1 mr. khaled al-shamali. mis- senior engineer specialist mis. maryem al-dhamer. director of the...
TRANSCRIPT
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• Mr. Khaled Al-Shamali. MIS- Senior Engineer Specialist
• Mis. Maryem Al-Dhamer. Director of the portal department.
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KCB : THE KUWAIT STATE’S PUBLIC LENDER
• Since 1960• Grant loans to Kuwaiti citizens without interest. • Bank loan conditions that allow citizen is taken for:
Marriage Mortgage LoanWomen (Divorce & Widow) Handicapped Grant
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KCB STRATEGY
The main strategy of the KCB is restructuring the mechanism to facilitate the transactions and process in the bank.
KCB OBJECTIVE
The objective has been to provide a convenient and simplified automated loan application process for the valued citizens. That achieved by applying the following solutions:
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5 MINUTES LOAN KCB PORTAL E-CONNECT
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Def. : Communication way between KCB and other Kuwait Governmental Organizations.
KCB LOANKuwait Governmental Organizations.
KGO II KCB Portal
E-CONNECT SOLUTION
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THE 5 MINUTES PROJECT
KCB’s Loan funded faster than a speeding Bullet. !!!
Payment Delivery
The legacy Personal Loan lifecycle
1. Customer Info.2. Application3. Committee4. Decision5. Relations6. 1st Payment7. 2nd Payment8. Cheque issuing9. Cheque Approving
Loan’s Lifecycle
Customer?Loan Document
s
KCB
Application Authenticati
on
Payment Delivery
The Auto-Loan lifecycle5min
Customer?• Connect Online to obtain the Customer’s Certified info & Execute the Auto-Loan Transaction.
Submit Application
KCB
Online Cash
Transfer
KCB PORTAL
KGOIIKuwait Online
SMS & EMAIL
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WELCOME TO KCB PORTAL
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E-SERVICES
KCB Portal
Customer Account Registration
Payment Request
Loan Request
Update Information customer
Request Certificate whom it may concern
Suggestions and Complaints
Dues & Installment Payment (K-Net)
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Thanks