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© Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office 27 th November 2012

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Page 1: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

PWS in support of disaster prevention and mitigationHow to improve collaboration and coordination

Sarah Davies UK Met Office 27th November 2012

Page 2: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Aim

• By the end of this session you will understand:

• How to get to know your customer

• How to improve collaboration and co-ordination

Page 3: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Identify our customers

• General public• Category one & two emergency response

community members

Page 4: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

What services do the customers need?

• How do we find out what our customers need?

Page 5: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Customers

Get to know them

What does your company do? What is your

role within the company?

How does the weather affect your job?

What types of weather affect your job?

How bad does the weather have to be to affect your job?

What issues does your company face?

Page 6: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Customers

Get to know them

Involve them

Page 7: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

In the beginning…..Met Office PWS

• National Severe Weather Warning Service• Public Weather Service Advisors

• Used the Civil Contingency Act to help identify who the customers were

• Advisors contacted emergency responders• Explained the services the Met Office could provide

to emergency responders• Became point of contact between the customer and

the Met Office• Build two-way relationship to allow delivery of

services and provide valuable feedback

Page 8: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

PWS Advisors

• Raising awareness and understanding of PWS across the UK resilience community

• Planning and exercises• Weather & local resilience risk registers • Risk assessment, mitigation & incident support• Incident/operational support• Cabinet Office• Incident Command Centres

Page 9: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

PWS Advisors

Page 10: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Partnerships

• Working with customers

• Working with other departments

Page 11: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Natural Hazards Partnership

Page 12: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Flood Forecasting Centre

Page 13: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Met OfficeWe played a vital role throughout thesummer, providing highly accurate Forecasts and warnings ahead of theheavy rains.

2007 Floods

Environment Agency35,000 homes and businesses flooded from surface water for whichthere is no specific warning service. Our warning service on riverswas effective for the majority. But we were not able to provide 4,100properties – mainly on rivers which reacted quickly to the rain – withwarnings.

Page 14: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

UK government’s ‘Pitt Review’ key recommendations (3 and 5)

“The Met Office should continue to improve its forecasting and predicting methods to a level which meets the needs of emergency responders.”

“The Environment Agency should work with partners to urgently take forward work to developtools and techniques to model surface water flooding.”

Page 15: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

UK government’s ‘Pitt Review’ key recommendation (6)

“The Environment Agency and the Met Office should work together, through a joint centre, to improve their technical capability to forecast, model and warn against all sources of flooding.”

“The Review understands that this is a significant change to current arrangements and we do not take the option lightly”

Page 16: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Stage 1: Hydrological Experience

Stage 2: Hydrological Fundamentals•Hydrology

•Hydraulics

•Hydrometry

•Real Time Modelling

•NFFS

•Hyrad

Stage 2: Meteorological Fundamentals•Dynamic Meteorology

•Thermodynamics

•Numerical Modelling

•Remote Sensing

•Clouds

•Forecasting Techniques

•Wave Forecasting

Stage 1: Meteorological Experience

Stage 3: On the job training

(including MO work placement)

Stage 4: Hydrometeorological Training

Stage 5: Professional Review in Hydrometeorology

Stage 3: On the job training

(including EA work placement)

Training Hydrometeorologists

Page 17: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Flash floods

Longer lead time river

and coastal flooding

River and coastal flooding

Heavy rainfall

Surface water

End-to-end service

Page 18: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Environment Agency

Flood Risk and Coastal Management; Incident & Contingency Planning;

National Government:

Welsh Government Defra Cabinet Office Department for Communities & Local Government

Emergency Responders:

Blue Light Services Local Authorities Utility Companies

Our Customers

Page 19: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

For the Environment Agency : Hydromet Services UK Coastal Monitoring & Forecasting Service Consultancy

For Government and Emergency Responders: Flood Guidance Statement Advice and guidance Flood Advisory Service

For the Public : Three Day Flood Risk Forecast (and link to NSWWS)

Our Services

Page 20: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Pitt Review – Improved WarningsUK government’s ‘Pitt Review’ key recommendation (35)

“The Met Office and Environment Agency should issue joint warnings and impact information on severe weather and flooding emergencies to responder organisations and the public.”

Page 21: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Government and Emergency Responders :Flood Guidance Statement (FGS)

Five day national forecast of flood risk for England & Wales

Issued daily, and more frequently at times of higher risk

Risk split up into Flood source (River, Surface Water, Coastal and Groundwater)

Email and Fax to 2500+ government and emergency responders

Page 22: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Sharing forecasts with the public

Three-day flood risk online

Raise public awareness and preparedness

Page 23: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Potential Impacts Key

Page 24: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

Flood Risk Matrix

Risk colour is determined by assessing both likelihood of flooding and potential impact.

Page 25: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Get Ready for winter

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© Crown copyright Met Office

• Join up messages from Government, the voluntary sector, Local Authorities and others

• Encourage individuals, families and communities to think about winter preparations to help them stay warm, healthy and safe

• Better co-ordination, sign posting and ease of access

• www.metoffice.gov.uk/getreadyforwinter

Get Ready for winter

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© Crown copyright Met Office

• raise awareness of weather impacts and the benefits of planning

• highlight some very practical and straight forward advice to help individuals and communities prepare for a range of winter weathers including, cold, snow, ice, high winds & flooding

• provide an opportunity to link local activities and messages to a national initiative

• user friendly access of information through a central webpage which will provide links to further information

Get Ready for Winter

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© Crown copyright Met Office

Page 29: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Page 30: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Aim

• By the end of this session you will understand:

• How to get to know your customer

• How to improve collaboration and co-ordination

Page 31: © Crown copyright Met Office PWS in support of disaster prevention and mitigation How to improve collaboration and coordination Sarah Davies UK Met Office

© Crown copyright Met Office

Questions and answers