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1 Contracts Training Contracts Training Summer 2007 Summer 2007

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Page 1: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Contracts TrainingContracts Training

Summer 2007Summer 2007

Page 2: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Agenda•Entering a Provider•Entering a Contract

–Enter Contract Holder Information–Enter Contract Line Item Number (CLIN)–Facility

Linking Provider

•Contract Monitoring

Page 3: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Administrative Details

Page 4: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Purpose of Contracts Training

•To learn to effectively use FACES.NET as a tool to track information regarding contracts that CFSA into for the provision of child welfare services by private providers.

•To learn to setup new contract information in the District of Columbia’s Statewide Automated Child Welfare Information System.

•To learn to manage and monitor CFSA’s contracts with private provider agencies.

Page 5: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Introductions

Please tell us–Your name and role in your Unit/Administration–Your experience level with the system and with computers

–How long have you been with the agency–Your expectations for this training session–One personal fun fact

Page 6: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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What is FACES.NET?

•It is the District of Columbia’s Statewide Automated Child Welfare Information System (SACWIS).

•It is a tool to organize that information.

•It is a large database.

Page 7: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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What is SACWIS?•Federally mandated through the Administration of Children and Families;

•Comprehensive automated case management tool that supports a case from investigation, removal of a child through placement, until the child achieves permanence, and all the other supportive functions such as finance, contracts, clinical practice, well being indicators, etc;

•Required to support mandated Federal reporting of data to the Adoption and Foster Care Analysis Reporting System (AFCARS) and the National Child Abuse and Neglect Data System (NCANDS).

Page 8: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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What is SACWIS? (cont)•House and utilize information to promote stability, economic security, responsibility, and self-sufficiency of children and families within our care;

•Captures the entire life of a case;

• Ability to provide case specific and aggregate reports;

•Collects information relating to the eligibility of individuals under Title IV-E.

Page 9: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Benefits of FACES.NET - on the Web?

•User Friendly – GUI Interface;•Workers from CFSA and Private Agencies have the same access to FACES.NET;

•Saves Time (Field versus Office);

•Increased Accessibility - All users have access from anywhere there is Internet Service Provider access, i.e. Court, MPD, home etc;

•Workers are closer to the community;

Page 10: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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FACES.NET Security

Page 11: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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FACES.NET Security •SSL/VeriSign (same as your bank or Amazon.com function);

•Role-based security;

•Some rules to live by:–Be aware of shoulder surfers; –Protect your password; –Do not save client and case data on disk or flash drive;–ALWAYS remember to log out;

•Compliance with HIPAA & DC Government IT security;

Page 12: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Why is Security Important?

•It protects client and worker confidentiality;

•Prevents unauthorized access to client and case data;

•Tracks who has made changes to data.

Page 13: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Parameters for Passwords•Call Helpdesk if you forget your password; Passwords should be:

–Easy to remember;–Difficult for others to guess;–Changed when appropriate;–Password should be 7-10 characters long and should be alphanumeric including special characters.

Make Good Passwords–Combine a letter from each word in a phrase;

Examples: Jack and Jill own two cats named Whiskers and Tuna. Password: J&Jo2cnW&T

Page 14: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Protect Your Password

Page 15: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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When You Leave Your Desk

Page 16: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Page 17: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Audits

Database updatesDatabase updates

Network accessNetwork access

Case access and updatesCase access and updates

Do NOT Loan Your IdentityDo NOT Loan Your Identity

Page 18: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Features

Page 19: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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What is a Field?

Page 20: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Mandatory Fields

• These fields are denoted by an asterisk (*) and are yellowyellow in color

Page 21: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Half Mandatory Fields

• These fields are denoted by red double-asterisk (**).

Page 22: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Federal Reporting Fields

• These fields are denoted by a double-cross (‡) and are BlueBlue in color.

Page 23: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Picklist

Page 24: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Address Box

Page 25: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Text Box

Page 26: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Tabs

Page 27: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Select Box

Click here

Page 28: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Date Box

Click here

Page 29: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Quick Link

Click here

Page 30: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Log On…

http://faces.cfsa.dc.gov

Page 31: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Logging On

Page 32: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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FACES.NET Navigation

Page 33: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Page 34: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Client Screen

Page 35: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Service Plan Screen

Page 36: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Contract

Page 37: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Interfaces, Reports, Resources

Page 38: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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•ACEDS (Automated Client Eligibility Determination System)

•SOAR (System of Accounting and Reporting)

Existing Interfaces

•Family Court

Page 39: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Existing Reports

•On-line

•DDE – Dynamic Data Exchange

•Management

•Template

Page 40: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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More Resources•FACES.NET User Manual

•CFSA Policy Manual

•CFSA Help Desk

202.434.0009

Email: [email protected]

•FACES.NET Weekly Workdays

•FACES.NET Tip Sheets

Page 41: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Reporting Issues to the Help Desk

• Name of the screen;

• Exactly what happened;

• Exact wording of any error messages;

• Screen shot of the problem, if possible.

Page 42: 1 Contracts Training Summer 2007 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number

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Question & AnswerQuestion & Answer