· 09.00 –10.35 placement test 11.00 – 12.35 orientation 12.35 – 13.35 lunch 13.35 – 16.10...

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your guide to studying and living with Embassy CES Cambridge student handbook www.embassyces.com

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  • your guide to studying and living with Embassy CES

    Cambridge student handbook

    www.embassyces.com

    http://www.embassyces.com

  • 1

    Welcome

    Welcome to Embassy CESWelcome to Embassy CES. As a new student you have almost certainly come here to upgrade your English either foryour studies or your work. We hope that you will find our centre an open, friendly place. We are sure that if you workhard, we can help you achieve the success you are looking for.

    First a few words about our centre. It was originally founded in 1976 as Newnham Language Centre and has alongstanding reputation for the quality of its programmes. Since it became Embassy CES, we continue to prideourselves on the level of student care and quality of teaching we offer. We have well equipped teaching rooms,computer facilities, a library and video laboratory, as well as our own cafeteria and terraced gardens.

    Finally, many of our students go on to study pre-university programmes at our sister college, Bellerbys in Cambridge.We are happy to arrange visits to Bellerbys College and help with university placements.

    What to expect at Embassy CESOur staff 03Your course 04Self study, Internet and email 10Student services and dining facilities 11Living in a British homestay 12Living in residential accommodation 15Courses at Cambridge Regional College 16StudyCare insurance 18Embassy CES terms and conditions 19Complaints procedure 19Activities and excursions 20

    Practical informationPublic transport 21Fire procedure and medical care 22Other information 23Personal safety and the law 24

    What to do in CambridgeEating out 26Nightlife and entertainment 28Sports and leisure 30Other attractions 31A day in London 32

    Useful mapsCambridge 17Eating out 27South East England 32

  • Our staff

    3

    PrincipalDavid Rowson

    Overall management of the centre Student welfare Emergency contact

    Director of TeachingMarie-Claire Seddon

    Course designTeacher supervisionProblems or questions about your course or classesOpportunities after EmbassyCES, references,applications, University placement

    Academic Co-ordinatorRuth Emms

    Examinations Problems or questions about you course or classesTesting

    Accommodation & Welfare OfficerJenny Prime

    Accommodation and student welfareEmergency contact

    Student Services OfficerLouise Miller

    Course extensionsPaymentsTaxi transfersGeneral information and adviceBank accounts, faxes, pocket money

    Social OrganiserLindsay Waggitt

    Activity information and requestsExcursion ticket salesVisas, phonecards

    Your TeachersSelf study strategiesAdvice about which books to buyQuestions about your class, your level and progress

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  • Your course

    4

    What to expectDay one09.00 –10.35 Placement test11.00 – 12.35 Orientation 12.35 – 13.35 Lunch13.35 – 16.10 Join class or self-access16.15 – 17.30 Computer centre open

    Placement testThis tests your level of English, so that we can put you in the right class for your level. The testincludes: grammar and vocabulary, speaking,listening and writing. You will have a shortinterview with the Academic Co-ordinator or ateacher to discuss your individual needs andrequirements. You will be placed in class accordingto the test result, our opinion of your level, and yourown opinion. Please check your name on the classlists to find your classroom number and teacher’sname.

    OrientationAn introduction to teaching methods,resources and facilitiesYou will be given information about your courseand advice about studying and learning, as well asa tour of the school and facilities.

    An introduction to key members of staffand information about the school, thetown, accommodation and the socialprogrammeYou will meet accommodation staff and/or studentservices staff, who will give you practicalinformation and advice about your stay.

    Starting your courseDepending on the centre and type of course youhave chosen, you will start classes either onMonday afternoon or Tuesday morning.You may find that you are joining a class whichalready exists. This is perfectly normal and isbecause students arrive on different dates and stayfor different lengths of time. The important thing is that each week is a separate teaching unit andyou will be placed in the class which is mostappropriate for you and your level of English.Your teacher will help you integrate into the group.

    Your courseYour teachers All our teachers are professionally trained with specialist qualifications in English languageteaching such as the Cambridge Certificate andDiploma, in addition to educational qualificationsfrom universities and colleges. Many specialise inparticular areas of teaching, or are engaged inresearch, textbook writing, materials developmentor the use of IT in ELT.

    Course planning Your course teacher plans your course week by weekaccording to your needs, and wants. You will begiven clear aims and objectives each week.

    MaterialsYou will receive a course book for your level. Inaddition, your teacher will use a wide variety of supplementary materials as well as the languagelaboratory and/or video, computer centre, andauthentic materials, such as BBC radio and TV news.

    ProgressYou will do progress tests in class and be given a progress report every 4-6 weeks, in addition totutorials with your teacher to discuss your courseand your progress.

  • 5

    Self-accessThe self-access facilities give you the opportunity to practise and improve your English more quickly.They are available to all students at fixed times andcomprise computer and Internet access, languagelaboratory or audio facilities, as well as video,reading, grammar, vocabulary and pronunciationmaterials and exercises. Internet and e-mail accessare free of charge. Full details of access times are onthe notice board.

    HomeworkStandard Course 5 hours per week, Intensive Course10 hours per week, College Year Programme (CYP) 5-10 hours per week, Examination courses 10 hoursper week. Homework may be of different types:study based homework e.g. grammar andvocabulary practice exercises; communicativehomework e.g. ask your host family questions for aclass survey; study skills assignments e.g. ways ofkeeping vocabulary records; specialised Englishtopics e.g. planning and giving a presentation;examination practice and preparation. You will beasked to do at least one piece of extended writingper week which will be collected, marked andreturned.

    ExaminationsEven if you have not chosen an Examination course,it may be possible to enter for an internationalexamination. Our Hastings centre is an Open Examination Centre for South EastSussex. Our Oxford centre is a Pitmans ExaminationCentre. As an organisation we have many yearsexperience in advising students.

    Below are some of the examinations which mightbe available to you. Ask us for guidance.

    Cambridge First Certificate (FCE)Cambridge Advanced (CAE)Cambridge Proficiency (CPE)Cambridge Business English (BEC)IELTSTOEFLTOEICPitmans

    Pathway opportunitiesIf you are interested in going to university or furthereducation, speak to the Academic Co-ordinator whowill advise you or make an appointment withsomeone who can provide academic counselling.

    Extending or changing your courseIf you decide you would like to extend or change your course please speak to the StudentServices staff.

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    Problems and adviceIf you have any kind of problem or worry, please tellus so that we can help. If you are uncertain aboutyour level or your course, please speak first to yourteacher or if you would prefer, directly to theDirector of Teaching or the Academic Co-ordinator.

    Ending your courseYou will have an end of course assessment andreceive an End of Course Report and Certificate(provided you have attended at least 80% of yourcourse). If your course is 4 weeks or longer you willbe given an exit test on completion of the course tomeasure the progress you have made since youstarted.

    You will also be given a questionnaire to completeabout your classes and all aspects of your stay withus. Please complete this carefully as this will help usmake improvements in the future.

  • Your course

    6

    Standard courseLessons20 x 45 minute lessons

    Aims and objectivesTo improve your confidence and ability to speakand understand EnglishTo improve your grammar, vocabulary and pronunciation

    Sample timetable

    Intensive courseLessons30 x 45 minute lessons

    Aims and objectivesTo improve your confidence and ability to speakand understand EnglishTo improve your grammar, vocabulary and pronunciationTo improve your language skills, listening,speaking, reading, writing, according to yourstudy and future needsTo improve your understanding of effectivestrategies for learning, in particular for use in self-studyTo give you the opportunity to study specialised modules such as Business and IT,leading to externally validated certificates

    Intensive and Standard students share the morningclasses. Intensive students are re-grouped withexamination and College Year Programme students in the afternoon for the modular option programme.

    The afternoon option programme offers a range of4-10 week modules, subject to level and availability.

    Sample timetable (These times may vary)

    Standard Course Classes may take place in the morning orafternoon

    MorningMon – Fri 09.00 - 10.35

    11.00 - 12.35

    Intensive Course

    MorningMon – Fri 09.00 - 10.35

    11.00 - 12.35AfternoonMon – Tues 13.35 - 16.10Wed - Thurs 13.35 - 15.10Fri Free

    Course descriptions and timetables

  • 7

    Module Duration Minimum level Qualifications Validated Exam of module of English by Certificate fee

    General English Elementary

    Communication & Culture 4-10 weeks Pre-intermediate The ARELS Short Course English Test (ASCET) Certificate ARELS £17is a test of general English from beginner to advanced, (Association of administered by the University of Cambridge exams syndicate Recognised English

    Language Schools)

    English for Academic Purposes 4-10 weeks Intermediate- IELTS Certificate - a test of academic English for access University of £85there is an entry test for this into a university, and further and higher education Cambridge in course and students will in the UK association withneed to score equivalent the British Councilto IELTS 4.5

    Business English 4-10 weeks Intermediate English for Business (EFB) is designed to test London SEFIC £30- £ 48communication in business at 3 levels, with tasks based Chamberon real business activity. Spoken English for Industry & of Commerce EFB £ 20 - £25Commerce (SEFIC) tests, also at 3 levels, are highly practical & Industryone-to-one interviews that assess candidate’s ability tocommunicate in a business or work environment. Oral £10

    IT 4-10 weeks Intermediate Microsoft Office Users Microsoft £50Specialist Certificate offered at three levelsCLAIT (Computer Literacy and Information Technology) RSA £30

    The exams are optional. Please let your teacher or the Director of Teaching know which modules you would like to complete during your stay so that wecan arrange the most suitable study plan for you.

    Optional extrasWould you like to continue your English on the Internet after you leave? Ask us about the Embassy CES online learning package.Would you like to add some one-to-one lessons to your course? Ask us for details.Would you like to go to a British University? We offer a free counselling and university placement service. We work with over 20 partner universities in the UK.Ask us for details.

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    Afternoon option programme

  • Your course

    8

    Examination coursesLessons30 x 45 minute lessons

    20 lessons specific exam preparation 10 lessons afternoon option programme

    Aims and objectivesTo prepare you for the examinationTo help you monitor and develop your ability toevaluate your own progressTo improve your confidence and ability to speakand understand EnglishTo improve your grammar, vocabulary and pronunciationTo improve your language skills, listening,speaking, reading, writing, according to yourstudy and future needsTo improve your understanding of effectivestrategies for learning, in particular for use in self-studyTo give you the opportunity to study specialised modules such as Business and IT,leading to externally validated certificates

    Examination preparation takes place in themorning classes. In the afternoons, exam students,College Year Programme and Intensive students are re-grouped for the afternoon option programme.

    The afternoon option programme offers a range of4-10 week modules, subject to level and availability.

    See page 7 for details of the afternoon optionprogramme.

    Sample timetable (These times may vary)

    Examination courses

    MorningMon – Fri 09.00 - 10.35

    11.00 - 12.35AfternoonMon – Tues 13.35 - 16.10Wed - Thurs 13.35 - 15.10Fri Free

    Course descriptions and timetables

  • 9

    College Year Programme (CYP)Lessons30 lessons

    20 lessons language development/exampreparation10 lessons afternoon option programme

    Aims and objectivesTo develop your fluency dramatically and maximise your confidence and ability to communicate in EnglishTo develop your sensitivity to and awareness of the cultural and social nuances ofthe languageTo improve your grammar, vocabulary and pronunciationTo improve your language skills, listening,speaking, reading and writing, according to yourstudy and future needsTo improve your understanding of effectivestrategies for learning, in particular for use in self-studyTo prepare you for an internationally recognised examinationTo give you the opportunity to study specialised modules such as Business and IT,leading to externally validated certificates

    Sample timetable (These times may vary)

    College Year Programme

    MorningMon – Fri 09.00 - 10.35

    11.00 - 12.35AfternoonMon – Tues 13.35 - 16.10Wed – Thurs 13.35 - 15.10Fri Free

    Course descriptions and timetables

    Afternoon optionsSee page 7 for details of the afternoon optionprogramme.

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  • Self-study, Internet and email

    10

    Self-study

    Why?You can make much faster progress with yourEnglish if you spend some time studying on your own.

    Where?The library, the video language laboratory and themulti-media learning centre.

    When?See the notices in your classroom for opening timesof the self-study centre.

    Who will guide me?A member of staff is always available to help youand advise which materials to use according to your needs.

    What materials are available?Graded readers and cassettesBBC English magazinesGrammar and vocabulary practice materials Business English practicePronunciation and listening cassettesGeneral readersExam practice materialsTelevision & video

    Internet and email

    Where?The Internet and email facilities are in the multi-media learning centre. You will have access to thiscentre and will be shown where it is as part of yourorientation on the first day.

    What kind of access?There is a booking system in operation to book timeon the computers.

    When?The multi-media learning centre is open duringlunch breaks and after classes finish in the afternoon. See the notice board for details.

  • 11

    Student services

    Incoming mailThere are student pigeonholes next to the frontdoor for all incoming mail, messages and faxes.Please check your pigeonhole regularly.

    MessagesThe Student Services department will takeimportant telephone messages for you and willleave messages in the mail tray. Please give yourfriends and family the telephone number of yourhost family or residence.

    FaxesYou can send faxes via the Student Servicesdepartment in reception.

    £2.50 per page for faxes within Europe£3.50 per page for faxes outside Europe

    Bus passesA local weekly bus pass (a Megarider) can bebought on any bus for £7.00 and entitles you to one week’s unlimited travel in the city of Cambridge.

    PhonecardsThe Social Organiser sells phonecards which allowyou to call from anywhere, from any telephonewithout using coins. Phonecards cost £10.00 or £5.00.

    TransfersIf you have booked a departure transfer, or if youwant to book one, the Student Services staff willconfirm the arrangements.

    Student services and dining facilities

    Dining facilitiesWhere?Cafeteria with terraced gardens.

    When?Monday – FridayCoffee 10:35 – 11:00Lunch 12:35 – 13:35

    How much?A hot meal will cost approximately £3.00 – £3.50A sandwich will cost approximately £1.20 – £1.50

    RulesSmoking is not permitted inside the building.

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  • 12

    We have taken care to choose a home where wethink you will be happy.

    Living in a British home can be a very enjoyableexperience, but you should be prepared to adapt asit will be different from living in your own home.

    In all probability you would get along fine withoutreading any of our notes below, but we offer themas a point of cultural reference to help you adjust tolife here a bit more quickly and easily. Pleaseremember that your home is not a hotel and to fitinto British life you will need to respect any houserules your host has. Remember too that all familiesare different.

    The way you approach your hosts will influencehow they approach you. You will find thatpoliteness is very important in England - as in mostcountries. It is a matter of simply using politeexpressions like ‘Please’ and ‘Thank you’, ‘Couldyou…..?’ or ‘May I…..?’. This is the language used ineveryday life in England for even the simplestrequests and using them will certainly warm thefamily towards you.

    Your homestayThere is of course no such thing as a ‘typical’ Britishhomestay. Your hosts may be young, middle aged orretired; their attitudes may be anything from‘modern’ to ‘old fashioned’, and their interestsanything from art to football. But they will be kind

    and friendly, even if at first a little reserved (as we British often are!)

    In England today, couples are not always marriedand both partners often work, whatever thestandard of living of the family. So it is becomingmore usual for the whole family, husband andchildren, to help with the household jobs (egwashing up). Although you are not expected toclean the house, it is considered polite to offer tohelp with little things such as setting the table fordinner, clearing away or drying the dishes and youmay find this helps you to feel more a part of thefamily. If the family has a pet dog or cat (some havemore than one), you may be surprised that they aretreated as important members of the family. TheBritish are famous for their love of animals!

    Your home and your roomThe family home may be very different from yourown, but it will be clean and comfortable. Althoughthere should always be hot water for a bath orshower, many families only heat water for a shorttime in the morning and evening, so if you want ashower at a different time to the normal time, it isa good idea to ask the family if it is convenient tohave a bath or shower. Make sure you leave thebathroom and toilet as clean as you found it. It canbe very busy in the morning when all the familymay be getting ready for work or school, so pleasebe considerate about the amount of time you take.A towel should be provided but you are expected toprovide your own soap, toothpaste, shampoo andconditioner etc.

    Your host will clean your room, but you should keepit tidy and make your own bed. Please treat yourhome and room with care. Be especially carefulwith cigarettes, ink, make up, nail polish, or anyproduct which can burn or stain. Never dye yourhair without checking first if your host has anyobjections. If you are unfortunate enough to havean accident, tell your host family immediately andoffer to pay for the damage. The matter will bequickly solved and forgotten.

    There may be somewhere for you to lock yourvaluables in your room. If not, don’t leave themlying around; ask your family to look after them.

    If you have not booked a single room, you may besharing a room with a student from anothercountry. We hope you get on well together, pleasebe considerate to each other.

    Coming homeYou must come home in the evenings, according toyour age and at a reasonable hour. Times can benegotiated. If you are younger you may have tocome home earlier; this is because the school andyour family are responsible for you while you are inEngland. Please be considerate and come homequietly; do not forget your key if you are given one.Make sure you shut doors quietly. Do not take ashower or play the radio or TV loudly whileeveryone is sleeping.

    Living in a British homestay

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    Computers and telephonelinesPlease do not ask your host to install a computerline or telephone line; many hosts will beuncomfortable with this and will not want tooffend you by saying no. If you need to use acomputer you may use the ones at the school.

    MealsYou are entitled to breakfast and an adequateevening meal seven days a week. British food tendsto be fairly simple compared with some cuisines,but it should be wholesome and nourishing. Withmore and more women working full time, you mayfind that hosts buy ready prepared meals that savetime. These are meals that are already prepared andonly require cooking in the oven or microwave. Thistype of cooking is not unusual and is nutritious.Many families also make use of the freezer to savetime, so you may find that certain items such asbread and prepared dishes may have dates on thatare several weeks or months old but they areperfectly safe. English people usually eat theirevening meal fairly early, often around 18.00 andyou may find that not all the family will be presentall the time. Always let the family know if you willbe late or will not be home for dinner.

    Your family may serve snacks and drinks betweenmeals or allow you to help yourself, but pleasedon’t expect it, as this varies from family to family.

    Lunch facilities are available at the school Mondayto Friday. If you would like to make a packed lunchyou must ask your host’s permission first, and thenit is your responsibility to provide all theingredients.

    SmokingNowadays, most hosts will not allow smokingindoors. In fact you may find that some hostssmoke outside themselves, or in only one room.Please respect the request of your host and smokeoutside, if this is what they have asked you to do.

    LaundryYour hosts should do a maximum of two loads oflight washing for you or include your clothes withtheir own laundry. For special or heavier laundryplease ask your hosts about the nearestlaunderette or dry-cleaners.

    Visits by friendsMany hosts will be happy for you to bring yourfriends to the house but please ask first. Alwaysintroduce your friends to your host and ask if theymay go to your room. Don’t invite your friends intothe house if your host is not at home.

    KeysMost homestays will give you a set of keys to letyourself in and out of the house. If you are notgiven your own set of keys, they will makearrangements with you so that you are able to getin. Please take care not to lose the keys as you willhave to pay for the cost of a replacement lock if you do.

    TelephoneAll homestays have telephones, but some have hadthe bad experience of students not paying for calls.If you find a lock on your homestay telephone, don’tthink that the family is mean - a previous studentmight have phoned New York or Kathmandu eachweek while the family were out shopping. If yourfriends or family would like to call you, please tellthem the time difference and ask them not to callyou after 22.00 or before 07.00 English time. If youhave to call your relatives abroad, or another townin England, first ask your host. Never use thetelephone without asking or when your host is out.Try to make ‘reverse charge’ calls if possible.

    Alternatively, you can buy ‘debit’ telephone cards atthe school. These enable you to use any phone tomake your call but the cost is deducted from thecredit on your card rather than added to thehomestay bill. Some hosts may allow you to makethe occasional local call, but please do not expectthis automatically and always ask first.

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    Living in a British homestay

    Evenings at homeYou will be welcome to spend evenings at homeand conversation with your hosts is a veryimportant part of your stay. They will be interestedto know about you and your country and you willhave plenty of opportunity to chat with them,particularly during the evening meal. However,please be careful not to treat your hosts as teachersand if they are watching TV be sensitive aboutasking too many questions in the middle of theirfavourite programmes! Just as you may needprivacy at times, they also need privacy, so pleaserespect theirs.

    You may want to spend time or study in your roombut try not to isolate yourself too much. Remembernoise carries so if you are watching TV or playing aradio after 22.00 hours and before 08.00, keep thevolume low.

    Homestay addressSome hosts do not like giving out their address orphone number. If you need to open a bank account,buy a mobile phone, or need a parcel delivered,please give the school address so that everythingcan be sent there for you to collect.

    Problems or questions We hope your stay will be a very happy one, but ifyou have any problems please come to theAccommodation Office. Whatever the problem(even if it is something very small), please tell us sothat we can help you.

    Leaving your accommodation earlyPlease note that if you decide to leave youraccommodation early, you need to tell theAccommodation Office 4 weeks before you want toleave. You will be refunded for any fees you havepaid beyond the 4 week notice period.

    Living in privateaccommodationIt is not possible to arrange this before you arrive.Prospective tenants are required to personally signan agreed short hold tenancy agreement and to payone month’s rent in advance and one month’sdeposit. The tenancy can be for 6 months or longer.Most foreign students need someone as aguarantor. This is someone such as a parent orfriend who is willing to pay the rent if the studentis unable to.

    Some students who are here for a long period dolike to go into private accommodation. We canprovide you with a list of local estate agents andletting agents. The local paper can also be a sourceof property vacancies. Please note that although wecan advise you, we cannot make arrangements onyour behalf. If you choose to stay in privateaccommodation, the school will have no jurisdictionover your landlord. Therefore, if you have anydifficulty or experience any problems, theAccommodation Officer will not be able to act onyour behalf, though we will of course tell you whereto go for assistance.

    We need to have your address and phone number incase of emergency.

  • 15

    The international student residence, Masters House,is 15 minutes by bicycle from the school. Ourstudents are accommodated in a modern block ofsingle en-suite rooms. The residence is self-cateringwith shared kitchens and there are supermarketsacross the road. There are car and bicycle parkingfacilities on site. An Embassy CES warden also lives on site.

    Please take note of the following:

    NoisePlease be considerate to your neighbours and keepnoise levels to a minimum especially if you arriveback late at night. Stereos should be kept personalafter 22.00.

    Study bedroomsYour room will be cleaned each week.

    LaundryThere is a laundry available on the premises forpersonal use.

    Electricity You may need to buy an adaptor. Ask the studentservices staff for information.

    Toilets and showersPlease leave the toilets and showers in the sameclean condition as you would wish to find them.

    KitchensLeave the kitchen clean and tidy when you havefinished using it. Please ensure the oven ormicrowave and dishes are properly cleaned.Residents are responsible for their own washing up.Private cookers are not allowed.Please keep all food in sealed containers.

    VisitorsNo unaccompanied visitors are allowed into thecollege residences. Visitors are to leave by 23.00. Under no circumstances are visitors to remain overnight.

    KeysLook after the key to your room; lost keys will becharged at £20.00

    WeekendsEmergency: 07703 436059

    TelephonesStudents can arrange their own account withCambridge Cable and can have a telephone in their own room. Ask student services for moreinformation. Remember that you are responsible forsettling the account.

    Living in residential accommodationw

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    Cambridge Regional College

    If you are doing a course of six weeks duration orless in July and August, your classes are normallyheld at our summer site, Cambridge RegionalCollege.

    This is a bright, modern campus situated on thenorthern edge of the city and only a short bus ridefrom city centre.

    Facilities are excellent and include:modern cafeteriacomputer learning centrestudent common room with pool tablesports hall for indoor sports

    Courses at Cambridge Regional College

  • 17

    Cambridge w

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  • 18

    StudyCare insurance

    StudyCare insuranceStudyCare is a comprehensive insurance planadministered by ACE Insurance, which has beendeveloped specifically for international students.

    Why do I need insurance?StudyCare insurance is for emergencies, not fornormal situations. For example, when living in thiscountry, students from most countries can visit adoctor for free (some nationalities may have to paya small fee). However, if you have a serious accidentor illness, you may need special treatment or evenneed to go home. This can cost you a lot of money,and insurance will help you with this.

    What does StudyCare protect me against?The most important areas are:

    Medical expenses because of illness or injuryCancellation and travel costs because of illness or injuryTheft of money or possessionsIf you need to leave early for medical reasons,you will also be able to claim for your unusedcourse fees.

    As us for full details of what is covered.

    What do I do if I need to make a claim? peak to Student Services at reception. They will giveyou a form to fill in and will help you.

    If I don’t have insurance already, can I buyit at the school?Yes. It costs about £30 a month. Speak to reception.

  • 19

    Terms and conditions

    Here are the most important Terms & Conditions ofyour stay with Embassy CES. Please refer to thebrochure for our full Terms & Conditions.

    1.RefundsOnce a course has started, no refunds can be made.However, if you decide to stop your course for anyreason, the following will normally apply:

    COURSE FEESCourse fees cannot be refunded. A course creditmay be issued for the period of study lost, which isvalid for one year from the date of your departure.This course credit can only be used by you (or animmediate relative with the prior agreement of thePrincipal).

    ACCOMMODATIONHost family or residential fees will be refundedsubject to a 4 week notice period (so you need to tryand tell us you want to leave your accommodation4 weeks before you do. Otherwise you will have topay up to 4 weeks when you are no longer stayingthere).

    2. Course changesYou may change your course providing the value ofthe new course is the same as or greater than thevalue of the original course booked or you wish toextend your course.

    You cannot convert any part of your course fees to1:1 tuition.

    3. HolidaysThe school is only closed for 2 weeks atChristmas/New Year. Credits or refunds of course oraccommodation fees cannot be given in respect ofany holiday you choose to take at any other time.

    You will be charged a retention fee for host familyaccommodation over Christmas if you are goingaway but want to retain the same family and leaveyour luggage there.

    Complaints procedureWe want your stay at Embassy CES to be useful andenjoyable.

    If you are not satisfied with any aspect of theservice we offer, please see one of the followingpeople:

    Your teacher or the Director of Teaching if theproblem is an ACADEMIC oneThe Accommodation & Welfare Manager if theproblem is connected to your ACCOMMODATIONThe Student Services Officer for ANY OTHERPROBLEMS

    If you are still not satisfied, please speak to thePrincipal.

    If, after speaking to the above, you are still unhappy,you may write, either in English or your ownlanguage, to:Ms Shelan Rodger, Director, Embassy CES (UK),Lorna House, Lorna Road, Hove, East Sussex BN3 3EL

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  • Activities and excursions

    20

    ActivitiesEvery week Embassy CES offers a wide range of activities including:

    workshops-learn something newvideo eveninginternational food nightspunting nightclubs live musicsport

    Copies of the programme can be collected from theSocial Organiser’s office and there are activitiesnotice boards in the cafeteria.

    If you have any ideas about sports/events youwould like to see organised please suggest them tothe Social Organiser.

    Excursions Full-day excursions

    The school organises a variety of excursionsincluding trips to Stratford, Oxford, Bath,Stonehenge and Alton Towers (prices vary between£15 and £30).

    You can buy tickets and get information from reception.

    The excursions leave from outside the police station in the city centre or from the school. Pleasecheck your departure point with us.

    Weekend excursionsDuring the autumn, winter and spring there areregular excursions organised by a well-establishedlocal tour company called Tony’s Tours inconjunction with the school to a variety ofdestinations including

    Liverpool and North Wales (£99)Scotland – four days (from £145 – £166) Paris (£109)

    These excursions leave from outside the police station in the city centre.

    Please note that some students may need to checktheir visa before travelling.

    The Social Organiser will also help you plan anytrips which are not organised by the school and willassist you with visas.

    Sample programmeMonday International student night

    at Toxic8 night club

    Tuesday Film night

    Wednesday Live music at a local pub

    Thursday Candle-lit punting

    Friday Sports afternoon

    Saturday Excursion to London

  • Public transport

    21

    Bus servicesThe local bus service in Cambridge is Stagecoach.A Megarider bus pass is the cheapest and mostflexible way of travelling on Cambridge buses.They are available on any bus and cost £7.00 for oneweek’s unlimited travel. You can pick up copies oflocal bus timetables at the office next to PremierTravel Agency, Drummer Street from Monday toSaturday 09.00-17.30; telephone 0870 6082608.

    CoachesThere are a number of coach services every day of the week departing from Drummer Street bus station. Buses depart from Cambridge from 05.00until 21.00. Buses from London depart from 07.30until 23.30. The journey takes between 1 hr 50minutes to 2 hours.National Express: 0870 5808080Cambridge Coach Co: 01223 423900

    (airport transfer only)Student fare Day return ticket – £8.00

    Single ticket – £7.50Ticket prices vary depending on day and time of travel.

    Bicycle hireCambridge Recycles: 01223 323610Student Bike Hire: 01223 311380H Drake Hire: 01223 363468Geoff’s Bike Hire: 01223 365629Mike’s Bikes: 01223 312591Ask us for more information.

    TrainsThe school is a 15 minute taxi or bus ride fromCambridge railway station.

    Trains to London go to either Kings Cross orLiverpool Street. Fast trains take about 50 minutes,slow ones take about 90 minutes. There are about 4trains per hour. Ticket prices vary depending on dayand time of travel.

    Travel cardIf you are going to London, a travel card is veryuseful and is basically a cheap day ticket. The travelcard includes return travel to London and allowsyou unlimited free travel on the LondonUnderground and London Transport buses for the day.

    Standard Standard Discounted rate (before (before 9.30am) 9.30am)

    Return £26.00 £15.00 £9.90ticketSingle £14.90 £14.90 £9.85ticketTravel - £15.90 £10.50Card

    Young Persons RailcardIf you are under 24 years of age, or are a full time*student you can buy a Young Persons Railcardentitling you to a 34% reduction on standard fares.This costs £18 and is valid for one year. See theStudent Services department for more details.* a full time student is someone who studies for atleast 15 hours per week.

    practical information

  • Fire procedure and medical care

    22

    Fire procedure1. If you see or suspect a fire:

    Sound the alarm. The nearest alarm button is onthe ground floorLeave the building at once Once outside, assemble in your class group on thepavement

    2. If the fire alarm is sounded:Leave the building at once Once outside, assemble in your class group on thepavementIf you suspect that there is someone still in the building, inform a member of Embassy CESstaff immediatelyDo not take risksDo not return to the building for any reason untilauthorised to do so

    Do not under any circumstances set off a fire alarm or fire extinguisher unless there is a fire.

    Assembly points for fire drills and emergencies.Assembly and evacuation points are indicated onthe notices in each classroom.

    Medical careIf you need to see a doctor or dentist ask your hostfamily or Jenny at reception. If you need to see adoctor, you will need to say that you are atemporary resident and the receptionist will giveyou some forms to fill in. If you have a problemwith the forms, ask the Student Services staff tohelp you with them.

    Emergencies onlyIf you have a very serious medical problem which cannot wait until the next working day, the nearest Accident and Emergency Hospital is:Addenbrookes Hospital Hills Road, Cambridge CB2 2QQ Telephone: 01223 217118

    First aidWe have first aid qualified staff on thepremises.

    Medical insuranceYou should already have taken out medicalinsurance, either in your own country or withStudyCare (the Study Group insurance package)before you arrive. If you have not done so, youshould speak to Student Services because medicaltreatment can be very expensive.

    Building Evacuation Assemblypoint area

    Embassy CES

    Building Evacuation Assemblypoint area

    Embassy CES via main doors or car park incafeteria doors front of school

  • Other information

    23

    Postal informationPost officesPost offices are usually open between 09.00 and17.30 from Monday to Friday and until 12 noon onSaturdays. The nearest post office to the school is in Grantchester Road. Cambridge mainpost office is situated in St Andrew’s Street, next toRobert Sayle’s.

    StampsStamps can be bought at post offices, as well asmost newsagents and many shops.

    AirmailLetters and parcels sent by airmail usually take 3 to4 days to reach cities in Europe and between 4 to 7days to destinations outside Europe. Please ask yourfamily to mark parcels they send you as ‘StudentRelief’, which will mean that you will not be chargedtax. Note, however, that you will be charged tax forcigarettes and alcohol.

    Surface mailLetters, small packets and printed papers can alsobe sent by surface mail. This is much cheaper thanairmail but takes a little longer – normally 2 weeksto reach Europe and up to 12 weeks to arrive indestinations outside Europe.

    Prohibited itemsPackets must not contain articles or substancesprohibited by various regulations. Prohibitions varyfrom country to country and sometimes apply toordinary items. Please check at the local post office.

    Student mailPlease collect any letters or faxes from the pigeonholes in reception. You should check on a daily basisunder your family name.

    Telephoning informationWe suggest that all students ring home soon afterarrival to reassure parents of their safe arrival.International calls are cheaper between 20:00 and 08:00 Monday to Friday, and atweekends.

    There is a public telephone in Scholars House. Thereare also telephones on Barton Road at the end ofGrange Road. If you wish people to contact you bytelephone at the college, please arrange a timeduring break or lunch and NOT during class time.

    To telephone abroad you must dial:00 + country code + area code + personal number

    Banking informationMost British banks are open from 09.30 to 16.30from Monday to Friday. There are also some bankswhich open on Saturday mornings. It is generallyonly possible to open a bank account if you are on a course of at least nine months. If you wish toopen a bank acc0unt, please let us know and we will do our best to assist you.

    If you wish to exchange money or travellerscheques you may do so in a bank or at a travelagent. We can also advise you on transferringmoney from your own country to England.

    Places of worshipChurch of EnglandChurch of the Good Shepherd, Mansel Way01223 312933

    CatholicCatholic Church of Our Lady, The Rectory, Hills Road01223 350787

    MethodistWesley Methodist Church, Christ’s Piece01223 352115

    JewishCambridge University, Jewish Society01223 354783

    IslamMuslim Welfare Mawson Road

    Society01223 350134

    This is by no means an extensive list.For a more detailed listing, please consult theStudent Services staff.

    practical information

  • Personal safety and the law

    24

    Police registrationIf your passport is stamped "Holder is required toregister with the police", you will need to registerwith the police. We will arrange this for you, butyou will need 2 photographs and £34. Speak toChris, our Social Organiser.

    VisasIf you need to extend or change your visa, the SocialOrganiser will be able to help you.

    Working rightsAs a student visa holder, you may take part timework subject to the following conditions:

    You must not pursue a career by filling apermanent full time vacancy.You must not work for more than 20 hours perweek, except where a work placement isnecessary as part of your studies with EmbassyCES.You must not engage in business, selfemployment or the provision of services of aprofessional entertainer or sportsman.

    For your safetyWe advise you not to stop cars by ‘thumbing a lift’,‘hitchhiking’, or ‘autostop’. It is dangerous! It is notwise to go out walking by yourself late at nightwhere it is lonely or there is no street lighting. As inbig towns all over the world, there may always bepeople who might harm or rob you.

    How to avoid being attackedDon’t make yourself an obvious target by carryingequipment such as language school bags or similaritems. There is safety in numbers: try to stay withyour friends. Don’t stay unnecessarily in areaswhere problems are most likely to occur. Make sureyou stay in well lit areas where there are plenty ofpeople around. Most attacks take place in areas ofdarkness away from public view.

    You may find that you are approached by personsasking for money. Our advice to students is topolitely refuse any such request.

    Hotels, bars and pubsAt 14 years old or over you may enter a public bar orpublic house and you may buy and drink softdrinks. You must not buy or drink beer, wines orspirits unless you are 18 years old or over. You mustnot buy alcoholic drinks for a person under 18 years old. Many pubs will not allow under 18s.

    DrugsIt is unlawful to possess or use drugs such ascannabis, LSD or heroin. Police have the power tostop and search anyone suspected of keeping orcarrying such drugs, even in the street.

    StealingEvery year a minority of students disgrace themselves, their parents and their country by stealing, particularly from shops. Stealing anythingis a serious crime for which you could be taken tocourt, then fined, sent to prison or sent back to yourcountry. If you steal, your leaders and parents willbe told and we will make arrangements for you tobe sent home.

    In Britain, as everywhere, there are people whosteal your money and property if you give them achance. Look after your purses, wallets, handbags,money and other valuable property. Do not leavethem where they could be easily stolen. Thieveslove careless people!

    Personal belongingsPlease keep your belongings with you at all times.Do not leave anything unattended at any time.

    www.embassyces.com

  • 25

    Use only licensed taxis with officialcouncil plates on the back. Mostlocal journeys cost less than £5

    Don’t steal from shops, houses or people - it’s a crime in any country and you’ll be sent home

    Be careful when sunbathing, use a high‘screen factor’ cream and don’t stay outin the sun too long unclothed

    Never carry weapons, including gassprays - it’s illegal! Be aware of thesafety of yourself and others

    Put your litter in the bin, droppingrubbish in the street is illegal andruins the environment

    Don’t carry your passport unlessabsolutely necessary - and keepyour money hidden away

    Don’t try to cross railway linesother than by the footbridge -the live rail will kill you!

    Do try to be considerate about noise, especially atnight when people are sleeping

    Do look both ways before you cross the road - and remember thattraffic travels on the left in Britain

    Don’t attempt to buy alcoholif you’re under 18 - it’s againstthe law in the UK!

    Do queue for buses and services - it’s polite and prevents the pavement from being obstructed

    Drugs like cannabis or LSD are illegal.The police can stop and search you if they think you are carrying them.

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    practical information

  • Eating out

    26

    There are many restaurants in Cambridge. Listedbelow are just a few! It is a good idea to telephonethe restaurant before you go to check availability and opening/closing times.

    The Curry CentreCastle StreetTelephone 363666Indian. Excellent food and good service.

    Browns23 Trumpington StreetTelephone 461655Good food, popular but quite expensive.Garfunkels21-24 Bridge StreetTelephone 311053Burgers & steaks, cheap salad food.

    Café Rouge24 Bridge StreetTelephone 364961French cuisine, quite expensive.Trattoria66 Mill RoadTelephone 352836Excellent Italian food.

    Pizza Hut19 Regent StreetTelephone 323737Good pizzas to eat in or take away.

    Café Adriatic12 Norfolk StreetTelephone 355227Reasonable price/good continental food.Don Pasquale12A Market SquareTelephone 367063Italian. Pizza downstairs, pasta upstairs. Extensive menu.

    Clowns54 Kings StreetTelephone 355711Trendy café. Popular with students.Old Orleans10-11 Mill LaneTelephone 212958American fast food.Cajun and Texan cuisine.Excellent cappuccinos.

    Pizza Express7A Jesus LaneTelephone 324033Excellent pizza. Very popular.

    Pierre Victoire92 Regent StreetTelephone 570170Continental style. Good food.

  • 27

    The Curry Centre

    Browns

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    Jesus College

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    SidneySussexCollege

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    ZoologyMuseum

    WhippleMuseumHistory ofScience Fitzwilliam

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    Law School andMuseum ofArchaeology &Anthropy

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    Whatto do in Cam

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  • Nightlife and entertainment

    28

    Cambridge offers a vibrant nightlife, with a varietyof pubs and clubs, theatres and cinemas. Here arejust a few of our favourites! Please remember thatmost pubs in England open at 11.00 and close at23.00 with 20 minutes "drinking up" time for youto finish your drinks.

    Nightclubs

    The JunctionColdhams Lane Trance, house, techno. 1,250 capacity. Food. Openlate. Excellent atmosphere. Very popular.

    Fez ClubMarket PassageDance, pop etc. Very popular with students. Freebefore 9pm.

    5th AvenueLion Yard Special student nights on weekdays, smart dressat weekends.

    Toxic8Guildhall PlaceMost popular international student night Mon.Cheap drinks.

    PubsThe AnchorSilver StreetGood summer pub. Riverside setting. Food. Verylively and cosmopolitan.

    The Eagle 8 Benet StreetSuperbly restored seventeenth century coaching inn with a galleried courtyard.

    The MillMill LaneGood atmosphere, popular with students.

    Henrys Café BarQuaysideGood food, expensive but very popular withyoung people.

    Bar CoastQuaysidePopular in the evenings. Snacks available.Expensive.

    The Bun Shop1 King StreetPopular with students and locals. Choice of bars -Irish, wine and tapas.

    The Mitre17 Bridge StreetGood atmosphere, popular with students.

    The Pickerel30, Magdalene StreetBeer garden. Very popular with Magdalenestudents.

    Live and let liveMawson RoadBest place for good English beer and food.

    Elm Tree42 Orchard StreetFree live jazz and a great pub.

  • 29

    Theatres

    A.D.C Theatre Park StreetTelephone 359547Puts on a wide variety of amateur and studentperformances. Fairly cheap.

    Cambridge Drama CentreCovent GardenMill Road Telephone 322748A mixture of the classic and the avant-garde.

    The Corn ExchangeWheeler StreetTelephone 357851The main venue in Cambridge, attracts betterknown bands. Most music tastes catered for,including opera.

    Details of forthcoming events from box office orin the local paper.

    Cinemas

    Warner BrothersThe Grafton Centre Telephone 460225

    Cambridge Arts CinemaMarket Passage Telephone 504448

    Whatto do in Cam

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  • Sports and leisure

    30

    SwimmingThe largest pools in Cambridge are:

    Abbey SwimmingWhitehill Road Telephone 213352

    Parkside Swimming PoolParkers PieceTelephone 446100

    PuntingThere is no better way to see Cambridge and theBacks than from a punt. You can hire a punt for theday or by the hour from one of the punt routes inCambridge. The first is from Magdalene Bridge toSilver Street Bridge. The other is up river from SilverStreet to the village of Grantchester.Punt companies

    Scudamore’sMill LaneTelephone 359750

    Granta Boat & Punt CoNewnham RoadTelephone 301845

    All punt companies require a deposit on hire punts.Chauffeur punt trips vary in length, between 40minutes and an hour for going along the Backs, andare longer and more expensive for going up rivertowards Grantchester.

    Other sportsFor those less energetic students who enjoy watching rather than participating, Cambridge has many popular spectator sports.For example :

    Cambridge United Football Club Newmarket RoadTelephone 566500

    If you enjoy football, Cambridge United play regular matches, so why not go along to watch ‘the beautiful game’! Football is England’s numberone spectator sport.

    Newmarket RacecourseNewmarketTelephone 662752

    Horse racing is known as the sport of kings.This is a gamblers sport - why not have a ‘flutter’

    If you want to find out about any clubs or courses for any leisure activity, please ask the Social Organiser.

    There are several venues in Cambridge whichprovide health, fitness, sports and recreationalfacilities. Try to pick up a copy of "City Sport" at theTourist Information office, or call between 09.00 -17.00 Monday to Friday for moreinformation. Here are a few of the venues:

    Kelsey Kerridge Sports HallQueen Anne Terrace (opposite Parkers Piece)Telephone 462226This is the main indoor sports hall in the area.Facilities include:

    badminton basketball handball 5-aside soccervolleyball netballtennis gymnasticsdancing aerobics (including step)karate weight trainingtrampolining indoor climbing wall

    Hills Road Sixth Form CollegeHills Road Telephone 500009A new sports centre, offering a range of facilitiesand coaching courses including squash, tennis and indoor cricket.

  • Other attractions

    31

    MuseumsFitzwilliam Museum Trumpington StreetTelephone 332900Open Tuesday-Saturday 10.00-17.00 The "Fitz" dates from 1816. The building is the work of George Basevi, who died before it was completed. The original collections of the founder,the seventh Viscount Fitzwilliam, have grownover the years. They now range from Egyptian,Greek and Roman antiquities to paintings by theFrench Impressionists. Works on display includeRembrandt’s "Portrait of a Man" and Titian’s"Venus and Cupid with a Lute Player". The uppergalleries are mainly given over to paintings, thelower to antiquities.

    The Cambridge & Country Folk Museum2, Castle StreetTelephone 355159Open daily. Phone for times and entrance charge.The Folk Museum inhabits what was once an inn called ‘The White Horse’. It is crammed with artifacts from Cambridge and the surrounding area, all of which have been used in daily life during the last hundred years. Exhibits include anentire 18th century shop front, and the standard weights and measures dating from the timewhen the university ruled the city.

    Cambridge DarkroomNorthampton StreetTelephone 382125Open Tuesday-Saturday. Free admission.Impressive permanent collection of 20th century paintings and sculpture and exhibitions including videos and performance art.

    Whipple Museum of the History of ScienceFree School LaneOpen Monday-Friday, 14.00-17.00. Free admission.Founded in 1944 and housed in the seventeenth century school, the museum has a fascinating collection of early scientific instruments from the fourteenth century to the beginning of the twentieth. There are microscopes, telescopes and other astronomical instruments. There is also a regular programme of special exhibitions.

    Cambridge University Museum of ZoologyDowning StreetTelephone 336650 Open Monday-Friday 14.15-16.45 Housed in a light, spacious, modern building, the museum has a spectacular survey of the animal kingdom, including corals, marine invertebrates,exotic birds, mammals which were collected bywell known naturalists including Charles Darwinwho donated specimens from his voyage on the Beagle.

    ShoppingShopping in Cambridge is divided between themain town centre and the Grafton Centre (a shortwalk across Christ’s Piece). Most main high streetclothes and music shops and departmentstores can be found in one or other of theseshopping areas.

    Markets

    Cambridge MarketOpen every day, there are stalls that sell anything from fresh fruit to old books and from second hand clothes to wet fish. On Sunday there is a special Arts & Crafts Market in Market Square.

    Craft FairOn Saturdays a Craft Fair takes place on All Saints’ Passage (opposite St John’s College).

    Kettle’s YardTel. 352124 Castle Street/freeInteresting contemporary art exhibitions.

    Whatto do in Cam

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  • A day in London

    32

    www.embassyces.com

    Heathrow airport ✈

    Gatwick airport ✈

    Cambridge ●

    London ●

    ●Brighton/Hove Channel Tunnel

    to France

    Stansted airport ✈

    Canterbury ●

    Oxford ●

    ● Portsmouth

    ● Hastings ● Eastbourne

    ● Lewes ● ArundelChichester ●

    Cambridge to London 50-90 minutes by train

    There is so much to see in London that it is well-worth planning your day carefully before you set off.

    If you like shopping, the main areas to aim for areMarble Arch, Oxford Circus and Tottenham CourtRoad. The most famous place to shop is probablyHarrods, in Knightsbridge; however, it is also oneof the most expensive places to shop!

    To see London as a proper tourist why not takeone of the many open top bus rides which coverall the famous attractions.

    Covent Garden is another popular place to visit.As well as the many shops and stalls in themarket hall itself, all the roads leading from themain piazza are crammed with interesting outletsto keep everyone happy. There are also manystreet performers to see.

    If you intend to explore London by yourself, theTower of London, Buckingham Palace,Big Ben, St Paul’s Cathedral and Nelson’s Column are all within easy reach of one another.

    A visit to London is not complete without a trip to Madame Tussaud’s and the Planetarium. If you like galleries and museums, London is the place where you will find some of the most impressive art and museum collections in the world.

  • 33

    London Street markets

    Portobello Road MarketPortobello Road - Ladbroke Grove & Notting Hill Gate tubeOpen 8am-3pm Friday & 8am - 5pm SaturdayThis market has been going since 1870, sellingfurniture, fashions, jewellry, music and lots more. Loads of atmosphere.

    Camden MarketCamden High Street - Camden tubeOpen 9am-5pm Wednesday - Sunday.Great for fashion, junk and antique furniture.

    Museums

    Natural History MuseumCromwell Road, London SW7 - South Kensington tubeOpen 10am - 5.50pm Monday - Saturday,11am - 5.50pm Sunday.Admission to students £3.20.Students free Monday - Friday 4.30 - 5.50pmFull of stuffed animals, dinosaur skeletons and galleries devoted to creepy crawlies (insects).Admission includes entry to the National Geographic Museum next door.

    Science MuseumExhibition Road, London, SW7 - South Kensington tubeOpen daily 10am - 6pm.Admission to students £3.50 and free from 4.30 - 6pm dailyIncludes the ground floor Space Gallery with Apollo 10 and 3rd floor Flight Gallery with a flight simulator - well worth a ride.

    Museum of Moving ImageSouth Bank SE1 - British Rail to WaterlooOpen daily 10am - 6pm. Admission to students £5.25This museum tells the story of television, film and animation. Well worth a visit!

    British MuseumGreat Russell Street - Holborn Tube

    Art galleries

    National Portrait Gallery2 St Martins Place, London, WC2 - Leicester Square or Charing Cross tube stationOpen 10am - 6pm Monday - Saturday

    Institute of Contemporary ArtsThe Mall, London, SW1 - Charing Cross tube stationOpen 12pm - 8pm daily

    National GalleryTrafalgar Square, London WC2 - Leicester Square tube stationOpen 10am - 6pm Monday - Saturday

    BarbicanLevel 8, Silk Street, London EC2 - Barbican or Moorgate tube stationOpen 10am - 6.45pm daily

    Tate GalleryMillbank - Pimlico tube station.Open 10am - 5.50pm daily

    whatto expectatEm

    bassy CES

  • Notes

    34

  • Notes

  • Embassy CES English Language training worldwide

    8 Grange RoadCambridgeCB3 9DU

    T 01223 311344F 01223 461411Emergency (24 hrs) 077o3 436059E [email protected]

    useful numbersEmbassy CES tel 01223 311344 Embassy CES fax 01223 461411Emergency mobile (24 hours) 07703 436059Embassy CES head office 01273 207481International operator 155International directory enquiries 153UK directory enquiries 192UK operator services 100Emergency services: fire, police, ambulance 999 Cambridge Parkside police station 01223 358966Gatwick airport 01293 535353

    01293 531299Heathrow airport 08700 000123Stansted Airport 01279 680500London Transport information 020 7222 1234Local bus information: Cambus 01223 423578Trains 0345 48 49 50Taxis (Panther) 01223 715715

    (Camcab) 01223 313131Tourist information 01223 322640STA travel agents 01223 366966Campus Travel 01223 324283Late night chemist (Tescos) 01223 420178Pregnancy advice 0345 304030Samaritans (24 hours emergency services) 0345 909090Drink line 0345 320202National aids helpline 0800 567123Centre 33 (Young peoples counselling & advice) 01223 420178Cambridge central library 01223 712000

    2342/12/02

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