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MANCHESTER METROPOLITAN UNIVERSITY PS1
PROGRAMME SPECIFICATION
0 Brief Overview
(i) Brief Descriptive Summary
The Hospitality honours degree programmes will provide students with a critical insight into the hospitality industry and associated sectors and equip them with the necessary knowledge and intellectual and vocational skills to gain employment at a managerial level.
In addition, all sandwich honours degree programmes will have a named, full time, final year associated honours degree route. This will offer further opportunities for recruitment of students with prior relevant work experience. Final year sandwich honours and full time students will be taught together. These final year named awards will provide a clearly defined route for UK and overseas students with appropriate HND, Foundation Degree or international equivalent level 5 entry qualifications.
Students without the required entry requirements may have to opportunity to study this programme by first completing a linked Faculty Foundation Year (Level 3).
(ii) Articulation of Graduate Prospects
Extensive Industry ContactsPlacement YearVocational Focus the Programmes Alumni of ex-students working in the industry
General Information
1 Overarching Programme Specification Title
Hospitality Management
2 Final award(s)/title(s)(including any PSRB final awards conferred – mark these as “PSRB Award”)
BSc (Hons) Hospitality Management BA (Hons) Hospitality Management with Culinary Arts.BA (Hons) Hospitality with Event Management BA (Hons) International Hospitality Management
All programmes with sandwich and full-time award option
3 Combined Honours Subject(s)offered through the programme specification together with associated final award(s)(where relevant)
Subject(s):
Final Awards:
4 Interim exit award(s)/title(s)(including Combined Honours interim exit awards)
Certificate (Level 4)Cert. HE Hospitality Management, Cert. HE Hospitality Management with Culinary Arts, Cert. HE Hospitality with Event Management,Cert. HE International Hospitality Management
Intermediate (Level 5)Dip HE Hospitality Management,
Programme Specification Author: Hospitality Programme Team
20/10/2011
Dip. HE Hospitality Management with Culinary Arts,Dip. HE Hospitality with Event Management, Dip. HE International Hospitality Management Honours (Level 6)BSc (Hons) Hospitality ManagementBA (Hons) Hospitality Management with Culinary Arts.BA (Hons) Hospitality with Event ManagementBA (Hons) International Hospitality Management
5 Mode(s) (only include duration where there is a PSRB requirement for limited duration )
All the above programmes are offered in;Sandwich and Full-time modes
The above programmes for home and EU students will have a part-time mode at level 6. At level 6 the three EQAL units will be delivered to SW/FT students and the dissertation unit will be completed from June to December with the student graduating in June the following year.
Existing programmes which include Hospitality with Licensed Retail Management, Hospitality Business Management & Hospitality Management with Tourism will also have a part-time route at level 6 until these programmes are discontinued..
6 FHEQ position of final award(s)
Honours (Level 6)
Hospitality ManagementHospitality Management with Culinary Arts.Hospitality with Event ManagementInternational Hospitality Management
7 Awarding institution (include PSRBs which confer a joint or additional qualification on successful completion of programme)
The Manchester Metropolitan University
8 Teaching institution(s)(include collaborative partners where appropriate – if more than one award in programme specification, indicate which are taught by partner)
The Manchester Metropolitan University
9 Relationship with Foundation Year(if more than one award in programme specification, indicate which have links with Foundation Year)
Successful completion of the Faculty Foundation Year will allow entry into all Level 4 Hospitality Programmes:BSc (Hons) Hospitality ManagementBA (Hons) Hospitality Management with Culinary Arts.BA (Hons) Hospitality with Event ManagementBA (Hons) International Hospitality Management
Administrative Details
10 Home Department/ School/ Institute
Department of Food and Tourism Management
11 Home Faculty Hollings Faculty: Food, Clothing and Tourism Management (FCT)
Programme Specification Author: Hospitality Programme Team
20/10/2011
12 UCAS code(s)N220 Hospitality ManagementN221 Hospitality Management with Culinary Arts. N893 Hospitality with Event ManagementN222 International Hospitality Management
Collaborative Arrangements (where relevant)
13 Approved Collaborative partner(s) (provide name of partner(s) and type of partnership)
Partner Name Type of Collaborative Partnership
N/A N/A
14 Other Approved Academic Partner Name Type of Academic PartnershipN/A N/A
Approval Status
15 Date and outcome of most recent MMU review/ approval
(i) Latest review/approval June 2008Foundation Year 2nd May 2012
(ii) Major Modifications to Programme Specification
16 Next Scheduled Review Date: May 2013
17 PS/1 effective date:(ie date from which the outcome of approval or last review is effective OR the date from which amendments to the programme specification are effective)
September 2012
External References/Relationships
18 QAA Benchmark Statement(s) Hospitality, Leisure, Sport and Tourism 2008
19 PSRB(s) associated with final award of any route within the programme specification(ie those which offer professional status/membership/license to practise as result of successful completion of the final award as included in the University PSRB database)
20 Date and outcome of last PSRB approval(s)
N/A
Programme Information
21 University and Programme Educational Aims
(i) University Educational Aims
To develop flexible approaches to programme delivery and student support which reflect the needs and expectations of our students.
Programme Specification Author: Hospitality Programme Team
20/10/2011
To provide a supportive and inclusive learning environment which will enable success for all learners
To encourage the development of students’ intellectual and imaginative powers, creativity, independence, critical self-awareness, imagination and skills that will enhance global employment opportunities on graduation in all programmes.
To establish a culture of constant improvement in learning, teaching and assessment that is anticipatory, enabling, supportive, rewarding and fully aligned with the University’s vision and strategic objectives.
To provide a learning experience that is informed by research, scholarship, reflective practice and engagement with industry and the professions.
(ii) Programme Educational Aims
The aims of all hospitality honours degree programmes are to:
offer opportunities to students who wish to pursue managerial careers in the hospitality industry and its associated sectors, and who are capable of benefiting from the experience.
assist students to realise their potential by providing a challenging and appropriately resourced learning environment.
enable students to develop those intellectual, vocational and personal skills relevant to further learning challenges and to management careers in the hospitality and associated sectors.
produce high calibre graduates capable of successful management careers in the hospitality industry
22 Final Learning Outcomes
MMU Educational Outcomes
On successful completion of their course of study MMU graduates will be able to:
apply skills of critical analysis to real world situations within a defined range of contexts
demonstrate a high degree of professionalism characterised by initiative, creativity, motivation and self management
express ideas effectively and communicate information appropriately and accurately using a range of media including ICT,
develop working relationships using teamwork and leadership skills, recognising and respecting different perspectives
manage their professional development reflecting on progress and taking appropriate action
find, evaluate, synthesise and use information from a variety of sources articulate an awareness of the social and community contexts within their disciplinary
field
Programme Specific Outcomes
(i) Final Award Learning Outcomes
Graduates of all honours degree hospitality programmes will be able to:
Critically review developments in the hospitality industry. Evaluate the need for both a multi-disciplinary and inter-disciplinary approach to
study, drawing, as appropriate, from service, research and professional contexts. Critically review the key aspects of hospitality management through both academic
Programme Specification Author: Hospitality Programme Team
20/10/2011
and professional reflective practice. Research, critical review and problem-solving abilities by critically understanding
methods of acquiring, interpreting and analysing information appropriate to the hospitality industry
Apply critically the moral, ethical, environmental, safety and legal issues which underpin best practice in the hospitality industry.
Apply key transferable skills needed in the hospitality industry Take responsibility for their own learning and continuing professional development. Confidently use vocationally relevant management skills and knowledge by exposure
to professional practice in food production, service and other hospitality contexts. Place the consumer at the centre of hospitality operations. Ensure that inclusive practice is integrated into hospitality operations.
Learning outcomes of specific programmes: Upon completion of these programmes students will also be able to:
Hospitality Management: Analyse and assess issues associated with food and beverage commodities. Evaluate food production operations, equipment and the importance of food product
design in the context of different sectors of the industry including the accommodation sector, restaurants, contract catering and event catering etc.
Enhance production efficiencies and food safety standards through the understanding, use and evaluation of modern food production equipment.
Evaluate policy development in the hospitality industry in the context of different sectors.
Evaluate the issues relating to the management of people, facilities and supply chains within the hospitality industry
Hospitality Management with Culinary Arts: Understand and assess issues associated with food and beverage product
development and sourcing. Solve problems related to managing food production and service in the restaurant
sector Demonstrate high levels of competence, innovation and creativity in relation to food
product development. Analyse and evaluate the significance of gastronomy within the cultural framework of
global culinary customs Apply product innovation to a specific culture.
Hospitality with Event Management: Analyse and evaluate the key elements of successful event organisation in differing
sectors of the events industry Promote inclusive practice in the events industry. Apply key management principles in relation to the management of people, finances,
marketing, facilities and resources in event related operations and services. Evaluate the operational and management requirements for an event and identify
business opportunities Analyse and evaluate the strategic issues associated with event management and
the organisation of major events.International Hospitality Management:
Manage a team of multi-national staff with sensitivity to the international dimensions of the hospitality industry
Apply key management principles in relation to the management of people, finances, marketing, facilities and resources within international hospitality operations and services.
Examine and evaluate the factors which will enhance international management and
Programme Specification Author: Hospitality Programme Team
20/10/2011
cultural synergy in hospitality organisations which cross borders. Analyse and evaluate issues associated with international services marketing in the
context of the hospitality industry.
(ii) Pass Degree Learning Outcomes
Students qualifying for the award of a pass degree will be able to:
Explore developments in various sectors of the hospitality industry. Recognise the need for both a multi-disciplinary and inter-disciplinary approach to
study, drawing, as appropriate, from service, research and professional contexts. Review the key aspects of hospitality management through both academic and
professional reflective practice. Research and solve problems by understanding methods of acquiring, interpreting
and analysing information appropriate to their context of study. Apply the moral, ethical, environmental, safety and legal issues which underpin best
practice in the hospitality industry. Apply key transferable skills needed in the hospitality industry Take responsibility for their own learning and continuing professional development. Confidently use vocationally relevant management skills and knowledge by exposure
to professional practice in food production, service and other hospitality contexts. Place the consumer at the centre of hospitality operations Ensure that inclusive practice is integrated into hospitality operations.
Upon completion of the following programmes students will also be able to:
Hospitality Management: Explore issues associated with food and beverage commodities. Explore food production operations, equipment and the importance of food product
design in the context of different sectors of the industry including the accommodation sector, restaurants, contract catering and event catering etc.
Enhance production efficiencies and food safety standards through the understanding, and use of modern food production equipment.
Appreciate policy development in the hospitality industry in the context of different sectors.
Appreciate the issues relating to the management of people, facilities and supply chains within the hospitality industry
Hospitality Management with Culinary Arts:
Explore issues associated with food and beverage product development and sourcing.
Solve problems related to managing food production and service in the restaurant sector
Demonstrate high levels of competence, innovation and creativity in relation to food product development.
Appreciate the significance of gastronomy within the cultural framework of global culinary customs
Apply product innovation to a specific culture.
Hospitality with Event Management: Appreciate the key elements of successful event organisation in differing sectors of
the events industry Promote inclusive practice in the events industry. Apply key management principles in relation to the management of people, finances,
marketing, facilities and resources in event related operations and services. Appreciate the operational and management requirements for an event and identify
business opportunities
Programme Specification Author: Hospitality Programme Team
20/10/2011
Explore issues associated with event management and the organisation of major events.
International Hospitality Management: Manage a team of multi-national staff with sensitivity to the international dimensions
of the hospitality industry Appreciate management principles in relation to the management of people, finances,
marketing, facilities and resources within international hospitality operations and services.
Examine the factors which will enhance international management and cultural synergy in hospitality organisations which cross borders.
Explore the issues associated with international services marketing in the context of the hospitality industry.
(iii) Foundation Year Learning Outcomes
It is recognised that the University’s General Educational Outcomes will be met in full on completion of the total student experience over the period of study towards a degree. On successful completion of the University Foundation Year a student will be able to: Demonstrate knowledge in the subject matter of their units appropriate to Level 3 and
apply what has been learned; Engage in discussion on topics/issues related to contemporary debate in the subject
matter of their units; Demonstrate safe and effective use of specific media/equipment/material where
appropriate; Extract, summarise and synthesise relevant information; Produce a coherent and structured piece of written work; Demonstrate a readiness for lifelong learning and personal development; Participate effectively in group working and team activities; Demonstrate communication and presentation skills by clear and effective use of
speech, writing and other appropriate methods; Demonstrate a basic level of critical thought; Apply a range of study skills methods to enhance their academic development; Demonstrate numeracy skills in both everyday situations and in their specific subject
areas where appropriate; Demonstrate basic IT skills relating to word processing, spread sheets, simple data
bases and the Internet; Demonstrate an awareness of the programme of study in a wider context.
23 Interim Award Learning Outcomeseg for BA/BSc (Hons) – include Level 4 and 5 but NOT Level 6; for Level 7- PGCert & PGDip but NOT MA/MSc
Students who have successfully completed Level 4 studies will be able to:
Identify underlying concepts and principles associated with their area(s) of study, and interpret these within the context of that area of study.
Present and interpret qualitative and quantitative data, to develop lines of argument and make sound judgements in accordance with basic theories and concepts of their subject(s) of study.
Communicate the results of their study/work accurately and reliably, and with structured and coherent arguments.
Demonstrate transferable skills in the areas of food and beverage production and service, financial management and marketing, and facilities management.
Programme Specification Author: Hospitality Programme Team
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And will eligible for a Certificate in Higher Education in the appropriate route
Students who have successfully completed Level 5 studies will be able to:
Evaluate the underlying concepts and principles of their area(s) of study, and the way in which those principles have developed.
Apply underlying concepts and principles outside the context in which they were first studied, including, the application of those principles in an employment context.
Evaluate the main methods of enquiry in their subject(s), and select approaches appropriate to solving problems in the field of study.
Identify the limits of their knowledge, and explain how this influences interpretations based on that knowledge.
Communicate effectively information, arguments, explanations, in a variety of forms, to specialist and non-specialist audiences, and deploy key techniques of the discipline effectively.
And will eligible for a Diploma in Higher education in the appropriate route
24 Teaching/Learning and Assessment Strategy
(i) Curriculum Design
For students studying on the Faculty Foundation Year at Level 3 the Academic Skills for Higher Education Unit is provided to acclimatise students to HE study.
The process by which students acquire necessary analytical and evaluative skills will be based upon a strategy which ensures that responsibility for learning is accepted by students as their programme of study progresses. Initially, emphasis will be on the learning of principles and techniques alongside raising awareness and understanding through tutor-led delivery. In addition, those professional and transferable skills necessary for the work-place will be developed and students encouraged to build on their intellectual abilities and to cultivate interpersonal skills, self-confidence and independence as they progress through different levels of the programme. The strategies and teaching techniques described have been selected to progress effective learning at each level. The active participation of students as individuals and in teams will be a major factor in their development from being a recipient of knowledge at entry, to an independent learner on graduation. This should equip them well for further degree studies or employment. Moderation by the programme team will ensure the learning outcomes are met. All teaching and learning will be supported by unit material, some interactive, hosted through the university VLE
(ii) Programme Specific Assessment Criteria
Assessment is perceived as an integral part of the learning process. The instruments therefore will not only confirm that learning outcomes have been met but also provide an additional challenge to students to demonstrate their range of skills. Demands will increase with each level as students are tasked to reveal their ability to work independently or in teams. Feedback on student assessments from external and internal examiners and internal moderators will ensure that work is consistently at the right level of challenge and also enables the programme to confirm that outcomes have been achieved.
Assessment practices will vary, but examples include: examinations, written coursework assignments in essay form, business reports, business plans, cultural portfolios, spreadsheet generated financial models, CAD based assignments, WEB-based assignments, case study analyses, seminar presentations, and seen case studies / publications.
Programme Specification Author: Hospitality Programme Team
20/10/2011
25 Programme Structure
(i) Engagement with the University’s Uniwide Language Provision
No 15 credit language unit has been offered. The main reason for this decision is the need to preserve the essential elements on the core of the programmes with the management and vocational skills and this only leaves only 30 credits for the field and cannot be diluted any further. All the programmes have a common first year to address the context of hospitality on the multi-disciplinary vocational courses. There are employer expectations (equivalent to PSRB requirements) that students have a background in the legal issues surrounding hospitality provision, in fact you could argue this is more important than any particular skill. In addition, offering a 15 credit language would also reduce a unit in the core or field to 15 and disadvantage students who would need the learning outcomes as a pre-requisite for levels above.
(ii) Structures, levels, credits, awards, curriculum map of all units (identifying core/option status, credits, pre or co-requisites) potential entry/exit points and progression/award requirements
Level 3 – Foundation Year
Core Units
Code Status Unit Title No of credits
313Z0001 Core The Fashion Business* 30323Z0001 Core Marketing and Advertising* 30333Z0001 Core An Introduction to Industry-Services in Tourism,
Hospitality and Events Management*30
333Z0002 Core Academic Skills for Higher Education ** 30
International students will replace one of the above units* (the least relevant to their intended degree subject area) with:
Core English and Academic Practice 30
European Union students will replace one of the above units* (the least relevant to their intended degree subject area) with:
Core English for Academic Studies 30
** denotes the unit for which this programme specification is responsible for review and modification purpose. Level 4
Core Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
334Z0001 Mandatory Business & Enterprise 1 30334Z0002 Mandatory Food & Beverage Operations 30334Z0003 Mandatory Management of People and Facilities 30334Z0004 Mandatory Hospitality Professional Practice 30
Programme Specification Author: Hospitality Programme Team
20/10/2011
On successful completion of Level 4 – interim exit award: Cert. HE Hospitality Management, Cert. HE Hospitality Management with Culinary Arts, Cert. HE Hospitality with Event Management, Cert. HE International Hospitality Management
Level 5
Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
335Z0006 Mandatory Services Marketing, Financial Management and Operational Management
30
335Z0007 Mandatory Food & Beverage Management 30335Z0008 Mandatory People Management & Development 30335Z0009 Field Unit Nutrition & Product Development 30
Hospitality Management with Culinary ArtsCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
335Z0006 Mandatory Services Marketing, Financial Management and Operational Management
30
335Z0007 Mandatory Food & Beverage Management 30335Z0008 Mandatory People Management & Development 30335Z0010 Field Unit Food Art, Design & Product Innovation 30
Hospitality with Events ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
335Z0006 Mandatory Services Marketing, Financial Management and Operational Management
30
335Z0007 Mandatory Food & Beverage Management 30335Z0008 Mandatory People Management & Development 30335Z0012 Field Unit Hospitality & Event Operation 30
International Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
335Z0006 Mandatory Services Marketing, Financial Management and Operational Management
30
335Z0007 Mandatory Food & Beverage Management 30335Z0008 Mandatory People Management & Development 30335Z0011 Field Unit Dimensions on Culture International Travel
Management30
On successful completion of Levels 4 & 5 – interim exit award: Dip HE Hospitality Management, Dip. HE Hospitality Management with Culinary Arts, Dip. HE Hospitality with Event Management, Dip. HE International Hospitality Management
Programme Specification Author: Hospitality Programme Team
20/10/2011
Placement Year
All hospitality students will be expected to undertake a placement or provide verified evidence of industrial experience.
33PLX001 Placement Year Practice Credits
Student undertaking the placement year which is offered across the department and will graduate with a sandwich award, student who are granted exemption on the basis of prior experience with eligible for the full-time award.
Student will be supported by a full-time placement co-ordinator and administrator. Individual support will be given all year by appointed placement tutors who will visit the student while on placement.
Students are expected to:
Undertake a 48 week full time (37½ hrs min) work in an approved placement location. This is the minimum requirement for a sandwich degree but also will fulfil a contractual arrangement as agreed between the employer, the department and the student prior to commencing the placement.Complete and submit a Personal Development Portfolio.
Complete a Business Analysis Investigation showing the student’s understanding of the nature, type, size and structure of the organisation they are working in.
Achieve a satisfactory overall review of performance and development. This appraisal will take place during a tutor visit and at the end of the placement.
Level 6 (From September 2013)
Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0011 Field Unit Food Policy & Quality Management 30
Hospitality Management with Culinary ArtsCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0010 Field Unit Strategic Food & Beverage Development 30
Programme Specification Author: Hospitality Programme Team
20/10/2011
Hospitality with Events ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0008 Field Unit Events Consultancy Project 30
International Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0009 Field Unit Global Mobility & Talent Management 30
On successful completion of Level 6 – Final exit award: BSc (Hons) Hospitality Management, BA (Hons) Hospitality Management with Culinary Arts, BA (Hons) Hospitality with Event Management, BA (Hons) International Hospitality Management,
Level 6 (September 2012)
These are pre-EQAL units
Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033SA3002 Field Unit Systems Approach to Quality
Management20
33FI3001 Field Unit Food in Society 20Hospitality Management with Culinary Arts
Core Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 20
Programme Specification Author: Hospitality Programme Team
20/10/2011
33HP3001 Mandatory Dissertation 4033PD3001 Field Unit Product Development & Cultural Issues 2033GA3030 Field Unit Gastronomy 20
Hospitality with Events ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033SS3001 Field Unit Sustainability & Strategic issues for Events 2033SF3001 Field Unit Sponsorship & Funding 20
International Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033IH3001 Field Unit International Human Resource
Management or Language20
33IS3001 Field Unit International Service Marketing 20Hospitality Business Management
Core UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033GB3005 Field Unit Globalisation 2033IS3001 Field Unit International Service Marketing 20
Hospitality Management with TourismCore UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033TD3001 Field Unit Tourism Development 2033TD3302 Field Unit Tourism Diversity 20
Hospitality with Licensed Retail ManagementCore UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 40
Programme Specification Author: Hospitality Programme Team
20/10/2011
33GC3001 Field Unit Group Consultancy Project-Licensed Retail Management
20
33SM3001 Field Unit Strategic Issues in the Licensed Retail Industry
20
On successful completion of Level 6 – Final exit award: BSc (Hons) Hospitality Management, BA (Hons) Hospitality Management with Culinary Arts, BA (Hons) Hospitality with Event Management, BA (Hons) International Hospitality Management, BA (Hons) Hospitality Business Management, BA (Hons) Hospitality Management with Tourism, BA (Hons) Hospitality with Licensed Retail Management
Part-Time (2013)
Entrance requirements for the Part-time programme are: Foundation degree/HND or equivalent and hospitality industry experience.
The units are the Hospitality Degree Programme equivalent, but the dissertation will run from June till December and the student will graduate June the following year.
Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0011 Field Unit Food Policy & Quality Management 30
Hospitality Management with Culinary ArtsCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0010 Field Unit Strategic Food & Beverage Development 30
Hospitality with Events ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0008 Field Unit Events Consultancy Project 30
International Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
336Z0005 Mandatory Globalisation, Innovation & Strategy 30336Z0006 Mandatory Hospitality Operations Strategy 30336Z0015 Mandatory Dissertation 30336Z0009 Field Unit Global Mobility & Talent Management 30
Programme Specification Author: Hospitality Programme Team
20/10/2011
On successful completion of Part-time programmes – Final exit award: BSc (Hons) Hospitality Management, BA (Hons) Hospitality Management with Culinary Arts, BA (Hons) Hospitality with Event Management, BA (Hons) International Hospitality Management,
Part-Time Level 6 (September 2012)
These are pre-EQAL units
Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033SA3002 Field Unit Systems Approach to Quality
Management20
33FI3001 Field Unit Food in Society 20
Hospitality Management with Culinary ArtsCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033PD3001 Field Unit Product Development & Cultural Issues 2033GA3030 Field Unit Gastronomy 20
Hospitality with Events ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033SS3001 Field Unit Sustainability & Strategic issues for Events 2033SF3001 Field Unit Sponsorship & Funding 20
International Hospitality ManagementCore Units
Code Status (if applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033IH3001 Field Unit International Human Resource 20
Programme Specification Author: Hospitality Programme Team
20/10/2011
Management or Language33IS3001 Field Unit International Service Marketing 20
Hospitality Business ManagementCore UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033GB3005 Field Unit Globalisation 2033IS3001 Field Unit International Service Marketing 20
Hospitality Management with TourismCore UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033TD3001 Field Unit Tourism Development 2033TD3302 Field Unit Tourism Diversity 20
Hospitality with Licensed Retail ManagementCore UnitsCode Status (if
applicable)ie- Pre/Co-requisites- Excluded units
Unit Title No of credits
33SM3001 Mandatory Strategic Management 2033OS3001 Mandatory Operational Strategy 2033HP3001 Mandatory Dissertation 4033GC3001 Field Unit Group Consultancy Project-Licensed Retail
Management20
33SM3001 Field Unit Strategic Issues in the Licensed Retail Industry
20
On successful completion of Part-time programme – Final exit award: BSc (Hons) Hospitality Management, BA (Hons) Hospitality Management with Culinary Arts, BA (Hons) Hospitality with Event Management, BA (Hons) International Hospitality Management, BA (Hons) Hospitality Business Management, BA (Hons) Hospitality Management with Tourism, BA (Hons) Hospitality with Licensed Retail Management
26 Personal Development Planning
Certain key skills e.g. managing self; communication; numeracy etc will be developed and assessed through the assessment package. Students will be made aware of the ‘mapping’ of skills within the programme of study but encouraged to gather evidence of their skills from within the University and for outside activities. These activities will include skills obtained during part-time work, voluntary work, hobbies, study abroad or working as a student representative or ambassador.
As part of the People Management and Development unit at level 5 students will analyse external and internal hospitality environment. Explore how organisations attract, develop,
Programme Specification Author: Hospitality Programme Team
20/10/2011
manage an effective workforce. Examine competencies required to enhance employability and support career development.
In addition, students studying on the Level 3 Foundation Year will be supported via the Academic Skills for Higher Education Unit.
27 Placement and Work-based Learning
All sandwich students will be expected to undertake a 48 week period of placement learning. This will take place during their third year of study after they have successfully completed taught units on level 4 and 5. Whilst on placement students will undertake assessments which are linked to their placement experience (details are available in the placement unit specification).
The placement unit builds upon all sandwich degree vocational elements and provides a practical application of the methods of enquiry required for level 6 units. The placement year offers the opportunity to gain practical experience in a relevant industry to apply academic knowledge and understanding to the work place whilst developing skills and networking opportunities. The content and nature of the learning experiences are designed to develop the students’ personal and practical skills and provide them with the competences deemed necessary to achieve success academically and also professionally whilst in industry.
28 Programme Specific Admission RequirementsIf these are standard University admission requirements indicate this by including “Standard University Admission Requirements”. If different from standard, provide details for each award in addition to programme level requirements.
Successful completion of the foundation year (level 3) will lead to direct entry to hospitality programmes at level 4. Alternatively UCAS points as determined by the programme team. GCSE Maths and English grade C (or equivalent) and Students wishing to enter by the full-time route may be considered providing they have adequate relevant work experience. Exceptional students may be considered for direct entry at level 5 or 6 providing evidence of completion of the learning outcomes can be demonstrated.Graduates of FdA Hospitality Management have the opportunity to progress, on a part-time basis only, to level 6.
29 Approved Variations/Exemptions from University Regulations
30 Programme Management ArrangementsIndicate any additional responsibilities over and above those outlined in the Programme Management Section of the Academic Regulations and Procedures Handbook – in particular how any approved collaborative partner arrangements will feed into the home MMU programme management arrangements.
The Programme Leaders are responsible for the day to day management of the programme including (with the assistance of a designated admissions tutor from within the programme team if desired) admissions decisions. The programme leaders will also be
Programme Specification Author: Hospitality Programme Team
20/10/2011
responsible for continuous monitoring and improvement
There are a number of collaborative partners who deliver Hospitality Management Foundation Degree Programmes. To support this activity the department has appointed a number of link tutors whose role is to ensure that the MMU programme regulations are adhered to.
This applies to the Level 3 Faculty Foundation Year as well as the Honours Degree programme.
31 Staff Responsibilitiesindicate additional responsibilities over and above those outlined in the Programme Management Section of the Academic Regulations and Procedures Handbook – in particular include details of responsibilities relating to any approved collaborative partner associated with the MMU home programme.
All academic staff who teach on the hospitality programmes are members of the programme team and may be allocated specific responsibilities relating to the organisation of the programme. These might include, group or year tutor ships, admissions, presentations at open days etc.
Management Roles
Overview of Programme Management
The Principal Lecturers support the Programmes Leaders and the departmental strategy. Each Programme Leader has one or more group tutors and Unit Leaders supporting each programme or across programmes. The responsibilities are a guide for colleagues and additional activities and task may be included as part of the PDR agreed by the HoD.
Programme Leaders are responsible for:
The efficient operation of the programme; Chairing Programme Committee Meetings (PCMs); Advising the Programme Committee on the continuing development of the
Programme Specification Author: Hospitality Programme Team
20/10/2011
HoD
Programme Leaders
Group Tutors
Placement Tutor
Unit Leaders
Subject Tutors
Principal Lecturers
programme; Liaising with the Dean and other staff on behalf of the Programme Committee; On behalf of the Programme Committee, taking any reasonable action relating to the
proper functioning of the programme; Preparing the Continuous Improvement Plan (CIP) as part of the Annual Monitoring
Exercise; All other matters relating to the day-to-day operation of the programme.
Group Tutors are responsible for:
Advising and supporting the Programme Leaders; Ensuring that Programme Leaders are able to carry out their duties and
responsibilities; Organising Group Tutors meetings at least twice per term; Assisting the Programme Leaders as required. Ensuring students have all relevant information regarding their programme of study,
the Department, the Faculty and the University; Pastoral and academic counselling of their student group; General administrative management of their groups Preparing student feedback for programme leaders to use in the Continuous
Monitoring and Improvement report.
Unit Leaders are responsible for:
Overseeing the unit; Co-ordinating with all staff teaching on the unit; Preparing the main and supplementary Unit Handbooks, including all the
assessments; Ensuring an electronic copy of the Unit Handbook is available; Issuing the main Unit Handbook to students; Collating student marks and presenting them to the Examination Board; Ensuring that Unit marks have been put on the database; Preparing the Unit Leader Report AME.
Subject Tutors are responsible for:
Preparing and delivering a co-ordinated lecture programme; Writing assignment briefs and examination questions, including all re-sits; Liaising with the Unit Leader on preparation of the Unit Handbooks; Collecting all work for marking from the Student Life Office, including extensions and
re-sit work; Providing feedback to students on their work; Returning marked work to students; Entering marks in the database; Attending Examination Board meetings.
Programme Leader Forum
The programme leaders meet on a regular basis at a forum led by the principal lecturers, with specific responsibility for programme support. These meetings ensure that all programmes conform to the same Faculty and University requirements. They are also used to bounce new ideas off each other and as a self-help group at stressful times
This applies to the Level 3 Faculty Foundation Year as well as the Honours Degree programme.
Programme Specification Author: Hospitality Programme Team
20/10/2011
In addition, the Foundation Year Faculty Lead will be responsible for overseeing the management and organisation of the Foundation Year.
32 Student Support Strategy
Group Tutors (level 4 and 5) are the students’ first point of call and have a duty to ensure students are given all the relevant information about their teaching programme.
In level 6 dissertation supervisors are the students’ first point of call for assistance relating to personal issues or difficulties with their programme
Programme handbooks and unit handbooks give students relevant information on learning, teaching and assessment.
Induction programmes ensure that students are given information and advice on using the Library facilities. IT facilities and Support Services.
Student group representatives are elected to the Programme Committee and are able to voice any general concerns regarding learning and teaching.
Unit tutors are available with specific advice regarding their part of the syllabus. Group tutors are available on an appointment basis and students are ensured
confidentiality when requested. Tutors will guide the student to the most appropriate help. Students are introduced to Student Services and are encouraged to seek the most
appropriate help. Within the Faculty, the Faculty Student Support Officer provides an invaluable service
ranging from one to one tutorials to regular workshops (such as time management, stress management, examination revision).
Placement students are supported by a full-time placement co-ordinator, placement administrator and appointed placement tutor. Placement students have access to the support team by all normal communication channels.
This applies to the Level 3 Faculty Foundation Year as well as the Honours Degree programme.
33 Student Evaluation
Student feedback is essential to programme development and student comments are used to enhance both the successful management of the programme and the teaching/ learning strategies.
Student observations are considered through the tutorial systems and through the student voice on Programme Committees. An annual questionnaire survey takes place towards the end of term 2 which assesses the students’ opinions of respective units undertaken. Students are also strongly encouraged to take part in the National Student Survey. These sources of information feed into the programmes Quality Action Plan.
Programme Specification Author: Hospitality Programme Team
20/10/2011
34 Engagement with Employers
In undertaking the delivery of a vocational programme it is very important to develop and maintain links with employers. The placement officers continually aim to develop employer links, by consulting and visiting potential employers and by inviting placement employers to give presentations to students. Within the review period local employers have been invited in for consultation on programme’s content they were more than happy with the content and outcomes. Relationships with employers have also led to short term employment and consultancy opportunities for students. Employers are invited regularly to provide guest lectures linked to specific subject areas in units and they also visit to deliver careers talks and offer graduate employment opportunities to students.
35 Points of Reference
Internal
University Mission and Strategic Aims Regulations for the Academic Awards of the University University Regulations for Undergraduate or Taught Postgraduate Programmes of Study Academic Regulations and Procedures Handbook Faculty Programme Approval/Review/Modification Report (date) University Learning, Teaching and Assessment Strategic Framework University Assessment Framework Staff research Departmental Professional/Industrial Advisory Committee Staff/Student Liaison Committee
External
QAA Subject Benchmark statement QAA Framework for HE Qualifications QAA Code of Practice QAA Subject Review report PSRB visit report External examiner reports:-
Appropriate consultation with Dr Judy Gannon has been carried out and she has approved the above programmes.
This Programme Specification provides a concise summary of the main features of a Programme and the learning outcomes that a typical student might reasonably be expected to achieve and demonstrate if s/he take full advantage of the learning opportunities provided. More detailed information on the learning outcomes, curriculum content, teaching/learning, assessment methods for each unit and on the Programme’s relationship to QAA Subject Benchmark Statements may be found in the student handbook for the Programme. The accuracy of the information in this document is reviewed periodically by the University and may be subject to verification by the Quality Assurance Agency for Higher Education.
Programme Specification Author: Hospitality Programme Team
20/10/2011
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Appendix 1
TABLES OF QAA BENCHMARK STATEMENT LEARNING OUTCOMES IN RELATION TO UNITS:MANDATORY CORE UNIT NUMBERS AND TITLES:
MANDATORY CORE UNITS NUMBERS AND TITLES:
LEVEL 4:1: Business & Enterprise 12: Food & Beverage Operations3: Management of People & Facilities4: Hospitality Professional Practice
LEVEL 5:5: Services Marketing, Financial Management and Operational Management6: Food & Beverage Management 7: People Management & Development
8: PLACEMENT
LEVEL 6:9: Globalisation, Innovation & Strategy 10: Hospitality Operations Strategy11: Dissertation
MANDATORY FIELD UNITS NUMBERS AND TITLES:
12: Food Art, Design & Product Innovation (Hospitality Management with Culinary Arts)13: Nutrition & Product Development (Hospitality Management)14: Hospitality & Events Operations (Hospitality Management with Events)15: Dimensions on Culture & International Travel Management (International Hospitality Management)16: Strategic Food & Beverage Development (Hospitality Management with Culinary Arts)17: Food Policy & Quality Management (Hospitality Management)18: Events Consultancy Project (Hospitality Management with Events)19: Global Mobility & Talent Management (International Hospitality Management
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
GENERIC LEARNING OUTCOMES: MANDATORY CORE: ALL LEVELS
A graduate of a hospitality based programme will have developed a range of skills and aptitudes, including their being able to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6research and assess paradigms, theories, principles, concepts, factual information, and apply such skills to them in explaining and solving problems
critically assess and evaluate evidence in the context of research methodologies and data sources
critically interpret data of different kinds and appraise the strengths and weaknesses of approaches adopted
describe, synthesise, interpret, analyse and evaluate information and data relevant to a professional or vocational context
plan, design, execute and communicate a sustained piece of independent intellectual work which provides evidence of critical engagement with and interpretation of, appropriate data
apply knowledge to the solution of familiar and unfamiliar problems
develop a sustained reasoned argument, perhaps challenging previously held assumptions
demonstrate effective communication and presentation skills
work effectively independently and with others
take and demonstrate responsibility for their own learning and continuing personal and professional development
to self-appraise and reflect on practice
plan, design, manage and execute practical activities using appropriate techniques and procedures whilst demonstrating high levels of relevant skills
recognise and respond to moral, ethical and safety issues which directly pertain to the context of study including relevant legislation and professional codes of conduct.
undertake fieldwork with continuous regard for safety and risk assessment
MANAGEMENT PROGRAMMES LEARNING OUTCOMES: MANDATORY CORE: ALL LEVELS
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Where a programme title contains the word 'management' then it should among other things enable students to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6demonstrate vocationally relevant managerial skills and knowledge by exposure to professional practice
Evaluate and apply vocationally relevant concepts associated with the operational and strategic management of financial, human and physical resources and/or understand and apply concepts associated with the allocation of resources in the community.
HOSPITALITY PROGRAMMES LEARNING OUTCOMES: MANDATORY CORE: ALL LEVELS
An honours graduate in hospitality will be able to use technical and interpersonal skills and knowledge to propose and evaluate practical and theoretical solutions to complex problems in the core areas of hospitality, including being able to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
operate and manage human and technical resources
apply theory to the solution of complex problems within the core areas of hospitality.
analyse and evaluate food, beverage and/or accommodation service systems, their implementation and operation.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
An honours graduate in hospitality will be able to recognise and value the centrality of the hospitality consumer and meet and respond to their needs, including being able to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
understand and apply the theories and concepts underpinning consumer behaviour within the hospitality context.
analyse the needs and expectations of different hospitality consumers and develop appropriate responses.
analyse the quality of the service encounter and its impact on the hospitality consumer and the service provider.
An honours graduate in hospitality will be able to identify and respond appropriately to the diversity that prevails within the hospitality industry in relation to stakeholders such as:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
hospitality consumers. hospitality employees. hospitality organisations. government and external agencies.
An honours graduate in hospitality will be able to evaluate and apply, within the hospitality context, appropriate theories and concepts from the generic management areas of:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
operations management. finance and management accounting.
human resources and organisational behaviour.
services marketing. information systems and technology
strategic management.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
An honours graduate in hospitality will be able to analyse and evaluate the defining characteristics of hospitality as a phenomenon, including being able to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
critically reflect upon the origin, meanings and development of hospitality.
analyse and reflect on the different cultural concepts of hospitality.
demonstrate a critical awareness of the boundaries of hospitality.
An honours graduate in hospitality will be able to analyse and evaluate the business environment and its impact on the hospitality industry, including being able to:
1 2 3 4 5 6 7 8 9 10 11
L4 L4 L4 L4 L5 L5 L5 PL L6 L6 L6
display an insight into the structure of the hospitality industry and the contribution that it makes to the global economy.
analyse and reflect upon the environmental influences which impact on hospitality organisations
evaluate the factors which influence the development of organisations operating within the hospitality industry.
review and analyse the political, technological, social and economic factors which affect the supply of and demand for hospitality.
GENERIC LEARNING STANDARDS: MANDATORY FIELD LEVEL 5
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Graduates of hospitality programmes will have developed a range of skills and aptitudes, including their being able to:
12 13 14 15
CA HM HEM IHM
research and assess paradigms, theories, principles, concepts, factual information, and apply such skills to them in explaining and solving problems.
critically assess and evaluate evidence in the context of research methodologies and data sources.
describe, synthesise, interpret, analyse and evaluate information and data relevant to a professional or vocational context.
plan, design, execute and communicate a sustained piece of independent intellectual work which provides evidence of critical engagement with and interpretation of, appropriate data.apply knowledge to the solution of familiar and unfamiliar problems.
Develop a sustained reasoned argument, perhaps challenging previously held assumptions.
demonstrate effective communication and presentation skills.
work effectively independently and with others. take and demonstrate responsibility for their own learning and continuing personal and professional development.
to self-appraise and reflect on practice. plan, design, manage and execute practical activities using appropriate techniques and procedures whilst demonstrating high levels of relevant skills.
recognise and respond to moral, ethical and safety issues which directly pertain to the context of study including relevant legislation and professional codes of conduct.
undertake fieldwork with continuous regard for safety and risk assessment.
MANAGEMENT PROGRAMMES STANDARDS: MANDATORY FIELD: LEVEL 5
Where a programme title contains the word 'management' then it should inter alia enable students to:
12 13 14 15
CA HM HEM IHM
demonstrate vocationally relevant managerial skills and knowledge by exposure to professional practice.
evaluate and apply vocationally relevant concepts associated with the operational and strategic management of financial, human and physical resources and/or understand and apply concepts associated with the allocation of resources in the community.
HOSPITALITY PROGRAMMES STANDARDS: MANDATORY FIELD: LEVEL5
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
An honours graduate in hospitality will be able to use technical and interpersonal skills and knowledge to propose and evaluate practical and theoretical solutions to complex problems in the core areas of hospitality, including being able to:
12 13 14 15
CA HM HEM IHM
operate and manage human and technical resources
apply theory to the solution of complex problems within the core areas of hospitality.
analyse and evaluate food, beverage and/or accommodation service systems, their implementation and operation.
An honours graduate in hospitality will be able to recognise and value the centrality of the hospitality consumer and meet and respond to their needs, including being able to:
12 13 14 15
CA HM HEM IHM
understand and apply the theories and concepts underpinning consumer behaviour within the hospitality context.
analyse the needs and expectations of different hospitality consumers and develop appropriate responses.
analyse the quality of the service encounter and its impact on the hospitality consumer and the service provider.
An honours graduate in hospitality will be able to identify and respond appropriately to the diversity that prevails within the hospitality industry in relation to stakeholders such as:
12 13 14 15
CA HM HEM IHM
hospitality consumers. hospitality employees. hospitality organisations. government and external agencies.
An honours graduate in hospitality be will able to evaluate and apply, within the hospitality context, appropriate theories and concepts from the generic management areas of:
12 13 14 15
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
CA HM HEM IHM
operations management. finance and management accounting. human resources and organisational behaviour. services marketing. information systems and technology. strategic management.
An honours graduate in hospitality will be able to analyse and evaluate the defining characteristics of hospitality as a phenomenon, including being able to:
12 13 14 15
CA HM HEM IHM
critically reflect upon the origin, meanings and development of hospitality.
analyse and reflect on the different cultural concepts of hospitality.
demonstrate a critical awareness of the boundaries of hospitality.
An honours graduate in hospitality will be able to analyse and evaluate the business environment and its impact on the hospitality industry, including being able to:
12 13 14 15
CA HM HEM IHM
display an insight into the structure of the hospitality industry and the contribution that it makes to the global economy.
analyse and reflect upon the environmental influences which impact on hospitality organisations.
evaluate the factors which influence the development of organisations operating within the hospitality industry.
review and analyse the political, technological, social and economic factors which affect the supply of and demand for hospitality.
GENERIC LEARNING STANDARDS: MANDATORY FIELD: LEVEL 6
Graduates of hospitality programmes will have developed a range of skills and aptitudes, including their being able to:
16 17 18 19
CA HM HEM IHM
research and assess paradigms, theories, principles, concepts, factual information, and apply such skills to them in explaining and solving problems.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
critically assess and evaluate evidence in the context of research methodologies and data sources.
critically interpret data of different kinds and appraise the strengths and weaknesses of approaches adopted.
describe, synthesise, interpret, analyse and evaluate information and data relevant to a professional or vocational context.
plan, design, execute and communicate a sustained piece of independent intellectual work which provides evidence of critical engagement with and interpretation of, appropriate data.apply knowledge to the solution of familiar and unfamiliar problems.
develop a sustained reasoned argument, perhaps challenging previously held assumptions.
demonstrate effective communication and presentation skills.
work effectively independently and with others. take and demonstrate responsibility for their own learning and continuing personal and professional development.
to self-appraise and reflect on practice. plan, design, manage and execute practical activities using appropriate techniques and procedures whilst demonstrating high levels of relevant skills.
recognise and respond to moral, ethical and safety issues which directly pertain to the context of study including relevant legislation and professional codes of conduct.
undertake fieldwork with continuous regard for safety and risk assessment.
MANAGEMENT PROGRAMMES STANDARDS: MANDATORY FIELD: LEVEL6
Where a programme title contains the word 'management' then it should inter alia enable students to:
16 17 18 19
CA HM HEM IHM
demonstrate vocationally relevant managerial skills and knowledge by exposure to professional practice.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
evaluate and apply vocationally relevant concepts associated with the operational and strategic management of financial, human and physical resources and/or understand and apply concepts associated with the allocation of resources in the community.
HOSPITALITY PROGRAMMES STANDARDS: MANDATORY FIELD: LEVEL 6
An honours graduate in hospitality will be able to use technical and interpersonal skills and knowledge to propose and evaluate practical and theoretical solutions to complex problems in the core areas of hospitality, including being able to:
16 17 18 19
CA HM HEM IHM
operate and manage human and technical resources
apply theory to the solution of complex problems within the core areas of hospitality.
analyse and evaluate food, beverage and/or accommodation service systems, their implementation and operation.
An honours graduate in hospitality will be able to recognise and value the centrality of the hospitality consumer and meet and respond to their needs, including being able to:
16 17 18 19
CA HM HEM IHM
understand and apply the theories and concepts underpinning consumer behaviour within the hospitality context.
analyse the needs and expectations of different hospitality consumers and develop appropriate responses.
analyse the quality of the service encounter and its impact on the hospitality consumer and the service provider.
An honours graduate in hospitality will be able to identify and respond appropriately to the diversity that prevails within the hospitality industry in relation to stakeholders such as:
16 17 18 19
CA HM HEM IHM
hospitality consumers. hospitality employees. hospitality organisations. government and external agencies.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
An honours graduate in hospitality be will able to evaluate and apply, within the hospitality context, appropriate theories and concepts from the generic management areas of:
16 17 18 19
CA HM HEM IHM
operations management. finance and management accounting. human resources and organisational behaviour. services marketing. information systems and technology. strategic management.
An honours graduate in hospitality will be able to analyse and evaluate the defining characteristics of hospitality as a phenomenon, including being able to:
16 17 18 19
CA HM HEM IHM
critically reflect upon the origin, meanings and development of hospitality.
analyse and reflect on the different cultural concepts of hospitality.
demonstrate a critical awareness of the boundaries of hospitality.
An honours graduate in hospitality will be able to analyse and evaluate the business environment and its impact on the hospitality industry, including being able to:
16 17 18 19
CA HM HEM IHM
display an insight into the structure of the hospitality industry and the contribution that it makes to the global economy.
analyse and reflect upon the environmental influences which impact on hospitality organisations.
evaluate the factors which influence the development of organisations operating within the hospitality industry.
review and analyse the political, technological, social and economic factors which affect the supply of and demand for hospitality.
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Appendix 2:
Employability and Sustainability Outcomes
Bus
ines
s &
Ent
erpr
ise
1
Food
& B
ever
age
Ope
ratio
ns
Man
agem
ent o
f Peo
ple
& F
acili
ties
Hos
pita
lity
Prof
essi
onal
Pra
ctic
e
Serv
ices
Mar
ketin
g, F
inan
cial
Man
agem
ent
and
Ope
ratio
nal M
anag
emen
t
Food
& B
ever
age
Man
agem
ent
Peop
le M
anag
emen
t & D
evel
opm
ent
Food
Art
, Des
ign
& P
rodu
ct In
nova
tion
N
utrit
ion
& P
rodu
ct D
evel
opm
ent
Hos
pita
lity
& E
vent
Ope
ratio
ns
Dim
ensi
ons
on C
ultu
re &
Inte
rnat
iona
l Tra
vel
Man
agem
ent
Plac
emen
ts
Glo
balis
atio
n, In
nova
tion
& S
trat
egy
Hos
pita
lity
Ope
ratio
ns S
trat
egy
Dis
sert
atio
n
Stra
tegi
c Fo
od &
Bev
erag
e D
evel
opm
ent
Food
Pol
icy
& Q
ualit
y M
anag
emen
t
Even
ts C
onsu
ltanc
y Pr
ojec
t
Glo
bal M
obili
ty &
Tal
ent M
anag
emen
t
Level4 4 4 4 5 5 5 5 5 5 5 PL 6 6 6 6 6 6 6
Index Unit No1 2 3 4 5 6 7 12 13 14 15 8 9 10 11 16 17 18 19
Programme
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Outcomes
Analyse real world situations critically
Demonstrate professionalism and ethical awareness
Communicate effectively using a range of media
Apply teamwork and leadership skills
Manage own professional development reflectively
Find, evaluate, synthesise and use information
Work within social, environmental and community contexts
Use systems and scenario thinking
Engage with stakeholder/interdisciplinary perspectives
Appendix 3:
BA (Hons) HOSPITALITY MANAGEMENT (PDP Skills Matrix)
Bus
ines
s &
Ent
erpr
ise
1
Food
& B
ever
age
Ope
ratio
ns
Man
agem
ent o
f Peo
ple
& F
acili
ties
Hos
pita
lity
Prof
essi
onal
Pra
ctic
e
Serv
ices
Mar
ketin
g, F
inan
cial
Man
agem
ent
and
Ope
ratio
nal M
anag
emen
t
Food
& B
ever
age
Man
agem
ent
Peop
le M
anag
emen
t & D
evel
opm
ent
Food
Art
, Des
ign
& P
rodu
ct In
nova
tion
N
utrit
ion
& P
rodu
ct D
evel
opm
ent
Hos
pita
lity
& E
vent
Ope
ratio
n
Dim
ensi
ons
on C
ultu
re &
Inte
rnat
iona
l Tra
vel
Man
agem
ent
Plac
emen
ts
Glo
balis
atio
n, In
nova
tion
& S
trat
egy
Hos
pita
lity
Ope
ratio
ns S
trat
egy
Dis
sert
atio
n
Stra
tegi
c Fo
od &
Bev
erag
e D
evel
opm
ent
Food
Pol
icy
& Q
ualit
y M
anag
emen
t
Even
ts C
onsu
ltanc
y Pr
ojec
t
Glo
bal M
obili
ty &
Tal
ent M
anag
emen
t
Level4 4 4 4 5 5 5 5 5 5 5 PL 6 6 6 6 6 6 6
Index Unit No1 2 3 4 5 6 7 12 13 14 15 8 9 10 11 16 17 18 19
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Programme
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
Skills
DEMONSTRATE SELF MANAGEMENT OF LEARNING
COMMUNICATE EFFECTIVELY
PARTICIPATE IN TEAMWORK
ENGAGE IN PROBLEM SOLVING
DEMONSTRSTE APPROPRIATE NUMERICAL SKILLS
USE INFORMATION TECHNOLOGY COMPETENTLY
Appendix 4:
BA (HONS) HOSPITALITY MANAGEMENT: ASSESSMENT MATRIX
Writ
ten
Ass
ignm
ent
Gro
up W
ork
Pres
enta
tion
Tim
eC
onst
rain
edA
sses
smen
tFo
rmal
Exam
inat
ion
Stud
ent P
roje
ctLevel 3 Assessment
The Fashion Business Marketing and Advertising An Introduction to Industry Services in Tourism, Hospitality and Event Management Academic Skills for Higher Education
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Bus
ines
s &
Ent
erpr
ise
1
Food
& B
ever
age
Ope
ratio
ns
Man
agem
ent o
f Peo
ple
& F
acili
ties
Hos
pita
lity
Prof
essi
onal
Pra
ctic
e
Serv
ices
Mar
ketin
g, F
inan
cial
Man
agem
ent
and
Ope
ratio
nal M
anag
emen
t
Food
& B
ever
age
man
agem
ent
Peop
le M
anag
emen
t & D
evel
opm
ent
Food
Art
, Des
ign
& P
rodu
ct In
nova
tion
N
utrit
ion
& P
rodu
ct D
evel
opm
ent
Hos
pita
lity
& E
vent
Ope
ratio
n
Dim
ensi
ons
on C
ultu
re &
Inte
rnat
iona
l Tra
vel
Man
agem
ent
Plac
emen
ts
Glo
balis
atio
n, In
nova
tion
& S
trat
egy
Hos
pita
lity
Ope
ratio
ns S
trat
egy
Dis
sert
atio
n
Stra
tegi
c Fo
od &
Bev
erag
e D
evel
opm
ent
Food
Pol
icy
& Q
ualit
y M
anag
emen
t
Even
ts C
onsu
ltanc
y Pr
ojec
t
Glo
bal M
obili
ty &
Tal
ent M
anag
emen
t
Level4 4 4 4 5 5 5 5 5 5 5 PL 6 6 6 6 6 6 6
Index Unit No1 2 3 4 5 6 7 12 13 14 15 8 9 10 11 16 17 18 19
Programme
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
Gen
eric
Gen
eric
Gen
eric
Gen
eric
HM
CA
HM
HEM
IHM
Assessment Method
Essay
Report
Exam
Practical Portfolio of Evidence
Quantitative Methods
Case Study
Presentation
In Class Test
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Appendix 5:EQAL Programme Profile
Programme: Hospitality Management ProgrammesLevel: 4
Quality control Time Tabling Administration
Unit Name Code Credit Leader Moderator Delivery Term 1
Delivery Term 2
Assessment Type & Weighting
1 2
Submission
1 2 3
Formative Assessment
Y/N-Ass Wk
Business Enterprise 1 334Z0001 30 Amanda White Neil Symon L 1 S 2 L 1 S 2 Case Study 30% Case Study
70% 20 34 Yes 6 & 8
Food & Beverage Operations
334Z0002 30 Ian Ainscough Maurice Palin
L 2 P 4 P 5 Written/ Practical
50% Practical 50% 15/20 31 Yes On Going
Management of People and Facilities
334Z0003 30 Sonia Anderson
JohnFenby
L 1 S 1 L 1 S 1 Group Design
50% Exam 50% 26 40 Yes On Going
Hospitality Professional Practice
334Z0004 30 Chris Mitchell Richard Smith
L 2 S 1 L 2 S 1 Portfolio 50% Exam 50% 34 40 Yes-1
14 & 29
Moderator-Internal moderator for reviewing samples of work and minor modificationsDelivery -Lecture/Seminar/Practical & contact hours per weekAssessment Type-As per assessment framework (http://www.celt.mmu.ac.uk/assessment/framework/) and Threshold Framework (http://www.celt.mmu.ac.uk/qe/Threshold_policy_2293_final.pdf)Assessment submissions-Sequenced assessment hand in datesFormative Assessment-At least one formative piece as per student experience framework (http://www.celt.mmu.ac.uk/assessment/framework/)
EQAL Programme Profile
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Programme: Hospitality Management Programmes Level: 5Quality control Time Tabling Administration
Unit Name Code Credit Leader Moderator Delivery Term 1
Delivery Term 2
Assessment Type & Weighting
1 2
Submission
1 2 3
Formative Assessment
Y/N-Ass Wk
Service marketing, Fin/Operations Mgt
335Z0006 30
Food & Beverage Management
335Z0007 30
People Management & development
335Z0008 30
Field Units
Food Art, Design & Product Innovation
335Z0010 30
Nutrition & Product development
335Z0009 30
Hospitality & Events Operation
335Z0012 30
Dimensions on Culture & International Travel
Management
335Z0011 30
Moderator-Internal moderator for reviewing samples of work and minor modificationsDelivery -Lecture/Seminar/Practical & contact hours per weekAssessment Type-As per assessment framework (http://www.celt.mmu.ac.uk/assessment/framework/) and Threshold Framework (http://www.celt.mmu.ac.uk/qe/Threshold_policy_2293_final.pdf)Assessment submissions-Sequenced assessment hand in dates
EQAL Programme Profile
BA (HONS) HOSPITALITY MANAGEMENT
MMU Programme Specification: Hospitality Management__________________________________________________________________________________________
Programme: Hospitality Management Programmes Level: 6Quality control Time Tabling Administration
Unit Name Code Credit Leader Moderator Delivery Term 1
Delivery Term 2
Assessment Type & Weighting
1 2
Submission
1 2 3
Formative Assessment
Y/N-Ass Wk
Globalisation, Innovation & Strategy
336Z0005 30
Hospitality Operations Strategy
336Z0006 30
Dissertation 336Z0001 30
Field Units
Strategic Food & Beverage
Development
336Z0010 30
Food Policy & Quality Management
336Z0011 30
Events Consultancy project
336Z0008 30
Global Mobility & Talent Management
336Z0009 30
Moderator-Internal moderator for reviewing samples of work and minor modificationsDelivery -Lecture/Seminar/Practical & contact hours per weekAssessment Type-As per assessment framework (http://www.celt.mmu.ac.uk/assessment/framework/) and Threshold Framework (http://www.celt.mmu.ac.uk/qe/Threshold_policy_2293_final.pdf)Assessment submissions-Sequenced assessment hand in dates
Formative Assessment-At least one formative piece as per student experience framework (http://www.celt.mmu.ac.uk/assessment/framework/
BA (HONS) HOSPITALITY MANAGEMENT