© infosys technologies limited 2005-06 insurance, healthcare & life sciences (ihl) eric...

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Page 1: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President
Page 2: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

© Infosys Technologies Limited 2005-06

Insurance, Healthcare & Life Sciences (IHL)

Eric PaternosterVice President

Page 3: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

Safe harborSafe harbor

Certain statements in this presentation concerning Infosys’ future growth prospects are forward-looking statements which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20- F for the fiscal year ended March 31, 2006 and the Quarterly Reports on Form 6- K for the fiscal quarters ended June 30, 2005, September 30, 2005 and December 31, 2005. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the company.

Page 4: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

IHL journey so far…IHL journey so far…

Build-Up Acceleration

2007

Way forward• Focus on growing large

accounts• Focus on growing

revenues from Enterprise Capability Units (ECUs)

• Targeting diverse, profitable, solution/alliance led business

2006

Where we are• Closed FY06 at $ 161m• Added high potential clients across all three

industry verticals• Life Sciences (LS) revenues grew significantly • Decreased dependence on fewer accounts• Broadened industry focus – Life, Property &

Casualty, payer, provider, mid-market Pharma

2005

2003 2004

Where we started• Mid ‘03 – IHL Formation• Dependence on fewer accounts• Narrow industry focus – Life &

Payer• No Life Sciences clients

Page 5: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

» Focus on growing large accounts and life sciences practice

» Focus on growing consulting, solution/alliance revenue

» 9 domain specific alliances, 8 IHL Solutions

» 800 + domain certifications

» Over 2,900 employees as of end of FY 06

Key growth parametersKey growth parameters

» New business revenues grew from $2 million to $18 million in FY06

» Have a strong pipeline of high growth accounts

» Strong collaboration with horizontals, support departments and subsidiaries

Revenue growth

161149

137

108

0

100

200

FY03 FY04 FY05 FY06

Re

ven

ue

($

m)

Page 6: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

Market trends Market trends

» Total market size for IT spend is $ 50 billion

» Growth in IT spend is expected to be 2.5 to 3% in insurance and 5 to 6% in healthcare

» Outsourcing has been growing steadily partly due to poor to moderate growth in budgets

» Current Infosys share of IT budgets of the existing key accounts is in the range of 2 to 3%

» Infosys is observing demand for business solutions in annuity and long-term care markets, consumer directed healthcare and Enterprise Resource Planning led business transformation

» Emerging trends include Business Intelligence & Data Warehousing, testing & packaged solutions

Page 7: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

Challenges to growth and profitabilityChallenges to growth and profitability

» Supply side challenges» Competition» Maturity of solution/alliances/acquisition program

Page 8: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

Strategies for the futureStrategies for the future

» Strategies for Healthcare providers & mid-market Pharma

» Compelling business solutions in Insurance & Healthcare

» Leverage thought leadership through public relations, analysts, etc.

» Leverage domain and technology alliances

» Productivity improvements through re-use, tools, solutions & frameworks

» Effective collaboration with Enterprise Capability Units

» Effective planning and higher predictability

» Excellence in customer delivery and innovation

» Excellence in domain and technology through competency development programs and certifications

» Strong focus on recruitment of domain and technology experts

» Improved employee satisfaction

Customer & Markets

Operational Excellence

Talent Management

Page 9: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

June 10, 2006 © Infosys Technologies Limited 2005-06

Successful collaboration efforts for multi-million dollar engagementsSuccessful collaboration efforts for multi-million dollar engagements

Multi-disciplinary pursuit teams

Sales + Engagement Management + Consulting + Presales + ECUs = Winning Team

CAP teamsIdentified few key prospects and focused efforts on pursuit of these – 3 key accounts opened

Focus on solutions – IP driven differentiation

Leveraged solutions for thought leadership & providing value (8 solutions at various stages of development)

Domain competency as a differentiator

Showcasing over 800 certifications and industry experienced resources in insurance consulting, delivery & relationship management

Leveraging end-to-end service offerings

Infosys Consulting, BPO & Strategic Global Sourcing service offerings & end-to-end service offerings covering Consulting-Delivery-BPO

Alliances

Domain partners: RE Nolan, PlanetSoft, Itemfield, Daou, Quovadx, Capmed, EntityX, IntraSphere

Technology partners: Microsoft, IBM, SEEC, Documentum, Oracle, FileNet, Tibco, Quovadx

Page 10: © Infosys Technologies Limited 2005-06 Insurance, Healthcare & Life Sciences (IHL) Eric Paternoster Vice President

Thank youThank you

www.infosys.com

© Infosys Technologies Limited 2005-06