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Copyright © 2013, Oracle and/or its affiliates. All rights reserved.1
Get Up and Running with Oracle Enterprise Manager for SOA and Oracle Fusion Middleware Gebhard Herget, Bundesagentur für ArbeitRichard Schaller, IPTAustin Weir, Noble EnergyJanardhana Korapala, DellManuel Zini, Bridge Consulting
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.3
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.
The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.4
Oracle Enterprise Manager 12c
Complete Cloud Lifecycle Management
Integrated Cloud Stack Management
Business-Driven Application Management
Self-Service IT Simple and Automated Business Driven| |
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.5
Program Agenda
SOA Suite and OSB at the Bundesagentur für Arbeit
WLS and SOA at Helsana with IPT
SOA, OSB, and Java EE at Noble Energy
WLS and OSB at Dell
OSB at Unicoop with Bridge Consulting
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.6
Bundesagentur für Arbeit(Federal Employment Agency)
Get Up and Running with Oracle Enterprise Managerfor SOA and ORACLE Fusion Middleware
OFMW and OEM CC atFederal Employment Ageny
Seite 8
Bundesagentur für Arbeit (Federal Employment Agency)
SCP+
Dimensions to be covered by EM
EM Deployment Architecture
What is achieved
Value for operations
Conclusion
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 9
The Federal Employment Agency (Bundesagentur für Arbeit - BA) is the largest provider of labour market services in Germany.
Most important tasks are job and training placement, career counseling and providing benefits replacing employment income such as unemployment benefit and insolvency payments with about 11 million customers
Family Benefits Office (Familienkasse) provides child benefit with about 9 million customers
700 agencies and branches
80.000 employees, 170.000 PCs
Who we are
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 10
500 main business applications – most developed by BA
2,200 IT employees (800 JEE-Developers, 50 involved in middlewaremanagement)
Variety of non-Oracle software – Microsoft, SAP, ...
400 Oracle database (versions 10g and 11g)
1,000 WebLogic Domains (versions 10.3.3 through 12.1.1)
6,000 WebLogic Managed Servers deployed on about 700 host servers (8-16core, 48-256GB RAM)
EM CC
4000 managed server deployed in 700 domains
40.000 targets discovered
Who we are - IT
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 11
Benefits
Initiation and establishment of an active two-way process
A step up to a partnership that activates both sides
High acceptance from customer side
Provides Oracle with customer experience
Enables Oracle to get hands-on experience in a customer enterprise environment
Outcome:
A high available, robust and reliable platform
A framework for systems management that covers a broad range of product plugins (management packs) and customer enhancements
SCP+
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 12
Dimensions to cover with EMProducts and Components
OOW, 2013, © IT der Bundesagentur für Arbeit
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Dimensions to cover with EMApplication Life Cycle
Development view to get a first impression on how software interacts with the platform
Provides Test team with in-depth information for detailed performance analyses, helps to identify potential for performance improvements
Provides holistic view for operations to simplify trouble shooting (root cause analysis)
Delivers data for various ITIL discipline
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 14
Dimensions to cover with EMPlatform Lifecycle Management OFMW
Architecture defined in a blueprint
Design provides a more detailed view
Setup represents the entire CI for each component
Provisioning of platform by EM/self service
Deployment of customer components
Deployment of patches and patch bundles
Replace customer tools with EM
Using interfaces for customer specific features
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 15
EM Deployment Architecture (Production)
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 16
Robust infrastructure OEM 12c R2, R3 is forthcoming, 4 environments aligned to staging
Enables staging for new releases and plug ins
Full support of customer setup
Data Source for Service Level Management and Capacity Management
Centralized administration and starting point for fault localization (holistic view)
Management Portal for OFMW
Reports for Service Level Management
Provisioning OAM and OVD in test
What is achieved
OOW, 2013, © IT der Bundesagentur für Arbeit
Seite 17
Value for Operations - Some Screenshots
OSB
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SCA‐Monitoring
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non authorized
informationwithout digging
OOW, 2013, © IT der Bundesagentur für Arbeit
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EM is essential to manage SOA and WCC environments
Delivers transparency and assures manageability
Operation teams love their individual tools but the need for a holistic view is still growing
regaining confidence is hard
Next Steps
Demand-oriented expansion
Maintenance of WebCenter Suite (Patching)
Integration Databases
Conclusion
OOW, 2013, © IT der Bundesagentur für Arbeit
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.21
Helsana and IPT
Helsana Versicherungen AG
Oracle Enterprise ManagerWLS & SOA Management Pack
Schaller Richard, Principal ArchitectSan Francisco, 25th September 2013
The Helsana-Group is the leading Swiss health insurance company.She offers health plans to private and corporate customers and operates only in Switzerland.
¼ of all Swiss habitants are insured @ Helsana 6 Billion CHF premium volume
Context Helsana Versicherungen AG
Enterprise Content Management Project
Capture Management
DocumentManagement
Output Management
Oracle WebLogic Suite
Oracle SOA Suite
Oracle WebCenter
ContentOracle ADF Applications
Oracle Database
09/25/2013 © 2013 [ipt] Switzerland
Context Helsana Versicherungen AG
Enterprise Content Management Project
Capture Management
DocumentManagement
Output Management
Ora
cle
Ent
erpr
ise
Man
ager
Oracle WebLogic Suite
Oracle SOA Suite
Oracle WebCenter
ContentOracle ADF Applications
Oracle Database
09/25/2013 © 2013 [ipt] Switzerland
Challenges Oracle Fusion Middleware product family – new for Helsana
Seamless integration into the IT Service Management
Complex monitoring requirements, End-2-End Monitoring
Fast, reliable and efficient implementation of the monitoring
requirements
Management of JEE and SOA artifacts
09/25/2013 © 2013 [ipt] Switzerland
Main fields of application
Monitoring
Provisioning
Patching
Governance
09/25/2013 © 2013 [ipt] Switzerland
Simple implementation for complex monitoring requirements
Monitoring Templates
Metric Extension
• Adapter for OS, JMX, SNMP (Rich Tool Set)
• Examples:
• Long running processes (notification, if a BPEL process
runs over three days)
• End-2-End monitoring to assure that all scanned
documents are in the document archive
Monitoring
09/25/2013 © 2013 [ipt] Switzerland
Provisioning
Operator
artifact repository WebLogic environments
09/25/2013 © 2013 [ipt] Switzerland
Patching of WebLogic environments
09/25/2013 © 2013 [ipt] Switzerland
Governance
Development Teams
Operating Middleware Team
Database Team
Service Owner OEM
09/25/2013 © 2013 [ipt] Switzerland
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.33
Noble Energy and CSC
Noble SOA and Enterprise Service Level Management
Computer Science Corporation
Noble Energy Snapshot
Independent Oil and Gas E&P
Headquarters: Houston, TX
Employees: ~ 2,200
Fortune 500 Company
NYSE Stock Symbol: NBL
2013 Capital Program: $3.9 B
Market Capitalization: $22 B
2012 Proven Reserves: 1.2 BBoe
2013 Production: 270 – 282 MBoe/d
Five Core Operating Areas All with Significant, Visible Growth Domestic: DJ Basin, Marcellus Shale, Deepwater GOM
International: Eastern Mediterranean, West Africa
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
DJ Basin
DW GOM
WestAfrica
Eastern Med
New Ventur
esOther
Marcellus
Capital Allocation By Area
Noble Enterprise Management (EM) and SOA Goals Mandated in Noble’s Reference Architecture –
Apply runtime governance and supporting policies to all Noble supported SOA software services.
Determine if … a service is meeting its design time requirements (both business and technical)?
Short term Runtime Governance Goals – Automated detection and identification of all Noble services
Catalogue services for easy service identification, ownership, and behavior monitoring
Early identification of problems – identify problems before the user does
Longer term Runtime Governance Goals – Monitor and Measure
Policy Compliance to Noble’s Business and Technical Expectations– i.e. is it available to the user as defined by the business? – i.e. is it named accordingly?– i.e. how good a job is Noble SOA IT doing to keep services available?
A Noble Service’s catalog serves as the basis for runtime governance by identifying the services used and available (for reuse) at Noble and how they meet up to the Noble services standards, guidelines, and policies.
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Noble EM Technologies and Monitored Environments Oracle’s Enterprise Manager Management (EM) Packs. Focusing on
Oracle Business Transaction Management (BTM), an integral component of the following EM (version 12c) packs purchased by Noble: SOA Management Pack Enterprise Edition
WebLogic Server Management Pack Enterprise Edition
Different Objectives Same SOA Governance Goals TEST is for service discovery and validation of compliance to naming, architecture, etc as well as
augmentation to the test / debug process – i.e. performance.
PROD is for cataloguing of the services as well as monitoring / notification / problem identification.
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Noble BTM Deployment Architecture
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Implementation / Configuration –Team Members
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
89.8%
Key Areas of Usage
Early Problem Identification (Start during Testing) – I.e. - Performance
Why’s this so high? See who’s causing the
problem.
I.e. - Correlate problem to the transmitted message Should this be in the
message? i.e. Additional payload info
causing decreased performance.
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Key Areas of Usage
Early Problem Identification (Start during Testing) – I.e. - Deployment / Load
Balancing Why is only 1 node in the
cluster being used? Configuration or Code
problem?
I.e. – Easily identify which service in the Transaction is broken
Compliance (to standards) – I.e. Architecture
Is the implementation compliant with the reference architecture?
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Key Areas of Usage
A Dynamic Noble Service Catalogue – How many services are we dealing with?
Easy to see Services correlated to standards & behavior – i.e.:1. Have naming standards been adhered to?2. Was the service properly deployed? Is it load-
balancing?3. Are the assigned policies being adhered to?4. What services are causing problems? 5. Are we doing a good job of keeping the service
available?6. Has the service been changed recently?7. Who’s accountable?
“Energizing the World, Bettering People’s Lives”
1. 2. 3. 4. 5. 6. 7.
Computer Science Corporation
The Value of BTM to Noble Add SOA Governance to an “In-flight” SOA
Provided Noble with a way to begin injecting governance into the SOA Lifecycle without stopping their SOA initiative
Dynamic and immediate visibility of their SOA services and their behaviors
Full Lifecycle SOA Governance Governance doesn’t stop after service deployment
Don’t depend on what is being said or documented - the “truth” is exposed
Maturing the Noble SOA Process to find problems early on Gets programmers and analyst involved in the governance process – take responsibility for what
they developed
Root cause analysis Visibility into what could be causing the problem, not just the problem itself
Stop blaming the infrastructure …
Common Services added without the coding Fault Handling added to services with a few “clicks”
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Conclusion Don’t confuse BTM with other (infrastructure, EM) monitoring products
Even though BTM provides some infrastructural monitoring, it’s power is at the service level
With BTM think services and more specifically transactions (that combine services into apps)
BTM provides a way to introduce SOA governance without being intrusive to the current development lifecycle Don’t stop what’s already “in-flight”
Learn from facts (metrics) and adjust - balance short term goals with longer term ones
BTM is effective for a SOA enterprise, but requires appropriate teaming BTM tends to be more embraced by the “technical” team members
Be creative on using BTM Use it early in the lifecycle and learn about your services
BTM is an enterprise product It requires “care and feeding”
It requires configuration
It requires a utilization process
“Energizing the World, Bettering People’s Lives” Computer Science Corporation
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.45
Dell
Get Up and Running with Oracle Enterprise Manager
for SOA and Oracle Fusion Middleware
Janardhana Korapala
Database Admin Consultant
Dell IT | Emerging Technologies
Overview of OEM12c Architecture in DELL
47
Dell IT | Emerging Technologies
SOA as a Shared Service• All business segments are SOA-enabled
SOA @ Dell
48
The numbers speak for themselves……• Processes more than 17 million
transactions a day• 100+ re-usable Business Services in
production• Savings of more than 100K development
hours and precious turn around time for key business initiatives & programs – thus increasing business agility
16897 SOA Monitored Targets
69 Domains
542 Managed Servers, 69 Admin Servers
76 Linux Machines
OEM12c All Targets
Dell IT | Emerging Technologies
SOA Platform – OSB/BPEL Footprint for Dell Global IT
OSB:
• 48 Machines spread across 4 data centers in US and
APAC
• 342 WebLogic Servers
• 39 WebLogic Domains across Production & DR and
growing…
• Prod & DR in Active-Active configuration for High
Availability
49
BPEL:
• 16 Machines spread across data centers in US
• 2 Admin Servers
• 16 WebLogic Domains across Production & DR and
growing…
• Prod & DR in Active-Passive configuration for High
Availability
Dell IT | Emerging Technologies50
SOA Platform – OSB Overview
Dell IT | Emerging Technologies
SOA Platform – BPM Footprint for Dell Global IT
10 Servers spread across 2 data centers in US
62 WebLogic Servers
5 WebLogic Domains across Production & DR
Prod & DR in Active-Passive configuration for High Availability
51
Dell IT | Emerging Technologies
Benefits
52
• Uniform Monitoring across the Fusion Middleware
• Reduce the false alerts• Regional Data Collection & Geographic
Visualization• Pre-defined Business Function
Monitoring (e.g. Create SR, Search Account, Create Dispatch)
• Dashboard - Single View of the Global Environment
• User Session Diagnostics & Performance• Comparative Analysis • Daily/Weekly/Monthly Reporting• Integrate with ITSM Tool
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.53
Bridge Consulting and Unicoop
Managing and monitoring an enterprise wide SOA Infrastructure with Enterprise Manager 12cM. Zini, S. Traversari, M. Bettini
55EVOLUTION IN CONTINUITY
• Manuel Zini: Speaker– SOA Team Leader– Architect of the SOA solution
• Devised monitoring requirements based on governance standards• Provided service groupings, business transaction boundaries and SLAs
• Simone Traversari: Senior Database Administrator– Led the deployment of the clustered WebLogic infrastructure
• Designed the physical monitoring architecture• EM12c solution deployment
• Marco Bettini: CTO DBA, Systems Integration and New Technologies areas– Bridge Consulting co-founder
The team
Bridge Consulting
56EVOLUTION IN CONTINUITY
• Based in Florence, Italy• Founded in 1998 by five professionals• 98 employees• Business Areas
– Retail applications– SOA Integration projects– DBA services and support– BI solutions
Highlights
Bridge Consulting
57EVOLUTION IN CONTINUITY
The first consumer cooperative was founded in Florence, Italy in 1891.Now Unicoop Firenze Group has:
• 120 Stores on more than 180,000 Sq. Mts. • Sales of over 2.5 billion euros• More than 1.2 Million Consumer Members• 8000 employees
Highlights
Unicoop Firenze
58EVOLUTION IN CONTINUITY
• A large SOA architecture has been designed and implemented in place of a legacy peer 2 peer integration ‘style’
• The architecture has grown to encompass more than two hundred endpoints, forecasted to reach one thousand.
• Number of components to be monitored is huge
How can we effectively monitor the entire architecture ?
Case study
Case study: Monitoring a large SOA Architecture
59EVOLUTION IN CONTINUITY
• UNICOOP retail is moving from an AS400 legacy Retail merchandise system to an up to date management system developed by Bridge Consulting
• Legacy integrations were point 2 point based on dbtables or files
• Integration continuity during progressive roll out of the several dependent systems was a major concern
• The issue has been addressed designing a SOA integration architecture built around Oracle Service Bus
The context
The context: Unicoop Retail SOA Integration
60EVOLUTION IN CONTINUITY
• Different endpoint types: WS SOAP, WS REST, publishers, subscribers
• Different connectors and adapters: database, file, JMS, SMTP etc.
• One producer, many consumers (publish/subscribe model or WS)
• OSB provides: Decoupling, Adaptation, Routing, Composition, Enrichment etc.
SOA Integration
Oracle Service Bus
Oracle Retail SIM
Web Sites
Store Back Office
LogisticsE-Commerce
SOA: synchronous and asynchronous decoupled with OSB
Coop Merchandise
System
IBMAS400Legacy
Applications
Coop LoyaltySystem
61EVOLUTION IN CONTINUITY
• 1 Half Exadata X3-2• 1 Quarter Exadata X2-2• Oracle Rdbms 11gR2 11.2.0.3
– Oracle Rac– Oracle Partitioning
• 6 HP BL 380 G7 server dual-processor (12 cores)• Oracle Enterprise Linux 5.7• Oracle WebLogic Server 10.3.5• Oracle Service Bus 11.1.1.5.0• Oracle BI Publisher 11.1.1.5.0
Unicoop Infrastructure
Case study: Unicoop Retail SOA Integrations
Bunker A Bunker B
Oracle Data Guard
Ethernet 10Gbit
Cluster WebLogic
½ Exadata ¼ Exadata
Host Linux WebLogic Server Host Linux WebLogic Server
62EVOLUTION IN CONTINUITY
– Reuse– Flexibility– Scalability/Availability– Code Mantainability
SOA: Service decoupling pros/cons
Monitoring challenge
Pros
Cons– Monitoring complexity– Each business function
depends on several components
– Proxy services – OSB Business services– JMS Servers– Topics, Queues, Datasources– JCA Database adapters – JTA Transaction Manager
63EVOLUTION IN CONTINUITY
• Use of BTM integrated with EM12c provides:
– BTM: Monitor data flow from a business perspective
• Business Transaction monitoring• Transaction related SLAs
Solution: EM12c - BTM
Monitoring 1/2
64EVOLUTION IN CONTINUITY
Monitoring 1/2
65EVOLUTION IN CONTINUITY
• Use of BTM integrated with EM12c provides:
– ‘Business application’ information aggregate: eases issue troubleshooting and impact analysis
• Infrastructural SLAs• Transactional SLAs• Target dependencies composition
Solution: EM12c - BTM
Monitoring 2/2
66EVOLUTION IN CONTINUITY
Monitoring 2/2
67EVOLUTION IN CONTINUITY
• Impact analysis of a failure– Defining appropriate Business Applications
and SLAs we can answer the following questions:
• Which business process is impacted and how ?• Based on business process SLAs, does the
failure require immediate intervention or can it be deferred to the next maintenance window ?
– It would be difficult if not impossible to manually perform an analysis on the business impact of a failure
Business impact monitoring
Impact Analysis
68EVOLUTION IN CONTINUITY
Monitoring
69EVOLUTION IN CONTINUITY
Monitoring
70EVOLUTION IN CONTINUITY
Hosts
DatabaseWebLogic
ServerWeb Servers
• Integrate Oracle RUEI for user experience monitoring
• Build EM12c ‘Business Applications’ that span from user experience to the final endpoint on database
• Provide relevant business KPI to business units
Future directions
Future directions
Network
Real User Experience Insight• Monitor ALL real end user transactions• No instrumentation, No maintenance
EM12c + • Database performance pack• BTM
Users
71
Questions & Answers
Team details:
Manuel ZiniSOA Team [email protected]
Simone TraversariSenior Database [email protected]
Marco BettiniCTO DBA, Systems Integration and New Technologies areasBridge Consulting [email protected]
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.72
Graphic Section Divider
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.73
Oracle Enterprise Manager Sessions - WednesdaySession Session Title Day Time Location
CON11255 Real-World Operating Excellence with Oracle Enterprise Manager 12c Wednesday 10:15 AMWestin San Francisco -
Metropolitan I
CON9480 Simplify and Enhance Siebel Management Technologies with Oracle Enterprise Manager Wednesday 10:15 AM Moscone West - 3001
CON9566Get Up and Running with Oracle Enterprise Manager for SOA and Oracle Fusion Middleware Wednesday 10:15 AM Moscone North - 130
CON9584 Deploying Applications in a Private Cloud with Oracle Enterprise Manager Wednesday 10:15 AM Moscone South - 308
GEN8792General Session: Database Management Innovations—Oracle Database 12c Manageability Highlights Wednesday 10:15 AM Moscone South - 103
CON4101Take Your Oracle WebLogic Applications to the Next Level with Oracle Enterprise Manager 12c Wednesday 11:45 AM Moscone North - 130
CON9581 Optimize Oracle Enterprise Manager Monitoring for Your Global Data Center Wednesday 11:45 AM Moscone South - 308CON9579 Step-by-Step Cookbook for Identifying and Tuning SQL Problems Wednesday 1:15 PM Moscone South - 103
CON9589 Building a SPARC Cloud with Oracle Enterprise Manager Ops Center 12c Wednesday 1:15 PMWestin San Francisco -
Metropolitan I
CON4666Oracle Enterprise Manager 12c Database Lifecycle Management Automatic Provisioning and Patching Wednesday 3:30 PM Moscone North - 131
CON8768 DBA Best Practices for Protecting Data Privacy with Oracle’s Data Masking Wednesday 3:30 PM Moscone West - 2024
CON9577 Active Session History Deep Dive: Advanced Performance Analysis Tips Wednesday 3:30 PM Moscone South - 104
CON3255 Being Sure: Confident Consolidations with Oracle Real Application Testing 12c Wednesday 5:00 PM Moscone South - 306
CON6217Using Oracle Enterprise Manager 12c to Manage Engineered Systems and Oracle Fusion Middleware Wednesday 5:00 PM Moscone North - 130
CON9588 Get Proactive: Best Practices for Upgrading to Oracle Enterprise Manager 12c Wednesday 5:00 PM Moscone South - 308
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.74
Oracle Enterprise Manager Sessions - Thursday
Session Session Title Day Time Location
CON9605Databases “On the Fly”: Unravel the Cloud Potential in Oracle Enterprise Manager 12c Thursday 11:00 AM Moscone South - 308
CON3103 Real Oracle Real Application Testing: What to Expect and Prepare For Thursday 12:30 PM Moscone South - 104
CON6129Migrating Oracle Enterprise Manager to a New Data Center with Near-Zero Downtime Thursday 12:30 PM Moscone South - 308
CON9575Keyword-Driven Testing with Oracle Application Testing Suite: Application Testing Reinvented Thursday 12:30 PM Moscone West - 3018
CON5677Bank of America and Oracle Enterprise Manager 12c: Delivering Productivity and Efficiency Thursday 2:00 PM Moscone South - 308
CON9571 JVM Diagnostics: Java Profiling in Production Environments Thursday 2:00 PM Moscone North - 130
CON9587Manage Beyond Limits: Oracle Enterprise Manager CLI and Other Extensibility Features Thursday 3:30 PM Moscone South - 308
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.75
Oracle Enterprise Manager DEMOgroundsSession Title Location
Application and Infrastructure Testing Moscone West - W-098Automatic Application and SQL Tuning Moscone South, Left - SL-001Automatic Fault Diagnostics Moscone South, Left - SL-005
Automatic Performance Diagnostics Moscone South, Left - SL-006Complete Data Center Monitoring Moscone South, Left - SL-018Complete Database Lifecycle Management Moscone South, Left - SL-014Data Masking and Data Subsetting Moscone South, Left - SL-015Delivering and Managing Database as a Service Moscone South, Left - SL-017End-User Diagnostics Moscone South, Right - SR-222End-to-End Management of Oracle E-Business Suite Moscone West - W-014Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - SR-250Infrastructure as a Service Moscone South, Center - SC-175Oracle Applications Management Moscone West - W-062
Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - SL-013Oracle Real Application Testing Moscone South, Left - SL-002Oracle WebLogic Server, Oracle Coherence, and Middleware Cloud Management Moscone South, Right - SR-206SOA Management Moscone South, Right - SR-224Zero to Cloud: Infrastructure to Testing as a Service Moscone South, Left - SL-016
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.76
Enterprise Manager Resources Oracle.com: http://www.oracle.com/enterprisemanager
– Enterprise Manager Customer References
OTN: http://www.oracle.com/technetwork/oem– Demos on Demand– Enterprise Manager Forums
Enterprise Manager Training from Oracle University– Oracle Enterprise Manager 12c Learning Library– Oracle Enterprise Manager Cloud Control 12c: Install and Upgrade – Using Oracle Enterprise Manager Cloud Control 12c Ed 1– Oracle Enterprise Manager 12c: Overview Bundle Self-Study– Oracle Enterprise Manager 12c: Management Bundle Self-Study
Partners– List of Enterprise Manager Specialized Partners– Oracle Enterprise Manager OPN Knowledge Zone– Oracle Enterprise Manager OPN Specialization– Oracle Enterprise Manager Application Quality Management OPN Specialization – IOUG Oracle Enterprise Manager Special Interest Group
Social Media– Twitter, Facebook, YouTube, Linkedin, Blog
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.77
Copyright © 2013, Oracle and/or its affiliates. All rights reserved.78