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Assoc Prof Daniel TanCentre for Educational Developmenthttp://www.ced.ntu.edu.sgemail: ethtan@ntu.edu.sg

University 2.0From HumaniZing eLearning to Engaging Learning

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Agenda

• Winds of Change• University 2.0• Teach Less, Learn More• Participation, Learning Feedback,

Active Learning and Assisted Performance

• Instant Messaging & Virtual Communities

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Winds of Change

Era and People• Traditionalists: born prior to 1946

– Brand and retail store loyal, gone through the depression and war

• Baby Boomers: born 1946-64– Reminded to eat the plate clean. Into home

and kitchens upgrade; enjoys gourmet food• Generation X: born 1965-81

– Likes to be educated and informed; no major enduring hard economical times

• Net-Geners/Millenials: born 1982-2000 (8 -26)– Live, breath, shop, link up on the web. Well

informed.

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What we have done

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• depicts learning as an adventure to explore new frontiers of knowledge and that our NTU students are adventurous, creative and techno-savvy

e: electronic, everything!ed: educationedveNTUre: our university’s

name “NTU” is embedded

edveNTUreDate of Birth: 17 May 2000

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Leaps of growth …• Jul 00 (Phase I: Mass buy-in, Efficient Learning)

– 870 (51%) courses on-line, 20,000 users– 30,000 – 80,000 page views daily– Saturation levels for adoption number

of courses, instructors and students– Critical mass buy-in and adoption

• Jul 02 (Phase II: HumaniZing eLearning)– 1,349 (80%) courses on-line, 22,000 users– 100,000 – 300,000 page views daily– Change of content type - Content+

• Jul 04 (Phase III: Effective Learning)– 2,900 (>90%) courses on-line, 24,000 users– 300,000 to 600,000 page views daily– Content management system and re-use of content

• Jul 06 (Phase IV: eLearning 2.0)– 3.5M page-views/week– Engaged and interactive learning– Collaboration– Learning by discovery: eUreka Project Work

• July 08 (Phase V: University 2.0)– 9M page-views/week– Participative learning– Sigma learning model

Building Up the eLearning Eco-System

Blackboard

LMS

Video Lectures

Learning Activities

Management

System

Online Tutorial

Efficient and HumaniZing

Learning

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University 2.0

THE 21st CENTURY CAMPUSNTU

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Teach Less, Learn More

From HumaZing eLearning to Engaging Learning

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Video Lectures

Pre-recorded video with activities

Online Tutorials Facebook Social

BookmarkingInstant

MessagingVirtual

Communities

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Teach Less, Learn More

• Lecture Recordings, Podcasts & Vodcasts

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Live/Studio Video Lecture Recording for Self-paced Learning

LT Recordings StatisticsTotal Usage

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Berkeley@YouTube

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Podcasts for Learning on the Go Initial trial in 2006

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Podcasts for Learning on the Go Stable state in 2008

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Moving on… Bb + AcuLearn Integration >> Scheduled/Remote Recording

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Moving on… Bb + AcuLearn Integration >> Scheduled/Remote Recording

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Interaction (> participation)

Engagement,Learning

Feedback, Active Learning,

Integrity & Reflection

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Online Discussion Groups & Forums

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Generation of Questions Asked in Online Discussion Groups

G1 – Questions pertaining to content

G2 – Questions

beyond the content

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Pre-recorded Video with Online Activities (quiz)

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Pre-recorded Video with Online Activities (discussion board)

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Pre-recorded Video with Online Activities (LAMS)

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Online Tutorials for Interactive Learning

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Learning 2.0

Social Networking in Learning

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eFEST 2008

eLearning – Fostering, Enriching and Sustaining through Technologies

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The Facebook of Learning

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The Social Exchange in Learning

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Instant Messaging & Virtual Communities

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Communication and Collaboration

– White boarding, Screen Share, Chat

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Classroom Management– Class Session, Screens Observe,

Classroom Control, File Transfer, Homework Submission, Chat rooms, Desktop Share

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Assessments and Progress Tracking

VLC-NTU

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Peer Evaluation, Survey and Quiz

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Audience Response Systems

• Feedback, participation, collaboration

• Chucking of presentation• Adaptable to student

learning

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Good Practice Process

Students

convince their

neighbors

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Effective Learning

Expanding and Extending edveNTUre for Knowledge Entrepreneurs and Life-Long Learning

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Expanding and Extending edveNTUre

• SafeAssignment• ePortfolios • Project Work Management

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Plagiarism Detection

• Challenge in digital age• Level playing field• Code of Honor

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SafeAssign

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SafeAssign Usage

ScoreNo. of Papers

2004/5Sem I Sem II 2005/6

Sem I Sem II 2006/7 Sem I

0% - 10% 864 996 1762 1924 1820

10% - 30% 86 742 574 463 719

30% - 50% 17 204 217 190 126

50% - 70% 7 90 91 100 37

70% - 100% 181 178 251 125 238

Total student papers 1143 2210 2895 2802 2940

Instructor submissions: 57 173 121 488 121

Total courses: 65 85 116 146 195

Total assignments: 97 116 184 193 276

Total No. of Papers 2460 4621 6090 5943 3411

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Trendin Percentage

Plagiarism Score \ Percentage

2004/5Sem I Sem II 2005/6

Sem I Sem II 2006/7Sem I

0% - 10% 76 46 61 69 62

10% - 30% 8 34 20 17 25

30% - 50% 2 10 8 7 5

50% - 70% 0 4 3 3 1

70% - 100% 15 8 8 4 8

Plagiarism Detection and Management

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Innovation & Research

Next steps for eLearning

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1. Introduction

Knowledge Transfer

Knowledge Creation

Use of Technology for Enterprise University Functions

• Administration– Finances (SAP)– Student Information

Services (Peoplesoft)– HR, Salary and Pay– Library, etc

• Learning and Teaching– eLearning via LMS

(Blackboard, etc)

• Research– Tools for research,

computations, visualization, etc

– Research and technology management tools ??

Project Work at NTU• Students in undergraduate program

Year 1, 2 and 3– Case studies, open ended questions,

problem/scenario-based learning– Required to complete minor projects of

a few weeks’ duration to a semester– Nature of work might be investigative,

analytical, a study, problem-solving, case study, or information gathering

• Year 3 (of a 4-year program) students– 6-month Industrial/Professional

Attachment internship program in industry/business

• Year 4– Final Year Projects (FYPs)

International Exchange & Postgraduate Projects

• International Exchange U2U programs– Global Immersion Program (or GIP)– 6th-month Internship at overseas sites

• Post-graduate projects– Masters or PhD candidate required to

make novel contributions to the world of knowledge via project work and research study

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Pre-eUreka Practice:• Students record work in a

logbook– provide status progress via

email and F2F meetings

• Supervisors review this log book regularly– monitor progress and assess

the student’s performance

• Project outcomes– often evaluated with a project

presentation, report, demonstration and sometimes, a paper publication

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Online Project Work Management System

Use eUreka to document, monitor and share ideas, collaborate, resources and reflections in your project work learning journeys

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Weblogs

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Example of Project Work Site

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What we are thinking of doing next …

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Σ σSigma Model

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Unique in Education … and a few other professions

• Education do not guarantee their products….

No

of S

tude

nts

Performance Distribution

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EffectivenessN

o of

Stu

dent

s

Performance Distribution

-- Traditional-- eLearning

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Effectiveness – the mature model

α - more students doing better (peak-to-peak)

β - better mean student performance

∂ - higher performance

ρ - lower failure rates

No

of S

tude

nts

Performance Distribution

α

β

ρ ∂

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The best way to predict

the future is to invent

it.Alan Kay

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If we can reverse engineer the outcome, what can we do?

No

of S

tude

nts

Performance Distribution

Starting with the end in mind, what can we do to achieve this desired outcome?

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Experimental concept: Sigma Model: Teach less, Learn more• Effective learning via integrated

3-in-1 practice module of– Live + recorded lecture review for

knowledge learning– Discussion/forum/virtual tutorial for

opportunity to formulate and articulate deep questions

– Self eAssessment for multiple timely feedback

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Content is King

ifthen Infrastructure is god

if Content is Kingand Infrastructure is godthen Learning Activities

will create the economy

Redefined roles of instructors using the

new pedagogies

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Quality from Different Perspectives• Quality of

content– Usually not the

issue• Standard

textbooks, derivative material, multimedia courseware

• Quality of teaching process– You have taught

them; have they learnt?

• Quality of the (self-directed) learning process– Impact on

• Student performance,

• Institutional reputation

• Student value-add quality

Sigma will answer:Yes/No

Awards, Achievements and Recognition• SiTF eLearning Organization of the Year 2007• ZDNet Asia Smart50 Award 2006• CIO 100 Honouree 2006• National Health Group Distinguished Contributor Award 2005• EMC Best Practice Award 2004 for eLearning Services• CIO 100 Honouree 2004• Intelligent20 Award 2003

• MoA With Blackboard for the establishment of the Certified Education Centre

• eLearning Centre of Excellence by Sun Microsystems

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Students who ask better questions,

are independent learners, deep thinkers and ethical

leaders of the future