Terms and ConditionsStaunton Office Supplies Ltd TERMS AND CONDITIONS OF USE OF THIS WEBSITE PLEASE READ THE FOLLOWING TERMS AND CONDITIONS, THEY FORM A CONTRACT WHICH IS LEGALLY BINDING ON YOU. YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSE 8

1. DEFINITIONS

Staunton Office Supplies Ltd (“we”) is a company registered in Ireland (Company No. 528644; VAT No. 318855BH) and our registered office is at Dundalk.

“Terms for Business Customers" terms and conditions which apply to you if you are a business customer;

“Terms for Personal Customers” terms and conditions which apply to you if you are a personal customer;

“Website” www. Stauntonofficesupplies.com

“you” as a visitor to the Website.

2. INTRODUCTION

2.1 Welcome to our website (www. Stauntonofficesupplies.com) (the “Website“ or the “site”)

2.2 These Terms and Conditions are supplemented by our Privacy Policy, our Promotions Terms our Terms for Personal Customers (if you are a Personal Customer) and our Terms for Business Customers (if you are a Business) and they are binding upon you.

2.3 The following Terms and Conditions will apply when you visit, browse, or use this Website. We ask that you read these Terms and Conditions of Use carefully before you start to use the Website. By using the Website, you indicate that you accept these terms and conditions and that you agree to abide by them. If you do not agree to these terms and conditions, please refrain from using the Website and please do not register as either a Business Customer or a Personal Customer.

3. USING THE WEBSITE

3.1 You may not use this Website for any reason other than browsing and shopping or for placing an order at the Website.

3.2 You agree not to post or transfer to the Website any material which might damage software or hinder the performance of any other parties’ computer system. You agree to indemnify us in respect of liabilities, losses, expenses or other costs whatsoever incurred as a result of a breach of your obligations of this condition including, but not limited to, any claims made against us by any third party.

3.3 In consideration of agreeing to your use of the Website, you acknowledge that the ownership in any intellectual property rights (including for the avoidance of doubt, copyright, database rights and trade marks) in the Website belongs to us or is licensed to us. Accordingly, no part of the Website (or its source code) may be used, transferred, copied or reproduced in whole or in part in any manner other than for the purposes of utilising the Website for the purpose set out in these Terms and Conditions. You may not use any method of systematic retrieval of content from this Website to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual process) without written permission from us.

3.4 You must not modify the paper or digital copies of any materials you have printed or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the authors of the material on our site must always be acknowledged.

3.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

3.6 If you print, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, destroy or return any copies of the materials you have made.

3.7 You may not link the Website to any other website without our express authority in writing. Furthermore we do not make any warranties, representations or undertakings about the content of any other website which may be referred to or accessed via hypertext link with the Website and we do not endorse or approve the content of such third party websites.

3.8 Please be aware that to the extent permitted by law, and except as expressly provided for elsewhere in these terms and conditions, we do not accept liability in respect of your use or reliance on the Website. This does not affect your rights as a consumer in relation to purchases made through the Website.

3.9 We reserve the right to refuse access to the Website, terminate your registration, remove or edit content, from the Website at our discretion.

3.10 We reserve the right to alter the functionalities and features of the Website and to permit or restrict access to certain areas of the Website to you for any reason.

4. YOUR PASSWORD AND ACCOUNT

4.1 You may register with us and create an account by clicking on the login/register link. You are asked to confirm at that stage whether you are purchasing as an individual in your own personal capacity or whether you are purchasing as a business. Whichever option you choose you warrant to us that it is true and accurate.

4.2 You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.

4.3 You agree to accept responsibility for all activities that occur under your account or password.

4.4 You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

4.5 Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

4.6 You must not misrepresent your identity

5. THIRD PARTY LINKS AND COMMUNICATIONS

5.1 The content displayed on the review sections of the Website (if any) and any third party advertisements of the Website is provided or posted by third parties (“Third Party Content”). We are not the author of that content, whether contributed by contributors or paid content providers.

Neither us nor any of our affiliates, directors, officers or employees has entered into any sales agency relationship with such third party by virtue of our display of the Third Party Content on the Website. Any third party content is the sole responsibility of the party who provided the content. We are not responsible for the accuracy, propriety, lawfulness or truthfulness of any third party content, and shall not be liable to you in connection with your reliance of such Third Party Content.

5.2 We may allow you access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to Third Party’s websites. You are advised to read such websites’ terms and conditions and/or privacy policies before using them. You acknowledge that we have no control over third party websites, that we do not monitor such websites, and that we are not responsible or liable to anyone for such websites or for any content, products or services made available on such websites

6. REVIEWS AND UPLOADING MATERIAL TO OUR SITE

6.1 Whenever you make use of a feature that allows you to upload material or contribute a review to our site, you must comply with the content standards set out in condition 7. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

6.2 Any material or reviews you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

6.3 We will not be responsible, or liable to any third party, for the content or accuracy of any reviews or materials posted by you or any other user of our site.

6.4 We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in condition 7.

6.5 We are under no obligation and do not oversee, monitor or moderate any reviews posted on our site, and we expressly exclude our liability for any loss or damage arising from the use of or reliance on any reviews or material uploaded to our site by third parties.

7. CONTENT STANDARDS

7.1 These content standards apply to any and all material which you contribute to the Website (contributions).

7.2 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

7.3 Contributions must:

7.3.1 be accurate (where they state facts).

7.3.2 be genuinely held (where they state opinions).

7.3.3 Comply with applicable law in the Ireland and in any country from which they are posted.

7.4 Contributions must not:

7.4.1 contain any material which is defamatory of any person.

7.4.2 contain any material which is obscene, offensive, hateful or inflammatory.

7.4.3 promote sexually explicit material.

7.4.4 promote violence.

7.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

7.4.6 infringe any copyright, database right or trade mark of any other person.

7.4.7 be likely to deceive any person.

7.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

7.4.9 promote any illegal activity.

7.4.10 be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

7.4.11 be likely to harass, upset, embarrass, alarm or annoy any other person.

7.4.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

7.4.13 give the impression that they emanate from us, if this is not the case.

7.4.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

8. LIMITATION OF LIABILITY - YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CONDITION

8.1 This condition 8 sets out our entire liability (including any liability for the acts or omissions of its employees, agents, consultants, and subcontractors) to you in relation to the use of our site in respect of:-

8.1.1 any breach of these Terms & Conditions;

8.1.2 any representation, statement or tortious act or omission (including negligence) arising under or in connection with these Terms and Conditions.

8.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Terms and Conditions.

8.3 Nothing in these Conditions limits or excludes our liability:

8.3.1 for death or personal injury resulting from negligence or on the part of Staunton Office Supplies Ltd or its employees.

8.3.2 for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation on the part of Staunton Office Supplies Ltd or its employees.

8.4 Subject to condition 8.3 we shall not be liable for:

8.4.1 loss of profits; or

8.4.2 loss of business; or

8.4.3 depletion of goodwill and/or similar losses; or

8.4.4 loss of contract; or

8.4.5 loss of use; or

8.4.6 loss of corruption of data or information (including but not limited to any contributions submitted or posted on the Website); or

8.4.7 any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.

8.5 In any event, subject to condition 8.3 our total liability shall be limited to £100.

8.6 This clause 8 does not apply in relation to purchases made through our site. Our liability in respect of the goods and services supplied to you when you make a purchase through our site is dealt with under our Terms for Personal Customers (if you are a Personal Customer) and our Terms for Business Customers (if you are a Business).

9. EVENTS BEYOND OUR REASONABLE CONTROL

We shall not be in breach of these Terms and Conditions nor shall we be liable for any failure or delay in performance of any obligations under these Terms and Conditions arising from or attributable to acts, events, omissions or accidents beyond its reasonable control including but not limited to any of the following:

9.1 acts of God including but not limited to fire, flood, earthquake, wind storm or other natural disaster;

9.2 war, threat or preparation for war, arms conflict, imposition of sanctions, embargo, breaking off of diplomatic relations or similar actions;

9.3 terrorist attack, civil war, civil commotion or riots;

9.4 nuclear, chemical or biological contamination or sonic boom;

9.5 fire, explosion or accidental damage;

9.6 adverse weather conditions;

9.7 collapse of building structures, failure of plant machinery, machinery, computers or vehicles;

9.8 any labour dispute including but not limited to strikes and lockouts;

9.9 non performance by suppliers or sub-contractors and interruption or failure of utility service including but not limited to electric power, gas or water;

9.10 any loss of internet service, whether in connection with the Website’s server, or the server used by a Contributor or Administrator or user.

10. SUSPENSION AND TERMINATION

10.1 We will determine, in our discretion, whether there has been a breach of our Terms and Conditions through your use of the Website. When a breach has occurred, we may take such action as we deem appropriate.

10.2 Failure to comply with our Terms and Conditions may result in our taking all or any of the following actions:

10.2.1 Immediate, temporary or permanent withdrawal of your right to use the Website.

10.2.2 Immediate, temporary or permanent closure of your account.

10.2.3 Issue of a warning to you.

10.2.4 Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

10.2.5 Further legal action against you.

10.2.6 Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

10.3 In the event your registration is terminated for any reason or you stop using the Website, you agree that conditions 8 and 11 shall remain in full force and effect.

11. GOVERNING LAW AND JURISDICTION

The governing law of these Terms and Conditions is English law and you hereby irrevocably submit to the non- exclusive jurisdiction of the Courts of England. This does not affect your statutory rights as a consumer to bring claims in your local jurisdiction.

12. VARIATION

12.1 We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Website.

12.2 If you are registered as a Business Customer or a Personal Customer we may email you with any changes to the Terms and Conditions.

Terms for Business Customers

Staunton Office Supplies Ltd TERMS OF BUSINESS FOR THE PURCHASE OF PRODUCTS BY BUSINESS CUSTOMERS PLEASE READ THE FOLLOWING TERMS AND CONDITIONS, THEY FORM A CONTRACT WHICH IS LEGALLY BINDING ON YOU, YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSE 9

1. INTRODUCTION

1.1 Welcome to our website (www. http://stauntonofficesupplies.com) (the “Website“ or the “site”)

1.2 These Terms of Business for Business Customers are supplemented by our Privacy Policy, our Promotions Terms and our Website Terms of Use and they are binding upon you.

1.3 These Terms tell you the terms and conditions on which we supply any of the products (“Products”) listed on our website to you. The following terms and conditions apply when you order Products from our site. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1.4 If you find yourself unable to agree to these Terms and Conditions please do not use our ordering service and we ask that you do not proceed to purchase any Products listed on the site.

1.5 You will be required to confirm that you accept these terms and conditions when you order any Products from our site. Please click on the button marked "I Accept the terms & conditions" box at the point of registration if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site

1.6 You have indicated that you are a Business Customer. These terms are not designed to apply to consumers if you are a consumer or a Personal Customer please go back and check the appropriate box as different terms will apply to you.

2. SERVICE AVAILABILITY

Our site is only intended for use by people who require delivery in Ireland. We do not accept orders for delivery outside those locations.

3. YOUR STATUS

By placing an order through our site, you warrant that:

3.1 You are legally capable of entering into binding contracts and

3.2 You are at least 18 years old.

4. HOW THE CONTRACT IS FORMED

4.1 After placing an order via the Website, you will receive an e-mail from us acknowledging that we have received your order. This acknowledgement is for your convenience only and this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail confirmation of our acceptance of your order (the “Order Acceptance”). The contract between us (“Contract”) will only be formed when we send you the Order Acceptance, whether or not you receive such email.

4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Order Acceptance. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Order Acceptance.

5. AVAILABILITY AND DELIVERY

5.1 Your order will be fulfilled by the delivery date set out in the Order Acceptance or, if no delivery date is specified, then within a reasonable time of the date of the Order Acceptance, unless there are exceptional circumstances.

5.2 We only deliver to Ireland.

5.3 We do not deliver to PO Box addresses.

5.4 When Products are in stock, if you place an order before 6.00pm on a working day we will aim to deliver your order on the following working day. Furniture and safes are usually subject to different delivery periods and we aim to deliver our vouchers within 28 working days of you placing your order.

5.5 We may substitute Products within your order with equivalent Products (for example a red stapler in place of a blue stapler). If you do not want to accept the substituted product please return them to us in accordance with condition 8.1.

5.6 If we cannot deliver your order within the period specified in your Order Acceptance then we will contact you and you may choose to cancel your order and we will provide you, in those circumstances with a full refund.

5.7 We will always need a signature on delivery of all Products.

5.8 As a general rule delivery is free for orders over €48.78(excluding VAT) and for orders under €48.78(excluding VAT) our delivery charge is €8(excluding vat).

5.9 In some circumstances (for example because the delivery address is particularly remote, where the Product ordered is a safe or furniture and access is difficult) a higher delivery charge may be applicable. We will inform you of the delivery charges at the time of your order or email you asking you to confirm whether or not you want to proceed with an order if higher delivery charges are to apply.

5.10 Please note that if you have ordered a safe or furniture or other large or heavy items that our couriers are only insured to deliver to the ground floor of buildings. If you are ordering this type of Product we will ask you questions regarding access, however, it is your responsibility to ensure that there is sufficient access (for example door widths) to enable delivery of the Product.

6. RISK AND TITLE

6.1 The Products will be at your risk from the time of delivery.

6.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of:-

6.2.1 such Products (including delivery charges) and

6.2.2 all other sums which are or which become due to us from you for sales of Products (including delivery charges) through our Website.

6.3 Until title to Products has passed to you, you shall:

6.3.1 Hold such Products on a fiduciary basis as our Bailee

6.3.2 Store such Products separately from all other goods held by you so that they remain readily identifiable as our property

6.3.3 not remove, deface or obscure any identifying mark or packaging on or relating to such Products.

6.4 If before title to Products passes to you:-

6.4.1 you fail to pay any amount due to us for Products on the due date for payment or

6.4.2 you suspend, or threaten to suspend, payment of your debts or you are or are deemed to be, insolvent, bankrupt, unable to pay your debts as they fall due for payment, or you admit inability to pay your debts or are deemed unable to pay your debts within the meaning of section 123 of the Insolvency Act 1996, or you commence negotiations with all or any class of your creditors with a

view to rescheduling any of your debts, or you enter into any composition or arrangement with your creditors generally or

6.4.3 an order is made, a resolution is passed, or a notice is issued convening a meeting for the purpose of passing a resolution, or any analogous proceedings are taken, for your winding-up, administration or dissolution or

6.4.4 any liquidator, trustee in bankruptcy, receiver, administrative receiver, administrator or similar officer is appointed over, or in respect of, you or any part of your business or assetsthen without limiting any other right or remedy that we may have, we may at any time require you to deliver up such Products and, if you fail to do so promptly, we may enter any of your premises where the relevant Products are stored in order to recover them.

7. PRICE AND PAYMENT

7.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

7.2 The prices on site clearly indicate whether they are VAT inclusive or exclusive and exclude delivery costs, which will be added to the total amount due if applicable.

7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Acceptance.

7.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

7.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

7.6 Payment for all Products must be by credit or debit card or unless you have a credit facility with us. We accept payment with Mastercard, Maestro, Visa, Visa Electron, Amex and Solo.

7.7 If you have completed a credit application form and we have granted a credit facility to you then payment for all Products must be received by us within 30 days of the VAT invoice date which we will send to you by email.

7.8 If you fail to make payment when it is due then we may withdraw your credit facility and interest shall accrue and be payable (both before and after judgment) on the amount unpaid at the rate provided in the Late Payment of Commercial Debts (Interest) Act 1998.

7.9 The “RRP’s” used on the site represent the manufacturer’s suggested selling price and is not indicative of the prevailing selling prices at any given time or in any given area.

8. OUR REFUNDS AND RETURNS POLICY

8.1 You may choose to return a Product for any reason provided that: -

8.1.1 you notify us by email of your desire to return the Product within 14 days of receipt and

8.1.2 the Product is in resalable condition - it needs to still be in its original unopened packaging unmarked.

8.2 If the terms of condition 8.1 apply then we will contact you with a returns number and we will arrange for collection at our cost. Once the Products are back at our warehouse and we have had an opportunity to inspect them to check that they are in resalable conditions we will then process the refund if you paid for the goods using a debit/credit card or a credit note if you have a credit account with us. The refund/credit will be in respect of the price of the Product, including any delivery charges if applicable, this will be as soon as possible and in any case within 14 days of us receiving the Product in our warehouse

8.3 If you contact us outside of the 14 day period then we may at our discretion accept a return of the goods, however you may not receive a full credit in respect of the price you paid for the Products.

8.4 If you consider a Product to be defective, damaged or if you consider there to be a shortage in your order please contact us within three business days of receipt of your Products. We will then contact you with a returns number and we will arrange for collection at our cost. Once the Products are back at our warehouse and we have had an opportunity to inspect them we will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you.

8.5 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

9. OUR LIABILITY

9.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

9.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.

9.3 This does not include or limit in any way our liability:

9.3.1 For death or personal injury caused by our negligence

9.3.2 Under section 2(3) of the Consumer Protection Act 1987

9.3.3 For fraud or fraudulent misrepresentation or

9.3.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

9.4.1 loss of income or revenue

9.4.2 loss of business

9.4.3 loss of profits or contracts

9.4.4 loss of anticipated savings

9.4.5 loss of data, or

9.4.6 waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise provided that this condition 9.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of condition 9.1 or 9.2 or any other claims for direct financial loss that are not excluded by any of categories in condition 9.4.

10. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

11. NOTICES

Save as set out in these terms, all notices given by you to us must be given to Staunton Office Supplies Ltd at Quay Street Dundalk Co.Louth. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

12. TRANSFER OF RIGHTS AND OBLIGATIONS

12.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

12.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

12.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

13. EVENTS OUTSIDE OUR CONTROL

13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

13.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

13.2.1 Strikes, lock-outs or other industrial action.

13.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terroristattack, war (whether declared or not) or threat or preparation for war.

13.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

13.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

13.2.5 Impossibility of the use of public or private telecommunications networks.

13.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

13.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. WAIVER

14.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

14.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

14.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 11.

15. SEVERABILITY

If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16. ENTIRE AGREEMENT

16.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

16.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

16.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

17. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

17.1 We have the right to revise and amend these terms and conditions from time to time.

17.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Acceptance (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

18. LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Terms for Personal Customers

Staunton Office Supplies Ltd TERMS OF BUSINESS FOR THE PURCHASE OF PRODUCTS BY PERSONAL CUSTOMERS PLEASE READ THE FOLLOWING TERMS AND CONDITIONS, THEY FORM A CONTRACT WHICH IS LEGALLY BINDING ON YOU, YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSE 9

1. INTRODUCTION

1.1 Welcome to our website stauntonofficesupplies.com/.com (the “Website“ or the “site”)

1.2 These Terms of Business for Personal Customers are supplemented by our Privacy Policy, our Promotions Terms and our Website Terms of Use and they are binding upon you.

1.3 These Terms tell you the terms and conditions on which we supply any of the products (“Products”) listed on our website to you. The following terms and conditions apply when you order Products from our site. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

1.4 If you find yourself unable to agree to these Terms and Conditions please do not use our ordering service and we ask that you do not proceed to purchase any Products listed on the site.

1.5 You will be required to confirm that you accept these terms and conditions when you order any Products from our site. Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

1.6 You have indicated that you are a Personal Customer. These terms are not designed to apply to business customers, if you are a business customer please go back and check the appropriate box as different terms will apply to you.

2. SERVICE AVAILABILITY

Our site is only intended for use by people who require delivery in Ireland. We do not accept orders for delivery outside those locations.

3. YOUR STATUS

By placing an order through our site, you warrant that:

3.1 You are legally capable of entering into binding contracts; and

3.2 You are at least 18 years old.

4. HOW THE CONTRACT IS FORMED

4.1 Before an order is placed you will be given an opportunity to verify and correct the products included in your order. After placing an order via the Website, you will receive an e-mail from us acknowledging that we have received your order. This acknowledgement is for your convenience only and this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail confirmation of our acceptance of your order (the “Order Acceptance”). The contract between us (“Contract”) will only be formed when we send you the Order Acceptance, whether or not you receive such email.

4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Order Acceptance. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Order Acceptance.

5. AVAILABILITY AND DELIVERY

5.1 Your order will be fulfilled by the delivery date set out in the Order Acceptance or, if no delivery date is specified, then within a reasonable time of the date of the Order Acceptance, unless there are exceptional circumstances.

5.2 We only deliver to Ireland.

5.3 We do not deliver to PO Box addresses.

5.4 When Products are in stock, if you place an order before 5.00pm on a working day we will aim to deliver your order on the following working day. Furniture and safes are usually subject to different delivery periods and we aim to deliver our vouchers within 7 working days of you placing your order.

5.5 We may substitute Products within your order with equivalent Products (for example a red stapler in place of a blue stapler). If you do not want to accept the substituted product please return them to us in accordance with condition 8.1.

5.6 If we cannot deliver your order within the period specified in your Order Acceptance then we will contact you and you may choose to cancel your order and we will provide you, in those circumstances with a full refund.

5.7 We will always need a signature of delivery of all Products.

5.8 As a general rule delivery is free for orders over €48.78 (excluding VAT) and for orders under €48.78 (excluding VAT) our delivery charge is €8(excluding vat).

5.9 In some circumstances (for example because the delivery address is particularly remote, where the Product ordered is a safe or furniture and access is difficult) a higher delivery charge may be applicable. We will inform you of the delivery charges at the time of your order or email you asking you to confirm whether or not you want to proceed with an order if higher delivery charges are to apply.

5.10 Please note that if you have ordered a safe or furniture or other large of heavy items that our couriers are only insured to deliver to the ground floor of buildings. If you are ordering this types of Product we will ask you questions regarding access, however, it is your responsibility to ensure that there is sufficient access (for example door widths) to enable delivery of the Product.

6. RISK AND TITLE

The Products will be at your risk from the time of delivery. Ownership will pass to you when we receive payment in full for the Products ordered.

7. PRICE AND PAYMENT

7.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

7.2 These prices exclude VAT and exclude delivery costs, which will be added to the total amount due.

7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Acceptance.

7.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

7.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

7.6 Payment for all Products must be by credit or debit card unless you have a credit facility with us. We accept payment with Mastercard, Maestro, Visa, Visa Electron, Amex and Solo.

7.7 The “RRP’s” used on the site represent the manufacturer’s suggested selling price and is not indicative of the prevailing selling prices at any given time or in any given area.

8. OUR REFUNDS AND RETURNS POLICY

8.1 You may choose to return a Product for any reason provided that: -

8.1.1 you notify us by email of your desire to return the Product within 14 days (or if longer 7 working days) of receipt of the Products; and

8.1.2 the Product is in resalable condition - it needs to still be in its original unopened packaging unmarked.

8.2 Please note that you will not have any right to cancel a Contract for the supply of any of the following Products and we cannot accept returns of the following Products unless they are defective:-

8.2.1 any Products which have been made to your specification such as business cards, personalised stationery and other personalised items;

8.2.2 Flowers;

8.2.3 any Products which comprise of audio or visual recordings such as CDs, DVDs or computer software if you have broken the seal on such item.

8.3 If the terms of condition 8.1 apply then we will contact you with a returns number and we will arrange for collection at our cost. Once the Products are back at our warehouse and we have had an opportunity to inspect them to check that they are in resalable conditions then we process the refund in respect of the price of the Product, including any delivery charges as soon as possible and in any case within 14 days of us receiving the Product in our warehouse. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

8.4 If you contact us outside of the 14 day period and the Products are not defective then we may at our discretion accept a return of the Products, however you may not receive a full credit in respect of the price you paid for the Products and your refund may be by way of a credit note.

8.5 If you consider there to be a shortage in your order please contact us within 14 days of receipt of your order so that we can rectify your order appropriately.

8.6 If you consider a Product to be defective or damaged please contact us as soon as possible after receipt of your Products. We will then contact you with a returns number and we will arrange for collection at our cost. Once the Products are back at our warehouse and we have had an opportunity to inspect them we will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you.

8.7 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

9. OUR LIABILITY

9.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

9.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.

9.3 This does not include or limit in any way our liability:

9.3.1 For death or personal injury caused by our negligence;

9.3.2 Under section 2(3) of the Consumer Protection Act 1987;

9.3.3 For fraud or fraudulent misrepresentation; or

9.3.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to loss of anticipated savings provided that this condition 9.4 shall not prevent claims for loss of or damage to your

tangible property that fall within the terms of condition 9.1 or 9.2 or any other claims for direct financial loss that are not excluded by any of categories in condition 9.4.

10. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

11. NOTICES

All notices given by you to us must be given to Staunton Office Supplies Ltd at Quay Street Dundalk Co.Louth or by email. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

12. TRANSFER OF RIGHTS AND OBLIGATIONS

12.1 The contract between you and us is binding on you and us and on any person we might transfer our rights to.

12.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

12.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

13. EVENTS OUTSIDE OUR CONTROL

13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

13.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

13.2.1 Strikes or lock outs or other industrial action which affect third parties (for example as Royal Mail or other courier or delivery services).

13.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

13.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

13.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

13.2.5 Impossibility of the use of public or private telecommunications networks.

13.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

13.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. WAIVER

14.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

14.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

14.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 11.

15. SEVERABILITY

If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16. ENTIRE AGREEMENT

16.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

16.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

16.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

17. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

17.1 We have the right to revise and amend these terms and conditions from time to time.

17.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Acceptance (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

18. LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. This does not affect your statutory right as a consumer to bring claims in your local jurisdiction.