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Find out how associates at onestore brought their remodel to life.

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for the Future

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Dear associates,

As we kick off the new year, I want to take a moment to thank you for your efforts to serve our customers in 2017. We had a strong year, and it’s due to your ability to learn, grow, and make things happen. We’re proud of you and grateful for your teamwork and extra effort. Your leaders are honored to work with and serve you.I also want to tell you about what we hope to accomplish in 2018, as our success will depend on you.

Retail is going through a lot of change as customers have more options than ever in how they shop.Today, Walmart can help you shop in stores, online,via mobile device, or with your voice. We’ll be addingnew, exciting ways tomorrow.

Fundamentally, it’s all about fulfilling our purpose: “Save money. Live better.” Our customers work hard for their money, and they want value. When we save them money, they have more left over to buy a home, take a vacation, or give to college savings. You should be proud of the important role you play in these moments. Our culture, our everyday behavior,is aligned to our four core values—service to the customer, respect for the individual, strive for excellence, and act with integrity. All four matter equally, and we need to be true to them every day. That strong foundation will allow us to reach our objectives this year.

As we work toward the goals outlined here, we’ll better serve our customers; our business will grow; and you, our associates, will benefit. This is such a great time to be at Walmart. I am as optimistic about our future now as I was when I started as an hourly associate in our second warehouse in 1984.Together we can make a difference.

Let’s go do it!

Doug McMillonPresident and CEO, Walmart

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Make every day easier for busy families.We want to be the place where customers come to find what they need and save money. We’re combining our more than 11,600 stores and clubs around the world with eCommerce so that we can offer a seamless shopping experience: easy Pickup,fast delivery, and apps and websites that aresimple to use.

Be the most trusted retailer.Customers have always trusted us for our low prices, but they also want to know that the products they buy are good for their families, the people who made them, and the planet. So we’re selling more local and sustainably sourced products, which support new jobs and are good for the environment. We’ll also continue to volunteer in our communities and step up when they need us most.

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Change how we work.We’ll work faster and smarter, and we’ll make sure you have the tools and training you need to thrive in your job and spend more time with customers. The best ideas at Walmart have always come from our people, so keep them coming!

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Deliver results and operate with discipline.We succeed when we drive sales and keep our costs low. I love hearing your merchandising ideas and how you’re driving sales and managing expenses.

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Awesome Blossoms1:35 p.m., Nov. 28, 2017, Store 1165, Radcliff, Ky.Fresh-cut flowers brighten the produce area at Store 1165, where keeping the flowers watered, culled, and cooled is essential, especially in the peak months of February and May, when sales jump more than 500 percent.

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Find out how downloading the Walmart App helps save customers time and money. Page 10

A Neighborhood Market team in Theodore, Ala., shows how Online Grocery Pickup is done. Page 14

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See how tax-prep services available at Walmart can help you with your tax return. Page 48

8 Great Things You’ll Find ın This Issue

Academy Facilitator 1Charles Wells notes the importance of passion. Page 34

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Store 3336’s Pickup Tower reimagines the power of Pickup. Page 20

Help customers look their best at a great value with Private Brand Equate Beauty. Page 18

Store 2106 reveals how their remodel benefits customers. Page 23

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8 Great Things You’ll Find ın This Issue This Fresh team was best of

the bunch in their region’s OSCA competition. Page 30

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No responsibility can be accepted for unsolicited manuscripts or photographs, which must be accompanied by a self-addressed stamped envelope. The views expressed in this magazine are not necessarily those of the publisher or Walmart Inc. Walmart World is a proprietary publication of Walmart Inc., and is intended for use by Walmart at its discretion. The editor reserves the right to select and edit letters for publication. Some stories may appear in other publications, including those intended for external audiences. All material that you submit to Walmart World shall become the

property of Walmart Inc., and submission shall be deemed a transfer of all right, title, and interest to the materials submitted. Walmart World is not responsible for verifying the accuracy of material submitted by our readers. The views and opinions expressed on third-party websites do not necessarily state or reflect those of Walmart World and are not meant to substitute for professional advice.Stores: If you’d like your subscriptionnumbers adjusted, please email us [email protected].

Editor in chief John [email protected]

We want to hear from you. Send your story ideas to [email protected] or submit them at walmartworld.com/YourStoryIdeas.

Printed on partially recycled paper

@walmartStay warm! We’ll bring your groceries out to you, and will even load upyour car! out to you, and will even load up

:@emily_lovely120

SNAPSHOT FROM THE PRESIDENT AND CEO@dougmcmillonStore 3520 in Secaucus is the first I’ve visited where we need two Pickup towers to keep up with the demand.

Around Walmart

Walmart Today“I’m thankful for family. ... And I’m thankful for the Walmart family that we have here.” - Carlos, Grocery Department Manager at store #100 in Bentonville, AR. #TeamWalmart

@walmarttoday“The thing I really like about my job is the opportunity to better myself.” - Sherri, Produce Department Manager at Neighborhood Market 2686 in Bentonville, AR. #TeamWalmart

Walmart Saint Johns: Store 1423The Saint Johns Walmart is ready for game time! Stop in and check out all the goodies!

FOLLOW BIG STORIESAND SMALL MOMENTS

FROM YOUR WALMART FAMILY.

Walmart@walmart

Walmart Today@walmarttoday

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Merch MatchupsWith Candice Winans On the

Floor

There’s a tool to improve the

customer experience in your store—and it’s just a

tap away. PAGE 10

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Reorder makes it easy for customers to get the goods theybuy frequently.

Walmart Payallows users to pay with their phone so

there’s no needto carry cash

or credit cards.

Mobile Express Money

Serviceslets users transfer

money, pay bills, return Walmart.com items,and use the Mobile Express Lane(s) to

save time.

Mobile Express Pharmacy helps customers

safely refill and transfer prescriptions and use the

Mobile Express Laneto save time.

Savings Catchercompares Walmart

purchases to advertisedprices at other stores and

credits customers the difference if they

paid more!

The Walmart App in Action!App features, like the ones above, make shopping even

easier and more convenient, but don’t just take our word for it. Download the App today, give it a try, and then tell your

customers about all the App can do!

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During Digital Week, associates celebrated the Walmart App and shared its great features with customers.

Kelley Knicely, personnel coordinator at Store 1498in Greensboro, N.C., was one of her store’s Digital Champions during Digital Week. Her approach: “Smile, greet the customer, and let them know what we and the App can do to help them.” She says the convenience of Walmart Pay inspired her fellow associates and customers to try the App. “You probably have the phone anyway, so why not just make your payment with it insteadof having to reach for your wallet and be distracted?”

From top: Mercedes Howie, department manager, infants and shoes; Kelley Knicely; and Jamal Jenkins, cashier, check out the App and show it to customers Larry Lowder (middle) and Stephanie Jarrell (bottom left).

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Spread the Word About Easier Shopping

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“This is a great TV at a competitive price. I decided to see just how much demand

there was. It did very well.”

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Screen StarBarry Hooper, department manager, electronics, Store 1698, Hooksett, N.H., picked a product he knew would sell to customers online and in store: a 32" Vizio Smart LED HDTV.

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My VPI Results

OCTOBER 2017 SALES

$31,680

SALES INCREASE

1,500%

VPI WINS

Store, Market, Region

(October 2016 sales: $1,980)

Why I Chosea Smart TVOur store does online fulfillment, so VPI is about satisfying our online customers as well as our in-store customers. There’s a lot of interest in these smart TVs, both in store and through ship-from-store, so I decided to make it my VPI.

How I Increased SalesI got with management and ordered a large quantity. Then, we created stack base features and showcased the item on the TV wall. Having product knowledge really helps sales. This is one of the only smaller smart TVs (32" and under) our store sells that’s 1080p, and it’s great for kids or bedrooms.

My VPI AdviceFind an item that makes you think, “If customers just knew we had this, they’d buy it,” and see what you can do to get the word out.

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MVPs of OGP Store 5744 in Theodore, Ala., was awarded top Neighborhood Market for Online Grocery Pickup in its division for 2016. These associates deliver inspiring and difference-making service to their customers: One satisfied shopper even posted a video about their work online, and the store saw a big increase in its Facebook views..

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Above, from left: Support Manager Jamie Johnston, Picker Nathalie Gomez-Guillen, Picker Kirstin “Kiki” Thomas, Dispenser Keelan Mayes, Dispenser Rapheal DuBose, and Dispenser Katlyn Wade; next page, top left: Picker Deidra Essix

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Visit walmartworld.com/OGP to see a video of Store 5744’s Pickup associates in action!

Above, from left: Support Manager Jamie Johnston, Picker Nathalie Gomez-Guillen, Picker Kirstin “Kiki” Thomas, Dispenser Keelan Mayes, Dispenser Rapheal DuBose, and Dispenser Katlyn Wade; next page, top left: Picker Deidra Essix

TIPS FORSUCCESS FROM

STORE 5744

Follow the ProcessesOnline Grocery Pickup can succeed only if your store

is already running smoothly. Stay on top of CAP,

Topstock, and Section Work.

Customer Plus-ups!Successful Online Grocery

Pickup is all about great customer service. Promoting

Refer-a-Friend and giving Welcome Bags to first-time

customers shows that you care!

OGP SCORECARD

95%Year-to-date customer satisfaction score as of early December 2017

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Chocolates and flowers are alwaysgreat gifts, but you can make this Valentine’s Day extra-special for your sweetheart with one of these gems.

Make Them Swoon!

Truly Inspired Jewelry With Swarovski Crystals• Pendants and bracelets available• Silver-tone or silver-plated finish• Packaged in a hinged box with red bow

Tip: Merchandise these items in the jewelry department, on an open-sell table.

Keepsake 10-Karat Gold 1⁄3-Carat Genuine Diamond Limited-Edition Ring• Only at Walmart• Available in limited quantities• Sold in a velvet box with red bow

Tip: Display it in the Bridal Diamond Showcase.

Armitron Men’s Swarovski Crystal–AccentedSilver-Tone Dress Watch• Stainless steel case• Adjustable band can be fitted to wearer’s wrist• Water-resistant up to 165 feet

Tip: Feature this as a showcase item: Follow directions on the planogram sent to your store.

Feature this as a showcase item: Follow directions

Merchandise these items in the jewelry

-Carat

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Nadya Shamoon • Department Manager, Paper Goods and Chemicals Store 2559 • Sterling Heights, Mich.

Clean House WithNadya ShamoonAfter emigrating from Iraq, she mastered English on the job at Walmart. Nadya also became a master merchandiser. She boosted her OSCA scores, and in Week 46, she increased sales in both of her departments by 8 percent over that week the previous year.

Keep learning. “When I first started, I watched the co-manager build displays and learned that way,” she says. At the Walmart Academy, she learned how to set modulars, increase on-shelf availability, and provide exceptional customer service.

Track what customers want. “Customers show me what works well,” Nadya says. For example, Lysol and Dawn are popular on displays or endcaps next to the home

department, so Nadya orders more to keep those areas stocked.

Get your items on the floor. Nadya audits her shelves and does her bin every day to keep products available for customers. “My goal is to not leave anything in the backroom,” she says.

Look for new ideas. “Sometimes I go to other Walmart stores to see how they’re building their displays,” Nadya says.

OSCA SCORES*

Out of 100%

paper goods 97%

chemicals

96.2%*As of mid- December

2017

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Spa Day!Talk about a fresh look! The Equate Beauty Private Brand’s redesigned line delivers high-quality bath and body products that will immerse customers in luxury.

Good Hair DayWhen it comes to hair care, Equate Beauty has your customers covered: Shampoos and conditioners, made with tea tree and peppermint oils, offer an invigorating experience. Dry shampoos are a time-saving alternative.

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Natural BeautyAluminum-free deodorants. Cleansing towelettes made with white tea extract and infused with cucumber and aloe. Whitening toothpaste made with no fluorides or sulfates, and flavored with peppermint oil. Equate Beauty’s new items make the most of natural ingredients.

Beyond CleanAfrican black soaps, body washes, and lotions contain ingredients that nourish skin while lightly exfoliating. Raw shea butter soap, infused with coconut oils, gently cleanses and moisturizes.

Explore our other Private Brands at walmartworld.com/Brands.

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We’ve Got the TowerThis innovation is making Pickup in select stores faster and easier for customers and associates.Since it first appeared about a year ago at Store 3336 in Woodhaven, Mich., the roughly 16-foot-tall Pickup Tower has delivered the goods with vending-machine speed for customers and associates. “Customers don’t need to wait in lines,” says Ashleigh Bernardin, department manager of Pickup and grocery. “They just scan the code on a smartphone, and then their item pops out in about half a minute.” The big tower has big benefits for associates, too. It can hold about 300 orders, ranging in size from a wristwatch to a small microwave oven. That means simplified storage, with less likelihood of items getting lost or misplaced. Pickup Towers are still only in a small number of stores, but there are plans to add them to others. As they become more common, even more customersand associates will see the power of this time-saving innovation.

Ashleigh Bernardin with her store’s Pickup Tower

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The customer places a Pickup order, using the Walmart App. They receive a unique code on their phone.

The customer visits the store and scans their code on the tower.

The order is dispensed to the customer!

How the Pickup Tower Helps Customers

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Hundreds of stores will be remodeled this year. Last fall, Store 2106 in Reno, Nev., underwent this process. Field Project Manager Martha Peña and her traveling team of project supervisors took the store apart and rebuilt it to be more modernand more efficient at driving sales.

We visited Store 2106 to see how it had been transformed and to get tips from the team there for how associates can stay happy to help while a store is under construction. Their remade store and the smiles on their customers’ faces prove that the end result is definitely worth the wait!

See how a remodel comes to life!

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Go for Green!Coming off a remodel last year, Ami Desai, store manager (above left) at Store 526 in Louisville, Ky., vowed to keep her Clean, Fast, and Friendly (CFF) score “in the green,” setting a goal of 8.62. Her store hit that, and they went into the holiday season with a score of 8.78, representing one of the highest year-over-year increases companywide. Even better, their hard work grew year-to-date sales by 12 percent as of early November!

CLEAN Score: 8.84 Year-Over-Year Increase: 1.08 Clean during downtime. Ruth Ritchie, customer service manager (above right), has her team restock bags and clean up when the store isn’t busy, like in the morning before the first rush.

FAST Score: 8.77 Year-Over-Year Increase: 1.06

Always be there.Store 526 is busy at all hours. The overnight stockers are register-trained to help when workers from nearby warehouses visit during the 10 p.m. “lunch hour” rush.

FRIENDLY Score: 8.62 Year-Over-Year Increase: 0.72 Work with the pros. Cashiers spend a few days shadowing a seasoned customer host. This helps them shed any shyness and see what “happy and friendly” looks like.

CFF SCORES*

cff score 8.78

year-over- year increase

0.97*As of early

November 2017

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“We want to keep our customers

coming back, so we want to present a store that looks

brand-new.”Martha Peña,

field project manager

COSMETICS• Walls added to create

a boutique-like feel• Register and cameras

added to deter shrink


“You get to try the laptops and tablets. We’ve had a lot of positive feedback

about that. People love it.”

Cris Reyes,department manager,

electronics

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ELECTRONICS• More open space• Display tables and lower

shelves added so customerscan easily try products

• Photo Center movedto electronics


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“My approach to the remodel is that there are things we

can’t control, so let’s control what

we can.”Jeremy Dickinson,

store manager

PHARMACY• Bigger, with a more open floor

plan and more space• Private consultation room added

where customers can speak to a pharmacist or get a shot


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PICKUP• Electronic check-in kiosk added

to take the place of registers• New wall monitor to inform

customers of order status

“Just greet customers with a smile. Make them

feel like you’re expecting them.”

Patrick Farstead,department

manager, Pickup


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Remodels are happening in stores nationwide: See video of the remodel at Store 866 in Mobile, Ala.,at walmartworld.com/Remodel.

Pictured at left: Micaela Kauner,

self-checkout host

“I like what I see. I think it’s

great. It’s an easier flow, and it’s a lot

quicker to get in and out.”Katherine Kent,

customer

Pictured at right: Diana Hartwell,

customer host

Happy to HelpDuring a remodel, items get moved; some whole sections are temporarily closed; and customers may need extra help. Here are four ways that Store 2106’s associates delivered great service during their remodel.

1. Plan ahead Management spoke with the remodel team to find out what sections were changing each day and then had associates ready to restock those areas.

2. Explain whyDaily discussions of what was happening in the store, and why, helped associates get excited and allowed them to share that information with customers.

3. Be available “May I Help You” associates at the front end and in remodeled departments answeredquestions and helped customers find items.

4. Bring in help Rather than bringing in temporary workers, about 70 experienced associates from around the market came to Store 2106 to assist in the remodel.

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AmazingAssociates

Brandon Gerjets, regional Fresh

operations director, Region 52, created a competition that’s led his associates

to victory. PAGE 30

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Store 1020’s all-star team (from left): Tim Draayer, department manager, meat; Lisa Heldt-Ohnstad, department manager, produce; Nicole Lee, department manager, deli; Shelly Fogelquist, department manager, frozen; Jim Tollefson, department manager, bakery; Ryan Tostenson, co-manager, grocery and consumables; Carol Farmer, assistant manager, Fresh; Patrick Hanson, store manager

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We Are theChampions!This competitionmakes scoring bigat OSCA fun.

Big Idea!

Brandon Gerjets, regional Fresh operations director, Region 52, Bloomington, Minn., has created a competition to rival any college hoops showdown. The 98 Supercenters in his region are divided into seven “conferences” and go head-to-head for eight weeks to see who can score the highest for On-Shelf Customer Availability (OSCA). The stores with the most wins in these rounds advance to the six-week playoff round. The competition helps improve scores for the entire region, says Brandon, “providing a better experience for our customers.” The most recent competition (which ended in December) focused on the Fresh departments, and it led to several stores in the region raising their OSCA scores to more than 97 percent. It was Store 1020 in Albert Lea, Minn., that came in first. “My teams focused on One Best Way and Alive at 5, as well as taking care of the customer, and it really paid off,” says Store Manager Patrick Hanson. “It feels great,” he says of the win. “It gives us a sense of pride knowing that we were in stock.”

Go to walmartworld.com/OSCAFun to read about the winner of the inaugural competition: Store 1543 in Spearfish, S.D.

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Adrian Crespo Self-Checkout HostStore 4368Ocala, Fla.

“Always be respectful. I get my regular shoppers two, three, four times a week because they’re coming back for the experience of being treated well.”

Some-bunny to Love! The new “Bunny” pin hops into stores in March. How will you earn yours?

Zandra WilliamsAssistant ManagerStore 450Shreveport, La.

“Always practice the 10-Foot Rule. You never know when that extra smile might make someone’s day.”

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Vanessa CooperPickup AssociateStore 2613Bucyrus, Ohio “Always have a smile. When customers see you smiling, they think, ‘Oh, this is a good person to go to.’ It’s like you’re telling them without words, ‘I’m here to help.’ ”

Ruth Towsley Cashier Store 1907Hinsdale, N.H.

“If your customer is buying something you know a lot about, don’t be afraid to start a dialogue and try to connect with them.”

Show Us Your Happy to Help Pin!Pin earners: Snap a pic with your pin and submit it to walmartworld.com/Smile.

Pin-earning associates offer tips for great customer service.

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Q: What does it take to be an Academy facilitator?

A: You have to have operations experience, great communication skills, and a passion for people and training. When I’m leading a class, it honestly does not feel like work.

Q: What’s one hands-on tip youhave for every store associate?

A: Embrace technology. Use the apps in the TC70, which are designed to make your job easier.

Q: What training is next for hourly associates?

A: More job-specific instruction, as well as soft leadership skills that will lead to long-term success. A top takeaway for all Academy grads should be the importance of following One Best Way processes.

Partner in Training

“What have I learned as a facilitator? That Walmart’s greatest asset is still its people.”

Get to know Charles Wells, Academy Facilitator 1 atStore 5275, Woodstock, Ga.

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By applying lessons from the Walmart Academy, this department manager of men’s and boys at Store 3580 in Newark, Ohio, helped her team drive an

increase in sales. One week last fall, they went up by 50 percent!

Merch Matchups With Candice Winans

Walmartworld.com 35

Create Shops Within Your Department

“I created a pajama shop with slippers and bathrobes and a winter shop with coats, gloves,

and thermals.”

Use Your Resources“The Academy showed how important it is to

focus on the One Best Way so we’re doing

things efficiently.”

Cross-Merchandise “Pairing items encourages

customers to add an item to their shopping cart that might not be

on their list.”

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Arnulfo “A.Z.” Zavala of Distribution Center (DC) 6037 in Hermiston, Ore., has operated a forklift for 10 of his 16 years with Walmart, so he feels right at home maneuvering this mega-machine. His job as a forklift replenishment driver involves picking up and stowing pallets, placing them in racks, and getting freight from order fillers so it can be processed. A.Z. has become a resource for newer warehouse peers, too, providing feedback on what they’re doing well and where they might be able to improve. “If I see a mistake, I call it out and fix it—not just for me, but also for

the company and the DC,” says A.Z. “He takes any task we give him in addition to his regular job duties and maintains 100 percent focus,” says Product Flow Control Manager Jason Smith. Jason also notes A.Z.’s exemplary safety record and his ability to train others. A.Z.’s experience qualifies him to offer a few tips for driving this unusual machine, which is designed for safety. “You stand instead of sit. Tricky, but it just takes practice,” he says. “I tell my trainees it takes time to learn, but it’s nothing out of this world. Take it easy and remember you’re in control—the forklift will do exactly what you tell it to do.”

Uplifting ExperienceThis associate has all the right warehouse moves.

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Walmartworld.com 37

Arnulfo “A.Z.” Zavala says a willingness to

learn, confidence, and patience are must-

haves for the job.

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Michael Martinez • Front-End Zone Supervisor Store 5235 • Sandy, Utah

Give your best every day.Michael is always willing to pitch in on different jobs that come up and has a positive attitude. He also isn’t afraid to ask questions. That way, he ensures he’s doing great work and helping his store and fellow associates succeed.

Communicate with your team. “I go on the floor and talk to everybody,” Michael says.

“Asking associates how they are feeling—making people feel welcome—it helps a lot.”

Be vocal about your goals.While in his previous position, Michael let management know he wanted a role with even more responsibility. “Walmart is great about making you believe anything is possible,” he says, “especially if you strive for it.”

Inspiring Words WithMichael MartinezHaving quickly risen to the position of front-end zone supervisor, Michael is intent on helping others advance in their careers, too. “I really want to inspire people to be the best they can. If you’re doing what you love, anything can happen.”

Rising Star

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We’ve narrowed the field down to the top acts. Now it’s up to you to vote for your favorite!

Starting Feb. 18, anyone, including your family and friends, can vote online for their favorite semifinalists at

WalmartTalentSearch.com. Voting ends March 18. The seven winning acts will be announced in early April.

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40 Walmartworld.com

Cosme Flores OrtizShipping Associate • Distribution Center 6087 • Cataño, Puerto Rico • Hire Date: Jan. 30, 1978

“If associates are interested in going one route or another, there’s a system to help

you do that within the company.”

40 YEARS

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Luis R. Alvelo SantiagoReceiving Associate • Distribution Center 6087 • Cataño, Puerto Rico • Hire Date: Jan. 30, 1978

“I’ve been here for so long that every part of my life has been impacted by

working at Walmart. It’s like a family.”

40 YEARS


42 Walmartworld.com

Carolyn DownsDepartment Manager, Fabrics, Crafts, and Party Supplies • Store 729 • Bardstown, Ky.

Hire Date: Feb. 10, 1978

“Mr. Sam knew that when you listento people and care for them, it makes adifference. I try to live my life that way.”

40 YEARS


Walmartworld.com 43

Connie PadgettPersonnel Coordinator • Store 1165 • Radcliff, Ky.

Hire Date: Feb. 17, 1978

“I’m thankful for the opportunity andfor being with a company that always

finds the right fit for its people.”

40 YEARS


44 Walmartworld.com

Wes WaddellGeneral Manager • Distribution Center 6008 • Bentonville, Ark. • Hire Date: Feb. 20, 1978

“I always take time to get to know my associates and learn their goals so I can

help them find success.”

40 YEARS

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Walmartworld.com 45

Sharon PorterClaims Supervisor • Store 701 • Owensboro, Ky. • Hire Date: March 13, 1978

“I’m lucky to be in a position where I can help anywhere in the store. The different

jobs help keep things interesting.”

40 YEARS


46 Walmartworld.com

Vivian YarboroughFitting Room Associate • Store 621 • Lake City, S.C. • Hire Date: March 21, 1978

“When I was interviewed for this job,I was asked if I liked working with people.

I said yes, and it’s changed my life.”

40 YEARS


A New Way to Celebrate

Say “Happy Anniversary!” to associates online.

Read more about this new anniversary experienceat walmartworld.com/AnniversariesOnline.

We want you to be able to congratulate fellow associates on their work milestones of 20 or more years in new and exciting ways!

A reimagined online experience will becoming soon to WalmartOne.com.

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CityPASS offers savings of up to 50 percent when compared to buying tickets from individual attractions in the U.S. and Canada. Because you’re a Walmart associate,

you get an additional 10 percent off! So that’s like getting up to 60 percent off some really cool tickets!

Visit famouslandmarks and attractions

at discounted priceswith CityPASS.

Seeing the top sights just got less expensive.For more deals, visit the Associate Discount Center on WalmartOne.com > Money >

Money Savers > Associate Discount Center > Travel > CityPASS.

landmarks and attractions

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TAXTATAXTA TAXTA

TAXTA

Ways to Saveat Tax TimeGet these tips from the tax advisory team at Jackson Hewitt®.

AssociateDiscount!

You can receive a 25 percent discount on

tax-prep services with Jackson Hewitt.

Visit a kiosk in more than 3,000 Walmart

stores, a Jackson Hewitt office, or

jacksonhewitt.com with code 25WM2017.

What are major factors to consider before filing?Life changes may mean you should consult a pro. These include finishing school, getting married or divorced, having a baby, having a child leave home, or becoming a caretaker for a parent.

What are the benefits of tax-prep services available in store?You’ll save time and potentially have fewer errors and less risk of being audited. A tax pro might also find credits and deductions that could reduce your tax burden or get you a larger refund.

Are there advantages to doing your own taxes?You can save money on preparation and filing fees. You may also gain insight into how you spend money and ways to save more—and find satisfaction in learning about your finances.

Need Cash Now?Check with your Jackson Hewitt tax professional to find out how you could get an up to

$3,200 no-fee Refund Advance 0% APR Loan offered by MetaBank®.

$

Optional tax-refund loan provided by MetaBank®, not the actual tax refund. You can e-file without applying. Fees for other optional products may apply. Loans offered in amounts of $100–$3,200.

Availability and loan amounts subject to conditions and locations. Ask a tax pro for details.

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Learn how he earneda pin for great service at walmartworld.com/Antonio.

Antonio “Tony” PamCustomer ServiceManager, Store 5219,Lawrence, Kan.

A Smile That

Leads the Way“We don’t like to point; we like to take

customers to the item they’re looking for.”

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