FastTrack for Office 365

Alistair Speirs

Jeff Medford

OFC-B320

Path to a successful Office 365 deployment and adoption

DeploymentInfrastructure preparation

Service provisioning

Data migration

AdoptionUsage Enhancements

Getting Started Trial Plan

FastTrack for Office 365Included as part of the service

Available for all customers with 150+ seats

Includes Exchange, SharePoint, Lync, Office 365, Pro Plus, and YammerMicrosoft services covered include A, E, G, and eligible standalone SKUs

Getting Started• E3, A3, or G3 subscription for up to 250 users and 90 days in

length• Setup provided by Microsoft, certified partner, or customer• Resources included as part of the deployment• Built-in user guides for getting started with Office 365• Lync Devices Pilot kit

Onboarding• Current states assessment of your environment• Automated review and configurations for Active Directory, mail

routing, Domain Name System (DNS) settings, and more• User provisioning• Directory and password synchronization• Basic Active Directory federation• Mail-flow routing

Personalized assistance onboarding

Provisioned and ready to use service

Quick and predictable start and deployment

250 person/90-day E3, A3, or G3 trial subscription

Pre-populated content for both IT pros and end users

All Office 365 workloads on PC, web, and mobile devices

Seamless transition to a production environment

Getting StartedGet Office 365 up and running in your organization easily and have your users experience the value that Office 365 can bring to them. Begin your Office 365 experience with helpful scenarios and how-to documentation for your users and IT professionals—all from within your own Office 365 environment.

IT pro End user

• Getting Started for IT

• Deployment and remediation labs

• Preliminary deployment plan

• Detailed deployment plan

• Getting Started content for all workloads

• Business and end user scenarios

• Training video library

• Getting Started Excitement kits

Microsoft delivered onboarding for all users, organization wide to Office 365 services

Exchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer

Direct remote assistance provided by an Office 365 onboarding expert who will assist with various onboarding activities using a combination of tools, documentation, guidance, and carrying out configuration tasks where applicable

Robust suite of automated checks and configuration to assess—current state assessment, identity management, and domain configuration

Onboarding support will be available in following languages: Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese or Spanish

Available for all customers with 150+ seats of E, G, A (paid), and eligible SKUs

OnboardingReady to get the rest of your users onboard to Office 365?

Microsoft will guide you through preparing your infrastructure, integrating identity management, and provisioning services.

FastTrack Getting Startedhttp://deploy.office.com/getting-started

Getting Started

for usersProvides an environment where business users can experience Office 365

Deployments are isolated to their own site collection so users can experience SharePoint without affecting the production environment

Users can watch training videos about Office 365 features and associated content within the site allows for immediate experience of some of the features discussed

Foster ideas and creativity to automate manual processes or enhance existing ones with FastTrack sample content

Provides an environment where members of the IT staff can learn about Office 365

IT staff members can follow guided steps for implementation of Office 365 with the FastTrack Tasks site

Provides access to resources to facilitate and guide change management with the Change Management site

Use the FastTrack Management App to access FastTrack Labs for additional training, manage users, and gain valuable information from the feedback survey’s

Getting Started for IT

DemonstrationFastTrack Getting Started experience

FastTrack Management AppExplore pre-built scenarios with custom content to your FastTrack site collection

Manage users, review reporting and readiness metrics

Access FastTrack Labs to train and test IT staff readiness to manage and maintain Office 365 following deployment and implementation

Manage surveys to understand the impact of FastTrack on your organization

Choose from 6 content filled pre-built sites:

• HR and Internal Communications

• R&D, Production, and Operations

• Sales and Marketing (home page pictured on right)

• Finance and Accounting

• Legal

• Information Technology

Users can explore sample content and learn how to build custom content with the on-page videos

Review tool tips for a quick review of features while gathering ideas for site implementation

Practice building out custom features and solutions before implementing in the production environment

Additional scenarios

Deployment planninghttp://deploy.office.com/deployment-plan

Planning is (still) important for Office 365Aims of an Office 365 deployment plan:

• Understand your business objectives

• Set the right expectations

• Define your expected deployment timeline

• Establish clear accountabilities with your team, Microsoft and your partner

• Outline your project team’s roles, responsibilities and contacts

• Document your current environment

“If you fail to plan, you’re planning to fail.”

—Benjamin Franklin, inventor of the “Pros & Cons list”

DemonstrationDeployment Planning tool

“I need help planning for my Office 365 deployment!”—Introducing Deployment Planning

Services, for Software Assurance customers

3 day and 10 day Deployment Planning Services offerings and guidance now available from

Qualified Cloud Productivity partners

Microsoft Consulting Services

Outcome of the engagement is a verified deployment plan scoped to your environment and needs

http://deploy.office.com/deployment-planning-services

Office 365 FastTrack planning engagementsSoftware Assurance Benefit, executed by MCS and Partners

FastTrack Onboardinghttp://deploy.office.com/onboarding

Microsoft provided enhanced onboarding support for eligible customers

Onboarding support

Eligibility of customerCustomer purchases licenses for a new Office 365 tenant and purchases at least 150 licenses for the new Office 365 tenant in one of the following plans for Office 365 service*• Office 365 Enterprise plans (E1, E3, E4) • Exchange Online Plan 1 and Exchange Online Plan 2 • Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online

standalone plans, OneDrive standalone plans. • Office 365 Government plans (G1, G3, G4) • Paid Office 365 Education plans (A3, A4)

Eligibility applications and servicesMicrosoft will onboard one or all of the following applications to Office 365 if customer has purchased them. Each application will go through Onboarding exercise once within the 12-month period from the time of initiation• Exchange Online • SharePoint Online • Lync Online

Office 365 Core Onboarding supportOne single Active Directory forest with its forest functional level set to Windows server 2003 level or above • Activation of tenant • Configuration guidance for TCP/IP protocols and firewall • Configuration guidance of DNS for eligible applications • Validation of connectivity to Office 365• Installation guidance and configuration assistance as needed for

the following identity services • Directory Synchronization server between the customer AD DS and

Office 365 service• Password synchronization with the Directory Synchronization tool • AAD sync server between the customer AD DS and Yammer service • ADFS for local domain authentication with Office 365 Service in a

single-site fault-tolerant configuration

• Provide the customer with a remediation checklist• Yammer • Office ProPlus • OneDrive for Business

* Office 365 kiosk plans (K), Office 365 midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer enterprise standalone plan; Office 365 dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third-party that is contractually obligated to provide support for the Office 365 service are ineligible.

Microsoft provided enhanced onboarding support for eligible customers

Onboarding support—workload detailsExchange Online OnboardingProvide guidance with• Domain Name System (DNS) • Configuration of the messaging setup to enable email routing between

source messaging system and Office 365 environments • Assist with enabling the eligible source environment for coexistence

with Exchange Online when applicable

SharePoint Online OnboardingProvide guidance with• Setting up user provisioning including licensing • Enabling site creation for customer administrator • Planning site collections • Securing content and managing permissions • Enabling personal sites and social features • Feature configuration

Lync Online OnboardingProvide guidance with• Provisioning Lync cloud identities for Office 365 service • Configuration of Lync setup to enable instant messaging (IM)

and presence features for Office 365 service

Yammer OnboardingProvide guidance with• Converting customer’s Yammer basic network into a

Yammer enterprise network  • Setting up Yammer directory synchronization and Single Sign On

(SSO) setup using ADFS• Integrating Yammer with SharePoint Online

Office 365 ProPlus OnboardingProvide guidance with• Assignment of end-user licenses • Setting up click-to-run from internet • Configuration assistance for a single on-site distribution server for click-

to-run (customer needs to provide server with guidance for client XML)

Customer/Partner responsibilitiesGeneral activitiesNetwork configuration, analysis, bandwidth validation, testing, and monitoring

Technical change management approval process and supporting documentation

Rationalization and definition of group policies for user, workstation, and server management

Modification of current operational model and operation guide

Multifactor authentication

Cobranding of Office 365 user interfaces

Decommissioning and removal of on-premises environments (like messaging and collaboration)

Construction and maintenance of customer test environment

Installation of service packs and any required updates on infrastructure servers

Provide/configure public SSL certificates

Modifications to the Office 365 service beyond the configurable options

Overall program and project management of customer resources

End user communications, documentation, training, and change management

Help-desk documentation and training

Producing customer specific reports, presentations, or meeting minutes

Architectural and technical documentation specific to the customer

Design, procurement, installation, and configuration of hardware and networking

Analysis of customer networks

Procurement, installation, and configuration of software

Configuration, packaging, and distribution of client software required for Office 365 service

Management, configuration, and activation of mobile devices

Applying security policies on mobile devices

Depending on environment, these are the activities you may need to perform

Depending on environment, these are the activities you may need to perform

Customer/Partner responsibilitiesIdentity integration activitiesAD DS design, installation, and configuration, including trusts and site definitions

If applicable, multi-forest consolidation including consolidating or decommissioning existing AD DS domains or domain controllers (if any)

AD DS organizational unit restructuring, workstation migration, and group policy change within the existing AD DS domains

Attribute changes in AD DS to allow for filtering of objects with Directory Synchronization tool

AD DS remediation production changes required to get a complete sync

Forefront Identity Manager implementation or customizations to support multiple Active Directory forests

Customization of the Directory Synchronization tool

Disaster planning for Directory Synchronization tool with SQL Server software

SQL Server software installation of Directory Synchronization tool

Facilitating BlackBerry Business Cloud services for the Office 365 service

Customization of the DirSync tool

Disaster planning for DirSync tool

Application code modifications to implement federation solution

Security assessments or security-policy recommendations

Integration into any other identity providers, such as using WS-Federation or SAML 2

Integration with information cards or Windows CardSpace identity selector

Firewall changes, perimeter network setup, load balancing, or any other form of networking changes

Customizations to authentication pages

Third-party or reverse-proxy integration for presentation of AD FS services to the internet

Configuration of two-factor authentication

Supporting pre-authentication to access the AD FS servers from the internet

Customer/Partner responsibilitiesMessaging activitiesInfrastructure, design changes or modifications to existing on-premises messaging servers

Configuration to existing on-premises messaging servers

Coexistence with business applications

Domino directory to Active Directory Synchronizations

Ongoing synchronization between the Lotus Domino directory and AD DS

Synchronization of security groups from Domino directory to on-premises instance of AD DS

Connectivity to any other identity sources or interfaces beyond those that are eligible for Onboarding benefit

Provisioning or removing of identity objects throughout the solution

Workflow functionality for providing automated approval and denial capabilities

Dependent application discovery, remediation, modifications or troubleshooting

Depending on environment, these are the activities you may need to perform

FastTrack for Office 365Included as part of the service

Available for all customers with 150+ seats

Includes Exchange, SharePoint, Lync, Office 365, Pro Plus, and YammerMicrosoft services covered include A, E, G, and eligible standalone SKUs

Getting Started• E3, A3, or G3 subscription for up to 250 users and 90 days in

length• Setup provided by Microsoft, certified partner, or customer• Resources included as part of the deployment• Built-in user guides for getting started with Office 365• Lync Devices Pilot kit

Onboarding• Current states assessment of your environment• Automated review and configurations for Active Directory, mail

routing, Domain Name System (DNS) settings, and more• User provisioning• Directory and password synchronization• Basic Active Directory federation• Mail-flow routing

Personalized assistance onboarding

Provisioned and ready to use service

Quick and predictable start and deployment

Office 365 Adoption Offerhttp://deploy.office.com/adoption-offer

Office 365 Adoption OfferService promotion provided

to customers to help with onboarding and adoption

Use toward remediation, migration and adoption activities through partners

Available for all customers with qualified 150+ seats

Includes all Office 365 workloads

Service promotion provided to customers to help with onboarding and adoptionWho/WhenCustomers who buy 150+ seats of Office 365• Office 365 Enterprise plans (E1, E3, E4)

• Exchange Online Plan 1 and Exchange Online Plan 2

• Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive standalone plans

• Office 365 Government plans (G1, G3, G4)

• Paid Office 365 Education plans (A3, A4)

September 1, 2014–March 31, 2015

What

Office 365 FY15 Adoption Offer

Activities may include• Partner led project management of Onboarding

• Partner led data migration (email, OneDrive or SharePoint)

• Partner led remediation activities

• Partner led SharePoint, Lync, and Yammer adoption activities

Or• Microsoft provided mail migration

Microsoft-provided enhanced onboarding support for eligible customers

FY15 Adoption Offer—email migration optionMailbox migrationMicrosoft will migrate mailboxes from the following source environments• Single Exchange organization at Exchange 2003+

• Single Lotus Domino 7.0.3+ environment

• Single IMAP accessible email (i.e., Gmail) environment

• Single Exchange + Single IMAP, Single Domino + Single IMAP

Migration schedule and operations• Migration will be done on standardized prescheduled 24x5 basis in

pre-defined migration time slots with 3 migration time slots per migration day

• All migrations will use Microsoft cloud-based migration tools

• Post-migration report for the migration time slot is provided to customer

Customer expectations and responsibilities• Migration schedule and specific mailboxes

• Client-side migration issue support

• End user communications

• Migration of client side data (.pst, local Outlook settings, local contacts)

• Post migration support

• Remediation or migration of Lotus Domino applications and application data

• Migration of mail that is in databases not based on the standard Lotus Domino mail template

• Modifications to the IMAP4 tool for IMAP4 mail systems that are incompatible with the tool

Path to a successful Office 365 deployment and adoption

DeploymentInfrastructure preparation

Service provisioning

Data migration

AdoptionUsage Enhancements

Getting Started Trial Plan

Get up and running!Find out more at

deploy.office.com

Your assigned Onboarding expert will contact you within 30 days of purchase

Complete a deployment plan with help from your Microsoft or partner team

Go to deploy.office.com/getting-started to provision the Getting Started content

Decide which offer you’d like to take up—either mail migration or adoption services

Get certified with the MCSA: Office 365 to be ready to manage your environment

OFC-B226 Microsoft Office 365 Managing Change (Tuesday)

OFC-B210 Simplifying the Office 365 IT Experience for Admins and Partners (Thursday)

OFC-B335 Office 365 Network Topology and Performance Planning (Thursday)

OFC-B211 Beyond Deployment: How IT Can Inspire, Motivate, and Drive Sustainable Adoption (Thursday)

Related content

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Resources

Learning

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www.microsoft.com/learning

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© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.