1 copyright © 2011, oracle and/or its affiliates. all rights reserved. · –oracle enterprise...


Managing Your PeopleSoft Applications with

Oracle Enterprise Manager

Amjad Afanah – Oracle Scott Schafer - Oracle Matt McAuliffe – Salem State U.

Senior Product Manager Senior Product Manager PeopleSoft DBA

Safe Harbor Statement

The following is intended to outline our general product

direction. It is intended for information purposes only, and

may not be incorporated into any contract. It is not a

commitment to deliver any material, code, or functionality,


commitment to deliver any material, code, or functionality,

and should not be relied upon in making purchasing

decisions. The development, release, and timing of any

features or functionality described for Oracle’s products

remains at the sole discretion of Oracle.

Program Agenda

• Oracle Enterprise Manager

• Application Management Suite

– Real User Experience Insight

– PeopleSoft Application Management Pack



• Salem State University

• Questions

• Appendices

Program Agenda








• Questions

• Appendices

Total Cloud Control


Complete Lifecycle

Management

Integrated Cloud

Stack Management

Business-Driven Application

Management

Self-Service IT | Simple and Automated | Business Driven

Program Agenda








• Questions

• Appendices

Top-Down Application ManagementBusiness-Centric Management Designed Specifically for

Oracle Applications

Are my customer requests working?

How many user sessions are running?


Which component is mis-configured?

Which are the top 5 slowest running SQL statements?

RAC

Application Management Suite for PeopleSoft

System Monitoring

and Diagnostics

User Experience

Management

CompleteComplete


Configuration

Management

Lifecycle

Automation

Greater Value

Broad Functional

Coverage

Program Agenda








• Questions

• Appendices

Business - IT Disconnect

What the business wants to know

• How many users accessed my application in last 30 days?

• How many orders did I accept?

• Which customers/partners did the orders come from?

• What percentage of these orders did I process correctly and if an error occurred – what

User Experience Challenges


• What percentage of these orders did I process correctly and if an error occurred – what error?

What IT can only respond with

• The application was up 99% of the time

• We had 200 concurrent sessions at peak load

• Every server and service in the order management application met it’s performance and availability SLA

• When faults were logged, we are able to resolve them within 2 hours

Real User Experience Insight - Session Capture

Client IP & LocationClient IP & Location

Requested URLRequested URL

Cookie / Session IDCookie / Session ID

Source URL / POST & GET informationSource URL / POST & GET information

Response / Time?Response / Time?

Page

request

1

Browser

Acks

3


Page

response 2

Response / Time?Response / Time?

TCP Status, Server Err, Website Err, etcTCP Status, Server Err, Website Err, etc

Content Scan of Body/HeaderContent Scan of Body/Header

Delivered / Time?Delivered / Time?

User AbortUser Abort

Network Timed OutNetwork Timed Out

Real User Experience Insight Reporting

• Replay of Full User Sessions

• Integrated Diagnostics

• User Flow Performance

Analyses

Some Highlights


Analyses

• Customized Reporting

• Trend Analyses

• Full Data Integration with

Oracle Business Intelligence

Program Agenda








• Questions

• Appendices

PeopleSoft Application Management Pack

• Introduced with 8.48 PeopleTools

– 8.52 will be 5th release

• Development themes

– Day to day management and monitoring

Background

vs



– Centralized UI

vs






Background

vs



– Centralized UI

– Full visibility and management

vs






Background

vs



– Centralized UI


– PSFT specific metrics

vs






Background

vs



– Centralized UI


– PSFT specific metrics

– System monitoring and alerting

vs


• Supported releases

Background

PSFT

Release

Supported

PeopleTools

Versions

Certified

EM Release

8.50 8.48* – 8.50 EM 10g R5

CRM/PT 8.49


• limited functionality

8.50 8.48* – 8.50 EM 10g R5

8.51 8.48* – 8.50 EM 11g R1

8.52 8.50* – 8.52 EM 11g R1

CRM/PT 8.50

HCM/PT 8.51

Enterprise Manager



– Simplify system management

– Improve system monitoring

Looking Forward






8.52 Release


Program Agenda


– Oracle Enterprise Manager





• Questions

• Appendices

Program Agenda







• Questions

• Appendices

Questions


PeopleTools Sessions of Interest

Monday

Time Title Number Location

11:00 Improve ROI and Lower Costs by Mastering PeopleSoft Upgrade Tools

and Resources

14509 Moscone West - 3020

Mastering PeopleSoft Query 12440 Moscone West - 2024

PeopleSoft Answers: How to Prevent Hackers from Exploiting Your

System



2:00 Managing Your PeopleSoft Applications with Oracle Enterprise

Manager

12420 InterContinental – Union

Square

Performance Tuning for the PeopleSoft Administrator 14023 Moscone West - 2022

PeopleTools Developer Series: Building and Consuming Web Services 13985 Moscone West - 2024

3:30 PeopleSoft on Oracle Exalogic: A Perfect Fit 14008 Moscone West - 2022

5:00 PeopleTools Product Roadmap 14504 Moscone West – 3002/3004


Tuesday


10:15 PeopleSoft Enterprise: Oracle Database Technical Update 13580 Moscone South - 310

11:45 PeopleSoft Success: Best Practices for Using PeopleSoft Test

Framework


1:15 PeopleSoft Integration Broker in PeopleSoft PeopleTools Release

8.52: Highlights



PeopleSoft Answers: How to Create a Great PeopleSoft UI 14020 Moscone West - 2024

3:30 PeopleSoft PeopleTools Tips and Techniques 14003 Moscone West - 2022

Oracle Fusion Middleware for Oracle Applications: Get Answers from

Development12388 Moscone West - 2016

5:00 Platform Update for PeopleSoft 14007 Moscone West - 2024

Upgrading to PeopleSoft Feature Pack Releases 14031 Moscone West - 2022


Wednesday


10:15 Application Integration for PeopleSoft Enterprise 12750 Moscone West - 3020

11:45 PeopleSoft PeopleTools Release 8.52: How PeopleSoft's New Search

Features

Will Change The World


1:15 PeopleSoft Success: Using Virtualization to Manage TCO 14006 Moscone West - 2024


5:00 Meet the Experts: PeopleSoft PeopleTools S317455 Moscone West –

Applications/CRM Lounge

PeopleSoft Success: PeopleSoft Portal Creates Great Self-Service

Solutions


PeopleTools Developer Series: Secure Coding Practices 14001 Moscone West - 2024


Thursday


9:00 PeopleSoft Success: One Strategy for Staying Current and On Track

for the Future


PeopleSoft Answers: How to Provide Seamless User Access, On-

Premises or as SaaS


Extending PeopleSoft Applications with Oracle ADF and Oracle SOA

Suite

12381 InterContinental – Union

Square


Suite Square

10:30 PeopleSoft Answers: How to Enable PeopleSoft for Mobile Users 14000 Moscone West - 2022

12:00 PeopleTools Developer Series: Performance Tips for the PeopleSoft

Developer


1:30 Hands On Lab - Install Release 9.1 of PeopleSoft Human Capital

Management in Minutes with Oracle VM

21401 Marriott Marquis - Nob Hill CD

PeopleSoft PeopleTools Product Team Panel Discussion 14005 Moscone West - 2022


Thursday -- Continued


3:00 Hands On Lab - Install Release 9.1 of PeopleSoft Human Capital

Management in Minutes with Oracle VM

21401 Marriott Marquis - Nob Hill CD

PeopleSoft Answers: Oracle Active Data Guard and Oracle GoldenGate for

Read-Only


PeopleSoft Success: Using the Related Content Framework to Empower

Users

14021 Moscont West - 2024


Users

Hosted & Mobile PeopleBooks – PeopleTools PeopleBooks

are available in three formats: Hosted PeopleBooks, PDF’s,

and Amazon’s Kindle format. All can be accessed here:http://www.oracle.com/technetwork/documentation/psftent-

090284.html

Doc Home Pages – Constantly updated direct links to

PeopleBooks, PeopleBook Updates, Release Notes, Installation

Learn MorePeopleSoft Information Development Resources


Information Portal – Locate the documentation, training, and other

info needed to help with your implementation process. Customers

searching for this information should make this their first online

destination. http://www.oracle.com/us/products/applications/054275.html

PeopleBooks, PeopleBook Updates, Release Notes, Installation

and Upgrade Guides, and other useful product documentation

from My Oracle Support. PeopleTools 8.52 Doc Home Page:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&docty

pe=REFERENCE&id=1356456.1

Cumulative Feature Overview (CFO) – Providing concise

descriptions of new and enhanced solutions and

functionality that have become available starting with the

8.4 release through our latest 8.52 release.

https://support.oracle.com/CSP/main/article?cmd=show

&type=NOT&doctype=SYSTEMDOC&id=793143.1

Learn MorePeopleSoft Information Development Resources


Follow us on PeopleSoft_Info

&type=NOT&doctype=SYSTEMDOC&id=793143.1

Upgrade Resource Report Tools – Helps you find all the

documentation, scripts, and files you need for your

upgrade project. https://support.oracle.com/CSP/main/article?cmd=show&type=N

OT&doctype=SYSTEMDOC&id=1117047.1

Program Agenda







• Questions

• Appendices

Business Drive Application Management

User Experience Management• Monitor proactively via alerts from Service Tests

and KPIs

• Triage to isolate problem between network and

server by comparing Service Test results and

examining network time vs. server time of actual

transaction requests

• Get click-by-click user activity information from


RAC

• Get click-by-click user activity information from

session diagnostics

• Analyze usage pattern and response time to

determine where to focus application tuning effort

• Produce service level reports to report on

application user satisfaction and achieved service

levels


System Monitoring & Diagnostics• Manage proactively via metric alerts that serve as

early warnings to potential application problems

• Run Service Tests against mid-tier interface,

database and 3rd-party components to monitor

their availability status

• Manage operational level agreement with

IT infrastructure teams such as database

administration


RAC

administration

• Troubleshoot capacity related problems by looking

at historical metrics that summarize executions by

various application components

• Perform general troubleshooting via PeopleSoft

application log analysis

• Get reports that summarize execution and

capacity utilization of various application

components


Configuration Management• Manage proactively via alerts that indicate potential

configuration drifts

• Troubleshoot configuration related problem via

configuration analysis


RAC

configuration analysis

• Detect unauthorized changes via real time change

detection and change management system

reconciliation

• Prevent configuration related problems from

occurring by enforcing configuration policies and

monitoring via the compliance dashboard


Lifecycle Automation


RAC

Lifecycle Automation• Start, Stop & Restart PeopleSoft components

across multiple domains from a single console

• Change PeopleSoft configuration parameters

• Automate maintenance tasks via the Enterprise

Manager Job System

Service Level Management

• Define operational level objectives

• Gather business requirements

• Agree to expected service levels

• Model end-to-end services

• Centralize management of SLA’s to

gain enterprise-wide view of IT


gain enterprise-wide view of IT

performance

• Dashboards and reports summarize

KPI’s and service levels achieved

Domain Management

• Centralized system

management

• Set up alerts when thresholds

have been reached

• Leverage out of the box

PSFT specific metrics and


policies as well as host

alerts (i.e. file system

space)

• Review performance data to

identify issues or anomalies

Configuration Management

• Make all configuration

changes from within

Enterprise Manager

• Automatically inform

others of configuration

changes


• Create a ‘gold’ copy of

configuration values

• Used to compare against

other domains

Log File Management

• Let Enterprise

Manager

manage the

archiving and

purging of your

log files

• Set up log file


• Set up log file

alerts

• Log files can

be scanned

for desired

patterns or

error codes

Synthetic User Monitoring

• Monitor performance from

an end-user perspective

using:

• Web Transactions

• SOAP Tests

• Include Service Tests for:


• Include Service Tests for:

• Simple Login Tests

• Transactions that

resemble critical paths

taken by end-user

• SOAP Transactions for

associate web services

1 copyright © 2011, oracle and/or its affiliates. all rights reserved. · –oracle enterprise...

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