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1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical Officer CIGNA Group Insurance

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Page 1: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

1 © Copyright Life Insurance Company of North America 2005

Intervention & Preventative Programs to Reduce Healthcare Costs

Barton Margoshes, MDChief Medical Officer

CIGNA Group Insurance

Page 2: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

2 © Copyright Life Insurance Company of North America 2005

Key Points

•Employee benefits costs will continue to rise

•Demographic trends will likely create the “Perfect ‘Benefits’ Storm”

•Healthcare and Disability costs are linked

•A company’s competitive advantage depends on its workers

•Keeping employees healthy and at work is a viable and essential business strategy

•Quality oriented programs that integrate and coordinate patient-centric services such as Disease Management and Behavioral Health/EAP can reduce total costs

Page 3: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

3 © Copyright Life Insurance Company of North America 2005

Rising Healthcare Costs

• Healthcare costs continue to significantly outpace the rate of inflation

• Health care in U.S. represents 16% of GDP. Estimated to reach 20% by 2015

• Since 2000, premiums for family coverage have increased by 59%, compared with inflation growth of 9.7% and wage growth of 12.3%

- Kaiser Family Foundation & Health Research and Educational Trust Employer Health Benefits 2004 Survey

• Total health premiums paid by employers have risen rapidly

Hewitt Health Value Initiative™ 2003

Page 4: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

4 © Copyright Life Insurance Company of North America 2005

The Aging Workforce

• In 2010, 51% of labor force will be over 40

- Bureau of Labor Statistics, Monthly Labor Review, Nov. 2001

• In 2003, Americans aged 55 and older made up approximately 12% of the workforce - the highest percentage ever recorded

- Bureau of Labor Statistics, Monthly Labor Review, May 2002

• Aging labor force is expected to cause 37% increase in incidence of disability

- JHA Factbook 2001

• Health care costs rise with age

Applied Research and Analysis Directorate 2004

Page 5: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

5 © Copyright Life Insurance Company of North America 2005

Department of Labor 2004

Workers on Long-Term Disability

Labor force grew only by 11% in the

same 10 year period

62% increase

Page 6: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

6 © Copyright Life Insurance Company of North America 2005

Chronic Conditions

• Approximately 125 million Americans suffer from at least one chronic condition – expected to reach 157 million by 2020

- Business and Health 10/20/03

• The 5 illnesses where costs increased the most were heart disease, asthma, mental disorders, cancer and hypertension

- Health Affairs 8/04

• In 2000, U.S. spent $774 billion to treat chronic conditions – that’s 70 percent of the total spend on healthcare

- 2003 Mercer/Marsh survey

• “The highest rate of increase in medical and disability claimscosts is among 30- to 39-year-olds, and both are due to obesity.”

- Helen Darling, president of the National Group on Health, a Washington, D.C. consortium of 208 large employers

Page 7: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

7 © Copyright Life Insurance Company of North America 2005

Growing Impact of Obesity

• Obesity drove 27% of medical cost increases between 1987 and 2001

- The Impact of Obesity on Rising Medical Spending, Health Affairs, Web Exclusive, 2004

• For the obese employee population

• Annual health care costs are 37.4 percent higher

• Annual hospital inpatient days are 45 percent higher

• Lost workdays annually due to obesity are 39.3 million

- Jacobsen, M. "The Epidemic of Obesity: The Costs to Employers and Practical Solutions" 2002

Page 8: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

8 © Copyright Life Insurance Company of North America 2005

Average Cost to Treat Obesity vs. Normal Weight

Source: Kenneth Thorpe, Emory University

Page 9: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

9 © Copyright Life Insurance Company of North America 2005

Another View of the Cost of Obesity

  Overweight Obese More Obese Extremely Obese

  up to 30 lbs 30 to 60 lbs

over 60 to 100 lbs

overmore than 100 lbs

over

Men/Women Men/Women Men/Women Men/Women

Medical Costs $169/$495 $392/$1,071 $569/$1,549 $1,591/$1,359

Absenteeism $6/$93 $$70/$302 $643/$936 $436/$805

Total $175/$588 $462/$1,372 $1,212/$2,485 $2,027/$2,164

Source: American Journal of Health Promotion, Sept/Oct.

Employer with 1,000 lives: Represents > $285,000 additional costs

Page 10: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

10 © Copyright Life Insurance Company of North America 2005

Economic Burden of Painful Conditions

$0$2,000$4,000$6,000$8,000

$10,000$12,000$14,000$16,000$18,000

Absence andDisability

Medical Costs

White, A, et. al; JOEM, Sept. 2005

Page 11: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

11 © Copyright Life Insurance Company of North America 2005

Impact of Chronic Conditions

“Disease Management of Chronic Conditions Offers Opportunities forImproved Clinical and Financial Outcomes” Intracorp 2002

Page 12: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

12 © Copyright Life Insurance Company of North America 2005

Impact of Mental Health Costs

● More than 85% of primary care physician visits have a psychological component

– American Medical Association 2002

● 40% of disabilities have a behavioral component

– Managed Behavioral Health News 1998

● Mental stress/depression claims are the fastest growing disability claim

– Mercer/Marsh Time Off and Absence Survey 2003

● Depressed workers lose about 5.6 hours of productive time on the job each week, compared with 1.5 hours for non-depressed workers

– Journal of the American Medical Association 2003

Page 13: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

13 © Copyright Life Insurance Company of North America 2005

• Nearly 1 in every 10 adults in the U.S. experiences some form of depression every year.1

• 3 of the top 10 most costly prescribed drugs in the U.S. are anti-depressants2 with other conditions.

• Depression often co-occurs with other conditions, e.g. heart disease, stroke, diabetes cancer, perinatal, Parkinson’s, HIV/AIDS

• Untreated or inappropriately treated depression leads to higher medical costs

Why Focus on Depression?

1-National Institute for Mental Health, 2004; 2- Pharmacy Benefit Report 2003 edition;

Page 14: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

14 © Copyright Life Insurance Company of North America 2005

Draining Your Company’s Productivity

Leading cause of absenteeism and diminished productivity2

The second leading cause of disability in the U.S.1

0

1

2

3

4

5

6

LostProductivityHours/Week

DepressedNon-Depressed

Impact on Productivity2

1 - National Health Care Quality Report: Mental Health Effectiveness, 2003.2 - Substance Abuse and Mental Health Services Administration and National Institutes of Health. Mental Health: A Report to the Surgeon General, 1999.

Page 15: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

15 © Copyright Life Insurance Company of North America 2005

What Can We Do About It?

Integrated Health Management

Page 16: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

16 © Copyright Life Insurance Company of North America 2005

Integrated Health Management Rationale

• Health and disability are inextricably linked

• Enhancing health can lead to lower medical and disability costs

• IHM addresses the largest segment of benefit costs: medical, absence, lost productivity

• Optimal use and integration of existing programs promotes better health and productivity

• Prevention of illness and disability should be primary goal

• Health and Disability follow the same continuum

Page 17: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

17 © Copyright Life Insurance Company of North America 2005

The Health and Productivity Continuum

Health Risk Acute Illness Recovery Chronic

Fully Productive

Productivity Risk

Absence Return to Work

Long Term Disability

Page 18: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

18 © Copyright Life Insurance Company of North America 2005

An Integrated Health & Productivity Management Model Should Consider…

Health related systems:

● Healthcare

● Incidental absence & FMLA

● Short and long term disability

● EAP/Behavioral health

● Pharmacy

● Wellness and disease management

● Workers compensation

Non-health related systems:

● Corporate culture

● Policies and procedures

● Benefit plan designs

● Alignment of incentives

● Training and human resources

● Employee communication

● Data integration

Page 19: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

19 © Copyright Life Insurance Company of North America 2005

An Integrated Health Management Model

Disability & HealthCare Connect

Confidential, unpublished property of CIGNA. No unauthorized duplication or distribution.

Page 20: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

20 © Copyright Life Insurance Company of North America 2005

Integrated Health Management Impact

• 20% of employees were responsible for 91% of employee medical costs

• Employees on short term disability represented only 5% of employees but were responsible for 35% of employee medical costs

• Most of the top cost drivers are the same for both disability and medical

• Disability claimants with chronic conditions experience longer durations whether or not the disability was primarily due to the chronic condition

• Short term disability (STD) durations and return to work percentages are consistently better

• Employees engaged in Disease Management - Cardiovascular Disease and Low Back Pain programs - experience shorter disability durations and a lower incidence of short term disability

• EAP interventions resulted in a decrease in lost productivity

Page 21: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

21 © Copyright Life Insurance Company of North America 2005

12%Shorter STD

durations

6%Higher Return to Work rate

0%

5%

10%

15%

20%

For a 10,000 life employer this represents between $300,000 and $600,000 in direct

disability cost savings per year

IHM Results in Shorter Disability Durations

Confidential, unpublished property of CIGNA. No unauthorized duplication or distribution.

Page 22: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

22 © Copyright Life Insurance Company of North America 2005

Why Disease Management?

Chronic conditions drive a significant portion of total health care expenses

● Higher medical claims

● Higher pharmacy claims

● More frequent disability claims

● Reduced productivity

Better management improves outcomes; can deliversignificant savings

Source: CIGNA HealthCare

15.3% 9.0%

3.8%

36.9%

5.7%

29.2%

Recurrent Others Healthy & Routine

Chronic Catastrophic Acute

Distribution of CostBy Disease Type

Page 23: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

23 © Copyright Life Insurance Company of North America 2005

AdmissionRate

Reduction

MedicalCost

Savings

Asthma

Diabetes

Cardiac

Low Back

COPD

Total:

9%

8%

15%

20%

5%

12%

5%-6%

7%-9%

8%-12%

14%-17%

9%-10%

9%-11%

Disease Management Delivers Cost Savings

Condition

Improvedhealth

lowers cost

Page 24: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

24 © Copyright Life Insurance Company of North America 2005

Disease Management Reduces Both Medical and Disability Costs

Confidential, unpublished property of CIGNA. No unauthorized duplication or distribution.

Condition Admission Rate

Reduction

Medical Cost Savings

Disability Incidence

Rate Reduction

Disability Duration

Reduction

Cardiac 15% 8-12% 3% 7.7%

Low Back 20% 14-17% 1% 18%

Page 25: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

25 © Copyright Life Insurance Company of North America 2005

Does EAP Make a Difference?Do EAPS Make a Difference?

General Motors reported that use of EAP generated a 72% reduction in dollars paid for accident and disability benefits for employees with substance abuse problems

Ford and GM reported their EAP’s generated a 9:1 ROI

LA Department of Water and Power reported their EAP generated a 2.5:1 ROI

EAPA reports effective EAP programs resulted in:

● 27% few workers comp claims

● 57% improvement in absenteeism

● 48% improvement in employee retention

● 58% decline in employees reporting on the job physical health problems

Page 26: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

26 © Copyright Life Insurance Company of North America 2005

What We All Would Like to See!

Average Medical & Disability Costs for Employees

$515

$1,300

$375

$16

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

Low er 80% ofEE's

Top 20% ofEE's not on

STD

EE's on Dis(med+ dis) on

STD

PE

PM Disability

CostsMedicalCosts

Confidential, unpublished property of CIGNA. No unauthorized duplication or distribution.

Page 27: 1 © Copyright Life Insurance Company of North America 2005 Intervention & Preventative Programs to Reduce Healthcare Costs Barton Margoshes, MD Chief Medical

27 © Copyright Life Insurance Company of North America 2005

Questions?