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Presentation byT. A. KhanSenior Technical Director, NICMinistry of Commerce & Industry, Indiaand UN/CEFACT Rapporteur for Asia takhan@ub.nic.in

Electronic CommerceEducation and Information

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Outline

E-Commerce in India

Human Skills Required for EC

Country Issues

Government Initiatives

Conclusion

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E-Commerce in India

INDIA - GROWTH OF E-COMMERCEYear Total E-Commerce Transactions

(in Million $)1998-99 31.1381999-00 103.8482000-01* 489.1542001-02* 1595.0662002-03* 4253.5092003-04* 8507.018* Projections (Ref: Nasscom-McKinsey study)

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E-Commerce in IndiaINDIA - GROWTH OF INTERNETDate Internet Connections Users

(in million) (in Million) Aug 15,1995 0.002 0.01Mar 31,1996 0.050 0.25Mar 31,1997 0.090 0.45Mar 31,1998 0.140 0.70Mar 31,1999 0.280 1.40Mar 31, 2000 0.900 2.80Dec 31, 2000 1.800 5.50

(Ref: Nasscom-McKinsey study)

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E-Commerce in India Population 1012 Million As of December 2000, there was a PC base of 5

million PCs. More than 120 private ISP's operational by March

31, 2001 More than 86 percent of top 100 corporate (who

responded to the survey conducted in January 2001) have endorsed the Internet and electronic commerce as being an integral part of their corporate strategic framework for next year

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E-Commerce in India The Internet and E-Commerce industry employs

approximately 82000 people( ref: Industry association study 1999) which include

Web Developer, Web Designers, System Analysts, ISP Infrastructure Providers, Marketing Staff, E-Software professionals etc.,

It is projected that by March 2003, the Internet and E-Commerce industry would employ over 3,00,000 people.

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E-Commerce in India

As per NASSCOM’s HRD survey, there were 3,40,000 software professionals employed in the country as on 31st March 2000

By 2008 we would require 2.2 Million IT professionals – 1.1 Million in the hard core IT sector and another 1.1 Million for the IT enabled services.

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E-Commerce in IndiaSupply of manpower

There are 1270 colleges (776 colleges awarding degrees in Engineering and Technology and 494 colleges awarding MCA as on 04.05.2000) in the country with a total intake of 2,05,153(1999-2000).

1032 (81.25%) of them offer IT courses with an intake of 66,214 (32.17%).

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Country Issues

Telecommunication Infrastructure Bandwidth PC penetration/Internet penetration Legal Framework PKI Electronic delivery of public services Payment gateways Education and awareness

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Human skills required for EC Developing Electronic Commerce solutions

successfully across the Organisation means building reliable, scalable systems for security, E-Commerce payments, supply-chain management, sales force, data warehousing, customer

relations integrating all of this with existing back-end

operations.

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Human skills required for EC

It's not just about E-commerce;

It's about redefining business models, Reinventing business processes,

Changing corporate cultures, and

Raising relationships with customers and suppliers to unprecedented levels of intimacy

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Human skills required for EC

Internet-enabled Electronic Commerce: Web site development Web Server technologies Security Integration with existing applications and

processes

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Human skills required for EC

Information Technology for Integrated Electronic Commerce: LAN/WAN infrastructure planning

implementation Internet/Intranet Electronic

Commerce solutions

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Human skills required for EC

Security: Security issues for buying and selling

over the Internet and approaches for business

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Education and Awareness on EC

Private Institutes

Online education through web

Government Institutes/Colleges

Conferences/Exhibitions

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Indian Government constituted National Task Force on IT & SD

Institutional setup EC Council of IndiaIndia EDIFACT CommitteeTechnical Assessment Group

HRD Group constituted

Government Initiatives

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Message Development Groups for Customs Ports Airports Finance Private sector

EDIFACT standards declared as national standards

Government Initiatives

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On going awareness programs Legal backup to EC/EDI documents Process re-engineering committees Sectoral implementation committees Establishment of Article Numbering & Bar

Coding Institution

Government Initiatives

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Indian Institute of Foreign Trade(IIFT), Federation of Indian Export Organisation (FIEO), All India Management Association (AIMA), National Informatics Centre (NIC) nominated for creating education and awareness

Courses for various level of management were structured

Government Initiatives

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Financial assistance given for setting up Electronic Commerce laboratories

AICTE recommended to include Electronic Commerce as an essential part of every technical and management program

Government Initiatives

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Conference and Exhibition on EC is organized on regular basis

Session on EC for CEO’s of top Indian companies is organized during every conference

Government Initiatives

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Launch of Auto EC Pilot project

Pilot EC projects for healthcare and other

sectors

Government Initiatives

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Internet based EC

Web based application

Internetworking of VANs

Government Initiatives

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Industry leaders in sectors like Pharmaceuticals, Chemicals, Gems & Jewelry, textiles, Trading etc., are encouraged to start pilot EC projects.

Ministry of Commerce to provide support for all pilot EC projects.

Government Initiatives

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All Trade bodies like CII, ASSOCHAM, FICCI etc.., encouraged to start Awareness and Education programs on EC/EDI for their members for which services of AIMA, NIC, IIFT and FIEO could be availed.

Government Initiatives

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Education and information on EC has a very vital role to play specially in the developing countries where most of the players are in SME sector. Two main challenges before us are to provide the required numbers and improve quality to raise productivity and moving up the value chain.

Conclusions

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Governments jointly with private sector need to take adequate measures for the promotion and propagation of EC to make trade and industry competitive in the global trade.

Conclusions

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