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E N V I R O N M E N T R E P O R T 2 0 0 8
SustainabilityTowardsTowardsSustainability
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Table of Contents
The cover page has a painting by Anneyesha Chakraborty, a student from Kolkata. This painting was one of the twelve award winning entries at a painting competition organized by SOS
Children’s Villages of India in June 2009 to celebrate World Environment Day.
More information about Coca-Cola India's operations is available on our website www.coca-colaindia.com. Information about the global operations of The Coca-Cola Company is available on
www.thecoca-colacompany.com
1. Business Profile
2. Framework and Principles
3. Environment Performance Report
4. Water Stewardship Initiatives
5. Independent Third Party Assessment
6. Verification statement by SGS India Ltd
7. Awards and Recognition
8. Annexure
Message from the President & CEO,
Coca-Cola India
Dear Friend,
In our march towards being a sustainable growth company,
I am pleased to present to you Coca-Cola India's Environment
Performance report for 2008. The report captures our efforts
on environmental stewardship over the years 2004 to 2008 on
the key parameters of water stewardship, sustainable
packaging performance, energy management and climate
protection and waste management.
We at Coca-Cola have always believed that a sustainable
business thrives only amidst sustainable communities. This
simple approach is at the core of our business operations worldwide and in India. We recognize that we need to be part of the
solution on global issues that threaten the communities we serve and therefore need to be focused on sustainability. This report
outlines some of our efforts towards the preservation and protection of the environment and towards the conservation of natural
resources.
We are aware that a lot still remains to be done in areas of environmental stewardship and community development. By making
this information available to you, we are hoping that you will join us in our journey by offering your comments, feedback and
suggestions. Your suggestions and feedback will also help us publish a more comprehensive report for the year 2009. I invite you
to write to us at [email protected] and share your views. The steps that we take today both individually and collectively
will pay off for future generations.
Warm regards
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Atul Singh,
President & CEO, Coca-Cola India
The Coca-Cola Company re-entered India through its
wholly owned subsidiary, Coca-Cola India Private Limited
and re-launched Coca-Cola in 1993 after the opening up
of the Indian economy to foreign investments in 1991.
Since then its operations have grown rapidly through a
model that supports bottling operations, both company
owned as well as locally owned and in addition, includes
over 7,000 Indian distributors and more than 1.3 million
retailers. Today, The Coca-Cola Company's brands are
the leading brands in most beverage segments. The
Coca-Cola Company's brands in India include Coca-Cola,
Fanta, Limca, Sprite, Thums Up, Burn, Kinley, Maaza and
Minute Maid juice drinks, the Georgia Gold range of teas
and coffees and Vitingo (a beverage fortified with micro-
nutrients).
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Coca-Cola India in partnership with the NGO, Bharat Integrated Social Welfare Agency (BISWA), has
launched a program to build awareness on micro-nutrient malnutrition (or “Hidden Hunger”) in the
“bottom of the socio-economic pyramid” population in India. The two partners are working together to
establish a successful income-generation model for the local community in Sambalpur, Orissa and also
provide affordable alternatives to alleviate “Hidden Hunger.” The first product developed by Coca-Cola
India to address the issue of “hidden hunger” is Vitingo, a tasty, affordable and refreshing orange
flavored beverage fortified with micro-nutrients.
At the core of our business in India, as in the rest of the world is our production and distribution network, which we call the
“Coca-Cola system.” Globally, the Coca-Cola system includes our Company and more than 300 bottling partners. The Coca-Cola
Company manufactures and sells concentrate and beverage bases. Our authorised bottlers combine our concentrate or
beverage bases as the case may be with sweetener (depending on the product), water or carbonated water to produce finished
beverages. These finished beverages are packaged in authorized containers bearing our trademarks - such as cans, refillable
glass bottles, non-refillable PET bottles and tetra packs - and are then sold to wholesalers or retailers. In India, additionally, the
Company also sells certain powdered beverage mixes such as Vitingo.
Our beverages reach our ultimate consumers through our customers: the grocers, small retailers, hypermarkets, restaurants,
convenience stores and millions of other businesses that are the final points of distribution in the Coca-Cola system. What truly
Our Business Model
BUSINESS PROFILE
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defines the Coca-Cola system, and indeed what makes it unique among businesses, is our ability to create value for our
customers and consumers.
In India, the Coca-Cola system comprises a wholly owned subsidiary of The Coca-Cola Company which manufactures and sells
concentrate and beverage bases and powdered beverage mixes, Coca-Cola India Private Limited; a Company-owned bottling
entity, namely, Hindustan Coca-Cola Beverages Pvt Ltd; thirteen authorized bottling partners of The Coca-Cola Company, who
are authorised to prepare, package, sell and distribute beverages under certain specified trademarks of The Coca-Cola
Company; and an extensive distribution system comprised of our customers, distributors and retailers. Coca-Cola India Private
Limited sells concentrate and beverage bases to licensed bottlers who are authorized to use these inputs to produce our portfolio
of beverages. Our licensed bottlers independently develop local markets and distribute beverages to grocers, small retailers,
supermarkets, restaurants and numerous other businesses. In turn, these customers make our beverages available to
consumers across India.
Manufacturing and Distribution Process
Ingredients:Sugar, Citrus, Coffee, etc. that are cost-effectively sourced
WaterUsed in our beverages and in their production
PackagingBottles, cans, cardboard
trays etc., that are designed forefficiency and effectiveness
The Coca-Cola Company produces the concentrate and beverage bases for
regular, low and no-calorie beverage products, develops marketing and advertising for the system
Bottling PartnersIndependent bottling partners and
company-owned bottlers & facilities manufacure, package and distribute
our final products
THE COCA-COLA SYSTEM SELLING OUR BEVERAGES
CustomersRetail, convenience stores,restaurants and others that
sell our products directly to consumers
Warehouses Collect and store
products for distribu-tion to retail outlets
Consumers Our beverages are consumed nearly
1.6 billion times a day around the world
Vending Machines and CoolersEquipment placed in strategic locations
to meet consumer needs
We aspire to safely return to communities and nature an amount of water equivalent
to what we use in all of our beverages and their production
We aim to eliminate all waste over the life of our packaging through efforts to reduce, recover and reuse materials
and conserve resources
We are working to grow our business without growing the systemwide carbon
emissions from our manufacturing operations
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ACTIVE BOTTLING PLANTS IN INDIA
?Hindustan Coca-Cola Beverages Pvt Ltd operates
23 bottling plants some of which are located in
economically underdeveloped areas of the country.
?22 bottling plants are independently owned by
authorised bottlers of The Coca-Cola Company.
?The Coca-Cola Company has one facility that
manufactures concentrate and beverage bases.
Independently owned by authorised bottlers
Company owned bottling operations
Contract Packing units
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The Coca-Cola Company has invested nearly USD 1.1 billion in its operations in India since its re-entry back into the country
in 1992.
The Coca-Cola Company’s people are the face of its brands. They are talented and passionate, and they take immense pride in
being a part of this Company with a global scale. The Coca-Cola system in India directly employs over 25,000 people including 1those on contract. The system has created indirect employment for more than 1,50,000 people in related industries through its
vast procurement, supply and distribution system. We strive to ensure that our work environment is safe and inclusive and that
there are plentiful opportunities for our people in India and across the world.
The beverage industry is a major driver of economic growth. A National Council of Applied Economic Research (NCAER) study on
the carbonated soft-drink industry indicates that this industry has an output multiplier effect of 2.1. This means that if one unit of
output of beverage is increased, the direct and indirect effect on the economy will be twice that. In terms of employment, the
NCAER study notes that “an extra production of 1000 cases generates an extra employment of 410 man days.”
As a Company, our products are an integral part of the micro economy particularly in small towns and villages, contributing to the
creation of jobs and growth in GDP. Coca-Cola in India is amongst the largest domestic buyers of certain agricultural products
which also helps support economic development in the country.
As an industry which has strong backward and forward linkages, our operations catalyse growth in demand for products like
glass, plastic, refrigeration, transportation, and industrial and agricultural products. Our operations also lead to incremental
growth for enterprises engaged in post production activities like merchandising, marketing and sales. In addition, we share best
practices and technological advancements with our suppliers, vendors and allied industries which often lead to improvement in
the overall standards of quality across industries.
The Coca-Cola Company has always placed high value on good citizenship. Our basic proposition entails that our Company’s
business should refresh the market; enrich the workplace; protect and preserve the environment; and strengthen the
community. We leverage our unique strengths to actively support and respond to local needs - be it the need for education,
health, water or nutrition. We have used our distribution network for disaster relief, our marketing prowess to raise awareness
on issues such as PET recycling, and our presence in communities to improve access to education and potable water. The
Coca-Cola India Foundation is now taking forward in the community at large, projects and programs of social relevance to carry
forward the message of inclusive growth and development. For more details on activities of the Coca-Cola India Foundation,
please visit the Foundation’s website www.anandana.org.
1A report on analytical examination of carbonated soft drink industry in India dated April 01, 2001 of The National Council for Applied Economic Research (NCAER), states
that based on the labour coefficients and output multipliers; for producing soft drinks worth Rs. 100,000 (approximately USD 2128 on a conversion rate of USD 1 = Rs 47) the
direct and indirect requirement of labour will be 1.67 units
We use internal and external frameworks, standards and principles to guide our approach to corporate responsibility and our
progress toward helping to build sustainable communities. The frameworks relevant to our efforts on environmental
stewardship are mentioned below. In addition to these, there are other internal and external frameworks that guide our efforts
on corporate responsibility and some of those are discussed in the annexure at the end of this document.
Our Mission declares our purpose as a Company. It is an enduring source of inspiration and motivation, continually reminding
us of who we are, why we exist and what we can uniquely accomplish together. It serves as the standard against which we weigh
our actions and decisions.
– To refresh the world in body, mind and spirit
– To inspire moments of optimism and happiness through our brands and actions
– To create value and make a difference everywhere we engage
Our Vision guides every aspect of our business by describing what we need to accomplish in order
to continue achieving sustainable growth. When we established our vision, we defined specific
goals for each of our six areas of focus or the “6Ps”. These “6Ps” are the key areas that must be in
balance in order to drive business growth and create a more sustainable world.
The Coca-Cola Management System (TCCMS) is the framework around which we co-ordinate and
guide our activities for continual improvement and excellence in execution. The management
system reflects the stewardship of our people, partners, planet, portfolio, profit and productivity.
Environmental, Quality and Safety management are the key facets of the TCCMS. All three facets
(i.e., Environment, Quality and Safety) of the TCCMS have congruence with the international
standards, Environment (ISO 14001), Quality (ISO 9001) and Safety (OSHAS 18001).
Throughout The Coca-Cola Company we are committed to making the pursuit of environmental
excellence a priority in the operation of our business. As part of TCCMS, Environmental stewardship
is a guiding principle in our determination to be good corporate citizens. To manage environmental
responsibilities, the Coca-Cola Environmental Management System offers a simplified structure of
environmental management requirements and guidelines.
Environment Statement
A healthy environment is vital to our business and the communities where we operate. We view the protection of the environment
as a journey and not a destination. We believe that each employee has a responsibility for stewardship of our natural resources
and must strive to conduct business in ways that protect and preserve the environment. Our employees, business partners,
suppliers and consumers must all work together to continuously find innovative ways to foster the efficient use of natural
resources, the prevention of waste and the sound management of water. Doing so not only benefits the environment, it also
makes good business sense.
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FRAMEWORKS AND PRINCIPLES
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ENVIRONMENT PERFORMANCE REPORT
Scope of the Report
Our water stewardship strategy is built on the needs of our business and the communities where we operate and is informed by a
comprehensive water risk analysis of The Coca-Cola system.
The Coca-Cola system in India has improved its water use efficiency (water usage ratio) by over 14 percent since 2004. Water
Usage Ratio is defined as the amount in litres of water used for the production of one litre of finished beverage. Our system
follows a policy of Reduce and Recycle to continuously improve its water usage within the plants. Over the years, we have
introduced several innovations and improvised on the plant processes to recycle and reduce the water used in operations
thereby bringing down the water usage ratio.
Water Stewardship Performance
One of the simple interventions that has been made at our bottling plants to optimize water usage efficiency is to reduce the nozzle diameter in the bottle washer for optimal rinse water usage. The bottle washer sprays water into the refillable glass bottle at high pressure thereby cleaning the bottles. By minimizing the nozzle diameter, we have enhanced the cleaning efficiency of the nozzle and reduced the overall fresh water usage.
8
The information in this report is based on our Company data and data provided to us by
our bottling partners. Charts and graphs depict average ratios for participating plants, as
well as estimated total system data. Numbers in charts and graphs have at some places
been minimally rounded off. Unless otherwise noted, performance data in the body of the
report refers to average ratios for participating plants.
The data reported in this document showcases five years (2004-2008) of progress on key
environment parameters such as Water Usage, Water Use Ratio (WUR), energy usage,
waste generation and waste recycling. These data sets are collected by our bottling
partners and uploaded to the global database known as Stewardship Data Warehouse (SDW). The plausibility of the uploaded
data and its variance over the data of previous years are validated on an annual basis by The Coca-Cola Company through an
independent third party.
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The total annual water used by the Coca-Cola system in India shows a decline of 21.08%, 17.22% and 11.72% during 2005, 2006
and 2007 respectively in comparison to the total water used in 2004. In 2008, the total annual water used increased by 24.68%.
This increase is due to an increase in production volume of more than 37%, as compared to 2007. While our total water use
increased, our water use efficiency has continued to improve for five years.
Wastewater treatment – In our manufacturing plants, wastewater is a result of production processes, such as container-
washing systems, line lubrication and equipment cleaning. The generated wastewater from our productions processes is fully
treated at an on-site Effluent Treatment Plant (ETP) and this typically includes secondary treatment (including the collection of
wastes, screening/settling of solids, biological treatment to remove nutrients and disinfection and disposal) to meet The Coca-
Cola Company (TCCC) and the Indian Pollution Control Board (PCB) norms. It is pertinent to mention here that TCCC norms are
typically more stringent than the local regulatory norms applicable to our Industry. Additionally, all the discharged waste water is
measured and also used in many plants for developing green belt inside the plants. Thus, the treated waste water in a large
number of our plants complies with the “Zero Discharge” norm of the PCB where in all the treated waste water is utilized within
the plant premises for on-land discharge. The treated wastewater is also used for secondary purposes at the plant, such as toilet
cleaning, floor washing etc. which is in keeping with our policy to reduce water and use recycled water for secondary purposes
within our plants.
The Coca-Cola Company is committed to ensuring 100% compliance with regard to waste water treatment at all its bottling
plants across the world by 2010. Our global goal is to return all the water that we use for manufacturing processes to the
environment at a level that supports aquatic life. In India, all our plants are already in compliance with this requirement on waste
water treatment.
9
Total Water Use (Billion Litres)Water Usage Ratio3.91
3.743.66 3.66
3.34
2004 20052006
20072008
3
3.2
3.4
3.6
3.8
4
1.00
2.00
3.00
4.00
5.00
6.00
7.00
0.00
5.62
4.43 4.65 4.96
6.18
2004 20052006
20072008
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WATER STEWARDSHIP INITIATIVES
Water is vital to our business. It is the primary ingredient in our products and is
used in our manufacturing process. Water also is vital to sustaining every
community in the world. However, in many communities around the world a lack of
public access to clean water and sanitation is a very serious problem as is the
health and sustainability of the water sheds we all rely upon.
In India, the country has over 17 percent of the world’s population but less than 4 2percent of the world’s fresh water resources . Water availability will continue to
remain a serious issue globally and in India. The Coca-Cola Company believes that
it can be a part of the solution on water issues and follows a 3R policy of Reduce,
Recycle and Replenish for efficient water usage and conservation as a part of the
water management policy of the Company. The Reduce and Recycle aspects of
water management for the India operation has been covered earlier in this report,
which are essentially intervention at our bottling plants around water use
efficiency and wastewater treatment.
Our efforts to Replenish groundwater is focused on the creation of rainwater harvesting structures, construction of check
dams, restoration of ponds and traditional water bodies and interventions towards improving water use efficiency in agriculture.
In 2008, Coca-Cola India and its bottling partners initiated restoration work on several large water bodies like the Hosurkare lake
at Bidadi near Bangalore. Likewise in the Nidumukkala village at Guntur, Andhra Pradesh, we partnered with the Nidukummala
Village Committee, Thadikonda Mandal Praja Parishad, Andhra Pradesh Ground Water Department, Andhra Pradesh Irrigation
Department and Nilagiri Foundation (an NGO) to start work on
the restoration of three ponds in the village. Upon restoration,
these ponds are to be interconnected and a pipeline laid from
the Nagarjuna Sagar Canal to feed one of these ponds. In
addition to check dams, the Coca-Cola India system also
initiated restoration work on the Sarang pond at Sarnath and
Lehartara pond in the city of Varanasi in partnership with the
local community. Prior to undertaking the above projects, the
Company had completed the reconstruction of check dams at
Kalahasti in Chittoor, in Andhra Pradesh, at Ramnagaram near
Bangalore and at Wada near Mumbai.
We also continued to undertake the construction of rooftop rainwater harvesting structures and recharge shafts across the
country in 2008. Roof top rainwater harvesting is the process of collecting and storing rain water and preventing its runoff,
evaporation and seepage for its efficient utilization and conservation. Harvesting helps use a large quantity of good quality water
which would otherwise go to waste. Harvesting is an age-old technique and only requires a bore well and a row of soak pits or
tanks concealed below the ground. Open spaces, rooftops and ground can be used as catchment areas.
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2Source - India @ Risk published by the Confederation of Indian Industry (CII).
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For the projects that the Coca-Cola system undertakes in
India, NGOs and local communities help identify priority
areas and then the Company collaborates with local
Resident Welfare Associations and Communities to
establish rainwater harvesting partnerships. Our NGO
partners implement the projects and mobilize community
members to ensure that local knowledge plays an
important part in planning and assessment.
At the end of 2008, the Company had installed more than
400 rainwater harvesting structures spread across 22
states. These structures have been installed in
partnership with Resident Welfare Associations, Market Welfare Associations, Educational Institutions, Industry Associations,
NGOs and local communities. These efforts will eventually contribute to the Company’s target of reaching a ‘zero water balance’
with respect to groundwater usage.
At the end of 2008, the Coca-Cola system had created a rainwater harvesting potential equivalent to 78% of the groundwater used for its operations in India. The system is working towards reaching a “zero water balance” with respect to groundwater usage. By achieving a “zero water balance” with respect to groundwater usage, the Coca-Cola system in India will create a rainwater harvesting potential equivalent to the amount of groundwater used for its operations in India.
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Agricultural water use efficiency projects Agriculture is the main stay of the Indian economy. Agriculture and
allied sectors contribute nearly 22% of Gross Domestic Product
(GDP of India), while about 65-70 percent of the population is
dependent on agriculture for their livelihood. The agricultural
output, however depends on monsoons as nearly 60% of the area 3sown is dependent on rainfall . Agriculture also uses more than 80
percent of the total available fresh water. This makes sustainable 4livelihood a challenge , particularly in view of the growing threat of
freshwater crisis predicted by experts. Optimal utilization of
available rainwater and appropriate usage of ground water thus
become basic requirements to support the farmers.
3Source : http://india.gov.in/sectors/agriculture/agriculture_overview.php4Source : National Institute of Hydrology, http://www.nih.ernet.in/nih_rbis_information/waterusetrends.htm.
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a. Drip Irrigation project – Public-Private-People partnership
In partnership with farmers and Krishi Vigyan Kendra (KVK – a government agency), Chomu, the Company and its bottling partner
in 2008 embarked on a three way partnership to promote drip-irrigation for initiating water efficient agriculture in Kaladera area,
near Jaipur. Drip irrigation, also known as trickle irrigation or micro irrigation is an irrigation method which minimizes the use of
water and fertilizer by allowing water to drip slowly to the roots of plants, either onto the soil surface or directly onto the root
zone, through a network of valves, pipes, tubing, and emitters. The Company provides part funding to farmers to install the
equipment while Krishi Vigyan Kendra provides the knowhow, training and insights to the farmers to carry out drip irrigation
based farming. In 2008, the Company had installed 27 drip-irrigation projects spread over an area of 35 acres. In the first season
itself, this method resulted in estimated savings of 9,738 Kilolitres of water over three cropping cycles.
b. Rural Livelihoods and poverty alleviation project
In order to contribute to the Government’s efforts to improve rural livelihoods and alleviate poverty, Coca-Cola India partnered with
Confederation of Indian Industry (CII) and The International Crops Research Institute for the Semi-Arid Tropics (ICRISAT) on two
watershed projects. The location of these projects, identified by CII and ICRISAT, were five villages in Dungarpur, Rajasthan (under
Charwada Panchayat) namely, Mordungara, Annpura, Charwada, Balvania, Adiwat, and two villages in Tirunelveli District, Tamil
Nadu (under Nanguneri Taluk), namely, Upoorni and Parparmalpuram.
The main objectives of this project were to increase water use efficiency by adopting an integrated genetic and natural resource
management approach for enhancing agricultural productivity; to provide availability of drinking water; to facilitate enhanced rural
incomes; and to train farmers in the area of sustainable natural resource management and livelihood options
In late 2004, in response to the concerns of some of its students, The University of Michigan began conducting a review of The
Coca-Cola Company's India operations. The University and The Coca-Cola Company agreed that an independent assessment
would provide the information needed for the University, and that The Energy and Resources Institute (TERI), a New Delhi-based
international research organization, would conduct the assessment, to be guided by a Steering Committee comprising eminent
experts.
The University and The Coca-Cola Company also agreed that the credibility of this effort would be strengthened if a neutral
mediation and facilitation organization were called upon to facilitate the interactions between the Company and TERI. This
neutral group would also help the parties ensure that the appropriate protocols and procedures were in place that would
preserve and protect TERI's and the study’s independence. The parties agreed that the Meridian Institute, an internationally
recognized neutral mediation organization based in the United States, would be the appropriate organization to fill that role.
While The Coca-Cola Company has its own rigorous environmental management system, we agreed to this additional
assessment to provide an independent perspective.
In January 2008, TERI released findings of an in-depth assessment of our Company’s water resources management practices in
India. TERI conducted its assessment at six bottling plants in India, four of which were owned by Hindustan Coca-Cola Beverages
Private Limited and two independently owned by authorised bottlers of The Coca-Cola Company. In addition to an overall
assessment of our water resource management practices, TERI’s key tasks were to review and evaluate our treatment
processes; the quality of water in our products; our impact on groundwater supplies; and our efforts to support India’s water
preservation efforts in the communities surrounding our plants.
TERI's assessment covered:
1. Corporate-level assessment of The Coca-Cola Company's policies, procedures, management systems and compliance
mechanisms relating to environmental protection and water resource management and questionnaire-based secondary
data collection from selected Coca-Cola facilities in India.
2. Plant level on-site assessment of water management at six bottling facilities in India. The on-site assessment
included: primary monitoring of water balance and water quality; surveys; and interviews with key personnel from each
facility, the community within the defined area (surrounding villages/Panchayat/ward), and other stakeholders to
address the relevant issues associated with water stewardship.
In the process, while TERI validated The Company’s compliance with regulations and standards, we have also gained greater
insight and perspective on our water resources management practices. This will allow us to go beyond compliance in the future,
taking a broader view as we continue to better understand our role in society and evolve our business to reflect that
understanding. The TERI assessment is an important part of our work to establish a truly water sustainable business in India.
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INDEPENDENT THIRD-PARTY ASSESSMENT
The TERI report verified that Coca-Cola in India is on balance in compliance with government regulations as well as the
Company’s standards. The report also confirmed that there were no pesticides in the water used to make our products and
that we are on the right track with the operational and efficiency improvements made over the last few years. The report
provided recommendations for further changes and improvements. The detailed report, findings and recommendations of the
assessment can be found at www.teriin.org.
Steps Coca-Cola India has taken to respond to specific recommendations include:
?We are placing a higher priority on water conservation and corporate responsibility in all activities, including the goal of
reaching a zero water balance with respect to ground water usage in India. By reaching a zero water balance, the
Coca-Cola system in India will create a rainwater harvesting potential equivalent to the amount of groundwater used for
its operations in India. In effect, through rainwater harvesting, we will return as much rainwater to the earth as the total
amount of groundwater used for our operations in India.
We also are supporting projects on drip irrigation in agriculture, and are making relevant interventions to improve the
efficiency and productivity of water used for irrigation. Drip irrigation is known to reduce water consumption by as much
as 50 percent.
?In March 2008, The Coca-Cola Company released guidelines for operating in water-stressed locations; bottling facilities
in India and across the world are following these guidelines including for new acquisitions or major expansions of
its facilities.
?We have completed a revision of wastewater quality requirement standards - including on-land discharge of treated
wastewater and soil/water quality monitoring, as well as limits on coliform count in treated wastewater. The Company in
India has identified sources of bacteriological presence in treated wastewater and has identified technologies to ensure
that faecal coliform counts are within limits in treated wastewater.
?The Company has commissioned new scientific studies on groundwater/effluent to understand the impact of our plants’
treated wastewater on regional water quality in two prioritized locations. These locations are Mehandiganj (near
Varanasi) and Kaladera (Jaipur) out of four suggested locations.
?We have rolled out our corporate social responsibility (CSR) Vision and guidelines embedding CSR objectives into
Business Unit managers’ annual performance plans.
?As far as our operations in Kaladera, as the TERI report notes, TCCC is a relatively small user of water in Kaladera. The
plant taps far less than one percent of the area’s available water. However, as a business that depends on water and has
deep expertise in water resource management, we believe we can continue to be a net positive contributor to water
resource management in the area. The plant has already demonstrated that it is net water positive with respect to its own
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Results and Recommendations
15
operations from a watershed perspective and it has undertaken several initiatives to improve water use efficiency.
In Kaladera, the rainwater harvesting systems we have installed have the potential to recharge 15 times the amount of
water the plant uses currently for its operations, assuming normal rainfall (560 mm/year). Even in recent years when the
rainfall has been below average, actual recharge has been more than the amount of water used for production of our
beverages. Agriculture remains the most significant user of water in the watershed. We believe that one way to respect
all rights and claims to water in the local area is to support efforts to help farmers use water more efficiently. Accordingly,
we are exploring ways we can contribute to more efficient use of water in irrigation. Specifically, we have supported 27
drip irrigation projects in partnership with farmers and government agencies to improve the efficiency and productivity of
water used for irrigation in the local area, and we will expand that work.
More questions and answers on the third-party assessment by TERI are available online at
http://www.thecoca-colacompany.com
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SUSTAINABLE PACKAGING PERFORMANCE
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We aim to be amongst the most
efficient users of consumer-
preferred packaging in the global
beverage industry and in India. This
begins in our package development
stage, where we work to use the
least amount of natural resources
necessary to protect product quality
and meet consumer needs.
One of the ways we conserve
natural resources is by “light
weighting” - taking weight and
material out of our packaging. Our packaging innovation teams are continually testing packages and looking for new ways to
decrease our raw material use while also reducing costs. In India, over the last decade, we have successfully reduced the
weight of our glass bottles used for packaging sparkling beverages from 10% to 33% for different pack sizes.
Reduce
17
Most consumer goods depend on some form of packaging for transportation, display and shopper convenience. In food and
beverage products, packaging also provides important safety benefits, such as spoilage reduction and tamper resistance.
From an environmental perspective, a well-designed package actually helps to prevent waste by reducing breakage, maintaining
product quality and meeting functional needs of consumers. However, packaging can also have significant environmental
impacts related to natural resource consumption and waste disposal.
Our vision is to advance a packaging framework in which our packaging is no longer seen as waste, but instead as a valuable
resource for future use. To realize this “zero waste” vision, we are guided by a commitment to continuous improvement. In 2008,
we continued to make strides by advancing packaging initiatives focused on three goals:
Reduce - To design consumer-preferred packages that use the least amount of resources, while maintaining product quality.
Recover - To build packaging management systems to collect post-consumer packaging.
Reuse - To use post-consumer packaging and packaging materials again to deliver sustainable value.
Another aspect of our package development process is to
work with the industry associations and all others
involved in the recycling value chain to recover and
recycle packages after they are used. We work in
partnership with local communities to help develop
economically and environmentally effective solutions
tailored to meet their specific needs. The majority of our
packaging material is 100 percent recyclable and among
the most recycled consumer packages in the world. This is
a result of our selection of materials that have an
established economic value, justifying their collection and
reuse. In a bid to promote the recycling of PET packages,
the Company periodically sources merchandise like
T-shirts made from recycled PET and distributes it
amongst its employees and business partners such that
they become ambassadors of the cause.
Recover and Recycle
E N V I R O N M E N T R E P O R T 2 0 0 8
In partnership with The Indian Coastguard and other stakeholders, Coca-Cola in India annually undertakes the coastal cleanup program on the International Coastal Clean Up Day. Thousands of volunteers from different segments of the society – school and college students, NGOs, government agencies and the local community - participate in this cleanup program collecting waste and debris along the coastlines, thereby reiterating their commitment to environment sustainability.
18
RGB PET CAN Fountain Others
42%
1% 11%
1%
45%
RGB PET CAN Fountain Others
42%
1%11%
45%49%
1%
9%
40%
Packaging Mix 2008
Packaging Mix 2007
ENERGY MANAGEMENT & CLIMATE PROTECTION
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At Coca-Cola we believe that climate change is a profound challenge that will require concerted action by government, business
and civil society. We also recognize that climate change may have long-term direct and indirect implications for our business and
supply chain. We have a role to play in working to use the best possible mix of energy sources while improving the energy
efficiency of our manufacturing and distribution processes.
Our climate protection efforts start inside the Company, with a combination of action and education in the three areas where we
have the biggest climate protection opportunity.
?Cold-drink equipment - Improving the efficiency of our coolers, vending machines and fountain equipment and reducing
greenhouse gas emission by this equipment.
?Facilities and bottling plants - Increasing our energy efficiency and productivity and reducing manufacturing
emissions.
?Transportation - Managing our distribution fleet to incorporate more fuel-efficient modes of product delivery.
0.73 0.74 0.760.86 0.91
0.20
0.40
0.60
0.80
1.00
20042005
20062007
2008
Energy Usage Ratio
We are working continuously to reduce our total energy
consumption in all our manufacturing plants. Energy usage is one of
the key matrices monitored by our plants as a part of environmental
performance. Higher energy consumption is warranted when the
production increases as well as energy based engineering
interventions increase. It can be observed from the graph above,
that our total energy consumption has increased during the years
2007 and 2008 in comparison to 2004 as has the volume. The Energy
Usage Ratio also shows a marginal increase over the years and that
is primarily due to the change in packaging mix in favour of PET
packages. That said, we are continuously working towards using
alternative fuels in our manufacturing operations such as biomass
briquettes in place of Furnace Oil (FO) in the boilers. Similarly, other
initiatives such as heat recovery systems, natural day lighting in
plant buildings are being introduced in the plants to economise
overall energy usage.
Energy Management
Climate Protection
2004 20052006 2007 2008
0.2
0.4
0.6
0.8
Total Energy Used (Billion MJ)
1.06
0.87 0.971.10
1.71
1.0
1.2
1.4
1.6
1.8
Achieving energy efficiency is a continuous process and we are consistently working on fixing the basics - fixing leaks, insulating
pipes, reducing pressure and optimizing temperatures, as well as investing in efficient lighting, compressor optimization and heat
recovery. At some of our bottling plants, we have converted the conventional boilers into biomass-based briquette boilers such
that there are fewer emissions.
Facilities and bottling plants
E N V I R O N M E N T R E P O R T 2 0 0 8
20
With climate change most closely associated with burning fossil fuels, it surprises
many people to learn that a significant portion of our emissions of greenhouse gases
comes from the cooling equipment that keeps our beverage products cold. With an
aim to improve the energy efficiency of our cooling equipment to reduce the
emissions, The Coca-Cola Company has developed a proprietary device called
“energy management system (EMS).”
The EMS is a device that reduces energy consumption of a cooler up to 35% by
allowing the temperature inside the cooler to rise (between 7°C to 14°C) during
periods when the outlet is closed and maintains the correct cooler temperature
(between 0°C and 7°C) during the active hours of the outlet. The EMS manages this
by detecting the people movement in-front of the cooler through an infrared sensor
eye & through the cooler door opening and closing counts. The unit is totally self
managing and does not require any special interference of the user. It can
substantially reduce the number of service calls whilst saving on average up to 35%
energy (when compared with a 24hour running cooler without EMS).
Additionally, the EMS facilitates longer life to the compressor, fans and lights in a
cooler, by protecting against High voltage (> 250V) & Low voltage (< 180V)
supplies and saves maintenance cost of the cooler owner. The cooling equipment
having more than 250 liters capacity that we buy now are 100% fitted with EMS
which is also mentioned on the cooler body (labels). We have also made 100%
transition to HFC free (Hydroflourocarbons free) insulation foam for our cold drink
equipment and have a target to purchase HFC free refrigerant based cold drink
equipment from the year 2015.
Cold-Drink Equipment
As a product, beverages have an extensive presence in India and are widely distributed. Such a distribution system requires
efficient management of the distribution fleet to keep our carbon emission levels low. As a beginning and with a view to be more
environment-friendly, 137 product delivery vehicles owned by our bottling partners in Delhi now operate on Compressed Natural
Gas (CNG). CNG is a fossil fuel substitute for gasoline (petrol), diesel or propane fuel. Although its combustion does produce
greenhouse gases, it is a more environmentally clean alternative to those fuels and it is much safer than other fuels in the event of
a spill (natural gas is lighter than air, and disperses quickly when released). CNG is made by compressing natural gas (which is
mainly composed of methane [CH4]), to less than 1% of its volume at standard atmospheric pressure.
Transportation
E N V I R O N M E N T R E P O R T 2 0 0 8
21
22
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SOLID WASTE MANAGEMENT PERFORMANCE
Various types of solid wastes are generated in our plants. As a part of our environmental initiative most of the materials used are
recyclable. The various wastes generated by our operations are Cardboard boxes, Gunny bags, Polybags, plastic scrap, wooden
scrap, metal scrap etc. All the above scraps are segregated and stored in designated places in the scrap yard for easy handling
and better recycling.
We are committed to minimizing the discharge of waste
and its impacts on the environment, and to ensuring that
wastes are managed in an environmentally friendly and
safe manner. Therefore the system tracks and reports
all waste materials generated at the plant including
production wastes (hazardous and non-hazardous) and
wastewater treatment plant sludge. The solid waste
generation figures measured and reported also include
materials which are destined for recycling or recovery.
The recovery or recycling ratio is computed separately.
Solid Waste Generated (metric tonnes) and Solid waste Recycled or recovered (metric tonnes)The solid waste, generated during the manufacturing
process, could be hazardous or non-hazardous depending
on its chemical composition and is categorized as per the
local Pollution Control Board (PCB) norms. In 2008 the
solid waste generated in grams per litre of beverage
manufactured dropped to 26.16 as compared to 35.15 in
2007.
As per the company policy and respective Pollution
Control Board requirements, solid wastes from the plants
are safely disposed of to a permitted waste disposal
facility.
Solid waste generated saw an increase in 2008 primarily due to a rise in production volume and increase in one way packages
during the year as compared to previous years.
21.9420.84 23.53
35.1
26.16
0
5
10
15
20
25
30
35
40
2004 20052006
20072008
?Golden Peacock Global CSR Award for 2008 in recognition of the Company’s water conservation/management practices
and community development initiatives.
?In 2008, Atul Singh, President and CEO, Coca-Cola India was conferred the distinguished fellowship by Institute of Directors
(IOD) for his outstanding business leadership and contribution to society.
?The Bottling plant of Hindustan Coca-Cola Beverages Private Limited at Atmakuru in Andhra Pradesh, received the Golden
Peacock Award for water management and conservation in 2008 and also the CII (Confederation of India Industry ) National
Award for Excellence in Water Management 2008
?In 2008, Coca-Cola India was recognized by the Cultural Council of the Kaladera Community in Rajasthan for outstanding
citizenship initiatives
AWARDS AND RECOGNITIONSThe following awards and recognitions received by the Coca-Cola system in India during the year 2008 are testimony to the
Company’s efforts to achieve the highest standards of excellence in its practices and business operations.
23
E N V I R O N M E N T R E P O R T 2 0 0 8
CERTIFICATE FOR VERIFICATION STATEMENT
24
E N V I R O N M E N T R E P O R T 2 0 0 8
SGS India Pvt Ltd, has verified Environment Performance Report, 2008 being published by Coca-Cola India, Enkay Towers, Udyog
Vihar V, Gurgaon – 122016, Haryana on the basis of third party validated data provided for the following parameters:
1. Water use & Water use ratio;
2. Energy use & Energy use ratio;
3. Solid waste and Solid waste ratio; and
4. Packaging index.
The verification has been made as per Verification statement and verification report.
Authorized by
Shivananda Shetty
Director – Environmental Services
Date: December, 11, 2009
SGS Accredited Affiliate
SGS India Pvt Ltd, 250, Udyog Vihar, Phase IV, Gurgaon-122015
Contact details www.sgs.com
Coca-Cola India, Enkay Towers, Udyog Vihar V, Gurgaon – 122016, Haryana (hereinafter referred to as CCI), has commissioned SGS India Pvt Ltd, Gurgaon
(hereinafter referred to as SGS ) to provide an independent verification of annual environmental performance report for the year 2008 of all the bottling plants
operative in India for specified parameters on the basis of third party validated data provided by CCI.
1. Objective and Scope of Verification Process
The key objectives of the verification process included reviewing;
?Completeness of data provided;
?Annual variation in environment performance; and
?Effectiveness of data collection and data management system.
The scope of work for verification process included the reviewing of the completeness and validity of environmental parameters such as water use & water use
ratio, energy use & energy use ratio, solid waste & solid waste ratio and packaging index for the year 2008 and comparison of same with the previous annual data
up to 2004. Observations regarding the data management system were also made.
2. Criteria of Auditing
SGS has developed a set of protocols for the verification study based on internationally accepted current best practice guidance and standards for environment
quality and management system.
SGS has not been involved in the development of CCI’s environment reports, environment programs, data collection and management system. In case of
discrepancy observed in the data provided by CCI, we engaged with CCI to explain and same was incorporated in the verification report for conclusion. The
verification statement provided herein by SGS is not intended to be used as advice or as the basis for any decisions, including, without limitation, financial or
investment decisions.
Verification Statement
25
E N V I R O N M E N T R E P O R T 2 0 0 8
The data, on the basis of which verification report is prepared, are the responsibility of the management of CCI. SGS has not been involved in the process of data
collection and compilation of any of the data included in the verification report. Our responsibility is to express an opinion on the data within the scope of
verification set out below.
3. Statement of Independence and Competence
The SGS Group of companies is the world leader in inspection, testing and verification, operating in more than 140 countries and providing services including
management systems and service certification; quality, environmental, social and ethical auditing and training; environmental, social sustainability report
assurance. SGS India affirms our independence from CCI, being free from bias and conflict of interest with the organization, its subsidiaries and stockholders. The
verification team was assembled based on knowledge, experience and qualification for this assignment.
4. Verification Method
As a first step, CCI has provided the following to accomplish the task:
ØExplanation and demonstration of adopted data management system such as Picasso and Compass and validation of environment data by third party;
ØSteward Data warehouse – Release 1 (SDW R1)2009 – document adopted for calculation and reporting system; and
ØEnvironment data for all operative plants for specified parameters from 2004 to 2008 except for packaging index for which data were provided from
2007 to 2008.
The verification process included the following:
ØData Collection Process
ØUnderstanding the data collection, validation and management system adopted;
ØChecking the data, information and documents, which have been made available as per procedures defined in Steward Data warehouse – Release 1 (SDW R1)
2009; and
ØAssessing the status of adequacy of data with respect to procedures defined in documents.
ØCompleteness of Environment Data
ØReviewing the plant wise environment data for given parameters from the year 2004 to 2008 for all bottling plants operative in India.
ØAnalyzing the data for all bottling plants which included calculating, recalculating and comparing the data with previous years;
ØVerifying the data by cross-verification, data interpretation, adherence to the principle of completeness and follow up telephone calls & meetings for
clarifying discrepancies.
ØPreparation of Verification Report
ØPreparation of verification report for the specified parameters and comparing with the performance during previous years.
5. Conclusion
On the basis of the methodology described and the verification work performed; SGS did not identify any issues that can threaten the accuracy and completeness
of environment performance report 2008 except for the following:
1. For the year 2008, annual aggregated data for all the bottling plants as a whole is considered for estimation of ratios and consumption levels. However, at
plant level, some individual parameters are not captured on monthly basis;
2. For 2008, ratios are calculated only in case data for both the parameter on monthly basis are provided;
3. Monitoring and audit of data punching by individual bottling plants should be made more frequent and effective;
4. Variation as evident in energy use ratio and solid waste generation ratio needs attention; and
5. Supportive document for the basis for data calculation in case of packaging index was not provided
This Statement is issued, on behalf of CCI, by SGS India Pvt. Ltd. Gurgaon (“ SGS” ) under its General Conditions for Environment Consultancy Services available at
http://www.sgs.com/terms_and_conditions.htm on the basis of findings recorded hereon are based upon an verification audit performed by SGS. A full copy of this statement, the
findings and the supporting documents may be consulted at Coca-Cola India, Enkay Towers, Udyog Vihar V, Gurgaon, Haryana. This Statement does not relieve CCI from compliance with
any bylaws, federal, national or regional acts and regulations or with any guidelines issued pursuant to such regulations. Stipulations to the contrary are not binding on SGS and SGS shall
have no responsibility vis-à-vis parties other than its Client.
E N V I R O N M E N T R E P O R T 2 0 0 8
ANNEXURES
The sustainability of our business is inextricably linked to the sustainability of the communities in which we operate. Our
presence in millions of communities, touching billions of lives each day through our brands and programs means we have a
responsibility and an opportunity to make a positive difference.
In our effort to help build sustainable communities and act as a responsible corporate citizen, we use a number of internal and
external frameworks, standards & principles and stakeholder inputs to guide our approach to corporate responsibility and our
progress toward helping to build sustainable communities. Some of these are mentioned below.
Corporate Governance and EthicsCoca-Cola India operations are fully integrated into the governance structure of The Coca-Cola Company, including two
important codes:
(a) The Code of Business Conduct outlines expectations for employees to comply with the law and act ethically in all matters.
The Code remains applicable to all employees of The Coca-Cola Company and its majority-owned subsidiaries. More details on the
code can be accessed at our corporate website http://www.thecoca-colacompany.com/ourcompany/business_conduct.html.
(b) Anti-Bribery Policy: The Coca-Cola Company and its subsidiaries are committed to doing business with integrity. This
means avoiding corruption of all kinds, including bribery of government officials. We will abide by all applicable anti-bribery laws,
including the U.S. Foreign Corrupt Practices Act, and local laws in every country in which it does business. The Company is a
signatory to the United Nations Global Compact, by which it is committed to work against corruption and bribery around the world.
The Company also has incorporated a prohibition against bribery into its Code of Business Conduct. This anti-bribery policy
provides compliance requirements to prevent improper payments and to ensure accurate reporting of permissible payments under
all applicable anti-bribery laws
(c) The Code of Business Conduct for Suppliers seeks to extend and clarify similar ethical expectations to our suppliers.
The Supplier Code became effective in February 2008. Both the Code of Business Conduct and the Supplier Code highlight the
EthicsLine reporting service, through which individuals can confidentially ask questions or report concerns to an independent
administering party. More details on the Code of Business Conduct for Suppliers can be accessed at http://www.thecoca-
colacompany.com/citizenship/pdf/COBC_Suppliers.pdf More information is available online at www.thecoca-colacompany.com.
Internal and External Frameworks
26
Workplace RightsIn 2007, The Coca-Cola Company implemented our Workplace Rights Policy and Human Rights Statement. These affirm our
commitment to fostering dignity, fairness and respect for our employees at work and in the communities in which we operate.
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E N V I R O N M E N T R E P O R T 2 0 0 8
Both the Policy and Statement codify our efforts to uphold
the Universal Declaration of Human Rights, the
International Labor Organization's (ILO) Declaration on
Fundamental Principles and Rights at Work and the United
Nations Global Compact. Our Workplace Rights Policy
contains our principles on freedom of association, forced
labor, child labor, discrimination, work hours and wages,
safe and healthy workplaces, workplace security and
community and stakeholder engagement. It applies to all
operations of The Coca-Cola Company and its majority-
owned entities, guarantees employees the right to
confidentially report ethics issues and violations and is enforceable through assessments by an external auditor. More details on
the Global Workplace Rights Policy is available online at
http://www.thecoca-colacompany.com/ citizenship/workplace_rights_policy.html
Our Supplier Guiding Principles (SGP) are the foundation of our commitment to promote the respect of labor rights
among our business partners. The SGP are a requirement for all direct suppliers of goods and services to the Coca-Cola India
system and all suppliers of materials that are specifically authorized by The Coca-Cola Company for use by our suppliers. The SGP
are included or where necessary, incorporated by reference in all supplier contracts, and many suppliers receive training to
facilitate implementation. Global policy requires that suppliers be assessed for compliance at least once every three years by an
authorized external auditing agency. If non-compliance is found, we provide a timeframe and offer expertise for corrective action
by the facility. We also require follow-up assessments of non-compliant facilities as frequently as every six months. Suppliers
have offered positive feedback on the SGP program, including the observation that it supports the transition of their Human
Resources teams from an administrative function to a professional department. Following the implementation of the new Labor
Contract Law, we’ve also received feedback on the value of offering support and education regarding the relevant laws and
compliance. We do recognize that some suppliers may view the audit process as time- and resource-intensive. To alleviate
inefficiencies for suppliers who sell to ours and other companies, we are willing to review and accept results of third-party audits
completed for other companies with comparable supplier codes, and we encourage our suppliers to share our audit results with
their other customers. More details on Supplier Guiding Principles are available on
http://www.thecoca-colacompany.com/citizenship/supplier_guiding_principles.html
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CITIZENSHIP@COCA-COLA
CSR Vision For India Business Unit: To be a trusted partner contributing to the social, economic and environmental
progress
MISSION: To socially and economically empower communities around our operations, by creating an enabling environment
and through sustainable projects that lead to the betterment of communities.
?We will work towards attaining the most efficient and optimum usage of water
?We will endeavor to achieve a Net Zero balance with respect to groundwater usage i.e. strive to recharge ground water
equivalent to the same used in our operations.
?We will strive to facilitate access to clean drinking water to the communities around our plants and support protection of
watersheds in such areas.
?We will have measurable goals to conserve the environment in collaboration with local communities.
?We will endeavor to recycle all our solid and liquid wastes materials including PET packages.
?We will strive to conserve energy and will comply with national and applicable international standards/practices.
?We will dispose off and manage bio solids as per law of the land and prevailing regulations, to minimize the impact on the
environment and adopt environmentally friendly practices.
?We will attempt to establish partnerships with government agencies, NGOs and communities and other relevant agencies, to
launch and manage CSR projects in communities around our operations.
?We will work closely with our bottling partners and share resources - technical, human and financial - for CSR activities
amongst local communities.
?We stand committed to our associates, their families and the communities around our operations, to improve their
quality of life as a whole through health, education, and water management programs.
?We will promote healthy and active lifestyles in the workplace and amongst local communities.
?We will incorporate our social responsibility as a part of the Company’s business plan.
?We will promote and encourage employee volunteerism in community work.
?We shall commit appropriate funds as a part of our annual business plan for CSR initiatives.
CSR Guidelines for Coca-Cola India
E N V I R O N M E N T R E P O R T 2 0 0 8
Advisory BoardsOurs is a Company committed to achieving the highest standards of governance, and we continuously engage with our
stakeholders, seeking their inputs to further refine our strategy and operations. As part of our commitment, Coca-Cola India has
constituted the following Advisory Boards:
India Advisory Board – The India Advisory Board guides our Company on various issues including future strategies,
corporate citizenship and corporate governance. Mr. Naresh Chandra, former Ambassador of India to the United States, who
also headed the Government of India committee on Corporate Governance, is the Chairman of the Board. The Advisory Board
meets three to four times a year and reviews the performance of the Company. It also guides our Company’s management on
various operational and environment-related matters to help us formulate short- and long-term strategies.
Advisory Council on Environment and Sustainability – The Advisory Council on Environment and Sustainability
(ACES) guides our company to preserve, protect and enhance the environment and natural resources. The ACES also helps to
ensure that our Company uses its resources and capabilities to provide active leadership on environment and sustainability
related matters relevant to our business. The Council is chaired by General V.P. Malik (Retd), Former Chief of Indian Army,
who has also been a member of the National Security Advisory Board and Honorary Advisor to the Centre for Policy Research,
New Delhi.
Health and Wellness Advisory Council – We believe that our industry has a role to play in helping Indian consumers’ lead
healthier lives. Coca-Cola is committed to developing and launching a portfolio of products that enable the Indian consumer to
lead healthier lives. The Health and Wellness Advisory Council (H&WAC) shares this belief and guides and assists our Company
to (a) identify and highlight the evolving nutritional needs of Indian Consumers (b) suggest viable health & wellness solutions for
beverage applications and (c) support consumer education programs that promote a healthy and active lifestyle.
Coca-Cola India Foundation Advisory Board – Coca-Cola India Foundation has constituted an Advisory Board to advise
it on its overall working, its mission objectives, functioning priorities and long term strategies best designed to achieve maximum
public benefit. The Board constituted under the Chairmanship of Justice JS Verma, former Chief Justice of India, comprises
eminent personalities who have provided distinguished service to public, social, charitable organizations / institution, and who
have expertise in the field covered by the objects of the Foundation. This Board meets three to four times a year.
More details on the boards and their members are available on our website: http://www.coca-colaindia.com/aboutus/
aboutus_cgovernance.aspx and on www.anandana.org
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E N V I R O N M E N T R E P O R T 2 0 0 8
Coca-Cola and Coke are the registered trademarks of The Coca-Cola Company.
For any feedback and further information, please write to:
This report is published by Coca-Cola India Pvt. Ltd. for private circulation.
email: [email protected] India, Enkay Towers, Udyog Vihar, Gurgaon-122 018, Haryana.For more information on our operations, please visit our website www.coca-colaindia.com.