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Drinking Water Capability Statement

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for further information please contact one of our experts:

Aad van Duyvenvoorde aad.van.duyvenvoorde@rhdhv.com

Rob Schotsman rob.schotsman@rhdhv.com

Michel Riemersma michel.riemersma@rhdhv.com

Copyright © October 2013 HaskoningDHV Nederland B.V., a company of Royal HaskoningDHV

Project details throughout this document may have involved inputs of other Royal HaskoningDHV Group company

Water Supply – World Class Expertise

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Reliable supply of drinking water and proper sanitation are essential for public health, in urban as well as in rural areas. Soundly designed and built facilities should be affordable, while delivering both reliability and adaptability to local conditions thereby minimizing the need for expensive and complex operating and maintenance costs wherever possible. Royal HaskoningDHV offers services in within the entire water supply and sanitation chain, whether it be financial, institutional or technical.

We offer our clients high quality consulting and engineering services and deliver leading-edge water technology products. We provide global experience and understanding at local level. We understand what drives our clients and match this to our services.

We create innovative and sustainable solutions through partnerships with our clients, research and education institutions, technology providers and other alliances.We pro-actively understand our clients’ business case and needs. We supply world-class expertise and cost-effective solutions for the production and distribution of drinking water. Our water supply expertise includes assisting water utilities in the analysis of water quality issues, design and construction of water supply plants with appropriate and advanced technology, commissioning, operation and maintenance, developing dedicated software for distribution network modeling and providing advice on water demand management to optimize energy demand, reduce water loss and to control leakage. Royal HaskoningDHV renders a full range of services in various partnership or contract forms: from consultancy and pilot trials, to turn-key delivery of the water production plant, including its operation and maintenance. We hold one of the top 15 positions in the ENR ranking (International design firms) for water supply. In The Netherlands, we are market leader.

Enhancing Society Together (Safe and clean drinking water is a human right with Clients).

Customer-related service at all stages of projects

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Our services cover the whole spectrum: policy, master planning, consultancy, design, engineering, asset management, modeling, data management, products realization and operation & maintenance. Client intimacy Based on our (in-house) service concept we work closely with our clients. Our strength is conceptual thinking which focuses on organization, project initiation and definition phases i.e. Terms of Reference, conceptual design and project financing. We are experts in designing and constructing of drinking water infrastructure. Design of large transmission mains is one of our specialties. We have put into practice creative solutions in several renovation projects for more than 30 years. We understand the core business of our clients “producing and distributing safe and clean drinking water”, is incorporated in our daily business.

Design & Engineering Royal HaskoningDHV has a substantial pool of experienced designers, engineers, consultants and draftsmen, who can deal with all relevant design tools. We are structured to execute all your civil, mechanical and electrical engineering tasks. Furthermore we can supply specialized knowledge concerning process automation and advanced control of your installations. Procurement Supplying a new installation or technology demands specialized professionals. We have a good network of reputable, recommended suppliers and contractors to rely on. Royal HaskoningDHV is perfectly equipped to execute the complete purchasing tasks of defined parts of the installation as well as optimization of your procurement activities.

Realization Royal HaskoningDHV can assist you with the realization or refurbishment of an installation; from construction supervision to commissioning and start-up. Several contract models are available, from traditional consultancy to turn-key and design & build, offering innovative, risk bearing contract models. Operations and Maintenance We have specific knowledge and experience to operate and maintain water treatment plants. Our specialists obtain a reliable process operation at the lowest possible cost. We offer courses, which cover both design and best practices in design, operation and maintenance. We have also vast experience in technical assistance projects, related to treatment aspects as well as network where efficiency and revenues of water companies are significantly improved. Project management Project Management is vital to ensure successful execution of projects and construction. Our project managers are experienced, driven by results and have proven to be a master in guiding project teams, partners and contractors to cost-effective solutions.

Our key themes for your water supply system

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Below we highlight some of our key themes. We strongly believe we can offer cost-effective and innovating solutions on these themes, ahead of our competition.

Masterplanning and process engineering We are conceptual thinkers who offer benefits during master planning and basic engineering. We see it as an opportunity to bring our global solutions to the early project phase in which the concept is changeable. Our cost database based on evaluations of numerous water treatment plants giving us reliable and accurate cost information.

Advanced hydraulics We really know how to design and construct water transport and distribution networks. Hydraulic consultancy is our specialty, i.e. water hammer, hydraulic analysis, control loops etc. We have realized creative hydraulic solutions within projects for more than 30 years. Alongside this, we are continuously keeping an eye on the whole water system, combining

our knowledge of water systems with hydraulics. Typical services are surge analysis, RENPUMP (low energy costs by optimal pump control), hydraulic modeling and engineering. Our practical, applied solutions bear witness to a low-energy consuming and a smooth operating water system. Artificial recharge and river bank filtration The Dutch dunes along the North sea coast are world famous for the infiltration of pre-treated surface water. The Amsterdam water supply for instance has been based on an artificial recharge scheme for almost 60 years. The advantages are storage of water, a more constant quality including temperature, improvement of the water quality during recharge (especially hygienic safety) and prevention of salt water intrusion. Furthermore, water companies make use of river bank filtration. We assist in assessing environmental impacts, sustainable water resources and design. Our clients are more than willing to share their experience in the design and operations of these systems. Advanced water treatment Our Dutch clients have implemented world-class solutions for improving water clear water quality beyond usual WHO standards, and we have helped them in doing so. These solutions include softening, peroxide, ion exchange, ozone, UV, membrane filtration, active carbon etc. The Dutch water supply has been almost chlorine-free since the 1990s. We have pilot tested, designed and commissioned numerous small and large capacity advanced treatment processes such as ozone, softening, active carbon, nanofiltration/RO, UV and ion exchange. We have been closely involved in cessation of the use of sodium hypochlorite at Berenplaat WTP (Rotterdam, 480.000 m3/d) in favor of active carbon and UV.

Our key themes for your water supply system

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In Taiwan, we have a 15 years Design Construct and Operate contract for the 450.000 m3/day Fong Shan WTP, that includes ozone, softening with pellet reactors (Crystalactor©), biologically activated carbon filtration and safety chlorination. No dig technologies In our projects, we have gained substantial experience in pipeline expertise in The Netherlands and abroad. This expertise covers the complete cycle from conceptual design to contract management and supervision. It also covers trenchless technologies that are increasingly applied for installation of new pipelines and the renovation of existing ones, because these technologies produce less disturbance, nuisance, risks at reduced costs for existing infrastructure and population.

Asset Management The drinking water sector is facing big challenges with regards to asset replacements and the effects of climate change in the near future. The climate change has a profound influence on the vision and approach on how to deal with these issues, which ask for new organizational points of view and new technical skills; i.e. digital revolution and new sensors. To support the Water Companies, both in the Netherlands and abroad, we have developed new concepts for monitoring assets, energy efficient operations and visualizing and evaluating new risks.

Alongside of techniques, we advise organizations to introduce PAS55 in its work. PAS55 is an international standard governing Asset Management, allowing you to make better and more efficient use of Asset Management.

Sustainable solutions to reduce energy Sustainable production, reducing one's CO2 footprint in drinking water and to accomplish energy savings – these are all hot topics which are high on the agenda of all Dutch drinking water supply companies. The common ambition is to save 20% energy consumption by 2020. Royal HaskoningDHV developed the Drinking Water Efficiency Planning methodology (DEEP). DEEP provides the drinking water companies with a catalogue of typical energy reduction measures to obtain their sustainability goals. The energy saving options applicable to water treatment, transmission, and distribution processes can be mapped out using a Quick-Scan. Examples of such energy savings include the optimization of hydraulic gradients in water treatment plants and the optimization of the interaction between high-pressure pumping stations.

Our key themes for your water supply system

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Desalination and zero liquid discharge (ZLD) Our experts have been involved in the design and construction of numerous desalination plants, based on membrane filtration (NF/RO), thermal processes and ion exchange for water supply as well as industrial demineralization. In combination with our product for softening, Crystalactor©, producing solid waste at recoveries of over 90%. We are engaged in multiple projects for brine treatment, producing solid and re-usable waste. Last and not least we offer innovative solutions to cope with fouling problems such as our product AiRO©.

Intelligent Water Supply The water supplies of tomorrow will fuse intelligent technology with the production, transportation and distribution of drinking water. Our vision allows us to ensure that you achieve higher quality services, strengthen the link to society and guarantee that investments are made efficiently. We measure a lot in the drinking water supply, but does this mean we actually know more? Not if we are swamped by ‘obscure data’. But we will if we succeed in creating an intelligent water supply system - fitted with smart soft sensors - that operates, monitors and therefore controls itself. Achieving this is much more realistic than we think. Asset control of this kind offers countless advantages for both water companies and consumers as well as the environment as a whole.

Non Revenue Water (NRW) Did you know that the Dutch water supply sector has operated for many years with NRW percentages around 4%? We co-operate with our partners who are leaders in the NRW field to make a difference. Our advanced control product OPIR©, is perfectly capable of operating your system to optimal levels which, includes pressure management OPIR©, can - with low pay back times- reduce NRW significantly. Last but and not the least we actively search for international and Dutch funding to commit ourselves for a significant period of time to make a difference based on (partly) funded basis.

Products & Technologies

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Crystalactor® Together with Waternet, we developed and patented the Crystalactor® . The Crystalactor® is a fluidized-bed type crystalizer, used in advanced treatment of water. Contrary to conventional water treatment processes, the cost-effective crystallization method of the Crystalactor® creates a valuable by-product instead of waste. The technology is applied in both domestic and industrial applications for water softening and removal of other metals. After introduction of at Waternet plant Leiduin (8.500 m3/h), we applied The Crystalactor® in many countries for decades. The heart of the treatment plant is a pellet reactor, partially filled with a suitable seed material like sand or minerals. The wastewater is pumped in an upward direction maintaining the pellet bed in a fluidized state. In order to crystallize the target component on the pellet bed, a driving force is created by a reagent dosage and pH-adjustment.

With the appropriate process conditions, co-crystallization of impurities is minimized and high-purity crystals are obtained. The pellets grow and move towards the reactor bottom. After drying, readily handled and virtually water-free pellets are obtained. No sludge dewatering is needed. The pellets can then be recycled or reused, resulting in no residual waste for disposal. Another advantage is that the four steps of conventional physical-chemical treatment processes are combined into one, resulting in a very compact treatment process.

OPIR® OPIR is an advanced control software product which optimizes the operation of water production and transport facilities, prevents turbidity peaks in the clean water, reduces NRW and reduces energy consumption in water supply systems. It is the product of decades of experience with control systems in numerous water supply systems, and is based on in-depth knowledge of production and distribution processes. OPIR’s adaptive demand forecast allows for constant water production through the optimal use of the available water storage. OPIR can optimize the operation of any water supply system: urban or rural, large or small, basic or complicated, with or without SCADA. OPIR provides tailored and plant-based solutions. OPIR is part of the Aquasuite® product family: intelligent solutions for advanced monitoring and control of water supply systems. Currently 70% of the Dutch water supply companies use OPIR including for instance the city of Amsterdam. Outside The Netherlands, there are references in Canada, Belgium, Poland and Portugal.

Products & Technologies

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AiRO® The AiRO concept is basically a pre-treatment step and based on flushing spiral wound RO membranes with air and water. Unique aspects to this system are membranes parallel positioned vertically and application of periodic air/water cleaning. These modifications improve the flux by reducing the fouling of the membranes and the chemical consumption. Full scale results treating pre-filtered (sand filtration) surface water show a reduction in energy by 10% and a reduction in chemical consumption in excess of 80%. The application of the AiRO technology in the Botlek area won the IWA Europe & West Asia 2012 “Design Honour Award”. The jury stated AiRO to be innovative, sustainable and cost effective, partly due to the fact that the uptime of the membranes is increased and a considerable reduction of chemicals and energy is achieved. Demi Water Plant (DWP) Botlek uses the AiRO technology saving 10% on energy and 95% on chemicals. The expected lifetime of the membranes has increased by 50%. DWP has a multi-client production capacity of 1400 m3/h, serving 15 clients in Rotterdam harbor area. Feed water originates from Brielse Lake, which is surface water. Human Sensor The Human Sensor (THS) is a product of Royal HaskoningDHV, PWN, a Dutch drinking water company, and Twitcident, specialist in filtering and analyzing Twitter messages. THS collects and combines data already available about anomalies in the drinking water supply. Twitter messages are combined with complaints data received from clients and own data concerning maintenance and earlier known supply interruptions. The technology is unique because investments in, and maintenance of, numerous hardware sensors in the distribution network can be avoided. Available data is turned by THS into information when combined and used as input in the hydraulic calculations with backtrack algorithm to calculate the most probable location of a contamination or leak. This information is directly presented to the customers, thus reducing the load of the call centre and increase customer intimacy. At the same time will help employees to repair disturbances more quickly, knowing where the problem (most likely) occurred, thus saving money and

increasing the service level. A proof of concept is available.

Examples of our projects

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La Paz – Bolivia Royal HaskoningDHV and water operator Vitens Evides International (VEI) are advising the Bolivian water company EPSAS on the development of the Chuquiaguillo drinking water project. The project will supply drinking water to approximately 125,000 inhabitants of the Bolivian capital La Paz. It will be the first time that some of them are connected to the city's drinking water mains. The large differences in altitude of La Paz make this a complex project. The project is being financed by the Facility for Infrastructure Development (ORIO), a grant scheme operated by the Dutch Ministry of Foreign Affairs. Hai Duong Water Supply - Vietnam In the Hai Duong Water Supply project near Hanoi, we are responsible for the design, engineering, supply and delivery and construction of a new water supply system with a capacity of 20,000 m3/day. The assignment covered the entire water supply system, from the raw water intake pumping station on the Thai Binh River to the treatment plant and onwards to the distribution system’s primary and secondary network. The total value of the works was 17 million EUR of which 50% was funded by a Dutch grant and the remainder through various local funding mechanisms.

Advanced treatment Fong Shan Until the year 2000, all treatment plants in the Kaohsiung region were conventional plants using pre-chlorination, clarification, rapid filtration and final chlorination. This resulted in a water quality that was considered no longer acceptable. Under the leadership of president Chen Shui-bian the Taiwan Water Cooperation embarked on a program to introduce advanced water treatment into the plants in the Kaohsiung region. We, and our Taiwanese sister

company Planetek, were commissioned for the design, procurement and construction supervision (PCM) as well for the turn-key construction of the Crystalactor® softening plant, rapid filtration and contact aeration and for the 15 years’ operation of the 450,000 m3/day Fong Shan plant.

Expansion of water purification at Berenplaat, The Netherlands Water company Evides has appointed Royal HaskoningDHV as their main consultant for managing the total project of expansion purification WTP Berenplaat. This 430.000 m3/day plant is one of the largest drinking water purification plants in the Netherlands. New legislation was the drive to end the use of chlorine and replace this plant with UV disinfection and active carbon filtration. We worked together with the client from research up to and including the commissioning phase. As from 2000, the pilot plant testing was conducted, conceptual and final design was drafted, specifications for ordering special components were prepared and the procurement and realization was coordinated. In 2005-2006 the technical and process commissioning was completed successfully.

Examples of our projects

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Maputo - Mozambique Royal HaskoningDHV carried out construction supervision related to the works contracts covering • Construction of five (5) new distribution centres (DCs), consisting of a reservoir, a pumping station, a water tower, chlorination facilities, and a commercial building, • Network extensions to provide water to areas, adjacent to the existing supply area, • Network rehabilitation, reinforcement and extension, • Installation of bulk water metering system, including data transmission to a master control unit of the operator of the Maputo water supply system. In total, some 750 km distribution mains were installed or rehabilitated, with diameters ranging from DN 40 to 800 mm. Royal HaskoningDHV performed the duties of “The Engineer”, “Engineer’s Representative”, and/or similar roles, as specified in the construction contracts and the FIDIC Conditions of Contract. Furthermore there was an element of design as part of the responsibilities of the supervision consultant.

Institutional strengthening in Freetown, Sierra Leone Royal HaskoningDHV and its partner PWC implemented an institutional strengthening project for the Guma Valley Water Company that improved organizational, operational and financial management skills. Furthermore the project focused on improving the distribution efficiency by reducing physical losses.

Gambia provincial towns project Royal HaskoningDHV carried out real demand surveys, identified potential approaches for social marketing and prepared water demand projections. The conditions of existing water supply infrastructure, i.e. boreholes, pumps and ancillary equipment, power supply, storage tanks, transmission and distribution networks, and service connections and public taps, were assessed. Proposals were drawn up to incorporate solar power systems. A borehole development and regeneration program was drafted. The water distribution networks of the towns and the envisaged reinforcements and extensions were modeled in order to optimize the designed investments. A capacity building strategy was developed. Alternatives for financing of the Project were formulated.

Examples of our projects

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Improved reliability for Biesbosch large transmission system

Royal HaskoningDHV undertook a comprehensive hydraulic modeling, to ensure the reliability of Evides’ 130 km raw water pipeline. This transmission main runs from the reservoirs in the Biesbosch area to the province Zeeland and to the region Zeeuws Vlaanderen. Due to a new big customer, the capacity of the water transport system has to be increased to 2000 m3/h. Hydraulic research was conducted to prevent water hammer or large flow variations for other customers. After being in service the new system has successfully operated as expected. De Punt drinking water production De Punt (1,000 m3/h) is one of the drinking water production locations of Water Supply Company Groningen. We were contracted for the renovation and construction of this surface water treatment plant. The assignment comprised of preparation of the final design, preparation of the tender documents, technical assistance during tendering and construction. The project was executed between 2007 and 2012.

Renovation of Amsterdam Water treatment plant Royal HaskoningDHV was involved between 2007 and 2011, on the basis of secondments, with the renovation of Water treatement plant at Leiduin. The secondments engaged in project-components with the project definition, design and tender document preparation and construction supervision for the project. The works comprised: Replacement of ozone production units and renovation of the 5 ozone dosing- and mixing tanks and renovation of 12 Crystalactor units including a new chemical storage building. Both treatment steps have a nominal capacity of 7,100 m3/h (max 13,300 m3/h).

Reconstruction transport mains A7/A28 (Groningen) In relation to extension of the highways around the city of Groningen, a number of drinking water mains needed to be relocated. At four locations, different solutions were selected. Relining of the existing transport main at Hereweg (cast iron, DN 750mm), HDD drilling underneath interconnecting highways at Julianaplein (PE, DN 600mm) and construction of new transport main at Euvelgunne (GRP, DN 800mm) and at Stadspark (Steel, DN 1000mm). Total project value amounts to € 5 million. We were responsible for project management, pre-design, tender documents, structural calculation, acquiring the required permits, tender assistance and construction supervision. Besides, we advised the water company on financial issues, like reimbursement of the costs by the highway authority.

Examples of our projects

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Recovery and use of water-based methane Spannenburg Together with our client Vitens, we developed and implemented a new degassing technology to recover methane from untreated groundwater. The development of this design will have a great impact on the climate as methane is an important greenhouse gas with a global warming potential, which is roughly 21 times more harmful than CO2. Currently the methane is removed in the drinking water production process and emitted to the air. In 2013 Vitens will implement the new design at its Spannenburg plant (in the Frisian town of Tjerkgaast, the Netherlands) reducing their carbon footprint by 23 thousand tons of CO2. Moreover, the methane will be upgraded to natural gas quality. It will be possible for Vitens to have its company cars run on it or to sell it to the local gas grid. Vitens and Royal HaskoningDHV won the European Innovation Award from the International Water Association (IWA) in the category Design at 2010. A prestigious prize which gives the ‘sustainable drinking water production’: recovery and use of water-based methane’ project the attention it deserves.

Optimal Control of Drinking water supply in Amsterdam Royal HaskoningDHV designed and implemented a system for the optimal control of the overall Amsterdam water supply system using OPIR modules. The optimal control system includes optimal operation of Leiduin and Weesperkarspel treatment plant capacities, considering integral yearly costs, transport from these treatment facilities to the distribution areas, sound control of distribution pumps to meet the operating criteria at the lowest possible energy costs (pump efficiency and pressure optimization) and optimal control of pumping stations with respect to

water quality in the distribution system. After implementing, OPIR has proved to be capable of accurate forecasting the demand, controlling the pressure in the city of Amsterdam, and calculating stable and reliable set points. This resulted 24/7 manual control by operators at both locations, reducing to office hours only.

Assets in control Drinking water companies are making the transition from a focus on construction towards more maintenance. This requires a different approach in how to manage and invest. To maintain the global leading position in affordable drinking water supply. Together with our client, PWN Water Company, we developed an intelligent methodology to visualize and monitor the condition of drinking water production locations (construction, mechanical, electrical etc.). To keep the assets in control, we assisted PWN in the preparation of a balanced multi-year investment and maintenance program.

Water Technology

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1 Introduction

Water Technology includes: waste and drinking water treatment, sewerage, industrial (waste) water treatment, distribution and water re-use. RHDHV has experience in all these disciplines.

Consulting projects today demand integrated approaches and multi-disciplinary teams of experts. RHDHV’s consulting services range from water supply and sewerage schemes, complex environmental master-planning, water and climate, water and health, environment and health issues to program management, benchmarking of water installations, asset management, decision-making support for complex water problems to capacity building and training, and everything in between.

2 Water Supply

The need to ensure reliable and sustainable supply of drinking water is a continuous challenge worldwide. Therefore, RHDHV brings in world-class expertise and cost-effective performance. Innovative technologies include advanced treatment technologies, real time control optimizations and cost-effective hands-on solutions.

Our water supply expertise includes: assisting water utilities in the design, analysis, operation and maintenance of distribution systems, conducting field research projects, developing dedicated software for distribution network modelling and providing advice on water demand management to contain demand, control leakage and reduce economic losses.

3 Wastewater Treatment

Urban wastewater should be treated in an economical and suitable way, meeting the local, quality standards. Finding ways of re-using treated wastewater is becoming more and more important, especially in those places where fresh water is scarce. We assist our clients and partners in domestic and industrial wastewater management, treatment of urban wastewater, wastewater reuse, sanitation and waste management, sewerage sludge management and urban drainage.

4 Industrial Wastewater Treatment

On daily basis RHDHV’s water experts work out creative, sustainable and cost-effective solutions for the preparation of process and cooling water, distribution and sewerage, wastewater treatment and water recycling.

Our services cover the complete field from consultancy, design, pilot-plant, engineering, building supervision to turn-key delivery, plant start-up and operation. We can also take on the management and maintenance op plants (out-sourcing).

5 Conveyance

Transport systems and process sewers/piping

RHDHV has broad experience in the field of transport systems and process sewers/piping. It ranges from sewer calculations based on loading frequencies to the realization of complete underground infrastructure. We can prepare user drawings and it is possible to generate 3D-piping software where GIS can be incorporated. Our calculation methodologies can be combined with operation and maintenance. Pipe inspection methods with instruments installed in “pigs”, produce clear video pictures with which leakages, visual damages and fouling can be detected.

Water Technology

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6 Engineering

The key to reducing operating costs for water and wastewater treatment plants is intelligent and optimal engineering. RHDHV offers these aspects through its expertise in physical, chemical and biological processes, hydraulics, instrumentation, control, automation, and structural and mechanical engineering. Increasingly we second our engineers to the client’s organization. Experiences gained from conceptual to detailed design, and from construction to commissioning and operation are all collected and evaluated over the life of the plant and its equipment. This valuable feedback is fundamental to our continuously learning and innovating organization.

7 Contracting & Contract Management

RHDHV Water provides a wide range of services and latest technologies related to design & build arrangements, as well as to operation of water and wastewater treatment plants. Worldwide, we have provided solutions for more than 1,000 water and wastewater treatment plants, of which more than 500 employ our proprietary technologies. RHDHV’s water and wastewater treatment solutions are based on optimal combinations of technology, experience, price, financial engineering, cost and modalities of ownership, and risk sharing arrangements.

8 Products

RHDHV continuously develops innovative concepts and cost-effective solutions for its clients. In the process, we further develop proven technologies, and invent, test and apply new concepts and products. In our applied research programs, we cooperate with universities and client groups in various parts of the world. Also, in a number of markets (e.g., Japan, the US, Greece and Finland) RHDHV licenses its application know-how to qualified companies, whose experience provides us with additional valuable feedback for further improvements.

9 Patents

In a continuous and ongoing effort RHDHV is patenting and distinctively labeling innovative wastewater treatment concepts and technologies like the Carrousel® oxidation ditch, the B.A.B.E. bio augmentation reactor, the ABR® Anti Bulking Reactor, The Crystalactor® for water softening and phosphate removal, the Nautilus® membrane bio-reactor, the Nereda® aerobic granular biomass technology and AquaSuite® process control concepts, including OPIR®.

Engineering Consultancy

Royal HaskoningDHV

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Company Profile

Royal HaskoningDHV is a leading independent,international engineering consultancy serviceprovider with roots established in the Netherlands,the United Kingdom and South Africa.We specialise in aviation, buildings, industry, energy and mining, infrastructure, maritime and waterways, planning and strategy, rivers, deltas and coasts, transport and asset management, and water technology.

A first choice consultancy for major world challenges, our experts provide sustainable and pragmatic solutions for pit-to-port, food security and water scarcity, the development of mega-cities, sustainable infrastructure, energy resources and supply.

Working together we can achieve more. At Royal HaskoningDHV we embrace this philosophy. With an overarching aim to enhance society together, we work closely with clients, stakeholders, industry, and academic leaders, to ensure projects are delivered on time and within budget, while providing a better, brighter, sustainable future.

Our Sectors

Aviation

Combining the expertise of NACO (Netherlands Airport

Consultants) and InterVISTAS, our experts support clients who operate within this sector by offering a broad range of aviation related services worldwide. We deliver integrated strategic, operational and technical solutions for the sustainable development of airports and airlines.

Buildings As environmental aspects change with speed, building requirements become ever more stringent. While adhering to these, we strive to enhance our built environment. We achieve this by creating inspiring, sustainable and enduring buildings through the use of innovative technologies, delivering within budget and at minimum expense to property owners.

Industry, Energy & Mining Our experts in industry, energy and mining serve a wide range of industry sectors. These include oil and gas, chemicals, energy, resource recovery, mining and heavy industry, as well as manufacturing, pharmaceuticals, food and beverage, and Fast Moving Consumer Goods (FMCG). Our innovative approach and focus on delivering solutions have helped clients all over the world achieve their ambitions.

Royal HaskoningDHV

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Infrastructure Our clients value our expertise because we understand why society places so much importance on infrastructure. Working together with and for road authorities, contractors and private clients, we develop, design and deliver innovative solutions for highways and civil structures, such as bridges and underground infrastructure. Our expertise in immersed tunnel engineering is renowned worldwide through our joint venture tunnel engineering consultancy, TEC.

Maritime & Waterways

Our reputation for multidisciplinary civil engineering excellence in the development of maritime, marine and waterways structures is world renowned. Collaborating closely with our clients, we plan, design and build safe, sustainable and environmentally sound facilities around the world.

Planning & Strategy By combining environmental sustainability and urban development expertise with financial, legal and process management, we enable governments, water boards, construction companies and project developers to achieve their ambitions in urban and regional planning.

Rivers, Deltas & Coasts

Water introduces both opportunities and threats to communities, assets and nature worldwide. As urban populations grow, resources become increasingly scarce and the impact of climate change increases. As global thought leaders we provide leading edge, sustainable, flexible and cost effective solutions to the challenges of living with and without water.

Transport & Asset Management

Working in partnership with our public, private and industry sector clients, we deliver smart transport and asset management solutions on a global scale. Our fully integrated service encompasses conception of ideas, functional designs, tailored programmes, project development and operational management.

Royal HaskoningDHV

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Water Technology

The growing demand for clean water drives our agenda. Located in 35 countries we operate as one team of experts who understand both global and local issues, circumstances and legislation. From simple solutions such as providing clean water to patented innovations and leading-edge technology, we help our clients meet their sustainable, compliance and service delivery objectives.

About Royal HaskoningDHV

With its headquarters in Amersfoort, the Netherlands, Royal HaskoningDHV is an independent, international project management, engineering and consultancy service provider. Ranking globally in the top 10 of independently owned, non-listed companies and top 40 overall, the company’s 8,000 staff provide services across the world from more than 100 offices in over 35 countries.

Our Connections Innovation is a collaborative process, which is why Royal HaskoningDHV works in association with clients, project partners, universities, government agencies, NGOs and many other organisations to develop and introduce new ways of living and working to enhance society together, now and in the future.

Memberships

Royal HaskoningDHV is a member of the recognised engineering and environmental bodies in those countries where it has a permanent office base.

All Royal HaskoningDHV consultants, engineers, architects, planners, environmental and other specialists are members of their individual branch organisations in their various countries

Company QHSE Management Royal HaskoningDHV is committed to Quality, Health and Safety and Environmental (QHSE Management) and these lie at the heart of the management of all projects.

The Company’s H&S system complies with the requirement of The Health and Safety at Work Act 1974 and is certified by Lloyds Register under Certificate Number RQA664199.

The company’s QMS complies with the requirements of BS/NEN-EN-ISO 9001:2000 and is certified by Lloyds Register Quality Assurance. The Approval Certification Number is 655229.

The QMS also includes an Environmental Management System (EMS) which complies with the requirements of BS/NEN-EN-ISO 14001:2004 and for which registration is being rolled out across the company. The Approval Certification Number is 663206 for the Netherlands and 662753 for the UK.