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Oracle Sales Cloud Welcome

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Oracle Sales Cloud

Welcome

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.2

Oracle Sales CloudSaaS + PaaS

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.3

EXTEND: Meet diverse needs of every organization

COMPOSE: Declarative extensions empower the

sales organization

CREATE: Add industry standard, open, unconstrained

platform services to increase breadth of solution

Why Platform Services?

Yes, We Can Do That!

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.4

Extending Sales Cloud through Platform-as-a-ServiceCreate your Custom App

Database Services

Developer Services

Java Services

Document Services

Analytics Services

Social Network

Data storage

Data import

Logic and business

rules

UI modifications

Full power of J2EE

Source code

management

Build and

deployment tools

Web service

repository

Embedded

conversations

Expose social

objects

Document

collaboration

Offline syncing

Web, mobile,

desktop

integrations

BI

Dashboards

Reporting

Extend, Compose, Create

• Extend SaaS for vertical specific applications

• Create new applications or customize existing business processes and applications

• Manage development activities with development tools

• Utilize API sets for SaaS capabilities, social networking, and document management

• Leverage business intelligence for custom reporting and dashboards

• A single Cloud solution using the same user model, SSO, identity management and governance across SaaS and PaaS

Oracle Sales Cloud

Declarative language

Application composer

Mobile applications

Lifecycle tools

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.5

• Dedicated 11gR2 schema and tablespace

• Rapid web application development with Oracle

Application Express (APEX)

• Full support for SQL and PL/SQL

• Access data via RESTful Web services, SQL

Developer, JDBC (Java Cloud Service)

• Completely portable to other Oracle

environments

Database Cloud Service: Overview

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.6

Oracle Java Cloud Service

Application Standards Support

Java EE & Web

Apps

• EJBs (Local

Only)

• JSF

• JSP

• Web Services

(JAX-WS)

• REST Service

(JAX-RS)

Database

Interaction

• Java

Persistence API

(JPA)

• JDBC to

Database

Service

Oracle ADF

Apps

• ADF Faces

• ADF Business

Components

• ADF Web

Service Data

Control

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.7

Cloud or

On-Premise

Dev, Test or

Production

Deploy

Commit

Track & Monitor

Oracle Developer Cloud Service

DevelopersDeveloper

Service

Review

Hudson

Source

Tasks

Wiki

Java Cloud

Service

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.8

Social Network

Oracle Social Network Extension Framework & REST API

Oracle Social Network

Conversations Social Objects PeopleContent

Platform Site for Developers Embeddable Social Plugins

Extension Framework and REST APIs

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.9

Oracle Document Cloud Service

• Modern, fast, consumer grade Web UI to upload files through drag and drop

• Changes to files are tracked through automatic versioning

• Deleted items are saved in a trash folder to enable end user restores

• Enables file sharing and collaboration with users outside (and inside) the org

• Provides users with access – online, offline, on any device from anywhere

• Web based file previewing for over 400+ file types

• Monitor file downloads and previews

• Perform keyword searches of folders and files

• Windows and Mac OS clients to allow users to work with cloud content from Explorer/Finder.

• Access to all of your data, right from your smartphone or tablet

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.10

• Collaborate within a Sales

Opportunity via a Shared Folder

• Create a shared folder for a specific

opportunity (Web Service Integration)

• Show the embedded folder in the

Sales Cloud UI (UI Integration)

• Users can leverage all Document

Cloud functionality for the shared

folder content

• Across web, mobile, desktop and

offline

Doc Cloud Integration with Oracle Sales Cloud

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.11

• Multi-tenant Oracle Business Intelligence

• Answers & Dashboards, thin-client data

loader and modeler, BI Mobile HD

• Simple administration and integrated IdM

• Ideal for

• Departmental and personal data mash-ups,

• Prototyping / sandboxing / temporary project

environments

• Adding new features like BI Mobile

Oracle BI Cloud Service

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.12

Extend with Platform Service: Demonstration

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.13

EXTEND: Meet diverse needs of every organization

COMPOSE: Declarative extensions empower the

sales organization

CREATE: Add industry standard, open, unconstrained

platform services to increase breadth of solution

Extend the Oracle Sales Cloud

Yes, We Can Do That!

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.14

Q&A

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.15

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.16

Single Sign-On Across the Cloud

Implemented with Identity Federation

OracleSales Cloud

OracleService Cloud

OracleMarketing

Cloud

OraclePlatform

as a Service

Customer’s On-Premise Systems

• Industry standard SAML (Security Assertion Markup Language)

• A seamless and consistent user experience

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.17

PaaS: Oracle vs Salesforce1

PaaS is a platform rather than an extension of SaaS

API first strategy is tied to a proprietary platform

Language is proprietary and platform is aging

SaaS + PaaS extends sales objects and processes built

on a standards-based platform

Java-based, open and universally recognized, enabling

portability across platforms

Salesforce1 is fragmented with three disparate

architectures, Force.com, Heroku and Fuel which are not

open or universally recognized

Salesforce1 requires building new integrations to connect to

“any device” with Touch Services as a separate offering

Application composer and ADF mobile enable building

customizations once and deploying to many (web, IOS,

Android)

Pre-built Integrations exist for Oracle products and are

extendable across private/public clouds

API strategy alone fosters over-engineered solutions that

are brittle and locked into an aging platform

Limiters force design decisions based on field sizes,

number of custom objects, and query limitations

Multiple platforms and partners puts additional burden on IT

in managing disparate systems

Full web service repository enriched with extensible

declarative model

No limits with virtual tenancy which is more scalable,

robust and extendable

Common infrastructure and user model across products

is easier for IT to maintain and ensures data security

Salesforce1’s APIs are targeted at connecting “the internet

of Things”, 50b devices versus pre-built integrations that

support role-based sales processes

Oracle’s CX integrations are purpose built to provide a

360 view of customers

Automates sales processes that optimize business

needs for social, document and reporting services.

Salesforce1 is actually a legacy of 3 different platforms.

Oracle’s platform includes hardware database, and

software. It is open, modern and designed to evolve.

Salesforce1 says

connect everything

to everyone…

Application Platform

Poised for the

Future

Choice

Governance

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.18