1 finding the fix that fits: human systems dynamics at work april 16, 2008 seeing and influencing...
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Finding the Fix that Fits:Finding the Fix that Fits:Human Systems Dynamics at WorkHuman Systems Dynamics at Work
April 16, 2008April 16, 2008
Seeing and Influencing (continued)
Shaping Possibilities
Glenda H. Eoyang, Ph.D.
[email protected] April 2008 1© 2007. Human Systems Dynamics Institute.
Finding the Fix that FitsFinding the Fix that FitsIntroduction: The Fix that Fits October 3, 2007
Session 1: Self-Organizing November 28, 2007
Session 2: Fingerprints of Chaos December 19, 2007
Session 3: Adaptive Action January 9, 2008
Session 4: Mental Model Gymnastics February 20, 2008
Session 5. Seeing and Influencing March 5, 2008
Session 6: Shaping Possibilities
April 16, 2008
Your Next Assignment Your Next Assignment (if you choose to accept it)(if you choose to accept it)
Consider a current sticky issue for you.Define the relevant containers, differences, and
exchanges.Decide how you might want the pattern to change.Pick one action to shift one of the conditions.Take the action.Be prepared to report.
Your Guide . . . Glenda EoyangYour Guide . . . Glenda EoyangGlenda H. Eoyang, Ph.D.Glenda H. Eoyang, [email protected]@hsdinstitute.org
The CDE Model helps me understand the dynamics of human systems around me.
BUT, my habits, assumptions, and prior expectations keep me stuck in the old way of action.
A short list of questions helps me identify my options for action.
Today we will . . . .Today we will . . . .
Complete our discussion about the CDE Model for the conditions for self-organizing.
Explore seven simple questions that help leaders cope with unpredictable change.
Close this webinar series and look to the future.
Change Is ChangingChange Is Changing
Static Static
DynamicDynamic
DynamicalDynamical
Complex Adaptive System (CAS)Complex Adaptive System (CAS)Self-Organizing SystemSelf-Organizing System
A collection of individual agents, who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.
Examples: termite colonies, stock markets, the Internet, gardens, human beings, groups of people
Self-Organizing SystemsSelf-Organizing SystemsComplex Adaptive Systems (CAS)Complex Adaptive Systems (CAS)
AgentsAgents
System-wide System-wide PatternsPatterns
What do we mean by What do we mean by “patterns”?“patterns”?
Similarities, differences, and relationships that have meaning across space and/or time
Examples:Responses to questionsLanguage of participantsDisciplinary identitiesDistinctions within and among teams
CDE Model Conditions for Self-Organizing
Containers
Hold the system together until patterns form.
CDE Model Conditions for Self-Organizing
Container examples: Physical spaces Goals Visionary leaders Personal affinities Identities Jargons Traditions Memberships Meeting times and places And . . .
Shift the Containers
More organized . . . Fewer Stronger Smaller
More unorganized . . . More Weaker Larger
How do you shift How do you shift containers in your containers in your
practice?practice?
Containers Differences
Establish the pattern and build tensions to motivate change.
CDE Model Conditions for Self-Organizing
Containers Difference examples
Power Gender Experience Culture Ethnicity Location Discipline Pay scale Seniority And . . .
CDE Model Conditions for Self-Organizing
Shift the Differences
More organized . . . Fewer Clearer Smaller
More unorganized . . . More Fuzzier Larger
How do you shift differences How do you shift differences in your practice?in your practice?
Containers Differences Exchanges
Connect agents together within the container and across differences.
CDE Model Conditions for Self-Organizing
Containers Differences Exchange examples:
Money Respect Talk Emails Phone calls Touch Non-verbal And . . .
CDE Model Conditions for Self-Organizing
Shift the Exchanges
More organized . . . Tighter
More unorganized . . . Looser
How do you shift How do you shift exchanges in your exchanges in your practice?practice?
Container Difference Exchange
What are the conditions?
How could you shift them to change the pattern?
CDE Model Conditions for Self-Organizing
Facilitating Organization Change
One: Connections What connections help us adapt? How can we build stronger connections?
Facilitating Organization Change
Two: Emerging Goals What are our current goals? How do we know when those goals need to change?
Facilitating Organization Change
Three: Uncertainty How do we cope with uncertainty? How can we cope better?
Facilitating Organization Change
Four: Exploit differences What differences make a difference to us and our
clients? How can we make the most of those differences?
Facilitating Organization Change
Five: Find common ground What is our common ground? What do we share?
Facilitating Organization Change
Define success as “fit” What does “fit” mean to our partners? How can we improve our fit?
Facilitating Organization Change
Set conditions for self-organizing What conditions do we set for self-organizing? Can we do it better?
Container Difference Exchange
Finding the Fix that FitsFinding the Fix that FitsIntroduction: The Fix that Fits October 3, 2007
Session 1: Self-Organizing November 28, 2007
Session 2: Fingerprints of Chaos Dec 19, 2007
Session 3: Adaptive Action January 9, 2008
Session 4: Mental Model Gymnastics February 20
Session 5. Seeing and Influencing March 5, 2008
Session 6: Shaping Possibilities April 16, 2008
Today we have . . . .Today we have . . . .
Completed our discussion about the CDE Model for the conditions for self-organizing.
Explored seven simple questions that help leaders cope with unpredictable change.
Closed this webinar series and looked to the future.
ResourcesWebsites
www.hsdinstitute.org www.odnetwork.org/resources/HSD
Classes from HSD Institute HSD Professional certification Leadership Peace HSD Group
Books Coping with Chaos: Seven Simple Tools (Eoyang) Facilitating Organization Change (Olson & Eoyang) Voices from the Field (Eoyang, ed.)
Webinar Series June to November 2008
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THANKS!THANKS!
HSD in Action means that you can
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