1 copyright © 2013, oracle and/or its affiliates. all ... · con9572 - make the most of your...

CON9572 - Make the most of your Exalytics and BI investments with Enterprise Manager 12c

Henrik Blixt, Oracle

Dhananjay Papde, Tech Mahindra

Mark Rittman, Rittman Mead


Agenda

Introduction to BI and BI Management

Problem areas and solutions for BI and Exalytics

Management

Dhananjay Papde, Tech Mahindra

Mark Rittman, Rittman Mead Consulting


65% 20% 15%

Run the

Business

Grow the

Business

Transform the

Business


Business Intelligence Market Drivers

Operational Efficiency

Grow revenue

Real-time analysis Growing User Base

Data Growth


Impacts on IT

Computing

Power

Data and

Datasources Cost

Pressure

Resource

Constraints


BI Management Challenges

Availability

• Are the systems performing?

• Is the right person notified when something goes wrong?

Visibility

• How to reduce time researching and diagnosing issues?

• Were best practices and configuration standards followed?

Scale

• Are resources fully utilized and how to keep costs under control?

• What’s the most effective way to manage large environments?


Oracle Enterprise Manager 12c

Complete Cloud

Lifecycle Management

Integrated Cloud

Stack Management

Business-Driven Application

Management

Self-Service IT Simple and Automated Business Driven | |



Availability

Visibility Scale


BI is mission critical

Can’t wait for users to call when

something happens

Real-time analysis increase

performance demands

If issues happen, route issues to the

right contact


Pro-active monitoring

Monitor key metrics and get

alerted when thresholds are

violated

Monitor on what users do and

from where they do it

Alert on log file entries



Availability

Visibility Scale


Looking for the needle in the haystack

Metrics and information are hard to

correlate

Manually looking through log files is

difficult and time consuming

Dependencies between components might

not be immediately known and must be

manually discovered


How do we find the needle?

Search BI and other middleware

log files across domains and

instances from one location

Use the Exalytics and BI

Topology Viewers to graphically

visualize problem areas and

potential up- and downstream

dependencies


Manage change gracefully

Use configuration standards to ensure proper configurations

Prevent configuration drift

Automatic rule validation for properties

Ensure compliance with best practices and company standards



Availability

Visibility Scale


Scale

Multiple domains

Large number of components

spread over many hosts

Dynamic virtualized environments


Management made easy

Manage everything from a single

pane of glass

Exalytics Dashboard and topology

offers quick access to component

status and health

Overview/summary pages with drill-

downs helps to narrow down and dig

further into areas of interest.


Reduce Cost Improve Service Levels

Manage as a

System

Solution Benefits

Increase IT staff productivity through

centralized management and out-of-

box monitoring

Improve service by minimizing

downtime due to planned or

unplanned changes or outages

Manage your platforms and

components as end to end systems

20 Copyright © 2013 Tech Mahindra. All rights reserved. 20

Oracle Enterprise Manager 12c

& BI Management

Dhananjay Papde Oracle Open World 2013

21 Copyright © 2013 Tech Mahindra. All rights reserved.

Principal Consultant / Operations Head at

TechMahindra

Winner of the Oracle Fusion Middleware

Innovation Award at Oracle Open World

Author of “Oracle Enterprise Manager 12c

Administration Cookbook” by Packt

Publishing

Nominated for Oracle UK Customer Awards in

2013

Dhananjay Papde


Key Speaker at various Events like

– Oracle International Conference in Birmingham

– Oracle Data Innovation Forum, London & Dublin

– Oracle Special Interest Group, Oracle Solihul, UK

– UKOUG Tech13 Conference in Manchester, UK

My Blog :

– http://dhananjaypapde.blogspot.co.uk

Dhananjay Papde

http://dhananjaypapde.blogspot.co.uk/





Enable BI management from EM12c

Usage Tracking in OBIEE 11g

Use Cases – Average Query Time

– Resource Usage

– Failed Logins

– BI Performance Summary

– Compare Configurations

– Connection pool monitoring

– Log file monitoring

Agenda

“EM 12c is one of, THE Most complete & comprehensive solution from Oracle EM

team & scope will continue to extend with every single acquired or developed

product. It is truly a ground breaking product”


Enable BI management


Enable BI monitoring from EM12c

1 •Install Oracle Business Intelligence OBIEE 11g

2 •Install or Upgrade EM12c Release 2 (12.1.0.2.0) system, or higher.

3 •Install Oracle Management Agent version 12.1.0.2.0 or higher on OBIEE server

4 •Deploy Enterprise Manager for Oracle Fusion Middleware plug-in, 12.1.0.3.0 version, or higher on OBI Server

5

•Discover the required BI Instance & Essbase targets.

•BI instance and Essbase targets are automatically discovered when you discover the weblogic domain that they are part of.

•BI instance and Essbase targets may be part of - an undiscovered weblogic domain or - It could be new or modified weblogic domain

6 •Monitor the BI instance & Essbase targets from EM12c


Custom Solution of

Usage Tracking in OBIEE 11g


Custom Solution of Usage Tracking in OBIEE11g • In OBIEE11g, Custom solution about ‘Usage Tracking/Metrics’


Use Cases in EM12c


Use Cases Metric Area Use Case Details Expert

Rating *

1 Performance Management Average Query Time 3

2 Performance Management Resource Usage 4

3 Proactive Management Failed Logins 4

4 Performance Management BI Metrics comparison using Overlay and

named chart feature

4

5 Compare Configurations Compare Configurations of Production & non-

production environment

5

6 Performance Management Connection Pool Monitoring 5

7 Server Log Monitoring Log File Monitoring 5

• Average ratings as given by experienced BI administrators / Operations team (Scale 1 – 5; 5 being highest rating)


Performance Management

1. Use Case –

Average Query Time


Performance Management Performance Management

CPU & Memory Usage

CPU Usage (%) with

Time

Memory Usage(MB) with Time

Response and Load

Average Query Time

Server Queries per

Second

Completed Requests per

second


Use Case –

Average Query Time

Business Requirement

• BI Average query response time should be less than 2 minutes.

• System should be able to track this & on breach of threshold values raise alerts

Solution

• In EM12c, Average Query Time metric can be used.

• Alerts will be generated, if Average Query time, is more than 2 minutes.


Use Case –

Average Query Time

• Click on BI Server -> Monitoring -> Metric and Collection Settings


Use Case –

Average Query Time • Enter Average Query Time (seconds) as shown in this image


• In Corrective Actions -> Click Add (next to Warning)

Use Case –

Average Query Time


6 types of Corrective Actions are possible

• Fusion Middleware Process Control

• OS command – Execute a script on OS

• Multi-Task

• Reuse Action

• From Library – Execute a script stored from library

• Agent Response Action

Use Case –

Average Query Time


In Fusion Middleware Process Control Corrective Action • Enter the required details on the screens

Use Case –

Average Query Time


Use Case –

Average Query Time • Warning and Critical Corrective Action is created


Performance Management

2. Use Case –

Resource Usage



• User reported that sometime a specific report runs fast and sometimes it is very slow

• After further analysis we observed this happens only during peak load time.

Solution

• In EM12c, BI Presentation Server Resource metric can be used to monitor resource usage

• We can monitor the usage of Server resources.

Use Case –

Resource Usage


Use Case –

Resource Usage • Enter CPU % and Memory Usage in MB

• These alerts can vindicate, if horizontal or vertical scaling is required for the BI

infrastructure


Use Case –

Resource Usage


Proactive Management

3. Use Case –

Failed Logins


Define Metric

Thresholds

Set collection schedule

Generate Alerts

Create Incidents

Manage Incidents

Proactive Management



• Business requirement is to monitor any failed login attempts

• This will also help in monitoring of any malicious attacks

Solution

• We will use EM12c to set Failed Logins Metric

• Alert will be generated whenever the Failed Logins attempts is more than 3 in one second.

Use Case – Failed Logins



Click on obips1 -> Monitoring -> Metrics and Collection Settings


Edit Metric Value for Failed Logins



Use Case – Failed Logins Auto alert and Incident has been created


Performance Tuning

4. Use Case

BI Performance Summary


Problem Statement

• BI Performance Metrics Comparison of two time slices

• For eg compare metrics (say, Active Sessions) of today vs Tomorrow

Solution

• On the BI performance Summary page

• Use the Overlay Feature to view & compare the metrics

• And store as named charts

• Automated analysis is possible

Use Case – BI Performance Summary


BI Performance Summary

• Click BI Coreapplication -> Monitoring -> Performance Summary


BI Performance Summary • Performance Summary Page is seen, Click on Metric Palette to view all metrics

• Drag and drop metrics from palette to the graph or select


BI Performance Summary Page

(Overlay feature) • Click On Overlay to view Today with Yesterday metrics etc

• Save Chart Set to view the configured data later


Performance Tuning

5. Use Case –

Compare Configurations


Problem Statement

• Compare production & non-production BI instances

Solution

• Use Compare Configuration metric

Use Case – Compare Configurations


Use Case – Compare Configurations • Click on Configuration -> Compare… and then enter First BI Farm details


Use Case – Compare Configurations • Enter second farm details and comparison template details, if any


Use Case – Compare Configurations

• The Job has completed successfully

• The details are also sent over email


Performance Tuning

6. Use Case –

Connection Pool Usage


Use Case –

Connection Pool Usage

Problem Statement

• User is experiencing delay in dashboard response time.

• OBI Dashboard users reported that the dashboard response time is slow during specific time period of day.

• After further analysis we observed this happens only during peak load time.

Solution

• We decided to monitor the usage of connection pool.

• We will use OEM12c DBConnectionPool metric to monitor connection pool usage.


Use Case –

Connection Pool Usage Click on obips1 -> Monitoring -> Metrics and Collection Settings


Use Case –

Connection Pool Usage Enter Oracle BI DB Connection Pool metric details


Performance Tuning

7. Use Case –

Log File Monitoring


Use Case –

Log File Monitoring

Problem Statement

• Monitor frequently occurring keyword say “ERROR” or “ORA-600” in server log and then alert on occurrence of the same

Solution

• Log file monitoring can be used.

• Very useful for tracking recurring errors


Use Case –

Log File Monitoring

Enter Log File Pattern Matched Line Count details


Use Case –

Log File Monitoring Enter Log File Pattern Matched Line Count


Contact Details

[email protected]

[email protected]

http://dhananjaypapde.blogspot.co.uk

mailto:[email protected]

mailto:[email protected]


T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or

+61 3 9596 7186 (Australia & New Zealand) or +91 997 256 7970 (India)

E : [email protected]

W : www.rittmanmead.com

Rittman Mead and Oracle EM12cR3 &

the BI Management Pack

Mark Rittman, CTO, Rittman Mead

Oracle Openworld 2013, San Francisco

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Introducing Rittman Mead

• Oracle Gold Partner, based in the UK and with offices in the USA (Atlanta), India and Australia

• Approx 120+ staff including 1 Oracle ACE Director and 2 Oracle ACEs

• All consultants focused on Oracle BI, DW, EPM and analytics tech

• Provide consulting, training, managed services for customers around the world

• Speaker: Mark Rittman, CTO & co-founder

‣Oracle ACE Director

‣Author of Oracle Press OBIEE book

‣Writer for Oracle Magazine, OTN etc

‣Blogger at http://www.rittmanmead.com/blog

http://www.rittmanmead.com/blog

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




What We Do

• Offer consulting, training, global managed services around Oracle BI&DW

• From expert services to full-service implementations

• Build complex BI and analytics systems spanning multiple products, with lots of integration points

• Work with customers and products at the cutting edge - first UK partner to buy an Exalytics server

• Build systems that then need to be supportable and reliable

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Across All of Oracle’s BI, DW, EPM and Analytics Products

• OBIEE 10g, 11g, Oracle BI Applications

• Oracle Database & Exadata

• Oracle Data Integrator, OWB

• Oracle TimesTen

• Oracle Essbase and Oracle OLAP

• Oracle GoldenGate

• Oracle WebCenter

• Oracle VM

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Rittman Mead and Oracle EM12cR3 Cloud Control

• Enterprise Manager 12c is our recommended solution for managing and monitoring the Oracle tech

stack

• Integration points with all of the products we offer services around

• Leverage existing customer investment + value-add management packs

• Three main usage scenarios:

• Support our global managed services operation

• Manage and maintain our internal DEV environment

• Support our Exalytics center of excellence

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Global Managed Services and EM12cR3

• Global managed services for customers around the world

• 2nd and 3rd-line support for Oracle BI&DW systems

• Centralized place for managing these systems

‣Base EM functionality

‣BI Management Pack

• Manage and monitor OBIEE, Essbase, DAC, Exalytics

• Service-level Management (SLM)

‣Create and run availability tests

‣Service beacons & synthetic tests

• Snapshot configurations & BI parameters

• Apply middleware & database patches

• Manage all BI systems for a client, and all

client systems, from a single console

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Managing, Monitoring and Controlling our Dev Environment

• Rittman Mead use a number of VM platforms for our internal DEV cloud environment

• Many permanently-running VMs hosting OBIEE + other servers

• Centrally managed and monitored using EM12cR3

• Detect configuration changes - who broke the server?

• Load testing, stability testing, other availability testing

• Model the environments we’ll build for our customers

• Easy for developers to add their servers to the EM repository

• Plug-ins from Oracle and community for 3rd-party products

• Integration with all of the products we use day-to-day

‣OBIEE 11g, 10g

‣ODI

‣Oracle Database

‣Essbase

‣DAC + BI Apps

• VMWare etc

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




OEM12cR3 Supporting Rittman Mead’s Dev Environment

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Support for BI Products Beyond BI Management Pack

• BI Management Pack mainly known for OBIEE 11g features

• But also provides features around supporting products

‣Oracle BI Apps DAC - monitoring INFA ETL loads

‣Oracle Essbase - as part of OBIEE 11.1.1.7,

or full EPM Suite

‣OBIEE 10g (through manual target registration)

‣Oracle Exalytics (more in a moment)

• Plus EM12c also provides monitoring for

‣Oracle Database

‣ODI

‣Oracle GoldenGate

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Managing and Monitoring our Exalytics Environment

• Recently added in EM12cR3 - support for Exalytics servers

• Register Exalytics server as a target type, monitor OBIEE and TimesTen elements as a “system”

‣Perform all regular OBIEE 11g + 10g management and monitoring

• Host hardware monitoring, ILOM etc

• Monitor vCPU usage in trusted partitions configuration

T : +44 (0) 1273 911 268 (UK) or (888) 631-1410 (USA) or




Rittman Mead and Oracle EM12cR3 &

the BI Management Pack

Mark Rittman, CTO, Rittman Mead

Oracle Openworld 2013, San Francisco

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 of the corporate presentation template 80

Oracle Enterprise Manager Sessions - Monday

Session Session Title Day Time Location

CON3267

Managing Oracle WebLogic Server and Oracle Coherence with Oracle

Enterprise Manager 12c Monday 10:45 AM Moscone North - 130

CON6287

Managing the Manager: Tips and Tricks for Maintaining Oracle Enterprise

Manager 12c Monday 10:45 AM Moscone South - 102

CON9572

Make the Most of Your Oracle Exalytics and BI Investments with Oracle

Enterprise Manager 12c Monday 10:45 AM Moscone North - 131

CON9576 Six Essential Features for Effective Cloud-Based Testing Monday 10:45 AM Moscone South - 103

CON2131 DBA Best Practices for Performance Tuning in a Pluggable World Monday 12:15 PM Moscone South - 308

CON9582 Oracle Exadata Management Deep Dive with Oracle Enterprise Manager 12c Monday 12:15 PM

Westin San Francisco -

Metropolitan I

CON9573

Managing the Oracle Identity Management Platform with Oracle Enterprise

Manager Monday 1:45 PM Moscone North - 130

CON9590 Oracle Enterprise Manager 12c: Architecture, Concepts, and Best Practices Monday 1:45 PM Moscone South - 104

CON9578

Automatic Workload Repository Soup to Nuts: Fundamentals of Database

Performance Analysis Monday 3:15 PM Moscone South - 104

CON9591 Oracle Enterprise Manager 12c Deployment and Tuning Best Practices Monday 4:45 PM Moscone South - 308

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 of the corporate presentation template 81

Enterprise Manager Resources Oracle.com: http://www.oracle.com/enterprisemanager

– Enterprise Manager Customer References

OTN: http://www.oracle.com/technetwork/oem

– Demos on Demand

– Enterprise Manager Forums

Enterprise Manager Training from Oracle University

– Oracle Enterprise Manager 12c Learning Library

– Oracle Enterprise Manager Cloud Control 12c: Install and Upgrade

– Using Oracle Enterprise Manager Cloud Control 12c Ed 1

– Oracle Enterprise Manager 12c: Overview Bundle Self-Study

– Oracle Enterprise Manager 12c: Management Bundle Self-Study

Partners

– List of Enterprise Manager Specialized Partners

– Oracle Enterprise Manager OPN Knowledge Zone

– Oracle Enterprise Manager OPN Specialization

– Oracle Enterprise Manager Application Quality Management OPN Specialization

– IOUG Oracle Enterprise Manager Special Interest Group

Social Media

– Twitter, Facebook, YouTube, Linkedin, Blog

http://www.oracle.com/enterprisemanager

http://www.oracle.com/us/corporate/customers/customersearch/index.html?xProductServices=12/44

http://www.oracle.com/technetwork/oem/em12c-screenwatches-512013.html

http://www.oracle.com/technetwork/oem

http://www.oracle.com/technetwork/oem/em12c-screenwatches-512013.html

http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getCourseDesc?dc=D73067GC10

https://forums.oracle.com/forums/category.jspa?categoryID=70


https://apex.oracle.com/pls/apex/f?p=44785:141:104974085335854::::P141_PAGE_ID,P141_SECTION_ID:16,92




http://www.oracle.com/partners/en/knowledge-zone/database/enterprise-manager-021472.htm?ssSourceSiteId=ocomen


http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getCourseDesc?dc=D74510







https://solutions.oracle.com/scwar/sc/index.html?canned_search=PP_SPEC_OENTM



https://competencycenter.oracle.com/opncc/spec_status.cc?spec_id=18

https://competencycenter.oracle.com/opncc/spec_status.cc?spec_id=16

http://www.ioug.org/p/cm/ld/fid=148&gid=440

http://twitter.com/

https://www.facebook.com/oracleenterprisemanager

http://www.youtube.com/OracleEnterpriseMgr

http://www.linkedin.com/groups?about=&gid=2688744

http://blogs.oracle.com/oem/

1 copyright © 2013, oracle and/or its affiliates. all ... · con9572 - make the most of your...

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