01 human factors ergonomics
TRANSCRIPT
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Definition of Industrial EngineeringDefinition of Industrial Engineering
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Definition of Industrial EngineeringDefinition of Industrial Engineering
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What is Ergonomics ?What is Ergonomics ?
The discovery and
application of information
about human behavior,
abilities, and other
characteristics to the
design of tools,
machines, systems,
tasks, jobs, and
environments for
productive, safe,
comfortable, and
effective human use.
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Ergonomics and RelatedErgonomics and Related
DisciplinesDisciplines
Human Factors Engineering
Engineering Psychology
Human-Machine Interaction
Cognitive Engineering
Industrial/Organizational Psych
ology
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Types of ErgonomicsTypes of Ergonomics
IssuesIssues
How are people physically part of a system?
How can we design systems that interact
more effectively with people?
How are people mentally part of a system?
Can we design systems to support bettermental functioning?
What factors come into play when people
work together in groups?
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How Do I Open This?How Do I Open This?
Some human factors issues to consider:
The goal of human factors is to optimize systemperformance (operator + machine + environment). A50% failure rate is hardly optimizing system
performance.
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Where do ErgonomicsWhere do Ergonomics
ProfessionalsW
ork?ProfessionalsW
ork? Colleges and Universities
Military Research Facilities and Settings
IBM Motorola
American Airlines
Hewlett-Packard
Kodak Yahoo!
Gateway
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Ergonomics ActivitiesErgonomics ActivitiesAccident Investigation/Expert Witness
Simulation & Training
Occupational/Public Health & Safety
Consumer Products
Basic & Applied Research
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Accident InvestigationAccident Investigation
February 2001, U.S. sub accidentally sinks fishing boat
1999 London Train Accident
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Simulation & TrainingSimulation & TrainingSubmarine Training SimulatorsSubmarine Training Simulators
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Occupational SafetyOccupational Safety
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Occupational SafetyOccupational SafetyNo Windex NecessaryNo Windex Necessary
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Suggested SolutionSuggested SolutionForm follows functionForm follows function
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Occupational SafetyOccupational Safety
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Consumer Products ErgonomicsConsumer Products ErgonomicsNo Channel SurfingNo Channel Surfing
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ResearchResearch
Tactile Situation Awareness SuitTactile Situation Awareness Suit
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Design ConsiderationsDesign ConsiderationsAffordances Stimulus-Response Compatibility
Cognitive Ability
Physical AbilityAnthropometry
Sensation & Perceptual Capabilities
User Preferences
Environment
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AffordancesAffordancesWheres the Beef?Wheres the Beef?
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AffordancesAffordancesBathroom BlunderBathroom Blunder
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You tryYou try
Does the green label go with the top or the bottom
hole? (Ignore the arrows, theyre not intended tobe giving the answer.)
(Picture from Darnell, 2003).
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StimulusStimulus--Response CompatibilityResponse CompatibilityWhy Isnt My Food Getting Hot?Why Isnt My Food Getting Hot?
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Stimulus Response CompatibilityStimulus Response Compatibility
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Cognitive AbilityCognitive Ability
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Cognitive AbilityCognitive Ability
Blue Red Green YellowGreen Red Yellow Blue
Red Yellow Green Blue
Yellow Green Blue Red
Stroop Test
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Physical AbilitiesPhysical Abilities
Three Cosmonauts aboard Soyuz 11 that died in 1971
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AnthropometryAnthropometry
Design for Average
Design for Extreme
Design for Adjustability
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Sensation & Perceptual CapabilitiesSensation & Perceptual CapabilitiesRed Light, Green Light, Stop!Red Light, Green Light, Stop!
Visual ComplexityVisual Complexity
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Perceptual IllusionsPerceptual Illusions
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EnvironmentEnvironment G-forces/Weightlessness
Heat/Cold
Ligh
ting Noise/Vibration
Stress
Chemicals
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Human Factors ApplicationHuman Factors ApplicationThis innovative office design improves
productivity and efficiency by 4.35%