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    Industrial Engineering & Designing Products

    e1Procedures Software House

    visit to www.e1procedures.com

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    What is Industrial Engineering?

    Industrial engineers design, install, and improve thecomplex systems which provide both goods andservices vital to our society and economy. Thesesystems integrate people, materials, and equipment,and thereby place unique demands for breadth of preparation upon industrial engineers.

    The traditional arenas for the practice of industrialengineering are the manufacturing facilities of

    industry. However, today fully one-third of practicingindustrial engineers are employed in non-manufacturing enterprises such as hospitals, banks,and government.

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    Industrial Engineering

    Industrial engineers perform the following tasks inmanufacturing and service industries. Forecast the demand the product Prepare a plan to produce the product Analyze the cost and benefits of the product Design the layout of the plant to produce the product Select the manufacturing processes to make the product Identify the people and their skills for production and

    supervision Integrate people, materials, machines, and processes to work

    together

    Schedule the machines and processes for production Supervise the day-to-day operation of the facility Design the workplace and procedures for workers to follow Handle occupational and safety concerns Model and analyze the performance of the system and find

    ways to improve it

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    Industrial Engineering:

    the People and Systems Engineers

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    Areas of Study Within Industrial Engineering 1. Human Factors (Ergonomics)

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    Areas of Study Within Industrial Engineering Human 2. Facilities Design

    SLP PATTERN OF PROCEDURES

    Input Data: P,Q,R,S,T, & Activities

    Flow of Materials

    ActivityRelationships

    RelationshipDiagram

    SpaceRequirements

    SpaceAvailable

    Space RelationshipDiagram

    ModifyingConsiderations

    PracticalLimitations

    Evaluation

    SELECTED LAYOUT PLAN

    Muthers Systematic Layout Planning Pattern of Procedures

    PLAN X

    PLAN Y

    PLAN Z

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    Work Cell Floor Plan

    Office

    Tool Room Work Cell

    Saws Drills

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    Emergency Room Layout

    E.R. beds Pharmacy Billing/exit

    E.R.Triageroom

    Patient B - erratic

    pacemaker

    Patient A -broken leg

    Laboratories

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    Store Layout - with Dairy, Bread, HighDrawer Items in Corners

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    Areas of Study Within Industrial Engineering Human 3. Simulation

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    Factory Lay-out

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    Areas of Study Within Industrial Engineering Human 4. The Production Planning and Control

    Forecasting

    AggregateProduction

    Planning

    MasterProduction

    Planning

    MaterialRequirement

    Planning

    OperationsScheduling

    Shop FloorControl Warehousing

    Shipping &Receiving

    Sales &Marketing

    AggregateCapacityPlanning

    CapacityRequirement

    Planning

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    Areas of Study Within Industrial Engineering Human 4. Quality Control

    0 10 20 30 40 50

    38.0

    39.2

    40.4

    41.6

    Xbar and R Chart

    Subgr

    1

    1

    1

    1 1

    1

    1

    X=40.00

    3.0SL=41.29

    -3.0SL=38.71

    0.0

    1.5

    3.0

    4.5

    R=2.232

    3.0SL=4.720

    -3.0SL=0.000

    30 40 50

    Last 25 Subgroups

    37

    39

    41

    43

    Sub rou Num ber

    38 42

    Ppk: 0.56Pp: 0.56StDev: 1.18146Overall (LT)

    Cpk: 0.69Cp: 0.69StDev: 0.959752Potential (ST)

    Capability PlotProcess Tolerance

    Specifications

    I I II I I

    I I I

    STLT

    38.0 40.5 43.0

    Normal Prob Plot

    36 40 44

    Capability Histogram

    Process Capability Sixpack for alldata

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    Areas of Study Within Industrial Engineering Human 5. Optimization/Operation Research

    Factories

    Customers

    Product FlowInformation Flow

    Distributor/RetailerWarehouse

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    Sample Industrial Engineering CoursesHuman Factors Engineering Work Measurements andWork DesignFacilities Planning andDesignReliability Engineering Experimental Design ForEngineering Production Planning andControl Engineering ProjectManagement

    Integrated ManufacturingSystems Expert Systems inEngineering Industrial Robotics

    Quality Control

    Automated Inspection Integrated Product andProcess DesignQueuing Methods forServices and Manufacturing Introductory DecisionAnalysis for Engineering Simulation Modeling andAnalysis Engineering InformationSystems Contemporary Topics inIndustrial Engineering

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    Career Opportunities for Industrial Engineers

    Industrial engineers are the problem solvers in all organizations. Career opportunities for industrial engineeringare limitless.

    A sample list of career opportunities for industrial engineers include:Manufacturing: regardless of the product manufactured, every manufacturing company needs IEs to

    plan the facility, perform economic analyses, plan and control production, managepeople, handle safety issues, improve quality, evaluate performance, etc.

    Health Services: hospitals and clinics need IEs to perform cost/benefit analyses, schedule work load,manage people, evaluate safety concerns, design and maintain facilities, etc.

    Transportation: airlines, ground transportation, trucking, and warehousing companies need IEs todesign the best schedules and routes, perform economic analyses, manage crews, etc.

    Financial: banks and other savings and lending institutions need IEs to design financial plans,perform economic analyses, etc.

    Government: local and federal governments need IEs to design and enforce safety systems,environmental policies, plan for and operate in a number of organizations.

    Consulting: IEs may work as consultants to help design and analyze a variety of systems includinginformation systems, manufacturing and service systems.

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    What is Engineering Design?

    The systematic and creative application of scientific and mathematical principles topractical ends such as the design,manufacture, and operation of efficient andeconomical structures, machines, processes,and systems.

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    Thus, the design of theseproducts and services isessential to the livelihoodof a company.

    But, what are the

    characteristics of anEffective Design?

    The basic purpose of any organization is toprovide products or services to their customers.

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    Effective Design

    Effective designs provide a competitive edge by:

    Bringing new ideas to the market quickly Doing a better job of satisfying customer needs Making new products easier to manufacture,use, and repair than existing products

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    Types of Design and Redesign

    Original Design (or Inventing)Involves elaborating, original solutions for a given task. The

    result of original design is an invention.

    Adaptive Design (or Synthesis)Involves adapting a known system to a changed task or

    evolving a significant subsystem of a current product (suchas antilock brakes).

    Variant Design (or Modification)

    Involves varying the parameters (size, geometry, materialproperties, control parameters, etc.) of certain aspects of aproduct to develop a new and more robust design.

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    Product Design:

    Specifies which materials are to be usedDetermines dimensions and tolerances

    Defines the appearance of the productSets standards for performance.

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    Design has a tremendous impact on the quality of a final product or service.

    Quality in the design process involves:Matching product or service characteristics

    with customer requirements

    Ensuring that customer requirements aremet in the simplest and least costly mannerReducing the time required to design a new

    product or service, andMinimizing the revisions necessary to make

    a design workable.

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    The Design Process1. Idea Generation

    (Product Design)

    2. Feasibility Study(Performance Specifications)

    3. Preliminary Design(Prototype)

    4. Final Design(Final Design Specifications)

    5. Process Planning(Manufacturing Specifications)

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    Sources of idea generation

    Surveying suppliers, distributors,and salespersonsMonitoring trade journalsAnalyzing warranty claims, customer complaints, and

    other failuresSurveying potential customersBench marking:Comparing a product or process against thebest-in-class product.Reverse engineering:Carefully dismantling a competitors productin order to improve ones own product.

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    Involvement of Different Functional Departments inthe Design Process

    Marketing Department takes the idea and:Forms a product conceptConducts a study on the feasibility of theproposed product or serviceIf the proposed product meets certainexpectations, performance specifications are

    developed.

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    Involvement of Different Functional Departments inthe Design Process

    Design Engineers take the performancespecifications and:

    Develop preliminary technical specifications, and later

    Develop detailed design specifications.Manufacturing Engineers take the detailedperformance specifications and:

    Develop a process plan that includes specificrequirements for equipment, tooling, and fixtures.

    Production Engineers take these manufacturingspecifications and schedule production

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    No

    Ideageneration

    Finaldesign

    Preliminarydesign

    Feasibilitystudy

    Processplanning

    Productfeasible? Yes

    Prototype

    Manufacturing

    Design & ManufacturingSpecifications

    The Design Process

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    Idea generation & pre-designplanning Customer Requirements Functional Specification

    Product Specifications Concept Generation Concept Selection Engineering Design Engineering Evaluation Prototype and Testing

    Manufacturing Design

    A Decision Making Process

    Flexibility

    Cost

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    Breaking Down Barriers

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    Final design is concerned with how theproduct will perform.

    It consists of three phases:1. Functional design is concerned with

    how the product will perform.2. Form design refers to the physical

    appearance of a product.3. Production design is concerned with the

    ease and cost of manufacturing the product.

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    Form Design(How The Product Looks)

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    Functional Design(How The Product Performs)

    Reliability probability product performs intended function forspecified length of time

    A measure for reliability is Mean Time BetweenFailures (MTBF).

    Maintainability ease and/or cost or maintaining/repairing product A measure for maintainability is Mean Time To Repair(MTTR).

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    DFM Guidelines

    1. Minimize the number of parts2. Develop a modular design

    3. Design parts for multi-use4. Avoid separate fasteners5. Eliminate adjustments

    6. Design for top-down assembly

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    7. Design for minimum handling8. Avoid tools9. Minimize subassemblies10. Use standard parts when possible11. Simplify operations12. Design for efficient and adequate testing13. Use repeatable & understood processes

    14. Analyze failures15. Rigorously assess value

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    Design Simplification

    (a) The original design (b) Revised design (c) Final design

    Design for push-and-snapassembly

    One-piece base &elimination of fasteners

    Assembly usingcommon fasteners

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    Listening to Customers

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    Customers Requirements

    Normal Requirements are typically what we get by just asking customers what they want.Expected Requirements are often so basic thecustomer may fail to mention them - until we fail toperform them. For example, if coffee is served hot,customers barely notice it. If it's cold or too hot,dissatisfaction occurs. Expected requirements mustbe fulfilled.Exciting Requirements are difficult to discover.They are beyond the customer's expectations. For example, if full meals were served on a flight fromChicago to Indianapolis, that would be exciting. If not,customers would hardly complain.

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    Kano Model

    Kano Model [ Noriaki Kano 1984].

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    Making Economic Decisions

    Engineering economy: the disciplineconcerned with the economic aspects ofengineering. It involves the systematicevaluation of the costs and benefits ofproposed technical projects.

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    Rational Decision-Making Process

    1. Recognize a decisionproblem

    2. Define the goals orobjectives

    3. Collect all the relevantinformation

    4. Identify a set of feasibledecision alternatives

    5. Select the decisioncriterion to use6. Select the best

    alternative

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    Example: Equipment & ProcessSelection

    How do you choose between PlasticComposite and Steel sheet stock for theauto body panel?The choice of material will dictate themanufacturing process for the bodypanel as well as manufacturing costs.

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    Which Material to Choose?

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    Engineering CostsGeneral Cost Terms

    Manufacturing CostsDirect materialsDirect labor

    Mfg. OverheadNon-manufacturingCosts

    OverheadMarketingAdministrative

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    Cost Classification for Predicting Cost Behavior

    Cost BehaviorsFixed costsVariable costs

    Average unit costs

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    Fixed Costs

    Total fixed costs (F)

    Production volume (Q)

    Fixed costsper unit of production(F/Q)

    Production volume (Q)

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    Variable Costs

    Def: Costs that varydepending on the levelof production or salesCost behavior : Increaseor decreaseproportionallyaccording to the level ofvolumeExamples: Costs of rawmaterial, packagingmaterial, direct labor,machine utilities aremain variable costs.

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    Variable costsper unit of production (V)

    Production volume (Q)

    Total variable

    costs (TV)

    Production volume (Q)

    Variable Costs

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    Break-Even Analysis (BEA)

    The total revenue depends on theproduction level.The higher the production, the higherthe total variable costs.In BEA, it is assumed that price ofproduct is fixed.

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    Price per

    unit (P)

    Production (and sales)

    volume (Q)

    Total revenue(TR)

    Production (and sales )

    volume (Q)

    Break-Even Analysis (BEA)

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    Therefore, the overall break-evenanalysis can be pictorially representedin the following graph

    Total revenue (PQ)

    BEP: F+VQ=PQ

    Total costs(F+VQ)

    Profit

    Production (and sales) volume(Q)

    loss

    Break-Even Analysis (BEA)

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    Total Cost (TC) = Total Revenue (TR)

    TC=F+VQ

    TR=PQAt the break-even point: F+VQ=PQ

    QBEQ = F/ (P-V)

    Break-Even Analysis (BEA)

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    Example

    500,000$ total yearly fixed costs.150$ / unit variable costs200$ / unit sale priceQ BEQ=500000/(200-150) =10000 unitsIf our market research indicates that thepresent demand is > 10000, then thismanufacturing system is economicallyfeasible.

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    Quality Function Deployment

    Identify customer wants Identify how the good/service willsatisfy customer wants

    Relate customer wants to product hows Identify relationships between thefirms hows

    Develop importance ratingsEvaluate competing products

    C t

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    Customer Requirements

    CUSTOMER COMMENTS

    Carrots and potatoes are very different. I cut myself with this one.

    I just leave the skin on.

    Im left -handed. I use a knife.

    This one is fast, but it takes a lot off.

    How do you peel a squash?

    Heres a rusty one.

    This looked OK in the store.

    Peels a variety of produce Works both right and left handed Creates minimal waste

    Saves time Durable Easy to clean Safe to use and store Comfortable to use Stays sharp or is sharpenable

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    Go Aheadwith your designs!

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    Case Study

    Select a household product of your choice, your goal will be to describe howyou think this design evolved. By looking at the product, can you tell:1. How and why the device functions? Can you describe how it works, what

    energy sources are used, and what purpose that function serves?

    2. How was human engineering involved? How would the human/machine

    interface affect this design? What safety issues would have been involved?

    3. Why the original designers selected the materials used? What propertiesof the materials were most important in selecting them?

    4. What features make this product unique? Compared to similar items, arethere features on your example that would identify this as a betterproduct?

    5. How was the production process affected by this design? Are therespecific features that might have been added to make production moreefficient?

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    Case Study

    As your analysis continues, choose one aspect of the design that intrigues you. Study the designused, and consider how you might improve on it. Develop a list of alternatives, and compare them to the

    existing design. Develop some criteria that may help you select one of

    your alternatives as most likely to succeed. Finally, select one alternative, and describe how it

    improves on the existing design, what its limitationsare, and why you think this is a better alternative thanthe existing design.

    1P d S ft H

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    THANK YOU

    e1Procedures Software House provides a full rangeof consulting, public and in-house training ininternational standards, regulatory requirements,and process improvement techniques whichmaximizes performance and profitability for yourcompany

    Contact us and we can help support yourorganizations implementation or transition or otherbusiness process improvement activities

    e1Procedures Software House

    visit to www.e1procedures.com