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Page 1: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

. 9N I N E

Compensation ManagementCompensation ManagementCompensation ManagementCompensation Management

C H A P T E R

Page 2: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

2 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

CompensationCompensationCompensationCompensation

• Cash and non-cash rewards employees receive in exchange for their work

• Effective compensation management– Employees more likely to be satisfied and

motivated

• Compensation perceived to be inappropriate– Performance, motivation and satisfaction may

decline dramatically– Employee turnover may occur– Dissatisfaction with absolute or relative pay

Page 3: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

3 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Objectives of CompensationObjectives of CompensationObjectives of CompensationObjectives of Compensation

EffectiveCompensation

LegalLegalcompliancecompliance

AdministrativeAdministrativeefficiencyefficiency

ControlControlcostscosts

RetainRetainemployeesemployees

AcquireAcquirepersonnelpersonnel

EnsureEnsureequityequity

RewardRewardbehaviourbehaviour

Page 4: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

4 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Compensation ManagementCompensation ManagementCompensation ManagementCompensation Management

Phase IPhase IJob AnalysisJob Analysis • Identify and study jobs

– Position descriptions

– Job descriptions

– Job standards

Page 5: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

5 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Compensation ManagementCompensation ManagementCompensation ManagementCompensation ManagementPhase IPhase I

Job AnalysisJob Analysis • Determine relative worth or value of jobs

• Provides for internal equity

• Job evaluation methods:– Job ranking

– Job grading

– Point system

Phase IIPhase IIJob EvaluationJob Evaluation

Page 6: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

6 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Compensation ManagementCompensation ManagementCompensation ManagementCompensation ManagementPhase IPhase I

Job AnalysisJob Analysis • Discover what other employers are paying for specific key jobs

• Provides for external equity

• Sources of data:– HRDC– Consultants– Canada HR Centres– Associations– Self-conducted surveys

Phase IIPhase IIJob EvaluationJob Evaluation

Phase IIIPhase IIISalary SurveysSalary Surveys

Page 7: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

7 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Compensation ManagementCompensation ManagementCompensation ManagementCompensation ManagementPhase IPhase I

Job AnalysisJob Analysis • Establishing the pay level for each job– Combines job evaluation

ranking, survey wage rates, and other considerations e.g. organization’s pay policy

– Wage-trend line developed

• Grouping the different pay levels into a structure that can be managed– Job classes and rate ranges

Phase IIPhase IIJob EvaluationJob Evaluation

Phase IIIPhase IIISalary SurveysSalary Surveys

Phase IVPhase IVPricing JobsPricing Jobs

Match

Page 8: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

8 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Compensation ChallengesCompensation ChallengesCompensation ChallengesCompensation Challenges

CompensationCompensationChallengesChallenges

PrevailingPrevailingwage rateswage rates

UnionUnionpowerpower

ProductivityProductivity

GovernmentGovernmentconstraintsconstraints

Wage & salaryWage & salarypoliciespolicies

Page 9: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

9 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay EquityPay EquityPay EquityPay Equity

• Canada Human Rights Act prohibits discrimination because of sex

• It is illegal for companies to pay women less than men if their jobs involve equal skills, effort, responsibilities, and conditions

• Government enforces these provisions

Page 10: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

10 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay EquityPay EquityPay EquityPay Equity

• Equal pay for equal work– Part of the Canada Labour Code since 1971– Employers must pay men and women the

same wage or salary when they do the same work

• Equal pay for work of equal value– Jobs of comparable worth to the

organization should be equally paid

Page 11: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

11 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay EquityPay EquityPay EquityPay Equity

• Wage gap– Historical gap between the income of men

and women – Canadian women earn about 80 percent as

much as men

• Wage gap exists in part due to:– Women tend to work in lower-paying

occupations– Career gaps– Note: 5-10% of wage gap is unexplained

Page 12: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

12 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay-for-PerformancePay-for-PerformancePay-for-PerformancePay-for-Performance

• Incentive systems provide a clear link between pay and performance or productivity

• Incentive pay– Directly linked to an employee’s

performance or productivity

Page 13: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

13 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Incentive SystemsIncentive SystemsIncentive SystemsIncentive Systems

BenefitsBenefits ProblemsProblems

• Performance is reinforced regularly

• Reinforcement is quick and frequent

• Effective behaviours are likely to continue

• Wages paid in proportion with performance

• Administration can be complex

• May result in inequities

• Employees may not achieve standards due to uncontrollable forces

• Union resistance

• Focus efforts on one aspect

Page 14: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

14 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Individual vs. Team-based IncentivesIndividual vs. Team-based IncentivesIndividual vs. Team-based IncentivesIndividual vs. Team-based Incentives

Individual• PieceworkPiecework

• Production bonusesProduction bonuses

• CommissionsCommissions

• Maturity curvesMaturity curves

• Executive incentivesExecutive incentives

• Team resultsTeam results

• Production incentivesProduction incentives

• Profit-sharingProfit-sharing

• Stock ownership (ESOP)Stock ownership (ESOP)

• Cost reduction plansCost reduction plans

Team-basedTeam-based

Page 15: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

15 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay SecrecyPay SecrecyPay SecrecyPay Secrecy

AdvantagesAdvantages

DisadvantageDisadvantagess

• Most employees prefer to have their pay kept secret

• Gives managers greater freedom

• Covers up inequities in the internal pay structure

• May generate distrust in the pay system

• Employees may perceive that there is no relationship between pay and performance

Page 16: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

16 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

New Approaches to PayNew Approaches to PayNew Approaches to PayNew Approaches to Pay

• Skill- or knowledge-based pay– Based on the employee’s skills or knowledge

• Variable pay– Performance-linked approach

• Broadbanding– Consolidation of pay grades

• Tailor-made perks– Employees choose

• International pay– Need to develop polices to meet global needs

Page 17: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

17 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Changing Compensation SystemsChanging Compensation SystemsChanging Compensation SystemsChanging Compensation Systems

TraditionalTraditional ModernModern

Entitlement-baseEntitlement-baseincreases increases

Performance-drivenPerformance-drivengains gains

Pay = 100% basePay = 100% basesalarysalary

Variable componentVariable componentaddedadded

Few incentive/bonusFew incentive/bonusplans, restricted toplans, restricted toexecutives executives

Many kinds of plans, Many kinds of plans, extended throughout extended throughout

the organizationthe organization

Page 18: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

18 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Pay & Organizational StrategyPay & Organizational StrategyPay & Organizational StrategyPay & Organizational Strategy

Areas that impactAreas that impactpay systemspay systems

Attract &Attract &retainretain

Identifying Identifying valued rewardsvalued rewards

MotivatingMotivatingdevelopmentdevelopment

Relating toRelating toperformanceperformance

SettingSettinggoalsgoalsConsequencesConsequences

MotivatingMotivatingperformanceperformance

Page 19: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

19 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

Employee MotivationEmployee MotivationEmployee MotivationEmployee Motivation

• To be committed and productive employees must be motivated

• Motivation– A person’s drive to take action because that

person wants to do so

• Expectancy model is comprehensive– Shows the application of all human resource

functions

Page 20: 1 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved.Schwind 7th Canadian Edition. 9 N I N E Compensation Management C H A P T E R

20 Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Schwind 7th Canadian Edition

. 9N I N E

Compensation ManagementCompensation ManagementCompensation ManagementCompensation Management

C H A P T E R