1 contributing departments include: staff development, safety committee, safety officer, infection...

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1 Contributing Departments include: Staff Development, Safety Committee, Safety Officer, Infection Control, Risk Management, HIM, Security, IS, HR, RT, Plant Ops, Radiology, and other sources. Safety & Health Hazards 2013 Resource Guide

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1Contributing Departments include: Staff Development, Safety Committee, Safety Officer, Infection Control, Risk Management, HIM, Security, IS, HR, RT, Plant Ops, Radiology, and other sources.

Safety & Health Hazards 2013

Resource Guide

2

2013 Safety & Health Hazards Index

Abuse & Neglect 95-97 Hand Hygiene 77-78 Protected health Information-PHI 69-73

Bioterrorism 53 Harassment / Workplace Violence 22 RACE 35

Blood Borne Exposure Event 84 Hazardous / Cytotoxic Drugs 47 Radiation Safety 39

Blood Borne Pathogens 75 Hazardous Material 15 & 40-47 Rapid Response Team 54-56

Bomb Threat 53 Healthcare-Associated Infection 74 Respirator Mask – Fit 88

CAUTI – Prevention 92 HICS 50 Respiratory Viruses – Influenza 89

C-diff 86 HIPAA/Pt Rights/Confidentiality 66-70 Restraints 101-102

Central Line Infection - Prevention 93 Infant Abduction / Drill 57 Risk Management 58-63

Chemical Spill Event 46 Influenza Vaccine 89 Safe Line 2-SAFE (27233) 5

Clean to Dirty Principle 85 Injuries are Preventable 8 Safety Communication (MOX/email) 5

Close Calls/Occurrences/Sentinel 61-62 Identification Color Alert Bands 98 Security 12 & 21

Code Blue / Medical Emergency 54-56 Infection Prevention / Exposure 74-80 Sentinel Event / Close Call / Occurrence 61-62

Computer Use & Workstation 73 Introduction-Safety Top Priority 3-4 Sharps Safety 45

Cultural Diversity 9 Impaired Provider Recognition 7 Slips, Trips, & Falls 27

De-Escalation 23-26 Joint Commission – How to Contact 5 Smoke Free Environment 30

Electrical Safety 38 Labels 46 Standard Precautions 81

Emergency Management 17 & 48-53 Latex Allergy 100 Surgical Site Infections – Prevention 91

Employee ID / Badge 20 Medical Gases / Shut Off 36 System Failures-Basic Staff Response 15 -16

EMTALA 64-65

Environment of Care 10-18 MRSA 87 Team Communication/Work/Training 6

Equipment Management 16 MSDS Sheets 46 Transmission Based Precautions 82

Ergonomics 28-29 National Patient Safety Goals 104 Tuberculosis (TB) 90

Egress / Exits…Keep Clear 13 & 32 Oxygen Safety 37 VRE 87

Fall Prevention 99 Patient’s Rights 67 Waste Management 40-45

Fire Drill 34 Personal Protective Equipment 79-81 Weather Plan 52

Fire Safety 31-35 Population Appropriate Care 9 Wesley Intranet Policies & Procedures 103

2013

Culture of Safety

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Everyone is responsible to promote a culture of safety!

4

Top Priority

Wesley Medical Center considers the practice for safety, infection control, emergency & risk management as top priorities for their patients, employees, and customers.

5

Safety Suggestions

If you see an opportunity for the hospital to reduce injuries to employees, or a safety concern…don’t keep it to yourself:

The Joint Commission –encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the health care organization’s leaders.

Mail: Office of Quality Monitoring E-Mail: [email protected]    The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 Safe Line 2-SAFE

962-7233

Safety Officer962-2046(WMC) 858-2935(GHH)

Send a MOX to: WHR.SAFETYCON

Send e-mail to: Wesley.DL Safety Concerns

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Team Communication / Team Work / Team Training

Work Safe – Wesley Cares

Every employee is accountable for their own safety and that of each other, therefore: • We observe our work place and each other for conditions or behaviors that affect safety.

• We ask for help when we recognize a risky situation.

• We acknowledge our colleagues when we hear or see them working safely & thank them for working safely.

• We talk to our co-workers when we think they might be at risk because we care about them and don’t want to see anyone getting hurt!

Recognizing an Impaired Provider

7

What is an impaired provider?

Healthcare provider impairment refers to the inability to practice according to accepted standards as a result of substance use, abuse, or dependency, as well as impairment related to mental or physical illness.

What to do?

Notify your manager and/or house supervisor of your concerns about the co-worker.

?

8

Injuries are preventable!OUCH!

Injuries to employees of Wesley Medical Center happen.

Most injuries are preventable!!The injuries we see most often are due to human behavior…like rushing, taking shortcuts or not following safety procedures.

9

Cultural Diversity

Celebrating Our Cultures

Population Appropriate Care

Refers to our ability to meet the distinct needs of patients, families, and co-workers with respect to cultural, spiritual and developmental needs.

Knowledge & considerations for each population includes:

• Communication approaches• Personal space• Time orientation• Social organization • Safety / environmental interventions

Refers to the differences between people based on shared ideology and valued set of beliefs, norms, customs, and meanings.

Cultural awareness:

• Diversity is an important part of life• Strive to foster a culture of inclusion• Be sensitive to distinct needs of patients, families, and co-workers with respect to cultural, spiritual and developmental needs• Don’t stereotype people…respect their beliefs, even when they may appear “strange” to you

10

Environment of Care (EOC)

Safety

Security

Fire & Life Safety

Utilities Mgmt

Equipment Mgmt

Hazardous Waste

Emergency Mgmt

Each of the 7 plans have components that help identify risk, plan for education of the risk, teach, monitor results, and evaluate the outcomes.

EOC standards stress the need for everyone in the organization to participate in the processes & activities that make the environment safe & effective for all.

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Expectations of Staff:

Environment Of Care

Safety Management Plan

Components:

• Safety policies• Hospital Wide Safety committee• Education & Training• Risk Management• Quality• Infection Control• Safety Officer

•962-2046(WMC) •858-2935 (GHH)

• Each person & department have the responsibility to know the safety procedures that pertain to the hospital & their department• Responsible for being alert for & reporting any unsafe acts or conditions• Assist in monitoring & evaluation of current practices for effectiveness

12

Environment Of Care

Security Plan

Components:

• Assesses risk and the activities to minimize risk

• Responds to situations that could be harmful to our patients, visitors, and staff

Assist security by reporting suspicious people or situations

• Abide by the parking, smoking and safe workplace rules

Expectations of Staff:

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Expectations of staff:

Environment Of Care

Fire & Life Safety Plan

Components:

• Oversees the fire detection & suppression system in all our buildings

• System testing & monitoring

• Fire drills

• Comply with fire procedures & drills• Keep fire pull stations, extinguishers, and fire doors clear for easy access• Do not go through closed fire doors during drill/fire• Keep exits & hallways clear

14

Expectations of staff:

Environment Of Care

Hazardous Waste Plan

Components include:

• Evaluation• Education• Proper handling• Disposal of chemicals

Always use PROPER handling and usage techniques with all waste materials to protect ourselves,

patients, and visitors.

15

Expectations of staff:

Environment Of Care Utilities Management Plan

Components include:

• Communications systems• Infection Prevention• Negative Pressure systems• Environmental support systems• Equipment support systems• Emergency power• Life support systems

• Familiarization of approved alternative procedures when systems are “down”

16

Expectations of staff:

Environment Of Care Equipment Management Plan

Components include:

• Safety, upkeep, and operation of our patient care equipment• Equipment recalls & alerts• Clinical Engineering plays a vital role

• Comply with routine maintenance schedules; Look for preventive maintenance sticker with current date prior to use of equipment

• Take pride in and care of our equipment

• Monitor equipment cleanliness to prevent cross-contamination • Report faulty or mal-functioning equipment and take out of service

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Expectations of staff:

www.fema.gov/areyouready/

Environment Of Care Emergency Management Plan

Components:

• Procedures & preparation for internal & external disasters

• Comply with management for internal disasters• Participate in community emergency interventions

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Environment Of CareLook around your EOC with new critical eyes!

• How would we “measure up” as of today?

• What could we do “right now” to create a safer EOC?

• What “monitoring systems” can we design to keep our EOC a safe & cleaner place 24 hours / 7days a week?

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SAFETY

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Employee IdentificationWear your employee ID Badge

It is very important for your own protection as well as that of our patients and guests to be able to identify potential threats to our security.

YOU have every right to request identification from anyone in your work area who does not seem to belong there, or who arouses your suspicions in any way.

If you do not feel comfortable challenging someone… Call Security #23333 (Main campus)

GHH Security #2940

Question those that don’t!

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Security #23333 (Main Campus)Galichia Security is #2940

Wesley security staff are here to provide the best

possible service for a safe environment.

Security Tips:

When leaving work (especially at night):

1. Walk in groups as much as possible2. Be aware of your environment and who is around you3. Security will escort to your car if you are leaving at a

time that you could be alone

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Harassment & Workplace Violence Safety

Wesley Medical Center employees can expect to work in an environment free of harassment and disruptive behavior.

As part of our commitment to a safe workplace, possession of firearms, other weapons, explosive devices, or other dangerous materials on the medical center premises is strictly prohibited.

Report incident to any of the below:

•Management•Human Resources •Ethics Compliance Officer

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Reasons for Aggressive or Violent Behavior in Hospitals

• Alcohol, drug abuse

• Revenge (for real or imagined slights)

•Stress

•Frustration (long waits, sick child/family)

•Family Problems, financial problems

•Mental illness-paranoia, depression

•Gang or criminal affiliation

•A need for power and control over health problems

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Escalation of Emotions

Concern

Frustration

Anxious

Anger

Rage

Sick family/self, work schedule, busy/stress

Long wait times, no answers, no one cares, “behind the scenes”, “no

one is listening to me”

Time is ticking, still no answers, what’s going on?!

I’ll yell until they listen! I will be heard!

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6 Steps for De-Escalating Emotions1. Remain calm. Breathe – deeply. Keep

your voice low.

2. Demonstrate respect for yourself and for the other person. Be gentle, but firm. “I understand you’ve been waiting. I will…”

3. Watch body language, both yours and your patient’s. Avoid sudden moves. Use slow and gentle hand movements. Use non-threatening eye contact.

4. LISTEN – Pay attention to what the person is telling you…and what they aren’t

5. Keep your emotions in check – avoid being pulled in to the conflict they are experiencing

6. Know when to say when! Call another Manager or Security

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• Avoid allowing long waits – “check” in when possible• Don’t raise your voice• Don’t take action without explaining what’s happening• Don’t engage in power struggles • Avoid telling the other person that you “know how he or she feels”

• Do not attempt to intimidate a hostile person• Crowding someone’s personal space• Don’t criticize or lecture• Turing your back on someone during a conversation

Things NOT to Do…

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WMC covers a lot of ground!Prevent Slips, Trips, & Falls

• Watch for water or debris on the floors and hallways or uneven surfaces

• Clean up spills or debris immediately by doing it yourself or calling the appropriate service

• Watch for dangling cords or cords on the floor

Please help everyone stay safe!

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ErgonomicsEducation & Prevention

Ergonomics is the science of working smart & learning to move and position your body to reduce stress on muscles, tendons, and ligaments.

Musculoskeletal Disorders are injuries that are caused by poor postures, prolonged position, repetitive movements, and not using the resources needed to do the job.

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ErgonomicsWork Practice Techniques

Learn & practice techniques to move & position your body safely.

Never transfer patients when off balance

Lift loads close to the body

Never lift alone, particularly fallen patients, use team lifts or use mechanical assistance

Avoid heavy lifting especially with your spine (back) rotated

Get training in how & when to use the mechanical assist devices

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Smoke Free EnvironmentTobacco-Free Campus

Wesley Medical Center

It is the responsibility of every employee of WMC to support and comply with the tobacco-free policy.

If any employee observes anyone using tobacco products while on Wesley property, they should politely inform the individual of the tobacco-free policy.

Cards with policy information are available for distribution from human resources.

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Fire Triangle

Prevent fires by keeping these sources separate:

Heat – anything that can cause a spark

Fuel – anything that can burn

Oxygen/Air – oxygen or air

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Exits / Egress Be Aware Be Responsible

• Always keep one side of hallways clear for a quick and effective exit if needed. Any hall used for evacuation requires an 8 foot “coming or going” space AT ALL TIMES. • Look around & be vigilant about putting items away; Parking any piece of equipment in the hall greater than 20 minutes is considered an obstruction and is not acceptable.

• Keep EXIT paths, fire alarms, & fire extinguishers free of equipment & supplies.

• Do not go through closed fire doors during a fire or fire drill.

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Alarms / Extinguishers -Be Aware & Be Responsible

Fire Extinguisher: PASS

Know the location of:• Fire alarm boxes• Fire extinguishers• Medical Gas Shut off• Exit routes

Review procedures to follow in the event of a fire drill or actual fire.

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Fire Drill

A drill should be responded to as if it were a real fire situation.

• Dial #23131 (Main Campus)• Dial #2940 (Galichia)

• Tell operator who you are, where your are, and report a “Dr Red Drill”

“Dr Green” is the all clear signal announced over the public address system.

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Fire Event: RACE Call 23131(Main Campus)

Call 2940(Galichia)Rescue … remove anyone in immediate danger

Alarm … call #23131(Main Campus) or #2940(GHH) state who you are, your location, & what the situation is; If no phone is available … pull the nearest fire alarm

Contain … the fire if possible / close doors and windows

Extinguish / Exit … use PASS if you can safely do so

Pull pin Aim Squeeze Sweep

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Answer: A shared decision between respiratory care and nursing will be made to authorize the actual shut off of any piped in oxygen zone valves in the identified area.

1. In the event of an emergency, who is authorized to turn off a “piped in” oxygen supply to an identified medical gas zone area?

2. What action needs to be taken if an oxygen zone valve is to be closed?

Answer: Locate patients who are currently on oxygen in the identified zone and provide an oxygen cylinder and/or arrange transfer to another area.

All zone valves are identified with the rooms/areas that are controlled by that valve.

Medical Gases / Shut Off Valve

37

Oxygen Cylinder Safety

Secure and safely store all oxygen cylinders (full or empty) by placing inside the rack or a 2-wheeled carrier in your unit’s cylinder storage area. If rack is full, call Respiratory Therapy to pick up.

When transporting a patient, secure the oxygen tank i.e. in provided hollow storage area of the transport cart, or in the wheelchair mounted carrier.

Laying on floor in patient room or hallway

Standing alone without being secured in an approved carrier

In the cylinder storage area but NOT placed in the rack

Standing in a wheelchair/cart carrier (ones without wheels)

Laying on patient bed

Stacked on other equipmentIf you see an oxygen cylinder that is not secure or contained, DON”T WALK ON BY take immediate action. Secure the unsafe tank. Notify the manager!

38

Electrical Safety

Call Clinical Engineering #22560 for medical equipment

Call Plant Operations #22770 for all other electrical equipment

Minimize electrical hazards by:• Checking electrical equipment before each use• Checking plugs and cords for exposed wire or damage• Disconnecting cords by pulling on the plug not the cord

• Using only 3-prong plugs when possible• Water and electricity do not mix! Keep hands dry & keep areas surrounding electrical equipment dry• Keeping cords from kinking while equipment is in use

Call for After Hours EMERGENCY #22712

39

Radiation SafetyContact the Radiation Safety Officer at 962-3030 (operator page).

Radiation producing machines and radioactive materials are operated by specially trained physicians & technologists for diagnosis & treatment of disease.

Signage, indicating type & level of hazard, is posted where radiation is being used; these rooms are shielded with lead or concrete to minimize radiation levels to meet regulatory standards.

Caution: X-rays Radioactive Material High Radiation Area

Minimizing radiation exposure:• Recognize the hazard signs & proceed with caution & permission

• Maximize distance between you & the source of radiation

• Wear approved radiation protection garments (i.e. lead apron) when assisting with diagnostic studies

• Step back a few feet from the radiation machine or patient during the actual exposure

• Limit your time/exposure around radiation equipment & materials

• Staff who could be exposed to greater then 10% of annual exposure limits are assigned personnel radiation monitors to assess their level of exposure

40

Waste Management Types3 kinds of “waste” found in health facilities:1. General2. Medical3. Hazardous chemical

General waste – non-hazardous waste that poses no risk of injury or infections. This is similar in nature to household trash. Examples include paper, boxes, packaging materials, bottles, plastic containers, and food-related trash.

Medical waste – material generated in the diagnosis, treatment, or immunizationof patients including:

• Blood, blood products, and other body fluids (fresh or dried blood or body fluids such as bandages & surgical sponges)• Organic waste such as human tissue, body parts, the placenta, and the products of conception• Sharps (used or unused), including hypodermic and suture needles, scalpel blades, blood tubes, pipettes, and other glass items that have been in contact with potentially infectious materials

Hazardous chemical waste – is potentially toxic or poisonous and includes cleaning products, disinfectants, cytotoxic drugs, pharmaceutical waste (drugs/wrappers) and radioactive compounds

If exposed:

41

Waste ManagementIdentification & Safe Handling

Hazardous Chemical Infectious Cytotoxic Gas

Think safety – Use appropriate PPE - gloves, facemasks, protective face shields, and protective clothing.

Utilize appropriate waste management containers for sharps, biohazard substances, solid waste, etc.

Exposure can occur through inhalation (breathing), ingestion (swallowing), skin contact or absorption, and injection.

Seek immediate treatment / Notify manager / Complete a HNS report

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IT DOES NOT BELONG IN THE RED BAG…

• It does not belong in a red bag, if the item would NOT release infectious fluid (blood or other potentially infectious material) when compressing the bag • It does not belong in the red bag, if the item has the potential to “poke” through the bag

When removing waste from a patient’s room, ALWAYS separate the biohazard waste from the regular waste.

Biomedical Waste Bag (Red Bag) Closure Procedure

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Step 1: Place all biomedical waste into appropriately marked bag. Do not fill bag more than ¾ full.

Step 2: Gather and twist the top of the red bag.

Step 3: Twist bag closed with tie or single hand knot.

Step 4: Place properly closed bag into biomedical waste container located in the soiled utility room.

THINGS TO REMEMBER: Always close bags properly before placing in biomedical waste container NO RABBIT EAR TIEING

44

Healthcare Rx Waste Stream Management

LQ: Generator Status Other waste StreamsLabeled/Identified Hazardous by Pharmacy

Sort Code

No Waste Code Dispose of med in black containerRCRA Waste: Return to Rx

No Code No Code Empty Items

WasteClass

Non-HazardousRx Waste

HazardousRx Waste

IncompatibleRx WasteReturn to

Pharmacy/place inAerosol bin

Maintenance

IV Solutions (No Medications)

Sharps/

InfectionsWaste

Empty/Trace

vials and IV bags

Des

cri

pti

on

an

d e

xa

mp

les

of

Wa

ste

s

When medication is left in a vial, IV, pill:

All Rx waste without a waste code defaults to the blue container unless it is in a syringe or ampoule. Any waste with the potential to leak must be placed in a Ziploc bag. It is not permitted by the Department of Transportation (DOT) to transport free fluids.

Examples of Non-Hazardous Waste:•I.V. Antibiotics•Tylenol, Aspirin•Lidocaine,Bupivacaine,Xylocaine•Dobutamine, Dopamine, Pitocin•Nitro drips/tablets•Injectable Contrast, Barium•Solu-Medrol,Solu-Cortef, Diphenhydramine•TPN’s•Heparin•Approximately 95% of all medications

Not permitted:Blood Products or infections waste Syringes or ampoules

When medication is left that is hazardous:

Examples of Hazardous Waste:•Vaccines•Bulk (more than 3%) Chemo•Nicotine Gums & Lozenges (+wrappers)•Toradol, Digoxin (liquid)•Nasal Spray, Sore Throat Sprays,Lozenges•Unused Multi-Vitamins (no wrappers)•Insulin and Insulin Drips

Place wrapper and med in Ziplock then black

container waste code

Capture Full, partial plus empty packaging for:

•Nicotine/Nicotrol•Coumadin/Warfarin

Partial syringes/sharps acceptable in small 2 gallon

black container.

Dispose inAerosol Container

Aerosols•HFA Inhalers•Compressed Propellants•NO capsule powder inhalers – place in blue containers

Return corrosive andOxidizing meds to

Pharmacy(Send to Pharmacy

Code)

Corrosives (Example)•Sporanox•Zinc Sulfate•Unused Ammonia Inhalants

Oxidizers (Examples)•Potassium Permanganate•Unused Silver Nitrate

Items that can be cut and poured down the drain.

•Maintenance IV Solutions Containing:

-Potassium Chloride -Potassium Phosphate -Sodium Phosphate -Calcium - Sodium Bicarbonate - Dextrose - Saline -Lactated Ringers

No IV’s with medications added.

•Needles•Empty

Syringes

•Empty Ampoules

•Saline/Syringe

•Blood/Syringe

No partial medication

bottles, IV’s, or syringes

with medications

added

Dispose yourempty/trace

containers per your hospital

policy

•Empty Vials•Empty IV bags•Empty IV Tubing

Empty syringes and ampoules in red sharps container

Co

nta

iner Dispose in baggie

and use hospitalapproved return topharmacy process.

NO CONTROLLED SUBSTANCES – in any of the above containers. SHARPS – Place in Red Containers. 44

Blue Container

Black Container

Discard down the drain

Discard in regular trash receptacle

45

Sharps Injury Event

Sharps - Be Aware & Be Responsible

Sharps ManagementCommunicate with team members& utilize a “safe zone” during procedures.

Use available safety sharp devices.

Needles/sharps shall be disposedof in an approved container tominimize the risk for injury.

Wash site with soap & water Notify manager & Employee Health There is a 2 hour window for treatment of potential HIV / AIDS exposure Complete HNS report

A Bio-System staff member replaces sharps containers in all patient care areas on a routine basis.

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LABELS…all substances will be identifiedIn original or approved labeled containers.

Chemical Spills .. Labels .. MSDS

Chemical Spill

If chemical spills are too largeto handle safely, report immediately

to emergency operator at 23131(Main Campus)

And 2940 (GHH)

Check with your manager concerning assigned chemicals on your unit. The most detailed and comprehensive

information about substances are found on the MSDS sheets .

Material Safety Data Sheets available 24/7 by calling

Security at 23333 (Main Campus) And 2940(Galichia)

47

Hazardous Drugs/Cytotoxic Drugs (HDCDs)

New look…

Chemo Spill Kit

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Emergency Management

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Emergency Management Plan Wesley Medical Center under The Joint Commission (TJC) facilitates a

flexible “All Hazards” approach to emergency management that can be adapted to a variety of catastrophic emergencies.

The Emergency Management Plan (EMP) applies to any internal or external disaster. All employees have a role in the EMP.

Emergency Management (EM) addresses the four phases of disaster response:1. Mitigation2. Preparedness3. Response4. Recovery

There are six critical areas of emergency management:1. Communications2. Resource and Asset Management3. Safety and Security4. Staff Responsibilities5. Utilities Management6. Patient Clinical and Support Activities

Details of the Emergency Preparedness Plan are located on the Wesley Intranet under Department .

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HICSHospital Incident Command System

HICS is a program developed to assist in the

operation of hospitals during times of a planned drill or an unplanned event (internal or external).– Provides an identifiable, responsibility-

oriented chain of command– Provides a common mission & language– Provides a method for prioritizing duties

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Examples:

• Electrical Power but the Emergency Generators Work

• Electrical Power – Total Failure including emergency generators

• Telephones

• Ensure that life support systems are on emergency power (RED Outlets). Ventilate patients by hand as necessary. Complete cases in progress ASAP. Use flashlights. Monitor patients according to severity.

• Utilize any battery operated lights available, hand ventilate patients, manually regulate IV’s as needed. Don’t start new cases. Monitor patients. Provide for visitor safety.

• Use cellular phones & overhead paging; Use runners as needed.

Systems Failure Basic Staff Responses

The NEW Wesley Severe Weather Plan has 3 Levels of activation

Level I Severe Thunderstorm/Tornado WATCH Staff Responsibilities:

-Locate and place patient’s shoes at bedside-Explain to patient and/or family actions being taken are precautionary only.-Ensure visitors in waiting rooms are aware of alter and of safe locations

Level II Severe Thunderstorm/Tornado WARNINGStaff Responsibilities

-If equipped, window shades or blinds are to be pulled over windows-Ensure patient and/or family members are informed and reassured-Place an extra blanket on each patient’s bed

Level III Severe Thunderstorm/Tornado WARNING of Immediate Danger

(Wesley is in the path of danger)

Staff Responsibilities -Immediately move all patients to the inside hallway-If patient absolutely cannot be moved to hallway, move as far away from

windows as possible and cover with blankets-Close all doors-As is possible, ensure waiting rooms are alerted to danger-Do not leave the building

An “ALL CLEAR” will be announced when conditions are not longer a danger

 

52

53

Bomb Threat / Bioterrorism Bomb Threat

If you receive a phone call -

or….

See a suspicious package -

Take it seriously!

Bioterrorism• Environmental contamination

includes chemical, biological, or radiological events that put visitors, patients, customers and employees in danger.

• For questions, operator page our regional bioterrorism coordinator.

• An excellent resource is http://www.cdc.gov/

Call 23131 (WMC) or #2940 (GHH) for any threat!

Emergency Teams

Patient Action Line (PAL): allows patients/family direct contact for voicing concerns and/or emergency help Can be utilized when medical attention/concerns are not being addressed Activated by family or patient by calling:

962-7377 (WMC Main Campus) 858-2965 (Galichia) • Director on call will respond and activate a team if necessary at either location

Main campus team:Consist of:

MICU (senior RN)• Resident; if requested by team Respiratory Therapist Primary RN caring for patient

Can be activated by calling 2-3131

RAPID RESPONSE (ADULT & PEDIATRIC)

The purpose of the team is to bring critical care expertise and support to the patient outside of the Emergency Department or Intensive Care Units

Galichia team:Consist of:

House Supervisor Respiratory Therapist Primary RN caring for patient

Can be activated by calling 695-9999 No pediatric team available

Any employee can call that is concerned about a patient! 54

Emergency Teams (Continued)

Code Blue (Adult , Pediatric or neonatal)The purpose of the team is to initiate emergency care and resuscitative action

Main campus activation: 2-8540 (Neonatal, BR, 3 & 4 WH) 2-8848 (Neonatal BCC) 2-3131 (Specify Adult/Pediatric )

Main campus team consists of: Critical care RN & Respiratory Therapist Resident & Pharmacist (Adult/Peds) EKG Technician & Chaplain

Galichia activation: Dial #0 Announce “Code Blue “w/ specific location, repeat once

The purpose of the team is to initiate emergency care for any non-patient Main campus will call 2-3131 and announce “Medical Emergency” Galichia will call house supervisor 858-2965 or activate EMS

WMC Team consists of: ECT or RN from ED or Trauma Security Chaplain

Medical Emergency (Adult or Pediatric)

55

56 56

57

Infant and Pediatric Abduction

• Maternal Child staff will determine possible abduction and Call #23131

• Public Address System enacts announcement• Security will respond & assist staff in securing all

exits of Women’s Hospital & BirthCare Center• Unaffected departments will assign an employee

to their closest exit to monitor & detain suspicious persons if needed

• Drills will be conducted; respond appropriately

58

Risk Management

59

We as an organization must establish and maintain a culture by asking….

Ask: What / Why / How

- What happened?

- Why did it happen?

- How can we prevent it from happening again?

60

Your Responsibility with the Risk Management Program

• Be constantly alert for occurrences that might cause undesirable effects

• Communicate the positive and/or negative aspects of the occurrence

• Document the occurrence on HNS for further tracking and monitoring

• Report unsafe conditions/situations to your manager, risk management at 962-7274, or to the SAFE line (2-SAFE, 962-7233)

• If the unsafe condition/situation poses an IMMEDIATE threat or harm, consider what immediate actions you can take

(Note: use your chain of command to assist with actions needed to provide a safe environment)

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-an unusual event, situation, incident or unexpected outcome-

Examples:• Medication or other treatment errors

• Patient, visitor, or employee injuries

• Patient or family dissatisfaction

• Malfunctioning equipment

• Unintentional lacerations or perforation of an organ or body part

• Unexpected death

What is an “Occurrence”?

62

Sentinel Event / Close CallSentinel event is defined as “an unexpected occurrence involving death or serious physical or psychological injury or the risk thereof”

– Notify Risk Management ASAP 962-7274– You may be asked to participate in a Joint Commission required Root

Cause Analysis of the event to develop a corrective action plan that would prevent recurrence

– The Joint Commission periodically releases “Sentinel Event Alerts” with recommended practices

Close call is defined as “an unplanned incident that does not cause injury, but under different circumstances could have;” it was prevented due to insight of a healthcare provider who acted to prevent it

– Close call events need to be investigated and an action plan developed to ensure everyone’s safety & to prevent recurrence

63

Hospital Notification System

Report immediately to manager:

Occurrences Sentinel Events

Close Calls

Document ALL within 24 hours

with an HNS

Risk management law requires all employees and healthcare providers to report occurrences, sentinel events, and close calls.

EMTALA(Emergency Medical Treatment and Active Labor Act)

64

EMTALA States:

The Emergency Department must provide to any individual that comes to the emergency department :

(includes Main ED, West ED, Birth Care Center, Birth rooms, GHH ED)

•Appropriate medical screening exam and stabilization within the capability and capacity of the facility, regardless of the ability to pay.

•Stabilizing treatment prior to an appropriate transfer to another medical facility.

•Appropriate transfer requires the completion of the EMTALA Memorandum of Transfer form.

EMTALA

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When is an EMTALA obligation triggered?

•When an individual or a representative acting on the individual’s behalf requests an examination or treatment for a medical condition.

•A prudent layperson observer would conclude from the individual’s appearance or behavior that the individual needs an examination or treatment of a medical condition.

•The individual can request emergency medical care ANYWHERE ON HOSPITAL PROPERTY which includes : Main Campus, West ED, GHH, or within 250 yards of the main buildings, but does not include Wesley Care Clinics.

•EMTALA policies are found on the intranet under polices and procedures.

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HIPAA / Patient Rights / Confidentiality

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HIPAA – Privacy RuleHealth Insurance Portability & Accountability Act of 1996

– Patient’s Rights

– Federal Regulation

– Protected Health Information -using & disclosing any form of PHI via any

type of media.

ALL healthcare employees are obligated to protect patient privacy rights! (patient & non-patient care areas, physicians, residents, volunteers, & students)

If there is a HIPAA concern: Notify your manager or the facility

privacy official & complete a HNS report.

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Patient Privacy Rights

• The right to access their PHI (Protected Heath Information)

• The right to request amendment of PHI• The right to an accounting of disclosures• The right to opt out of the patient directory• The right to confidential, alternate communication• The right to restrict access• The right to receive the notice of privacy practices

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Protected Health Information (PHI)

What is PHI? It is ANY health-related information that can be directly

linked to the patient…such as name, address, any number identification (i.e. medical record, x-ray, driver’s license), etc

• Relates to the physical or mental condition of individuals (past, present or future); and the treatment or payment of their care

• Transmitted or maintained in any form (electronic, paper or verbal representation)

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Tips to Safeguard Patient’s PHI Electronic health information:

• Log off the computer when finished

• Do not share computer passwords

• Do not text or post PHI to social media.

• Do not access PHI without a need to know to perform the job (i.e. Meditech information)

• Password protect personal recording devices with patient’s PHI (i.e. PDA, laptop, flash drive)• If lost or stolen, report immediately to manager and security. Call 27800

• Do not leave printed or electronic patient information exposed where visitors or unauthorized individuals can view it

• Encrypt emails contain PHI, confidential or sensitive information.

Use of personal recording devices (i.e. cell phones, digital camera, PDA, etc) – personal photograph or recording devices are prohibited from use to protect privacy of Wesley Medical Center physicians, employees, patients, and visitors

Written health information: (patient work lists, medical record & billing records)

– Do not discard PHI in trash can (PHI no longer needed MUST be disposed of by shredding!)– Do not post PHI on bulletin boards or leave exposed in public areas– Be sure to blacken out patient names on “Thank You” cards posted in public areas– Do not label patient’s full name on tracker boards and chart backs– Do not leave medical records open or unsecured

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Tips to Safeguard Patient’s PHI Oral/Verbal/Written health information:

• Use patient curtains• Lower your voice• Black out patient names on “Thank You” cards posted on public bulletin boards• Do not speak of patient information in public areas with co- workers or non-authorized persons• Limit voice mail to name, facility, call back number & brief purpose for call unless quality or safety of care will be impacted• Obtain patient’s pass code when discussing results on the telephone• Ask visitors to leave patient room when health information is being discussed• Obtain patient’s permission to discuss health information in front of visitors and/or family members present• Report HIPPA violations through Hospital Notification System, Facility Privacy Officer or the Ethics and Compliance Officer.• Report the loss of any portable electronic device to the IT director, Facility Privacy Officer, or by calling 27800 within 24 hours.

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ViolationsAll violations are reported to HCA Corporate & to the Office of Inspector General (OIG)

What are the most commonly reported HIPAA Privacy Violations at Wesley?

Not Safeguarding PHI: _ Placing patient information on Facebook, Twitter, or other social media sites.

– Errors in faxing reports, assigning the wrong physician mnemonic therefore results are sent to the wrong physician, e-mailing PHI without encryption, placing patient information in trash bins and taking photos with cell phone or personal recording device

Inappropriate Access to information: – Use and disclosure of patient PHI without a need to know (i.e. patients not in your care)– Access of Meditech to view PHI of newsworthy patients, friends, family members, co-

workers Care & Notification:

– Inappropriate verbal disclosures without patient permission (i.e. sensitive diagnosis shared with family without patient permission / calling report over cell phone in public area / social media / cell phone photos)

Remember: Only those employees with a legitimate “need to know” may access, use or

disclose PHI. Each employee must access only the minimum information necessary to perform

their job regardless of the extent of access provided to them.

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Computer Use & Workstation

Open computer screens and charts sitting in public places should not be left unattended. This is not only a quality concern, but carries the potential of fines should protected health information fall into the wrong hands. Protect your patient and yourself by securing charts and turning off computer screens promptly.

An employee accessing the computer system is responsible for

any activity performed under his/her USER ID.Never share your password

Each user’s computer activity is audited at least once a year.

BEFORE LEAVING A COMPUTER or PYXIS: SIGN OFF & SECURE any information

This action helps to ensure the protection of the information as well as prevent any activity occurring under your user ID in your absence.

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Infection Prevention - HAI

Healthcare-Associated Infection (HAI) An infection that develops in a health care setting that is related to receiving care in that setting.

Infection Prevention is everyone’s business

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Infection Prevention

Bloodborne Pathogens

• Attention to hand hygiene, use of PPE (personal protective equipment), use of standard & transmission-based precautions are all essential!

• Prevention of infection is an important part of what you do everyday!

STOP GERMS!

It is critical for healthcare workers to consider & treat all blood/body fluids as potentially infectious.

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Hand Hygiene:

Single Most Effective Way to prevent the spread of communicable diseases!

Just DO IT!

Every Patient / Every Time Perform…• Prior to donning gloves• Immediately after removing PPE (includes gloves)• Before & after each patient contact• Before you eat• After you use the restroom• Any other time you think of it!

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Hand Hygiene - Wash

What is good hand washing technique?

By rubbing your hands vigorously with soapy water, you pull the dirt and the oily soils free from your skin. The soap lather suspends both the dirt and germs trapped inside and they are then quickly washed away.

• First, wet your hands with warm running water and then add soap.

• Use friction by rubbing your hands together, making a soapy lather. Do this away from the running water for at least 15 seconds. Wash the front and back of your hands, wrists, as well as between your fingers and under your nails.

• For rinsing, position hands/fingers down towards sink. Rinse your hands well under warm running water.

• Dry hands thoroughly with a clean paper towel.

• Turn off the water with a dry paper towel and dispose in a proper receptacle.

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Hand Hygiene - Foam

Waterless Hand AntisepticHand De-Germing

FOAM IN AND FOAM OUT

• Place adequate amount of foam/gel in one palm to cover all surfaces of both hands and wrists; then rub the hands together until the hands/wrists are dry.

• These products are only

intended to kill germs, not to remove visible dirt.

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Personal Protective EquipmentPPE

Personal protective equipment (PPE) is defined by the Occupational Safety and Health Administration (OSHA) as “specialized clothing or equipment, worn by or used by an employee for protection against infectious materials.”

EACH OF YOU…locate & use the PPE & bio-hazard disposal containers in your work area…understand the type of PPE required for protection from the activities you will be performing. Know how to put PPE on and take it off correctly for your protection.

– Gloves protect the hands – Gowns or aprons protect the skin and/or clothing– Masks and respirators protect the mouth and nose

The respirator has been designed to also protect the respiratory tract from airborne transmission of infectious agents

– Goggles/special eyewear protect the eyes– Face shields protect the entire face

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Personal Protective EquipmentHow to Use … Respirator Mask

How to Use PPE:• Keep gloved hands away from face;

Avoid touching or adjusting other PPE; Limit surfaces and items touched

• Remove gloves if they become torn; perform hand hygiene before putting on new gloves

• Discard gloves near the exit inside the room; “foam out”

• Discard disposable gown & mask after each use–DO NOT REUSE OR SAVE!

• When wearing a disposable mask, make

sure it is secured properly on your face. When finished, remove mask by touching only the ties or the elastic bands and discard in waste container (never leave around your neck or in a pocket for re-use!)

How to Use Respirator Mask:• Place over nose, mouth and chin; fit

flexible nose piece over nose bridge• Secure on head with elastic bands;

adjust to fit• Perform a fit check

– Inhale (mask should collapse); – Exhale (check for leakage around face)

Removing respirator mask:• Front of mask/respirator is contaminated – • DO NOT TOUCH!• Grasp elastics and remove• Discard in waste container• Perform hand hygiene

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Standard PrecautionsA group of infection prevention practices that apply to all patients, regardless of suspected or confirmed diagnosis or presumed infection status.

Standard precautions require putting a barrier between you & the source of infection.

When there is a risk of exposure to blood borne infections, work safely by applying the Principle of Standard Precautions!

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Expanded Precautions-Transmission BasedContact Precautions-• All staff to always wear gloves when entering a contact precautions room

• Strict hand washing compliance

• Gowns are needed when you want to prevent contamination of your clothing from contact with the patient or the patient’s environment

• Patient has an open or draining wound• Dressing changes / bathing or repositioning of patient

Droplet Precautions-• All staff to always wear a surgical mask whenever they enter the room, and eye protection while providing direct patient care and gloves and gowns if they will come in contact with surfaces contaminated by respiratory secretions

• Surgical mask to be worn by the patient if patient leaves room or is transported outside of patient’s hospital room

Airborne Precautions-• Negative pressure room

• Staff to wear N95 respirator mask for TB or if susceptible to other disease indications

• Surgical mask for patient during transportation outside of patient room

Recognize the alerts

Observe signage on doors defining type of precaution; Rose Pink identification band on patient

Follow the evidence-based practice - Use appropriate PPE (personal protective equipment)

“Monitor & Correct” those who don’t follow acceptable practice

DO NOT RE-USE/SAVE disposable PPE

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Use Barrier Devices If you think “it” will:

– Burp or -Squirt or -Splash

Be prepared… PRIOR to dealing with “it”, put on protective equipment!

(eye goggles or a mask with a face shield…gown or apron…and gloves)

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Event of an Exposure

If you are exposed through splashes, needle stick puncture wounds, or other sharps injury from any potentially infectious material:

– immediately locate a hand-washing facility & wash your skin with soap & water

– if eyes, mouth or nose, flush with lots of water

• Notify your manager & seek immediate treatment & evaluation! -(WMC)Employee Health #22656 or Emergency

Department-(GHH) Employee Health # 2610 or Emergency

Department.

– if treatment is necessary for HIV, the medication should be started within 2 hours of exposure

– document event with an HNS by the end of the work shift

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SAFE WORK PRACTICES“CLEAN to DIRTY Principle”

Touch clean body sites or surfaces before you touch dirty or heavily contaminated areas.

Be aware of environmental surfaces and avoid touching them unnecessarily with contaminated gloves.

These examples of “touch contamination” can potentially expose you to infectious agents:

Surfaces such as light switches, door handles, and cabinet knobs can become contaminated if touched by soiled gloves.

Don’t drag dirty linen/trash on the floor or down the hallways. The chance of contamination of the environment is very high. Use roller devices for moving.

How many times do you see someone adjust their glasses, rub their nose, or touch their face with gloves that have been in contact with a patient or something on your unit considered “dirty”?

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C-DiffBE INFORMED

• C-Diff is spread between patients by health-care workers and others on hands, clothes and shared equipment.

• Barrier Precautions are required to control C-Diff – wear gloves and gown EVERY TIME YOU ENTER A C-DIFF PRECAUTION ROOM

• Cleaning of shared equipment (e.g. stethoscope, glucometer, BP machine) between patients or using dedicated equipment in CONTACT precaution rooms is required to control C-Diff. Wipe equipment with disinfectant wipe per manufacturers directions

• Vigilant environmental cleaning by environmental services as well as by all patient care providers is required to control C-Diff.

– *Decrease clutter–only keep supplies at the bedside you currently need– *Wipe surfaces with disinfectant wipe each shift– Terminal Clean upon dismissal

• We must all speak up when we see other’s not following vigilant hand washing, barrier precautions (Gown & Gloves) in CONTACT precaution rooms or lack of cleaning of shared equipment. We will not win the fight against C-Diff unless every one who comes in contact with our patients follows and practices the same guidelines.

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VRE / MRSABe Aware & Practice Infection Prevention

Vancomycin-Resistant Enterococci

VRETransmission:• VRE is usually passed to others by direct contact with stool, urine or blood containing VRE• It can also be spread indirectly via the hands of healthcare providers or on contaminated environmental surfaces

Infection Prevention Practices:• Contact precautions• Dedicated equipment; Disinfect ALL

Equipment before it leaves patient room• Terminal Clean upon dismissal (TEAL Alert on door)

Methicillin Resistant Staph Aureus

MRSA

Transmission:• MRAS is spread by hands – direct or

indirect contact with contaminated surfaces

Infection Prevention Practices:• Contact precautions• Disinfect ALL Equipment before it leaves

the patient room; MRSA can live for hours on environmental surfaces

• Perform hand hygiene• Screening for MRSA-nasal swab on high

risk patients• Identified with pop-up box on

admission

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Respiratory Viruses A regular procedure mask is what is needed to protect you from all respiratory viruses, including Influenza.

Health Care Workers and visitors should wear a mask when in the patient’s room.

The patient should wear a mask when they are in the hallway or in waiting areas.

An N-95 respirator or PAPR should be worn by the healthcare worker when they are involved in aerosol generating activities such as CPR, sputum induction, bronchoscopy, or open suctioning.

Influenza Vaccine

• Vaccination is the best protection against contracting the flu.

Yearly influenza vaccination generally begins in September and continues throughout the influenza season which generally peaks in January or later.

• Healthcare personnel are among the priority groups that the CDC recommends be the first to receive influenza vaccines each year.

Infections among healthcare workers can be a potential source of infection for vulnerable patients. Also, increased absenteeism among healthcare professionals could reduce healthcare system capacity.

• Vaccines change each year based on which types and strains of viruses may circulate.

About 2 weeks after vaccination, antibodies that provide protection against influenza virus infection develop in the body.

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Tuberculosis (TB)When a person with active TB of

the lungs shouts, coughs or sneezes, the TB germs may spread into the air. Anyone nearby can breathe the germ into his or her lungs.

A TB patient should be in a negative pressure room. When not in this room, they should be wearing a surgical mask.

Healthcare workers & visitors should wear a N-95 respiration mask when caring for or visiting the patient.

Employees are required to complete TB skin testing every year.

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SURGICAL-SITE INFECTION (SSI)

PREVENTION STRATEGIES:

Surgical Site Infections: Prevention is the Key!

An infection that occurs after surgery in the part of the body where the surgery took place. Redness and pain around the surgical site; drainage of cloudy fluid from the surgery site; fever.

•Aseptic technique helps decrease infection incidence

•Infection prevention practices including sterilization methods, operating room ventilation, surgical technique, and antibiotic availability

Nurses must be aware of guidelines and practice evidence-based care.

By working together with the patient and the other healthcare professionals, you can take specific steps to help decrease SSIs.

Do your part by becoming educated and remaining alert as new information for treatment and care become available.

CAUTI PreventionCath only when necessary

Avoid routine irrigation

Technique is always sterile

Height of the catheter bag-always below waist

Education for staff

Tubing and bag off floor and free of kinks

Education to patients

Remember to maintain a closed system

Secure properly 92

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• Perform hand hygiene prior to touching line.

• Scrub the hub for 15 seconds prior to every access.

Friction is necessary to remove germs.

• Dressing changes every 7 days or if dressing is loose or

soiled.

Apply Bio-patch for anyone over the age of 2 months.

• Change caps every 7 days

• Assess necessity of lines daily-discuss with physician

for removal.

• Assess every shift for signs of infection:

Fever, redness at insertion site, drainage.

Central Line Care Bundle

Clinical Topics

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Abuse and Neglect - Identifying Victims

• Abuse: evidence of bruising, bleeding, malnutrition, burns, bone fractures, subdural hematomas, soft tissue swelling or death (and the condition is not justifiably explained or the history given does not fit with the degree or type of injury/condition)

See WMC Clinical Practice policy D-90 and D-91 for more info

• Neglect: caregiver fails to take the same actions to provide adequate food, clothing, shelter, medical care or supervision that a prudent caregiver would give.

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Abuse & Neglect..Adults & Children!

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Kansas Law requires that all health professionals report suspected abuse or neglect in adults and children

Hospital policy requires that suspected abuse or neglect be

reported immediately.

Initial interventions must include the collection of and safeguarding of any evidentiary material.

(use WMC Security 23333 as resource as well as GHH Security at 2940).

Abuse & Neglect - Reporting• Report any suspected or alleged abuse/neglect to Case

Management (seven days a week, 8 a.m. – 5 p.m.). The Case Manager may assist you in reporting to the appropriate agency.

• At all other times, the House Supervisor is notified and they will contact Wesley Security as necessary. Security will contact law enforcement as appropriate.

For more information on signs, symptoms, and follow-up for victims of abuse and neglect:

Go to the WMC Intranet, choose “Departments”,choose “Case Management”, look for “Adult Abuse” and “Child Abuse” information

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Color Coded Patient ID bands

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Know Your Wristband Alert Colors! Wesley Inpatient Wristband (Always use 2 identifiers prior to

placing on patient)

Allergy

Latex Allergy

Fall Risk

Limb Alert (place band on limited extremity)

Pacemaker or ICD

Do Not Resuscitate

Paper Armband - Emergency Department

Paper Armband - Outpatient

Patient Receiving Cytotoxic or Hazardous Drugs

Infection Prevention (rose color insert into clear band)

Wesley Specific Wristband Alerts

Kansas Standardized Wristband Alert Colors

The Kansas Hospital Association (KHA) uses 5 standardized alert colors

• Purple for do not resuscitate• Red for allergies• Yellow for fall risk• Green for latex allergy• Pink for limb alert

Wesley identifies 3 additional alert colors:

• Bright lime green for pacemakers or internal defibrillators

• Orange for hazardous drugs• Rose pink for infection prevention

FallsFalls

You are walking by a room with a “Falling Star” magnet on the doorway and see the patient up out of bed and no one is assisting them. What should you do?

Immediately enter the room and assist the patient. After the patient is back in bed safely, contact the primary RN and make them aware of the situation.

You are on your way to lunch and hear an alarm sound (i.e. bed alarm). What should you do?

Immediately enter the room and assist the patient. After the patient is back in bed safely, contact the primary RN and make them aware of the situation.

How do I know if a patient is at risk for falls?• A magnetic star is placed on the patient’s doorway • A yellow armband is placed on the patient’s wrist

If a patient falls….Complete the following:

•Post Fall Debriefing form - #NS611 (Any staff member) Stabilize then complete immediately

•RN will also need to complete/document: Post Fall Assessment Patient Assessment Re-evaluation of fall risk Fall in medical record

Notification of patient’s attending physician Notification of patient’s family Hospital Notification System (HNS)

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Latex Management

• Latex allergy develops from exposure to natural rubber latex & is a serious medical problem for a growing number of patients and healthcare workers

• Reactions may include: sore, red, itchy, cracked or irritated skin; runny nose, sneezing, cough, rash or hives that happen after exposure to latex

• There is no treatment for a latex allergy except avoidance

• Patients are identified with a “dark green” identification bracelet & signage on door

• Providing a latex-safe environment is our responsibility!

Restraints

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Patients have been seriously hurt and even died trying to escape from restraints.

Restraints should be tied to parts of adjustable beds that will move with the patient, and not the frame of the bed.

Never tie a restraint to the side rail of the bed.

Restraints can restrict circulation and injure skin at the application site.

Restraints may cause pressure ulcers by limiting patient mobility. The lack of mobility also makes the patient more vulnerable to hospital acquired infection

and increased patient falls.

Patients are rendered helpless to protect themselves from fires and other environmental hazards.

The loss of control patients feel may aggravate disorientation or confusion.

Alert patients find the experience humiliating and demoralizing, and restraints may cause embarrassment when seen by visiting

relatives and friends.

If you ever see a patient in restraints that appears to be in trouble, immediately assist the patient then notify the nurse about the situation.

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Restraint Alternatives

When restraints are necessary, it is everyone’s responsibility to:

•Ensure their safe use•Use alternatives whenever possible•Use restraints ONLY as a last resort•Always respect the patient’s rights and autonomy•Prevent the patient from-

Physical harmPsychological harm

Alternatives to restraint use can include the following…Alternatives to restraint use can include the following…

Monitoring Education

Environmental Measures Diversion Activities

Comfort Measures Medication/Nutrition

Interpersonal Skills Occupational Therapy/Activities

Staffing Regular Toileting

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Wesley’s Intranet

Get detailed information

Policies & ProceduresInfection Prevention Practices

Management of Waste MaterialsSafety PowerPoint Presentation

Locate this Icon on a work computer desktop!

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The Joint Commission National Patient Safety Goals

1 Improve the accuracy of patient identification– Use two patient identifiers (patient name and birth date) when providing care, treatment, and services– Eliminate transfusion errors related to patient misidentification

2 Improve the effectiveness of communication among caregivers– Report critical results of tests and diagnostic procedures on a timely basis

3 Improve the safety of using medications– Label all medications, med containers, (syringes, medicine cups, and basins), and other solutions on & off the

sterile field in perioperative and other procedural settings– Reduce the likelihood of patient harm associated with use of anticoagulation therapy– Reconcile patient medications on Admission, Transfer and Discharge

7 Reduce the risk of health care associated infections– Current hand hygiene guidelines from Centers for Disease Control & Prevention or World Health Organization– Prevent health care-associated infections due to multidrug-resistant organisms– Prevent central line-associated bloodstream infections– Prevent surgical site infections– Prevent catheter associated urinary tract infections.

15 The organization identifies safety risks inherent in its patient population– Risk for suicide

Universal Protocol - The organization meets the expectations of: Pre-procedure Verification, Mark Procedure Site, and Time Out immediately before procedure or incision December 2012

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The End!

Thank you for your participation and

cooperation in completing the

2013 Safety Program.