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Page 1: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

Cl>

c:S 0 ~

-o >..

:c _c

.fD 0

V) :c {j) 0.. u ·-

·- c ....c::

o<S ~

m (1) Cl)

....c:: Q) -- c

~

~ (1)

Q)

0 c u N

X ·-(l)

~

UJ ·-u I

Filed: 2013-12-19 EB-2013-0146 Exhibit A-11-2 Attachment 4 Page 1 of 18

Page 2: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

HY

DR

O O

NE

-A

GR

EAT

CO

MP

AN

Y

Eac

h o

ne

of

us m

ust

repr

ese

nt t

he v

ery

bes

t o

f

Hyd

ro O

ne

eve

ry d

ay.

We

no

t o

nly

hav

e to

be

the

bes

t in

the

bus

ines

s, b

ut

we

mus

t o

pe

rate

eth

ica

lly a

nd

le

ga

lly i

n o

rde

r to

ma

inta

in a

nd

bu

ild t

rust

wit

h o

ur

cust

ome

rs,

ou

r sh

are

ho

lde

r a

nd

ou

r p

art

ne

rs.

Me

eti

ng

thi

s st

an

da

rd m

eans

th

at

ea

ch o

ne

of

us e

very

da

y m

ust

mak

e

the

rig:

ht d

ecis

ions

an

d p

ick

the

corr

ect

cou

rse

of

act

ion

.

Ou

r C

od

e o

f B

usin

ess

Co

nd

uct

is b

uilt

upo

n th

e p

rin

cip

les

of

heal

th

an

d s

afet

y, i

nteg

rity

, ex

celle

nce,

an

d c

itize

nsh

ip a

nd

hel

ps H

ydro

On

e

em

plo

yee

s un

ders

tand

th

e ty

pes

of

situ

atio

ns

to b

e a

wa

re o

f a

nd

id

en

tify

go

od

cho

ices

. Th

e C

od

e g

uid

es

an

d g

ove

rns

all

of

ou

r b

eh

avi

ou

r. E

very

Hyd

ro O

ne

em

plo

yee

is

acc

ou

nta

ble

to

com

ply

no

t o

nly

wit

h th

e

wo

rds

on

the

pa

ge

, b

ut

als

o w

ith

the

sp

irit

of

the

Co

de

.

Eve

ry d

ay a

t H

ydro

On

e,

eac

h o

ne

of

us,

wh

eth

er

we

are

de

alin

g

wit

h c

o-w

ork

ers,

ven

do

rs o

r cu

stom

ers

mus

t us

e o

ur

very

bes

t ju

dg

men

t.

We

be

lieve

in

the

str

engt

h a

nd

tal

ents

of

ou

r p

eo

ple

her

e a

t H

ydro

On

e

an

d s

triv

e to

cre

ate

an

inc

lusi

ve c

orp

ora

te c

ultu

re.

Bec

ause

we

set

suc

h

a h

igh

sta

nd

ard

fo

r ou

rsel

ves,

th

e C

od

e is

the

to

ol

tha

t w

e u

se a

s a

che

ckp

oin

t in

ou

r d

ay

to d

ay d

ea

ling

s.

The

pe

op

le o

f O

nta

rio

no

t o

nly

co

un

t o

n H

ydro

On

e t

o d

eliv

er

safe

,

relia

ble

an

d a

ffo

rda

ble

ele

ctri

city

, th

ey

rig

htf

ully

exp

ect

ou

r C

om

pa

ny

to m

ain

tain

a h

igh

sta

nd

ard

of

eth

ica

l b

eh

avi

ou

r.

Sin

cere

ly, tv

Ca

rmin

e M

arc

ello

Pre

side

nt a

nd

CE

O

Hyd

ro O

ne

Inc

.

Page 3: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

CO

NT

EN

TS

7 H

ealt

h &

Saf

ety

7

Inte

gri

ty

8 Ex

celle

nce

8 C

itize

nsh

ip

10

W

orl

t E

nv

iro

nm

en

t

10

Hea

lth a

nd S

afet

y

11

Div

ersi

ty

11

Har

assm

ent

12

Wo

rk P

erfo

rman

ce

12

Dev

elop

ing

our

Pot

entia

l

13

C

onfl

icts

of

Inte

rest

13

Avo

idin

g C

onfli

cts

of

Inte

rest

13

Out

side

Bus

ines

s A

ctiv

ities

14

Inve

stm

ents

15

Con

fiden

tial

Info

rmat

ion

16

Pur

chas

ing

Dec

isio

ns

17

Con

duct

ing

Bus

ines

s R

ela

tion

ship

s-G

ifts

and

Ent

erta

inm

ent

17

Insi

der

Tra

ding

and

Per

sona

l Adv

anta

ge

18

P

rote

din

g t

he

En

vir

on

me

nt

18

The

Env

ironm

ent

19

Saf

egu

ard

ing

Hy

dro

On

e's

As.s

ets

19

Pro

per

Use

of A

sset

s

19

Cri

tica

l C

ybe

r A

sset

s

20

R

ecor

ds a

nd D

ocum

ent

Ret

entio

n

20

In

telle

ctua

l P

rope

rty

20

A

ccou

ntin

g an

d F

inan

ce

21

Bus

ines

s R

epor

ting

21

Ma

na

gin

g R

isk

22

U

sing

em

ail,

the

Inte

rnet

and

oth

er E

lect

roni

c D

evic

es

23

R

elat

ion

ship

:;

23

R

elat

ions

hips

with

Inv

esto

rs

23

R

elat

ions

hips

with

Cus

tom

ers

24

F

air

Com

petit

ion

24

R

elat

ions

hips

with

No

n-P

rofit

and

Pro

fess

iona

l Org

an

iza

tion

s

25

P

oliti

cal

Par

ticip

atio

n

25

C

ondu

ctin

g D

omes

tic a

nd I

nter

natio

nal

Bus

ines

s

27

E

NS

UR

ING

CO

MP

LIA

NC

E

28

Acc

ou

nta

bili

ties

28

E

mpl

oyee

s

28

M

CP

Em

ploy

ees

29

S

uper

viso

rs

29

C

orp

ora

te E

thic

s O

ffic

er

30

P

resi

dent

and

Ch

ief

Exe

cutiv

e O

ffic

er

31

An

on

ym

ou

s R

epor

tin

g

Page 4: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts
Page 5: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

Hea

lth &

Saf

ety

The

re i

s no

thin

g m

ore

impo

rtan

t th

an t

he

heal

th a

nd

saf

ety

of

ou

r em

ploy

ees

an

d

thos

e w

ho

wo

rk f

or u

s. W

e a

re

com

miH

ed 1

o re

lent

less

ly w

ork

ing

tow

ards

a g

oa

l o

f ze

ro i

njur

ies

an

d

illnes

ses.

We

bel

ieve

:

• A

ll in

juri

es a

nd

wo

rk r

elat

ed i

llnes

ses

con

an

d m

ust

be

pre

vent

ed.

• M

an

ag

em

en

t is

acc

ount

able

For

hea

lth a

nd

saf

ety

perf

orm

ance

.

• C

omm

unic

atio

n, e

ngag

emen

t an

d tr

aini

ng o

f al

l em

ploy

ees

are

esse

ntia

l el

emen

ts i

n he

alth

an

d s

afet

y ex

celle

nce.

• E

very

one

has

a re

spon

sibi

lity

to p

reve

nt i

njur

ies

an

d i

llnes

ses.

• A

ll em

ploy

ees

are

acc

ount

able

fo

r w

ork

ing

saf

ely.

Exc

elle

nce

in h

ealth

an

d s

afet

y su

ppor

ts e

xcel

lent

bus

ines

s re

sults

.

• H

ealth

an

d s

afet

y m

ust b

e in

tegr

ated

int

o al

l bu

sine

ss m

anag

emen

t

proc

esse

s.

Inte

gri

ty

Con

duct

ing

busi

ness

with

unf

ailin

g

hone

sty

is w

ha

t in

tegr

ity is

all

abou

t.

Inte

grity

mea

ns t

hat

all

empl

oyee

s a

t ev

ery

leve

l o

f th

e o

rga

niz

atio

n:

• C

ondu

ct b

usin

ess

law

fully

an

d

ethi

cally

, es

tabl

ishi

ng h

ones

t dea

lings

in

all

rela

tions

hips

an

d e

xpec

ting

the

sam

e o

f th

ose

with

who

m w

e h

ave

busi

ness

rel

atio

nshi

ps;

• C

om

ply

with

all

ap

plic

ab

le la

ws,

sta

tute

s, r

egul

atio

ns,

cont

ract

ual

ob

liga

tion

s a

nd

Hyd

ro O

ne

pol

icie

s a

nd

pro

cedu

res;

Avo

id c

onfli

cts

of

inte

rest

bet

wee

n th

eir

pers

onal

int

eres

ts a

nd

the

ir

role

in

the

cond

uct

of

Hyd

ro O

ne

bus

ines

s;

• D

o no

t di

sclo

se c

onfid

entia

l in

form

atio

n in

ap

pro

pri

ate

ly;

• R

ecog

nize

the

val

ue o

f co

mpe

titio

n a

nd

do

not

en

ga

ge

in

prac

tices

that

see

k to

red

uce

the

open

ness

an

d f

airn

ess

of

com

petit

ion.

We

do

not

prev

ent

othe

rs f

rom

com

petin

g fr

eely

an

d f

air

ly w

ith u

s, e

xcep

t

whe

n co

nstr

aine

d b

y la

w;

an

d

• P

rote

ct H

ydro

On

e's

ass

ets

an

d u

se t

hem

res

pons

ibly

an

d f

or b

usin

ess

purp

oses

.

CO

DE

OF

BUSI

NE

SS

CO

ND

UC

T

7

Page 6: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

Exc

elle

nce

H

ydro

On

e is

on

effi

cien

t a

nd

dyn

am

ic

tran

smis

sion

an

d d

istr

ibut

ion

com

pa

ny

that

stri

ves

to b

e a

lea

de

r in

No

rth

Am

eric

a in

the

are

as o

f sa

fety

, cu

stom

er

serv

ice

an

d r

elia

bili

ty.

All

Hyd

ro O

ne

empl

oyee

s o

re s

tew

ards

of

On

tari

o's

elec

tric

ity d

eliv

ery

sys

tem

an

d o

re

resp

onsi

ble

for

ensu

ring

that

they

wo

rk s

afel

y, e

ffici

ently

an

d r

espo

nsib

ly

for

the

peop

le o

f O

nta

rio.

Acc

ordi

ngly

, H

ydro

On

e d

eman

ds e

xcel

lenc

e

from

eve

ryon

e a

t ev

ery

leve

l in

the

org

an

iza

tion

. W

e a

chie

ve e

xcel

lenc

e b

y:

• P

erfo

rmin

g o

ur

wo

rk s

afe

ly;

• P

rovi

ding

ou

r cu

stom

ers

with

re

liab

le s

ervi

ce;

• C

ontin

uing

to

impr

ove

perf

orm

ance

;

• F

ocus

ing

on o

ur

pe

op

le a

nd

ou

r cu

lture

;

• U

pg

rad

ing

ou

r sk

ills

an

d d

evel

opin

g th

e ta

lent

s a

nd

ab

ilitie

s o

f oth

ers;

an

d

• F

oste

ring

an

d m

aint

aini

ng r

espe

ctfu

l, tr

ustin

g, a

nd

co

llab

ora

tive

re

latio

nshi

ps w

ith o

ur

colle

ague

s.

Cit

izen

ship

O

ur

wo

rk a

t H

ydro

On

e to

uche

s th

e

li ves

of

mill

ions

of c

usto

mer

s a

nd

pe

op

le

acro

ss O

nta

rio.

The

y de

pend

on

us a

nd

we

hav

e a

resp

onsi

bili

ty to

the

m.

We

show

ou

r co

mm

itmen

t to

the

m b

y:

• C

ondu

ctin

g o

ur

busi

ness

in

a w

ay

that

pr

otec

ts t

he h

ealth

an

d s

afet

y

of

the

pu

blic

an

d o

ur

fello

w e

mpl

oyee

s;

• C

ondu

ctin

g o

ur

busi

ness

in

an e

nviro

nmen

tally

-res

pons

ible

man

ner;

• R

espe

ctin

g a

nd

sup

port

ing

the

soci

al a

nd

cul

tura

l fa

bric

of

the

com

mun

ities

whe

re w

e w

ork

, liv

e, a

nd

ser

ve;

an

d

• T

reat

ing

ever

yone

with

res

pect

an

d d

igni

ty.

8 H

YD

RO

ON

E I

NC

.

Page 7: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

WO

RK

EN

VIR

ON

ME

NT

Heu

!th

anC

: S -~

•ry

Hea

lth a

nd s

afet

y ar

e th

e ke

ys t

o th

e su

cces

s o

f H

ydro

On

e a

nd o

re

of

pa

ram

ount

im

port

ance

as

refle

cted

in

our

Hea

lth a

nd S

afet

y P

olic

y.

Hea

lthy

empl

oyee

s w

orki

ng s

afel

y ar

e es

sent

ial

to a

chie

ving

our

corp

orat

e go

als.

We

ore

all

acco

unta

ble

for

heal

th a

nd s

afet

y. F

ulfil

ling

our

indi

vidu

al a

ccou

ntab

ilitie

s is

a v

ital

and

fund

amen

tal

requ

irem

ent

of

ever

y e

mpl

oyee

's j

ob.

Wh

ile m

anag

emen

t ha

s th

e re

spon

sibi

lity

for

man

agin

g sa

fety

and

hea

lth,

all

empl

oyee

s m

ust

mak

e sa

fety

the

prim

e

cons

ider

atio

n in

eve

ry d

ecis

ion

mad

e an

d ev

ery

actio

n ta

ken.

All

empl

oyee

s w

ill v

isib

ly s

uppo

rt p

ract

ices

an

d pr

ogra

ms

that

pro

mot

e

exce

llenc

e.

Eac

h o

f us

has

a p

erso

nal

resp

onsi

bilit

y to

com

e to

wo

rk f

it fo

r du

ty,

to w

ork

saf

ely

and

to i

dent

ify,

repo

rt,

and

whe

re a

pp

rop

ria

te,

corr

ect

wo

rkp

lace

haz

ards

. W

hile

at w

ork,

em

ploy

ees

mus

t no

t be

und

er t

he

influ

ence

or

suffe

ring

the

afte

r ef

fect

s o

f al

coho

l, m

edic

atio

n, o

r ill

icit

drug

s, s

hall

com

ply

with

Hyd

ro O

ne's

Saf

ety

Rul

es,

and

shal

l no

t

bri

ng

or

perm

it an

yone

els

e to

bri

ng

alc

ohol

or

any

illic

it d

rugs

to

any

Hyd

ro O

ne

wor

kpla

ce.

1 0

HY

DR

O O

NE

IN

C.

The

de

live

ry o

f pr

oduc

ts a

nd s

ervi

ces

in a

saf

e m

anne

r is

ess

entia

l to

the

succ

ess

of

the

busi

ness

. W

e a

re c

omm

itted

to

min

imiz

ing

the

risk

of

inju

ry

to t

he p

ubli

c as

soci

ated

with

our

ope

ratio

ns a

nd t

he p

rovi

sion

of

serv

ices

.

Div

crsi

tv

We

val

ue t

he b

ackg

roun

d, e

xper

ienc

e, p

ersp

ectiv

e, a

nd t

alen

t o

f ea

ch

indi

vidu

al.

We

stri

ve t

o cr

eate

a w

orkf

orce

tha

t re

flect

s th

e di

vers

e

popu

latio

ns o

f th

e co

mm

uniti

es i

n w

hich

we

ope

rate

. W

e al

so a

im t

o

crea

te o

n i

nclu

sive

cor

pora

te c

ultu

re w

here

all

empl

oyee

s or

e va

lued

and

hove

eq

ua

l ac

cess

to

oppo

rtun

ities

, w

ithin

the

con

fines

of

lega

l

and

colle

ctiv

e ag

reem

ent

requ

irem

ents

.

We

do

not

dis

crim

inat

e in

hir

ing

and

empl

oym

ent

prac

tices

on

gro

unds

proh

ibite

d b

y a

pp

licab

le la

w,

whi

ch i

nclu

des

suc

h gr

ound

s as

rac

e,

ance

stry

, co

lour

, p

lace

of o

rigi

n, s

ex,

ethn

ic o

rig

in,

age,

mar

ital

and

fam

ily s

tatu

s, p

hysi

cal

ab

ilitie

s, s

exua

l or

ient

atio

n, c

reed

, re

ligio

n, o

r

citiz

ensh

ip.

1-Ja

ra.;

com

ent

We

trea

t em

plo

yees

and

per

sons

with

who

m w

e d

o b

usin

ess

with

dig

nity

and

resp

ect.

Hyd

ro O

ne

doe

s no

t to

lera

te h

aras

smen

t o

r di

scri

min

atio

n.

Har

assm

ent

is a

for

m o

f di

scrim

inat

ion

whi

ch i

nvol

ves

unw

elco

me

and

offe

nsiv

e co

mm

ents

, co

nduc

t, ge

stur

es o

r co

ntac

t ba

sed

on o

r re

late

d to

pro

hib

ited

gro

unds

cov

ered

by

hum

an r

ight

s le

gisl

atio

n.

Har

assm

ent

occu

rs w

hen

the

beha

viou

r co

ncer

ned:

• is

lik

ely

to b

e of

fens

ive,

em

barr

assi

ng o

r hu

mili

atin

g;

• m

ight

, o:

n re

ason

able

gro

unds

, be

per

ceiv

ed a

s p

laci

ng

a c

ondi

tion

on e

mpl

oym

ent,

its t

erm

s o

r co

ntin

ued

em

ploy

men

t; a

nd

/or

• ha

s th

e pu

rpos

e o

r ef

fect

of

inte

rfer

ing

with

on

ind

ivid

ual's

wo

rk

perf

orm

ance

or

crea

ting

on

int

imid

atin

g, t

hrea

teni

ng,

host

ile o

r

offe

nsiv

e w

ork

env

ironm

ent.

CO

DE

OF

BU

SIN

ESS

CO

ND

UC

T

11

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Sim

ilarl

y, w

e d

o n

ot

tole

rate

an

y be

havi

ours

tha

t m

ay

prom

ote

viol

ence

in t

he w

ork

pla

ce.

Wo

rkp

lace

vio

lenc

e of

ten

begi

ns w

ith h

aras

smen

t.

We

hav

e a

duty

to

take

pre

vent

ive

actio

n b

y b

rin

gin

g f

orw

ard

info

rma

tion

rela

ting

to e

mer

ging

situ

atio

ns i

n th

e w

ork

pla

ce th

at m

ay

resu

lt in

vio

lenc

e.

If y

ou a

re i

nvo

lve

d in

a w

ork

pla

ce v

iole

nce

inci

den

t

wh

ere

the

re i

s an

im

min

ent

da

ng

er

to y

our

safe

ty o

r se

curit

y ca

ll 91

1

or

the

loca

l em

erg

ency

num

ber.

Empl

oyee

s w

i th p

oten

tial

wo

rkp

lace

har

assm

ent

an

d/o

r di

scri

min

atio

n

com

plai

nts

shou

ld r

efer

to H

ydro

On

e's

Wo

rkp

lace

Hum

an R

ight

s a

nd

Ant

i-Har

assm

ent

Pol

icy

an

d P

roce

dure

.

' .;>

rk P

erk·

·,..

.. r.

· c

As

empl

oyee

s, w

e o

re a

ccou

ntab

le f

or o

ur

wo

rk a

nd

fo

r o

ur

resu

lts,

an

d a

re c

omm

itted

to

giv

ing

ou

r fu

ll ef

fort

in e

very

thin

g w

e d

o. W

e

expe

ct t

o be

eva

luat

ed b

y su

ch s

tand

ards

as

qua

lity,

qua

ntity

, tim

elin

ess,

a

nd w

heth

er t

he w

ork

has

bee

n co

mpl

eted

saf

ely

an

d w

ithin

the

lim

its

of

allo

cate

d re

sour

ces.

We

rec

ogni

ze t

hat

we

mus

t con

tinue

to

seek

ne

w w

ays

to

be m

ore

effe

ctiv

e a

nd

effi

cien

t. W

e e

xpec

t ou

r su

perv

isor

s

to f

ollo

w l

eade

rshi

p pr

actic

es t

hat

prom

ote

an e

nviro

nmen

t w

here

hig

h

pe

rfo

rman

ce is

enc

oura

ged.

We

exp

ect o

ur

supe

rvis

ors

to s

et c

lea

r

expe

ctat

ions

an

d t

o pr

ovid

e a

pp

rop

ria

te s

upp

ort

an

d t

imel

y fe

edba

ck.

We

exp

ect

a w

ork

env

ironm

ent

in w

hic

h s

ugge

stio

ns f

or i

mpr

ovem

ent

are

wel

com

ed a

nd

im

plem

ente

d w

here

ap

pro

pri

ate

.

l:k

v

:)Jil!

l o

or

Pot

cnti

•JI

At

Hyd

ro O

ne,

we

rec

ogni

ze t

hat

the

cap

ab

ility

and

com

mitm

ent o

f ou

r

peop

le is

our

mos

t val

uabl

e as

set

and

is c

ritic

al t

o ou

r bu

sin

ess

succ

ess.

Sup

ervi

sors

ore

exp

ecte

d to

trea

t em

ploy

ees

in a

man

ner

that

enc

oura

ges

com

mitm

ent a

nd

hig

h pe

rfo r

man

ce.

At

the

sam

e tim

e, s

uper

viso

rs a

re

held

acc

ount

able

for

mai

ntai

ning

an

d e

nhan

cing

the

cap

abili

ty o

f th

eir

unit.

Alth

ough

eac

h o

f us

is

resp

onsi

ble

for

ou

r o

wn

car

eer

plan

nin

g a

nd

deve

lopm

ent,

we

und

erst

and

that

Hyd

ro O

ne

will

supp

ort o

ur

activ

e pu

rsui

t o

f o

join

tly a

gree

d a

nd

sup

port

ed d

evel

opm

ent p

lan.

As

o re

sult,

we

can

expe

ct t

o in

crea

se o

ur

pers

onal

con

trib

utio

n a

nd

val

ue a

s w

ell

as o

ur

colle

ctiv

e ca

pa

bili

ty w

ithin

Hyd

ro O

ne.

I 2

HYD

RO

ON

E IN

C.

CO

NF

LIC

TS

OF

IN

TE

RE

ST

Avo

idin

g C

on

flic

ts o

f In

tere

st

We

avo

id a

ny

conf

lict

of

inte

rest

. A

con

flict

of

inte

rest

is a

ny

situ

atio

n

whe

re o

ur

pers

onal

int

eres

t in

terf

eres

in

an

y w

ay

or

even

ap

pe

ars

to

inte

rfer

e w

ith t

he

inte

rest

s o

f H

ydro

On

e a

nd

the

mak

ing

of

dec

isio

ns

with

hon

esty

an

d i

nte

gri

ty.

Ther

e a

re t

hree

bro

od

gu

idel

ines

for

avo

idin

g

conf

licts

of

inte

rest

:

• A

ny

busi

ness

dec

isio

n fo

r H

ydro

On

e is

to

be b

ased

on

mer

it a

nd

m

ade

stric

tly i

n th

e be

st i

nte

rest

s o

f H

ydro

On

e;

• N

o p

erso

nal b

enef

its,

whe

ther

dir

ect

or

indi

rect

, a

re t

o be

de

rive

d f

or

ours

elv e

s, f

amily

mem

bers

or

frie

nds

as o

res

ult

of

reac

hing

bus

ines

s

deci

sion

s o

n b

eh

alf

of

Hyd

ro O

ne

; a

nd

• W

e a

re to

avo

id a

ny

situ

atio

n th

at m

ay-

or

even

ap

pe

ar

to -

crea

te

a co

nflli

ct o

f in

tere

st b

etw

een

ou

r pe

rson

al i

nter

ests

an

d t

hose

of

Hyd

ro O

ne

.

Are

as o

f co

nfli

ct o

f in

tere

st t

hat

may

aris

e in

the

cou

rse

of o

ur

day-

to-d

ay

wo

rk o

re c

over

ed i

n ot

her

sect

ions

. W

e h

ave

an

ob

liga

tion

to

decl

are

an

y co

nfl

ict

of

inte

rest

or

an

y p

ote

ntia

l o

r pe

rcei

ved

con

flict

of

inte

rest

to

ou

r su

perv

isor

or

to t

he C

orp

ora

te E

thic

s O

ffice

r.

Ou

tsid

e B

usi

nes

s A

ctiv

itie

s W

hile

we

all

have

a r

igh

t to

per

sona

l fr

eedo

m o

utsi

de w

ork

ing

hou

rs,

cert

ain

out

sid

e bu

sine

ss a

ctiv

ities

ma

y co

nstit

ute

a co

nfli

ct o

f in

tere

st.

We

do

no

t se

rve

as d

irect

ors

of

an

y o

rga

niz

atio

n t

hat

supp

lies

good

s

or

serv

ices

to

Hyd

ro O

ne,

buys

go

od

s o

r se

rvic

es f

rom

Hyd

ro O

ne,

or

com

pete

s w

ith H

ydro

One

, w

ithou

t th

e a

pp

rova

l o

f th

e C

orp

ora

te E

thic

s

Offi

cer.

We

ma

y w

ork

for

ano

ther

org

an

iza

tion

, in

clud

ing

on

e s

et u

p b

y

ours

elve

s, p

rovi

ded

it is

not

o s

uppl

ier,

a co

mm

erci

al o

r in

dust

rial

cust

omer

, o

r co

mpe

titor

of

Hyd

ro O

ne,

or

does

not

aff

ect

ou

r w

ork

perf

orm

ance

at

Hyd

ro O

ne.

Wh

ere

it

is n

ot c

lear

whe

ther

ext

erna

l w

ork

inte

rfer

es w

ith o

ur

duty

to

Hyd

ro O

ne

or

affe

cts

ou

r w

ork

per

form

ance

at

CO

DE

Of

BUS

INES

S C

ON

DU

CT

I 3

Page 9: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

"' ,."

"" ~0 " H

ydro

One

, it

is t

he r

espo

nsib

ility

of

the

empl

oyee

to

seek

the

pri

or

ap

pro

val

of

the

Cor

pora

te E

thic

s O

ffic

er.

We

do

not

per

form

wo

rk f

or t

he o

ther

org

an

iza

tion

on

Hyd

ro O

ne

's t

ime,

no

r d

o w

e u

se H

ydro

On

e e

quip

men

t, su

pplie

s, p

ers

onne

l o

r in

telle

ctua

l

prop

erty

for

the

use

of

the

othe

r o

rga

niz

atio

n.

We

do

not

pro

mot

e a

ny

non-

Hyd

ro O

ne

pro

duct

or

serv

ice

to o

ther

s

du

rin

g w

ork

ing

hou

rs.

Cus

tom

ers

an

d c

olle

ague

s fr

om t

he o

utsi

de a

ctiv

ity

may

not

con

tact

us

at

Hyd

ro O

ne

wo

rkpl

aces

. W

e d

o n

ot s

ell

prod

ucts

or

serv

ices

fro

m o

ur

outs

ide

wo

rk t

o H

ydro

One

.

Inv

es

tme

nts

In

vest

men

t in

a H

ydro

On

e c

ompe

titor

or

supp

lier

con

cre

ate

a p

oten

tial

conf

lict

of

inte

rest

. W

e, a

nd

ou

r im

med

iate

fam

ily m

embe

rs -

incl

udin

g

com

mon

-low

rel

atio

nshi

ps -

norm

ally

ma

y no

t h

old

an

y ow

ners

hip

or

finan

cial

in

tere

st i

n a

ny

org

an

iza

tion

tha

t co

mpe

tes

with

an

y bu

sine

ss

act

ivity

of

Hyd

ro O

ne

or

that

sel

ls g

oods

an

d s

ervi

ces

to H

ydro

On

e

whe

re t

hat

inte

rest

ma

y g

ive

ris

e to

o p

oten

tial

or

perc

eiv

ed c

onfli

ct o

f

inte

rest

. E

xcep

tions

to

this

gen

eral

rul

e in

clud

e w

here

the

in

tere

st o

f th

e

empl

oyee

or

imm

ed

iate

fam

ily m

embe

r: •

is e

xerc

ised

thr

ough

a b

lind

trus

t, o

r eq

uiva

lent

, su

ch a

s a

mut

ual

fun

d;

an

d

• co

nsis

ts o

f sh

ares

of

a p

ub

licly

tra

de

d c

orpo

ratio

n a

nd

the

com

bin

ed

inte

rest

of

the

empl

oyee

an

d a

ll im

med

iate

fam

ily m

embe

rs r

epre

sent

s

less

tha

n fiv

e p

er

cent

of

the

issu

ed s

hare

s.

1 4

HY

DR

O O

NE

IN

C.

Prio

r a

pp

rova

l fro

m t

he e

mpl

oyee

's s

uper

viso

r a

nd

the

Co

rpo

rate

Eth

ics

Off

ice

r is

req

uire

d fo

r a

ny

owne

rshi

p o

r fin

anci

al i

nte

rest

of

an

em

ploy

ee

an

d t

he e

mpl

oyee

's i

mm

edia

te f

amily

mem

bers

wh

ich

doe

s no

t co

mp

ly

with

the

ab

ove

req

uire

men

ts,

such

ap

pro

val

on

ly t

o b

e g

iven

on

an

exce

ptio

n ba

sis.

Eve

n if

the

ab

ove

req

uire

men

ts o

re m

et,

on e

mpl

oyee

mus

t di

sclo

se t

o th

eir

supe

rvis

or o

r th

e C

orp

ora

te E

thic

s O

ffic

er

an

y

owne

rshi

p o

r fin

anci

al

inte

rest

in

an

y o

rga

niz

atio

n th

at c

ompe

tes

with

an

y bu

sine

ss a

ctiv

ity o

f H

ydro

On

e o

r th

at s

ells

goo

ds a

nd

ser

vice

s to

Hyd

ro O

ne

hel

d b

y th

e em

ploy

ee a

nd

the

em

ploy

ee's

im

med

iate

fam

ily

mem

bers

wh

ich

mig

ht

reas

onab

ly b

e pe

rce

ived

to

crea

te a

po

tent

ial

conf

lict o

f in

tere

st.

In a

dd

ition

, in

ord

er

to a

void

con

flict

of

inte

rest

situ

atio

ns,

whe

n w

e

ore

aw

are

tha

t a

fam

ily m

embe

r o

r a

frie

nd h

as m

ore

than

fiv

e p

er

cent

owne

rshi

p in

a c

ompe

titor

or

supp

lier

of

Hyd

ro O

ne,

we

mus

t in

form

our

supe

rvi s

or,

or

the

Cor

pora

te E

thic

s O

ffice

r, b

oth

of

the

owne

rshi

p

inte

rest

an

d o

f o

ur

rela

tions

hip

to t

he i

nves

tor.

It is

the

res

pons

ibili

ty

of

man

agem

ent

to e

nsur

e th

at th

e em

plo

yee

ap

prec

iate

s th

e po

tent

ial

con

flict

of

inte

rest

tha

t m

igh

t a

rise

fro

m h

is/h

er

rela

tions

hip

with

the

inve

stor

.

Co

nfi

de

nti

al

Info

rma

tio

n

Con

fiden

tial

info

rmat

ion

incl

udes

, b

ut

is n

ot l

imite

d to

, a

ny

trad

e

secr

ets

or

inte

llect

ual p

rop

erty

an

d a

ny

prop

riet

ary,

sen

sitiv

e, t

echn

ica

l,

com

mer

cial

, st

rate

gic,

fin

anci

al,

cust

omer

an

d p

erso

nal

info

rmat

ion

ab

ou

t cu

stom

ers

an

d e

mpl

oyee

s th

at i

s no

t m

ode

ava

ilab

le p

ublic

ly.

We

ore

res

pons

ible

fo

r kn

ow

ing

wh

at

info

rmat

ion

mus

t re

mai

n in

conf

iden

ce a

nd

fo

r se

ekin

g cl

ari

fica

tion

fro

m o

ur

supe

rvis

or i

f in

dou

bt.

We

do

not

dis

clos

e co

nfid

entia

l in

form

atio

n-

exce

pt a

s re

quire

d b

y

low

-to

an

yon

e o

utsi

de H

ydro

On

e, i

nclu

ding

fam

ily a

nd

frie

nds,

eve

n

afte

r w

e h

ave

left

Hyd

ro O

ne

's e

mpl

oy.

Wit

hin

Hyd

ro O

ne,

we

do

not

di

sclo

se c

onfid

entia

l in

form

atio

n to

col

leag

ues

othe

r th

an i

s ne

cess

ary

to e

n sur

e th

at w

e c

an e

ffect

ivel

y pe

rfor

m o

ur

assi

gned

wo

rk.

We

pro

tect

conf

iden

tial

info

rmat

ion

ag

ain

st th

eft,

frau

dule

nt u

se,

loss

, un

auth

oriz

ed

acce

ss,

or

mis

use

{not

ably

as

it r

elat

es t

o h

ow

we

col

lect

, st

ore

and

CO

DE

OF

BU

SIN

ES

S C

ON

DU

CT

15

Page 10: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

reta

in c

onfid

entia

l in

form

atio

n o

n c

ompu

ter

asse

ts o

r m

obile

dev

ices

).

We

re

cog

niz

e t

hat

an

y un

auth

oriz

ed u

se o

f con

fiden

tial

info

rmat

ion

expo

ses

Hyd

ro O

ne

to l

eg

al,

com

mer

cial

an

d l

iab

ility

risk

s.

Per

sona

l in

form

atio

n a

bo

ut

emp

loye

es m

ust

be m

anag

ed a

nd

kep

t in

o

conf

iden

tial

man

ner

resp

ectin

g th

e p

riva

cy o

f th

e in

div

idu

al,

an

d t

akin

g

into

acc

ount

ou

r o

blig

atio

ns

unde

r a

ny

ap

plic

ab

le le

gisl

atio

n an

d o

ur

busi

ness

pra

ctic

es.

Pu

rch

asin

g D

ecis

ion

s W

e p

rote

ct H

ydro

One

's r

eput

atio

n b

y re

fusi

ng t

o m

ake

purc

hasi

ng

deci

sion

s ba

sed

on

fav

ourit

ism

, pr

ejud

ice,

pre

fere

ntia

l tr

eatm

ent

or

pers

onal

ga

in.

We

mak

e th

em h

ones

tly a

nd w

ith i

nteg

rity,

usi

ng s

uch

crite

ria

as c

ompe

titiv

e p

rici

ng,

qua

lity,

qua

ntity

, de

liver

y, a

nd

ser

vice

.

We

ref

use

invo

lvem

ent

in p

urch

asin

g de

cisi

ons

that

cou

ld l

ead

to o

conf

lict

of

inte

rest

, a

nd

we

dec

lare

to

ou

r su

perv

isor

or

to t

he C

orpo

rate

Eth

ics

Off

ice

r al

l co

nflic

ts o

r po

tent

ial

conf

licts

, se

ekin

g g

uid

an

ce f

rom

ou

r su

perv

isor

or

the

Cor

pora

te E

thic

s O

ffic

er

whe

n w

e a

re u

ncer

tain

.

We

tre

at e

very

one

we

do

bus

ines

s w

ith c

ourt

eous

ly,

resp

ectfu

lly,

an

d

in a

pro

fess

ion

al

man

ner.

We

inf

orm

ou

r ag

ents

, su

pplie

rs,

cons

ulta

nts,

con

trac

tors

an

d b

usin

ess

part

ners

of

ou

r C

ode

and

ou

r ex

pect

atio

n th

at t

hey

ab

ide

by

it, t

o th

e

exte

nt f

easi

ble.

Non

-com

plia

nce

mus

t be

com

mun

ica

ted

to H

ydro

On

e's

Co

rpo

rate

Eth

ics

Off

ice

r w

ho

will

rec

omm

end

wh

at

actio

ns s

houl

d be

take

n. A

n ex

ampl

e o

f an

act

ion

wo

uld

be

to d

iscu

ss o

ur

ethi

cs w

ith

supp

liers

an

d m

ake

it kn

own

to t

hem

tha

t th

eir

cond

uct

is u

nacc

epta

ble

.

A r

elat

ions

hip

with

a s

uppl

ier

shou

ld b

e en

ded

if th

ere

is a

la

ck o

f

impr

ovem

ent,

cons

iste

nt w

ith a

ny

cont

ract

ual

oblig

atio

ns.

16

HY

DR

O O

NE

IN

C.

Co

nd

uct

ing

Bus

ines

s R

elat

ion

ship

s -

Gif

ts a

nd

En

tert

ain

men

t W

e d

o n

ot

(dire

ctly

or

ind

irect

ly)

offe

r, gi

ve,

solic

it, o

r re

ceiv

e:

• a

ny

form

of

bri

be

or

kick

back

;

• gi

fts o

·f co

sh,

gift

cer

tific

ate

s, s

ervi

ces,

dis

coun

ts,

or

loan

s;

• a

ny

gift

, en

tert

ainm

ent,

or

sim

ilar

type

of

bene

fit t

hat

does

not

ser

ve o

legi

timat

e bu

sine

ss p

urpo

se;

or

• a

ny

gift

, en

tert

ainm

ent,

or

sim

ilar

type

of

bene

fit th

at m

ay c

ompr

omis

e

or

ap

pe

ar

to c

ompr

omis

e th

eir

ab

ility

to m

ake

busi

ness

dec

isio

ns i

n

the

best

int

eres

t o

f H

ydro

On

e.

The

onus

is

on

eve

ryon

e to

oct

with

int

egrit

y, u

se g

oo

d j

udgm

ent

an

d

cons

ider

all

imp

lica

tions

be

fore

acc

eptin

g o

r g

ivin

g g

ifts,

ent

erta

inm

ent

or

sim

ilar

favo

urs.

The

y sh

ould

be

of

a na

ture

an

d a

mou

nt t

hat

avo

ids

emba

rras

smen

t, do

es n

ot c

onst

itute

a r

eal

pers

onal

enr

ichm

ent

of

the

reci

pien

t, a

nd

wo

uld

not

ref

lect

un

favo

ura

bly

on

Hyd

ro O

ne

or

the

reci

pien

t, i

f su

bjec

ted

to p

ub

lic s

crut

iny.

Ge

ne

rally

spe

akin

g, a

cce

pta

ble

gifts

will

hov

e a

nom

inal

val

ue.

Una

ccep

tabl

e gi

fts s

houl

d be

ret

urne

d w

ith t

hank

s a

nd

cla

rific

atio

n o

f o

ur

polic

y, o

r su

itabl

y di

strib

uted

in

the

com

mun

ity.

Thes

e re

quire

men

ts d

o n

ot

chan

ge d

uri

ng

tra

ditio

nal gi

ft~i

ving s

easo

ns.

Ins

ide

r T

rad

ing

an

d P

erso

nal

Ad

va

nta

ge

W

e d

o n

ot

divu

lge

con

fiden

tial

or

pro

pri

eta

ry in

form

atio

n a

bo

ut

Hyd

ro O

ne

or

its a

ffilia

tes,

an

d t

heir

cust

omer

s a

nd

sup

plie

rs,

to a

ny

unau

thor

ized

per

son,

or

rele

ase

conf

iden

tial

info

rmat

ion

in a

dva

nce

of

its a

utho

rize

d re

leas

e. W

e d

o n

ot u

se f

or p

riva

te s

pecu

latio

n o

r pe

rson

al

ad

van

tag

e, d

ata

or

info

rmat

ion

that

is

not

ava

ilab

le t

o th

e g

ener

al

pu

blic

.

CO

DE

OF

BU

SIN

ESS

CO

ND

UC

T 17

Page 11: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

.: •

PRO

TEC

TIN

G T

HE

EN

VIR

ON

ME

NT

The

ii:n

viro

nmen

We

will

co

mpl

y w

ith a

ll en

viro

nmen

tal

low

s a

nd

reg

ulat

ions

an

d w

ill

mov

e b

eyo

nd

co

mp

lian

ce w

he

re i

t m

akes

go

od

bus

ines

s se

nse

to d

o s

o.

We

will

des

ign,

bu

ild a

nd

ope

rate

ou

r fa

cilit

ies

to m

ake

effic

ient

use

of

reso

urce

s, p

reve

nt p

ollu

tion

an

d r

educ

e en

viro

nmen

tal

effe

cts

to t

he

exte

nt t

hat

is r

ea

son

ab

ly a

chie

vab

le.

We

will

set

env

ironm

enta

l ob

ject

ives

an

d t

arge

ts,

mon

itor

ou

r pe

rfor

man

ce r

elat

ive

to e

xpec

tatio

ns,

an

d

impl

emen

t p

rog

ram

s to

ach

ieve

con

tinua

l im

prov

emen

t.

Sup

ervi

sors

ore

exp

ecte

d to

pro

vid

e v

isib

le l

eade

rshi

p a

nd

em

ploy

ees

will

ide

ntify

, a

ntic

ipa

te a

nd

rep

ort

pote

ntia

l en

viro

nmen

tal

effe

cts,

an

d

ore

exp

ecte

d to

kn

ow

an

d c

om

ply

with

co

rpo

rate

pol

icie

s, p

roce

dure

s

an

d s

tand

ards

wh

ich

in

corp

ora

te l

eg

al

requ

irem

ents

an

d g

en

era

lly

acce

pted

ind

ustr

y pr

actic

es.

1 8

HY

DR

O O

NE

IN

C.

SAFE

GU

AR

DIN

G H

YD

RO

ON

E'S

ASS

ETS

Pro

per

Use

of

Ass

ets

We

pro

tect

Hyd

ro O

ne

's a

sset

s, u

se t

hem

pro

perly

, sa

fely

, ef

ficie

ntly

,

an

d o

nly

fo

r H

ydro

On

e b

usin

ess.

We

co

mp

ly w

ith a

ll co

rpo

rate

po

licie

s,

stan

dard

s a

nd

gui

delin

es g

ove

rnin

g H

ydro

On

e's

ass

ets.

We

do

not

use

Hyd

ro O

ne

ass

ets

in a

man

ner

that

com

prom

ises

ou

r bu

sine

ss p

ract

ices

or

offe

nds,

har

asse

s, o

r pr

omot

es u

nacc

epta

ble

beha

viou

r.

We

pro

tect

ou

r as

sets

fro

m a

ll ex

tern

al a

nd

int

erna

l th

reat

s in

clu

din

g

thef

t, fr

aud

, de

stru

ctio

n, v

an

da

lism

, te

rror

ism

or

negl

ect.

We

dis

pose

of

Hyd

ro O

ne

pro

pe

rty

in o

n et

hica

l a

nd

ap

pro

ved

man

ner.

The

ft o

r fr

aud

will

not

be

tole

rate

d.

An

y us

e o

f H

ydro

On

e a

sset

s fo

r a

non-

busi

ness

rea

son

(cha

rita

ble

wo

rk,

for

exam

ple)

mus

t be

ap

pro

ved

by

the

supe

rvis

or a

cco

un

tab

le f

or t

hat

asse

t.

Cri

tical

Cy

ber

Ass

ets

The

ob

liga

tio

n t

o pr

otec

t H

ydro

On

e's

ass

ets

als

o in

clud

es t

he p

rote

ctio

n

of

ou

r C

riti

cal

Cyb

er

Ass

ets

from

cyb

er-o

ttoc

k. C

ritic

al

Cyb

er

Ass

ets

ore

all

asse

ts (

phys

ical

an

d i

nfor

mat

ion)

ess

entia

l to

the

re

liab

le o

pe

ratio

n

of

Hyd

ro O

ne

's f

acili

ties,

sys

tem

s a

nd

equ

ipm

ent,

whi

ch i

f co

mpr

omis

ed,

wo

uld

aff

ect

the

relia

bili

ty o

f th

e in

terc

onne

cted

tra

nsm

issi

on s

yste

m

CO

DE

OF

BU

SIN

ES

S C

ON

DU

CT

1

9

Page 12: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

acro

ss N

ort

h A

me

rica.

Em

ploy

ees

mus

t be

vig

ilant

in p

rote

ctin

g th

ese

asse

ts a

nd m

ust

follo

w H

ydro

One

's P

ower

Sys

tem

Cyb

er S

ecur

ity P

olic

y.

Rec

ords

an

d D

ocu

men

t R

eten

tio

n

Rec

ords

ore

im

port

ant

info

rmat

ion

asse

ts a

nd a

res

ourc

e o

f g

rea

t va

lue

to H

ydro

On

e b

ecau

se t

hey

prov

ide

evid

ence

of

Hyd

ro O

ne's

bus

ines

s a

ctiv

ities

, de

cisi

ons,

ope

ratio

ns,

and

inte

rnal

and

ext

ern

al t

rans

actio

ns

and

act

iviti

es.

As

such

, w

e or

e co

mm

itted

to

ensu

ring

the

effe

ctiv

e

and

resp

ons

ible

man

agem

ent

of

all

Hyd

ro O

ne r

ecor

ds.

Empl

oyee

s ar

e re

spon

sibl

e fo

r m

anag

ing

Hyd

ro O

ne r

ecor

ds i

n ac

cord

ance

with

Hyd

ro O

ne'

s R

ecor

ds M

anag

emen

t Pro

gram

whi

ch i

nclu

des

the

follo

win

g p

olic

ies

and

proc

edur

es:

Rec

ords

Man

agem

ent P

olic

y,

Rec

ords

Man

agem

ent

Pro

cedu

res,

Em

ail M

anag

emen

t P

olic

y, a

nd

the

Lega

l an

d Ta

x H

olds

Pol

icy.

Inte

llect

ual

Pro

per

ty

Inte

llect

ual

prop

erty

is a

leg

al c

once

pt w

hich

rec

ogni

zes

owne

rshi

p

in c

reat

ions

of

the

min

d (e

.g.

inve

ntio

ns,

desi

gns,

dra

win

gs,

acad

emic

pape

rs,

etc.

). C

omm

on t

ypes

of

inte

llect

ual

pro

pe

rty

right

s en

coun

tere

d

at

Hyd

ro O

ne

incl

ude

cop

yrig

ht

and

pate

nts

. A

ll in

telle

ctu

al

prop

erty

co

ncei

ved

or

mod

e du

ring

or

afte

r w

orki

ng h

ours

in

the

cour

se o

f

empl

oym

ent w

ith H

ydro

On

e o

r w

hich

is

deriv

ed f

rom

Hyd

ro O

ne

kno

wh

ow

is t

he e

xclu

sive

pro

pe

rty

of

Hyd

ro O

ne

and

is

a va

luab

le

corp

orat

e as

set.

Em

ploy

ees

mus

t di

sclo

se t

o H

ydro

One

all

such

inte

llect

ua

l p

rope

rty

an

d e

very

em

ploy

ee a

ssig

ns t

o H

ydro

On

e a

ll

right

s in

suc

h in

telle

ctua

l p

rop

ert

y.

Acc

ou

nti

ng a

nd

Fin

ance

H

ydro

On

e w

ill c

ondu

ct it

s fin

anci

al a

ffai

rs o

nly

for

law

ful

and

prop

er

purp

oses

in

acco

rdan

ce w

ith a

ppro

ved

auth

oriti

es,

and

prop

erly

rec

ord

resu

lting

tra

nsac

tions

. E

mpl

oyee

s sh

all

not

mis

lead

, m

anip

ulat

e, c

oerc

e

or

frau

dule

ntly

inA

uenc

e an

y ac

coun

tant

. N

o u

ndis

clos

ed f

unds

or

acco

unts

ma

y b

e e

stab

lishe

d. A

ll ca

sh a

nd b

onk

acco

unt

and

othe

r

bus

ines

s tr

ansa

ctio

ns o

re h

andl

ed i

n a

man

ner

that

avo

ids

any

ques

tions

of

brib

ery,

kic

kbac

k s,

mon

ey l

aund

erin

g o

r ot

her

illeg

al o

r im

prop

er

paym

ents

or

any

susp

icio

n o

f im

prop

riet

y w

hats

oeve

r. E

mpl

oyee

s

have

a r

espo

nsib

ility

to

repo

rt c

once

rns

ab

ou

t th

e in

teg

rity

of

finan

cial

repo

rtin

g an

d ha

ve a

n o

blig

atio

n t

o re

port

con

cern

s to

Hyd

ro O

ne's

20

H

YDR

O O

NE

IN

C.

Co

rpo

rate

Eth

ics

Offi

cer.

Alte

rnat

ivel

y, i

f on

em

ploy

ee i

s un

com

fort

able

do

ing

so

dir

e ctly

, H

ydro

On

e h

as s

elec

ted

Cle

arV

iew

Str

ateg

ic

Par

tner

s In

c. (

"Cie

orV

iew

") t

o p

rovi

de

a s

ecur

e th

ird-

part

y re

port

ing

syst

em (

"Cie

arV

iew

Con

nect

s™")

tha

t al

low

s em

ploy

ees

to a

nony

mou

sly

repo

rt c

once

rns

reg

ard

ing

acco

untin

g, i

nfer

nal

acco

untin

g co

ntro

ls,

or

au

diti

ng

mat

ters

.

Cle

arV

iew

con

be

rea

ched

by

calli

ng

1-8

66-9

21-4

491,

by

acce

ssin

g

thei

r w

ebsi

te a

t w

ww

.cle

arvi

ewco

nnec

ts.c

om o

r b

y m

oili

ng

on

anon

ymou

s re

port

to C

leor

Vie

w,

P.O

. B

ox 1

1017

, To

ront

o, O

ntar

io,

M 1

E 1

NO

(fo

r P.

O.

Box

rep

orts

, pl

ease

ens

ure

you

iden

tify

the

org

an

iza

tion

as

Hyd

ro O

ne).

Cho

osin

g t

o in

clud

e p

erso

nal

info

rmat

ion

in a

rep

ort

to

Cle

orV

iew

mea

ns y

ou h

ave

cons

ente

d to

the

col

lect

ion

of

that

per

sona

l in

form

ati

on b

y H

ydro

On

e w

hich

will

be

sent

to

Hyd

ro O

ne

. Th

ere

will

be

no r

epris

al a

gain

st o

n e

mpl

oyee

for

mak

ing

a re

port

in

go

od

fai

th.

Bu

sin

ess

Rep

ort

ing

A

ll H

ydro

On

e f

inan

cial

re

po

rts,

acc

ount

ing

reco

rds,

res

earc

h re

port

s,

sale

s re

port

s, e

xpen

se a

ccou

nts,

tim

e sh

eets

, a

nd

oth

er

docu

men

ts m

ust

accu

rate

ly a

nd c

lea

rly

repr

esen

t th

e re

leva

nt f

acts

or

true

natu

re o

f a

trans

actio

n. F

inan

cia

l tra

nsa

ctio

ns a

nd p

erfo

rman

ce w

ill b

e d

iscl

ose

d in

acco

rdan

ce w

ith a

pp

lica

ble

la

w.

Em

ploy

ees

shou

ld c

onsu

lt H

ydro

On

e's

Em

ploy

ee

Bus

ines

s E

xpen

se P

olic

y to

ens

ure

that

all

busi

ness

exp

ense

s

ore

pro

pe

rly i

ncur

red,

rep

orte

d an

d ap

prov

ed.

Man

agin

g R

isk

W

e w

ill a

pp

rop

ria

tely

ide

ntify

an

d c

ontr

ol H

ydro

One

's r

isks

, w

ithin

the

limits

of o

ur

acc

oun

tab

ilitie

s an

d al

loca

ted

reso

urce

s. T

his

does

no

t m

ean

elim

inat

ing

all

risks

, bu

t ra

ther

it m

eans

miti

ga

ting

the

risks

to

acce

ptab

le

leve

ls f

or H

ydro

One

. R

isk

is d

efin

ed a

s a

ny

poss

ible

eve

nt t

hat

ma

y

adve

rse

ly im

pact

Hyd

ro O

ne's

bus

ines

s ob

ject

ives

. W

e w

ill u

nder

stan

d

the

busi

ness

obj

ectiv

es r

elev

ant

to o

ur w

ork,

and

ask

our

sup

ervi

sors

for

help

or

info

rmat

ion

on

obj

ectiv

es w

here

the

se a

re n

ot u

nder

stoo

d. I

f, in

ou

r op

inio

n, t

here

are

situ

atio

ns w

here

ris

ks o

re n

ot b

ein

g a

pp

rop

ria

tely

cont

rolle

d, e

ither

by

othe

r H

ydro

On

e e

mpl

oye

es o

r b

y co

ntra

ct

empl

oye

es,

we

will

dis

cuss

the

situ

atio

n w

ith o

ur s

uper

viso

rs a

nd,

if

not

reso

lved

, w

e w

ill c

onsu

lt th

e C

orp

orat

e E

thic

s O

ffic

er

for

dire

ctio

n.

CO

DE

OF

BUSI

NES

S C

ON

DU

CT

21

Page 13: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

Usi

ng

em

ail,

th

e In

tern

et a

nd

oth

er ~le

<:fr

('mic C

om

mu

nic

atio

n D

evic

es

Wh

ile li

mite

d a

nd

rea

sona

ble

pers

onal

use

is p

erm

itted

with

you

r

supe

rvis

or's

pri

or

ap

pro

val,

acce

ss t

o el

ectr

onic

com

mun

icat

ion

devi

ces

such

as

phon

es,

em

ail

an

d t

he I

nter

net

is m

ode

ava

ilab

le t

o pr

omot

e

effe

ctiv

e w

ork-

rela

ted

rese

arch

, im

pro

ve o

ur

deve

lopm

ent

an

d e

nhan

ce

corp

ora

te-w

ide

com

mun

icat

ion.

Sin

ce t

he I

nter

net

is o

n "o

pe

n"

envi

ronm

ent

an

d a

cces

sibl

e to

num

erou

s us

ers,

co

re m

ust

be

toke

n

to p

rote

ct a

nd

tre

at a

s co

nfid

en

tial

all

corp

ora

te i

nfor

mat

ion,

inc

ludi

ng

cust

omer

or

an

y ot

her

info

rmat

ion

of

o co

mm

erci

ally

sen

sitiv

e na

ture

wh

ich

is

not

pu

blic

ly a

vaila

ble

.

Wh

en

usi

ng e

mai

l o

r th

e In

tern

et w

e w

ill n

ot d

ow

nlo

ad

pro

gram

s

not

alr

ea

dy

supp

orte

d b

y H

ydro

On

e,

acce

ss s

ites

carr

yin

g s

ocia

lly o

r

po

litic

ally

offe

nsiv

e m

ater

ial,

acce

ss s

ites

in a

ny

wa

y re

late

d to

ter

roris

m,

send

cha

in l

ette

rs,

send

thr

eate

ning

, lib

elou

s o

r ha

rass

ing

mes

sage

s o

r se

nd,

vie

w o

r o

bta

in p

orn

og

rap

hic

mat

eria

l. W

e w

ill n

ot u

se t

he

Inte

rnet

to p

lay

gam

es,

ga

mb

le,

post

or

send

mes

sage

s u

nd

er

disg

uise

d id

en

tific

atio

n o

r se

nd c

onfid

entia

l in

form

atio

n u

nles

s ef

fect

ivel

y pr

otec

ted

(i.e

. us

ing

encr

yptio

n).

Hyd

ro O

ne's

com

pute

rs a

nd

com

pute

r sy

stem

s a

nd

the

con

tent

s th

ereo

f

ore

mon

itore

d to

sup

port

op

era

tion

al,

mai

nten

ance

, a

ud

itin

g,

secu

rity,

an

d i

nves

tiga

tive

activ

ities

. In

ord

er

to p

reve

nt i

na

pp

rop

ria

te u

se,

Hyd

ro O

ne

con

tinue

s to

mon

itor

pers

onal

use

ele

ctro

nic

com

mun

icat

ions

an

d e

mpl

oyee

s m

ay o

r m

ay

not

be

mod

e a

wa

re o

f su

ch m

onito

ring

.

Em

ploy

ees

shou

ld n

ot a

ssum

e th

at t

heir

ele

ctro

nic

com

mun

icat

ions

,

info

rmat

ion,

an

d c

ompu

ter

use

ore

priv

ate.

Wh

en

usi

ng s

ocia

l ne

twor

king

too

ls a

nd p

latf

orm

s su

ch a

s F

aceb

ook,

Link

edln

, Y

ahoo

! G

rou

ps,

Tw

itter

, Y

ouTu

be,

an

d b

logs

, em

ploy

ees

are

rem

inde

d th

at th

e C

od

e a

nd

all

ap

plic

ab

le H

ydro

On

e p

olic

ies

gove

rn

thei

r co

mm

unic

atio

ns.

Wh

eth

er

on d

uty

or

off

dut

y, e

mpl

oyee

s m

ust

not:

• po

st o

r di

sclo

se c

on

fide

ntia

l H

ydro

On

e i

nfor

mat

ion;

or

• po

st c

omm

ents

or

mat

eria

ls w

hic

h c

ould

har

m,

or

be p

erce

ived

to

harm

, H

ydro

On

e in

an

y w

ay.

22

H

YD

RO

ON

E IN

C.

RELA

TIO

NS

HIP

S

Rel

atio

nsh

ips

wit

h I

nves

tors

W

e w

ill d

iscl

ose

mat

eria

l in

form

atio

n t

o th

e p

ub

lic in

o t

imel

y, f

actu

al

an

d a

ccu

rate

man

ner,

in a

cco

rda

nce

with

ou

r C

orp

ora

te D

iscl

osur

e

Pol

icy.

We

will

ens

ure

that

all

repo

rts

an

d d

ocum

ents

tha

t w

e f

ile w

ith

or

furn

ish

to s

ecur

ities

reg

ula

tory

aut

horit

ies

in C

an

ad

a a

nd

the

Uni

ted

Sto

les,

an

d o

ur

othe

r p

ub

lic c

omm

unic

atio

ns,

cont

ain

disc

losu

re t

hat

is

full,

fai

r, a

ccur

ate,

tim

ely

an

d u

nder

stan

dabl

e.

·Rel

atio

nsh

ips

wit

h C

usto

mer

s In

all

aspe

cts

of

do

ing

bus

ines

s w

ith c

usto

mer

s, w

e s

triv

e to

bu

ild o

stro

ng a

nd

mut

ually

val

ued

rela

tions

hip.

We

dem

onst

rate

tha

t H

ydro

On

e

is a

cus

tom

er-f

ocus

ed c

ompa

ny i

n e

very

tra

nsac

tion.

We

str

ive

to g

ive

ou

r cu

stom

ers

high

val

ue,

relia

ble

pro

duct

s a

nd

ser

vice

s. W

e s

eek

cust

ome

rs'

view

s on

iss

ues

affe

ctin

g th

em,

cons

ider

the

ir v

iew

s, a

nd

giv

e th

em f

ee

db

ack

whe

re p

ossi

ble.

Cus

tom

ers

are

giv

en

the

in

form

atio

n

they

nee

d to

mak

e in

form

ed c

hoic

es a

nd

the

y re

ceiv

e tr

uthf

ul i

nfor

mat

ion

ab

ou

t o

ur

prod

ucts

an

d s

ervi

ces.

The

ir sa

fety

an

d h

ealth

is

prot

ecte

d.

We

res

pect

ou

r cu

stom

ers'

pri

vacy

an

d d

iver

sity

. In

all

inte

ract

ions

with

cu

stom

ers,

eve

ry e

mpl

oyee

sha

ll o

ct a

s o

n a

mba

ssad

or o

f H

ydro

On

e

ther

eby

trea

ting

cust

omer

s co

urte

ousl

y, r

espe

ctfu

lly,

an

d i

n a

prof

essi

onal

man

ner.

CO

DE

OF

BU

SIN

ES

S C

ON

DU

CT

23

Page 14: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

fair

Co

mp

etit

ion

W

e o

be

y th

e lo

ws

go

vern

ing

co

mp

etit

ion

, no

t co

nsp

irin

g w

ith a

nyo

ne

to le

ssen

fa

ir c

om

pe

titio

n.

We

do

no

t e

ng

ag

e in

ant

i-co

mpe

titiv

e

pra

ctic

es o

r ill

eg

al

activ

ities

suc

h as

pri

ce-f

ixin

g, b

id-r

igg

ing

, a

nd

kick

ba

cks

. W

e e

nsur

e a

ll p

rocu

rem

en

t p

olic

ies,

pro

cedu

res

an

d

req

uir

ed

pro

cess

es a

re f

ollo

we

d.

We

ga

the

r in

form

atio

n a

bo

ut

com

pe

titor

s in

o l

aw

ful

ma

nn

er.

We

do

no

t, d

irec

tly o

r in

dir

ectly

, m

isre

pres

ent

ours

elve

s, u

se a

thi

rd p

art

y, o

r

off

er

bri

bes

or

giff

s to

so

licit

pro

pri

eta

ry i

nfo

rmat

ion

ab

ou

t co

mp

etit

ors

.

Rel

atio

nsh

ips

wit

h N

on

-Pro

fit

an

d P

rofe

ssio

na

l O

rga

niz

ati

on

s

We

hov

e o

civi

c re

spo

nsi

bili

ty t

o co

ntri

bute

to

ou

r co

mm

uniti

es a

nd

to o

ur

pro

fess

ion

al

org

an

iza

tions

, p

rovi

de

d o

ur

pa

rtic

ipa

tio

n d

oes

no

t in

terf

ere

with

ou

r d

uty

to

Hyd

ro O

ne

. W

e o

nly

pe

rfo

rm s

ervi

ces

on

Hyd

ro O

ne

tim

e a

nd

/or

use

Hyd

ro O

ne

ass

ets

for

on o

rga

niz

ati

on

wh

en

we

ho

ve p

rio

r a

pp

rova

l fr

om

ou

r su

perv

isor

an

d/o

r th

e

supe

rvis

or a

cco

un

tab

le f

or

the

asse

t. If

we

oct

as

o sp

okes

pers

on

for

an

org

an

iza

tio

n, w

e m

ake

it c

lea

r w

e o

re s

pe

aki

ng

fo

r th

at

org

an

iza

tio

n o

r fo

r ou

rsel

ves,

an

d n

ot

act

ing

as

o sp

okes

pers

on o

r

repr

esen

tativ

e o

f H

ydro

On

e.

24

HYD

RO O

NE

INC

.

Po

liti

cal

Pa

rtic

ipa

tio

n

As

pri

vate

citi

zens

, w

e t

ake

pa

rt in

the

de

mo

cra

tic

proc

ess

at

an

y le

vel,

incl

ud

ing

ca

mp

aig

nin

g i

n e

lect

ions

, d

uri

ng

no

n-w

ork

ing

hour

s. P

rio

r a

pp

rova

l is

re

qu

ire

d i

f w

e n

eed

a le

ave

of

ab

sen

ce t

o

pa

rtic

ipa

te,

an

d o

ur

pa

rtic

ipa

tio

n m

ust

be

kep

t st

rictly

se

pa

rate

fro

m

ou

r a

sso

cia

tion

wit

h H

ydro

On

e.

All

such

lea

ves

of

abse

nce

will

be

wit

ho

ut

pa

y. H

ydro

On

e w

ill n

ot

ma

ke d

on

atio

ns

(fin

an

cia

l o

r

oth

erw

ise

) to

po

litic

al p

artie

s, e

lect

ed r

epre

sent

ativ

es,

or

can

did

ate

s

for

elec

ti on

at

an

y li

me

.

Co

nd

uct

ing

Do

mes

tic

an

d I

nte

rna

tio

na

l B

usin

ess

We

ap

ply

Hyd

ro O

ne

's C

od

e t

o a

ll o

f th

e co

mp

an

y's

op

era

tion

s,

inte

rna

tion

al

as w

ell

as d

omes

tic a

nd

und

erst

and

that

the

Co

de

mus

t b

e c

om

plie

d w

ith

in

all

circ

umst

ance

s ev

en i

f co

nve

ntio

na

l

pra

ctic

e i

s d

iffe

ren

t in

fo

reig

n j

uris

dict

ions

. H

ydro

On

e e

mpl

oyee

s

com

ply

wit

h t

he l

ette

r a

nd

sp

irit

of

dom

estic

an

d f

ore

ign

le

gal

requ

irem

ents

in

clu

din

g a

pp

lica

ble

low

s, r

ules

an

d r

eg

ula

tion

s,

as t

hey

ap

ply

to

all

busi

ness

act

iviti

es.

Hyd

ro O

ne

em

ploy

ees

are

com

mitt

ed t

o en

suri

ng

th

at

inte

rna

tion

ally

­

reco

gn

ize

d h

uman

rig

hts

of

men

, w

om

en

, ch

ildre

n,

an

d i

nd

igen

ous

an

d t

rib

al

peop

les,

ore

res

pect

ed i

n a

ll H

ydro

On

e a

ctiv

ities

, w

he

reve

r

Hyd

ro O

ne

doe

s bu

sine

ss.

We

con

sult

with

rel

evan

t g

ove

rnm

en

t au

thor

ities

an

d l

oca

l co

mm

uniti

es

to e

nsur

e a

pro

ject

do

es

no

t po

se a

dis

pro

po

rtio

na

te p

hys

ica

l, so

cial

,

or

eco

no

mic

da

ng

er

to t

he n

eig

hb

ou

rin

g p

op

ula

tion

s, p

rop

ert

y, o

r

en

viro

nm

en

t.

Hyd

ro O

ne

em

ploy

ees

ma

inta

in t

he h

igh

est

sta

nd

ard

s o

f co

nd

uct

,

in O

nta

rio

, N

ort

h A

me

rica

an

d o

vers

eas.

We

ad

he

re t

o th

e so

me

sta

nd

ard

s p

rovi

de

d b

y C

an

ad

ian

la

w c

on

cern

ing

the

co

nd

uct

of

busi

ness

in

fo

reig

n c

ount

ries.

We

are

sub

ject

to

an

d c

om

ply

wit

h

Ca

na

da

's C

orru

ptio

n o

f For

eign

Pub

lic O

ffic

ials

Act

an

d t

he U

nite

d

Sto

les'

For

eign

Cor

rupt

Pra

ctic

es A

ct o

f 19

77.

We

res

ist

all

oth

er

tra

de

rest

rictio

ns o

r re

stri

ctiv

e tr

ad

e p

ract

ices

wh

ere

th

ey v

iola

te i

nte

rna

tion

al

norm

s a

nd

sta

nd

ard

s.

CO

DE

OF

BUS

INES

S C

ON

DU

CT

25

;q

:.:!

,.~

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Page 16: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

AC

CO

UN

TA

BIL

ITIE

S

Em

plo

yees

All

emp

loye

es s

hal

l:

• C

om

ply

with

the

Co

de;

• C

ompl

ete

an

y re

quire

d tr

aini

ng o

n t

he C

ode;

• D

ecla

re a

ll co

nflic

ts o

f in

tere

st,

perc

eive

d co

nflic

ts o

f in

tere

st,

an

d

pote

ntia

l co

nflic

ts o

f in

tere

st t

o th

eir

supe

rvis

or o

r th

e C

orpo

rate

Eth

ics

Off

icer

;

• Im

med

iate

ly r

epor

t a

ny

viol

atio

ns o

r su

spec

ted

vio

latio

ns o

f th

e C

od

e

to t

heir

sup

ervi

sor,

the

Co

rpo

rate

Eth

ics

Off

icer

, o

r th

roug

h C

lear

Vie

w;

• Im

med

iate

ly r

epor

t a

ny

conc

erns

re

ga

rdin

g qu

estio

nabl

e ac

coun

ting

or

au

diti

ng

mat

ters

to

the

Cor

pora

te E

thic

s O

ffic

er

or

thro

ugh

Cle

orV

iew

;

an

d

• In

form

ou

r ag

ents

, su

pplie

rs,

cons

ulta

nts,

con

trac

tors

an

d b

usin

ess

part

ners

of

ou

r ex

pect

atio

n th

at t

hey

com

ply

with

ou

r C

ode

to t

he

exte

nt f

easi

ble

an

d i

mm

edia

tely

re

po

rt n

on

<o

mpl

ianc

e to

the

Co

rpo

rate

Eth

ics

Offi

cer.

In a

ll g

oo

d f

aith

rep

ortin

g, e

mpl

oyee

s o

re a

ssur

ed t

hat

ther

e w

ill b

e

no r

epris

als.

MC

P E

mp

loye

es

All

MC

P e

mp

loy

ee

s,

in a

dd

itio

n t

o t

hei

r re

spo

nsi

bili

ties

as

e

mp

loy

ee

s,

shal

l:

• A

nn

ua

lly c

onfir

m,

an

d u

pdat

e th

roug

hout

the

yea

r as

nec

essa

ry,

that

the

y ho

ve c

ompl

ied

with

the

Cod

e, t

hat

they

hav

e de

clar

ed

an

y co

nflic

ts o

f in

tere

st,

actu

al,

perc

eive

d, o

r po

tent

ial

an

d t

oken

ap

pro

pri

ate

ste

ps t

o m

itiga

te s

uch

conf

licts

, a

nd

tha

t th

ey h

ove

iden

tifie

d a

ny

outs

ide

ap

po

intm

ents

, di

rect

orsh

ips

or

offic

er p

ositi

ons

usin

g th

e fo

rm e

ntitl

ed "

Co

mp

lian

ce F

orm

". T

his

form

is

ava

ilab

le o

n

Hy

dro

Ne

t -

All

Lin

ks -

Po

licie

s, P

roce

du

res,

an

d

Ma

nu

als

-C

od

e o

f B

usin

ess

Co

nd

uct

.

28

HYD

RO O

NE

INC

.

Su

per

viso

rs

Su

per

viso

rs,

in a

dd

itio

n t

o t

hei

r re

spo

nsi

bili

ties

as

e

mp

loy

ee

s,

shal

l:

• E

nsur

e th

at th

eir

empl

oyee

s un

ders

tand

an

d c

om

ply

with

the

Co

de

;

• E

nsur

e th

at t

heir

empl

oyee

s m

eet

thei

r ac

coun

tabi

litie

s as

out

lined

a

bo

ve;

• C

reat

e on

env

ironm

ent

that

ens

ures

tha

t em

ploy

ees

feel

com

fort

able

bri

ng

ing

the

ir co

ncer

ns f

orw

ard

;

• B

e a

kno

wle

dg

ea

ble

an

d r

elia

ble

sou

rce

of

ad

vice

;

• M

ain

tain

the

conf

iden

tialit

y o

f th

e id

enti

ty o

f th

e in

div

idu

al r

ais

ing

conc

erns

to

the

exte

nt p

erm

itted

by

law

an

d H

ydro

On

e's

ab

ility

to

addr

ess

the

conc

ern;

• In

form

the

Cor

pora

te E

thic

s O

ffic

er

of

an

y co

nflic

t o

f in

tere

st

decl

arat

ions

(in

clud

ing

pote

ntia

l co

nflic

ts o

f in

tere

st);

• Im

med

iate

ly in

form

the

Co

rpo

rate

Eth

ics

Off

ice

r o

f a

ny

actu

al o

r

susp

ecte

d vi

ola

tions

of

the

Co

de;

an

d

• R

evie

w th

e C

od

e w

ith t

heir

em

ploy

ees

on a

n a

nnua

l ba

sis

an

d r

ep

ort

all

Co

de

vio

latio

ns a

nd

con

flict

s o

f in

tere

st (

actu

al,

perc

eiv

ed o

r po

tent

ial)

to t

he C

orp

ora

te E

thic

s O

ffice

r.

Co

rpo

rate

Eth

ics

Off

ice

r

Th

e C

orp

ora

te E

thic

s O

ffic

er s

hal

l:

• E

nsur

e th

at t

he C

od

e is

impl

emen

ted

with

in H

ydro

On

e;

• Im

plem

ent a

nd

mai

ntai

n o

secu

re t

hir

d-pa

rty

repo

rtin

g sy

stem

;

• A

nn

ua

lly r

evie

w a

nd

upd

ate

the

Cod

e fo

r su

bmis

sion

to

the

Hum

an

Res

ourc

es C

omm

ittee

("H

R C

omm

ittee

");

• T

rack

<Jn

d re

port

all

repo

rted

vio

latio

ns o

f th

e C

od

e t

o th

e H

R

Com

mitt

ee o

n o

n an

nual

bas

is;

• Tr

ack

an

d r

ep

ort

all

repo

rted

vio

latio

ns o

f th

e C

od

e r

eg

ard

ing

acco

untin

g, i

nter

nal

acco

untin

g co

ntro

ls,

or

audi

ting

mat

ters

to

the

Au

dit

an

d F

inan

ce C

omm

ittee

bia

nn

ua

lly o

r m

ore

freq

uent

ly a

s

req

uir

ed

;

CO

DE

OF

BUSI

NES

S C

ON

DU

CT

29

Page 17: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

• P

rovi

de a

dvic

e an

d g

uid

an

ce w

ith r

espe

cl t

o th

e pr

ovis

ions

of

the

Co

de

; •

Ens

ure

that

ap

pro

pri

ate

man

agem

ent

actio

n is

tak

en t

o in

vest

igat

e

and

men

age

know

n o

r su

spec

ted

viol

atio

ns

of

the

Cod

e;

• Im

med

iate

ly r

epor

t al

l an

onym

ous

com

plai

nts

rega

rdin

g th

e C

od

e,

rega

rdle

ss o

f th

e m

ater

ialit

y o

f su

ch c

ompl

ain

ts,

to th

e Pr

esid

ent

and

Ch

ief E

xecu

tive

Off

ice

r (i

f th

e co

mpl

aint

doe

s no

t in

volv

e th

e P

resi

dent

and

Ch

ief

Exe

cutiv

e O

ffic

er),

or

the

Ch

air

of

the

Boa

rd (

if th

e

com

plai

nt in

volv

es t

he P

resi

dent

and

Ch

ief

Exe

cutiv

e O

ffic

er);

and

• R

epor

t al

l an

onym

ous

com

plai

nts

rega

rdin

g th

e C

od

e t

o th

e B

oord

of

Dire

ctor

s.

Pre

sid

en

t a

nd

Ch

ief

Ex

ecu

tiv

e O

ffic

er

The

Pre

sid

en

t a

nd

Ch

ief

Exe

cuti

ve O

ffic

er

will

sub

mit

the

Cod

e fo

r a

pp

rova

l by

the

Boa

rd o

f D

irect

ors

of

Hyd

ro O

ne

Inc.

and

is

acco

unta

ble

for

deve

lopm

ent

and

impl

emen

tatio

n o

f a

ny

polic

ies

and

proc

edur

es r

equi

red

for

putti

ng t

he C

ode

into

pra

ctic

e. T

he P

resi

dent

an

d C

hie

f E

xecu

tive

Off

ice

r is

ulti

mat

ely

resp

onsi

ble

for

Hyd

ro O

ne

's

com

plia

nce

with

the

Co

de

and

thi

s in

clud

es e

nsur

ing

the

com

plia

nce

of

all

empl

oyee

s.

The

Boa

rd o

f D

irect

ors

mon

itors

com

plia

nce

with

the

Cod

e th

roug

h th

e

HR

Com

mitt

ee a

nd t

he A

ud

it an

d F

inan

ce C

omm

ittee

, to

who

m t

he

Cor

pora

te E

thic

s O

ffic

er

repo

rts.

An

y w

aive

rs f

rom

the

Co

de

for

the

bene

fit o

f di

rect

ors

or

exec

utiv

e of

ficer

s sh

all

be

gra

nted

sol

ely

by

the

Boo

rd o

f D

irect

ors

and

will

be

disc

lose

d in

acc

orda

nce

with

all

ap

plic

able

le

ga

l req

uire

men

ts.

In a

dd

ition

, th

e B

oard

of

Dire

ctor

s

revi

ews

and

reas

sess

es t

he C

od

e a

nnua

lly.

30

H

YDR

O O

NE

IN

C.

.-·'"

"' AN

ON

YM

OU

S R

EPO

RT

ING

An

y su

spec

ted

viol

atio

n o

f th

e C

ode

can

be

rep

orte

d an

onym

ousl

y to

th

e C

orpo

rate

Eth

ics

Off

ice

r an

d th

e m

atte

r w

ill b

e f

ully

inv

estig

ated

.

If e

mpl

oyee

s ar

e un

com

fort

able

rep

ortin

g di

rect

ly t

o th

e C

orpo

rate

Eth

ics

Offi

cer,

the

y ca

n re

port

the

ir co

ncer

ns a

nony

mou

sly

to C

lear

Vie

w b

y te

leph

one

(1-8

66-9

21-4

491)

, in

tern

et (

ww

w.

clea

rvie

wco

nnec

ts.c

om).

or

by

conf

iden

tial

mai

l (P

.O.

Box

110

17,

Tor

onto

, O

nta

rio

, M

1 E

1 N

O).

Rep

orts

of

alle

ged

wro

ng

do

ing

sho

uld

incl

ude

as m

uch

deta

il as

pos

sibl

e

incl

udin

g da

tes,

ind

ivid

uals

/witn

esse

s in

volv

ed,

and

an

y su

ppor

ting

ma

teri

al/e

vid

en

ce t

hat

may

be

pert

inen

t to

the

alle

gatio

n. A

ll co

mpl

aint

s

are

take

n ve

ry s

erio

usly

and

ful

ly i

nves

tigat

ed.

Wh

eth

er

a re

port

or

alle

ga

tion

is

mad

e di

rect

ly t

o a

supe

rvis

or,

to t

he C

orpo

rate

Eth

ics

Off

icer

or

anon

ymou

sly,

if

a vi

olat

ion

is f

ound

and

sup

port

ed,

the

mat

ter

is a

pp

rop

ria

tely

add

ress

ed.

If o

n a

lleg

atio

n is

no

t fo

und

to b

e s

uppo

rted

,

the

mol

ter

is c

lose

d.

Cho

osin

g to

inc

lude

per

sona

l in

form

atio

n ab

out

your

self

in a

rep

ort

to C

lea

rVie

w m

eans

tha

t yo

u ha

ve c

onse

nted

to

the

colle

ctio

n o

f th

at

pers

onal

inf

orm

atio

n b

y H

ydro

One

, an

d th

e in

form

atio

n w

ill b

e

prov

ided

to

the

Cor

pora

te E

thic

s O

ffic

e f

or i

nves

tigat

ion.

The

re w

ill

be

no

repr

isal

aga

inst

any

em

ploy

ee f

or m

akin

g a

repo

rt i

n g

oo

d f

aith

.

CO

DE

OF

BU

SIN

ES

S C

ON

DU

CT

31

Page 18: -o >.. c .fD ·- 0.. u c:: c › abouthydroone...Business Activities 1 4 Investments 15 Confidential Information 16 Purchasing Decisions 17 Conducting Business Relationships-Gifts

WH

O T

O C

ON

TA

CT

Ma

ure

en

Wa

reh

am

C

orp

ora

te S

ecr

eta

ry a

nd

Co

rpo

rate

Eth

ics

Off

ice

r T

el:

41

6-3

45

-63

13

e

ma

il:

ma

ure

en

.wa

reh

am

@H

yd

roO

ne

.co

m

32

H

YD

RO

ON

E IN

C.