管理學Ethics Dilemma

TEAM 2-14

0113247 陳以衡0113238 曾勝宏

Identifies DilemmaDilemma :Whether the store manager should follow the company policy or not.

FOLLOW :If follow the policy and call the police to arrest the parents ,the company may harm their reputation and even the spirit of the little girl.

NOT FOLLOW :If not follow the policy and accept the couple’s request to pay for the sandwiches ,the store manager may face the problem for breaking the company policy.

Considers Stakeholders1.The store manager :facing the condition and need to make a decision.

2.The couple :break the company policy and are confronted with judgment.

3.The couple‘s 2-year-old daughter :doing nothing but have the chance to get separation from her parents for more than 18 hours.

Analyzes Alternatives and Consequences

1.Make an adjustment to the company policy.Pros: It can make company operate in a more flexible way.Cons: It may cause employees to confuse about what they should follow if the law changes all the time.2.Managers can give employees more rights to make decision .Pros: Employees have more space to make reasonable decisions.Cons: Employees should be educated to have the ability making a decision ,otherwise , the condition won’t get better but even worse.