1

Charge and Process Understand Issues With Current Model What Are Industry Best Practices?

Can They Be Adapted to University? What Changes Can/Must UCLA Make?

Develop Possible New Scenarios to Align Services With Users Funding With Cost Decision Making With Institutional Imperatives

Evaluate Options and Recommend to ECC

2

IT Cost Model Task Force Sue Abeles Neal Axelrod Glyn Davies Nick Hernandez Louis Hook Jim Lazear

Tom Lifka Sam Morabito Sean Pine Nick Reddingius Glen Winans Don Worth

3

“Fixed” Operations Funding State Funding

Based on Early 70s Batch System Use “Recharged”

Based on Early 70s Interactive System Use

No Longer Relates to Resource Use Funds Production, Maintenance

and Some Enhancement

4

Variable (Development) Funding Funds New Development Efforts

Recharged to Requesting Department Does Not Include All Downstream Costs

Impacts on Other Central Systems Impacts on Other Departmental Systems

Rate Charged Judged “High” Usually Compares Full Cost to Incremental Mixture of Old and New Technologies

Requires a Wide Set of Programming Skills Results in Uncommonly Complex Designs

5

Growth in Systems Supported

Open ProvisionsUrsa OnLine: student websiteYear 2000Online SAR (DSA Inquiry)Excalibur (Imaging)

IDCM (Problem Tracking System)Employee Data Base (EDB)Billing & Receivables (BAR)

QDB (Data Warehouse) FinancialsEvents Management

Graduate AdmissionsStudent Records / Ursa TelephonePayrollFinancial SystemsExternal Affairs (PAIS) - Reporting DB & Club Renewal (91/92) AdvancePurchasing (PAC) PAC Phase 3 & GUI

Payroll InquiryTransfer of Funds w/ ASAP

DACSS/ASAPUCLA ID (UID)PAC FAX for LVO

Online Reports (RDS)RCM/InformAIS Intranet

Online Financial Sys. ReportsISIS (Authentication)

PAC EDI Invoices

Pre 1991 FY 91/92 FY 92/93 FY 93/94 FY 94/95 FY 95/96 FY 96/97 FY 97/98

6

OS/390ASPSQL Server

JavaEndevor

EdifyC / C++Visual BASICNetscape Enterprise Web Server

OS2 WarpRS 6000 / AIX

DB2IBM 3090 / MVS, TSO, CICS, ACF2 - ES9000 (91/92)VSAMCOBOL, Focus, PL/I, AssemblerInfoBOTToken RingSNA

TCP/IPSYBASESYBASE/DB2 gateway

RDSFDDI

Windows NTPowerBuilderCGI

Microsoft Web ServerEDI & EFTMS Exchange

CyberCashCICS ClientArray DASD

Pre 1991 FY 91/92 FY 92/93 FY 93/94 FY 94/95 FY 95/96 FY 96/97 FY 97/98

Growth in Technologies

7

Issues AIS Costs Charged Back to Units

Other Units Cannot Pass Costs on Why Are AIS and CTS Different Than …

Benefits and Costs Accrue to Different Units System Changes and Enhancements

Central System Change Impacts Departmental Departmental System Impacts Central

Many Cost Savings Don’t Flow Back to Unit, e.g., Savings Against Operations Budget Flow to Chancellor My.UCLA Access Impacts Registrar’s Server Capacity

8

Issues (2) Academic Departments Not Recharged Schools With Inherently Unique Needs

Why Charged for Meeting Their Needs? Balance Function and Campus Needs

Functional Sponsor Sets Priorities & Budget Campus Users’ Needs May Be Low on List AIS Gets Caught in the Middle