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Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus , Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COS T S CROSS FUNCTIONAL CUSTOMER FOCUSED PRICE LED $ DESIGN DRIVEN VAL U E CHAI N ** These slides have been developed jointly with CAM-I and include material covered in the book Target Costing: The Next Frontier In Strategic Cost Management By: Shahid Ansari Jan Bell and The CAM-I Target Cost Core Group

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Page 1: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING**

LIFE CYCLECOSTS

CROSSFUNCTIONAL

CUSTOMER

FOCUSED PRICELED

$$

DESIGN

DRIVENVALUE CHAIN

** These slides have been developed jointly with CAM-I and include material covered in the book

Target Costing: The Next Frontier In Strategic Cost ManagementBy:

Shahid AnsariJan Bell

andThe CAM-I Target Cost Core Group

Page 2: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING ...A Case for Action

Global competition with mobile capital

Technology leadership no longer provides lasting competitive edge

Pressure for lower prices Shorter product life cycles Demand for custom products

Page 3: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING ...The new competitive environment

Global competitiveness requires balancing quality, cost, and time

Qua

lity

Cost

Time Target costing focuses on all three

dimensions of the strategic triangle

Page 4: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

Japanese Companies

TARGET COSTING...State of the Art in the U.S.

US Companies

67% use cost plus pricing Cost estimates need great

improvements Estimate of sales volume

provided to suppliers are overstated between 11-25%

No tight monitoring of profits, costs, capital investment, quality, development budget, and performance.

100% used price minus profit

Achieve 80% accuracy of cost estimates at product concept stage

Estimate of sales volume provided to suppliers are within +/-5%

Tight monitoring of profits, costs, capital investment, quality, development budget, and performance.

Page 5: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...What Is It?

A target cost is the allowable amount of cost that can be incurred on a product and still earn the required profit from that product

A strategic profit and cost management process

Price-led Customer-focused Design-centered Cross-functional Life cycle oriented Value Chain-based

Page 6: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

PRODUCTCONCEPT

DESIGN ANDDEVELOPMENT

PRODUCTION

P R O D U C T D E V E L O P M E N T C Y C L E

0

20

40

60

80

100

Cost

s

Committed Costs

Incurred Costs

DISTRIBUTIONSERVICE

DISPOSITION

TARGET COSTING...Managing committed costs

Page 7: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

Target Costing

TARGET COSTING...A Different Profit Planning Approach

Cost Plus

Market considerations not part of cost planning.

Costs determine price. Waste and inefficiency is

focus of cost reduction efforts.

Cost reduction is not customer driven.

Cost accountants manage costs.

Suppliers involved after product designed.

Minimizes initial price paid by customer.

Little or no involvement of value chain in cost planning.

Competitive market considerations drive cost planning.

Price determines costs. Cost reduction is achieved by

simultaneous product/process design.

Customer input guides cost reduction.

Cross-functional teams manage costs.

Suppliers involved in concept and design of product.

Minimizes cost of ownership to customer.

Involves the value chain in cost planning.

Page 8: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...In the Product Development Process

MarketResearch

Competitive

Strategy

Competitive

Intelligence

Product

Concept &

Feasibility

Product Strategy

and Profit Plans

Product

Design &

Development

Production

and

Logistics

ESTABLISH TARGET COSTS

ATTAIN TARGET COSTS

VOICE OF THE CUSTOMER

EXTENDED ENTERPRISE PARTICIPATION

Page 9: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Setting Target Costs

Market

Research

Competitive

Analysis

Define Product/

Customer Niche

Understand

Customer

Requirements

Define

Product

Features

TARGET

COST $$$

MARKET

PRICE

MarketResearch

CompetitorAnalysis

REQUIREDPROFIT

Page 10: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Voice of the Customer

Develop a market-focused mindset– Open-minded, inquisitive, take nothing for

granted, share what you learn

Solicit customer information– Panels, focus groups, interviews, surveys

Analyze customer feedback– Profiles, charts, maps, tables

Understand completely what the customer truly values

– Features and cost determine value

Page 11: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Listening to the customer?

Page 12: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Price and Profit Margin

Multi-year Product

andProfit Plan

MarketPrice

RequiredProfit

ALLOWABLE

TARGET COSTTARGET COST

Price - Profit

Pricing is dynamic– Collectively consider

competitor prices, market share goals, and customer’s acceptable price.

Compute profit over the life of a product– Profit targets may

change each year Target margins must

consider firm’s required financial rate of return

Page 13: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Who Participates

Major cross-functional teams–Business Planning Team–Product Team–Design Team–Product Manufacturing Team

Team and functional coordination

Supporting infrastructure

Page 14: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Linear Product Design!

Page 15: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Involving the Value Chain

SUPPLIERS

TIER TWOSUPPLIERS

TIER THREESUPPLIERS

TIER ONESUPPLIERS

CUSTOMERSPRODUCER DISTRIBUTORS

SERVICE &SUPPORT

RECYCLERS/DISPOSERS

OPTIMIZING THE SUPPLY CHAIN

Characterize the Supply Chain

Nature and number of suppliers

Distance from the producer

Develop Long Term Relationships

Involve Suppliers in Design Maintain Margins

EXPECTED CONTRIBUTIONS Better Focus on Customer

Requirements Provide Input and Ideas Early

in the Concept Formation Stage

Eliminate Non-Value Added Activities

Pursue Standardization

Page 16: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Achieving Target Costs

InitialCost

Estimates

PerformValue

Engineering

PerformCost

Analysis

DesignProducts

/Processe

s

Release Design

toProducti

on

COMPUTE COST GAP DESIGN COSTS OUT PRODUCE

CompareTo

TargetCost

ACTUAL

COST

EstimateAchieva

bleCost

UndertakeContinuou

sImprovem

ent

Page 17: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Information RequirementsCOMPETITIVE INTELLIGENCE

MARKETING DATACOST DATA

ENGINEERING DATAPROCUREMENT DATA

Information not routinely collected.

Existing information not routinely available.

TARGET COSTINFORMATION

Page 18: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Typical Information Gaps

CompetitiveIntelligence

Customer &Marketing

Engineering

Systems

Procurement

Competitive Prices

and Features

Feature/Cost Data

Technology Life Cycle

Supplier Cost Data

Component InteractionVE Case Studies

Product Life-cycle

Feature/Price DataAttribute/Price

DataAttribute/Cost DataFunction Cost Data

Cost systems

Competitor Cost

PRODUCTSTRATEGY

CONCEPT AND

FEASIBILITY

DESIGN ANDDEVELOPMENT

PRODUCTION

& LOGISTIC

SProduct Development Cycle (When tools are

used)

Typ

e o

f In

form

ati

on

need

ed

Imp

rovem

en

t Id

eas D

ata

base

Page 19: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Supporting Tools

Planning

Marketing

Engineering

Procurement

Multiyear Product Plan

Value Engineering

DTCQFDSupplier BasedValue

Engineering

Supplier BasedValue

Engineering

Value Engineering

DFMA, DTCQFD

BenchmarkingQFD

Cost TablesFeature CostingQFD

Function CostComponent CostProcess Costing

Costing

Multiyear Product Plan

PRODUCT

STRATEGY

CONCEPT AND

FEASIBILITY

DESIGN AND

DEVELOPMENTPRODUCTION

& LOGISTICS

Product Development Cycle (When tools are used)

Fu

ncti

on

al Exp

ert

ise f

or

Tools

Value Analysis

Page 20: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Extending The Domain

Many service industries (e.g. telecommunications) are design driven and can use target costing.

The design philosophy of target costing can be broadly applied to many non-manufacturing situations.

The customer value approach of target costing provides a useful strategic umbrella for ABM and BPR leading to an integrated cost management approach.

Target Costing can be used to address legacy costs through creative redesign.

Page 21: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Does It Work?

CHRYSLER’S RESULTS -- 1994 Meets customer requirements for safety

and driveability Neon named “Auto of the Year” in 1994 Short development time (concept to

market 31 months) Below projected development and

investment budget Neon one of few small cars that earns a

positive return

Page 22: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Does It Work?

CHRYSLER’S RESULTS -- 1995 Chrysler's share price $10 in 1990 to $54 in

1995 Since 1990, revenue increase 70% Market share increase by 2.1% Profits and cash flows increase 400% since

1990 Profit margin ratio up from 0.33% to 7.1% in

1995 Chrysler’s Truck Line (including Jeeps and

Minivans) number one among US carmakers in “Power Survey.”

Industry benchmark study finds Chrysler the low cost producer in North America for second straight year.

Standard & Poors and Duff & Phelps raised credit ratings - first time since 1974 to “A” level.

Page 23: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Does It Work?

CHRYSLER’S RESULTS -- 1996 Industry Sales Above Trend Stock Levels -- Well Positioned for Launch of

1997 Models Relatively Stable Incentives Labor Contract New Products

Full Wrangler Production All New Dakota -- Very Well Received By

Automotive Press Jeep Cherokee Update

Page 24: Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. TARGET COSTING** LIFE CYCLE COSTS CROSS

Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.

TARGET COSTING...Critical Success Factors

LEADERSHIP

POLITICAL Accommodate legitimate interests Obtain “buy-in” from major groups Avoid turf battles

BEHAVIORAL Early functional involvement Engineering owns costs Marketing evaluates trades Targets are commitments Cross-functional cooperation Accounting as “business

advisor”

TECHNICAL/ STRUCTURAL

New data New tools Cross-functional teams New business

processes Revised career paths Partnerships in value

chain

Customer focus

Trust

Open information sharing Cross-functional

teamwork

CULTURAL