1 sewp customer meeting. 2 agenda intros general concepts customer service / ordering contract...
TRANSCRIPT
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SEWP Customer Meeting
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Agenda
Intros
General Concepts
Customer Service / Ordering
Contract Overview / Fair Opportunity
Tools
Wrap-up
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Agenda
Intros
General Concepts
Customer Service / Ordering
Contract Overview / Fair Opportunity
Tools
Wrap-up
![Page 4: 1 SEWP Customer Meeting. 2 Agenda Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up](https://reader035.vdocuments.net/reader035/viewer/2022062517/56649f225503460f94c3a3f5/html5/thumbnails/4.jpg)
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Types of Federal Contract Vehicles
GWACs• 4 OMB Authorized Executive Agents
- Commerce, GSA, NIH, NASA
- NASA is authorized by OMB to manage SEWP as a GWAC
• Based on Clinger-Cohen Act
• Economy Act determination not required for GWACs
• Open to All Federal Agencies and Their Authorized Support Contractors
Franchise Funds• Provide Procurement Support
• Authorized by OMB
- Department of Interior, Department of Treasury, GSA
MACs / IACs• Rules / Authority / Agreements not always clear
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SEWP Mission and Scope
SEWP Scope == IT Product Solutions• All Types of IT and IT Related Products (Hardware, Software, Network
Communications, Audio-Visual, Supporting Technology, Cost per copy)• Maintenance / Warranty / Product Training• Firm Fixed Price Product Based Services
-Planning, Installation and Implementation Services – not limited-10% Limit on Consulting Services in Support of Purchased Products
“ To serve up fresh technologyfor federal agencies”
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SEWP Specific Line Items
5 Variable priced CLINS on every SEWP IV Contract• SEWP-Z: For SEWP 0.6% fee• CREDIT-Z: For Credits• TRAVEL-Z: For Travel in support of in-scope services
-Must follow GSA Travel pricing and regulations
• DELIVERY-Z: For delivery and shipping costs• OPEN-Z: For Open Market Items
- Items within SEWP’s scope but not currently on contract-Total price of all OPEN-Z CLINs must be below micro-purchase limit ($3,000)
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SEWP Philosophy
Integrity is Key
Flexibility• Generic / commercial contracts
Control and Constraint• Government oversight and control over all contract activities
• After 14 years and over 150,000 orders, SEWP has had to cancel only one protested order
OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs
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Agenda
Intros
General Concepts
Customer Service / Ordering
Contract Overview / Fair Opportunity
Tools
Wrap-up
![Page 9: 1 SEWP Customer Meeting. 2 Agenda Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up](https://reader035.vdocuments.net/reader035/viewer/2022062517/56649f225503460f94c3a3f5/html5/thumbnails/9.jpg)
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SEWP Vision & Customer Service
Advocate for Agencies• Call, call, call
• Help Desk – 301-286-1478 / [email protected]
• RFQ, Search, FAQs, etc.
Training /Outreach•FREE on-site training on Contracts, SEWP Program, and Tools
• Meetings / Retreats / Conferences
Quality Assurance / Past Performance
“To be the premier customer-focused contract vehicle for federal government purchases of IT products”
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SEWP Program Processes
On-Line Contract Database of Record• All contract items reviewed for scope and pricing
• Technology Refreshments within hours of requests
Processes for Oversight, Compliance and Monitoring
• Extensive reporting and tracking
• All Orders Reviewed
- Orders over $100,000 reviewed by senior management for scope
• Continuous interaction with Contract Holders
• Electronic processes for efficiency and accuracy
• SEWP Fair Opportunity Form – required for orders over $5 million
1 Business Day Turn-around
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Contract As If Your Own
Delivery Order Against Existing Contract
Commercial Based and Flexible Contracts• Additional Ts & Cs may be added to orders
Agency Specific Policies
Contracts / Forms On-line • Typical Contract Action Forms on-line
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Support for Procurement Lifecycle
Pre-Order Support• Online Search and Quote tools and
RFQ tracking
• Answer questions on quotes and processes
Order Processing• Accept, check, process and forward
orders (includes credit cards)
• Reconcile and track orders
Post-order Support• Process and post order status data
• Assist in order resolution and QA checks on order satisfaction
Purchase request submitted to COAgencies
SEWP
Vendors
Contracting officer approves purchase
Orders submitted to SEWP BOWL
SEWP verifies and enters orders in SEWP db
SEWP submits orders to vendors
Orders monitored for delivery
Orders delivered
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Purchase from Existing Contracts
Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract
• Authorization Letter from Support Service Contractor’s CO (Contracting Officer)
- Authorization required on an individual support service contract basis
• Appropriate FAR 51 requirements must be met
• List of Authorized Support Service Contractors available on SEWP website
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Save Money: Low Prices, Tiny Fees
Order Amount Fee Percentage
$0 to $1,666,666.66 0.6%
$ 1,666,666.67 and up Capped at $10,000
Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no cap - NIH ECS GWAC: 1% with no cap
Program budget is self contained• NASA provides no direct SEWP funding• No SEWP funding is provided to NASA except for overhead costs
Fee may be either a separate line item or included in product pricing
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Agenda
Intros
General Concepts
Customer Service / Ordering
Contract Overview / Fair Opportunity
Tools
Wrap-up
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SEWP by the Numbers
38 Competed Prime Contractors; 21 Small Businesses6 SDVOSB
700,000+ IT products (SEWP IV as of Sept ‘07)
1500+ Manufacturers (SEWP IV as of Sept. ‘07)
7 Year Contracts
$5.6 Billion Contract Limit
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SEWP = Fair and Reasonable Pricing
Combined Buying Power and Internal Competition Drives Competitive Pricing
Less Than or Equal to GSA Price
Pre-competed, Pre-negotiated Contracts
• Multiple Competitions (Groups)
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Contract Holder Groupings
4 Competed Groups• Group A (OEMs and Value Added Resellers(VARs)): 9 Contract Holders
• Group B: SDVOSB Set-asides (VARs): 6 Contract Holders
• Group C: Small Business Set-asides (VARs): 12 Contract Holders
• Group D: Non-Set-aside (VARs): 15 Contract Holders
1 Non-Competed Group• Group E: Non-competed 8(a) set-asides
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Fair Opportunity
Fair Opportunity MUST BE provided within a Grouping•Opportunity may be provided across multiple Groupings
Fair Opportunity Applies to any Multi-award Order• FAR 16.505(b)•Process for Fair Opportunity (per FAR) is at CO’s Discretion
SEWP Web Tools Provide Assistance• To determine suggested sources you can use:
-Manufacturer List-Search (part number)
• For Fair Opportunity:-RFQ
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Group A
Computer System OEMs and Value Added Resellers • Dell
• Force 3 Small, Minority-Owned
• HP
• IBM
• James River Tech Small
• MPC Small
• PCMall / GMR
• SGI
• UNISYS
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Group B: SDVOSB Set-Aside
Value Added Resellers• Alvarez Associates
• FedStore
• GovWare / Microtech LLC
• i3
• Knight Point
• Three Wire
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Group C: Small Business Set-Aside
Value Added Resellers• Blue Tech 8(a) / Woman-Owned / Hubzone
• CounterTrade Products 8(a) / Woman-Owned
• FCN Woman-Owned
• GC Micro Woman-Owned
• Intelligent Decisions Minority-Owned
• iGov
• Immix
• Merlin 8(a) / Veteran-Owned
• Red River
• Sword and Shield Veteran-Owned
• Technica 8(a) / Veteran-Owned
• TKC Integration 8(a) / Alaskan Native Co.
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Group D: Full and Open
Value Added Resellers • Apptis• Best Buy• CDW-G• CounterTrade Products (also Group C) Small 8(a) / Woman-Owned• DataLine• GovConnection• GTSI
• Immix (also Group C) Small Business
• Lanier/Ricoh (Printer OEM)
• PCMall / GMR (also Group A)• Presidio• SoftChoice• Unisys (also Group A)• Emtec• WWT
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A Sampling of SEWP Manufacturers
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Group E: 8a Set-Aside (non-competed)
Non-Competed 8(a) Set-aside Contracts• Primarily product based services
• Complement Prime Vendor (competed) contracts
• Limited to $3.5 million per contract
• Currently 1 Contract Holder
FY07 Plans• Transition PSI Technology from SEWP III to SEWP IV
• Add 4-6 set-asides including 8(a) SDVOSBs
• Set-aside selection based on:
- Government recommendations
- Company capabilities as they relate to SEWP scope
- Geographic coverage
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Agenda
Intros
General Concepts
Customer Service / Ordering
Contract Overview / Fair Opportunity
Web
Wrap-up
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SEWP customer service contacts
Web www.sewp.nasa.gov 24x7x365
E-mail [email protected] Get answers within 24 hours
Helpline 301-286-1478 Mon–Fri, 7:30 AM–6:00 PM ET
Fax 301-286-0317 Fax orders
E-mail Orders
[email protected] E-mail orders
Mail Mailstop 720.S, NASA GSFC, Greenbelt, MD 20771
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The SEWP Management team
Program Mgr. / CoTR Joanne Woytek 301-614-7128 [email protected]
Deputy Program Mgr. Pat Logan 301-614-7127 [email protected]
Operations Manager Dave Heimann 301-614-7111 [email protected]
Contract Holder Relationship Manager Al Marshall 301-614-7141 Alexander.Marshall-
Business Architect Marcus Fedeli 301-614-7125 [email protected]
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Thank You!
V. 10/14/07