD. Forming



QUESTION 47

Which of the following documents is used as an input to project scope development?

A. Risk registerB. Roles and responsibilities assignment matrixC. Project charterD. Work Breakdown Structure (WBS)



QUESTION 48A network diagram for a project indicates that the earliest the project team can start Activity #1 is the beginning of week eight. The earliest the project team canfinish Activity #1 is the end of week ten. The earliest the project team can finish Activity #2 is the end of week eight. Which of the following is the earliest the entireproject can be finished?

A. The end of week eighteenB. The end of week eightC. The end of week tenD. Beginning of week ten



QUESTION 49Which of the following determines the minimum and maximum acceptable values of process variation?

A. Project budgetB. Quality metricC. Control limitD. Cost baseline



QUESTION 50The project sponsor is very disappointed by the status update given to senior management. The status report contained very detailed information about specificproject tasks. Which of the following communication barriers is this an example of?

A. TechnologyB. LanguageC. CulturalD. Hierarchical



QUESTION 51Which of the following conflict resolution techniques is described as having conflicting parties each give something up and be partially satisfied so they can come toan agreement?

A. ForcingB. Compromising


C. Smoothing

D. Avoiding



QUESTION 52Which of the following conflict resolution techniques is described as having one of the conflicting parties not deal with the problem?

A. NegotiatingB. CompromiseC. SmoothingD. Avoiding



QUESTION 53Although there is a difference of opinion among several team members, the project manager's


authority is used to keep the project moving forward. Which of the following conflict resolution techniques is being used by the project manager?

A. ForcingB. AvoidingC. NegotiatingD. Confronting

Correct Answer: ASection: (none)

Explanation


QUESTION 54Why is it important to perform individual project team performance appraisals?

A. It rewards superior performance and identifies inadequate performance.B. It allows individual team members to provide project input.C. It is a conflict resolution technique used to create project team unity.D. It provides a means for the team members to compare themselves to other team members.



QUESTION 55Which of the following describes a task dependency where the predecessor task must be completed before the succeeding task can begin?

A. Start-to-StartB. Finish-to-FinishC. Start-to-FinishD. Finish-to-Start



QUESTION 56Which of the following would result from a CPI of 1.2?

A. There is positive return on the money invested.

B. The final cost for the project will be two percent higher than planned.C. The project is losing two cents for every dollar spent.D. Work has been progressing at a two percent higher than expected rate.



QUESTION 57Which of the following is a benefit of the final performance review?

A. Close out open issues.B. Clarify roles and responsibilities.C. Remove disloyal team members.D. Recognize individual performance.




QUESTION 58In which of the following organizational structures does the project manager have the MOST authority?

A. Strong matrixB. Weak matrixC. FunctionalD. Projectized



QUESTION 59Which of the following is MOST likely to be included in a communication plan?

A. Change requestB. Risk registerC. FrequencyD. Statement of Work (SOW)



QUESTION 60A project team is estimating the amount of time needed to perform an activity. They have recommended an optimistic, pessimistic, and most likely duration tocomplete the activity. Which of the following would be the BEST tool to estimate the final duration?

A. PERTB. GANTTC. GERTD. WBS



QUESTION 61A project team has estimated the amount of time needed to perform an activity. Their optimistic estimation is eleven days, their pessimistic estimation is fifty-ninedays, and their most likely estimation is seventeen days. Which of the following is the BEST calculation of the actual activity duration?

A. 17B. 23C. 29D. 35



QUESTION 62Which of the following is a benefit of performing formal project closure?

A. Collection of the historical informationB. Approval of the quality metricsC. Creation of the risk registerD. Approval of the responsibility assignment matrix



QUESTION 63Which of the following is the FIRST step of project closure?

A. Release project team.B. Close project contracts.C. Capture lessons learned.D. Obtain customer acceptance.

Correct Answer: DSection: (none)

Explanation


QUESTION 64Which of the following is the BEST tool to determine which causes have the largest impact on a process?

A. Pareto chartB. Gantt chartC. Run chartD. Ishikawa diagram



QUESTION 65Which of the following would MOST likely be used as input to the project scope statement?

A. Project acceptance criteriaB. Risk registerC. Work Breakdown Structure (WBS)D. Quality metrics



QUESTION 66A project manager has decided to increase the number of resources working on critical path activities. This is an example of:

A. rolling wave planning.

B. resource leveling.C. fast tracking.D. crashing.




QUESTION 67A change request has been approved to decrease the project schedule by thirty days without altering the scope of the project. Which of the following will MOSTlikely occur as a result?

A. The amount of resources on the project will decrease.B. The quality of the project will increase.C. The cost of the project will increase.D. The quality of the project will decrease.



QUESTION 68A project manager has identified a positive threat to the project and wants to ensure the event occurs. This is an example of which of the following risk responsestrategies?

A. ExploitB. MitigateC. EnhanceD. Share

Correct Answer: A



QUESTION 69A project manager has identified a positive threat to the project and wants to increase the impact of the event. This is an example of which of the following riskresponse strategies?

A. MitigateB. EnhanceC. ShareD. Exploit



QUESTION 70A team member notifies the project manager about a new technology that will increase the quality of a deliverable and lower the manufacturing cost. Which of thefollowing is the FIRST action the project manager should take?

A. Notify project stakeholders.B. Complete a change request form.C. Conduct an emergency status meeting.D. Purchase the new technology.



QUESTION 71A project manager has a change request from a key stakeholder. Which of the following is the FIRST action the project manager should take?

A. Analyze the impact of the request.B. Discuss the request with the project sponsor.C. Send the request to the change control board.D. Inform the project team of the possible change.



QUESTION 72Which of the following would document any extended support for the final project deliverables?


A. Procurement planB. Transition planC. Communications planD. Quality plan



QUESTION 73

Which of the following steps must be achieved to validate a project?

A. Stakeholder approvalB. Communication planC. Project charterD. Feasibility study



QUESTION 74Two SMEs disagree with the designed plan for a particular component. The project will be delayed if the plan is not approved today. The project manager demandsthe SMEs work together to incorporate their modifications by the close of business today. Which of the following resolution techniques was used?

A. NegotiatingB. ForcingC. SmoothingD. Compromise



QUESTION 75A project manager has been informed that a project deliverable must be completed by September 1st. Which of the following BEST describes this situation?

A. Project assumption"First Test, First Pass" - www.lead2pass.com 21CompTIA PK0-003 Exam

B. Project constraintC. Project riskD. Acceptance criteria



QUESTION 76Which of the following are characteristics of a project? (Select TWO).

A. TemporaryB. OngoingC. UniqueD. RepetitiousE. Contains multiple objectives



QUESTION 77Which of the following statements BEST describes the project sponsor?

A. They actively participate during the project.B. They have an active interest in the project's outcome.C. They have an impact on the process.D. They attend the weekly team meetings.



QUESTION 78When performing risk analyses, which of the following areas are the MOST closely examined? (Select TWO).

A. EnvironmentB. ScheduleC. CostD. LeadershipE. Quality



QUESTION 79During the execution stage, the project manager learns that a team member has resigned from the company. The project manager determines that there are noexisting qualified team members available to fill the vacancy. Which of the following should the project manager do FIRST?

A. Review the staffing plan.B. Outsource the position.C. Delay the scheduled delivery date.D. Remove the tasks from the WBS.




QUESTION 80A stakeholder asks a project manager to cut costs by lowering the quality of the finished product. Which of the following should the project manager do NEXT?

A. Communicate the change to the project resources.B. Ask the stakeholder to submit a change request.

C. Revise the project scope statement.D. Crash the schedule.



QUESTION 81Which of the following may have a significant adverse impact upon the successful completion of an international project? (Select THREE).

A. Time zonesB. Travel costsC. Co-location of resourcesD. The project planE. Scheduled vacationsF. Language barriers

Correct Answer: ABFSection: (none)Explanation


QUESTION 82During the initial project planning process, which of the following is MOST important to consider when completing a project for a regulated entity?

A. The influence of standards complianceB. The influence of skilled resourcesC. The influence of the task assignmentsD. The influence of project peer review regulations



QUESTION 83The stakeholders have asked for numerous changes to the project plan document. In order to effectively track all of the changes, the project manager shouldmandate:

A. using an issues log.B. a review of all documents by the change control board.C. version control.D. creating quality metrics.



QUESTION 84A stakeholder asks the project manager to finish a project early. The project manager should ask the stakeholder to FIRST:

A. speak to the other stakeholders to get their opinion.B. complete a change request form.C. speak to the project sponsor.D. consider how this might impact the quality of the product.



QUESTION 85A project manager should inform the key stakeholders of the risks involved if which of the following changes are approved for a project? (Select THREE).

A. Change managementB. QualityC. TechnologyD. ResourcesE. TimeF. Cost

Correct Answer: BEFSection: (none)Explanation


QUESTION 86In which of the following project organizations would the project management be handled by a marketing manager?

A. MatrixB. BalancedC. ProjectizedD. Functional



QUESTION 87Which of the following are inputs to a risk matrix? (Select TWO).

A. Resource to which the risk is assignedB. Contingency planC. Identifying if the risk can be assumed by another partyD. Type of riskE. Costs associated with the risk

Correct Answer: BDSection: (none)Explanation


QUESTION 88At which of the following phases would a project manager initially identify available resources required to perform tasks?


A. PlanningB. MonitoringC. InitiatingD. Execution



QUESTION 89Which of the following tools would a project manager use to show task dependencies?

A. Project planB. Pareto chartC. Gantt chartD. PERT analysis



QUESTION 90Which of the following is the BEST tool to use for estimating project costs?

A. Vendor estimatesB. Historical documentsC. Expert judgment methodD. Project team members



QUESTION 91The project stakeholders have approved a number of critical changes. Which of the following documents should be updated and/or included in the project folder foraudit purposes? (Select TWO).

A. Statement of Work (SOW)B. Project charterC. Change management formD. Status reportE. Project schedule



QUESTION 92Which of the following is the lowest level of work within a WBS?

A. Work packageB. Cost analysisC. Work activities

D. Phase"First Test, First Pass" - www.lead2pass.com 25CompTIA PK0-003 Exam



QUESTION 93Which of the following items represents potential inputs to the project charter? (Select THREE).

A. Cost Performance Index (CPI)B. Statement of Work (SOW)C. Customer contractD. Work Breakdown Structure (WBS)E. Bill of Materials (BOM)F. Stakeholder expectations

Correct Answer: BCFSection: (none)Explanation


QUESTION 94Which of the following is a function of the change control board?

A. Responsible for creating the work packages in the work breakdown structure (WBS).B. Responsible for reviewing change requests to determine if additional analysis is required.C. Responsible for updating the project sponsor on all changes that occur during the project.D. Responsible for making changes to high level projects.



QUESTION 95A quality control technician is diagramming test results on a run chart. The chart consists of twenty-five points, with twelve consecutive points below the medianline; however, the other thirteen points alternate above and below the median line. The twelve consecutive points represent which of the following?

A. The run denotes common cause variation.B. The quality process is flawed and should be completed again.C. The product does not adhere to specification.D. The run denotes special cause variation.



QUESTION 96Two staff members argue about how a work package should be completed. Which of the following techniques is recommended to facilitate a solution to satisfyeveryone's differences?


A. NegotiateB. ConfrontC. CompromiseD. Avoidance


Explanation


QUESTION 97A company complies with regulatory requirements. As part of the regulatory audit process, projects are reviewed to verify that they conform to the pre-definedcorporate methodology. Which of the following would be a helpful tool to ensure all project documentation remains consistent?

A. Work Breakdown Structure (WBS)B. Project scheduleC. Scope statementD. Quality checklist



QUESTION 98As a project is going through testing, a quality manager indicates that certain requirements cannot be met. In an attempt to keep the project on schedule,requirements are modified. This action is a type of:

A. risk assumption.B. risk avoidance.C. risk control.D. risk transfer.



QUESTION 99A new critical requirement has been identified after the project charter was approved. Which of the following is the NEXT step the project manager should take?

A. Convene another meeting with the entire group reviewing the requirements one last time and incorporating the additional requirement.B. Determine the effort of the missing requirement and incorporate it into the work plan.C. Revise the approved requirements document and forward to the project team for review.D. Generate a change request and submit it to the change control board for review.



QUESTION 100The finance manager wants to track costs for internal resources as they are used on a project. Which of the following documents will MOST likely contain thisinformation?

A. Work breakdown structureB. Organizational breakdown structureC. RACI matrixD. Resource breakdown structure



QUESTION 101"First Test, First Pass" - www.lead2pass.com 27CompTIA PK0-003 Exam

In a Gantt chart, how are milestones displayed?

A. An activity with zero day durationB. An activity with one day durationC. Activity-on-node with a finish-to-finish precedenceD. End-to-end bar graph showing the time to complete a task



QUESTION 102Key stakeholders cannot agree on the project scope. In order to reach a consensus, the project manager emphasizes their common interests and lessens theirdifferences. The project manager is using which of the following conflict resolution styles?

A. SmoothingB. ConfrontingC. ForcingD. Compromising



QUESTION 103Two team members refuse to work together and have delayed the project with their constant bickering. The project manager needs both team members tocomplete the project on time. The project manager calls a meeting and instructs the two team members to work out their differences. The project manager is usingwhich of the following conflict resolution styles?

A. CompromisingB. SmoothingC. ConfrontingD. Forcing



QUESTION 104Two team members refuse to work together and have undermined the project with their constant bickering. The project manager terminates one of the teammembers to ensure the successful completion of the project. The project manager is using which of the following styles of conflict resolution?

A. ConfrontingB. ForcingC. SmoothingD. Compromising



QUESTION 105Two team members refuse to work together and have undermined the project with their constant


bickering. The project manager needs both of them to complete the project. The team members meet and agree to work at different times. Which of the followingconflict resolution styles is being used?

A. ForcingB. SmoothingC. ConfrontingD. Compromising



QUESTION 106

Two team members have a personality conflict. The project manager determines that the project is so close to completion, no further action is required. The projectmanager is using which of the following conflict resolution styles?

A. WithdrawingB. SmoothingC. ConfrontingD. Forcing



QUESTION 107If the EV is $3,000 and the PV is $5,000, which of the following is the SV for the project?

A. $1,000B. -$2,000C. -$3,000D. $5,000



QUESTION 108A project manager notices that the scope of a project is constantly changing. Which of the following steps can the project manager take to control the scope of theproject?

A. The project manager can change the cost of the project to meet stakeholder expectations.B. The project manager can discontinue the project until the scope can be more clearly defined.C. The project manager can meet with the key stakeholders to review the scope of the project.D. The project manager can change the scope of the project to meet stakeholder expectations.



QUESTION 109A project manager notices that the scope of a project is constantly changing. The project scope should have been determined during which project phase?

A. The closing phase"First Test, First Pass" - www.lead2pass.com 29CompTIA PK0-003 Exam

B. The initiating phaseC. The planning phaseD. The execution phase



QUESTION 110A project team has been unable to complete a project because a functional manager has refused to allow access to the building to complete an asset inventory.Which of the following tools might the project manager use to document this occurrence? (Select TWO).

A. An issues logB. A work authorization system (WAS)C. A risk registerD. A responsibility assignment matrix (RAM)E. A RACI chart



QUESTION 111A project manager has requested a part from a supplier. A supplier may be able to provide the part within two days. Because there is a trade embargo, it may takesix days to receive the part. A local supplier will be able to provide the part within four days. How many days might it take to receive the part?

A. 2B. 4C. 5D. 6



QUESTION 112A key stakeholder asks the project manager to change the scope of a project four days prior to the completion of the project. Which of the following is the NEXTstep that the project manager should take to accommodate this request?

A. The project manager should ask the stakeholder to submit the request to the change control board.B. The project manager should revise the statement of work (SOW) for the key stakeholder.C. The project manager should make the requested change for the key stakeholder.D. The project manager should tell the stakeholder that it is too late in the project to accept the scope change.



QUESTION 113The stakeholders make a decision to outsource project resources to complete the project early and to reduce costs. Which of the following project constraintswould be MOST affected by this change? (Select TWO).


A. Project qualityB. Project timeC. Project budgetD. Project scopeE. Project risks



QUESTION 114While preparing closing documentation, it is BEST to identify:

A. strengths since the documentation will be entered into historical records.B. weaknesses for the team members so they will know what they did wrong.C. strengths since the customer will be in the meeting.D. the project's strengths and weaknesses equally.



QUESTION 115The BEST way to manage communication with the stakeholders on project status would be to:

A. deliver daily emails with project sheets and updates.B. have an open conference call for an afternoon once a month.C. hold a team meeting every week.D. deliver emails upon each milestone accomplishment.

Correct Answer: D



QUESTION 116When would a project manager have a closure meeting? (Select THREE).

A. Stage completionB. Task completionC. Document completionD. Project cancellationE. Project completionF. Vendor cancellation

Correct Answer: ADESection: (none)Explanation


QUESTION 117Faced with a complex project with many stages, which of the following is the BEST action for the project manager to take?

A. Employ phase closure meetings.B. Encourage vendors to work overtime.C. Request a schedule extension.D. Hire additional contractors.




QUESTION 118When are project closure procedures determined?

A. During the planning phaseB. During the monitoring/controlling phaseC. During the closure phaseD. During the execution phase



QUESTION 119Which of the following is a benefit of identifying the project's stakeholders during the stakeholder analysis?

A. The project will have increased support.B. The project cost will be decreased.C. The project will finish on schedule.D. The team members will have their roles clearly defined.



QUESTION 120During the feasibility study, it is determined there are insufficient human resources to complete a critical project. Which of the following should the project managersuggest?

A. Increase the schedule so the resources will have more time to complete the project.B. Raise the budget to hire contactors.C. Start the project immediately and expect a lower quality of outcome.D. Delay the project until more resources become available.



QUESTION 121A WBS dictionary includes which of the following items? (Select THREE).

A. Written description of activity to be performedB. Written description of the strategic objectivesC. Estimated value of each activityD. Identification of a task's dependenciesE. Estimated time to complete each activityF. Alternate tasks that could replace an activity




Before a change request is presented to the change control board, which of the following should the project manager do?

A. Suggest the board study the cost of the change.B. Evaluate the affect on all other parts of the project.C. Review the change request with the project sponsor.D. Request team member input on the value of the change.



QUESTION 123Which of the following documents should be used to present the length of identified tasks?


A. CPMB. Key event/activity listC. PERTD. Gantt



QUESTION 124Which of the following is the MOST unreliable budget method?

A. ExpertB. HistoricalC. Top-downD. Bottom-up



QUESTION 125Which of the following should a project manager do for a team member who does not speak the same language?

A. Hire a translator to assist the team member in communicating.B. Communicate with the team member using translation software.C. Send the team member to training on the desired language.D. Ask for a replacement team member that speaks the same language.



QUESTION 126A project manager has decided to reduce the impact of a possible threat. Which of the following risk response strategies BEST describes this action?

A. AvoidanceB. ExploitingC. MitigationD. Acceptance




QUESTION 127Which of the following would MOST likely be included in a project scope document?

A. WBS

B. Quality metricsC. Risk responsesD. KPIs



QUESTION 128A project manager has documented the work performance report will be emailed to each internal team member. Which of the following information is needed in thecommunications plan?

A. FormatB. PriorityC. Method of distributionD. Frequency



QUESTION 129The project manager uses historical data to determine it takes two hours to install a piece of machinery. The current project requires twenty of the same machine tobe installed. The project manager estimates it will take forty hours to install all the machines. This is an example of which of the following estimating techniques?

A. ParametricB. Bottom-upC. Rough order of magnitudeD. Top-down



QUESTION 130Which of the following documents would contain the date the ownership of a project's final deliverable would be turned over to operations?

A. Transition planB. Risk planC. Communications planD. Quality plan



QUESTION 131Which of the following would MOST likely possess the authority to approve a modification to the project?

A. Change control boardB. Key stakeholderC. Project managerD. Functional manager



QUESTION 132A quality audit would be performed during which of the following processes?

A. Quality planning

B. Quality assuranceC. Quality controlD. Pareto analysis



QUESTION 133Which of the following is a sequential visual representation of a process used to show activities and decision points?

A. Ishikawa diagramB. HistogramC. Flow chartD. Control chart



QUESTION 134A project manager has analyzed work performance information and identified alarming variances in the project deliverable. Which of the following would be theBEST response for the project manager?

A. Perform a qualitative risk assessment.B. Speak with the project sponsor about possible solutions.C. Approve a change request to correct the actions.D. Recommend corrective actions.



QUESTION 135A project manager is completing a project schedule network diagram using boxes to represent the project activities that are connected by lines to show theirdependencies. Which of the following tools is the project manager using?


A. AOAB. WBSC. ADMD. PDM



QUESTION 136Activity A is the predecessor to activity B. The project manager cannot begin work on activity B until activity A is completed. This is an example of which of thefollowing dependencies?

A. Start-to-StartB. Start-to-FinishC. Finish-to-StartD. Finish-to-Finish



QUESTION 137A key stakeholder is annoyed because they have not been informed of the project status meetings. Which of the following documents has the stakeholder been

overlooking?

A. Work performance reportB. Transition planC. Milestone reportD. Communications plan



QUESTION 138Why does the project manager determine the risk tolerance for a project?

A. It is used to determine the variance of the project deliverable from the acceptance criteria.B. It is used to determine which risks should be accepted.C. It is used to determine the impact of project risks if they occur.D. It is used to determine the probability of project risks.



QUESTION 139A project manager needs to replace someone on the project team. Which of the following is the FIRST action they should take?

A. Consult the project staffing plan.B. Notify the human resources department to open a job posting.C. Search for skilled subcontractors who could quickly fill the opening.D. Ask the project sponsor for another resource.

Correct Answer: A



QUESTION 140A conflict has developed among two project team members. The project manager reiterates the areas of agreement and avoids the areas of disagreement. Whichof the following BEST describes this conflict resolution technique?

A. SmoothingB. CompromisingC. AvoidingD. Negotiating



QUESTION 141A stakeholder informed the project manager of an unauthorized modification to the project deliverable. It appears that the modification will benefit the project andallow early completion.Which of the following should the project manager do?

A. The modification should be removed from the project until a change request is approved.B. The stakeholder should be required to review the remainder of the project to locate additional improvements.C. Even though the modification might benefit the project, the stakeholder should be removed from the remainder of the project and their manager should be

notified.D. The modification should be noted in the change log and the project should be reviewed to locate any negative impact.



QUESTION 142Which of the following is a common project selection method?

A. Work Breakdown Structure (WBS)B. Benefit measurementC. User acceptance testingD. System design specification



QUESTION 143During which of the following phases is funding FIRST approved for the project?

A. PlanningB. ExecutionC. MonitoringD. Initiation




Which of the following documents provides formal approval to start the project?

A. Resource assignment matrixB. Project charter

C. Work Breakdown Structure (WBS)D. Contract administration



QUESTION 145A team member reports that a coworker is difficult and does not follow assigned tasks. Because the project manager needs to cut project costs, the team memberwho reported the issue is terminated. Which of the following conflict resolution techniques is the project manager using?

A. AvoidanceB. ForcingC. AcceptanceD. Transference



QUESTION 146Several project tasks cannot be completed because local resources are not available. The project manager has to outsource the work to find qualified resources.Which of the following risk responses is the project manager using?

A. AcceptanceB. MitigationC. TransferenceD. Avoidance



QUESTION 147A purpose of formal project closure is to:

A. assess blame for the failure of the project.B. provide lessons learned for future projects.C. start a new project.D. outline the responsibilities of each team member.



QUESTION 148A statement of work (SOW) has been heavily revised by the stakeholders. Which of the following should be implemented to make it easier to determine how manytimes the document has been revised?

A. Version control"First Test, First Pass" - www.lead2pass.com 38CompTIA PK0-003 Exam

B. A document revision dateC. Approval signatures from each stakeholderD. A change request



QUESTION 149The quality of the finished product does not match stakeholder specifications. Which of the following steps should a project manager have taken to ensure thequality of the project deliverable?


A. The project manager should have asked for more project resources.B. The project manager should have eliminated the need for change requests.C. The project manager should have included details in the WBS dictionary.D. The project manager should have monitored the work performance.



QUESTION 150During which of the following processes in the project lifecycle is risk to the project at its HIGHEST?

A. Monitoring/ControllingB. PlanningC. InitiationD. Execution



QUESTION 151Which of the following components would be important in creating a project charter?

A. Work Breakdown Structure (WBS)B. Portfolio managerC. Communications strategyD. Business need



QUESTION 152Which of the following processes is a way to give a rating to a risk associated with a project?

A. Risk registerB. Expert judgment analysisC. Qualitative risk analysisD. Quantitative risk analysis



QUESTION 153Which of the following analyses is used to determine which risks may have the highest impact to a project?

A. Expected monetary value analysisB. Probability analysisC. Sensitivity analysisD. Decision tree analysis

Correct Answer: CSection: (none)

Explanation


QUESTION 154Which of the following human resource outputs would a project manager use to determine a team member's skills?

A. RoleB. AccountabilityC. CompetencyD. Responsibility



QUESTION 155Which of the following is the MOST important for a project manager to use when creating a diverse project team?

A. Interpersonal skillsB. Knowledge of local lawC. Pre-defined staff assignmentsD. Programming skills



QUESTION 156A project team is requesting an annual review; however, the project manager has been managing multiple large scale projects and has not been able to workclosely with the team. Which of the following is the BEST way to conduct a thorough performance review?

A. Use the 360-degree feedback principle empowering the project team to evaluate each other.B. Spend more time with the team, providing detailed information to create an evaluation.C. Review each project team member's weekly status reports to determine the level of effort put into the project.D. Review the staff management plan to determine when reviews can be conducted.



QUESTION 157Which of the following would be done LAST, at the end of an integrated change control process?


A. Verify the project quality conforms to predefined standards.B. Accept the proposed change.C. Document the completed change request.D. Update the budget and schedule.



QUESTION 158Which of the following describes a benefit of a post-project review meeting?

A. Allows project team members to share what went right on the project.B. Allows project team members to begin reviewing the next project.C. Allows project team members to point fingers at people that did not perform.D. Allows project team members to review changes on a project.

Correct Answer: A



QUESTION 159A customer is a qualified service provider for government entities. The customer is extremely clear about the importance of the finished product meetinggovernment standards. Which of the following is their MOST important requirement?

A. Delivery deadlineB. Product quantityC. Regulatory complianceD. Overall cost



QUESTION 160If the CV of a particular project is $32,000 and the EV is $104,000, which of the following is the AC of the project?

A. $136,000B. 0.31C. 3.25D. $72,000



QUESTION 161A project manager has been engaged to deliver a project in South America and does not speak Spanish. More than 50 percent of the project team will be Spanish

speaking. Which of the following would be the project manager's BEST option?

A. Insist that all communication be in English.B. Use automated translation technologies to communicate with team members in writing.C. Engage only bi-lingual team members.


D. Engage interpreters at both locations for all key team communication.



QUESTION 162A project sponsor wants to remove an individual team member from the project. The project manager has determined that the team member in question has all theskills and knowledge required to fulfill the assigned activities, and is on schedule. Which of the following actions would be the BEST course of action for the projectmanger?

A. Identify a replacement for the individual and then remove the individual from the project.B. Ignore the requests from the project sponsor as they have no bearing on the project deliverables.C. Arrange a meeting with the project sponsor to discuss the issue, and to explain the negative impact of removing the individual from the project.D. Arrange a meeting with the individual team member to explain the situation with the project sponsor and remove the individual from the project.



QUESTION 163Two consultants on a project disagree about the most appropriate solution to an issue identified during the executing phase. The project manager intervenes andmandates that they resolve their differences and present a solution to the project team before the end of the day. This type of conflict resolution is called:


A. confronting.B. forcing.C. negotiating.D. smoothing.



QUESTION 164In project management, the term `triple constraint' refers to:

A. time, cost, scope.B. project charter, project scope statement, project management plan.C. roles, responsibilities, activities.D. resources, processes, assets.



QUESTION 165At the close of a project, it is generally important to document the lessons learned because:

A. the project sponsor is usually interested in knowing what the project team has learned.B. the customer is generally interested in knowing all the costs of the project, including the portion of costs associated with resolving problems and correcting

mistakes.C. the documentation and project management processes dictate that lessons learned are documented.


D. they can be utilized on future similar projects to ensure the same problems do not arise, or can be resolved in a timely fashion.



QUESTION 166A vendor that provides critical services to the project has been acquired by a competitor. Despite assurances from the vendor, a political decision has been madeto engage a new vendor that has no association with a competitor. Which of the following is the MOST appropriate format for informing the team of the terminationof one vendor and engagement of a replacement vendor?

A. Email from the project managerB. As specified in the communication planC. Telephone conference callD. Email from the project sponsor



QUESTION 167Using the given information:

AC = $75,000BAC = $225,000ETC = $160,000

Which of the following represents the EAC of this project?

A. $65,000B. $150,000C. $235,000D. $300,000



QUESTION 168The WBS is a direct input into all of the following EXCEPT:

A. scope management plan.B. risk management plan.C. cost management plan.D. quality management plan.



QUESTION 169Which of the following conflict resolution techniques is considered to be lose/win for the parties involved?

A. Collaboration"First Test, First Pass" - www.lead2pass.com 43CompTIA PK0-003 Exam

B. AvoidanceC. AccommodationD. Compromising

Correct Answer: D



QUESTION 170When authoring a project charter, which of the following would be found in the body of the document?

A. Project title, description and resources assigned.B. Constraints, assumptions, issues and mitigation.C. Project team members and project workbook.D. Business need and project justification.



QUESTION 171When would parametric estimating be utilized?

A. When definitive information is not available to base time estimates.B. When total cost data is not available.C. When definitive unit cost information is available.D. When reserve analysis information is available.



QUESTION 172Which of the following are common activities performed during a kick-off meeting?

A. Project planning, new change requests and review of work performance indicators.B. Review of approved corrective actions and preventative actions.C. A high level review of issues.D. Review of project tasks and communication management plan.



QUESTION 173To ensure the quality of implemented project change requests, which of the following will need to occur? (Select TWO).

A. The project team is not notified of the approved change.B. Change is tracked and is either accepted or rejected by the change control board.C. Change is logged and updated in the change log document.D. Once a change is forwarded to the change control board, it will be removed from the change log.E. Once the change is submitted to the change control board, it will be approved and placed into production.



QUESTION 174A stakeholder of the project has bypassed the project manager and communicated directly with one of the team members to develop and add a change to theproject. Which of the following should the project manager do to address the issue?

A. Speak individually to the stakeholder and the team member, and remind them of the change control process.B. Have an immediate meeting with all stakeholders and team members to strongly remind them of the responsibilities of the project manager.C. Remove the team member from the project and request the stakeholder speak directly with the project manager concerning communication issues with the

project.D. Speak with both resources directly at the same time to tell them they must follow the project manager's rules.



QUESTION 175Which of the following is used in the development of a project charter?

A. Statement of Work (SOW)B. Cost Management Plan (CMP)C. Work Breakdown Structure (WBS)D. Risk matrix



QUESTION 176Two project team members are routinely in conflict. The project manager schedules a meeting between them to discuss the circumstances and to determine howbest to resolve the conflict. This is an example of which of the following conflict management strategies?

A. ForcingB. AvoidanceC. CompromisingD. Confronting



QUESTION 177In a strong matrix project organization structure, a functional business manager becomes frustrated with the project manager over the reduced availability of a keyresource, due to project requirements. Which of the following BEST describes the cause of this conflict?

A. Expert judgmentB. Competing resource demandsC. Resource-limited scheduleD. Varying work styles



QUESTION 178During execution, a project manager of a construction project requires certain project team members to work outdoors, atop tall buildings. Which of the followingwould BEST mitigate the risk of injury to those team members, without affecting the approved project schedule?

A. Ensure that project team members do not work in very windy weather.B. Ensure that project team members are furnished with slip-resistant boots.C. Ensure that project team members are trained in injury response.D. Ensure that project team members are covered by applicable insurance.



QUESTION 179`Changing the subject' is an example of which of the following conflict management strategies?


A. ConfrontationB. ForcingC. AvoidanceD. Compromising



QUESTION 180Which of the following is found in project closure documentation?

A. Updated communications planB. Quality baselineC. Responsibility assignment matrixD. Transition plan



QUESTION 181Which of the following represents the appropriate order of an effective change management process?

A. Identify change, perform impact analysis, approve or deny change, update applicable project plan components, document change.B. Identify change, document change, perform impact analysis, approve or deny change, update applicable project plan components.C. Identify change, document change, perform impact analysis, update applicable project plan components, approve or deny change.D. Identify change, document change, approve or deny change, perform impact analysis, update applicable project plan components.



QUESTION 182A project manager's experience shows that when using four laborers they can produce ten deliverables. Now the project manager uses eight laborers andproduces fifteen deliverables.This is an example of which of the following?

A. Learning curveB. Law of diminishing returnC. 80/20 ruleD. Parametric cost estimating



QUESTION 183The process of decomposing deliverables into smaller components is complete when:

A. manageable cost and duration estimates can be developed.B. project justification has been established.C. change requests have been approved.D. each work element is found in the WBS and the WBS dictionary.

Correct Answer: A



QUESTION 184A project manager has an initial problem with a remote team member's performance. Which of the following is the BEST form of communication to address thisissue?

A. Formal written communicationsB. Informal written communicationsC. Informal verbal communicationsD. Formal verbal communications



QUESTION 185Which of the following techniques graphically represents schedule activities as nodes and uses arrows to define the sequence relationship between them?

A. Activity-on-Arrow (AOA)B. Arrow Diagram Method (ADM)C. Work Breakdown Structure (WBS)D. Precedence Diagram Method (PDM)



QUESTION 186The testing of a deliverable to determine whether or not it meets previously defined acceptance criteria is an example of which of the following?

A. Quality assurance"First Test, First Pass" - www.lead2pass.com 47CompTIA PK0-003 Exam

B. Change controlC. Quality controlD. Risk matrix analysis



QUESTION 187The design of standards and specifications by which to test the functionality of a deliverable is a component of which of the following?

A. Scope controlB. Change controlC. Quality assuranceD. Risk matrix analysis



QUESTION 188Industry regulations require that an organization keep all project-related documents for no less than seven years. Which of the following should the project managerimplement to BEST address this requirement?

A. Version control policyB. Document retention policyC. Auditing policyD. Standards compliance



QUESTION 189All of the following are included in the project scope document EXCEPT the:

A. project assumptions.B. key performance indicators.C. alignment to strategic goals.D. project charter.



QUESTION 190All of the following are characteristics of a WBS EXCEPT: (Select TWO).

A. shows a graphical timeline of project activities.B. shows a hierarchal breakdown of project work.C. shows major project milestones.D. used as a tool to make project cost estimates.E. includes a dictionary as a supporting document.



QUESTION 191All of the following occur during the project closure phase EXCEPT:

A. ensure the project is aligned with organizational goals.B. ensure document retention compliance is being performed.C. release project team resources.D. close contracts and pay vendors.



QUESTION 192Which of the following would be used to ensure quality of project deliverables?

A. RFPB. Earned value analysisC. Schedule compressionD. WBS



QUESTION 193Which of the following is the MOST appropriate definition for quality assurance?

A. Quality assurance is the monitoring and analysis of a specific project and test results to evaluate whether the project and its outputs comply with relevant qualitystandards.

B. Quality assurance is the process of identifying appropriate quality standards that are pertinent to the project and determining how to complete them.C. Quality assurance is the application of planned and systematic quality actions necessary to provide confidence that the project is deploying all the correct

processes required to meet the project objectives.D. Quality assurance is the identification, via provided statistical information, of ways to eliminate causes of unsatisfactory performance, or defects within product

architecture.



QUESTION 194Which of the following is the MOST appropriate definition for quality control?

A. Quality control is the monitoring and analysis of specific project and test results to evaluate whether the project and its outputs comply with relevant qualitystandards.

B. Quality control is the process of understanding, analyzing, defining and managing customer expectations so that customer requirements are met.C. Quality control is the application of planned and systematic quality actions necessary to provide confidence that the project is deploying all the correct

processes.D. Quality control is the process of identifying appropriate quality standards that are pertinent to the project and determining how to satisfy them.



QUESTION 195Which of the following is the activity to determine the individuals that will be affected by the project?

A. Stakeholder identificationB. Project team acquisitionC. Staff management planningD. Feasibility analysis



QUESTION 196A document that formally authorizes a project and empowers the project manager to commence the organization and deployment of resources is the:

A. staff management plan.B. project plan.C. project scope statement.D. project charter.



QUESTION 197The key document that is a detailed, hierarchical decomposition of the work to be undertaken to address the objectives and meet the requirements of the project atthe lowest level, is called:

A. RACI.B. RBS.C. SOW.D. WBS.



QUESTION 198The purpose of a WBS dictionary is to provide:

A. additional details for each component of the WBS, and for each component provide a brief definition of its statement of work, outputs, actual activities andpertinent milestones.

B. a detailed glossary of terms used in the WBS.C. written authorization to sanction work on a particular work-package within the WBS, and define the methods for its implementation and the monitoring of its

performance.D. a hierarchical decomposition of the work to be undertaken to address the objectives and meet the requirements of the project at the lowest level.



QUESTION 199Details of eventual ownership, training requirements for end users, extended support and


warranty/maintenance information regarding the project deliverables are included in which of the following documents?

A. Procurement management planB. Transition planC. Staff management planD. Project scope statement



QUESTION 200A customer has stringent requirements on their vendors and service providers to ensure their environmental compliance. This is a key element of the customer'smarketing to their own customers. The customer provides a detailed list of requirements regarding the nature and source of the components that the project willuse. The project sponsor agrees to meet the requirements, which become a subsequent part of the project scope. These requirements are an example of:

A. standards compliance.B. internal process compliance.

C. ISO compliance.D. legislature compliance.



QUESTION 201Which of the following is MOST likely to approve a project charter?

A. Project managerB. Business analystC. Subject matter expert (SME)D. Project sponsor



QUESTION 202All of the following are characteristics of a project EXCEPT:

A. is managed by consensus.B. is a temporary endeavor to create a unique product or service.C. is limited by human and financial resources.D. adheres to the triple constraint.



QUESTION 203Which of the following would measure a project's validity?


A. Risk analysisB. Strategic alignment


C. Resource allocationD. Gantt chart



QUESTION 204All of the following are part of the monitoring and controlling process group EXCEPT:

A. updating the project charter.B. updating the project management plan.C. implementing change requests.D. updating the project scope.



QUESTION 205Which of the following is an activity within the initiation process group?

A. Controlling the scheduleB. Creating the WBSC. Identifying stakeholdersD. Controlling costs



QUESTION 206At the end of the kick off meeting, team members appear confused and do not understand what is expected of them. Which of the following could have beencommunicated more clearly during the meeting?

A. Project goalsB. TimelineC. Roles and responsibilitiesD. Stakeholder expectations



QUESTION 207The project sponsor approaches a member of the project team to request a scope change. The team member makes the change without consulting the projectmanager. Which of the following steps should the project manager take to avoid unauthorized scope changes in the future? (Select TWO).

A. Ask the project sponsor to email change requests to the project team.B. Submit changes to the change control board prior to implementation.

C. Tell the project sponsor that changes cannot be made to the project.D. Schedule a team meeting to set expectations.E. Terminate the team member.




QUESTION 208Several key staff members have worked overtime to complete a project. With the increased overtime, the quality of the finished product has decreased. Which ofthe following may be the reason for the loss of quality?

A. Critical path conflictsB. Resource overloadingC. Failure to set stakeholder expectationsD. Failure to monitor costs



QUESTION 209A project was on schedule when three members of the production department were reassigned to another project. Nine interns were assigned to the productiondepartment to try to complete the project on time. Although more resources were added to the project, the new interns were unable to maintain the projectschedule. Which of the following is the MOST likely reason why the project was not completed on time?

A. The project scope should have been revised to accommodate the resources.B. The project schedule was unreasonable.C. The resources were overloaded.D. The resources lacked appropriate skill sets.



QUESTION 210Which of the following techniques can a project manager use to assist with quality planning? (Select THREE).

A. Peer reviewB. Critical Chain Method (CCM)C. InspectionD. Performance Evaluation and Review Technique (PERT)E. Work Breakdown Structure (WBS)F. Benchmarking

Correct Answer: ACFSection: (none)Explanation


QUESTION 211Which of the following risk response strategies BEST describes the project manager's decision to choose a subcontractor to complete a high probability riskactivity?

A. AvoidanceB. MitigationC. TransferenceD. Acceptance




QUESTION 212Risk identification typically involves which of the following?

A. Resource loadingB. Team brainstormingC. Team kick-off meetingD. Vendor solicitation



QUESTION 213Which of the following is a type of network diagram illustrated with boxes for activities and arrows between boxes to show sequence?

A. PDMB. CDMC. ADMD. CCM



QUESTION 214A project manager reviews the effect of a submitted change request against the different sections of the project plan before presenting the request. The projectmanager performed a step from which of the following?

A. Integrated change controlB. Schedule control

C. Performance evaluationD. Quality assurance



QUESTION 215The project team is recognized for contribution efforts and is officially released from the project during which of the following stages?

A. Formal acceptanceB. Administrative closureC. Lessons learnedD. Transition plan




Reviewing the results of a control chart, the project manager finds the production samples had results inside both the upper control limit and the lower control limit.Which of the following is the BEST course of action for the project manager based on this information?

A. The project manager should identify potential new production teams to obtain different results.B. The project manager should create a report to outline the results for client review and request a more generous range between limits.C. The project manager should stop production until the processes are reviewed in full for identification of flaws.D. The project manager should continue following the existing process, including the measuring of samples for tracking.

Correct Answer: DSection: (none)

Explanation


QUESTION 217A project manager has a project with staff in four different countries. When generating the resource management plan, which of the following should be consideredFIRST?

A. Reviewing holiday and vacation schedule with all team members.B. Getting the email address of all the employees.C. Locating each employee on the map in the office.D. Understanding the international country code of all the team members.



QUESTION 218During the kick-off meeting which of the following is done?

A. The project sponsor is able to ask for additional funding from senior management.B. The project manager is able to discuss the project timeline and milestones.C. The project owner is able to determine the resources needed to complete the project.D. The stakeholders are able to discuss their concerns about the project.



QUESTION 219There is a minor conflict between several members on a project team; the issue has no significant impact on the project. Which of the following would be the BESTconflict resolution technique for the project manager to employ?

A. AvoidingB. ForcingC. CompromisingD. Confronting



QUESTION 220A customer has requested an increase in the scope of a current project, but the project schedule


remains the same. Which of the following is MOST likely impacted? (Select TWO).

A. Project qualityB. Project costC. Project baselineD. Project milestonesE. Deployment plan

Correct Answer: ABSection: (none)Explanation


QUESTION 221Which of the following would be used to allow a project team to take action to fix problems that are causing the GREATEST number of defects?

A. Flow chartingB. Statistical sampling

C. Scatter diagramD. Pareto diagram



QUESTION 222Which of the following risk response strategies involves the use of insurance, performance bonds, or warranties?

A. Risk acceptanceB. Risk mitigationC. Risk avoidanceD. Risk transfer



QUESTION 223During which of the following process groups is the availability of required resources for the project determined?

A. ExecutingB. Monitoring/ControllingC. InitiatingD. Planning



QUESTION 224Given the circumstances below, which of the following would be the BEST action for the project manager to take?One of the key stakeholders disagrees with the project.Two of the key staff members refuse to work with each other.The budget for the project has been reduced.


The scope of the project has changed.

A. The staff members who refuse to work together should be terminated so that the project can proceed on schedule.B. The project should be closed because the scope has changed.C. The project manager should work with the stakeholders to resolve the areas of disagreement.D. The project manager should fast track the schedule because the project budget was reduced.



QUESTION 225A product does not meet the customer's quality specifications. Which of the following can the project manager use to bring the product quality into alignment withthe specifications? (Select TWO).

A. Fast trackingB. Trend analysisC. Pareto chartD. High level cost estimateE. Monte Carlo



QUESTION 226A key stakeholder has informed the project manager that the project must be completed on time. The project is currently running behind schedule. The budgetprovided for the project will not allow for additional resources. In order to meet the demands of the key stakeholder, which of the following is the BEST action for theproject manager to take?

A. Crash the schedule.B. Fast track the schedule.C. Negotiate for more resources.D. Negotiate a new schedule.



QUESTION 227The key stakeholder requires the project manager to advance the completion date before funding runs out. The project manager has had problems with thisstakeholder in the past and wants to document this request. Which of the following should the project manager do? (Select TWO).

A. Complete a project change request form.B. Analyze the project impact.C. Update the project scope statement.D. Revise the scope management plan.E. Monitor the work performance.



QUESTION 228During a project status meeting a positive project risk is identified and is within the team's control.

Which of the following would be the BEST response?

A. Accept the risk.B. Transfer the risk.C. Mitigate the risk.D. Exploit the risk.



QUESTION 229The project manager has the MOST authority in which of the following organizational structures?

A. Balanced MatrixB. FunctionalC. Weak MatrixD. Strong Matrix



QUESTION 230A project sponsor has just signed a document that authorizes the project manager for an upcoming project. Which of the following elements would be included inthis document?

A. The purpose of the projectB. Quantitative analysis for all major project risksC. Team member responsibilitiesD. The technical specifications of the final deliverable

Correct Answer: A



QUESTION 231A project has just entered the execution phase. The deadline to respond to the RFP has expired. Which of the following activities describes the NEXT action totake?

A. Develop a contract for each vendor.B. Perform a make or buy analysis.C. Determine the type of contract for the project.D. Evaluate and select a seller response.



QUESTION 232A project manager has just completed the work breakdown structure (WBS) with the project team. Which of the following would be used during activitysequencing?

A. Precedence diagramming methodB. Monte Carlo analysis


C. Resource availabilityD. Resource leveling technique



QUESTION 233Fast tracking a schedule involves which of the following?

A. Adding resources to critical path activitiesB. Increasing the budget for the projectC. Allowing team members to work overtimeD. Performing critical path activities simultaneously



QUESTION 234Crashing a schedule involves which of the following?

A. Performing a re-baseline of the project scheduleB. Performing critical path activities simultaneouslyC. Adding resources to critical path activitiesD. Estimating the earned value of the project activities



QUESTION 235A project with a total budget of $100,000 is in the ninth month and has an earned value of $80,000 and actual costs of $90,000. The project's cost variance is:

A. -$5,000.B. -$10,000.C. +$10,000.D. +$170,000.



QUESTION 236During which of the following process groups is the project charter developed?

A. Pre-project setupB. Project executionC. Project planningD. Project control



QUESTION 237Which of the following describes a work breakdown structure (WBS)?


A. Determines the critical path of a project scheduleB. Identifies stakeholders and their rolesC. Is deliverable-oriented and hierarchical in natureD. Measures the quality of the project objectives



QUESTION 238During the execution phase, a customer approaches the project manager demanding a change. Which of the following are the steps the project manager shouldtake? (Select TWO).

A. Make the change.B. Notify the Executive Sponsor.C. Fill out a change request form.D. Evaluate the impact of the change.E. Deny the change.

Correct Answer: CDSection: (none)Explanation


QUESTION 239A project team member has been re-assigned to another project. Which of the following should the project manager do FIRST?

A. Notify the executive sponsor of the team member's reassignment.B. Assess the impact on the project schedule.C. Request additional funds to pay overtime to the remaining team members.D. Request additional staff to complete the work of the re-assigned team member.



QUESTION 240During execution of the project, the project sponsor informs the project manager that a requirement needs to be added to the scope statement. Which of thefollowing is the FIRST action that the project manager should take?

A. Evaluate the impact of the change on the project.B. Call the project team members together to determine how to handle the change.

C. Change the work breakdown structure (WBS) to include all the tasks involved with this change.D. Rewrite the statement of work (SOW) to include the proposed change.



QUESTION 241Which of the following are reasons why formal project closure is important? (Select THREE).

A. Releases staff from the projectB. Reassigns staff to another projectC. Releases leftover funding from the project


D. Provides historical informationE. Allows for final changes to the work breakdown structure (WBS)F. Confirms completed/non-completed objectives

Correct Answer: ADFSection: (none)Explanation


QUESTION 242Which of the following is the correct order of the project life cycle?


A. Planning, initiating, monitoring / controlling, executing, closingB. Initiating, planning, monitoring / controlling, executing, closingC. Initiating, planning, executing, monitoring / controlling, closingD. Planning, initiating, executing, monitoring / controlling, closing



QUESTION 243Various technologies exist to complete a project, but the project manager is not well versed in these technologies. Which of the following can the project managerinitiate to assist with the decision?

A. A Statement of Work (SOW)B. A project needs assessmentC. A vendor contractD. A Request for Proposal (RFP)



QUESTION 244A project manager receives an inquiry from the human resources department about the work ethic of a certain team member. Which of the following should theproject manager give to the HR department?

A. Performance reportsB. Meeting attendanceC. Key Performance Indicators (KPIs)D. Quality metrics

Correct Answer: A



QUESTION 245A new technology being implemented will result in project team member layoffs. Which of the following actions can the project manager take to address teammember concerns?

A. Cancel the project.B. Host a meeting to provide a status update.C. Outsource the project.D. Select a different technology that will not result in layoffs.




QUESTION 246A company is validating a project. The project has a high probability of success. Which of the following is the MOST important consideration before authorizing theproject?

A. The company's strategic goalsB. Training requirementsC. The project manager's experienceD. Resource availability



QUESTION 247A department has had several absences due to illness; as a result, the project team has not been meeting the set milestones. Which of the following techniqueswould assist the project manager to determine the affect on the project schedule?

A. CPIB. SVC. PVD. EV



QUESTION 248Which of the following is an advantage of a functional organization?

A. Centralization of resourcesB. Increase of the project manager's authorityC. Functional manager controls resourcesD. Decrease in overlap of projects



QUESTION 249A company has 50 percent of a project complete. The project plan states:

The project will last 10 monthsThe company will create 150 gadgets per monthThe cost to make each gadget will be $55The total budget is $9,000

Which of the following is the planned value for the project?

A. $1,500B. $4,500C. $8,250D. $9,000




QUESTION 250Which of the following is included in the project charter?

A. A work performance reportB. A cost assessmentC. A high level planD. A risk assessment



QUESTION 251Which of the following activities occur in the planning phase of a project? (Select TWO).

A. Obtain product acceptance.B. Identify the Executive Sponsor.C. Assign and explain tasks.D. Perform project kick off.E. Prepare a project charter.



QUESTION 252Transition plans include which of the following elements?

A. Work Breakdown Structure (WBS)B. Project warrantyC. Project process reportsD. Earned value calculations



QUESTION 253Which of the following tools can be used to determine if a project deliverable is out of specification?

A. PERTB. RACI chartC. Gantt chartD. Control chart



QUESTION 254

Click on the Exhibit button. Which of the following is the critical path of the network diagram?


A. Start-D-E-FinishB. Start-C-E-FinishC. Start-D-E-F-FinishD. Start-B-F-Finish



QUESTION 255During monitoring/controlling, a defect is found in the project deliverable. In which of the following processes did this occur?

A. Quality controlB. Risk assessmentC. Quality assuranceD. Stakeholder analysis



QUESTION 256A project manager needs to determine the trends a process is exhibiting over time. Which of the following tools should the project manager use?

A. HistogramB. Ishikawa diagramC. Pareto chartD. Run chart



QUESTION 257A project manager conducted a risk probability and impact assessment with the project team. In which of the following risk management processes did this occur?

A. Qualitative risk analysisB. Quantitative risk analysisC. Risk response planningD. Risk identification



QUESTION 258One of the team members assigned to a project is not performing well. The team member is new and is not experienced in the type of work involved with thisproject. Which of the following is the BEST response to this situation?

A. Ask other team members to help.B. Assign the team member to another project.C. Talk to the team member to encourage better performance.D. Arrange for training for the team member.



QUESTION 259The project manager has performed earned value management on a project and determined that the CPI is 1.2 and the SPI is .75. The project is:

A. over-budget and behind schedule.B. under-budget and behind schedule.C. over-budget and ahead of schedule.D. under-budget and ahead of schedule.



QUESTION 260A project manager should formally close out a project when:

A. key project team members are needed to work on other projects.B. a key stakeholder is satisfied with the project deliverables.C. the CPI is 1.5 at the midpoint of the project.D. the project has been terminated unexpectedly.



QUESTION 261An end user advises the project manager that they will require extensive training to learn how to use the new system that is being developed. Which of the followingshould the project manager do FIRST?

A. Create an RFP for vendors who can train the end users.B. Schedule the necessary training for the end users before the completion of the project.C. Analyze the impact of including the training in the project.D. Advise the end user that training was not included in the project charter, and another project charter will need to be created.




During the planning phase of the project, a subject matter expert (SME) estimates that one of the tasks identified for the project will take 120 hours to complete.Which of the following actions should the project manager take to make sure the work is scheduled correctly?

A. Advise the SME that the work must be completed in less than 120 hours.B. Consult with others on the team to determine their estimates for the work.C. Further decompose the work of the task to no more than 80 hours.D. Increase the estimate to ensure work is completed on time.



QUESTION 263

A project manager needs to determine how much it will cost for a third party to complete certain deliverables and the steps they will take to complete thosedeliverables. Which of the following should the project manager do to gather this information?

A. Issue a RFQB. Issue an RFPC. Create a WBSD. Develop a SOW



QUESTION 264Which of the following tools would be used to decompose a project?

A. WBSB. SOWC. PDMD. WBS Dictionary



QUESTION 265The portion of the project charter that deals with expected, but not proven, conditions in the project are the high level:

A. constraints.B. assumptions.C. risks.D. cost estimates.

Correct Answer: B



QUESTION 266The portion of the project charter that deals with project limitations is the high level:

A. milestones.B. constraints.


C. assumptions.D. risks.



QUESTION 267Final project acceptance criteria are contained in which of the following?

A. Transition planB. Project scope documentC. Project charterD. Quality plan



QUESTION 268

Paperwork related to the project is not being signed in the correct order. The BEST way to correct this problem would be to implement a procedure for managing:

A. required forms.B. document routing.C. change.D. document version control.



QUESTION 269Which of the following activities are associated with a project kick-off meeting? (Select TWO).

A. Obtaining a signature on the project charter.B. Communicating project goals and objectives.C. Communicating work package assignments.D. Creating a rough draft of the transition plan.E. Communicating stakeholder expectations.

Correct Answer: BESection: (none)Explanation


QUESTION 270When working to ensure the quality of project deliverables, which of the following steps must take place before variances can be identified? (Select TWO).

A. Generate change requests.B. Perform impact analysis.C. Analyze performance information.D. Implement change requests.E. Monitor work performance.



QUESTION 271Which of the following will reduce the impact of a project threat?

A. Risk acceptanceB. Risk enhancingC. Risk mitigationD. Risk monitoring



QUESTION 272The plan sponsor cancels a project prior to its completion. Which of the following should the project manager use to document the strengths and weaknesses ofthe project?

A. Performance reviewB. Transition planC. Summary of costsD. Lessons learned



QUESTION 273Which of the following is an indication of project closure?

A. Removal of the key stakeholderB. Reduction of resourcesC. Project cancellationD. Project rescheduling



QUESTION 274Which of the following is the purpose of a post-project review?

A. Analyzes project performanceB. Forms the control structure for the projectC. Manages stakeholder expectationsD. Identifies end products and intermediate deliverables



QUESTION 275Which of the following estimating types requires the MOST effort when creating a work breakdown structure (WBS)?

A. Expert judgmentB. Top-downC. Bottom-up


D. Rough order of magnitude



QUESTION 276During which of the following phases should project requirements be determined?

A. The initiating phaseB. The execution phaseC. The planning phaseD. The monitoring phase



QUESTION 277A project has an earned value (EV) of $5,000 and $6,000 has been spent to date. Which of the following is the cost variance and status of the project?

A. -$1,000 and under-budgetB. $1,000 and under-budgetC. -$1,000 and over-budgetD. $1,000 and over-budget



QUESTION 278A project has an earned value (EV) of $5,000 and $6,000 has been spent to date. Which of the following is the cost performance index (CPI) and the projectstatus?

A. 1.2 and over-budgetB. 0.83 and over-budgetC. 0.83 and under-budgetD. 1.2 and under-budget



QUESTION 279Two team members have been assigned to a specific project task. Neither can agree on how the task should be completed. Which of the following is the MOSTlikely cause of the problem?

A. The project manager provided an unrealistic schedule.B. The team members have a personality conflict.C. The work package was not clearly defined.D. The team members have different management styles.




Which of the following is the BEST way to manage stakeholder expectations?

A. Provide the stakeholder with a copy of the project charter.

B. Approve stakeholder requests.C. Obtain stakeholder buy-in.D. Have the stakeholders complete a change request form.



QUESTION 281In which of the following documents is the business purpose, including assumptions and constraints included?


A. Communications PlanB. Statement of Work (SOW)C. Work Breakdown Structure (WBS)D. Project Charter



QUESTION 282Design, launch, review and test are examples of which of the following work breakdown structure (WBS) schemes?

A. FunctionsB. Organizational units

C. Product componentsD. Geographical areas



QUESTION 283Which of the following would a project manager utilize to improve the quality of a work breakdown structure (WBS)? (Select THREE).

A. Make assumptions regarding uncertain project activities.B. Include project activities in chronological order.C. Involve the project sponsor in the creation of the WBS.D. Review historical information from similar projects.E. Involve the people who will be doing the work.F. Include associated risks of project activities.



QUESTION 284Which of the following risk response strategies reduces the impact of an event without changing the project's objectives?

A. Acceptance"First Test, First Pass" - www.lead2pass.com 70CompTIA PK0-003 Exam

B. AvoidanceC. MitigationD. Transfer


Explanation


QUESTION 285A Pareto chart is a special type of:

A. histogram.B. Ishikawa diagram.C. scatter diagram.D. run chart.



QUESTION 286Which of the following is the definition of decomposition?

A. Using Ishikawa diagrams to analyze quality issues and determine the root cause of the issues.B. Breaking down the project deliverables into easily manageable work packages.C. Evaluating project characteristics in a mathematical model to predict total project costs.D. Calculating the project's early start and finish dates and late start and finish dates to determine the overall project schedule.



QUESTION 287Which of the following would require that the project risk register be updated?

A. A qualitative risk analysis is performed

B. A stakeholder has concerns about material delaysC. The risk management plan is createdD. Increased costs for required materials



QUESTION 288Which of the following would be an output of a qualitative risk analysis?

A. The risk register is updated.B. The risk management plan is created.C. The risk management plan is updated.D. The risk register is created.




Which of the following are tools used in quality control? (Select TWO).

A. Gantt chartB. Ishikawa diagramC. Parametric estimatingD. Probability and impact matrixE. Pareto chart

Correct Answer: BE



QUESTION 290Which of the following documents are required to create a risk management plan? (Select TWO).

A. Work Breakdown Structure (WBS)B. Risk registerC. Project scope statementD. Statement of Work (SOW)E. Project management plan



QUESTION 291Which of the following are included in a risk register? (Select TWO).

A. Project risk responsesB. Identified risksC. Major milestonesD. Risk analysis toolsE. Risk control board members



QUESTION 292

Which of the following is a result of an approved change request?

A. Update the project charter to reflect the approved change request.B. Update the project plan to reflect the approved change request.C. Update the issues log for review during project closure.D. Ensure no further action is required by the change request board.



QUESTION 293Which of the following is a FINAL step when closing an approved change request?

A. Notify the executive steering committee of the approved changes.B. Notify the project sponsor affected by the approved change.C. Notify the project manager of the approved changes.


D. Notify all members of the project team that the changes have been approved.



QUESTION 294Which of the following is an example of withdrawal?

A. Withdrawal is considered an avoidance technique.B. Withdrawal is a way of confronting a problem to find the best solution.C. Withdrawal is considered a win-win situation.D. Withdrawal is considered a win-lose situation.



QUESTION 295How is the critical path method (CPM) determined?

A. The longest path in the network diagram and the earliest and latest date an activity can be started.B. The longest path in the network diagram and the earliest and latest date an activity can start and be completed.C. The shortest path in the network diagram and the earliest and latest date an activity can start and be completed.D. The longest path in the network diagram and the earliest and latest date an activity can be completed.



QUESTION 296Under which of the following organization structures do subject matter experts (SMEs) comprise an independent project team that reports solely to a projectmanager?

A. TraditionalB. Strong matrixC. ProjectizedD. Weak matrix



QUESTION 297

A team member reports that another team member is difficult to work with. The project manager agrees to address these concerns at a later date. This is anexample of which of the following conflict resolution methods?

A. AvoidingB. ForcingC. CompromiseD. Smoothing



QUESTION 298Which of the following risk management strategies is being applied when a project manager purchases insurance to address a perceived risk event?

A. TransferB. MitigationC. AcceptanceD. Avoidance



QUESTION 299Which of the following would a project manager implement to ensure any proposed modifications to a project's scope follow a standardized process?

A. WBS dictionaryB. PERT chartC. Change managementD. Cost control



QUESTION 300The initial project management plan is a key deliverable of which of the following process groups?

A. PlanningB. InitiatingC. MonitoringD. Executing



QUESTION 301A project manager confronts a team member about the use of personal instant messaging during working hours. This is an example of which of the followingconflict resolution techniques?

A. ForcingB. SmoothingC. CompromiseD. Avoiding



QUESTION 302

A project team member reports that another team member is always listening to their MP3 player during work time. This behavior has not affected the performanceof the member, or the project team overall. Which of the following conflict resolution techniques should the project manager use under these circumstances?


A. CompromiseB. AvoidingC. SmoothingD. Forcing



QUESTION 303When a prospective risk to the project is initially identified, it should FIRST be added to the:

A. issue log.B. work breakdown structure (WBS).C. risk matrix.D. risk register.



QUESTION 304A project manager who is responsible for a data cabling project investigates whether a municipal license or permit is required, prior to project implementation.Which of the following is the project manager concerned about?

A. Audit trailB. Standards compliance

C. Risk managementD. Internal process compliance



QUESTION 305In certain industries, laws may require that all changes to a document are tracked. Which of the following should be implemented by the project manager in thissituation?

A. Standards complianceB. Change control systemC. Version control systemD. Change management form



QUESTION 306The project manager of a wireless networking project receives a `stop work' order from the local building inspector because a roof-mount wireless antenna was notproperly grounded, creating an electrocution hazard. This could have been avoided if the project manager investigated which of the following?

A. Standards complianceB. Stakeholder approval


C. Task dependenciesD. Expert judgment


Explanation


QUESTION 307In order to prepare a project charter, which of the following items are required for the pre-project setup?

A. Assumptions, constraints, project deliverables, and all resources required for the project.B. Client name, client project manager, organization project manager, and a complete project budget.C. Direction from team members, development methodology, and staff requirements.D. Business need, assumptions, constraints, project deliverables, and staff requirements.



QUESTION 308Which of the following are components in the communications management planning process?

A. Communications planning, information distribution, performance reporting, project implementationB. Communications planning, information distribution, performance reporting, closingC. Communications planning, information distribution, performance reporting, initiatingD. Communications planning, information distribution, performance reporting, manage stakeholders



QUESTION 309Which of the following are created using information contained in the work breakdown structure (WBS)? (Select TWO).


A. Project scope statementB. Project statement of workC. Project charterD. Project activity estimatesE. Project resource estimates



QUESTION 310During activity sequencing Activity B cannot start until Activity A is completed. Which of the following dependencies does this represent?

A. Finish-to-FinishB. Start-to-StartC. Finish-to-StartD. Start-to-Finish



QUESTION 311

Which of the following would occur at a project kick-off meeting? (Select TWO).

A. Identification of the project managerB. Development of the project charterC. Creation of the work breakdown structureD. Definition of the project team roles and responsibilitiesE. Communication of stakeholder expectations



QUESTION 312At the project kick-off meeting, there is rumor that the company is about to be acquired by a competitor, and the project may be cancelled during the executionstage. Which of the following actions should the project manager take FIRST?

A. Identify a sympathetic executive in the competitor organization and send them a copy of the project plan.B. Identify the risk, prioritize it, assess its impact and then enter it on the risk register.C. Attempt to engage someone from the executive staff to alleviate fears amongst the project team.D. Dismiss the rumor as untrue and try to get the project team focused on the work at hand.



QUESTION 313A task on the critical path has been delayed. The project manager calls a project team meeting, including the project sponsor, and begins analyzing cost andschedule trade-offs in order to compress the schedule and get the project on-track. This activity is an example of:

A. crashing.B. roles and responsibilities matrix.C. fast-tracking.

D. decision tree analysis.



QUESTION 314An analysis of the cost-benefit trade-offs for a project should be included as part of the:

A. work plan.B. risk register.C. project charter.D. quality plan.



QUESTION 315Engineer A is taking excessive breaks. Engineer B reports that they constantly have to answer Engineer A's phone during these breaks. After discussion, EngineerB agrees to answer the phone


of Engineer A, and in exchange, Engineer A will cover Engineer B's phone for an additional thirty minutes during lunch. This type of conflict resolution is called:

A. confronting.B. compromising.C. avoiding.D. smoothing.

Correct Answer: B



QUESTION 316A project manager of a particular project receives formal notification that a vendor has gone out of business. New vendors with similar products at similar costshave been identified. Which of the following should the project manager do FIRST?

A. Initiate RFQs to qualified vendors, update the project management plan and communicate the issue with the project sponsor following the projectcommunications plan.

B. Undertake a make-or-buy decision analysis; communicate the issue with the project sponsor following the project communications plan.C. Call a stakeholder meeting following the project communications plan to urgently review the project schedule; update the project management plan.D. Communicate the issue with the project sponsor following the project communications plan, call a project team meeting to discuss alternatives and update the

project management plan.



QUESTION 317Three key personnel on a project resign. The project manager determines that the existing personnel do not have the skills or knowledge to cover the shortfall andwill need to recruit replacements for the team. Which of the following documents will MOST likely need to be updated?

A. Project scope, staffing management plan and cost management planB. Project charter, project schedule and cost management planC. Project scope, communications management plan and staffing management planD. Staffing management plan, risk register and project schedule



QUESTION 318Which of the following BEST describes the critical path of a project?

A. A modified version of a project schedule taking into account limited resources and external dependencies.B. The length of time between the two most critical milestones of a project.C. The shortest possible path through a project, represented by the sum of the duration of all scheduled activities, with zero float.D. A PDM network diagram illustrating, in detail, all mandatory, discretionary and external dependencies for a given project.



QUESTION 319As a project continues through a lifecycle, approved changes: (Select THREE)

A. can add costs to the overall projects.B. can be incorporated by the project manager at their discretion.C. can hold the costs of a project.D. can decrease costs of the overall project.E. need to be incorporated into the project charter.F. will reduce focus from the original scope.

Correct Answer: ACDSection: (none)Explanation


QUESTION 320Cause and effect diagrams are also referred to as:

A. run charts.B. Pareto charts.

C. histograms.D. fishbone diagrams.



QUESTION 321Which of the following terms describes a project team that is comprised of persons from different cultures?

A. HomogeneousB. HeterogeneousC. AttributionD. Ethnocentricity



QUESTION 322Customs and value systems are all examples of dealing with:

A. cultural differences.B. language barriers.C. time zone differences.D. communication differences.



QUESTION 323A WBS dictionary:

A. is a granular hierarchical breakdown of the work to be undertaken by the project team, to meet the "First Test, First Pass" - www.lead2pass.com 79CompTIA PK0-003 Examobjectives of the project.

B. provides a description of all of the components of a WBS, and a brief summary of its SOW, scope and deliverables.C. allocates the WBS components to appropriate teams or named individuals within teams.D. describes how a project will be decomposed into smaller, manageable subprojects or work packages.



QUESTION 324Information gathering resources for an initial risk assessment for a project includE. (Select THREE)

A. precedence diagramming method.B. SWOT analysis.C. brainstorming.D. crashing.E. delphi technique.F. critical chain method.

Correct Answer: BCESection: (none)Explanation


QUESTION 325During the execution phase of a large scale project, a new stakeholder is identified that has vital information that could impact the completion of the project. Whichof the following is the FIRST activity the project manager should undertake?

A. Call a meeting of the key stakeholders to introduce the new stakeholder and discuss the new input/requirements.B. Halt the project immediately; accept any changes requested by the new stakeholder once all current stakeholders have been informed.C. Discuss the new stakeholder's inputs/requirements with the project sponsor and take advice on the consequent actions.D. Request that the new stakeholder raise an urgent change request for authorization to change the scope of the project and submit it via the documented change

request procedure.



QUESTION 326All of the following are found in the project scope document EXCEPT:

A. scheduled milestones.B. defined risks.C. constraints.D. WBS.



QUESTION 327The value of the EV is $65,000, and the value of the AC is $40,000. Which of the following is the correct monetary value for the CV?


A. $25,000B. $65,000C. -$65,000D. $105,000



QUESTION 328An ongoing project has a CV of $15,000 and an EV of $45,000. Which of the following represents the project's AC?

A. .33B. 3C. $30,000D. $60,000



QUESTION 329Which of the following represents an ongoing project with a CPI equal to .9?

A. AC is $90,000; EV is $100,000B. CV is $10,000; AC is $100,000C. CV is $10,000; EV is $100,000D. EV is $90,000; AC is $100,000



QUESTION 330Which of the following conclusions can be drawn when a project has a CPI of 1.2?

A. The project is taking longer than the estimated schedule.B. The project is costing less than the estimated budget.C. The project is taking less time than the estimated schedule.D. The project is costing more than the estimated budget.



QUESTION 331Which of the following circumstances requires a project closure? (Select TWO).

A. The project deliverables are not meeting quality standards.B. The project progresses beyond the scheduled end date.C. The project is over the allotted budget.D. The project activities and deliverables are completed.E. The project has been cancelled.




QUESTION 332Which of the following project phases includes the transition plan?

A. ExecutingB. ClosingC. PlanningD. Monitoring / Controlling



QUESTION 333Which of the following would be included in the project transition plan?

A. Specifications used for quality control measurements.B. Comparison of project deliverables with organizational strategic goals.C. Maintenance responsibilities of the project deliverables.D. Analysis of the project expenditures.



QUESTION 334Which of the following would be included in a project scope document? (Select TWO).

A. Project constraintsB. WBS dictionaryC. Project assumptionsD. Project charterE. Work Breakdown Structure (WBS)



QUESTION 335Which of the following would be the BEST tool to estimate activity time durations?

A. Gantt chartB. CPMC. Estimating modelD. PERT



QUESTION 336A project manager is finding that stakeholders are not up-to-date on the project status. When determining how to correct the problem, the project manager shouldFIRST review which of the following documents?


A. Responsibility matrixB. Statement of Work (SOW)C. Issue logD. Communications plan



QUESTION 337The project manager should officially release team members:

A. when the resource manager requests return.B. during project closure process.

C. as soon as the resource's assigned tasks are complete.D. at the end of the executing phase.



QUESTION 338Midway during a project, the sponsor tells the project manager to cancel the project. The project manager should:

A. call the project manager's manager and request an immediate transfer to a new contract.B. confirm with the customer that the project should be stopped.C. send a sponsor change request to the change control board.D. begin a full contract closure process.



QUESTION 339A large increase in the price of a critical component threatens to increase the project costs significantly and the current vendor will not renegotiate. Which of thefollowing should the project manager do NEXT?

A. Provide a change order to the customer.B. Continue the project according to the schedule.C. Return to the qualified sellers list.D. Ask the project sponsor for more money.



QUESTION 340There is a high probability of a needed resource becoming unavailable. The project manager determines the impact to be low; therefore, the MOST likely responseto the identified risk is to:

A. accept it.B. avoid it.C. minimize it.D. mitigate it.




QUESTION 341It is important to check the project scope with all stakeholders because it:

A. creates a professional working environment.B. is easier to get invoices processed.C. helps the team members get along better.D. facilitates acceptance from all people affected.



QUESTION 342An organization can initiate a project charter by:

A. approving change requests.

B. defining the business requirements.C. tracking team member performance.D. identifying the risk response plans.



QUESTION 343To validate a project, it would be important to:

A. identify the key stakeholders.B. analyze the CPI.C. define the quality metrics.D. recommend corrective actions.



QUESTION 344A project scope document should include which of the following items? (Select TWO).

A. Cost controlB. Continuous service improvementsC. Key performance indicatorsD. Detailed objectivesE. Risk management plan



QUESTION 345Which of the following tools can be used to estimate the number of resources required to complete a project? (Select TWO).

A. Project management software"First Test, First Pass" - www.lead2pass.com 84CompTIA PK0-003 Exam

B. Expert judgmentC. Monte Carlo analysisD. Risk assessmentE. Quality checklist



QUESTION 346A project scope statement includes which of the following items? (Select THREE).

A. Major deliverablesB. Success criteriaC. ConstraintsD. WBSE. Scope management planF. Mandatory dependencies

Correct Answer: ABCSection: (none)Explanation


QUESTION 347Which of the following directly utilize the WBS? (Select TWO).

A. Communication planB. Monte Carlo techniqueC. Activity estimationD. Variance analysisE. Resource assignment



QUESTION 348Click on the Exhibit button. Which of the following is the duration of the path: start-A-B-E-C-end?

A. 16B. 17C. 18D. 19




QUESTION 349Which of the following BEST identifies the correct number of layers in a WBS?

A. WBS should decompose to a manageable level to use the activity.B. WBS decomposition depends on the complexity of the overall project.C. WBS should decompose until activities are broken into small, specific tasks.D. WBS decomposition has the same number of levels for all objectives.



QUESTION 350Click on the Exhibit button. Which of the following is the float of the path: start-A-D-end?

A. ZeroB. OneC. FiveD. Nineteen



QUESTION 351Click on the Exhibit button. Which of the following is the critical path if the duration of task E is modified to four days?

A. Start-A-B-E-F-endB. Start-A-D-endC. Start-A-B-C-end

D. Start-A-B-E-C-end



QUESTION 352A Pareto diagram focuses attention on which of the following?

A. Identifying the stage of failure during the processB. Predicting future problems based on historic results


C. Checking for variances in quality over timeD. Locating defects with the highest occurrence



QUESTION 353Which of the following is the BEST method to avoid staffing conflict between resource managers and project managers?

A. Allow team members to enter the project as best fits their schedule.B. Ask the project sponsor for team member assignments.C. Claim the best department resources before the project starts.D. Formally request team members early.



QUESTION 354Which of the following options is the BEST reason for a project manager to develop a version control standard?

A. To ensure the project team is looking at the same informationB. To present each date that the project information was createdC. To identify who authored the project informationD. To justify why the document was created



QUESTION 355Which of the following would be used to cover the cost of an identified risk?

A. Management reserveB. Budget baselineC. Contingency fundD. Earned value



QUESTION 356Which of the following is created as part of the closing phase?

A. Quality baselineB. Cost reviewC. Activity estimationD. Feasibility analysis




After a change control board meeting, which of the following actions should the project manager do NEXT?

A. Notify the requester of the verdict.B. Review the impact of proposed change.C. Update the project scope statement.D. Document the specific change request.



QUESTION 358Several stakeholders have asked the project manager to provide a weekly performance report. Which of the following may be the reason for the request?

A. To notify the team that the project has started.B. To provide needed criticism to poor team performers.C. To monitor change requests.D. To measure project progress.



QUESTION 359A key stakeholder sends an email to the project manager expressing dissatisfaction with the progress of the project. Which of the following would be the BEST wayfor the project manager to address the stakeholder's concerns? (Select TWO).

A. Ask the stakeholder to submit a change request.B. Send the stakeholder an email.C. Schedule a monthly conference call with the stakeholder.D. Telephone the stakeholder to address the concerns.E. Have a face-to-face meeting with the stakeholder



QUESTION 360Which of the following would be the MOST effective way for a project manager to create a budget estimate?

A. Ask a subject matter expert to provide a cost estimate.B. Ask the customers to provide a cost estimate.C. Ask a key stakeholder to provide a cost estimate.D. Ask the project sponsor to provide a cost estimate.



QUESTION 361A project manager has been asked to create an issues log. Which of the following should be included in the issues log? (Select TWO).


A. The description of the issueB. The cost of the issueC. The risk logD. The date the issue was submittedE. The work breakdown structure (WBS)

Correct Answer: ADSection: (none)Explanation


QUESTION 362In order to satisfy a difficult stakeholder, a project manager has asked the project team to include more services than were outlined in the statement of work(SOW). Which of the following will be the MOST likely impact on the outcome of the project?

A. It may decrease the scope of the project.B. It may satisfy the project sponsor.C. It may increase the cost of the project.D. It may require the use of fewer resources.



QUESTION 363The team members have notified the project manager of several risks which may have a significant impact upon the project. Which of the following should theproject manager do FIRST to address these risks?

A. Manage the risks with the lowest impact.B. Recommend the cancellation of the project.C. Ignore the risks.D. Manage the risks with the highest impact.



QUESTION 364The project is running behind schedule because one of the developers has taken an unscheduled vacation. The project manager informs the developer that anyfurther unauthorized absence will result in removal from the project. Which of the following resolution techniques was used?

A. ForcingB. NegotiatingC. AvoidingD. Confronting



QUESTION 365During the execution phase of a project, a change request has been approved to add activities to the critical path without altering the schedule. Which of thefollowing techniques will the project manager MOST likely use to deliver the project on time?


A. Bottom-up estimatingB. Rolling wave planningC. Resource levelingD. Fast tracking



QUESTION 366A customer is reporting that the projects deliverables are not meeting the acceptance criteria. Which of the following documents MOST likely needs to be updated?


A. Deliverable summaryB. Quality checklistC. Risk registerD. Resource assignment matrix



QUESTION 367During the execution of an assigned task the developer informs the project manager of a missing component. Which of the following should the project manager donext?

A. Inform the sponsor and have the developer include it in the same task.B. Document the change and determine the impact of the modification.C. Add the task to the project plan and assign the task to the developer.D. Inform the sponsor that the change is out of scope.



QUESTION 368A project manager creates a detailed list of costs for each activity involved in the project and then uses the sum of the individual activities to create the budget.Which of the following cost estimating techniques was used?

A. Bottom-upB. Expert judgmentC. ParametricD. Top-down



QUESTION 369Which of the following estimating techniques is the MOST accurate?

A. Parametric estimatingB. Top-down estimatingC. Bottom-up estimatingD. Order-of-magnitude estimating




QUESTION 370Which of the following could be identified as a main stakeholder in any project?

A. Upper managementB. Project team memberC. Project managerD. End user



QUESTION 371A team member is not happy to be assigned to a certain project manager's project. The team member has been communicating displeasure to the rest of theproject team. Which of the following is the BEST thing the project manager can do to help maintain the integrity of the project?

A. Provide training for all team members on interpersonal communication.B. Identify the team members manager and have the manager speak to the person.C. Assign the team member to a task on the project that would make the team member happy.D. Sit down with the team member privately and work out any differences.



QUESTION 372A quality assurance process should include:

A. trend analysis.B. human resource management.C. continuous service improvements.D. cost estimation.


Explanation


QUESTION 373Administrative closure of a project includes which of the following activities?

A. Close all contracts.B. Create performance reports.C. Release project team members.D. Obtain a formal sign-off from the project team.




The project manager can use the lowest level of the risk breakdown structure (RBS) to create which of the following documents?

A. Risk registerB. Risk checklistC. Probability and impact matrixD. Risk budget



QUESTION 375Which of the following are components of an internal / external communication plan? (Select Two).

A. Technology requirementsB. Communication budgetC. Distribution listD. Stakeholders listE. Communication frequency



QUESTION 376Which of the following is the definition of compromising?

A. Compromising is emphasizing a difference of opinion and not an agreement between resources.B. Compromising is ignoring the problem and letting the problem work out without assistance.C. Compromising is finding a solution that brings a level of satisfaction to both resources.D. Compromising is considered a win-win solution.



QUESTION 377Which of the following actions would require a formal project closure? (Select Two).

A. The project is delayed indefinitely because a required vendor part cannot be delivered.B. The project is producing a product that is no longer compliant with new Federal regulations.C. The project work is completed.D. The project has run out of money.E. The project sponsor has become disinterested in the project.



QUESTION 378The lessons-learned activity and formal acceptance documentation form part of which of the following process groups?

A. Closing"First Test, First Pass" - www.lead2pass.com 92CompTIA PK0-003 Exam

B. PlanningC. ExecutingD. Monitoring/Controlling



QUESTION 379Which of the following documents is used when soliciting vendors?

A. Request for Proposal (RFP)B. Work Breakdown Structure (WBS)C. Statement of Work (SOW)D. Responsibility Assignment Matrix (RAM)



QUESTION 380Which of the following components is included in a transition plan?

A. OwnershipB. Quality metricsC. Project budgetD. Quality baseline



QUESTION 381A customer requests that the products quality be reduced to control its cost. Which of the following actions should the project manager take FIRST?

A. Modify the project schedule.B. Obtain approval for the change.C. Reduce the amount of project resources to control costs.D. Modify the project budget.



QUESTION 382Which of the following components are included in a communication plan? (Select Two).

A. Statement of Work (SOW)B. Risk matrixC. FrequencyD. Work Breakdown Structure (WBS)E. Distribution list



QUESTION 383A project budget has been reduced by 10 percent, but the project has a critical deadline. Which of the following should the project manager do FIRST to completethe project on time?

A. Lower the quality standards for the finished product.B. Analyze the impact of the change.C. Eliminate 10 percent of the projects resources.D. Document the approved change request.



QUESTION 384Key resources on a project are being shared. The stakeholders are aware of the shared resources and do not expect this to impact the progress of the project. Inwhich of the following should the shared resource be documented?

A. Quality management metricsB. Work Breakdown Schedule (WBS)C. Scope statementD. Risk register



QUESTION 385Several key resources will be unavailable at the end of the project. The key stakeholders want to outsource the project to a third party. Which of the following riskresponses is described in this situation?

A. Risk avoidanceB. Risk mitigationC. Risk acceptanceD. Risk transference



QUESTION 386Several managers are sharing a project team member, which is impacting the progress of both projects. Which of the following BEST describes the situation?

A. Varying work stylesB. Schedule varianceC. Scope creepD. Competing resource demands



QUESTION 387Which of the following occurs during a project kick-off meeting? (Select Two).


A. Work performance information is established.B. Risk analysis is performed.C. Quality metrics are defined.D. Project goals are communicated.E. Roles and responsibilities of the project team are identified.



QUESTION 388A project manager has failed to obtain the necessary permits from the local building commission. The project has been stopped because of a failure to understandthe importance of:

A. internal process compliance.B. risk avoidance.C. standards compliance.D. audit trail compliance.



QUESTION 389Which of the following should be created in the project closing documentation? (Select Two).

A. Closure report summarizing costsB. Responsibility assessment matrixC. Lessons learnedD. Project timelineE. Statement of Work (SOW)



QUESTION 390A project can be defined as which of the following?

A. A high level cost estimateB. An ongoing work assignmentC. A temporary endeavor with unlimited time or cost for completionD. A temporary endeavor limited by time or cost



QUESTION 391Which of the following elements would be needed to prepare an effective project scope document?

A. An approved project milestone scheduleB. An approved risk assessment documentC. An approved project charter


D. A responsibility assignment matrix



QUESTION 392In which of the following organization types is it LEAST likely that a conflict regarding competing demands for resources would take place?

A. FunctionalB. Weak MatrixC. Balanced MatrixD. Projectized



QUESTION 393Which of the following elements does a project charter contain?

A. A project scope statementB. A change management templateC. A completed request for proposal (RFP)D. A complete list of the key performance indicators (KPIs)



QUESTION 394Which of the following describes the point in time when resources can be assigned to scheduled tasks?

A. When the project statement of work (SOW) has been createdB. When the project deliverables have been definedC. When the work breakdown structure (WBS) is decomposed into work packagesD. When the project WBS dictionary has been created



QUESTION 395During which of the following process groups is the preliminary project risk assessment performed?

A. Monitoring/ControllingB. PlanningC. InitiatingD. Executing



QUESTION 396Which of the following is a use for a Pareto diagram?

A. In procurement management to evaluate vendor proposals.B. In cost management to determine actual versus expected project costs.C. In quality management to identify and prioritize problem areas.D. In risk management to assess potential project risk occurrences.



QUESTION 397

Which of the following quality control tools illustrates the various factors that may be linked to potential problems or effects?

A. Ishikawa diagramB. HistogramC. Run chartD. Scatter diagram



QUESTION 398Which of the following risk response strategies involves shifting the negative impact of a threat, along with ownership of the response, to a third party?

A. Risk transferB. Risk avoidanceC. Risk sharingD. Risk mitigation



QUESTION 399Which of the following would be a direct output of the initiating process group? (Select Two).

A. Project charterB. Project management planC. Statement of Work (SOW)D. Work Breakdown Structure (WBS)E. Preliminary scope statement



QUESTION 400Which of the following cost estimating techniques uses previous, similar projects as a basis of estimating costs for the current project?

A. Top-down estimating"First Test, First Pass" - www.lead2pass.com 97CompTIA PK0-003 Exam

B. Parametric estimatingC. Bottom-up estimatingD. Analogous estimating



QUESTION 401Which of the following tools are used for quality planning? (Select Two).

A. Cost / Benefit analysisB. Network diagramC. BenchmarkingD. Critical Path Method (CPM)E. Parametric estimating



QUESTION 402Which of the following conflict resolution techniques is used to get people to face their conflicts directly and work through the issues?

A. ConfrontingB. ForcingC. CompromisingD. Smoothing



QUESTION 403In which of the following organization types would a project manager have the MOST authority?

A. ProjectizedB. Balanced MatrixC. Weak MatrixD. Functional



QUESTION 404Which of the following shows the number of communication channels for a team with twelve stakeholders?

A. 56B. 66C. 72D. 132

E. Determine vendor resource availability.F. Hold a bidders conference.


G. Negotiate the contract.H. a list of qualified sellers.



QUESTION 405The schedule estimates for a particular work package that is underway were not properly considered and the timescales are too tight. Which of the followingmethods should the project manager select to investigate?

A. PDMB. SPI and SVC. CPMD. Issues log



QUESTION 406A team member on a project uncovers a minor risk with the quality of a purchased component. The team uses their combined expert judgment to determine thatthe risk to the deliverable is very low. Which of the following is the MOST likely action the project manager should take?

A. Issue a change request to the change control board to select a different vendor from the qualified sellers list and request early termination of the currentvendors contract.

B. Call a project team meeting to discuss the risk and communicate the issue directly with the project sponsor.C. Contact the vendor and request a thorough review of the products architecture.D. Document the risk in the risk register, accept it and refer to the agreed vendor contracts for methods of raising the issue with the vendor.



QUESTION 407The change control board has requested that a project manager evaluate the impact of a major change request that will affect the timetable of several work-packages. Which of the following actions should the project manager undertake FIRST?

A. Create a modified version of the project schedule applying the critical path method.B. Call a project team meeting to use combined expert judgment to accept or reject the change request.C. Create a Pareto chart for the outputs from the specific work-packages identified by the change control board.D. Crash the schedule to meet the original deadlines.



QUESTION 408By completing the lessons learned during project closure, the project manager can:


A. modify the project budget.B. determine the reasons for the success or failure of a project.C. manage stakeholder expectations.D. determine the critical path of the project schedule.



QUESTION 409An important team member will not be available to complete a project. The project manager selects a new team member and trains the new team member on theproject tasks. The project manager is using which of the following risk response techniques to resolve the issue?

A. Monitor the riskB. Mitigation of the riskC. Acceptance of the riskD. Transference of the risk



QUESTION 410Which of the following shows a project that is presently over its financial budget?

A. CPI = 1.4B. CPI = 0C. CV = +$11,000D. CPI = 0.8



QUESTION 411Which of the following would a project manager do NEXT after selecting a vendor for a project?

A. Determine a list of qualified sellers.B. Determine vendor resource availability.

C. Hold a bidders conference.D. Negotiate the contract.



QUESTION 412Which of the following is the BEST report to provide to senior management?

A. Daily progress reportB. Milestone reportC. Quality auditD. Work performance report



QUESTION 413Which of the following is an appropriate risk response for diverting a portion of the project risk?

A. AvoidingB. SharingC. EnhancingD. Exploiting



QUESTION 414Who has the MOST control over project scope changes?

A. Key stakeholdersB. Project sponsorC. Project managerD. Change control board



QUESTION 415A project manager is implementing a new community park and wants to build public support. Which of the following communication mediums would BEST facilitatethe goal?

A. Send a personally signed letter to the residents.B. Hold a public ceremony at the location for the residents.C. Hold a teleconference for residents.D. Send an email to the community residents.



QUESTION 416A project manager notices that status meetings are poorly attended and that one or two team members try to dominate the meetings. Which of the following shouldthe project manager do to make the project status meetings more productive? (Select Two).

A. Include agenda items in the meeting invitation.B. Ensure that the meetings start and end on time.

C. Provide criticism to poor team performers.D. Allow the team members to set the tone of the meeting.E. Discuss issues during the meeting until they are resolved.



QUESTION 417A hurricane is forecasted near the corporations call center. The project manager has arranged for a redundant call center in another location to accept calls if thecorporate call center is unable to receive calls. Which of the following risk responses is the project manager using?


A. AvoidanceB. AcceptanceC. MitigationD. Transference



QUESTION 418An adjustment to the project has been approved and funding granted, but the project manager feels the modification is out of scope.Which of the following should the project manager do?

A. Schedule a meeting with the project sponsor to reject the adjustment.B. Refuse to make the adjustment and send a recommendation to the review board.C. Make the adjustment and wait for another review.D. Make the adjustment but document the concern.



QUESTION 419The project team has completed phase testing. After testing, a subject matter expert (SME) notices that a component was skipped.Which of the following should the project manager do?

A. Proceed with the release and document the adjustment in the change log.B. Proceed with the release and tell the SME the component will be added in a special release.C. Delay the release until the component is tested.D. Schedule a meeting with the stakeholders to review the impact.



QUESTION 420Who should conduct lessons learned when an outside vendor is used?

A. The project coordinator because they are responsible for the project and vendor.B. The resource manager because they are responsible for the vendors actions.C. The program manger because they control the project budget.D. The project manager because they are responsible for the entire project.



QUESTION 421

A project manager is using a vendor with a fixed bid contract. The vendor would like to help out with other parts of the project.Which of the following should the project manager do NEXT?

A. Review the vendors SOW and determine if the additional work items can be included.B. Allow the vendor to accept the additional work on a time and material (T&M) basis.


C. Allow the vendor to accept the additional work, but honor the fixed bid price.D. Explain to the vendor that the work is already assigned to the vendor with the lowest cost.



QUESTION 422Which of the following is the BEST reason to review the historical information from a similar project?

A. To get a good idea of the writing style of the project manager.B. To get an understanding of the number of managers within the organization.C. To get an understanding of the resources needed to complete the project.D. To get an understanding of the document approval process.



QUESTION 423A project manager must initially address a performance issue with a project team member. Which of the following communication methods is BEST to use?

A. Formal written communicationB. Informal verbal communicationC. Informal written communicationD. Formal verbal communication



QUESTION 424The initiation process concludes with the creation of which of the following?

A. Contingency reserveB. Project charterC. Project scheduleD. Project scope statement



QUESTION 425A project manager is completing a project schedule network diagram using dummy activities to show all logical relationships. Which of the following tools is theproject manager using?

A. ADMB. WBSC. AOND. PDM



QUESTION 426Which of the following documents would a project manager review to determine all the identified risks on a project?

A. Risk matrixB. Risk registerC. Risk responseD. Risk baseline



QUESTION 427The initial quality measurements used to determine if a variance has occurred is known as the:

A. Quality checklist.B. Baseline.C. Quality metricsD. Control limit.



QUESTION 428Which of the following BEST describes the chart of accounts?

A. The numbering system used to monitor the quality measurements during the life of the project.B. The numbering system used to track project costs depending on their activity type.C. The numbering system used to decompose project activities into sub-project activities.D. The numbering system used to identify each activity on the work breakdown structure.



QUESTION 429Which of the following would MOST likely contain warranty information for the project deliverable?

A. Scope statementB. Cost baselineC. Risk assessmentD. Transition plan



QUESTION 430Before the execution phase begins, who is in control of the project?

A. Project sponsorB. Program managerC. Project managerD. Project coordinator




QUESTION 431A project manager has just completed the planning of a project, but cannot start the project execution until granted permission from the project sponsor. This is anexample of which of the following actions?

A. Stakeholder analysisB. Risk assessmentC. Audit reviewD. Phase gate



QUESTION 432The project manager has documented a change request from a key project stakeholder. Which of the following actions should the project manager take NEXT?

A. Discuss this change during the next status meeting.B. Ask other stakeholders for recommendations.C. Send the request to the change control board.D. Perform an impact analysis.



QUESTION 433The change control board has approved a change to the scope of a project. Which of the following actions should the project manager take NEXT?

A. Obtain additional approval from the project sponsor.B. Discuss this change during the next status meeting.C. Perform a probability and impact analysis on the change.D. Create a plan to implement the change.



QUESTION 434Quality assurance is performed during which phase of a project?

A. During the controlling phaseB. During both controlling and execution phaseC. During the execution phaseD. During the planning phase



QUESTION 435Which of the following should a project manger do to actively track issues as they are identified?


A. Develop a quality management plan.B. Create a process for anonymous team review of issue resolution.C. Make an issues log template.D. Update the issues log.



QUESTION 436A project manager was called into the office of the Chief Information Officer (CIO) and informed that the resource budget for the company has been reduced by10%. The CIO expects that the project must be completed on time.Which of the following will be impacted?

A. Project scope will be impacted.B. Quality will be impacted.C. WBS will be impacted.D. SOW will be impacted.



QUESTION 437Which of the following can the project manager do to manage scope creep?

A. Be open minded to new ideas to the project.B. Be flexible about what needs to be done to complete the project.C. Be specific when defining project objectives in the project plan.D. Be positive when approached with changes to ensure customer satisfaction.



QUESTION 438Which of the following occurs during administrative closure?

A. Requiring input from the sponsor on the project objectives.B. Updating quality expectations for the deliverables.C. Closing out contracts with vendors.

D. Revealing new WBS tasks to team members.



QUESTION 439A project manager wants to have complete control of the project team members. Which of the following organization structures would allow for this?

A. FunctionalB. Balanced matrixC. Strong matrix


D. Projectized



QUESTION 440Which of the following would be contained in the problem statement within the project charter?

A. The issues that might block a vendor's success.B. The conflict between management and the project vendors.C. The issues the customer wants resolved.D. The conflict management style that will be used during the project.



QUESTION 441Which of the following is the BEST definition of a stakeholder? (Select Two).

A. Anyone impacted negatively by the project.B. Anyone who is in the company where the project is taking place.C. Anyone who is interested in the project.D. Anyone who negatively impacts the project.E. Anyone impacted positively by the project.



QUESTION 442If the EV is $3,000 and the AC is $4,000, which of the following would be the CPI for the project?

A. .50B. .75C. 1.25D. 1.75



QUESTION 443Which of the following would be the impact upon a project if the CPI for the project is .75?

A. The project is under-budget.B. There would be a 25 percent cost decrease.C. There would be a 75 percent cost increase.

D. The project is over-budget.



QUESTION 444If the EV is $3,000 and the AC is $4,000, which of the following is the CV for the project?


A. -$1,000B. $1,000C. -$3,000D. $3,000E. There would be a 25 percent cost decrease.F. There would be a 75 percent cost increase.G. The project is over-budget.H. The project is under-budget.



QUESTION 445Which of the following are the benefits of a work breakdown structure (WBS)? (Select Two).

A. It determines the project milestones.B. It determines the project budget.C. It outlines the communication plan for the team.D. It determines the resources required to complete project tasks.

E. It outlines the statement of work (SOW) for the project.



QUESTION 446When a project ends unexpectedly, which of the following should the project manager do?

A. Create an end document to add to the file before moving on to another project.B. Create a document identifying the negative impact of the early project ending to give to the customers management.C. Perform project close out with full documentation and review.D. Perform a limited project close that consists of releasing team members.



QUESTION 447It is important to complete a formal project closure process to: (Select Three).

A. assure that the customer will work with all vendors in the future.B. confirm that the stated project objectives were met.C. confirm that the customer accepts the final deliverables.D. collect new information to enter into the issue log for further review.E. assure that the contract is complete and the team members can be released.F. collect additional scope requirements that need to be entered into the project plan.

Correct Answer: BCESection: (none)Explanation


QUESTION 448Which of the following would be the benefit of saving a project binder in a centralized location?


A. Provides an opportunity for another project manager to review the binder and make corrections.B. Provides an opportunity for team members to review their contributions.C. Provides other project managers the opportunity to review the project information.D. Provides stakeholders the opportunity to modify the change request forms.



QUESTION 449In order to compare a current projects quality to that of a previously completed project, a project manager should use which of the following techniques?

A. Process improvementB. Quality metricsC. BenchmarkingD. Cost-benefit analysis



QUESTION 450A stakeholder has indicated that a three phase project must be completed in four months instead of the previously agreed upon six months. It is determined thatfast-tracking the project is the only option. Which of the following is a characteristic of fast-tracking a project?

A. Minimizes risk due to decreased timeline.B. Requires planning and execution to be completed in parallel.C. Minimizes cost since work is completed in four months instead of six.D. Requires rework due to decreased timeline.



QUESTION 451The EV of a particular project is $6 million. The CV is -$340,000. Which of the following can be determined from this information?

A. The project costs are currently under-budget.B. The AC is less than the EV.C. The EV is higher than the AC.D. The project costs are currently over-budget.



QUESTION 452Which of the following processes incorporates the make-or-buy analysis?

A. Procurement managementB. Risk managementC. Quality management


D. Scope management


Explanation


QUESTION 453The method of cost-estimating whereby the costs of the individual work packages are aggregated to form the full cost-estimate is called:

A. parametric estimating.B. bottom-up estimating.C. expert judgment.D. analogous estimating.



QUESTION 454A project has a CPI of 0.6. Which of the following would BEST describe the cost-efficiency of the project?

A. The costs are currently over the estimates.B. The costs and the estimates are about the same.C. The costs are currently under the estimates.D. The earned value is greater than the actual cost.



QUESTION 455In a highway project 5 miles (8 kilometers) out of the total 15 miles (24 kilometers) have been completed. The BAC is $900,000. Which of the following representsthe ETC of this project?

A. $150,000B. $300,000C. $450,000D. $600,000



QUESTION 456Which of the following are characteristics of a projects critical path? (Select Two).

A. The critical path is the longest duration.B. The critical path has the least amount of resources.C. The critical path is the shortest duration.D. The critical path has less than or equal to zero float time.E. The critical path has a greater than zero float time.

Correct Answer: ADSection: (none)Explanation


QUESTION 457A project sponsor has requested that weekly status updates are to be sent by email, detailing the schedule performance index (SPI) and schedule variance (SV) ofthe project. In which of the following documents should these requirements be included?

A. Communications management planB. Cost management planC. Project charterD. Contract management plan



QUESTION 458A key team member is performing poorly on a project. The project manager has verified that the team member knows the project expectations. The projectmanager has met repeatedly with this team member to outline expectations. Which of the following is the NEXT step the project manager should take to keep theproject on schedule?

A. Ignore the team members behavior.B. Terminate the team member.C. Move the team member to another project.D. Request the resource managers assistance.



QUESTION 459Which of the following is the BEST way for an organization to obtain qualified vendors?

A. Use the largest vendors with access to enhanced resources.B. Use the vendors with the closest location for easy access.C. Use the established vendor approval process.D. Use the lowest priced vendors.



QUESTION 460In order to complete the pre-project setup, which of the following is the MOST important task of the project sponsor?

A. Obtain funding for the project.B. Provide quality review of the deliverables.C. Provide leadership to the project team.D. Obtain resolution of the application development issues.



QUESTION 461Changing the project schedule to prevent a known risk is an example of which of the following risk responses?


A. MitigationB. AvoidanceC. AcceptanceD. Transference



QUESTION 462Which of the following would be the MOST important objective of a kick-off meeting? (Select Two).

A. To educate team members on what will be expectedB. To give official notification for the projectC. To inform the project sponsor on what will be expected

D. To create a work breakdown structure (WBS)E. To develop the statement of work (SOW)



QUESTION 463Three of the team members are having a conflict with each other. Which of the following steps should the project manager take to minimize the conflict?

A. Resolve the conflict by terminating the team members.B. Ignore the conflict and keep working on the project.C. Encourage the team members to resolve the conflict.D. Ask the project sponsor to resolve the conflict.



QUESTION 464A key stakeholder has asked the project manager to complete the project a week earlier than expected. To accomplish this objective, the project manager will haveto ask the project team to work overtime, which will increase the cost of the project. Which of the following should be the NEXT step?

A. Ask the key stakeholder for more funding for the project.B. Ask the project team to work overtime to finish the project.C. Obtain an approved change control document before changing the project schedule.D. Agree to complete the project using the new schedule.



QUESTION 465A new project manager has been assigned to a high profile project. In order to determine project status, which of the following should the project manager do?(Select Two).

A. Ask the key stakeholders for the project status.B. Leave a voicemail message to key personnel requesting the project status.


C. Schedule a meeting with the team members to determine the project status.D. Send an email to the team members to request project status reports.E. Schedule a meeting with the project sponsor to determine the project status.



QUESTION 466The project sponsor indicates that one of the key stakeholders is very unhappy with the project schedule. The other stakeholders are happy with the schedule.Which of the following is the MOST likely reason why the stakeholder is unhappy with the schedule?

A. The stakeholder has unrealistic expectations.B. The project manager did not obtain buy-in from the stakeholder.C. The project manager did not discuss the schedule with the stakeholders.D. The project manager did not schedule the project team appropriately.



QUESTION 467Post-mortem analysis occurs in which of the following process groups?

A. ClosingB. Pre-project setupC. Monitoring / controllingD. Planning



QUESTION 468In pre-project setup, which of the following must be completed prior to validating a project?

A. Project definitionB. Preliminary SOWC. Project charterD. Stakeholder approval



QUESTION 469A project manager is presented with a change request for an ongoing project. Which of the following would be the FIRST action?

A. Update the project plan to accommodate the changes.B. Perform an impact analysis.C. Organize a stakeholder meeting to review the changes.D. Change the project scope to reflect the change request.

Correct Answer: BSection: (none)

Explanation


QUESTION 470Communication preferences, cultural differences, and language barriers are BEST described as which of the following?

A. Special communication needs of project membersB. Critical aspects of managing stakeholder expectationsC. Items within the risk management planD. Reasons for premature project failure / abandonment



QUESTION 471A healthcare company must store project records for seven years. This is an example of which of the following?

A. Document retention complianceB. ISO complianceC. Version control complianceD. Document version control



QUESTION 472In order to obtain the best pricing and product quality, a project manager should:

A. obtain an RFP from one vendor who can provide the products.B. obtain an RFP from the vendor who provides the lowest priced products.C. obtain responses from different vendors to compare the products.D. use past vendors who have provided all project deliverables.



QUESTION 473Which of the following is created using the work breakdown structure (WBS) as an input?

A. Procurement management planB. Vendor selection criteriaC. Project scope statementD. Project charter



QUESTION 474A cause and effect diagram can also be called:

A. a control chart.B. a scatter diagram.


C. an Ishikawa diagram.D. a Pareto Chart.


Explanation


QUESTION 475Which of the following is true of fast tracking a schedule?

A. Project schedule critical path will change.B. Project activities will be performed concurrently.C. Project schedule is shortened by decreasing the project scope.D. Project schedule lead times are increased.



QUESTION 476A project team member is uncertain how many activities are required to complete a task. Which of the following documents should be referenced?

A. Key Performance Indicators (KPIs)B. Project charterC. Work Breakdown Structure (WBS)D. Statement of Work (SOW)



QUESTION 477Which of the following is the BEST communication option for team building?

A. Send an email transmission to introduce the project.

B. Send a completed project charter to introduce the project.C. Leave a voicemail message to introduce the project.D. Schedule a face-to-face meeting to introduce the project.



QUESTION 478A project manager is informed that material expenditures will increase. Which of the following documents should be referenced to address this increase?

A. Work Breakdown Structure (WBS)B. Cost management planC. Approved project charterD. Project scope document



QUESTION 479The project charter is an output of which of the following project phases?

A. InitiationB. PlanningC. ExecutionD. Closing



QUESTION 480All of the following are considered part of the risk management plan EXCEPT the risk:

A. register.B. matrix.C. assessment.D. baseline.



QUESTION 481Control limits would be found in which of the following plans?

A. Procurement management planB. Quality management planC. Change management planD. Scope management plan



QUESTION 482Which of the following are process groups in the project life cycle? (Select Three).

A. AcceptingB. MitigatingC. Avoiding

D. InitiatingE. ClosingF. Planning

Correct Answer: DEFSection: (none)Explanation


QUESTION 483A project team is comfortable working as a group and has accepted all the project ground rules. They support each other to reach the project goals. Which of thefollowing stages of team development is the project team demonstrating?

A. Storming"First Test, First Pass" - www.lead2pass.com 116CompTIA PK0-003 Exam

B. PerformingC. ConformingD. Forming



QUESTION 484Which of the following would a project manager organize and implement in order to provide decision oversight to scope changes?

A. Request for Proposal (RFP)B. Quality management planC. Change control boardD. Version control system


Explanation


QUESTION 485Which of the following contract types places the LEAST amount of risk on the seller?

A. Fixed-PriceB. Cost-Plus-Fixed-Fee (CPFF)C. Cost-Plus-Fee (CPF)D. Time and material




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