1 frank matejcik sd school of mines & technology ishikawa diagrams lab gear up summer 2007 june...

1 Frank Matejcik SD School of Mines &

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Ishikawa Diagrams

Lab

GEAR UP

Summer 2007June 11 & 13 2007

Dr. Frank Matejcik


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How do I do this?

• Normal getting out, quitting time?

• Where is the regular teacher, name?

• Questions, requests for me?

• Are there GEAR UP gestures? bikes car operating motions.

• My wish: part of the organizational improvement merit badge.


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Ishikawa Diagram Presentation

• Other Ishikawa’s

• Person behind the method

• Show Visio Tool

• Classic Method (Activity)

• Dr. Frank’s Modified Method– EI-PI– Research Area


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Which Ishikawa?


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Nerdy Japanese Professor & Quality Guru

• ASQ Award (for Humanity in Quality)

• Four points that totally encompass the beliefs of Kaoru Ishikawa:– Revolution in the philosophy of

management; that is, management in which humanity is respected.

– Company Wide Quality Control.– Effective use of catch phrases that

are adapted to the trend of the times.– Quality first concept; that is, customer

satisfaction.

Kaoru Ishikawa

Does not like …


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Nerdy Japanese Professor & Quality Guru

• "QC begins with the interaction of people."

• Quality Circles – eventually led to the development of team

concepts around the world.

• "Seven Tools of Quality“– (1) histograms– (2) cause and effect diagrams (Fishbone)– (3) check sheets– (4) Pareto diagrams– (5) graphs– (6) control charts– (7) scatter diagrams

Kaoru Ishikawa

Only pic found


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Ishikawa Diagram


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Ishikawa Diagram Classical Style

• One Group Activity (No stopping rule)

• Assumptions everyone in one room

• Sometimes vote afterward

• Ishikawa’s Book (Delicious Rice)

• South Dakota (Delicious Hamburger)


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Use Visio• Visio is under

Microsoft Office on SDSM&T Machines

• Use the top menu in this sequence to start

File > New > Business Process> Cause and Effect Diagram


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Frank J. Matejcik’sExtended Ishikawa (not Rika)

• Works for Multiple site Questions / parallel work• Management Oriented not Publication Oriented • Additional samples by capture-recapture stats • Allows for dissent to be documented• Follow up recommendation method by QC• Sim class wants “Well written problems”• Topic: A good school trip, lunch?


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Matejcik’s Trial Procedure0) Have group decide main bones & their place1) Individually make Cause and Effect Diagrams2) Make a group composite C & E diagram

(no new contributions)3) Complete a check sheet (mark last contribution)4) Individually make additions sheets5) Update the composite C & E diagram (only from

additions sheets)6) Update the contribution check sheet (Mark Last

Contribution)7) Stop or go to step 4) If stopped, vote or rank.DISSENT SHEETS CAN BE USED AT ANYTIME!


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Cause and Effect Sheet

• Group or Individual Name

• Circle Group or Individual

• Date

• Topic

• Space to draw


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Additions/Dissent Sheet

• Individual Name

• Date

• Topic

• Round of Update

• Addition or Descent

• Space to draw


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Check Sheet

• Contains a table

• Names run across the top

• Segment terms run down the side


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Additions Sheet

• Individual Name

• Round of additions

• Date

• Topic

• Space to draw


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Start the class C&E Charts

Enough for today

1 frank matejcik sd school of mines & technology ishikawa diagrams lab gear up summer 2007 june...

Documents

frank matejcik slide

effect diagram slide

good school trip

beliefs of kaoru ishikawa

matejciks extended ishikawa

tools of quality

quality circles

company wide quality