1 2009 ala store directors conference heidelberg, germany csm victor garcia senior enlisted advisor...
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3 A clean, pleasant store is Article II of the “DeCA Customer Bill of Rights” Overall clean appearance is first impression on customers – They deserve it Areas with big “payoffs” are floors, shelves, display counters, restroomsTRANSCRIPT
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2009 ALA Store Director’s Conference
Heidelberg, Germany
CSM Victor GarciaCSM Victor GarciaSenior Enlisted AdvisorSenior Enlisted Advisor
July 29, 2009July 29, 2009
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