© prentice hall, 2003 business communication todaychapter 6 - 1 completing business messages
TRANSCRIPT
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 1
Completing Completing Business Business MessagesMessages
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 2
Three-Step Writing Three-Step Writing ProcessProcess
Step 1
Planning
Step 3
Completing
Step 2
Writing
Analyze
Investigate
Adapt
Organize
Select
Compose
Revise
Produce
Proofread
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 3
Moving Past the First Moving Past the First DraftDraft
FinalReportFinal
ReportFirstDraftFirstDraft
Content, Style, Toneand Organization
Content, Style, Toneand Organization
OverallReadability
OverallReadability
Mechanicsand FormatMechanicsand Format
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 4
Starting the ProcessStarting the Process
of Revisionof Revision
ContentContentContentContent
StyleStyleStyleStyle
OrganizationOrganizationOrganizationOrganization
ToneToneToneTone
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 5
Reviewing for Reviewing for ReadabilityReadability
(readability formula)(readability formula)
Sentences
Headings(descriptive vs. informative)
Listed Items
Paragraphs
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 6
Editing for ClarityEditing for Clarity
Long Sentences
Hedging Sentences
Faulty Parallelism
Dangling Modifiers
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 7
Editing for ClarityEditing for Clarity
Long Noun Sequences
Camouflaged Verbs
Sentence Structure
Awkward References
Excess Enthusiasm
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 8
Focusing on Focusing on
ConcisenessConcisenessWordy Constructions
Long Words or Phrases
Redundancies
“It is/There are” Starters
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 9
RevisionRevisionToolsTools
SpellSpellCheckerChecker
ThesaurusThesaurus GrammarGrammarCheckerChecker
RevisingRevisingWith TechnologyWith Technology
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 10
Graphics SoftwareGraphics SoftwareGraphics SoftwareGraphics Software
Presentation SoftwarePresentation SoftwarePresentation SoftwarePresentation Software
Graphics, SoundGraphics, Soundand Hypertextand Hypertext
(hyperlink)(hyperlink)
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 11
Document DesignDocument Design
ConsistencyConsistency
BalanceBalance
DetailDetail
RestraintRestraint
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 12
Design Elements
White SpaceWhite Space
MarginsMargins
TypefacesTypefaces(serif)(serif)
Type StylesType Styles
Headings Headings and Captionsand Captions
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 13
Professional ImageProfessional Image
WordWordProcessingProcessing
DesktopDesktopPublishingPublishing
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 14
Proofreading the MessageProofreading the Message
FinalReportFinal
ReportEditedCopy
EditedCopy
Grammar, Usageand PunctuationGrammar, Usageand Punctuation
Spelling Errorsand Typos
Spelling Errorsand Typos
Missing MaterialMissing Material
Design ErrorsDesign Errors
Overall FormatOverall Format
© Prentice Hall, 2003 Business Communication Today Chapter 6 - 15
Distributing the MessageDistributing the Message
PhotocopyPhotocopyMachineMachine
Computer DiskComputer Diskand CD-ROMand CD-ROM
Mail MergeMail Merge
Print ShopPrint Shop
The InternetThe Internet
BroadcastBroadcastFaxingFaxing