09142016-symphony retail cloud introduction short[1]
TRANSCRIPT
Introduction September 12, 2016
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Customer-centric cloud solution
enabling CPG retailers and
manufacturers to drive customer
insights into planning and
operational execution to enable
2%+ same store revenue growth.
September 5, 2016
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Designed and delivered by Symphony Retail Cloud solution members
The leading CCR, supply chain and consumer research companies with decades of experience in CPG retail
Already working with hundreds of retail partners around the world
Leader in software solutions for customer engagement,
merchandising and category management, supply
chain, and retail operations
Leader in technology platforms and solutions for
customer-centric retailing & insights, customer-
centric category planning, price, promotions and
personalized, Omni-channel customer activation
Leader in consumer and media measurements,
Simmons empowers leading brands, agencies and
media companies engage effectively with their
consumers using rich demographic, psychographic,
attitudinal, intent and behavioral data across devices
September 5, 2016
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Introducing Symphony Retail Cloud’s partners
September 5, 2016
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Data management and integration platform -
offers the only enterprise-scale, self-service
platform for data management, analytics and
application building
Leaders in change management for CPG and
Retailers around category management and
joint business planning
Leading systems integration
company to integrate Retailer and
CPG systems to SRC
Retail-centric, big data technology platform
for omni-channel shopper insights and
activation by targeting and converting
shoppers through digital channels Trusted partner and leading provider of
integrated patient-centric health data and
analytics to the healthcare industry
Leading provider to integrated POS
and Household Panel Data for CPG
retailers
Our solutions combine customer and market data with best-in-class software
to provide retailers & CPG manufacturers with all of the real-time & role-based intelligence needed to achieve revenue growth
September 5, 2016
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Supply Chain
Managers
Store
Managers
Marketing
Managers
Category
Managers
R E T A I L E R S
S R C D A S H B O A R D S & W O R K F L O W F R A M E W O R K
Customer Data
& Segmentations (augmented with
demographic data)
Supply
Chain
Data
Category
Data
Online /
Mobile
& Social
Data
Rest-of
Market
Shopper
Data
Other 3rd
Party Data
Media
Data
Syndicated
Market/POS
Data
Symphony Data Management & Integration Platform (on MS Azure)
Account
Managers
Category
Managers
Brand
Managers
Marketing
Manager
B R A N D S / S U P P L I E R S Users
Apps Suites
Data Management
Transaction Data Systems
Omni Channel)
Category
Manager’s
Suite
Store
Management
Solutions
Customer
Loyalty
Management /
CRM
Supply Chain
Management
Suite
Supplier
Collaboration
Suite
Shopper
Marketing
Suite
Consumer &
Brand
Insights
Cross-Media
Insights
Retailers will have all the information needed to make profitable product and category trade-off decisions
in order to drive revenue growth 2%+ from an increase in trips and baskets from their best customers
September 5, 2016
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Marketing
Managers
Can plan, optimize
and execute
category DSMP to
deliver sales growth
and margin targets
Category
Managers
Category
Manager’s
Suite
Can provide
personalized omni-
channel offers to
customers to grow trips
and baskets
Customer
Loyalty
Management /
CRM
Can collaborate with
corporate to increase
store sales by optimizing
category space and
improve store efficiency
and competitiveness
Store
Managers
Store
Management
Solutions
Can optimize product
availability to each
store to reduce out of
stock and over-stocks
Supply Chain
Managers
Supply Chain
Management
Suite
R E T A I L E R S
Suppliers will have all the information needed to make profitable product and category trade-off decisions
in order to drive revenue growth 2%+ through deep collaboration with retailers and Brand share growth
September 5, 2016
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Brand
Managers
Can collaborate with retail
category managers across
customer trends, shelving,
merchandizing and
price/promo to increase
brand growth 2% over
market
Account
Managers
Supplier
Collaboration
Suite
Can get deep
consumer insights to
activate consumers to
shoppers to customers
Consumer
& Brand
Insights
Can view the
effectiveness of their
category across all
retailers
Category
Managers
Shopper
Marketing
Solutions
Understand the
effectiveness of each
media channel and how
to reach each consumer
segment through the
best media
Marketing
Managers
Cross-Media
Insights
B R A N D S / S U P P L I E R S
September 5, 2016
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