03 coca cola hellenic business case analysis valdas pakstys

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  • 8/8/2019 03 Coca Cola Hellenic Business Case Analysis Valdas Pakstys

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    EDI system projectfor Coca-Cola Hellenic

    Baltics

    Valdas Pakstys

    Coca-Cola Hellenic Baltics

    Business development manager

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    Coca-Cola HBC Coca-Cola Femsa Coca-Cola AmatilCoca-Cola Enterprises

    CCHBC is one of 4 Anchor Bottlers inthe World

    We are the 2nd

    largest bottler in revenue and the 3rd

    largest bottler in volumein the world

    We operate in 28 countries, 16 of which are part of the EU including 3Baltic Countries

    We address the needs of over 540 million consumers

    We operate 80 plants

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    Tallinn

    Estonia

    Latvia

    Lithuania

    Vilnius

    6 SALES CENTRES

    PLANT

    Alytus -PET (0.5l, 1.25l,1,5l & 2.0 L )

    6 BRANCHES

    Jhvi

    TartuPrnu

    Valmiera

    Jekabpils

    Kuldiga

    Paneveys

    Klaipeda

    Kaunas

    Alytus

    Riga

    CCHBC Baltics Sales Organisation

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    EDI current situation an possibilities Baltics

    Past Current Future

    OrdersMD order-> Orderentry to Sales

    System

    Orders by emails(few Key

    chains) = Orderentry entering toSales System

    Full automaticway = from order

    to order in SalesSystem

    Loadingdocuments

    Paper document Paper documentEDI + fullelectronicdocument

    InvoicesPaper documentfrom each shop

    Paper documentfrom each shop

    Possibility to sendsummary invoicefor the chain byEDI

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    Process for orders/invoices using EDI

    Customer

    Operator EDI

    Customer

    Operator EDI

    CCH

    Coca-ColaHellenic

    1) Customer enter

    order in own

    system

    2) Translation to

    universal language

    EDIFACT or XML

    Order pack Order pack Order pack

    4) Order automatically

    enters CCH Sales

    System

    Information about ordersent by e-mail

    about 20 min.

    3) Translation to

    CCH language

    8) Invoice ready forCustomer payment

    system

    5) Summary

    Invoice issued in

    CCH system

    about 30 min.

    Invoice packInvoice packInvoice pack

    6) Translation to

    universal language

    EDIFACT of XML

    7) Translation to

    Customer language

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    Electronic Data Interchange in CCHBC

    Order

    Dispatch adv.

    Invoice

    Customer CCH

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    Customer

    Translation

    EDI example Order via EDI operators

    CCH

    Customer EDIOperator

    CCH EDI

    operator Translation

    Salessystem

    e-mail notification

    App. 20 minutes

    electronic

    systems &

    Internet

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    EDI central solutions for Baltics

    Business

    Partner 1

    Coca-Cola HellenicEDI global platform

    Baltic countries

    Other CCHcountriesBusiness

    Partner 2

    VANconnection

    AS2 connection

    Business

    Partner 3

    Business

    Partner 4

    AS2 connectionBusinessPartner 1

    Coca-Cola HellenicEDI global platform

    Baltic countries

    Other CCHcountriesBusiness

    Partner 2

    VANconnection

    AS2 connection

    Business

    Partner 3

    Business

    Partner 4

    AS2 connection

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    Customer

    Translation

    EDI example Order via AS2

    CCH

    Translation

    Salessystem

    e-mail notification

    App. 10 minutes

    electronic

    systems &

    Internet

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    EDI how to start

    The following items represents high level preparation

    task in order to start exchanging EDI messagesbetween parties

    - Agreement on using standard coding for product (GTIN-EAN) andlocation (GLN)

    - Agreement on details related to specifics of document/message coding(EDIFACT, XML,..). This is called MIG (Message Implementation Guideline)

    - Agreement on used unit of measures (retail unit [bottle], wholesale unit[case])

    - Agreement on cooperation during tests and approvals of createddocuments with clear identification of responsible persons

    - Agreement on contact/responsible persons to handle all unexpecteditems during EDI implementation

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    Deployment Phases

    - Tollgates

    Phases

    Systems

    Deliverables

    Test Systems EDI/Sales/Invoicing Production Systems

    Appr. 14 weeks total 3 weeks

    Decision for

    implementatio

    n

    Project

    Go-ahead Go-live

    decision

    Post-implementation review

    Business Case based

    on Completed

    questionnaires from

    Country;

    Project charter andorganization;

    Start date

    and time-line agreed

    Partner mappings;

    Process mappings;

    Customizations to

    the system;Infrastructure and

    telecom;

    Requirement

    Specifications from

    Business partners;

    VAN providersevaluation

    Integration tests

    (off-line and on-

    line);

    Acceptance test andAcceptance sign-off;

    Go-live date

    confirmed

    Training &

    Training

    materials;

    Business change

    activities;

    Go-live;

    Period of intensive

    support;

    Project Evaluation

    Service Support

    Pre-preparation

    Preparation

    Mappings development

    Customization &

    Infrastructure set-up TestsTraining &

    Sign-off

    Intensive Post

    Go-live supportRegular service

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    EDI benefits

    CCHBC expected following benefits of EDI:

    increased satisfaction of the customerssaving on the order processing resources.

    -faster documents delivery versus paper, phone, fax

    -more accurate data(any manual handling like typing order from fax, or entering invoice details intosystem from paper is reduced so less risk of mistakes)

    -less human involvement in documents handling (we have order automaticallycreated in our sales system without anybody's time)

    - paper reduction (no paper, fax,..)

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    EDI current disadvantages

    CCHBC faced following disadvantages of EDI:

    -Reduced flexibility at order modifications and variations.

    -Different customers have different EDI providers

    -Our customers wants from us EDI invoices in addition to paper one

    For CCHBC is rather additional complication and additional cost (on top of paperwe would need to pay for EDI messages)

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    EDI CCHBC Baltics status and plans

    Nearest future plans: implement electronic orders in fully

    automatic way, using CCHBC EDI group wide solution.

    What was done so far :

    Communication channel has been configured between :

    (1) eXite (CCHBC international EDI partner) and Edisoft;(2) eXite and Prisma;

    XML order conversion to standard EDIFACT format has been developed

    We have started group wide standard EDI order testing with Statoil, Mego

    and Prisma of Estonia.

    We have started to investigate possibilities to implement electronicinvoices.

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    Thank You!

    Q&A

    http://05%20estonian%20regulation_taavi%20valdlo.ppt/
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    Enjoy the day!

    Next: EDI Legal Aspects in Estonia

    http://05%20estonian%20regulation_taavi%20valdlo.ppt/http://05%20estonian%20regulation_taavi%20valdlo.ppt/http://05%20estonian%20regulation_taavi%20valdlo.ppt/http://05%20estonian%20regulation_taavi%20valdlo.ppt/