sts customer overview. the sts advantages founded in 1994, sts provides ip telephony and managed...
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STS Customer Overview
The STS Advantages
• Founded in 1994, STS provides IP Telephony and Managed Services to thousands of small to mid size enterprises
• STS is a privately held, profitable, and debt free organization
• Next generation network architecture that includes Cisco, Sylantro, Meta switch, Lucent, and Acme equipment
• One of 400 Companies Worldwide to earn Cisco Powered Network status
• Since 2005, STS has grown VoIP and IP related revenue more than 1000%
• Private IP network connects to its disaster proof POP at the NAP of the Americas
• No single point of failure philosophy to attain five 9's of reliability (99.999% uptime.)
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Company History
Founded in south Florida as a long distance reseller
Launched local services via UNE-P resale and expanded marketing to multiple Florida markets
Initiated build out of next generation IP based network and surpassed 5,000 business customers
Expanded to nation-wide coverage with MPLS network and achieved Cisco Powered Network status
1994 2001 2004 2008
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Mission Statement
To Be The Leading Provider Of Managed Services and
Internet Protocol (IP) Based Telephony To Small & Medium
Sized Enterprise (SME) Customers In Our Primary Markets
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Markets
STS targets through it’s partners small to mid sized enterprises that generally have from 10 to 500 employees
STS HAS WELL ESTABLISHED VERTICAL MARKETS
• Business Services
• Multi-location retailers
• Accounting & Legal
• Medical & Healthcare
• Hospitality
• Finance & Insurance
• Travel & Recreation
• Printing & publishing
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Products and Services
• Voice ServicesVPX (Hosted IP PBX)
Business 2 (Integrated T-1)
Business PRI
SIP Trunking
Conference Calling
• Data ServicesMEGA 1 (Data T-1)
T-3, OC 3 to OC 192
MPLS / VPN
Metro Ethernet
• Managed Applications*Microsoft Exchange
Microsoft SharePoint
Network Security
• Managed Services*Hosted Infrastructure
Hosted Servers
Data Storage & Recovery
Cloud Computing
* 1st Quarter 2009
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Business Challenges Solved by Hosted Solutions
No Control Over Adds, Moves
and Changes
Can’t afford an expert to manage phone system service issues
Upgrades or expansion can be
costly and unpredictable
Have to order applications and features to get a
complete solutionNo features to
support remote workers
Multiple locations are impossible to manage
Vendor service calls are costly and unpredictable
Discussion Points for
Sales Calls
Businesses dislike managing PBX’s
Features and buttons are hardly
used
EVOlution Customer Benefits
*Hurricane Proof Your Business*Lower Total Cost of Ownership
• -Lower up-front Capital Expense…no PBX equipment to buy
*Lower Operating Expense & Simplified Maintenance • -Lower overall Total Cost of Operation per seat• -Lower ongoing Operating Expense since maintenance is reduced • -Centralized operations and control
*Free On-Net Long Distance Calling • -30-50% of average business calling is intra-company traffic
EVOlution… a New Approach!
Customer Premises
Hosted Communications Solution without the large investment!
Dedicated T-1 Internet Access – Reliability, faster connection, multiple users & guaranteed speeds. Hosted Solution - Tie teleworkers or branches to home office from any Internet connection via personalized web portal. Easy To Use Features - No manuals or codes to remember; uses standard web-based prompts. Single Consolidated Offer – Eliminates buying multiple boxes, servers & other CPE; no large capital investment. Smooth Service Transition – Initial training session provided for staff on use of service.
Is EVOlution Right For You?
Does your business…
Want to eliminate costly PBX upgrades or expansions?Want to eliminate costs associated with managing branch offices?Want simplified control over moves, adds, and changes?Want to increase business productivity?Want immediate access to new features?Have a mobile or remote sales force?Use the phone as a critical factor for operations?Focus on customer service?Anticipate rapid or uncertain growth?
YES?
Then… EVOlution IS right for you!
Favorite Features Plus….
Call Forward
Call Waiting
Call Hold
Call Conference (3-way)
Call Transfer
Do Not Disturb
Call Park/Call Pickup
Cisco 7960G
Polycom IP600
Cisco 7960G
Compare The Alternatives
Element PBX EVOlution
Up Front Cap ExSystem purchase averages $25 – $100K
IP phones & router
No system or infrastructure
Telephones Proprietary IP, analog & digital
Facilities/Reach Customer premises management Anywhere could be on-net
Remote User FeaturesCustom network design
Special equipment
Work from any Internet connection
No special equipment
Upgrades or New Features
New investment
Installation required
No new capital investment
Browser based
Moves, Adds, Changes (MAC’s)
Maintain staff in-house or outsource to on call technicians
Office administrator tool for MAC reduces expense
Disaster Recovery
Loss of service outages possible
Must purchase extra equipment for redundancy
Reliability of STS Telecom network & platform
IP allows instantaneous re-routing of traffic
Network Overview
THE STSNATIONWIDE NETWORK:•OC-192 backbone in Southeast•National MPLS backbone•Metro E in key markets•Competitive costs in all major markets•Carrier partners include AT&T, XO, Global Crossing, TW Telecom, and FPL Fibernet
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Pricing
Dedicated Data T-1 and Integrated Voice/Data T-1 w/ Cisco Equipment
starting at
$349
Seats starting at $24.95 and complete VoIP and Data solutions
starting at
$549
High Speed Metro Ethernet for Business available in 10 mbps to 1000 mbps
starting at
$1199
Microsoft Exchange, Microsoft SharePoint, Network Security, Hosted Infrastructure, Hosted Servers, Data Storage and Recovery, Cloud Computing
MEGA ONE VPX METRO-E
MANAGED APPLICATIONS and SERVICES
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Training and Support
• Initial Customer Training provided at no cost
• On-line training available via our web portals (Webinar)
• 24 X 7 Customer service and Network support
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The STS Advantages
SINGLE SOURCE FOR IP AND IT MANAGED SERVICES
HIGH-PERFORMANCE NETWORK
INDUSTRY-LEADING CUSTOMER SUPPORT AND
SYSTEMS
• One provider with nationwide network.• Complete suite of Managed Services.• Commitment to Product Innovations
• Cisco Powered Network• Next gen architecture with best of breed• Partnerships with leading carriers
• Dedicated Channel Managers.• Responsive technical support.• Robust proprietary OSS/BSS
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In Summary…
STS EVOlution just makes good business sense!
Increases your productivity
Cuts monthly telecom costs
Scales according to your needs
Is simple to control, configure & customize
Allows you to focus on your business instead of your communications systems
Hurricane proofs your business!
Transform your business with
EVOlution – a flexible, scalable, business-grade
communications solution!