© robert g parker – uw-cisa 2010 s-1 new and emerging technologies 3 - new and emerging...
TRANSCRIPT
© Robert G Parker – UW-CISA 2010S-1
New and Emerging Technologies
3 - New and Emerging Technologies
3 - New and Emerging Technologies
• Cloud – Storage, Infrastructure, Application Processing
• BYOC – Use of Personal Devices for Business Activities
• Impact of Cloud On Service Oriented Architectures
• Social Networks• Impact on business culture and communications• Impact on technology requirements
Dealing with the acquisition, implementation, use and impact of new and emerging technologies on business culture, practices, channel and service delivery as well as meeting customer expectations
3
New and Emerging Technologies
Cloud computing - National Institute of Standards and Technology (NIST)
“the provision of computational resources on demand via a computer network’”
flexibility and scalability
Cloud Computing Advantages
security, privacy, availability and
continuity
Increased Risks
A more complete definition may include:
“cloud computing is the use of the Internet and virtualization concepts to create an environment in which individuals and organizations can place storage and processing capacity, supported with communications, into the Cloud and to which users can transmit, process and store information”.
4
New and Emerging Technologies
“businesses are turning to the cloud as a means to accelerate the rollout of functionality to support the business unit”.
Related Studies
For more information on cloud computing, see the ITAC Brief "Cloud Computing: A Primer" available on the CICA's website
Source: Deloitte Tech Trends 2011
This, however, results in applications that are “short on formal reliability, transactional integrity, security "
Source: Deloitte Tech Trends 2011
“cloud computing will increase from $17.4 billion in 2009 to $70 billion by 2015”
Source: IDC – Global Industry Analysts
5
New and Emerging Technologies
Information Week Analytic - 2010 GRC Survey
Security defects in the technology
Cloud Computing Concerns
54%
51%Unauthorized access - leaked proprietary information
26%BCP - DRP
25%Service provider viability
Cloud computing also introduces privacy risks, Specifically, the Patriot Act which allows an American government agency to gain access to data residing on the cloud - without the cloud customer's knowledge.
Ernst & Young – Privacy Trends 2011
6
New and Emerging Technologies
Won’t Use Cloud
Cloud ROI
7
New and Emerging Technologies
Social Networks
Role in the Election
Social Media in the Workplace
8
New and Emerging Technologies
Social Networks
“Facebook and Twitter represent the move towards a world where companies have the opportunity to gain closer connections with their customers.
“social networks leave behind “digital exhaust”, which "should be mined, providing a rich source of insight on market positioning, consumer sentiment and employee productivity“
Deloitte Tech Trends 2011
Mining Digital Exhaust May Create Privacy Problems
9
New and Emerging Technologies
Mobile Devices
Consumer Reports predicts that tablet computer sales will number 50 million in 2011 and 100 million in 2012.
http://news.consumerreports.org/electronics/2011/05/tablets-computers-laptops-desktops-netbooks-sales-consumer-use-surveys.html
Mobile devices, including tablets and smartphones, are representing a larger share of the computer market
More than half of computing devices sold globally will not be PCs
Non PC mobile devices ("smartphones, tablets and non-PC netbooks) will exceed the estimated 400 million PCs to be sold in 2011
Deloitte Canada 2011 TMT Predictions (Technology, Media, Telecommunications)
More than 25% of all tablet computers will be bought by enterprises".
10
New and Emerging Technologies
Mobile Devices
RFID, proximity, embedded data gathering present risks included interception of communications
NFC (Near Field Communications) will reduce the risk
“Smartphone manufacturers (e.g. Google Nexus S manufactured by Samsung and the Blackberry Bold 9900/9930 manufactured by RIM) are including near field communication (NFC) technology within their devices”
“Intuit demonstrated at the 2011 Google I/O Developer Conference their GoPayment service, which uses NFC "to let consumers wirelessly pay for items on the go through just a touch of an NFC-enabled cell phone”
Deloitte Tech Trends 2011
11
New and Emerging Technologies
New Technologies and New Uses of Technology Continue to Create Rick
Online Banking $465,000
12
Business Reaction
New and Emerging Technologies Risk ManagementFailure to identify and address emerging risksBleeding edge adoptionLoss of business competitive advantageIncompatibility with technology and business culture
Create policies and procedures to identify, assess and create a program to deal with new and emerging technologyConduct risk assessments specific to each technologyConduct risk assessments specific to each use of the technologyImplement monitoring and controls to ensure compliance with policies and proceduresSeek to gain additional business advantage from the new technology
New and Emerging Technologies