Identify and discuss techniques to recruit new donors

Identify and discuss techniques to retain current donors

Discuss scheduling pitfalls and ways to overcome them

Gender Physique can make a difference Blood type Platelet count Hematocrit

Understand the donation process Donation specific deferrals

› Aspirin, Ibuprofin, MIRSA Educate whole blood donors on the

need Retiree Health Fairs Get the right donor to the right

donation

Platelets: A+, B+, O+ Plasma: AB+, AB-, Whole blood or double red cells: A-, B-,

O-

Understand why they donate Collection staff key to retention Treat them like royalty – Thank them Video clubs Special treats Goal setting

Difficult days to fill Cancellations No shows Not asking

Special events and incentives Reminder email and/or call (DRM Tool) Ask to schedule next donation Active rescheduling of cancellations

and no shows Reserve donors with flexible schedules Appointment availability