05 - technological strategy ii
TRANSCRIPT
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PowerPoint Presentation by Charlie Cook
The Environment of Managing
Gary Dessler
Principles and Practices for Tomorrows Leaders
Copyright 2004 Prentice Hall, Inc. All rights reserved.
Strategic Management
5CHAPTER
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Technology Strategy (2) ObjectivesAfter studying this chapter and the case exercises at
the end, you should be able to:
1. Develop a workable strategic plan for an
organization using SWOT analysis.
2. Identify a companys current corporatestrategies, and list its strategic options.
3. Develop a vision and mission statement.
4. Accurately identify a companys core
competence.
5. Explain each of the strategic planning tools
you think the CEO should use, and why.
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Checklist 5.1
The Strategic Management Process
Define the business and its mission.
Perform external and internal audits.
Translate the mission into strategicgoals.
Generate and select strategies to
reach strategic goals. Implement the strategy.
Evaluate performance.
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A Comprehensive Strategic-Management Model
FIGURE 51Source: Adapted from Fred David, Strategic Management(Upper Saddle River, NJ: Prentice-Hall, 2001), p. 77.
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Examples of Mission Statements
FIGURE 52
APEX ELEVATOR
To provide a high-reliability, error-free method for moving people andproducts up, down, and sideways within a building.
UNITED TELEPHONE CORPORATION OF DADE
To provide information services in local-exchange and exchange-access
markets within its franchised area, as well as cellular phone and paging
services.
JOSEPHSON DRUG COMPANY, INC.
To provide people with longer lives and higher-quality lives by applying
research efforts to develop new or improved drugs and health-care
products.
GRAY COMPUTER, INC.
To transform how educators work by providing innovative and easy-to-use
multimedia-based computer systems.
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Copyright 2004 Prentice Hall. All rights reserved. 56FIGURE 53
Strategies in Brief
Source: Arit Gadiesh and James Gilbert, Frontline Action, Harvard Business Review, May 2001, p. 74.
COMPANY STRATEGIC PRINCIPLE
America Online Consumer connectivity firstanytime, anywhere
Dell Be direct
eBay Focus on trading communities
General Electric Be number one or number two in every
industry in which we compete, or get out
Southwest Airlines Meet customers short-haul travel needs at fares
competitive with the cost of automobile travel
Vanguard Unmatchable value for the investor-owner
Wal-Mart Low prices, every day
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Checklist 5.2
How to Test the Quality of Your Strategy
Does your strategy fit with whats going on in the
environment?
Does your strategy exploit your key resources?
Will competitors have difficulty keeping up withyou?
Are the elements of your strategy internally
consistent?
Do you have enough resources to pursue this
strategy?
Can your strategy be implemented?
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FIGURE 54
Relationships Among Strategies in
Multiple-Business Firms
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FIGURE 55
Forces Driving Industry Competition
Source: Source: Reprinted with the permission of The Free Press, a division of Simon & Schuster from Competitive
Strategy: Techniques for Analyzing Industries and Competitorsby Michael E. Porter. Copyright 1980 by The Free Press.
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FIGURE 56
How the Internet
Influences
Industry Structure
Source: Adapted from Michael Porter, Strategy and the
Internet, Harvard Business Review, March 2001, p. 67.
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Examples of a Companys Strengths, Weaknesses,
Opportunities, and Threats
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Worksheet for
Environmental
Scanning
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Checklist 5.3
How to Benchmark
Focus on a specific problem and define it
carefully
Use employees who will actually implement
changes to identify the best-practicescompanies and to conduct on-site studies.
Be willing to share information with others.
Avoid sensitive issues such as pricing, anddont look for new product information.
Keep information you receive confidential.
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FIGURE 59
Cineplex
Odeon
TOWSMatrix
Source: Fred David, Strategic Management(Upper
Saddle River, NJ: Prentice-Hall, 2001), p. 207.
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FIGURE 510
BCG Matrix
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Checklist 5.4
Scenario Planning Principles
Scenarios inform decision makers and
influence decision making.
Scenarios add value to decision makingonly when managers and others use
them.
In developing scenarios, the emphasis is
on improving managers mindsets and
knowledge.
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Checklist 5.4 (contd)
Scenario Planning Principles
Alternative projections must challenge
managers current mental models.
The consideration of alternative futures
directly affects managers knowledge.
Scenarios must include indicators so
that managers can track how the future is
evolving.
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Checklist 5.4
Scenario Planning Principles
Scenarios have value only to the extent that
they inform decision makers and influence
decision making.
Scenarios add value to decision making onlywhen managers and others use them to
systematically shape questions about the
present and the future, and to guide how to go
about answering them.
In each step of developing scenarios, the
emphasis must be on identifying, challenging,
and refining the substance of managers
mindsets and knowledge.
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Checklist 5.4 (contd)
Scenario Planning Principles
Alternative projections about a given future
must challenge managers current mental
models by creating tension among ideas,
hypotheses, perspectives, and assumptions.
The dialogue and discussion spawned by the
consideration of alternative futures should
directly affect managers knowledge.
Scenarios should include enough indicators sothat managers can track how the future is
actually evolving so that the learning and
adaptations stimulated by the scenarios are
continuous.
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FIGURE 511
Southwest
Airlines
ActivitySystem
Source: Reprinted by permission of Harvard Business Review. From What Is Strategy? by Michael E. Porter,
NovemberDecember 1996. Copyright 1996 by the President and Fellows of Harvard College; all rights reserved.