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IATAIATACRM

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1. Threat and Error Management, IATA Initial CRM Training Course, Train-the-Trainer Workshop. October 2004.

2. Developing Advanced Crew Resource Management Training FAA Human Factor AAR-100. March 2004.

3. US Department of the Interior Aviation Safety Review Fiscal Year 03, Page 30. National Business Center, Aviation Management Directorate, Aviation Safety and Evaluation Division. April 2004

4. Crew Resource Management Training CAP 737, UK CAA. March 31, 2003.

5.

6.

7.

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IATACRM/

2004104 6

FLIGHT: EVA Air

10/3

TPE

SIN

BR-225

07401200

10/7

SIN

TPE

BR-226

13101730

120.189/29

300

1030

COURSE TITLECRM / Threat and Error Management

DATESingapore, 04 - 06 October 2004

TIME9.00am - 5.00pm each day Class will begin promptly at 9.00 am.

COURSE VENUE:IATAAviation Training and Development Institute77 Robinson Road0500 5th Floor, SIA BuildingSingapore 068896Tel : +65-62397252 / 251Fax : +65-65362620email: ongs@iata.org / training.sin@iata.org

COURSE CONTENTCourse material will be distributed during the programme.

LANGUAGE OF INSTRUCTIONA good level of English comprehension and writing skills is a requirementfor this course.

HOTEL ACCOMMODATIONAs requested, we will reserve a total of 5 single rooms with breakfast eachat the Swissotel Merchant Court Hotel, 20 Merchant Road (tel: 65-63372288,fax: 65-63340606). The rate per night is SGD110 (approx USD65) per roomper night for a single room with breakfast. The Swissotel Merchant CourtHotel will provide transport from hotel to the IATA Office in the morningand return in the evening. Please advise flight details, when available.

TRAVELWe recommend that you travel on confirmed tickets as late arrival couldmean denied participation. We also suggest that you plan for a minimum ofSGD60 per person per day for meal expenses. Please ensure that you obtainall required visa, health and insurance documents prior to travel, as IATAis not in the position to process or guarantee such documentation.

DRESS CODEBusiness Casual

(Mckinney 2001)

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