© copyright 2011 kurmi software s.a.s. kurmi software suite
TRANSCRIPT
© Copyright 2011 Kurmi Software S.A.S.
KURMI SOFTWARE SUITE
INTRODUCTION
UNIFIED COMMUNICATIONISSUES
What are the main issues when managing a ToIP ecosystem?
UNIFIED COMMUNICATIONISSUES
What are the main issues when managing a ToIP ecosystem?
Industrialize
Industrialize and optimize users management in heterogeneous Unified Communication systems
Voice recording
Supervision
Unified Messaging
Advanced services
Call Server
Billing
UNIFIED COMMUNICATIONISSUES
What are the main issues when managing a ToIP ecosystem?
Industrialize
Delegate Headquarters
Local siteLocal site
Organize and delegate users management between centralized team and local non-technical administrators, close to the end user
UNIFIED COMMUNICATIONISSUES
What are the main issues when managing a ToIP ecosystem?
Industrialize
DelegateVoice recording
Supervision
Unified Messaging
Advanced services
Call Server
Simplify users management with ergonomic and user friendly graphical interfaces
Simplify
Billing
UNIFIED COMMUNICATIONISSUES
What are the main issues when managing a ToIP ecosystem?
Industrialize
Delegate
Simplify
Integrate the ToIP ecosystem in the Information System by synchronizing corporate directories or using API
Integrate
Voice Recording
Billing
Advanced Services
Call server
Information system
Unified Messaging
OUR ANSWERKURMI SOFTWARE SUITE
Unified Communication Systems
Corporate directories
Administrators
End users
Kurmi Unified Provisioning
Kurmi Unified Selfcare
OUR ANSWERINTEGRATED OFFERS
Call Serveur
Messaging
Billing
Kurmi delivered by channel partners to a end customer
A dedicated platform on customer premises
Technical architecture and software adapted to the Unified Communication and Information System of each customers regardless of their vendor choices.
Extensive configuration and customization possibilities for each customer
OUR ANSWERMANAGED OFFERS
Enterprise 1
Enterprise 2
Enterprise N
Kurmi powering Managed Services
Shared platform to manage multiple customers (multitenant solution)
Versatile architecture and software features to translate service packaging business decisions into fully functional provisioning and administration capabilities
A provider-branded graphical interface bearing the colors and logo of the Service Provider and customized with engineering rules for delegation of daily the management to the customer
KURMI UNIFIED PROVISIONING
KURMI UNIFIED PROVISIONING
Configuration of the directory number, phone, …User Creation
Voicemail configuration
Billing account creation
Creation of the AD entry in the global AD
CTI Service Activation
Experience from our customers without Kurmi Unified Provisioning: between 15 min and 1
hour to create a user
Billing
Unified Messaging
CTI
Directory
Call Server
KURMI UNIFIED PROVISIONING
Configuration of the directory number, phone, …
Voicemail configuration
Billing account creation
Creation of the AD entry in the global AD
CTI Service Activation
Experience from our customers without Kurmi Unified Provisioning: between 15 min and 1
hour to create a user
Billing
Unified Messaging
CTI
Directory
Call Server
User Creation
With Kurmi Unified Provisioning:Less than 3 minutes!
KURMI UNIFIED PROVISIONING
Configuration of the directory number, phone, …
Voicemail configuration
Billing account creation
Creation of the AD entry in the global AD
CTI Service Activation
Experience from our customers without Kurmi Unified Provisioning: between 15 min and 1
hour to create a user
Billing
Unified Messaging
CTI
Directory
Call Server
User Creation
With Kurmi Unified Provisioning:Less than 3 minutes!
Improve license management
Support
Quality of serviceTraining
KURMI UNIFIED PROVISIONING
Web application with 3 administration levels
System level
Global Kurmi parameters, system configuration, connectors integration
KURMI UNIFIED PROVISIONING
Web application with 3 administration levels
System level
Company level
Extension & functionalities management, department & sites
management, department administrators management
KURMI UNIFIED PROVISIONING
Web application with 3 administration levels
System level
Company level
Department level
Management of a sub entity or several sub entities. Access to a
limited perimeter of chosen resources
KURMI UNIFIED PROVISIONING
Corporate directories synchronization and provisioning
From 1 to n directories
Flexible to adapt to security & technical constraints
Can update directories with new telephony information (ex: phone number)
Administrators
Directory 3
Directory 2
Directory 1
Call server
Ecosystem
Global directory
LDAP/CSV
LDAP/CSV
KURMI UNIFIED PROVISIONING
Administrators
Call server
Ecosystem
Global directoryLDAP/CSV
Webservices API
Access to Kurmi main features through API
Access to Kurmi’s data
Information System
(Workflow, Intranet, …)
API MACD Webservices Kurmi
KURMI UNIFIED SELFCARE
KURMI UNIFIED SELFCARE
Web link definition (portal) (Corporate intranet, user guide downloading …)
Interface personalization through profiles
Personal information modification
Phone Keys personalization
Call Forward configuration
Visualisation configuration
Corporate Directory access with photos, click-to-mail, social network…
Online help
(*) Only Cisco IP Phone
Voicemail unlocking, pin code and password reset
IP Phone Remote Control (*)
KURMI UNIFIED SELFCARE
Phone lock
Mini messages
Call forward configuration
Thin client Click-to-Call
Directory Access from the phone
Extend Kurmi Unified Selfcare with complementary services
Validated on 7940, 7941, 7960, 7961, 7970
CONCLUSION
KURMI SOFTWARE SUITECONCLUSION
Managed or Integrated solutions
The Kurmi Software suite, an offer for…
New or already deployed projects
“Build” or “Run” Phases
Homogeneous and heterogeneous environments
KURMI SOFTWARE SUITECONCLUSION
The Kurmi Software suite, an offer that is…
Complete
Robust
With a big added value
Software suite from the administrator to the end user with: - Unitary and mass management with filters, export- Quick Create and profiles- Quick Move- Account Freezing- Number ranges management- Audit, logs and reporting (emails)- …
With a dedicated database to:- Guarantee a performing interface- Optimize provisioned system performance- Ensure the consistency of parameters in all systems- Restore users database in case of system failures- Propose new features
Answer customers needs:- Unique administration interface (ROI, Quality of service…)- Organization problems/ delegation, defined areas of responsibility- Ergonomic interface for non expert UC- Directories synchronization and API
KURMI SOFTWARE SUITECONCLUSION
The Kurmi Software suite, an offer that is…
Kurmi Software: affiliate to Niji with 10 years of experience and feedback on provisioning and selfcare matters, Kurmi: release 4 of the software suite
Significant references and lab and versions present in our partners lab and showrooms
Partnership and certifications: Alcatel, Avaya, Cisco…
Mature
Recognized by the market
Certified
RennesKurmi Software38 ter, rue de RennesF- 35 510 Cesson-SévignéTel: + 33 2 99 32 02 84
ParisKurmi Software14, Boulevard des Frères VoisinF- 92 130 Issy-Les-MoulineauxTel: + 33 1 58 88 30 72
THANK YOU!